2015 Bmw M4 TSBs
249 Technical Service Bulletins across 16 categories
Categories
Infotainment
41 bulletinsAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
Read full bulletin
fails.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
Read full bulletin
with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
Read full bulletin
with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
Read full bulletin
Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
Read full bulletin
The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID)...
Read full bulletin
changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. The audio tone is the same one that sounds when you touch the CID with your finger to make a 'touch' selection.
AUDIO PLAYBACK NOT POSSIBLE: No audio heard inside the vehicle.
Read full bulletin
Failure of the audio amplifier due to water ingress in the luggage compartment.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
Read full bulletin
During programming several aborts can occur in the head unit NBT EVO (HU-H2).
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL.
Read full bulletin
During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE.
Read full bulletin
During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR.
Read full bulletin
The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.
HeadUp Display does not Show Full Street Names.
Read full bulletin
INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
Read full bulletin
There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
Instrument Cluster Resets during Active Navigation.
Read full bulletin
The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.
Read full bulletin
Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
NBT Head Unit Aborts Import of CD.
Read full bulletin
While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
Read full bulletin
SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming.
Read full bulletin
AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."
Service Action: Bluetooth Software (KISU Data) Update.
Read full bulletin
This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
Instrument Cluster Outside Temperature Display Implausible.
Read full bulletin
INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
Noise from speaker grills/ surrounds.
Read full bulletin
There may be interference noises (rattles, squeaks, clicking) from the front or rear speaker grill/surrounds when the audio is on. CAUSE ? Contact between front door panel or speaker grill/surround with the speaker cone. ? Contact between the front door panel armrest support and trim for the folding compartment. ? Contact between the rear speaker grill/surround with the speaker cone.
HU-H: Headunit Resets Intermittently or Permanently.
Read full bulletin
The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ?...
Read full bulletin
Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
"MSUBJECT iPhone and iOS 8.x Information.
Read full bulletin
INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
NAV Road Map Installation Using USB Stick.
Read full bulletin
INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.
HU-H: Headunit Resets Intermittently or Permanently.
Read full bulletin
The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.
Read full bulletin
INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .
Read full bulletin
While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
COMPONENT PROTECTION ACTIVE.
Read full bulletin
HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
Read full bulletin
irritating to the customer; or it is not possible to locate certain addresses, for instance:
S55 - CHECK CONTROL MESSAGE: DRIVE FAULTY: Check Control Message (CCM) Drive faulty is display for 5 seconds
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
Read full bulletin
High 2 (NBT EVO) when:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
Read full bulletin
the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
Read full bulletin
irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
Read full bulletin
Samsung S6 and the S6 Edge.
Side View Camera Does Not Display Picture.
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...
Read full bulletin
performing ISTA4 programming, there is no audio playback.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
Read full bulletin
implausible outside temperature reading.
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...
Read full bulletin
Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
Read full bulletin
randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
Electrical
39 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
Read full bulletin
This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...
Read full bulletin
and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
Read full bulletin
communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
Read full bulletin
be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016.
Read full bulletin
One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...
Read full bulletin
illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.
Read full bulletin
When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
Read full bulletin
Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
A/C COOLING: INTERMITTENT REDUCTION OF AIR FLOW This Service Information Bulletin (Revision 9) supersedes SI B64 06 13 dated June 2017.
Read full bulletin
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.
Service Information June 2019 General Electrical Systems B61 08 19 Technical Service WINDSHIELD WIPERS SWITCH ON BY THEMSELVES.
Read full bulletin
The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.
Read full bulletin
While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""
"During the QC1 the BMW Assist Test Call Fails.
Read full bulletin
After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."
SUBJECT Audio System Speaker Testing.
Read full bulletin
For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
"?SUBJECT During the QC1 the BMW Assist Test Call Fails .
Read full bulletin
After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."
?RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT.
Read full bulletin
INFORMATION Documents have been developed showing the known correct statuses for all hall sensors and micro switches used to operate the retractable hard top (RHT). This document is intended to act as a supplement to the diagnostic information available in ISTA. Comparing these statuses to the actual statuses of a vehicle with a functional problem may assist in narrowing down which sensor/switch is contributing to the functional problem. For E93, the status request may be found by connecting the car to ISTA and selecting: Control module functions/CTM Convertible top module/Diagnosis Requests ?Sensors/Switches For F33/F83, the statuses should be checked using the applicable test plan as instructed in attachment B54 09 07 F33 F83 RHT Status.pdf. For I15, the statuses should be checked using the applicable test plan as instructed in attachment B54 09 07 I15 Top Status.pd
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
Read full bulletin
BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
Unlocking Trunk with Remote Unlocks All Doors.
Read full bulletin
After programming the vehicle with ISTA/P 2.47.1, unlocking the trunk with the remote changes to unlocking all the doors. An application error occurred after programming the vehicle to the Personal Profile Setting (PIA) in the Front Electronic Module (FEM).
Automated Activation of Navigation System During PDI/QC1.
