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2017 Bmw M240i TSBs

239 Technical Service Bulletins across 17 categories

Engine

53 bulletins
10245365

PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES

10230722

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N"...

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position without any customer influence.

10214256

The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.

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This would lead to loss of coolant from the engine.

10212788

The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.

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This would lead to loss of coolant from the engine.

10200228

On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...

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to remove or breaks apart in the oil filter housing.

10199292

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10198899

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10188938

COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...

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position.

10176377

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!

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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10176363

TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...

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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

10176360

B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...

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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.

10174320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10174019

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.

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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10174005

DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.

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The vehicle will run rough or hesitate when accelerating from a stationary position.

10172497

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.

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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10172490

Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016.

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The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.

10172487

ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.

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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).

10170572

ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.

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The engine will not start at temperatures below freezing. The starter does not turn and engage.

10165279

DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018.

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Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.

10163995

DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.

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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.

10163027

ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.

10161557

NOISES FROM THE FUEL TANK AT IDLE AND WITH LOW FUEL LEVEL.

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While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank. The customer may describe this noise as a "helicopter" noise from the rear of the vehicle.

10161556

DELIVERY STOP: PROGRAM CONTROL UNITS (DME).

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A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).

10161546

FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.

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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.

10154817

ENGINE VIBRATIONS OR NOISE.

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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.

10153744

ENGINE STALLS AFTER STARTING OR WILL NOT START.

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The engine stalls right after starting (when stationary).

10153741

SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME).

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In the DME control unit software.

10153738

B58 ENGINE: OIL LEAK FROM TURBOCHARGER.

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Engine oil (1) can be seen leaking from the bottom of the turbocharger near the band clamp (2). The turbocharger band clamp is loose.

10153691

FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.

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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.

10151260

"Steering Assistance Failed After an Engine Start.

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Reduction of steering assistance after starting the engine. The DSC and steering warning lamp are illuminated in the instrument cluster. Check Control messages displayed: ""Driving stabilization. Drive carefully"" ""Increased steering effort required. Drive at moderate speed"". Control unit fault code entries: EPS: None ICM_25: 0xD01C0C - message fault (actual rack force, ID: AVL_FORC_GRD) - Timeout 0xD01B26 - message fault (actual EPS position, ID: AVL_PO_EPS) - Timeout 0xD019BF - message fault (actual driver actuator steering torque, ID: AVL_STMOM_DV_ACT) - Timeout 0xD016A5 - message fault (driving dynamics 02 check control display, ID: DISP_CC_DRDY_02) - Timeout 0xD015C4 - message fault (front axle electrical steering status, ID: ST_EST) - Timeout DSC_25: 0xD354EE - signal fault (actual front axle steering angle, ID: AVL_STEA_FTAX) - invalid No damage or other noticeable effects in the power supply and FlexRay EPS (electric power steering / electromechanical power steering): Flexray Transceiver switches itself off"

10151253

N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.

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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic

10151201

Hissing Noise from Speakers when Radio Volume is Turned Down.

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There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.

10151112

This Service Information bulletin supersedes SI B64 09 15 dated January 2016.

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designates changes to this revision SUBJECT Whistling Noise Coming from the Center Vent - A/C is Off. A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

10151079

SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...

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dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10151077

This Service Information bulletin supersedes SI 12 33 14 dated December 2015.

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SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.

10151023

Whistling Noise Coming from the Center Vent - A/C is Off .

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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

10151022

Whistling Noise Coming from the Center Vent - A/C is Off .

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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

10150056

?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10149572

DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS.

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The following fault has been stored in the Digital Motor electronics (DME) fault memory with no other engine oil pressure faults stored: ??1C0102 - oil pressure control, plausibility, static: Pressure too low This fault will not cause a customer complaint or a Check Control Message (CCM). The fault is typically identified during unrelated diagnostics. Software error in the Digital Motor Electronics (DME) may cause the fault code to be erroneously stored. Only Integration level 17-11-5xx and higher are affected.

