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2019 Bmw M850i TSBs

243 Technical Service Bulletins across 15 categories

Infotainment

50 bulletins
10235206

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

10235203

Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...

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acoustic signals) may also have failed.

10230740

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

10230736

Visible white spots on the edge of the central information display (CID) from being touched with a finger.

10227575

The customer complains that the radio stations change by themselves.

10227558

After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.

10224592

When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote...

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control/display key is inside the vehicle.

10214990

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10206693

While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch.

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2) The device switches off due to over temperature (built-in device protection).

10206688

SiriusXM satellite radio is not working and does not display a channel list.

10206686

The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display...

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key was inside the vehicle.

10205095

The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.

10205070

Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...

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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.

10201149

The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).

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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

10200482

HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...

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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.

10200247

SiriusXM satellite radio is not working and does not display a channel list.

10190867

TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...

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Information Display (CID).

10188953

SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.

10186892

?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...

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satellite.

10186230

?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...

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satellite.

10184595

TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).

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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

10184588

HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.

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The navigation is no longer available. A black screen is shown in the Control Display.

10179821

HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn...

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black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).

10179010

BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW...

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ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).

10179009

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.

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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

10176380

SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the...

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Central Information Display (CID) when the Surround View is activated.

10174315

DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check...

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Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.

10174032

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.

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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

10174031

DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display...

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in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).

10169467

DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE.

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The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.

10168012

DISPLAY KEY IS NON-FUNCTIONAL.

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This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.

10166395

CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE.

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The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.

10166374

BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS.

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Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).

10165270

APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019.

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The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).

10165247

APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019.

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The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).

10163058

APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated...

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May 2019.

10161577

APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY This Service Information bulletin replaces SI B84 01 19...

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dated March 2019.

10160352

DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING.

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The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.

10160351

INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING.

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After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).

10160269

DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING.

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The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.

10160268

INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING.

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After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).

10159150

APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY.

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If the customer's iPhone is placed in the center console phone tray which contains either the wireless charging station the NFC station or both; the "Apple Pay Wallet" pop-up window appears in the iPhone display.

10159147

CONTACTLESS TAILGATE OPENING DOES NOT WORK WITH DISPLAY KEY.

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Contactless opening and closing of the tailgate no longer works when the display of the display key is active or switched on Software error in BDC (Body Domain Controller).

10159144

HU-H3 MGU HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG.

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Customer states the following about their vehicle: * Active radio or music source is interrupted * The navigation is no longer available * A black screen is shown in the Control Display * The system works again after a short interruption Software error in the Head Unit High (HU-H3) MGU (Media Graphics Unit).

10159137

THE INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING.

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After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).

10154759

INTERRUPTION OF AUTOMATED PARK ASSIST.

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Park Distance Control (PDC) distance tiles are displayed in the Central Information Display (CID); despite no actual obstacles being in close proximity to the vehicle.

10154758

CHECK CONTROL MESSAGE BMW DIGITAL KEY.

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After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display.

10154756

CHECK CONTROL MESSAGE - PARKING ASSISTANCE RESTRICTED.

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Some car washes utilize an air curtain at the entrance. When passing through the air curtain; a Check Control Message (CCM) "Restricted parking assistance" may be displayed on vehicles with certain option codes.

10153773

FM RADIO STATIC HEARD BETWEEN 88 TO 97 MHZ.

10153770

SPANISH OR FRENCH TEXT IS DISPLAYED WITHOUT SPACES.

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In the selectable Spanish or French languages.

Engine

49 bulletins
11024203

The Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement...

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of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engines center fuel injector bore area that resulted after this location was periodically contaminated by engine coolant residue over time. This special programs coverage is 15 years / 150,000 miles as determined from the vehicle's original in-service / first delivery date.

11021119

The Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement...

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of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engines center fuel injector bore area that resulted after this location was periodically contaminated by engine coolant residue over time. This special programs coverage is 15 years / 150,000 miles as determined from the vehicle's original in-service / first delivery date.

11012076

the Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement...

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of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engines center fuel injector bore area that resulted after this location was periodically contaminated by engine coolant residue over time. This special programs coverage is 15 years / 150,000 miles as determined from the vehicle's original in-service / first delivery date.

10230722

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N"...

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position without any customer influence.

10225126

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column.

10224199

There is a shudder or jerking feeling coming from the rear of the vehicle at low speeds and low engine loads while...

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turning.

10218384

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.

10215750

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.

