2017 BMW F 800 R TSBs
269 Technical Service Bulletins across 16 categories
Categories
Engine
54 bulletinsBMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
Check Control message (CCM) displays "Vehicle key missing" after engine start.
Information updated about engine oil filter cap drain plug.
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When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...
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and alternator.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
One of the following situations can occur when connecting to BN2000 motorcycles: 1.
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The installed control units cannot be found when reading out with ISTA. 2. Control units initially communicate after connecting to the vehicle, but communication later stops.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when...
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placing the key against the steering column.
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
The clutch plates do not tolerate frequent and prolonged operation at the clutch friction zone, causing a shorter...
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service life in motorcycles that see intensive use
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
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to remove or breaks apart in the oil filter housing.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
REMOTE-CONTROL PARKING FAILS AFTER ENGINE START: When trying to park the vehicle using remote-control parking, the...
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function fails after engine start.
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...
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position.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column.
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will...
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not charge the vehicle.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Aluminum corrosion in the charge air intercoolers, or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
COOLANT LEVEL CHECK AND TOP-OFF AT SECOND OIL SERVICE: A new, additional coolant level check task is now linked to the...
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second engine oil service (Service Counter 2 only). The scope of maintenance work will display in ISPA Next that applies to the high-temperature circuit. This new coolant check only pertains to the above listed models with gasoline engines. During the normal operation of the vehicle, there is a certain amount of coolant absorption by the various components/gaskets/seals contained within the coolant systems. Over time, the coolant absorption can cause the coolant level to fall below the maximum fill level in the reservoir. In some cases, the level may even fall low enough to cause the high-temperature circuit low coolant level warning light to illuminate, along with displaying the corresponding Check Control message.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light...
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DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration (1). Aluminum corrosion in the charge air intercoolers or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.
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The vehicle will run rough or hesitate when accelerating from a stationary position.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019.
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Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
B57 DIESEL ENGINE - CHECK CONTROL MESSAGE OIL LEVEL TOO HIGH.
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Check Control Message (CCM) "Engine oil level too high" is displayed. Fuel dilution into the engine oil due to the diesel particulate filter (DPF) regeneration strategy.
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration.
NITROGEN OXIDE SENSOR FAULTS.
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The Service Engine Soon (MIL) is illuminated and one or more of the following fault codes are stored in the DDE.
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING.
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In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME.
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The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
DIESEL ENGINE REDUCED POWER OUTPUT This Service Information bulletin replaces SI B16 10 18 dated November 2018.
PROLONGED ENGINE CRANK WHILE STARTING (B57O).
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1. The engine can sporadically crank for a prolonged period during a cold or hot start 2. The malfunction indicator lamp (MIL) may be illuminated. 3. Any of the following fault memory entries may be stored in the DDE 2E0600; 26CF00; 259800; 259E00.
COMFORT ACCESS AND PASSIVE GO DO NOT WORK AFTER REPLACING A REMOTE KEY.
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Note: This situation only affects the listed vehicles with a factory I-level lower than 18-03-XXX. After teaching in a new replacement radio remote key (aka radio-operated key), Comfort Access keyless entry and Passive Go (aka Convenience Starting) are no longer possible. However, it is possible to start the engine by holding the new key to the ring antenna at the right side of the steering column. CAUSE Software error in the remote key, and/or the Display Key where applicable.
Coolant pump drain hose.
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Details The coolant pump is fitted with a radial shaft seal on the oil-side and on the coolant-side is a mechanical seal. Mechanical seals are reliable an durable, yet for technical reasons, they always exhibit minor seepage. The seepage amount is considered to be within permissible limits if the coolant does not need to be topped up between service intervals. The drain hole (arrow in the figure) of the coolant pump is in plain view. Even small, inevitable seepage is noticed and often perceived to be a faulty coolant pump. In many such cases, fault-free coolant pumps are replaced. In order to reduce misdiagnosis and repeat repairs, a drain hose is retrofitted. The hose diverts the seepage away from the field of view to under the engine. Yet large amounts of leakage that indicate a faulty coolant pump will be noticed.
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES.
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When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
Frequent failure of the gear indicator and engine running issues after changing the final drive ratio (drive chain and...
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sprockets) on K7X bikes with electronic throttle control.
Transmission rattles when the engine is at operating temperature and idling.