Read full bulletin
INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
Top Rear Side View Camera Control Unit Rattles While Driving.
Read full bulletin
While driving, a rattling-type noise is heard coming from the lower windshield area up behind the instrument panel (driver's side). CAUSE The TRSVC (Top Rear Side View Camera) control module support bracket is loose.
"Adaptive Headlight Malfunction in Cold Weather.
Read full bulletin
* In very cold weather conditions (32F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. Software error in TMS 3 (headlight driver module AHL, xenon headlight)"
Service Action: Check and Repair the NVLD Wiring Harness.
Read full bulletin
The wiring harness for the NVLD2 (Natural Vacuum Leak Detection: tank leak diagnosis) may rest against the right rear strengthening brace and chafe through the harness insulation. This may lead to a short circuit and blow Fuse 104. Incorrect harness protection
Service Action: Install Missing CAN Terminating Resistor.
Read full bulletin
The general electrical system functions fail to operate properly. Various erroneous fault codes are stored throughout the vehicle. The CAN (Controller Area Network) terminating resistor is missing from the vehicle wiring harness near the EKPS (Electric Fuel Pump Control) module.
Sporadically, a CCM (Check Control Message) is displayed advising that the Camera-based Driver Assistant system has failed.
Read full bulletin
During this failure, all KAFAS (Camera-based driver assistance systems) system functionalities are inoperative. The affected functionalities are: Pedestrian Detection Front Collision Warning Lane Departure Warning Speed Limit Info (if equipped) Note: The system is functional after the interior temperature has cooled down or by cycling the ignition off and on again.
A/C Cooling: Intermittent Reduction of Air Flow.
Read full bulletin
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions ? High outside ambient temperature ? High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: ? Air-conditioning system switched on ? Driving Experience switch NOT set to Eco Pro ? Slower fan speeds ? Temperature setting below 68F (20C) ? Trip duration at least 30 minutes ? Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains.). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
Sporadic Check Control Messages of the Driver Assistance System.
Read full bulletin
Sporadically, a CCM (Check Control Message) is displayed advising that the Camera-based Driver Assistant system has failed. This is due to the vehicle interior reaching very high temperatures. During this failure, all KAFAS (Camera-based driver assistance systems) system functionalities are inoperative. The affected functionalities are: Pedestrian Detection Front Collision Warning Lane Departure Warning Speed Limit Info (if equipped) The following fault code is stored in the KAFAS control unit: 0x800AC0 - Switching off due to excess temperature Note: The system is functional after the interior temperature has cooled down or by cycling the ignition off and on again. Incorrect calibration of the temperature sensor in the KAFAS camera.
Horn Blows when Unlocking Vehicle.
Read full bulletin
The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error
Sporadic Check Control Messages of the Driver Assistance System.
Read full bulletin
Sporadically, a CCM (Check Control Message) is displayed advising that the Camera-based Driver Assistant system has failed. This is due to the vehicle interior reaching very high temperatures. During this failure, all KAFAS (Camera-based driver assistance systems) system functionalities are inoperative. The affected functionalities are: Pedestrian Detection Front Collision Warning Lane Departure Warning Speed Limit Info (if equipped) The following fault code is stored in the KAFAS control unit: 0x800AC0 - Switching off due to excess temperature Note: The system is functional after the interior temperature has cooled down or by cycling the ignition off and on again. Incorrect calibration of the temperature sensor in the KAFAS camera.
Horn Blows when Unlocking Vehicle.
Read full bulletin
The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error
"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection.
Read full bulletin
According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
INFORMATION ON THE OPERATION OF THE SMART OPENER.
Read full bulletin
INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016
"HVAC BLOWER NOT WORKING.
Read full bulletin
HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
"S55 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
Read full bulletin
INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Item #1: This ""component-specific"" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Note: This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release. ELIGIBLE BMW VEHICLES To assist you in identifying the ""eligible vehicles"" that have this extended limited warranty coverage, the DCSnet Warranty Vehicle Inquiry will be updated with the VIN-specific ""Vehicle Comment"" shown below: BMW NA has extended the limited warranty for the leak diagnosis module (NVLD) on this vehicle to 10 years/120,000 miles as determined from the original inservice date. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks Please seeSI B01 11 16.. Warning: Before performing and submitting a repair under this extended limited warranty (ELW), always do a DCSnet Warranty inquiry to confirm that the vehicle has the above ""Notice of Limited Warranty Extension"" in the Vehicle Comm
SOS MALFUNCTION DISPLAYED.
Read full bulletin
An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2 control module
"HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016.
Read full bulletin
HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
Read full bulletin
According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
A/C Cooling: Intermittent Reduction of Air Flow What is new The date in repair procedure and warranty section has been...
Read full bulletin
changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions: High outside ambient temperature High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: Air-conditioning system switched on Driving Experience switch NOT set to Eco Pro Slower fan speeds Temperature setting below 68F (20C) Trip duration at least 30 minutes Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
SERVICE ACTION: IMPLAUSIBLE SENSOR SIGNALS IN CONVERTIBLE ROOF SYSTEM.