10149540

RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.

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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.

10147531

N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.

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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.

10147017

"Delivery Stop: Remove Engine Oil Label.

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Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"

10146902

?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.

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Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.

10146784

"DME Electrical Wastegate Valve Faults - Adaptation Limit Positions Not Detected.

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Engine runs with reduced power. Emissions warning lamp lights up. One or more of the following faults are entered in the DME fault memory. 123411 ""Electrical wastegate valve, limit position teach in: End stop (wastegate valve open) not found 123412 - Electrical wastegate valve, limit position teach in: End stop (wastegate valve open) not found Other consequential faults that also may be stored: 123401 - Electrical wastegate valve, adaptation: Cold start not learned 123437 - Electrical wastegate valve: Jammed closed Problems with electromagnetic compatibility (EMC). The PWM actuation (PWM = pulse-width-modulated) of the heat management module causes a fault condition on the 5V supply line of the electrical wastegate valve controller. This leads to a fault on the position sensor signal of the electrical wastegate valve controller."

10146765

"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED.

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One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. * Comfort Access and contactless tailgate opening are not working. * Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart. FEM (Front Electronics Module) software error Unauthorized (radio remote control out of range) access to vehicle has been attempted at least seven times with Comfort Access or Smart Opener (contactless tailgate opening) when the vehicle was locked. As a result of these unauthorized access attempts, the following conditions were set: * CCM ""Battery. Discharge in standstill."", or similar, is displayed * Terminal 30F (switched battery terminal when fault occurs) was deactivated, preventing Comfort Access and contactless tailgate opening."

10146719

ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...

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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10146632

?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...

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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10146573

N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...

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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10145283

BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic...

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motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.

10142925

F2X F3X -THE ENGINE STARTS THEN SWITCHES OFF IMMEDIATELY: After starting the engine and immediately selecting a drive...

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gear, the engine may switch off.

10138375

DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS: The following fault has been stored in the Digital Motor...

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electronics (DME) fault memory with no other engine oil pressure faults stored.

10136715

ERRONEOUS INTERNAL FAULT 10501D IS STORED IN THE DME: The following fault is erroneously store in the Digital Motor...

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Electronics (DME).

10136333

ROUGH RUNNING AND VARIOUS VANOS FAULTS STORED: The check engine light is illuminated and the vehicle may run rough at...

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idle and while driving.

Infotainment

49 bulletins
10238090

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...

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fails.

10214990

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10179009

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.

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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

10174032

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.

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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

10169475

NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID)...

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changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. The audio tone is the same one that sounds when you touch the CID with your finger to make a 'touch' selection.

10163056

HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.

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During programming several aborts can occur in the head unit NBT EVO (HU-H2).

10161581

BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL.

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During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.

10159151

PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE.

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During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

10159145

NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR.

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The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.

10153643

BLACK SPOT IN THE CENTRAL INFORMATION.

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This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.

10151376

Center Information Display Switching off.

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INFORMATION The brightness of the CID will reduce and may switch off completely due to high temperature rise inside the vehicle. This situation is to protect the function of the CID. After lowering the temperature, the normal functions are restored. The increased temperature, protective switch-off is the reason for the fault. The fault code does not indicate a defective head unit. The normal maximum temperature operation for the head unit is between 167 and 194 F. Within these values, the CID will gradually diminish in brightness until it completely switches off. Replacing parts or programing the vehicle will not rectify the situation. The root cause is the very high temperature and is not a fault of the vehicle's systems.

10151335

Bluetooth Connection Failures.

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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

10151269

Instrument Cluster Resets during Active Navigation.

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The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit

10151197

NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.

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Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).

10151196

NBT Head Unit Aborts Import of CD.

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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

10151119

SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.

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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

10151027

?SUBJECT Incremental Map Update of the NBT EVO Head Unit .

