2019 BMW I8 TSBs

15 years / 150,000 miles as determined from the original first in-service / delivery date.

15 years / 150,000 miles as determined from the original first in-service / delivery date.

not charge the vehicle.

// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.

Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.

A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.

An activated lock would prevent the manual deletion of permanent fault codes. The DME fault memory lock has not been set.

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.

Lock cylinder difficult to turn when unlocking with mechanical key. CAUSE Door lock actuator

The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and one or both of the fault codes below are stored in the Automatic Climate Control (IHKA). 801375 - Electric auxiliary heater (high voltage) is stored: Temporary fault detected after software reset CAUSE: IHKA software or Electric Heater (EH).

Parts Managers, Service Managers, Shop Foremen, Service Technicians Message Text: BMW AG has issued a Delivery Stop for I12 (i8) with a potential of the front passenger-side air bag not installed properly. At this time, a repair solution is being developed. You will be update when information becomes available. There are a total of three (3) vehicles affected. The vehicles in center inventory will be stopped today under ""vehicle comments"" in the key reader with the message: ""A Delivery Stop has been issued for this vehicle. Dealers must ensure that all Campaigns are completed before retail delivery to the customer. Situation - Passenger-Side Air Bag. Please be reminded that it is a violation of Federal law for you to sell, lease or deliver any vehicle covered by this notification until the delivery stop repair has been performed. This means that centers may not legally deliver new motor vehicles to a consumer until it is fixed or use/sell replacement equipment/parts subject to a delivery stop. Note also that substantial civil penalties apply to violations of this law. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a delivery stop until the repair is completed."

A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message ""Battery of remote key empty (ID:00067)"" displayed Fault memory entry ""BDC 804415- ID Transmitter: Battery under-voltage"" stored Remote key battery has been drained, possibly by elevated standby current (faulty capacitor). "

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

* On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed. * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!

July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

One or both doors will not open or close (latch/unlatch). Low voltage supply of the vehicle 12 V battery or the key fob battery may cause the door lock actuator to become temporarily electrically faulted.

When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.

Customer probably has a CCM stating ""Battery is not charged"" (CCM-ID: 213) is displayed. Customer may report a variety of other issues: Erratic KOMBI behavior Malfunction of any device powered by 12V electrical Vehicle not starting, or reduced 12V power while driving Vehicles from production date 10/1/2015 with the following software levels: I01: 15-11-501 up to and including 16-07-500 I12: 15-11-501 up to and including 16-03-503 CAUSE EME Software"

Programming, (e.g. following replacement), can cause EME fault code ""222C02 - Electronic immobilizer protection against tampering: expected response implausible"" to be stored. After clearing, the fault comes back during a test drive. Improper EME software"

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.

There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.

Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

When opening the rear glass window to access the luggage compartment the lid will release but will not open high enough to grasp the window completely by hand. The lock pin is contaminated.

A cracking noise can be heard from the roof area while driving over rough roads. The noise can only be heard when the top is fully closed. Interference between the convertible top hinge and adjustment stop screw.

A cracking noise can be heard from the roof area while driving over rough roads. The noise can only be heard when the top is fully closed. Interference between the convertible top hinge and adjustment stop screw.

A groaning or creaking noise may be heard when getting into and out of the vehicle. This can occur if the driver or passenger leans on the sill trim for support. The pressure exerted on the sill trim can result in a groaning noise at the contact points between the vehicle body and the ribs on the sill trim.

A rattle may be heard from the driver's side or passenger's side door lock striker, or the door lock striker may show evidence of improper contact. The paint on the striker may be worn off. Improper adjustment of the door lock striker.

The rear section of the inner door weather strip may be separating at the bonded seam. Insufficient bonding at the inner door weather strip seam.

With the front window(s) lowered.

A rattling noise is heard coming from the lower front door area while driving or closing the door. CAUSE The lower power window regulator mounting screws have loosened over time.

The knurled bolts on the convertible top locking base plates may not have been installed correctly on the cowl panel. The knurled bolts may not have been pressed completely into the base plate.

There is a groaning noise coming from the interior door grab handle when opening or closing the door. Improper torque of the interior grab handle screws.

There is a groaning noise from the A pillar area when opening or closing the doors. CAUSE The A pillar seal is sticking to the door in the area shown below. Condition the A pillar seals on both sides of the vehicle.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

During programming several aborts can occur in the head unit NBT EVO (HU-H2).

The top up coolant message is displayed in the central display (CC message ID 166).

INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!

There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster.

illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

supersedes SI B61 23 15 dated April 2016.

supersedes SI B61 23 15 dated April 2016.

Replace EME.

brakes applied, noticeable at low speeds. The vehicle must be moving.

Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

INFORMATION These faults do NOT indicate brake system malfunction, or cause Check Control message display. Do not replace any parts! Perform a 12V battery reset and clear the fault memory. In case one of the plausibility faults returns after a short test drive, diagnose it using the corresponding ISTA test plan for the wheel speed sensor faults.

Under certain vehicle operating conditions, the brake calipers' outer pads (without wear sensor) will wear faster than the inner pads (with wear sensor). This is a normal brake pad wear characteristic that is inherent to the design of this vehicle. CAUSE Certain driving styles can result with a more frequent fluctuation between the use of the vehicle's service brake and its regenerative braking feature, this type of braking characteristic increases the use and consequently the wear of the outer brake pads.

Intermittently the vehicle has no heater output.

Intermittently the vehicle has no heater output.

Air quantity from vents does not chance with blower speed.

when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.

Rear axle stiffening plate.

The steering column stalk switch for the turn signal sticks when actuating ""headlight flasher"" mode. Interference fit between stalk switch and upper steering column shroud."

whirring noises heard from behind the front seats when loud music is playing. It is heard coming from between the two subwoofers, behind the rear cupholder.

programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).

When the vehicle interior heats up beyond approx. 90 degrees Farenheit.

No pertinent electric drivetrain fault codes to assist with diagnosis. "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable. MSA deactivation. 12 Volt battery failure. Intelligent Battery Sensor (IBS) failure.

* Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * MSA deactivation * 12 volt battery failure * Intelligent Battery Sensor (IBS) failure.

18 dated November 2018.

The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.

The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

Vehicles delivered with wheel rim style 470 (shown) have directional wheels specifically for the left and right side of the vehicle. An incorrect heat treatment has been applied to batches of the right rear rim and may have a crack in the spoke of the wheel rim. Visual or audible perceptions may be noted by the customer. Error in the manufacturing process of the right rear wheel rim.

This Service Information bulletin replaces SI B84 02 14 dated September 2018.