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2018 Bmw M550i TSBs

285 Technical Service Bulletins across 16 categories

Infotainment

57 bulletins
10238090

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...

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fails.

10235206

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

10235203

Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...

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acoustic signals) may also have failed.

10230740

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

10227575

The customer complains that the radio stations change by themselves.

10227566

After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster.

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Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).

10227558

After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.

10224210

The sound output intermittently drops out entirely.

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This can be reproduced with all audio sources as well as telephone and voice output.

10214990

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10212797

Sport mode is not displayed correctly in the instrument cluster.

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Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).

10212786

The customer complains that under moderate throttle application or on deceleration after throttle application, a...

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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.

10208181

Temporary black screen in the instrument cluster.

10206693

While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch.

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2) The device switches off due to over temperature (built-in device protection).

10206688

SiriusXM satellite radio is not working and does not display a channel list.

10205614

???When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger, the selected...

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charging current might not be displayed correctly in the instrument cluster.

10205613

The customer complains that under moderate throttle application or on deceleration after throttle application, a...

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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.

10205095

The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.

10205070

Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...

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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.

10203333

When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected...

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charging current might not be displayed correctly in the instrument cluster.

10201149

The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).

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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

10200482

HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...

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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.

10200247

SiriusXM satellite radio is not working and does not display a channel list.

10194311

RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio...

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(option code SA 693) instead of with Satellite Radio (option code SA 655).

10190867

TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...

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Information Display (CID).

10188953

SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.

10186892

?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...

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satellite.

10186230

?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...

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satellite.

10186222

REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are...

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not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Also, the buttons on a spare key do not work either.

10184595

TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).

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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

10184588

HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.

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The navigation is no longer available. A black screen is shown in the Control Display.

10179821

HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn...

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black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).

10179010

BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW...

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ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).

10179009

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.

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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

10176380

SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the...

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Central Information Display (CID) when the Surround View is activated.

10174315

DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check...

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Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.

10174032

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.

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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

10174031

DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display...

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in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).

10149234

"CHECK CONTROL (CC) MESSAGE:""COOLANT LEVEL TOO LOW!"" IS DISPLAYED.

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CC message: ""Coolant level too low!"" appears in the display. The cooling system wasn't efficiently bled during the factory fill."

10145341

HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry B7F6E4 HUD: Fault in display backlighting is stored in the...

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instrument cluster.

10145321

PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the...

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Central Information Display (CID), upon connecting to the vehicle:

10145316

COMPONENT PROTECTION ACTIVE.

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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.

10145306

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10143570

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...

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High 2 (NBT EVO) when:

10143565

NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...

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the: Navigation system starts message is permanently displayed; or

10143564

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10143562

HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry B7F6E4 HUD: Fault in display backlighting is stored in the...

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instrument cluster.

10142945

Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...

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Samsung S6 and the S6 Edge.

10142941

NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.

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COMPONENT PROTECTION ACTIVE

10142940

NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...

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performing ISTA4 programming, there is no audio playback.

10138411

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...

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High 2 (NBT EVO) when:

10138404

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...

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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

10138402

INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...

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implausible outside temperature reading.

10136353

VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g.

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oil change), the vehicle check is displayed as "Due" (yellow).

10136305

CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...

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restricted or pedestrian protection system failed is displayed after deleting transport mode.

10135993

RADIO REMOTE SPORADICALLY INOPERATIVE: Sporadically one or both of the below situations can occur:

10135992

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.

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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

10135041

ERRONEOUS HEAD-UP DISPLAY FAULT IN INSTRUMENT CLUSTER: B7F6E3 - HUD: Fault in the communication (HUD not answering) in...

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instrument cluster fault.

Engine

50 bulletins
10230724

Coolant leaking from the engine compartment.

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Traces of coolant leaking from the expansion tank of the low temperature cooling system.

10224186

Component-Specific Limited Warranty Extension.

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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying)

10218384

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.

10215750

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.