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Customers may be receiving onscreen messages concerning updates of their navigation system. Database mapping procedure in vehicles with the NBT EVO Head Unit (Head Unit high 2) has been changed to automatic, periodic, Over- the-Air (OTA), regional, incremental updates. INFORMATION Customers may not be familiar with the messages seen prior to, during, and after this update which may prompt inquiries. The following information provides an overview of the automatic OTA process that has replaced the previously required BMW center visit for navigation map updates. UPDATE DETAILS Updates can occur up to 4 times per year, ensuring that customers have the newest map data available. At a minimum, updates occur during first 2 years of vehicle ownership at no additional charge to the customer. At additional customers expense updates can also occur for up to 4 years (depending upon vehicle retail date and BMW assist options selected). Please check the BMW connected drive service cockpit for details on an individual vehicles coverage. To access the BMW connected drive service cockpit refer to the attachment.

10151018

?Clock gains or loses time.

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The time displayed in the KOMBI (instrument cluster) may gain or lose a few minutes each week. Internal KOMBI calculation error.

10151016

"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming.

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AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."

10146903

"NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS.

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NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."

10146684

ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.

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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error

10146660

The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...

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cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

10146657

"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.

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INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."

10146655

?INSTRUMENT CLUSTER DISPLAYS MIXED UNITS.

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When the displayed unit of measurement is changed from miles to Kilometers everything except the cruise control or limit set speed is displayed in Kilometers; the set speed is still shown in miles in the Instrument Cluster (Kombi) display. KOMBI software.

10146653

TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER.

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The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.

10146603

?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .

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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

10146597

?Instrument Cluster Failure at Low Ambient Temperature.

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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.

10146554

?SeriesOptionDescription F22, F23, F30, F31, F32, F33, F34, F36, F25, F26, F48, 05AR Traffic Jam AssistantX.

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Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.

10145321

PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the...

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Central Information Display (CID), upon connecting to the vehicle:

10145316

COMPONENT PROTECTION ACTIVE.

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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.

10145306

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10143570

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...

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High 2 (NBT EVO) when:

10143565

NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...

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the: Navigation system starts message is permanently displayed; or

10143564

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10142945

Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...

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Samsung S6 and the S6 Edge.

10142941

NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.

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COMPONENT PROTECTION ACTIVE

10142940

NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...

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performing ISTA4 programming, there is no audio playback.

10138411

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...

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High 2 (NBT EVO) when:

10138404

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...

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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

10138402

INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...

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implausible outside temperature reading.

10136740

NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID)...

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changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.

10136739

ENTRY EVO HEAD UNIT WILL NOT PLAY MP3 FORMATTED CD's: Data CDs (encoded as MP3s) can NOT be played.

10136738

NBT Head Unit High (HU-H) Resets Intermittently or Permanently

10136361

HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...

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Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).

10136305

CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...

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restricted or pedestrian protection system failed is displayed after deleting transport mode.

10135998

BLUETOOTH AND USB AUDIO PLAYBACK FUNCTIONS MISSING - IPHONE: Playlists, song titles, etc.

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from iPhone do not display on Head Unit Basic 2.

10135992

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.

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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

10135054

BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...

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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.

10135052

HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8+ OR IPHONE X

Electrical

37 bulletins
10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10212780

Component and Issue Specific Limited Emission Warranty Extension.

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This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.

10200489

TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...

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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200487

TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...

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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200249

The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...

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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.

10179003

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10177628

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10171504

SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016.

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One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.

10169468

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...

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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

10166390

HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.

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When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

10165266

SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.

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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

10165263

A/C COOLING: INTERMITTENT REDUCTION OF AIR FLOW This Service Information Bulletin (Revision 9) supersedes SI B64 06 13 dated June 2017.

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Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.

10163049

Service Information June 2019 General Electrical Systems B61 08 19 Technical Service WINDSHIELD WIPERS SWITCH ON BY THEMSELVES.

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The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).

10160348

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...

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2019.

10160265

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...

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2019.

10159134

THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.

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The customer's vehicle does not start due to a totally discharged battery.

10151333

"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.