10214984

Check Control Message (CCM) displays "Vehicle key missing" after engine start.

10212795

Check Control message (CCM) displays "Vehicle key missing" after engine start.

10212789

There is a shudder or jerking feeling coming from the rear of the vehicle at low speeds and low engine loads while turning.

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Incorrect actuating pressure in the M-differential clutch plates.

10212785

Information updated about engine oil filter cap drain plug.

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When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.

10206690

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column.

10204661

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when...

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placing the key against the steering column.

10202474

When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).

10200484

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle maynot start when placing the key against the steering column.

10200228

On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...

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to remove or breaks apart in the oil filter housing.

10199292

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10198899

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10186895

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column.

10186233

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column.

10182915

SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...

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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.

10182616

SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...

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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.

10181221

REAR AXLE SHUDDER AT SLOW SPEEDS: There is a shudder or jerking feeling coming from the rear of the vehicle at low...

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speeds and low engine loads while turning Incorrect actuating pressure in the M-differential clutch plates.

10179825

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.

10177622

COOLANT LEVEL CHECK AND TOP-OFF AT SECOND OIL SERVICE: A new, additional coolant level check task is now linked to the...

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second engine oil service (Service Counter 2 only). The scope of maintenance work will display in ISPA Next that applies to the high-temperature circuit. This new coolant check only pertains to the above listed models with gasoline engines. During the normal operation of the vehicle, there is a certain amount of coolant absorption by the various components/gaskets/seals contained within the coolant systems. Over time, the coolant absorption can cause the coolant level to fall below the maximum fill level in the reservoir. In some cases, the level may even fall low enough to cause the high-temperature circuit low coolant level warning light to illuminate, along with displaying the corresponding Check Control message.

10176360

B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...

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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.

10174320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10174029

FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light...

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DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.

10172487

ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.

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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).

10171496

FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light...

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DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.

10171483

DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019.

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Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.

10171479

MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...

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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.

10169472

ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated.

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There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.

10169457

THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS.

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One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp (MIL).

10169456

Delivery Stop on certain Model Year 2019 and 2020 BMW vehicles that were produced between July 20 2018 and November 2 2019.

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There is a possibility of contamination in the engine.

10165264

NO INTERIOR HEATING FUNCTION WITH REMOTE START.

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Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Software error in the automatic air conditioning control unit (IHKA).

10164015

REMOTE CONTROL IS NOT DETECTED.

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Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column.

10163998

ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018.

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This fault does not cause any drivability complaints or engine warning lamps.

10163997

TRANSMISSION INTERMITTENTLY GOES INTO P OR N AFTER MSA ENGINE START.

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After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

10163031

HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING.

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In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).

10161562

NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 4808B4.

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When starting the vehicle with Electric Park Brake (EPB) engaged. The brake pedal is hard. The red brake warning light in the instrument cluster lights up. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. After starting the engine again the warning light is no longer active and the braking force assistance is available again.

10161561

NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 480705 / 480706.

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When starting the vehicle. The red brake warning light lights up in the instrument cluster. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. The red warning lamp disappears after engine restart and braking force assistance is available again.

10160336

SERVICE ACTION: CHECK COOLANT LEVEL.

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The filling procedure at the factory could have set the engine coolant level in the expansion tank to below the minimum level.

10160293

ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK.

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There is an engine speed dependent noise heard thru the speakers during audio playback Software error in Receiver Audio Module (RAM) control unit.

10160253

SERVICE ACTION: CHECK COOLANT LEVEL.

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The filling procedure at the factory could have set the engine coolant level in the expansion tank to below the minimum level.

10160224

ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK.

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There is an engine speed dependent noise heard thru the speakers during audio playback Software error in Receiver Audio Module (RAM) control unit.

10159148

COMFORT GO NOT POSSIBLE.

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If the radio operated key (ID transmitter/display key) is located in the glove box compartment Comfort Go (engine start) is not possible.

10154820

DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR.

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Technicians may notice this fault logged during a diagnostic session Fault code Control module Fault Text 160021 DME Crankshaft sensor general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm.

Electrical

30 bulletins
10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10239611

Headlight check control (CC) message 128 "High beam headlight failure" is displayed.

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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded

10212793

48 V battery may become totally discharged, and possible replacement needed.

10186221

WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...

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from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.

10184583

CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage...

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System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.

10184582

WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...

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from the outside using the remote control: The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.

10182916

CC MESSAGE "FAILURE OF HEAD RESTRAINT ADJUSTMENT ON PASSENGER'S SIDE": Customer states he/she has received a sporadic...

