2017 Bmw I3 TSBs

been extended to 15 years / 150,000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that apply to the BMW New Vehicle Limited Warranty. Vehicles that are registered in California or a State that has fully adopted the State of California PZEV(SULEV) / TZEV emission regulations (As applicable, State of registration, model, and model year dependent), the emission-relevant coverage for this component is 15 years / 150,000 miles.

This would lead to loss of coolant from the engine.

The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initialization fault.

small number of Model Year 2021 BMW i3 vehicles that were produced between March 1, 2021 and April 26, 2021. The vehicle cannot be charged on Level 1 because the Occasional Use Charging Cable (Standard OUC/Level 1/Mode 2), may have not been included.

Engine) warning light on, performing a Vehicle Test.

not charge the vehicle.

the range extender (REx) engine will run rough for about 1 to 2 seconds during cold start.

// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.

Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.

A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS). Possible fault codes: Fault code Text D356A5 message fault (display of the check control driving dynamics 02 D: Disp_CC_DRDY_02) Timeout D359BF message fault (actual steering torque of the driver actuator ID: AVL_STMOM_DV_ACT) Timeout D356B6 message fault (display of the check control driving dynamics 02 ID: DISP_CC_DRDY_02) - Alive 480AB8 internal status management of the complete monitoring range CDA451 FlexRay message (actual steering torque of the driver actuator 49.0.2): missing CDA452 FlexRay message (actual force of the rack 49.0.2): missing D35B26 message fault (actual position of the EPS ID: AVL_PO_EPS) - Timeout D355C4 message fault (status of the electrical steering front axle ID: ST_EST) - Timeout 48083B Peripheral/functional error on the engine control unit interface Actual steering angle of the front axle; signal temporarily invalid D35COC message fault (actual force of the rack ID: AVL_FORC_GRD) - Timeout. Electric Power Steering (EPS).

The power windows won't operate in any direction. CAUSE Possible faulty window motor.

A knocking noise is heard when entering drive readiness or after driving a short distance with the air conditioning activated. This only affects vehicles with a heat pump (option code 4T9). Note: The noise can only be reproduced once after a restart, then the vehicle must sit for some time before the noise can be heard again. Air Conditioning (A/C) receiver/dryer located near the RF wheel well area.

A sudden loss of traction while accelerating sharply may damage the engine mounts.

I12 & F30 PHEV - The heat is not functioning during electric driving and/or the heat output is reduced or fluctuating when driving with the combustion engine. I01 - The heat is not functioning at all. The issue can occur sporadically for all vehicles and will not have any associated fault codes. IHKA software with I-Level: I01, I12I001-15-11-504 F30 PHEV F020-15-11-505

Technical Service his Service Information bulletin supersedes SI B22 01 15 dated February 2016. A sudden loss of traction while accelerating sharply may damage the engine mounts.

The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and one or both of the fault codes below are stored in the Automatic Climate Control (IHKA). 801375 - Electric auxiliary heater (high voltage) is stored: Temporary fault detected after software reset CAUSE: IHKA software or Electric Heater (EH).

There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.

These vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. The sunroof may not be properly sealed, so that leaks could possibly develop. Affected vehicles have been identified and will display under ""vehicle comments"" in DCS Warranty or ISPA Light. We will provide you with more information regarding the repair process and parts availability as soon as possible. See attached Service Information Bulletin B54 01 16 for more details. Please be reminded that it is a violation of Federal law for you to sell, lease or deliver any vehicle covered by this notification until the delivery stop repair has been performed. This means that centers may not legally deliver new motor vehicles to a consumer until it is fixed or use/sell replacement equipment/parts subject to a delivery stop. Note also that substantial civil penalties apply to violations of this law. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a delivery stop until the repair is completed."

designates changes to this revision SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. As a result, the electric drivetrain moves excessively in the chassis. A banging noise can be heard from the rear of the vehicle during load reversals. In addition, the vehicle may experience a Drivetrain Malfunction CCM or other electrical drivetrain failures. NOTE: If this failure is present, the vehicle should not be driven, as additional consequential damage could result. CAUSE The motor mount or motor mount support is damaged due to excessive shock to the driveline, such as a sudden loss of traction or underbody impact, during acceleration.

SUBJECT Service Engine Soon (MIL): EME FC CF948C. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster (Kombi). This does not affect drivability, and no symptoms are apparent to the customer. CAUSE Electrical Machine Electronics (EME) software.