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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""

10151268

"The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.

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The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor is a contactless capacitive sensor. The sensor sends a low fluid level signal to the gateway module (FEM - Front Electronics Module or BDC - Body Domain Controller) which in turn displays a low washer fluid warning in the instrument cluster. The use of a ""non-approved"" washer fluid (silicone-based fluid) can cause the low fluid warning light to come on even when the reservoir is full. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates."

10151207

"During the QC1 the BMW Assist Test Call Fails.

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After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."

10151200

"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing.

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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""

10151199

Sporadic Failure of Different Audio Channels.

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Intermittently, different speakers may be inoperative during an entire drive cycle until the vehicle enters sleep mode and the vehicle is restarted. Shut-down of output circuit(s) from pressure variations caused by door shutting during diagnostic self-test. After unlocking the vehicle the Harman Kardon (HK) Amplifier goes into a speaker self-test mode. If a door is slammed during this self-test vibrating the speaker cone, the HK amplifier may interpret the changing resistance of the speaker as a circuit failure. The HK Amplifier will then go into protection mode and turn off the output transistor(s) for the particular speaker(s) until the next selftest which is performed after the next sleep cycle.

10151115

SUBJECT Audio System Speaker Testing.

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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

10151108

February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015.

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SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).

10151029

"?SUBJECT During the QC1 the BMW Assist Test Call Fails .

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After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."

10150057

?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.

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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

10149262

"INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

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PROGRAMMING AND CODING If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin."

10147039

INFORMATION ON THE OPERATION OF THE SMART OPENER.

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INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016

10147035

"HVAC BLOWER NOT WORKING.

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HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"

10147015

"DSC ""WHEEL SPEED SENSOR"" FAULT CODES AND MALFUNCTION INDICATOR LAMP- DIAGNOSTIC.

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1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel speed sensor - rear right - drive off recognition faulty. 2. Next ignition ON (after above codes stored). a) DME fault can occur:1F054D - drive, safety function: Drive power output reduced, DSC signals implausible and b) Malfunction Indicator Lamp (MIL) may light up. Faulty drive off recognition due to: a towing operation with a raised axle operation of the vehicle on the vehicle hoist operation of the vehicle on the roller test stand DSC diagnosis recognizes implausible wheel speeds, so no control is possible. DME fault is entered on safety grounds since the DSC fault still exists after a terminal change and may only be removed while driving."

10146964

"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016..

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If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""

10146848

SOS MALFUNCTION DISPLAYED.

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An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2 control module

10146844

"HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016.

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HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"

10146718

A/C Cooling: Intermittent Reduction of Air Flow What is new The date in repair procedure and warranty section has been...

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changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions: High outside ambient temperature High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: Air-conditioning system switched on Driving Experience switch NOT set to Eco Pro Slower fan speeds Temperature setting below 68F (20C) Trip duration at least 30 minutes Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.

10146547

?MISSING AUDIO NOTIFICATION WHEN STORING SEAT MEMORY .

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When saving seat memory settings (Memory 1 or Memory 2) with a vehicle without navigation, there is no audio tone confirmation. Software error in control unit of Seat Module 2.

10145339

AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front...

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Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.

10138410

IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...

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cycling the ignition.

10135039

REPLACE BATTERY CHECK CONTROL MESSAGE: In-stock, new vehicle instrument cluster displays the red CCM Replace Battery (ID...

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# 460).

Body & Paint

22 bulletins
10199295

GROANING FROM THE SIDE WINDOWS: There is a groaning noise present from the area where the side windows meet the convertible top while driving.

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Insufficient seal pressure against the side windows.

10198902

GROANING FROM THE SIDE WINDOWS: There is a groaning noise present from the area where the side windows meet the convertible top while driving.

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Insufficient seal pressure against the side windows.

10184578

PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due...

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to the inner door cavity window seal.

10174015

TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.

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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

10151318

SI B51 23 15 Body Equipment May 2016 Technical Service The Driver's Side Front/Rear Door Can No Longer Be Opened from...