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Check Control message (CCM) "Failure of head restraint adjustment on passenger's side". This is CCM ID-2184. This message appears when the customer folds down the front passenger seat and drives off. The front passenger seat is unoccupied. The CCM (ID-2184)- Appears after 60 seconds States that the head restraint is faulty and that the customer could injure themselves Recommends visiting a workshop Software in the seat module.

10182617

CC MESSAGE "FAILURE OF HEAD RESTRAINT ADJUSTMENT ON PASSENGER'S SIDE": Customer states he/she has received a sporadic...

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Check Control message (CCM) "Failure of head restraint adjustment on passenger's side". This is CCM ID-2184. This message appears when the customer folds down the front passenger seat and drives off. The front passenger seat is unoccupied. The CCM (ID-2184)- Appears after 60 seconds States that the head restraint is faulty and that the customer could injure themselves Recommends visiting a workshop Software in the seat module.

10179824

COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access.

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Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.

10179748

NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU...

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Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.

10179007

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL.

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Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.

10175293

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

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Software error in the Advanced Telematics Module 2 (ATM2).

10175292

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

10175285

DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...

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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).

10174317

COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019.

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Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.

10171503

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

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Software error in the Advanced Telematics Module 2 (ATM2).

10171502

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

10171499

DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019.

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The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.

10169476

SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA.

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A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.

10169474

NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is...

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available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).

10169468

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...

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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

10168004

SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY.

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In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.

10166391

HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle...

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entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.

10166386

SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery...

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Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.

10165262

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2)...

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replaces SI B62 01 19 dated March 2019. Updated I-level info. Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control (shown at left) Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset.

10164014

SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can...

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occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle.

10163050

SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX.

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The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.

10160349

SERVICE ACTION: TRUNK LID WIRING GROMMET.

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Water could potentially enter the luggage compartment through the trunk lid wiring grommets. The grommets of the trunk lid wiring harness may not be sealed correctly and could loosen on the body side.

10160266

SERVICE ACTION: TRUNK LID WIRING GROMMET.

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Water could potentially enter the luggage compartment through the trunk lid wiring grommets. The grommets of the trunk lid wiring harness may not be sealed correctly and could loosen on the body side.

10159136

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE.

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Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset.

Other

24 bulletins
10239615

BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were...

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produced between June 29, 2022 and February 16, 2023.

10239604

A groaning type noise is heard during the height adjustment.

10239601

BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...

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produced between October 26, 2022 and May 8, 2023.

10236236

Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...

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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.

10235181

A groaning type noise is heard during the height adjustment.

10230725

A cracking, metallic noise from under the center of the vehicle.

10205616

A groaning type noise is heard during the height adjustment.

10201148

The BMW key card cannot be activated.

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The activation menu in the BMW iDrive is missing.

10200488

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

10186894

?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...

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operations.

10186232

?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...

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operations.

10184592

ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...

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Control with Stop & Go (ACC) function is activated.

10166394

DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE.

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During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.

10166370

KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming...

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fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.

10165265

STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING.

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Activation of stationary ventilation is not possible after parking the vehicle.

10163057

COMFORT ACCESS AND COMFORT GO NOT POSSIBLE.

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Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.

10161579

TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.

10161575

BMW DIGITAL KEY CARD IS NOT DETECTED.

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BMW Digital Key card is not recognized or does not work.

10161544

DIGITAL (NFC) KEY CARD - RETROFIT PROGRAM.

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These early production vehicles are now eligible to be retrofitted one time with one (1) Digital (NFC) Key Card free-of-charge.

10160296

ConnectedDrive: REMOTE 3D NOT WORKING.

10160227

ConnectedDrive: REMOTE 3D NOT WORKING.

10159146

DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE.

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INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera).

10154859

DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION.

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Customer request for deactivation of the automatic air recirculation function.

10153776

FAULT CODE 804417 CAUSED BY THE REMOTE KEY.

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When a short test is performed as part of a workshop visit for an unrelated situation.

Lighting

18 bulletins
10239610

Condensation is present on the inner surfaces in one or both taillights (circled).

10238093

BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were...

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produced between June 29, 2022 and February 16, 2023. This was originally called ""Wireless Charging Tray"". Software in potentially affected vehicles may not recognize the removal of the digital key (Key Card or mobile phone) from the wireless charging tray, and thereby not meeting a federal requirement."

10215745

BMW of North America, LLC (BMW NA) is administrating a Special Tire-Specific Support Program for irregular uneven inner...