Read full bulletin
Signals from sensors in luggage compartment are being misinterpreted by the convertible top control module (CVM). This may lead to failure of the system to detect obstructions and cause damage to the hydraulics. Software error in the CVM.
AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front...
Read full bulletin
Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
Read full bulletin
cycling the ignition.
Engine
38 bulletinsVehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
Read full bulletin
when placing the key against the steering column.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
Read full bulletin
when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
Read full bulletin
// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
Read full bulletin
ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
Read full bulletin
Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
Read full bulletin
A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the...
Read full bulletin
noise does not disappear despite the attempts to regenerate the brake a repair is required.
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during...
Read full bulletin
a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the extremely resilient materials.
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.
Read full bulletin
In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE.
Read full bulletin
A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential.
DRONING NOISE FROM THE REAR AXLE.
Read full bulletin
A humming/droning noise is heard with vibration during partial to full engine load in higher gears. The tuning of the rear suspension mount for the differential.
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE.
Read full bulletin
1 A hard knocking noise is heard from the rear axle area during load reversals. 2 A humming/droning noise is heard with vibration during partial to full engine load in higher gears. The tuning of the rear suspension mount for the differential.
WATER INJECTION SYSTEM WATER LEVEL TOO LOW.
Read full bulletin
Check Control (CC) Message Water level too low, engine performance only available to a limited degree is displayed. A fault may be stored in the DME control unit: 0x124015 - Water injection system, working area: Pressure too low 0x124013 - Water injection system, reversible flow valve, plausibility: No pressure reduction. Corrosion in the water injection valve block.
"Service Action: Replace Engine Compartment Sound Insulation.
Read full bulletin
The sound insulation in the engine compartment does not seal properly. Manufacturing tolerances and a defect in workmanship may cause the sound insulation to leak water into the DME wiring connector. AFFECTED VEHICLES This Service Action involves F80 and F82 vehicles produced from March 18, 2014 to May 20, 2014. First check if a Service Action label with a code number 698 is already attached to the B-pillar. If a code number 698 has been punched out, the Service Action has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...
Read full bulletin
dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
Whistling Noise Coming from the Center Vent - A/C is Off .
Read full bulletin
A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15...
Read full bulletin
14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
Read full bulletin
ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
Read full bulletin
??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
DCT Transmission: Oil Leakage Diagnosis.
Read full bulletin
INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16672.2.B28011... 12/24/2014
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak.
Read full bulletin
The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
Service Engine Soon Light (MIL) On with Oxygen Sensor Faults Stored.
Read full bulletin
The Service Engine Soon light comes on while driving and, in some cases, engine power output may be reduced. The following fault codes can be stored in the DME memory: ? 12A902 - Oxygen sensor after catalytic convertor, electrical: short circuit to ground ? 12AA02 - Oxygen sensor after catalytic convertor 2, electrical: short circuit to ground ? 12B302 - Oxygen sensor after catalytic convertor, activation: short circuit to ground ? 12B304 - Oxygen sensor after catalytic convertor, activation: line disconnection ? 12AB04 - Oxygen sensor after catalytic convertor, electrical: line disconnection ? 12AC04 - Oxygen sensor after catalytic convertor 2, electrical: line disconnection ? 12A701- Oxygen sensor after catalytic convertor, activation: short circuit to B+ Under certain conditions, moisture can enter the internal insulation layers of the oxygen sensor. If the sensor's heating activation occurs too early, the internal pressure can damage the sensor elements, leading to the faults being set.
"Service Action: Replace Engine Compartment Sound Insulation.
Read full bulletin
The sound insulation in the engine compartment does not seal properly. 1.Left side: Turn the locks (1) 90 degrees counterclockwise. Unlock the catch (2) and remove the cover (3). Manufacturing tolerances and a defect in workmanship may cause the sound insulation to leak water into the DME wiring connector. AFFECTED VEHICLES This Service Action involves F80 and F82 vehicles produced from March 18, 2014 to May 20, 2014. First check if a Service Action label with a code number 698 is already attached to the B-pillar. If a code number 698 has been punched out, the Service Action has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed.
Read full bulletin
Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."
"FC 481B05: EKP, Pump Insufficient Speed.
Read full bulletin
The customer may complain about any of the following: ? Reduced engine performance when driving ? Engine jerking/bucking ? Engine no-start condition The Check Control messages ""Fuel pump/drive with care"" and ""Engine fault/reduced power"" are displayed in the CC. The fault code 481B05 (Pump speed/fuel pump control insufficient) is stored in the EKP module. CAUSE Electric fuel pump control module (EKP)"
Valve Stem Replacement with Wheel Electronics.
Read full bulletin
INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
"SUBJECT Service Engine Soon Light (MIL) ""On"" with Lean Mixture Faults Stored.