10214984

Check Control Message (CCM) displays "Vehicle key missing" after engine start.

10214256

The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.

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This would lead to loss of coolant from the engine.

10212795

Check Control message (CCM) displays "Vehicle key missing" after engine start.

10212785

Information updated about engine oil filter cap drain plug.

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When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.

10212784

The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...

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and alternator.

10208176

The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...

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and alternator.

10206690

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column.

10204661

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when...

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placing the key against the steering column.

10202474

When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).

10200484

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle maynot start when placing the key against the steering column.

10200228

On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...

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to remove or breaks apart in the oil filter housing.

10199292

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10198899

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10190866

REMOTE-CONTROL PARKING FAILS AFTER ENGINE START: When trying to park the vehicle using remote-control parking, the...

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function fails after engine start.

10188938

COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...

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position.

10187474

REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to...

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irregular running of the engine.

10186895

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column.

10186233

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column.

10186214

REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.

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A manufacturing defect affecting the ignition coil insulation.

10181231

BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will...

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not charge the vehicle.

10179825

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.

10178994

COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment.

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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Aluminum corrosion in the charge air intercoolers, or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.

10177622

COOLANT LEVEL CHECK AND TOP-OFF AT SECOND OIL SERVICE: A new, additional coolant level check task is now linked to the...

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second engine oil service (Service Counter 2 only). The scope of maintenance work will display in ISPA Next that applies to the high-temperature circuit. This new coolant check only pertains to the above listed models with gasoline engines. During the normal operation of the vehicle, there is a certain amount of coolant absorption by the various components/gaskets/seals contained within the coolant systems. Over time, the coolant absorption can cause the coolant level to fall below the maximum fill level in the reservoir. In some cases, the level may even fall low enough to cause the high-temperature circuit low coolant level warning light to illuminate, along with displaying the corresponding Check Control message.

10176377

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!

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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10176363

TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...

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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

10176360

B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...

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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.

10176356

FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS - LTD WTY EXT TO 15 YEARS/150000: A check engine light or check control...

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message is present for the active air flaps behind the kidney grilles. The potential component-related causes of these faults are a: 1. Mechanical issue with the linkage of the upper or lower active air flap; and/or an 2. Internal short circuit of the adjustment motor.

10175269

ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME: The following faults may be erroneously stored in the Digital...

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Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited operation 1A4007 DME Electric fan function: Operating mode implausible And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).

10174320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10174029

FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light...

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DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.

10174019

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.

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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10174007

COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019.

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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration (1). Aluminum corrosion in the charge air intercoolers or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.

10174005

DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.

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The vehicle will run rough or hesitate when accelerating from a stationary position.

10172497

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.

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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10172488

DELIVERY STOP: N63R AND N63M ENGINE - CHECK HIGH TEMPERATURE COOLANT SYSTEM FOR CONTAMINATION.

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The engine oil to coolant heat exchanger may have an internal leak resulting in engine oil contamination of the high temperature cooling system.

10172487

ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.

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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).

10171496

FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light...

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DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.

10171483

DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019.

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Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.

10171479

MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...

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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.

10170572

ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.

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The engine will not start at temperatures below freezing. The starter does not turn and engage.

10170571

DELIVERY STOP: N63R AND N63M ENGINE - CHECK ENGINE OIL SUPPLY CIRCUIT FOR CONTAMINATION.

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The engine oil pan and oil lubrication circuit may be contaminated with metal debris from the engine manufacturing process.

10170568

B57 DIESEL ENGINE - CHECK CONTROL MESSAGE OIL LEVEL TOO HIGH.

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Check Control Message (CCM) "Engine oil level too high" is displayed. Fuel dilution into the engine oil due to the diesel particulate filter (DPF) regeneration strategy.

10170559

FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150000 MILES.

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A check engine light or check control message is present and one or more of the following faults may be stored for the active air flaps behind the kidney grilles.

10149252

HAZARD WARNING SWITCH FLICKERS AFTER ENGINE START.