A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

This Service Information bulletin supersedes SI 36 04 14 dated September 2014. SUBJECT: Rolling Tire Noise . INFORMATION: You will find that driving an i3 is very similar to driving the conventional cars and trucks you're used to drive, but turn the "Readiness" ON and you'll immediately notice the silence from the powertrain. Once you'll pull away, you'll notice how quiet the vehicle is. When directly compared to cars with internal combustion engines, ambient conditions such as wind, rain, rolling noises, and possible stone impacts to the under body or axle parts may seem louder. These louder ambient and rolling noises are inherent in the design of the vehicle and are part of normal driving operation. The emitted sound from the tires is a normal characteristic, inherent in the side tread profile and is not a defect of material or workmanship. In the efforts to lessen this characteristic, a new side tread profile has been implemented into the tire design. These newly designed tires are identified from DOT 2314 onwards."

Replace oxygen sensor before catalytic converter and injectors.

Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message ""Battery of remote key empty (ID:00067)"" displayed Fault memory entry ""BDC 804415- ID Transmitter: Battery under-voltage"" stored Remote key battery has been drained, possibly by elevated standby current (faulty capacitor). "

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

* On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed. * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!

Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"

The power assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS). Possible fault codes: D356A5 - message fault (display of the check control driving dynamics 02, D: Disp_CC_DRDY_02) -Timeout D359BF - message fault (actual steering torque of the driver actuator, ID: AVL_STMOM_DV_ACT) -Timeout D356B6 - message fault (display of the check control driving dynamics 02, ID: DISP_CC_DRDY_02) - Alive 480AB8 - internal status management of the complete monitoring range CDA451- FlexRay, message (actual steering torque of the driver actuator, 49.0.2): missing CDA452- FlexRay, message (actual force of the rack, 49.0.2): missing D35B26 - message fault (actual position of the EPS, ID: AVL_PO_EPS) - Timeout D355C4- message fault (status of the electrical steering front axle, ID: ST_EST) - Timeout 48083B- Peripheral/functional error on the engine control unit interface Actual steering angle of the front axle; signal temporarily invalid D35COC- message fault (actual force of the rack, ID: AVL_FORC_GRD) - Timeout. Electric Power Steering (EPS)

Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.

A sudden loss of traction while accelerating sharply may damage the engine mounts.

The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and one or both of the fault codes below are stored in the Automatic Climate Control (IHKA). 801375 - Electric auxiliary heater (high voltage): Temporary fault detected after software reset. CAUSE IHKA software or Electric Heater (EH).

To start W20 engine with ISTA tester, select: 1. Service Function 2. Range extender digital engine electronics 3. Range extender service start. Alternatively, a manual starting procedure can be used with the following steps: Note: The combustion engine can be started if the SOC of the HV Battery is less than 75%. 1. Open tailgate 2. Switch ignition (Drive Readiness) and select ""Park"" gear position 3. Within 60 seconds, press and hold down the accelerator pedal 4. Within 20 seconds, press the brake pedal three times and hold down 5. While continuing to the depress the brake pedal, release the accelerator pedal and press Start-Stop button 6. Press Start-Stop button to shut down the engine WARRANTY INFORMATION Not applicable."

Malfunction Indicator Lamp (MIL) is illuminated. Erroneous fault 21F0D0 ""High-voltage battery, cooling system: Refrigerant shutoff valve jammed closed"" is stored in battery management electronics (SME). Possible faulty cooling valve"

The Service Engine Soon light is on. Check Control Message (CCM): ""DRIVETRAIN: only electric drive possible, limited driving range, continued driving possible, consult nearest service center"" is displayed. Leaking coolant expansion tank."

The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and one or both of the fault codes below are stored in the Automatic Climate Control (IHKA). 801375 - Electric auxiliary heater (high voltage): Temporary fault detected after software reset CAUSE Part numberDescriptionQuantity64 21 9 363 105Flow heater electric1Bulk MaterialsPart numberDescriptionQuantityIHKA software or Electric Heater (EH).

The malfunction indictor lamp (MIL) illuminates at start-up or during trip. Heating function is usually working properly. Fault code 8013A3 "" Electric auxiliary heater (high voltage): OBD temperature sensor, coolant below operating range"" is stored in the fault memory of the IHKA control unit. IHKA control unit software."

Malfunction indicator light illuminated. Fuel-air mixture error codes in the range extender digital motor electronics (RDME). Possible hardware defect of: The oxygen sensor before catalytic converter.