Read full bulletin
The Service Engine Soon light comes on with either or both of the following faults stored in the DME memory: z 118001 - Mixture control: Fuel-air mixture too lean z 118101 - Mixture control 2: Fuel-air mixture too lean Engine operation and performance are not affected. The DME fuel-air mixture diagnosis is too sensitive to slight engine manufacturing tolerances."
"SUBJECT S55 Engine: Engine Oil Level Too Low - CC Message Displayed in the Instrument Cluster.
Read full bulletin
""Minimum oil level reached, please top up with 1 liter of oil"" appears in the instrument cluster while driving. When checking the detailed measurement via the control display, the engine oil level is shown as ""OK."" CAUSE Software error leading to an incorrect engine oil level calculation."
"Delivery Stop: Remove Engine Oil Label.
Read full bulletin
Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.
Read full bulletin
Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
"""WATER INJECTION SYSTEM - WATER LEVEL TOO LOW"".
Read full bulletin
Check Control (CC) Message ""Water level too low, engine performance only available to a limited degree"" is displayed. A fault may be stored in the DME control unit: - 0x124015 - Water injection system, working area: Pressure too low - 0x124013 - Water injection system, reversible flow valve, plausibility: No pressure reduction. Software malfunction in DME control unit."
"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED.
Read full bulletin
One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. * Comfort Access and contactless tailgate opening are not working. * Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart. FEM (Front Electronics Module) software error Unauthorized (radio remote control out of range) access to vehicle has been attempted at least seven times with Comfort Access or Smart Opener (contactless tailgate opening) when the vehicle was locked. As a result of these unauthorized access attempts, the following conditions were set: * CCM ""Battery. Discharge in standstill."", or similar, is displayed * Terminal 30F (switched battery terminal when fault occurs) was deactivated, preventing Comfort Access and contactless tailgate opening."
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
Read full bulletin
July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...
Read full bulletin
injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
Read full bulletin
indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
WATER INJECTION SYSTEM WATER LEVEL TOO LOW: Check Control (CC) Message Water level too low, engine performance only...
Read full bulletin
available to a limited degree is displayed.
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...
Read full bulletin
capacity specification for all vehicles with the N63R engine and xDrive.
CUSTOMER MAY COMPLAIN ABOUT ENGINE NO-START CONDITION, ENGINE JERKING/BUCKING, AND REDUCED ENGINE PERFORMANCE WHEN...
Read full bulletin
DRIVING DUE TO ELECTRIC FUEL PUMP CONTROL MODULE. *MA
Body & Paint
32 bulletinsUpon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
Water sloshing noises coming from the rear passenger compartment (left or right) while driving Water ingress in the...
Read full bulletin
luggage compartment, or in the rear passenger compartment- rear seat bench rear passenger compartment foot well rear passenger compartment side panel Failure of various control units installed in the area of the water removal channel
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due...
Read full bulletin
to the inner door cavity window seal.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
Read full bulletin
Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
SI B51 23 15 Body Equipment May 2016 Technical Service The Driver's Side Front/Rear Door Can No Longer Be Opened from...
Read full bulletin
the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. A driver's-side door cannot be opened by the outside door handle. This concern can also affect the driver's side rear door on the F34 and F36. The Bowden cable has become detached.
Passenger Side Mirror Dimming Feature Operational Change.
Read full bulletin
INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
"This Service Information bulletin supersedes SI B51 35 15 dated December 2015..
Read full bulletin
Paint may be blistered / damaged in the area on the left side roof side frame AFFECTED VEHICLES This Service Action involves certain F82 (M4 Coupe) models produced from January 13, 2015 to April 1, 2015. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Paint on the left roof side frame may be damaged due to exposure to high heat during production."
Edge Protection Trim Is Scratched.
Read full bulletin
The outside edge protector (B-pillar), where the rear edge of the front door glass makes contact, is scratched. Front window glass is out of adjustment
Service Action. Install Missing Underbody Seals.
Read full bulletin
Two unused underbody threaded holes have not been sealed.
"Service Action: Check Door Pull Trim and Replace if Needed.
Read full bulletin
The trim on the door pull may become easily detached. Manufacturing tolerances and a defect in workmanship may cause the door pull trim to release. AFFECTED VEHICLES This Service Action involves F80 and F82 vehicles produced from March 18, 2014 to May 7, 2014. First check if a Service Action label with a code number 694 is already attached to the B-pillar. If a code number 694 has been punched out, the Service Action has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
"Paint may be blistered / damaged in the area on the left side roof side frame AFFECTED VEHICLES This Service Action...
Read full bulletin
involves certain F82 (M4 Coupe) models produced from January 13, 2015 to April 1, 2015. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Paint on the left roof side frame may be damaged due to exposure to high heat during production."
Groaning noise from A-pillar Door Stops.
Read full bulletin
A groaning noise can be heard from the A-pillar area near the front door stop when one of the front doors is opened, or when the vehicle is driven on rough roads. CAUSE The bolted connection for the lower hinge at the area of the A-pillar is loose, or can flex causing a groaning noise.