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shoulder tire wear for the above 8 Series model vehicles which are operated with the factory installed original equipment optional 20-inch wheels with Michelin Pilot Sport 3 (PS3 RFT) tires (shown) as described in this bulletin for the first 4 years (48 months) without a mileage limit, starting from the vehicle's original in-service date. This tire-specific program is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies to repair claim submissions under the standard BMW coverage and programs. Checking and adjusting the vehicle's wheel alignment and/or tire replacements for any other reason are also excluded from this Special Tire-Specific Support Program.

10206692

The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.

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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.

10188951

CONDENSATION IN TAILLIGHT: Condensation is present on the inner surfaces in one or both taillights

10186224

MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...

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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.

10184584

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...

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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

10181225

KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.

10179815

KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated,...

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with one or more of the following faults stored: 138207- Active cooling damper control (AKKS), top: blockage at warm ambient temperature 21B043- Active cooling damper control (AKKS), top: blockage at all ambient temperatures 138222- Active cooling damper control (AKKS), above: positional deviation error detected at warm ambient temperature 138209- Active cooling damper control (AKKS), top: Control deviation at all ambient temperatures 13822B- Active cooling damper control (AKKS), top: Control deviation at all ambient temperatures 21B042- Active cooling damper control (AKKS), below: blockage at all ambient temperatures 138206- Active cooling damper control (AKKS), bottom, blockage at warm ambient temperature 138225-Active air-flap control, bottom: top limit position not detected 138224-Active air-flap control, bottom: bottom limit position not detected Multiple potential issues may be the cause, including: 1. Faulty active air flap(s) (Upper and/or lower) 2. Software error in the DME 3. Debris or blockages from outside influence (non-warranty) 4. Information error memory that does not require a repair 5. For G20 only- Detached lower active air flaps

10176367

JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either...

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or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.

10175291

CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning.

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It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.

10175290

KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed)...

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are not operating up to customer expectations.

10168000

DELIVERY STOP: CENTER CONSOLE COVER.

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The wrong cover for the center console was installed and it will need to be replaced.

10163053

Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.

10161580

WIRELESS CHARGER (WCA); IDRIVE CONTROLLER; AMBIENT LIGHTING: STOPPED WORKING.

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The wireless charger access (WCA) iDrive controller and ambient lights stopped working.

10160350

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10160267

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10153698

SERVICE ACTION: PROGRAMMING OF THE DYNAMIC STABILITY CONTROL UNIT (DSC).

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The malfunction indicator light (MIL) in the instrument cluster

Steering

12 bulletins
10242691

?Unusual noises occur only when operating the steering column in the axial direction.

10230732

The saved steering column positions, vertical and horizontal, are not stored long term.

10211809

The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver.

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Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.

10203340

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...

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the steering wheel.

10182907

GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...

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height adjustment.

10182608

GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...

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height adjustment.

10181220

GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...

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height adjustment.

10181219

FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment...

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fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.

10179823

LANE DEPARTURE WARNING - STEERING INTERVENTION TOO STRONG: The steering intervention for Lane Departure Warning (LDW) is...

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too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time. Software error in the KAFAS (camera-based driver assistance system) control unit.

10169469

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are...

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intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.

10165267

LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT.

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Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.

10161574

LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG.

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The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver.

Brakes

11 bulletins
10244237

Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop.

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CAUSE Material-

10204625

When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear.

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ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.

10194298

Diagnosis of Compound Brake System Complaints in M Vehicles: 1.

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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

10194297

Diagnosis of Compound Brake System Complaints in M Vehicles: 1.

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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

10178996

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...

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brakes applied, noticeable at low speeds. The vehicle must be moving.

10174009

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.

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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

10170589

INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE.

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"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).

10166381

RUBBER BUMPER PAD PULLS OFF OF CONVERTIBLE TOP LATCH: Rubber bumper pads (circled) are normally attached to the latch on...

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the convertible top.

10161560

IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK.

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When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Additionally some brake warning lights may illuminate in the instrument cluster (aka Kombi).

10160337

IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK.

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When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Additionally some brake warning lights may illuminate in the instrument cluster (aka Kombi).

10160254

IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK.

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When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Additionally some brake warning lights may illuminate in the instrument cluster (aka Kombi).

Body & Paint

10 bulletins
10249437

The basic conditions for initializing the power windows are not met.

10238081

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

10214989

Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop).

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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.

10184578

PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due...

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to the inner door cavity window seal.

10168009

WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD.

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The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.