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Hazard warning switch flickers after engine start. Faulty communication between hazard warning switch and Body Domain Controller (BDC).

10145283

BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic...

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motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.

10138374

N63R ENGINE: ENGINE OIL LEAK DIAGNOSIS AT TURBOCHARGER: An engine oil leak is found on the ground under the vehicle when...

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parked.

Electrical

48 bulletins
11017101

The Supplemental Restraint Systems (SRS) Front Passengers Seat Occupancy Capacitive Interior Sensor (CIS) Mat for...

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defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.

10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10239611

Headlight check control (CC) message 128 "High beam headlight failure" is displayed.

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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded

10238083

Due to a software error, the vehicle sporadically does not achieve sleep mode.

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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

10235191

Due to a software error, the vehicle sporadically does not achieve sleep mode.

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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

10224185

Component-Specific Limited Warranty Extension.

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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.

10214992

The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check...

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Control Message.

10214983

BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV)...

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vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.

10212793

48 V battery may become totally discharged, and possible replacement needed.

10212528

BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...

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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles.

10202468

48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a...

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12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.

10201146

BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...

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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles. Most of the vehicles are at the VDCs and will be repaired before delivering the vehicle to the dealer.

10200483

DELIVERY STOP: RADIO REMOTE CONTROL M SPORT: Vehicles were delivered with the wrong radioremote control (without motion...

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sensor) whichdecreases the theft-proofing against rangeextenders.

10200248

BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...

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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles

10200240

The total electrically driven miles are lost/reset after the vehicle is programmed.

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This does not affect the total vehicle odometer reading.

10200239

Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE...

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BATTERY to be performed and completed are now no longer included in this Recall.

10188948

VOLT BATTERY MAINTENANCE: 48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle...

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has been charged using a 12 V charger with the hood closed during a long stationary period.

10187478

BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger...

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with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.

10186226

?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored.

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The connection between the LED module and light tube inside the headlight is damaged.

10184585

HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the...

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corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.

10182924

SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10182923

SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10182625

SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10182624

SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10179824

COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access.

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Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.

10179819

DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice.

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There may be a potential issue in the welding process of the HV-modules.

10179811

EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive.

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Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.

10179748

NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU...

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Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.

10179013

SERVICE ACTION - PROGRAM TELEMATICS MODULE: A software error in the telematics control unit can result in an...

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interruption in communication between the vehicle and the back end (BMW server). Software error in the Advanced Telematics Module (ATM).

10179007

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL.

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Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.

10179003

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10177628

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10175293

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

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Software error in the Advanced Telematics Module 2 (ATM2).

10175292

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

10175289

SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10175288

SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10175285

DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...

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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).

10174317

COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019.

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Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.

10174027

DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019.

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One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.

10171503

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

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Software error in the Advanced Telematics Module 2 (ATM2).

10171502

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

10171499

DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019.

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The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.

10149264

LOCKING FUNCTION INOPERATIVE FROM THE HANDLE, ON VEHICLES WITH COMFORT ACCESS.

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Touching a door handle does not activate locking/closing function after exit from vehicle via Comfort Access. All door handles are affected when vehicle is wet or after rain. Keyless entry is possible via the remote control key Moisture penetration between locking sensor and handle support.

10149258

"In-stock, new vehicle instrument cluster displays the red CCM ""Replace Battery"".

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? Improper handling of the vehicle/storage maintenance of the battery charge. ? Defective battery Note: The red CCM comes on when the state of charge of the battery drops to 30%. At this point the battery is heavily discharged and needs to be replaced."

10142936

KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Charging electronics: Charging mode...

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interrupted is found stored in the KLE (Convenience Charging Electronics) module.

10138410

IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...

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cycling the ignition.

10138399

DIAGNOSTIC COMMUNICATION WITH FLEXRAY CONTROL MODULES NOT POSSIBLE: There are no customer complaints associated with...

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this issue.

10136347

HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.