?SI B51 24 15December 2015 Body EquipmentTechnical Service This Service Information bulletin supersedes SI B51 24 15 dated September 2015.
Read full bulletin
designates changes to this revision SUBJECT Groaning Noise from the Exterior Mirror. A groaning noise is heard coming from the area around the outside mirror when opening and closing the door. The noise is more noticeable when the door is fully open to the end stop. CAUSE The outer front door weather strip rubs against the mirror housing.
"The left rear light PVC seam may not have been applied properly and may be leaking.
Read full bulletin
AFFECTED VEHICLES This Service Action involves F82 (M4 Coupe) models produced in August 2015. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. The PVC seam was not applied correctly and can cause water leaks."
GAP VISIBLE BETWEEN UPPER A-PILLAR COWL PANEL SEAL AND CONVERTIBLE TOP SEAL..
Read full bulletin
When the Retractable Hard Top (RHT) is closed, a gap is visible between the upper A-pillar seal and the cowl panel seal. This concern does not result in water or air leaks, it is only an appearance issue. Photo at left shows gap between Apillar seal and cowl panel seal (inside view). Photo at left shows gap between Apillar seal and cowl panel seal (outside view). Design of upper A-pillar cowl panel seal to convertible top seal.
Convenience Closing Functions Changed.
Read full bulletin
The following Comfort Access convenience closing functions via the outer door handle or remote are no longer available: Folding in the exterior mirrors Closing the hardtop Closing all windows CAUSE Because the anti-trap function is not available when closing via Comfort Access on convertible vehicles, and in order to avoid any damage to the convertible top components, the convenience closing functions have been deactivated.
Groaning Noise from the Exterior Mirror.
Read full bulletin
A groaning noise is heard coming from the area around the outside mirror when opening and closing the door. The noise is more noticeable when the door is fully open to the end stop. CAUSE The outer front door weather strip rubs against the mirror housing.
The Driver's Door Can No Longer Be Opened from the Outside.
Read full bulletin
The driver's door cannot be opened from the outside by the door handle. The door still can be opened from the inside. CAUSE The Bowden cable has become detached.
The delivery stop has been lifted for certain affected M vehicles produced from May 12, 2016 through July 4, 2016.
Read full bulletin
While the delivery stop has been lifted, customers must sign a disclosure prior to delivery acknowledging the premature wearing of the rear axle differential. A copy of the disclosure form is attached and must be maintained in the customer?s deal jacket. Body of Disclosure:In the course of ongoing quality analysis, BMW has discovered that the disc in the rear-axle differential in the vehicle reference above wears out prematurely, causing loud noises. The remedy parts for the repair are not yet available. BMW of North America (?BMW NA?) will notify you when parts are available and advise you to schedule an appointment with your local BMW dealer to have the repair performed free of charge to you. To ensure that we have your most up-to-date contact information, please complete the information below. If you change your address before you receive the notice from BMW NA, please register your vehicle and update your contact information at http://www.bmwusa.com/myBMW.
The delivery stop has been lifted for certain affected M vehicles produced from May 12, 2016 through July 4, 2016.
Read full bulletin
While the delivery stop has been lifted, customers must sign a disclosure prior to delivery acknowledging the premature wearing of the rear axle differential. A copy of the disclosure form is attached and must be maintained in the customer?s deal jacket. Body of Disclosure:In the course of ongoing quality analysis, BMW has discovered that the disc in the rear-axle differential in the vehicle reference above wears out prematurely, causing loud noises. The remedy parts for the repair are not yet available. BMW of North America (?BMW NA?) will notify you when parts are available and advise you to schedule an appointment with your local BMW dealer to have the repair performed free of charge to you. To ensure that we have your most up-to-date contact information, please complete the information below. If you change your address before you receive the notice from BMW NA, please register your vehicle and update your contact information at http://www.bmwusa.com/myBMW.
SLOSHING NOISES/WATER IN REAR PASSENGER COMPARTMENT.
Read full bulletin
Water sloshing noises coming from the rear passenger compartment (left or right) while driving. Water ingress in the rear passenger compartment (rear seat bench / rear passenger compartment foot well / rear passenger compartment side panel) or luggage compartment. Failure of various control units installed in the area of the water removal channel. Poor water drainage due to dirt at the seal plug in the area of the fixed side glass/trim panel. Faulty clip on the water collecting channel. Dirt blocking the water drain to the side sill.
TAILGATE UNINTENTIONALLY OPENS.
Read full bulletin
Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.
Read full bulletin
Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED.
Read full bulletin
Paint on B-pillar is scratched. Especially noticeable on dark colored paint. Door seal is rubbing against entry opening surfaces.
"Service Action: Repair Roof Side Frame Paint.
Read full bulletin
1. Use Repair Instructions RA 51 13 280 ""Remove and install or replace the trim strip on the roof frame on the left or right side"" to remove the left roof side trim.Paint may be blistered / damaged in the area on the left side roof side frame."
CREAKING NOISES FROM DOOR TRIM PANEL.
