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2019 BMW M4 TSBs

44 Technical Service Bulletins across 12 categories

Brakes

8 bulletins
11013041

A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operation when...

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braking from low speed.

10244237

Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop.

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CAUSE Material-

10233158

A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operation when...

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braking from low speed.

10203336

Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...

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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.

10203335

A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operationwhen...

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braking from low speed.

10201141

Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...

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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.

10194298

Diagnosis of Compound Brake System Complaints in M Vehicles: 1.

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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

10194296

Diagnosis of Compound Brake System Complaints in M Vehicles: 1.

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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

Engine

7 bulletins
10225126

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column.

10218384

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.

10176377

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!

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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10174320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10174019

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.

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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10172497

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.

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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10170577

HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the...

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noise does not disappear despite the attempts to regenerate the brake a repair is required.

Body & Paint

6 bulletins
11037501

The coverage period for qualifying lower rear side panel water drain repair that addresses the issues described in the...

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Service Information Bulletin has been extended to 15 years / 150,000 miles, as determined from the original first in-service / delivery date.

10238081

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

10203338

The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.

10200233

Water sloshing noises coming from the rear passenger compartment (left or right) while driving Water ingress in the...

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luggage compartment, or in the rear passenger compartment- rear seat bench rear passenger compartment foot well rear passenger compartment side panel Failure of various control units installed in the area of the water removal channel

10184578

PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due...

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to the inner door cavity window seal.

10174015

TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.

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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

Infotainment

6 bulletins
10238090

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...

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fails.

10224592

When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote...

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control/display key is inside the vehicle.

10214990

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10204660

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10179009

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.

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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

10174032

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.

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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

Electrical

5 bulletins
10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10200489

TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...

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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200487

TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...

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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200249

The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...

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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.

10171504

SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016.

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One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.

Steering

4 bulletins
10249016

With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking...

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type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.

10214259

Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed.

10203340

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...

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the steering wheel.

10179812

CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...

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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

Lighting

2 bulletins
10235202

Exterior rear lights do not work.

10184584

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...

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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

Fuel System

2 bulletins
10186889

?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...

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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

10186227

?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...

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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

Pre-Delivery & Maintenance

1 bulletin
10235205

The 3G network in the US has been shut down.

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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

Air Bags & Safety

1 bulletin
10227568

According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.

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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.

HVAC & Climate

1 bulletin
10205068

Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...

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longer than 30 minutes.

Other

1 bulletin
10184575

TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...

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axle, when cornering, maneuvering, parking or pulling away from a parking space.