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the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. A driver's-side door cannot be opened by the outside door handle. This concern can also affect the driver's side rear door on the F34 and F36. The Bowden cable has become detached.

10151315

Passenger Side Mirror Dimming Feature Operational Change.

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INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.

10150976

?SERVICE ACTION: CONVERTIBLE ROOF: TENSIONING STRAP REPLACEMENT Please perform the procedure outlined in this Service...

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Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

10150971

?EXTERIOR MIRROR: CREAKING NOISES.

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Accumulation of dust in the joint gap seal.

10147022

TAILGATE UNINTENTIONALLY OPENS.

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Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.

10146962

"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.

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Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""

10146832

PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED.

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Paint on B-pillar is scratched. Especially noticeable on dark colored paint. Door seal is rubbing against entry opening surfaces.

10146830

CREAKING NOISES FROM DOOR TRIM PANEL.

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Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.

10146747

SERVICE ACTION: CONVERTIBLE ROOF: TENSIONING STRAP REPLACEMENT.

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The tensioning strap that is fastened to the headliner could fail during convertible top operation. Convertible top could be damaged by tensioning strap failure (approx. 10% of vehicles). Tensioning strap can become jammed or trapped in convertible top mechanism leading to failure.

10146682

Washer Fluid Reservoir Rattles While Driving on Rough Roads.

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Rattling noises heard from vicinity of glove box. The windshield washer reservoir upper plastic locating guide tab has too much lateral play.

10146589

SERVICE ACTION: CONVERTIBLE ROOF: TENSIONING STRAP REPLACEMENT What's new: ? Procedure in attachment corrected .

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The tensioning strap that is fastened to the headliner could fail during convertible top operation. Convertible top could be damaged by tensioning strap failure (approx. 10% of vehicles). Tensioning strap can become jammed or trapped in convertible top mechanism leading to failure.

10146585

EXTERIOR MIRROR: CREAKING NOISES Whats new: Video link added This Service Information bulletin supersedes SI B51 44 16 dated January 2017.

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. Creaking noise coming from either or both exterior rearview mirrors when folding in. Video Link: tinyurl.com/z46agg9 Accumulation of dust in the joint gap seal.

10146545

?CREAKING NOISE ON SIDE OF CONVERTIBLE TOP NEAR CENTER/FRONT .

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While driving on uneven surface, creaking noises are heard from the area near the top of the window or from the top of the A-pillar. Friction between convertible seal and the windshield or side window.

10145333

RATTLE NOISE FROM DOOR WHEN CLOSING: A rattle or buzzing sound may be heard from either door when closing.

10142933

TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

10136727

EXTERIOR MIRROR: CREAKING NOISES: Creaking noise coming from either or both exterior rearview mirrors when folding in.

10136344

TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

10135037

CONVERTIBLE TOP HEADLINER IS WORN ABOVE REAR WINDOW: The convertible top headliner has holes worn through above the rear...

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window.

Lighting

17 bulletins
10215031

Shipping specific non-deployed vehicle safety devices to lighting resources, LLC

10215026

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks for

10215025

Shipping specific non-deployed vehicle safety devices to lighting resources, llc.

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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC

10184584

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...

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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

10161571

The tail light mounting brackets may be cracked or broken.

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During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10160350

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10160289

DELIVERY STOP: REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10160267

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10160220

DELIVERY STOP: REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10159138

DELIVERY STOP: REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10154858

WATER INSIDE REAR LIGHT ASSEMBLY.

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Water is inside rear light assembly. Water is drawn into the rear light assembly through ventilation openings.

10154856

DELIVERY STOP REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light assembly.

10153704

SEAT THIGH SUPPORT UPHOLSTERY IS PROTRUDING.

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The upholstery may dislodge slightly from the thigh support base over time from repeated compression due to normal use.

10151098

SI B36 01 15 February 2016 Wheel and Tires Technical Service This Service Information bulletin supersedes SI 36 01 15 dated October 2015.