Read full bulletin
Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.
?SERVICE ACTION: CHECK PUMP FOR BACKREST WIDTH ADJUSTMENT .
Read full bulletin
The backrest width adjustment and, the lumbar support adjustment of the front seats (vehicles without option code 7MA: Competition package) are accomplished by a common air pump. There may be a decrease in pressure in the door-side backrest and /or the lumbar support without any user input. The plug connection between the air pump and the door-side backrest width adjustment or the bottom lumbar support may be leaking.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
Trunk Lid Does Not Open Completely: The trunk lid/hatch does not open fully when unlatched with remote or hands-free...
Read full bulletin
operation.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
BMW: DETACHED BOWDEN CABLE PREVENTS THE DRIVER'S DOOR TO OPEN FROM THE OUTSIDE BUT CAN OPEN FROM THE INSIDE *MA
Brakes
23 bulletinsFunctional noises (squealing/honking) when braking shortly before the vehicle comes to a stop.
Read full bulletin
CAUSE Material-
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operation when...
Read full bulletin
braking from low speed.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
Read full bulletin
brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operationwhen...
Read full bulletin
braking from low speed.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
Read full bulletin
brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
Read full bulletin
Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
Read full bulletin
Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
RATTLE NOISE FROM LOWER A-PILLAR.
Read full bulletin
A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
"Carbon Ceramic Brake Noise.
Read full bulletin
INFORMATION ""M"" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. ""M"" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under ""M carbon ceramic brake."" WARRANTY INFORMATION Not applicable."
Ticking Noise from Driveshaft During "Hard" Acceleration.
Read full bulletin
A clicking noise is heard from the center of the vehicle during hard acceleration. The right side parking-brake tube comes into contact with the driveshaft.
Diagnosis of Compound Brake System Complaints in M Vehicles.
Read full bulletin
INFORMATION 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons. When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3. After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.
Ticking Noise from the Front Axle When Cornering.
Read full bulletin
The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake disc and drive flange of the wheel bearing hub.
Grinding Noise from Rear Brakes.
Read full bulletin
Pebbles, road grit, or other foreign materials caught between the brake protection plate and the brake disc may cause a disturbing noise in the rear axle area.
"SUBJECT Carbon Ceramic Brake Noise.
Read full bulletin
INFORMATION ""M"" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. ""M"" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under ""M carbon ceramic brake."" WARRANTY INFORMATION Not applicable."
Ticking Noise from the Front Axle When Cornering This Service Information bulletin supersedes SI B34 05 15 dated December 2015.
Read full bulletin
The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake disc and drive flange of the wheel bearing hub.
Diagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014.
Read full bulletin
Designates changes to the bulletin. INFORMATION 1.Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons.When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3.After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.
Ticking Noise from Front Axle When Cornering.
Read full bulletin
The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.
Grinding Noise from Rear Brakes.
Read full bulletin
Pebbles, road grit, or other foreign materials caught between the brake protection plate and the brake disc may cause a disturbing noise in the rear axle area.
Grinding Noise from Rear Brakes.
Read full bulletin
Pebbles, road grit, or other foreign materials can get caught in between the brake protection (backing) plate and the brake disc(s), this may cause a disturbing noise in the rear axle area while driving.
Ticking Noise from the Front Axle When Cornering What's New: ? Changes to the procedure, parts information and warranty labor operations.
Read full bulletin
The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake disc and drive flange of the wheel bearing hub.
?Grinding Noise from Rear Brakes .
Read full bulletin
Pebbles, road grit, or other foreign materials can get caught in between the brake protection (backing) plate and the brake disc(s), this may cause a disturbing noise in the rear axle area while driving.
Diagnosis of Compound Brake System Complaints in M Vehicles:
Grinding Noise from Rear Brakes: Pebbles, road grit, or other foreign materials caught between the brake protection...
Read full bulletin
plate and the brake disc may cause a disturbing noise in the rear axle area.
Other
20 bulletinsTICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
Read full bulletin
axle, when cornering, maneuvering, parking or pulling away from a parking space.
CRANKCASE BEDPLATE DELIVERY STOP: CRANKCASE BEDPLATE.
Read full bulletin
INFORMATION Reimbursement for this Delivery Stop/Repair Action will be via normal claim entry.
CRACKING NOISE FROM SEAT BACKREST.
Read full bulletin
Groaning/Cracking noises are heard from the front seat backrest when the vehicle is cornering.
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
GROANING NOISE FROM THE CENTER CONSOLE.
Retrofit for Missing Rear Seat Through-Load Option.
Read full bulletin
The rear seat through-load capability is 100% standard option for F83 (M4 Convertible) 2015 model year. Some vehicles may have this option is missing.
Front Seat Backrests Vibrates on Rough Roads.
Read full bulletin
Both front seat backrests vibrate and rattle while driving over rough roads with the seat in an unloaded condition (no pressure applied on the backrest). Play at the inner backrest pivot point.
Delivery Stop: Replace Rear Differential.