Other

20 bulletins
10239604

A groaning type noise is heard during the height adjustment.

10239601

BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...

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produced between October 26, 2022 and May 8, 2023.

10236236

Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...

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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.

10235181

A groaning type noise is heard during the height adjustment.

10235179

There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...

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start, when the outside temperature is 32 F (0 C) or lower.

10233157

There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...

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start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.

10230726

There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...

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start, when the outside temperature is 32F (0C) or lower.

10230725

A cracking, metallic noise from under the center of the vehicle.

10214985

When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.

10205616

A groaning type noise is heard during the height adjustment.

10205093

The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.

10201148

The BMW key card cannot be activated.

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The activation menu in the BMW iDrive is missing.

10200488

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

10190863

AUTOMATIC HIGH BEAM DOES NOT DIM AUTOMATICALLY: The automatic high beams may not automatically dim to low beams.

10186894

?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...

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operations.

10186232

?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...

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operations.

10184592

ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...

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Control with Stop & Go (ACC) function is activated.

10175272

DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not...

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have the proper tightening torque applied.

10145320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...

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inoperative.

10136354

INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the...

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instrument cluster does not function (stays dark, no needle response, no bus communication).

Body & Paint

18 bulletins
10249437

The basic conditions for initializing the power windows are not met.

10242698

?The sunroof will not operate in either direction.

10238081

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

10228433

The sunroof will not operate in either direction.

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There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply.

10205091

The sunroof will not operate in either direction.

10205089

A faulty componnent inside the trunk spindle drive.

10203338

The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.

10179816

DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times.

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The door lock strikers may be misadjusted.

10176379

TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment.

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This switch decouples the trunklid from the central locking system so that the trunklid cannot be opened. Incorrectly built production vehicles.

10175283

TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment.

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This switch decouples the trunklid from the central locking system so that the trunklid cannot be opened. Incorrectly built production vehicles.

10174018

MIL MAY BE ILLUMINATED BY ERRONEOUS FAULT IN THE DME: The customer states that the malfunction indicator lamp (MIL) is illuminated.

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During diagnosis fault code 231507 "BDC RESET by watchdog" stored in the DME. CAUSE Software error in the Body Domain Control (BDC) unit.

10174015

TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.

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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

10174012

GROANING OR CRACKING NOISE WHEN OPENING OR CLOSING THE DOORS: A groaning or cracking sound is present when opening and/or closing any of the doors.

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Interference between the door panel and door.

10170579

DOOR LATCHING COMPLAINTS IN COLD WEATHER: Below freezing ambient temperatures: One or more doors (front or rear) may not...

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open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.

10149244

SERVICE ACTION: REMOVE XDRIVE NAME PLATE FROM TRUNK LID.

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The xDrive name plate on the left side of the trunk was incorrectly installed at the factory and needs to be removed. The xDrive name plate on the left side of the trunk was incorrectly installed at the factory and needs to be removed.

10145335

SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING: Selecting one of the saved seat positions (via the memory seat position...

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switch on the door panel), fails to work.

10145317

DEACTIVATION OF CONTACTLESS TAILGATE OPENING AND CLOSING: Customer desires to have contactless tailgate opening and...

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closing (Smart Opener) deactivated.

10136344

TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

Lighting

17 bulletins
10252031

One or more of the LED daytime running lights are dim or discolored.

10235200

One or more of the LED daytime running lights are dim or discolored.

10206692

The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.

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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.

10200241

One or more of the LED daytime running lights are dim or discolored.

10200235

The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal.

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There is a slight movement in the seat that is most noticeable when moving forwards and backwards.

10187480

CHECKING THE JUMP START POINT COVER AND REWORKING IF NECESSARY: It is possible that the jump start terminal point cover...

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was not installed, or not properly installed on the affected vehicles.

10187475

DYNAMIC STABILITY CONTROL (DSC) UNIT DOES NOT RESPOND AFTER PROGRAMMING: After programming the vehicle using ISTA, the...