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designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

10146900

?WATER INSIDE REAR LIGHT ASSEMBLY.

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Water is inside rear light assembly. Water is drawn into the rear light assembly through ventilation openings.

10136355

HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...

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headlight lenses that is visible from outside.

10136000

CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...

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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).

Brakes

15 bulletins
10244237

Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop.

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CAUSE Material-

10194298

Diagnosis of Compound Brake System Complaints in M Vehicles: 1.

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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

10178996

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...

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brakes applied, noticeable at low speeds. The vehicle must be moving.

10174009

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.

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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

10171414

SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can...

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loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.

10152667

RATTLE NOISE FROM LOWER A-PILLAR.

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A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.

10151369

Various Check Control Messages Caused by Shorted K-CAN This Service Information bulletin supersedes SI B61 03 15 dated April 2016.

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The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior:Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pill

10151265

Various Check Control Messages Caused by Shorted K-CAN.

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The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pillar trim

10149241

EDGE CORROSION IN THE INNER DOOR JAMB AREA.

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Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).

10149240

EDGE CORROSION IN THE INNER DOOR JAMB AREA.

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Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).

10146892

CBS BRAKE PAD CALCULATION AND CORRECTION.

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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.

10146763

VARIOUS CCM (CHECK CONTROL MESSAGES) CAUSED BY SHORTED K-CAN.

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The customer states that one or more of the following CCM are displayed: * 627 - Steering behavior: Drive moderately * 070 - Steering: Drive moderately * 765 - Rear-end collision restricted * 850 - Pedestrian warning restricted * 236 - Driving stabilization: Drive moderately * 299 - SOS call system failure * 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: * ACSM (Advanced Safety Crash Module) - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter * FEM (Front Electronics Module) - D91DE0 No message, receiver FEM, transmitter TMSL * FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter * ACSM - C9540C Message missing, receiver ACSM, transmitter FEM * TMSL (Front Light Electronics Left) - D95402 Message missing, receiver TMSL, transmitter FEM * KOMBI - E11454 No message, receiver KOMBI, transmitter REM * FEM - D91DE6 No message, receiver FEM, transmitter TMSL * TMSR (Front Light Electronics Right) - D99401 Message missing, receiver TMSR, transmitter FEM * TMSR - D99402 Message missing, receiver TMSR, transmitter FEM * FEM - 8041BA AHL system faulty * FEM - D916C3 No message, receiver FEM, transmitter TCB * ZBE (Controller) - E2D403 No message, receiver CON, transmitter FEM-ZGM * TRSVC (Control unit for rear view camera and Side View) - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM * TMSL - D95401 Message missing, receiver TMSR, transmitter FEM * HU-H (Headunit High) - S0397 MOST configuration was not stored * TCB (Telematics Control Box) - E1445F KCAN2 or KCAN4: Line fault/electrical fault * FEM - 8041B6 LWR faulty * REM (Rear Electronics Module) - E58468 Body CAN2; communication fault * TRSVC- CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM * Shorted K-CAN wiring under drive

10146758

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.

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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.

10146712

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.

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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.

10146550

?Various Check Control Messages Caused by Shorted K- CAN This Service Information bulletin supersedes SI B61 03 15 dated June 2016.

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. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN und

Other

12 bulletins
10214944

Please return all part(s) to your facing Regional Distribution Center (RDC).

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Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.

10205092

Rattling noises heard from vicinity of glove box.

10194305

Washer Fluid Reservoir Rattles While Driving on Rough Roads: Rattling noises heard from vicinity of glove box.

10170582

CONVERTIBLE TOP CREAKING NOISE: Creaking or groaning noise heard from the convertible top headliner.

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Convertible top headliner deflector contacting the multi-joint linkage.

10161579

TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.

10153640

FRONT PASSENGER SEAT SPORADIC MOVEMENT.

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Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.

10146658

"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...

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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

10146641

EXTERIOR BMW ROUNDEL EMBLEMS SEPARATE AND FALL OFF.