DWA - False Alarm. The alarm system sporadically activates by itself or the vehicle horn will be activated after the siren comes on.
Read full bulletin
CAUSE Application error in DWA (Alarm System).
RAISING OF WIND DEFLECTOR AT A HIGH SPEED.
Read full bulletin
Unintentional lifting of the wind deflector occurs at a high speed and it is perceived that it may possibly detach. CAUSE Rear seat backrest not locked. This is not visually detectable at first glance. Make the customer aware of the proper rear seat engagement.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
Read full bulletin
along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
EXTERIOR BMW ROUNDEL EMBLEMS SEPARATE AND FALL OFF.
Read full bulletin
The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
Read full bulletin
inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
Read full bulletin
seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
Read full bulletin
axle when cornering, maneuvering, parking or pulling away from a parking space.
ConnectedDrive/BMW Assist System Diagnosis Information
NOISES FROM THE C-PILLAR AREA OF THE CONVERTIBLE TOP: Cracking or clicking noises can be heard from the rear area of the...
Read full bulletin
convertible top (C-pillar area) when driving on uneven roads.
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
Read full bulletin
axle when cornering, maneuvering, parking or pulling away from a parking space.
Steering
11 bulletinsWith the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking...
Read full bulletin
type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
Read full bulletin
the steering wheel.
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...
Read full bulletin
axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.
Read full bulletin
This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
Power-Assisted Steering Failure.
Read full bulletin
The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues. The following codes may be stored in the fault memory of the Electric Power Steering (EPS): Scenario 1: 0x4823E1 Scenario 2: 0x4823CB/0x4823CC Scenario 3: 0x4823D2 and/or 0x4823EC Scenario 4: 0x48239C (DSC warning lamp lights up in the instrument cluster) Scenario 5: No communication with the EPS is possible (not accessible using diagnostics) Scenario 6: 0x4823EE and 0x4823C2
STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel...
Read full bulletin
buttons
CRACKING NOISE FROM FRONT OF VEHICLE WHILE TURNING OR PARKING: Cracking noises heard from the area of the front axle...
Read full bulletin
when rotating the steering while stationary or at low speed.
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard...
Read full bulletin
from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
CRACKING NOISE FROM FRONT OF VEHICLE WHILE TURNING OR PARKING: Cracking noises heard from the area of the front axle...
Read full bulletin
when rotating the steering while stationary or at low speed. Refer to the linked video https://tinyurl.com/y9lddolz
BMW: CAUTIONING LIGHT IN THE INSTRUMENT CLUSTER OR A CHECK CONTROL MESSAGE IN THE DISPLAY INDICATE THE POWER-ASSISTED STEERING HAS FAIL.
Read full bulletin
*MA
Lighting
11 bulletinsExterior rear lights do not work.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
Read full bulletin
illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
DELIVERY STOP: CRANKCASE BEDPLATE.
Read full bulletin
On affected vehicles the crankcase bedplate may not have been installed correctly.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
Read full bulletin
supersedes SI B61 23 15 dated April 2016.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
Read full bulletin
supersedes SI B61 23 15 dated April 2016.
SI B36 01 15 February 2016 Wheel and Tires Technical Service This Service Information bulletin supersedes SI 36 01 15 dated October 2015.
Read full bulletin
designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
Check Control Message: Tire Pressure Monitor (RDCi) Failure.
Read full bulletin
A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
Check Control Message: Tire Pressure Monitor (RDCi) Failure.
Read full bulletin
A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
Check Control Message: Tire Pressure Monitor (RDCi) Failure.
Read full bulletin
A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
REAR TAIL LIGHT FAILURE: Exterior rear lights do not work.
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...
Read full bulletin
headlight lenses that is visible from outside.
Pre-Delivery & Maintenance
10 bulletinsThe 3G network in the US has been shut down.
Read full bulletin
This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
LOSHING NOISES/WATER IN REAR PASSENGER COMPARTMENT: This Service Information bulletin replaces SI B51 33 16 dated August...
Read full bulletin
2016.
RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT.
Read full bulletin
This Service Information bulletin replaces SI B54 09 07 dated September 2018.
INFORMATION New information provided by this revision is preceded by this symbol.
Read full bulletin
This Service Information bulletin replaces SI B84 02 14 dated September 2018.
?SI B00 06 14April 2015 Maintenance and General HintsTechnical Service This Service Information bulletin supersedes SI B00 06 14 dated March 2015.
Read full bulletin
designates changes to this revision SUBJECT BMW Early Warning Information Program.
Service Action: Replace Neck Warmer Control Unit.
Read full bulletin
The control unit for the rear seat neck warmer may not be coded correctly. This causes the neck warmer to malfunction. Incorrect coding of the neck warmer control unit
"?This Service Information bulletin supersedes SI B61 34 14 dated December 2014.