10164002

Streaks/blisters in the carbon fiber roof after removal of the Bodyguard film: Streaks or blisters are present (circled)...

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in the carbon fiber roof.

10160295

LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS.

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After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Software error in the Body Domain Controller (BDC) control unit.

10160226

LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS.

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After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Software error in the Body Domain Controller (BDC) control unit.

10154854

PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE.

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The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).

10154827

WHINING NOISE WHEN OPENING AND CLOSING THE TRUNK.

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When opening or closing the trunk; there may be a whining noise present from the area of the trunk lift support.

Fuel System

10 bulletins
10239614

The air conditioning cycles from cold to warm air while driving or while at a stand still.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.

10239602

A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).

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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.

10230734

Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible.

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Additionally, the Integrated Owner's Handbook cannot be displayed.

10218379

The air conditioning cycles from cold to warm air while driving or while at a stand still.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.

10204659

The air conditioning cycles from cold to warm air while driving or while at a stand still.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.

10184577

FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open.

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In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.

10171497

ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING.

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The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.

10169464

DELIVERY STOP: CENTER CONSOLE COVER.

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BMW of North America LLC has issued a Delivery Stop (effective October 25 2019) on a small number of Model Year 2020 BMW vehicles that were produced between July 25 2019 and October 15 2019. A center console trim panel with integrated cupholder bin cover was installed which does not match the surrounding interior trim. There is no influence on the cupholder cover's functionality. The wrong trim panel was installed during vehicle production.

10164011

CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically...

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the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.

10153771

SOUND OUTPUT FAILS COMPLETELY AFTER PROGRAMMING.

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After programming the vehicle to Integration level (I-level) 18-07-5xx or 18-11-5xx.

Software & Calibration

10 bulletins
10239599

With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...

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vehicles may receive new functionality or modifications in their features.

10214254

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns.

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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

10205600

BMW of North America (BMW NA) has made information available online to customers about software versions, including any...

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changes to vehicle functionality that will result from each update.

10204533

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns.

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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

10204532

With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles...

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may receive new functionalities or modifications in their features with a new Software Update.

10190846

BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade...

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(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

10186211

BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software...

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Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

10179809

REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction.

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With the introduction of RSU, customers now can update the vehicle software by themselves.

10170588

INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle.

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After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).

10159149

NIGHT VISION 3: INTERNAL SOFTWARE ERROR FAULT.

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During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit.

Pre-Delivery & Maintenance

9 bulletins
10235205

The 3G network in the US has been shut down.

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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

10205612

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

10202469

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).

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Check control message can be verified by checking key reader information or performing the Check control message history service function.

10200486

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

10200237

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).

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Check control message can be verified by checking key reader information or performing the Check control message history service function.

10163047

RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT.

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This Service Information bulletin replaces SI B54 09 07 dated September 2018.

10161578

INFORMATION New information provided by this revision is preceded by this symbol.

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This Service Information bulletin replaces SI B84 02 14 dated September 2018.

10160294

This Service Information bulletin replaces SI B66 01 19 dated April 2019.

10160225

This Service Information bulletin replaces SI B66 01 19 dated April 2019.

Transmission

6 bulletins
10235196

The gear selector switch (GWS) consists of the control electronics circuit and the selector lever.

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The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.

10202471

Check control message (CCM-ID 49) "You can continue driving.

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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".

10184594

SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...

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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).

10174318

REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020.

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When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.

10172502

REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019.

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When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.

10168014

REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED.

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When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.

Tires & Wheels

2 bulletins
10205604

BMW of North America, LLC (BMW NA) is administering a Special Tire-specific Support Program for irregular uneven inner...

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shoulder tire wear.

10176381

REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations.

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Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.

Air Bags & Safety

1 bulletin
10172509

JINGLING NOISE HEARD FROM PASSENGER B-PILLAR WHEN DRIVING ON ROUGH ROADS.

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A "jingling" noise can be heard coming from the area of the passenger B-pillar when driving on rough roads. On uneven road surfaces the passenger safety belt (aka "seat belt") inertia reel can be vibrated in its natural frequency range causing the jingling noise.

Suspension

1 bulletin
10170576

SERVICE ACTION: CHECKING THE THRUST WASHER AND THE REAR AXLE ANTI-ROLL BAR.

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On vehicles with an incorrect setting of the thrust washer contact between the thrust washer and the sway bar may occur over time. This can lead to corrosion and breakage of the anti-roll bar. Installation error of the right side rear axle thrust washer during manufacturing.