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The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem.

10145320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...

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inoperative.

10145298

MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...

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seat may restricted.

10138400

BASIC INSTRUMENT CLUSTER: DATE ERRONEOUSLY ADJUSTS BY ITSELF: The calendar date in the instrument cluster adjusts itself...

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forward approximately one to two days.

10136745

ConnectedDrive/BMW Assist System Diagnosis Information

Fuel System

8 bulletins
10212779

Component and Issue Specific Limited Emission Warranty Extension.

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This component-specific limited emission warranty extension applies to defects in materials or workmanship.

10186889

?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...

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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

10186227

?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...

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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

10165280

DIAGNOSING NOISE FROM THE REAR EXHAUST FLAP (B58) This Service Information Bulletin (Revision #1) replaces SI B18 01 18 dated February 2018.

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Warranty Labor Operations changed. There is a rattling noise from the rear exhaust flap during initial start-up. The rattle could last up to sixty seconds.

10151190

"Air Conditioning Refrigerant R1234yf Introduction.

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Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm

10146604

?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .

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INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog

10136336

DIAGNOSING NOISE FROM THE REAR EXHAUST FLAP (B58): There is a rattling noise from the rear exhaust flap during initial...

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start-up.

10135042

FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the...

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tank.

Steering

6 bulletins
10249018

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.

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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.

10203340

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...

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the steering wheel.

10200238

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning...

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the steering wheel.

10166230

THUMPING NOISE FROM FRONT AXLE WHILE STEERING: A "thumping" noise is heard from the front axle area during slow speed...

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steering.

10166229

Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.

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This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.

10145340

STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel...

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buttons

Pre-Delivery & Maintenance

6 bulletins
10235205

The 3G network in the US has been shut down.

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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

10161578

INFORMATION New information provided by this revision is preceded by this symbol.

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This Service Information bulletin replaces SI B84 02 14 dated September 2018.

10147042

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.

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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.

10147041

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.

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The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.

10146779

Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..

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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

10136717

SERVICE ACTION: CHECK COOLANT FREEZING PROTECTION LEVEL: The coolant freeze point protection may be too low (coolant...

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will freeze sooner than specified)

Transmission

5 bulletins
10165282

SERVICE ACTION: REWORK THE STEERING GEAR.

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Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. A Check Control Message (CCM) may be displayed.

10159122

STEERING GEAR MOVEMENT NOT SMOOTH.

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Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)

10153751

SERVICE ACTION: REWORK THE STEERING GEAR.

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Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.

10149254

"?STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY.

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? Sporadic or continuous malfunction of multifunction steering wheel buttons ? CC Message ""Cruise control without function"" displayed ? Sporadic or continuous malfunction of shift paddles Frictional corrosion on connector line (wiring harness) between switch cluster and steering wheel"

10136719

8HP50 TRANSMISSIONS GEAR SHIFTS FROM REVERSE TO NEUTRAL: After a cold start, when the transmission gear selector is...

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placed in R and driving resumes, intermittently transmission may shift to Neutral

HVAC & Climate

2 bulletins
10205068

Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...

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longer than 30 minutes.

10136357

HVAC BLOWER NOT WORKING: HVAC blower is not working.

Air Bags & Safety

2 bulletins
10163055

Due to an issue during supplier production the driver and/or passenger knee air bags could become damaged during...

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deployment.

10146794

SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.

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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

Hybrid & EV

2 bulletins
10146849

"SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL.

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Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."

10146610

"?SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL .

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Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."

Tires & Wheels

1 bulletin
10186206

BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our...

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customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.

Software & Calibration

1 bulletin
10151359

Thumping noises from the front section of the vehicle.

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Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)

Suspension

1 bulletin
10146537

?FRONT SUSPENSION RIDE HEIGHT HAS DROPPED .

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INFORMATION Please refer to the Electronic Parts Catalog (EPC), using the VIN to locate the part numbers. WARRANTY INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.