Read full bulletin
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace Neck Warmer Control Unit. The control unit for the front seat neck warmers may not be coded correctly. This causes the neck warmer to malfunction. Incorrect coding of the neck warmer control unit AFFECTED VEHICLES This Service Action involves F33 and F83 vehicles produced to November 2014. First check if a Service Action label with a code number 724 is already attached to the B-pillar. If a code number 724 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action will show it as ""Open"" when the VIN is checked in the ""Service Menu"" of DCSnet (Dealer Communication System) or when the key is read in the Key Reader."
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
Read full bulletin
BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
Read full bulletin
The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
SERVICE ACTION: CHECK PUMP FOR BACKREST WIDTH ADJUSTMENT: The backrest width adjustment and, the lumbar support...
Read full bulletin
adjustment of the front seats are accomplished by a common air pump.
Fuel System
10 bulletinsComponent and Issue Specific Limited Emission Warranty Extension.
Read full bulletin
This component-specific limited emission warranty extension applies to defects in materials or workmanship.
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
Read full bulletin
system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
Read full bulletin
system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
SERVICE ACTION REPLACE UNDER HOOD EMISSIONS LABEL.
Read full bulletin
A service action has been issued (effective September 10; 2018) on Model Year 2019 BMW M4 Coupe vehicles that have been produced from July 3-31; 2018. The affected vehicles were equipped with an incorrect emissions label which must be replaced.
MDrive Buttons Are Not Functioning After Programming.
Read full bulletin
The MDrive buttons may not be functioning on M vehicles which have been programmed to one of the following integration levels: ? F020-15-07-500 ? F020-15-07-501 ? F020-15-07-502 ? F020-15-07-503 CAUSE DME software (MDrive signal monitoring error)
"Air Conditioning Refrigerant R1234yf Introduction.
Read full bulletin
Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm
REPLACE UNDER HOOD EMISSIONS LABEL This Service Information bulletin replaces SI B71 03 18 dated September 2017 What's...
Read full bulletin
New: ? The delivery stop has changed to a service action ? Label location picture updated. A service action has been issued (effective September 10, 2018) on Model Year 2019 BMW M4 Coupe vehicles that have been produced from July 3-31, 2018. The affected vehicles were equipped with an incorrect emissions label which must be replaced. Approximately 59 vehicles are affected by this service action. Affected vehicles show the campaign as "Open" when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: 0071520200 B710318 Service action: Replace Under Hood Emissions Label An incorrect 2018 emissions label was installed in the vehicle.
This Service Information bulletin supersedes SI B65 13 12 dated September 2012.
Read full bulletin
designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .
Read full bulletin
INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the...
Read full bulletin
tank.
Transmission
5 bulletinsSurround View Camera Last User Mode Operation Change.
Read full bulletin
After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
Side View Camera Does Not Display Picture.
Read full bulletin
The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
"?STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY.
Read full bulletin
? Sporadic or continuous malfunction of multifunction steering wheel buttons ? CC Message ""Cruise control without function"" displayed ? Sporadic or continuous malfunction of shift paddles Frictional corrosion on connector line (wiring harness) between switch cluster and steering wheel"
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August...
Read full bulletin
2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Manufacturing defect in the rear differential limited slip clutch pack. This may cause, in certain driving situations, excessive noise from the rear differential. AFFECTED VEHICLES This Service Action involves certain M2 Coupe, M3 Sedan, M4 Coupe and Convertible, M5 and M6 (Gran Coupe, Convertible, and Coupe) produced from May 12, 2016 through July 4, 2016. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in AIR, the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. You may receive some vehicles from the ports affected by this campaign that show the campaign as still open."
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August...
Read full bulletin
2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Manufacturing defect in the rear differential limited slip clutch pack. This may cause, in certain driving situations, excessive noise from the rear differential. AFFECTED VEHICLES This Service Action involves certain M2 Coupe, M3 Sedan, M4 Coupe and Convertible, M5 and M6 (Gran Coupe, Convertible, and Coupe) produced from May 12, 2016 through July 4, 2016. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in AIR, the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. You may receive some vehicles from the ports affected by this campaign that show the campaign as still open."
Air Bags & Safety
3 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
Read full bulletin
1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
Due to an issue during supplier production the driver and/or passenger knee air bags could become damaged during...
Read full bulletin
deployment.
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.
Read full bulletin
The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
HVAC & Climate
2 bulletinsCustomer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...
Read full bulletin
longer than 30 minutes.
HVAC BLOWER NOT WORKING: HVAC blower is not working.
Hybrid & EV
2 bulletins"SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL.
Read full bulletin
Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
"?SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL .
Read full bulletin
Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
Software & Calibration
1 bulletinBMW Early Warning Information Program.
Read full bulletin
To ensure both initial and long-term quality, we are asking for your participation in the BMW Early Warning Information program. We would like feedback on the BMW models shown in the table below, which will be updated as new models launch.
Tires & Wheels
1 bulletinService Action: Program Control Units (OBD).
Read full bulletin
Due to a DME software error, the required On Board Diagnosis data (OBD) monitoring of vehicle wheel speed does not function.