July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Communication between the HV Battery Control Module (SME) and the HV Electrical Machine Electronics (EME) may be disrupted. The Check Engine Light may not be illuminated when the OBD related fault is stored in the SME module. SME diagnostic software error.

Communication between the HV Battery Control Module (SME) and the HV Electrical Machine Electronics (EME) may be disrupted. The Check Engine Light may not be illuminated when the ODB related fault is stored in the SME module. SME diagnostic software error.

After charging the vehicle at a Direct Current (also referred to as DC, Level 3, or DCFC) charging station, one or both of the following Check Control messages (CCM) are displayed: "Starter! Do not stop engine." (CCM ID: 22) "Malfunction Indicator Lamp" (CCM ID: 34) Charging interface module (LIM) Software Possible fault in convenience charging electronics (KLE) Possible problem with charging station used"

system goes black or resets.

Fault Code 805526 is stored in the LIM as well

warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.

warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service/first delivery date.

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. - High voltage system shutdown in vehicles without REx. - Excessively high range displayed in instrument cluster.

A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air condition compressor: pressure short to ground / open circuit 80112A - Heat Pump pressure-temperature sensor 2 after air condition compressor: temperature - short to ground A short circuit at the temperature sensor due to aluminum particles in the high-pressure line.

via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. The high-voltage charging cable cannot be unlocked and disconnected.

illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.

The internal sealing of the fuel tank pressure-temperature sensor may fail.

Customer probably has a CCM stating ""Battery is not charged"" (CCM-ID: 213) is displayed. Customer may report a variety of other issues: Erratic KOMBI behavior Malfunction of any device powered by 12V electrical Vehicle not starting, or reduced 12V power while driving Vehicles from production date 10/1/2015 with the following software levels: I01: 15-11-501 up to and including 16-07-500 I12: 15-11-501 up to and including 16-03-503 CAUSE EME Software"

Programming, (e.g. following replacement), can cause EME fault code ""222C02 - Electronic immobilizer protection against tampering: expected response implausible"" to be stored. After clearing, the fault comes back during a test drive. Improper EME software"

While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""

The charging cable does not release from the charging socket after charging. High voltage charging socket housing tolerance prevents the lock actuator pin from mechanically disengaging from the charging cable.

One of the following situations can occur: The vehicle cannot be charged via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. The high-voltage charging cable cannot be unlocked and disconnected. One of the following faults codes is also stored in the Charging Interface Module (LIM): 805532 ""High-voltage charging socket: Lock on the charging plug, status implausible"" 805503 ""High-voltage charging socket: Charging plug lock, line disconnection"" CAUSE The emergency-operation tensioning strap is jammed. The actuator drive for the charging socket is not working."

CCM message ""Drive: Check as soon as possible"" (CCM-ID 49) is displayed during or after charging session with battery heating (preconditioning) active. Fault code ""21F0D2 - High voltage connector: Main switch: stuck negative switch contactor"" stored erroneously due to HV battery heating deactivation too late in the charging process. NOTE: The following consequential faults may be stored as well, but can be ignored until the release of ISTA/P 3.59.0: 21F153 - High voltage connector: safety concept, Level 2: Switch off detected 21F2A9 - SME: Safety Concept, Level 2: Timeout request for protective opening via ACAN SME software"

On the affected i3 vehicles (with software integration levels 15-11-501 through 15-11-504), the Drive Readiness can no longer be established after attempting to charge the HV battery. In such a case, EME no longer communicates with ISTA. In some cases, various calibration values are lost (e.g. resolver angle). CAUSE Vehicle was charged before Transport Mode removal. This may cause: Irreparable damage to the EME. Taught-in values to be set to default values, requiring repetition of teach-in process.

For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.

The internal sealing of the fuel tank pressure-temperature sensor may fail. As a result, the sensor may read an incorrect value and set a fault code for the fuel tank evaporation system. This may lead to the Malfunction Indicator Lamp (MIL) being illuminated.

The airbag control unit (ACSM4) contains the following fault(s): ? 930904 - Drivers airbag interval stage 1, resistance too high ? 93090A - Drivers airbag interval stage 2, resistance too high Tension caused by harness cable tie on short jumper harness located between steering column slip ring and driver's airbag creates excess resistance.

A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.

