2019 BMW M2 TSBs
38 Technical Service Bulletins across 12 categories
Categories
Brakes
8 bulletinsFunctional noises (squealing/honking) when braking shortly before the vehicle comes to a stop.
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CAUSE Material-
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operation when...
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braking from low speed.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operationwhen...
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braking from low speed.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can...
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loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
Infotainment
6 bulletinsAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote...
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control/display key is inside the vehicle.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
Engine
6 bulletinsCCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the...
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noise does not disappear despite the attempts to regenerate the brake a repair is required.
"Engine Malfunction loss of power" Check Control message (ID 29) appears when decelerating to a stop in transmission mode "D3".
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Normal vehicle operation may be resumed after restarting the engine.
Electrical
4 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...
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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...
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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
Steering
4 bulletinsAt low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.
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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking...
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type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed.
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...
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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
Body & Paint
2 bulletinsThe paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
Pre-Delivery & Maintenance
2 bulletinsThe 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
Other
2 bulletinsTICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle, when cornering, maneuvering, parking or pulling away from a parking space.
CONNECTING ROD BEARING: BMW AG has issued a Delivery Stop (effective November 20, 2020) on a small number of Model Year...
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2020-2021 BMW vehicles that were produced between May 15, 2019 and October 23, 2020.
Fuel System
1 bulletinComponent and Issue Specific Limited Emission Warranty Extension.
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This component-specific limited emission warranty extension applies to defects in materials or workmanship.
HVAC & Climate
1 bulletinCustomer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...
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longer than 30 minutes.
Tires & Wheels
1 bulletinBMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our...
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customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.
Lighting
1 bulletinLow Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.