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DSC control unit does not respond. Or: In the case of a BMW Remote Software Upgrade, the customer gets a Check Control message: "BMW Remote Software Upgrade failed. Vehicle is not operational. Please call BMW Roadside Assistance."

10186224

MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...

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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.

10184584

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...

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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

10182898

FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...

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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.

10182605

FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...

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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.

10177627

ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...

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illuminated, with faults stored related to the upper and/or lower active air flap(s).

10176373

ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...

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illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator (G01 G02 G12 G30 G32) Faulty lower air flap assembly (G01 G02 G12 G30 G32) Software error in the DME affecting the upper flap (G01 G02 only)

10176367

JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either...

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or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.

10175291

CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning.

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It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.

10136355

HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...

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headlight lenses that is visible from outside.

10136000

CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...

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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).

Software & Calibration

13 bulletins
10242694

?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.

10239599

With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...

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vehicles may receive new functionality or modifications in their features.

10214254

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns.

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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

10205600

BMW of North America (BMW NA) has made information available online to customers about software versions, including any...

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changes to vehicle functionality that will result from each update.

10204620

A software optimization affecting vehicle performance has been made available.

10204533

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns.

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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

10204532

With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles...

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may receive new functionalities or modifications in their features with a new Software Update.

10200234

Front seat will not calibrate/initialize, and the stored faults cannot be deleted

10190846

BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade...

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(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

10188945

SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.

10186211

BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software...

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Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

10178998

ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: Potential causes include: Faulty upper air flap actuator (G01, G02, G12,...

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G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).

10170588

INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle.

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After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).

Pre-Delivery & Maintenance

12 bulletins
10239595

Radiator Grille Upper and Lower Active Air Flaps limited warranty for defects in materials or workmanship has been...

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extended to 15 years/150,000 miles as determined from the original in-service date.

10235205

The 3G network in the US has been shut down.

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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

10215742

Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited...

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Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.

10205612

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

10205602

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Charge...

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Air Intercooler to: 15 years/150,000 miles as determined by the vehicle's original in-service date.

10205601

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's...

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delivery unit with in-tank pump to: 15 years/150,000 miles as determined by the vehicle's original in-service date.

10202469

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).

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Check control message can be verified by checking key reader information or performing the Check control message history service function.

10200486

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

10200237

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).

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Check control message can be verified by checking key reader information or performing the Check control message history service function.

10200232

Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not...

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move.

10176374

PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED: Upon visual inspection the passenger side upper active air flaps...

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are either stuck open or closed and they will not move. There are no faults stored for the active air flaps.

10145307

SERVICE ACTION: REPLACE KAFAS CAMERA (CAMERAASSISTED DRIVERS ASSISTANCE SYSTEM): The KAFAS camera features are...

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inoperative, and this does not trigger any warnings or check control messages.

Brakes

10 bulletins
10244237

Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop.

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CAUSE Material-

10194298

Diagnosis of Compound Brake System Complaints in M Vehicles: 1.

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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

10190861

REAR LIGHT FAULTY CHECK CONTROL MESSAGE: The CID displays "Left brake light faulty.

10188950

REAR LIGHT FAULTY CHECK CONTROL MESSAGE: The rear brake light will continue to work without error.

10188949

BRAKE LIGHT REMAINS LIT AFTER BRAKE PEDAL RELEASE: The trunk-mounted brake light remains lit for several seconds after...

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the brake pedal is released.

10179008

SERVICE ACTION - PROGRAM THE INSTRUMENT CLUSTER: The Condition Based Service (CBS) data concerning the due date for the...

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brake fluid change may be displayed incorrectly. Software error in the Instrument Cluster (KOMBI).

10178996

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...

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brakes applied, noticeable at low speeds. The vehicle must be moving.

10174009

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.

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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

10170589

INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE.

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"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).

10138390

ELECTROMECHANICAL HOLDING BRAKE (EMF) ERROR

Transmission

10 bulletins
10235178

BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go...