The airbag warning lamp in the instrument cluster lights up while the vehicle is in motion. The airbag control unit (ACSM4) contains the following fault(s): 930904 - Drivers airbag interval stage 1, resistance too high 93090A - Drivers airbag interval stage 2, resistance too high Tension caused by harness cable tie on short jumper harness located between steering column slip ring and driver's airbag creates excess resistance.

INFORMATION Do not replace any parts for this complaint. The return behavior is inherent in the design of the EPS. Attention: An EPS ""break in"" period of approximately 2000 miles is required. Once this phase is completed, the level of friction is significantly reduced and no longer affects the return to center. Please use this information to educate the customer on the ""break in"" period of the EPS. If the customer complaint is still there after the ""break in"" period, program the vehicle with ISTA/P 3.59.0 or higher Target integration level: S15A-16-07-501 For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming. Always connect a BMW approved battery charger/power supply (SI B04 23 10). WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. Defect Code: 32 13 02 "

INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016

The airbag warning lamp in the instrument cluster lights up while the vehicle is in motion. The airbag control unit (ACSM4) contains the following fault(s): 930904 - Drivers airbag interval stage 1, resistance too high 93090A - Drivers airbag interval stage 2, resistance too high Tension caused by harness cable tie on short jumper harness located between steering column slip ring and driver's airbag creates excess resistance.

Affects certain VINs (not all) produced between July 31, 2013 and July 18, 2016. Please check the key reader or the Warranty Vehicle Inquiry screen in DCSnet. The range calculation incorporated in the SME software.

The vehicle may exhibit any of the following at very low State of Charge (SOC) - less than 8%: Power loss while running range extender (REx). Inconsistent performance of the Rex. High voltage system shutdown in vehicles without REx. Excessively high range displayed in instrument cluster. The following fault codes may be stored in the battery management electronics (SME): 21F13D - High-voltage battery, switch contactors: Switch-off after a fault 21F241 - High-voltage battery, cell supervision circuit 1: Undervoltage (at least one cell) 21F242 - High-voltage battery, cell supervision circuit 2: Undervoltage (at least one cell) 21F243 - High-voltage battery, cell supervision circuit 3: Undervoltage (at least one cell) 21F244 - High-voltage battery, cell supervision circuit 4: Undervoltage (at least one cell) 21F245 - High-voltage battery, cell supervision circuit 5: Undervoltage (at least one cell) 21F246 - High-voltage battery, cell supervision circuit 6: Undervoltage (at least one cell) 21F247 - High-voltage battery, cell supervision circuit 7: Undervoltage (at least one cell) 21F248 - High-voltage battery, cell supervision circuit 8: Undervoltage (at least one cell) Ineffective SME software.

Customer notices a gray haze (shown below) on the instrument cluster face after: Instrument cluster was cleaned with a microfiber cloth. A film is removed from instrument cluster face after repair. Excessive electrostatic charging of the instrument cluster caused by faulty grounding inside the cluster between the circuit board and the display.

There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.

writing new adaptation value This Service Information bulletin supersedes SI B61 21 16 dated September 2016. . The actual range can be inaccurate in relation to the state of charge of the high-voltage battery. Affects certain VINs (not all) produced between July 31, 2013 and July 18, 2016. Please check the key reader or the Warranty Vehicle Inquiry screen in DCSnet. The range calculation incorporated in the SME software.

This Service Information bulletin supersedes SI B61 20 16 dated January 2017. . The vehicle may exhibit any of the following at very low State of Charge (SOC) - less than 8%: Power loss or high voltage system shutdown while running range extender (REx). Inconsistent performance of the REx. High voltage system shutdown in vehicles without REx. Excessively high range displayed in instrument cluster. The following fault codes may be stored in the battery management electronics (SME): 21F13D - High-voltage battery, switch contactors: Switch-off after a fault 21F241 - High-voltage battery, cell supervision circuit 1: Undervoltage (at least one cell) 21F242 - High-voltage battery, cell supervision circuit 2: Undervoltage (at least one cell) 21F243 - High-voltage battery, cell supervision circuit 3: Undervoltage (at least one cell) 21F244 - High-voltage battery, cell supervision circuit 4: Undervoltage (at least one cell) 21F245 - High-voltage battery, cell supervision circuit 5: Undervoltage (at least one cell) 21F246 - High-voltage battery, cell supervision circuit 6: Undervoltage (at least one cell) 21F247 - High-voltage battery, cell supervision circuit 7: Undervoltage (at least one cell) 21F248 - High-voltage battery, cell supervision circuit 8: Undervoltage (at least one cell) 22283B - High-voltage power management: Switch-off of the high-voltage system to protect against discharge of the high-voltage battery If you encounter a vehicle that exhibits the same customer complaints but does not have any of the SME fault codes listed above, please proceed to step 2 of the procedure below. Ineffective SME Software.

vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicles Fuel Tank Pressure Sensor to:

two-year life-span.

cycling the ignition.

of the high-voltage battery.

less than 8%:

The indicator light on the charging socket lights up white and does not change colors. The high-voltage charging cable cannot be unlocked and disconnected.

function: settings not calibrated" is stored in the Electrical Machine Electronics (EME), and/or "Low Cost Charging" is not functional after programming of vehicle.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

the tailgate is open even though it is mechanically closed. Faulty tailgate lock or incorrect adjustment.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

During programming several aborts can occur in the head unit NBT EVO (HU-H2).

During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.

During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.

There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC"

Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).

While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

data after programming.

NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."

The following Check Control message (CCM) was displayed to the customer: "Drive. Check as soon as possible" (CCM ID: 49) Erroneous fault or hardware defect in the safety box (S-Box)."

The following Check Control message (CCM) was displayed to the customer: ""Drive. Check as soon as possible"" (CCM ID: 49) Erroneous fault or hardware defect in the safety box (S-Box)."

Central Information Display (CID), upon connecting to the vehicle:

HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.

irritating to the customer; or it is not possible to locate certain addresses, for instance:

High 2 (NBT EVO) when:

irritating to the customer; or it is not possible to locate certain addresses, for instance:

Samsung S6 and the S6 Edge.

performing ISTA4 programming, there is no audio playback.

High 2 (NBT EVO) when:

Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

implausible outside temperature reading.

Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).

'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.

Incorrect bonding during production.

Incorrect bonding during production.

Incorrect bonding during production.

Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

The rear window may be improperly bonded in the area shown above (red arrow), which could allow water to enter the luggage compartment. During production, a small section of the adhesive for the rear window may have been fully bonded.

Interference between the side window glass and the B-Pillar seal.

One or both front outer door handles are loose. Improper tightening torque during vehicle production.

One or both front outer door handles are loose. Improper tightening torque during vehicle production.

A rattle noise may be heard from the sunroof area with ambient temperatures above 80F with the sunroof glass in the vented position.

A Delivery Stop has been issued on i3 BEV vehicles produced from December 09, 2015 to January 22, 2016. Vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. The sunroof may not be properly sealed, so that leaks could possibly develop. This bulletin will be updated with repair instructions and warranty information when it becomes available. AFFECTED VEHICLES Affected vehicles can be identified with a ""open campaign"" in DCS Warranty Vehicle Inquiry or ISPA Light. ""A delivery stop has been issued for this vehicle. Dealers must ensure that all Campaigns are completed before retail delivery to the customer. See Service Information Bulletin B54 01 16 for repair instructions."""

Possible Leak.

INFORMATION Wood trim and leather upholstery have inherent variations in color and texture, dependent upon being properly cleaned and maintained. These items may lighten or darken due to age or exposure to sunlight; this is not a defect in materials or workmanship.

Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.

Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""

INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.

This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC

illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

supersedes SI B61 23 15 dated April 2016.

supersedes SI B61 23 15 dated April 2016.

designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

Replace EME.

headlight lenses that is visible from outside.

by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).

Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.

The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode."

along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

inoperative.

test plans will be linked.

Steering control is never lost when the reduction of assistance occurs.

Steering control is never lost when the reduction of assistance occurs.

The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs. The fault may self-correct for no obvious reason or be eliminated with a terminal change/key cycle. There is no Check Control (CC) message when the issue occurs. Unfavorable software in the Electric Power Steering (EPS).

The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.

When the steering wheel is moved, it rubs/brushes against the steering column trim. CAUSE Rear steering wheel trim.

There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.

https://tinyurl.com/y9kwrucl ) from the front axle under the following steering conditions:

Charging Socket Emergency release (2). Possible reasons for damage to the emergency release tensioning strap are: Excessive force was required to operate the emergency release Improper routing of tensioning strap.

18 dated November 2018.

Diagnosing DC charging complaints requires a precise problem description from the customer, as well as thorough vehicle-side work to find a reliable root cause. Because of the sporadic nature of majority of DC charging issues, the customer's input is invaluable to finding the correct solution.

After removing transport mode certain fault codes may be store erroneously. These include 21E633, 222805, and 222834. Erroneous fault entry from KLE and EME during transport mode."

The tensioning strap of the emergency charging socket release (2) has been damaged. Possible reasons for damage to the emergency release tensioning strap are: Excessive force was required to operate the emergency release Improper routing of tensioning strap Component failure

Diagnostic instructions indicate to reprogram EME.

Intermittently the vehicle has no heater output.

Intermittently the vehicle has no heater output.

Air quantity from vents does not chance with blower speed.

stationary climate control ventilation function does not switch on when the departure time is set between 0:00 and 0:30 time range (With the vehicle time setting set to 24 hour).

code "801252 - Electric A/C compressor: Internal fault detected".

Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date.

programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).

Metallic noise from rear of vehicle equipped with a range extender. Improperly installed decoupling element allows contact with the heat shield. This may have been the result of a missing or obscured blue mark on the rear silencer support which is meant to indicate how far to push the decoupling element onto the support. This issue is not present from the factory, and is only introduced after previous repairs.

Air conditioning (A/C) failure with IHKA fault code ""801252 - Electric A/C compressor: Internal fault detected"". IHKA software fault in the versions detailed in the following table: ModelISTA/P versionIntegration levelF153.57.3F025-15-11-505F303.57.2F020-15-11-504I01, I123.57.0I001-15-11-501"

INFORMATION Aftersales customer service representatives need to be aware of the following changes that occur to features and functions of the i01 (i3) after reprogramming and encoding by ISTA/P 3.59.2 to integration level 16-07-503. An additional option, in the detail view of the Points of Interest (POI), to display valid charging stations for charging a BMW i vehicle. This list is automatically compiled through BMW i drivers successfully charging their vehicle. This list may now be filtered to include only the 20 charging locations with the most charging outlets in the area. Without the filter, the system will still display up to 5000 charging stations in a 300km (186 m) radius. Vehicles with 5AR Traffic Jam Assistant or 5AT Driving Assistant Plus produced before 07/2014 - Traffic Jam Assistant is now operational up to 60km/h (37 mph). Its operation was previously only available up to 40 km/h (25 mph). The range display has been optimized when the navigation system is activated. Previously, when the navigation system was activated, the range would be reduced because of a difference in the algorithms used by the navigation system and the instrument cluster for range calculation. They have been optimized and the effect on the range display has been minimized. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/37...12/6/2016

brakes applied, noticeable at low speeds. The vehicle must be moving.

Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

Drive with caution to nearest authorized BMW Service workshop lights up. (Check Control message ID24) The fault usually only occurs at very low temperatures and in rainy regions. CAUSE Moisture in the connector of the electric vacuum pump.

In the event that the EME detects this condition it will shut down high-voltage electrical power. A shut down of high-voltage electrical power would result in a loss of propulsion increasing the risk of a crash. However the 12-volt electrical power remains functional to support power steering and braking.

The Drivetrain Malfunction check control message (CCM 794) is displayed, either while driving or when starting up. The following faults are stored in the vehicle: EME: 22280F and/or 222814 SME: 21F0E3 and/or 21F0E4 When the CCM is present, there are no apparent drivability concerns. After allowing the vehicle to rest and then restart, the CCM typically does not reappear. After allowing the vehicle to rest and then restart, the CCM typically does not reappear. CAUSE The cause of an isolation fault is generally a resistance between HV+ or HV- and the shield/chassis ground, which is below a predetermined threshold. The following procedure addresses these faults when caused by a defect in the cable between the HV battery and the EME, as well as when excess moisture is present inside the REx eMachine. This moisture condenses and triggers the above-mentioned faults after a long REx runtime followed by rapid cooling.

Vehicle is not able to be put in a driving readiness state. Possible power reduction with ""Drivetrain Malfunction"" message while driving. Fault code (FC) ""21F284 -:""High-voltage battery unit, cell supervision circuit: Safety circuit activated"" is entered in the fault memory (FM) of the battery management electronics (SME) A fault in one or more of the following components: cell supervision circuit (CSC) CSC wiring harness cell module temperature sensor 12 volt connector of cell module"

electronics) cannot be processed correctly because of a data transmission error in the EME (electrical machine electronics).

electronics) cannot be processed correctly because of a data transmission error in the EME (electrical machine electronics).

This Service Information bulletin replaces SI B84 02 14 dated September 2018.

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.

The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.

The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.

The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.