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into "sleep mode" if the car is turned off.

10202471

Check control message (CCM-ID 49) "You can continue driving.

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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".

10190860

INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...

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shifted to the left.

10186225

?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.

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The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.

10184594

SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...

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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).

10179820

INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.

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The fault is resolved once the vehicle goes into sleep mode.

10174316

REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020.

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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.

10171498

REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018.

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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head-unit interface software start-up synchronization error for the rear view camera.

10145344

INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...

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shifted to the left.

10138406

REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting...

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reverse with the shift selector or by direct camera selection, no image appears in the display.

Steering

9 bulletins
10242691

?Unusual noises occur only when operating the steering column in the axial direction.

10230732

The saved steering column positions, vertical and horizontal, are not stored long term.

10211809

The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver.

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Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.

10203340

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...

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the steering wheel.

10182907

GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...

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height adjustment.

10182608

GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...

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height adjustment.

10181220

GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...

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height adjustment.

10181219

FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment...

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fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.

10145318

ERRATIC PARK DISTANCE CONTROL SYSTEM BEHAVIOR: False detections occur when the wheels are turned (left or right) to a...

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full end stop steering position.

Fuel System

9 bulletins
10239614

The air conditioning cycles from cold to warm air while driving or while at a stand still.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.

10239602

A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).

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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.

10230734

Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible.

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Additionally, the Integrated Owner's Handbook cannot be displayed.

10218379

The air conditioning cycles from cold to warm air while driving or while at a stand still.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.

10205615

???Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that takes...

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place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.

10204659

The air conditioning cycles from cold to warm air while driving or while at a stand still.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.

10184577

FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open.

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In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.

10145342

FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL AFTER VEHICLE IS REFUELED: Occasionally, on restart after refueling,...

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the fuel gauge will display the fuel level as low (minimum) and the range display will be at an implausible (maximum) value.

10135994

GARAGE DOOR OPENER CANNOT BE PROGRAMMED: The vehicle's rear view mirror integrated universal remote control is...

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incompatible with some garage door (or fence) opener devices installed at the driver's residence and/or business.

Air Bags & Safety

4 bulletins
10227568

According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.

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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.

10174319

FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information...

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Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.

10145319

FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...

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indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.

10135997

FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...

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indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.

HVAC & Climate

4 bulletins
10211808

No heater output in passenger area.

10204658

Only warm air comes out of the vents despite the air conditioning being switched on.

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The status indicator LED on the air conditioning control panel (IHKA) lights up green.

10186890

?AIR CONDITIONING COOLING IS INSUFFICIENT: There is insufficient or no cooling from the air-conditioner during high ambient temperatures.

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There also may be irregular A/C air flow from vents.

10186228

?AIR CONDITIONING COOLING IS INSUFFICIENT: There is insufficient or no cooling from the air-conditioner during high ambient temperatures.

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There also may be irregular A/C air flow from vents.

Hybrid & EV

2 bulletins
10212523

BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV)...

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vehicles that were produced between March 25, 2019, and October 17, 2020.

10186223

?BMW DIGITAL KEY CARD IS NOT DETECTED WHEN PLACED ON THE NFC TRAY: The customer may have the following complaints: The...

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Digital Key Card cannot be activated on the NFC (near field communication) charging tray (the activation pop-up does not appear although the Digital Key menu is present), Or the Digital Key Card is not detected when placed on the NFC tray.

Suspension

2 bulletins
10184590

SERVICE ACTION - INSTALL GROUND STRAP / SUPPRESSOR BELT: Corrosion developing on the rear suspension contact points can...

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lead to poor radio reception over a certain duration of time.

10146538

"?DYNAMIC STABILITY CONTROL (DSC) WARNING LAMP, LIGHTS UP This Service Information bulletin supersedes SI 34 01 16 dated October 2016 .

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Various ""DSC warning lamps lights up in the instrument cluster, including the display: ""Suspension control system failed"". DSC control unit."