DME FAULT CODE 194006 TANK LEAKAGE DETECTION MODULE, SOLENOID VALVE: JAMMED OPEN.
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Malfunction Indicator Lamp (MIL) is illuminated. The following fault code is stored in the DME: 194006 Tank leakage detection module, solenoid valve: jammed open is presentThe following fault code may also be stored with FC 194006: 190302 Fuel tank ventilation system micro-leak: Leakage larger than 0.5 mm. Vacuum leak in fuel tank ventilation system or an internal failure (pressure switch) of the NVLD (Natural Vacuum Leak Detection).
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
"SME FAULT CODE 21F04B.
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One or several of the following check control messages (CCM) may be displayed: ""Engine fault! Power loss"" (CCM-ID: 29) ""Powertrain malfunction!"" (CCM-ID: 633) ""Hybrid system malfunctioning!"" (CCM-ID: 585) Note: The fault code 21F04B stated below may also be entered without any of the above mentioned CC messages being displayed A timing problem between the SME and the cell supervision circuit (CSC)."
"SERVICE ACTION: PROGRAM CONTROL UNITS (GWS).
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After the engine start-up, gear (Drive or Reverse) cannot be selected. Message ""No drive position change possible"" is displayed in the CC display. Gear can be selected only after vehicle goes through the sleep cycle. Unfavorable GWS gear shifter software"
SERVICE ACTION: REPLACE THE MOUNT FOR THE TRANSMISSION OIL COOLER THERMOSTAT.
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There may be a rattling noise coming from the engine area at the transmission oil cooler thermostat or (on xDrive models only) the transmission oil cooler lines coming into contact with the left front output shaft. The bracket that holds the transmission oil cooler thermostat to the left front frame rail may be defective
DIAGNOSTIC COMMUNICATION WITH FLEXRAY CONTROL MODULES NOT POSSIBLE.
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There are no customer complaints associated with this issue. The following control modules do not respond when diagnosing the vehicle with ISTA: Advanced Crash and Safety Management (ACSM) Digital Motor Electronics (DME) Dynamic Stability Control (DSC) Electric Active Roll Stabilization, Rear (EARSH) Electric Active Roll Stabilization, Front EARSV) Electrical Machine Electronics (EME) Electromechanical Power Steering (EPS) Integral Active Steering (HSR) Optional Equipment System (SAS) Vertical Dynamics Platform (VDP) Transfer Box (VTG) CAUSE Body Domain Controller (BDC) diagnostic communication error.
"SME FAULT CODE 21F02A.
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Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not possible" (CCM-ID: 804), "Hybrid system malfunctioning!" (CCM-ID: 585), "Drive. No restart" (CCM-ID: 586) or "Engine fault! Power loss" (CCM-ID: 29). Possible hardware defect of the safety box."
?"ENGINE OIL PRESSURE" ON LOW MILEAGE CARS.
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Check Control Message (CCM-212) states: "Engine Oil Pressure. Stop Carefully" The following codes may be stored in the DME fault memory" 1C2002 - Engine oil pump, pressure too low 1FB801 - CCM (ID212) - Oil pressure Also, the vehicle's mileage is very low (below 60 miles), the fault frequency shows only "one" occurrence; faults are not currently present and cannot be reproduced. CAUSE Unfavorable DME software application."
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS: The following fault has been stored in the Digital Motor...
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electronics (DME) fault memory with no other engine oil pressure faults stored.
ERRONEOUS INTERNAL FAULT 10501D IS STORED IN THE DME: The following fault is erroneously store in the Digital Motor...
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Electronics (DME).
DSC FAULT D34487 SETTING MIL: The Check Engine Light is illuminated with no OBD relevant faults stored.
SERVICE ACTION: REPLACE THE TEMPERATURE SENSOR FOR THE TANK LEAK DIAGNOSIS MODULE (NVLD): The Service Engine Soon light...
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is illuminated.
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS: The following fault has been stored in the Digital Motor...
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electronics (DME) fault memory with no other engine oil pressure faults stored:
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...
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capacity specification for all vehicles with the N63R engine and xDrive.
Infotainment
51 bulletinsCustomer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...
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acoustic signals) may also have failed.
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster.
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Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
Sport mode is not displayed correctly in the instrument cluster.
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Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
The customer complains that under moderate throttle application or on deceleration after throttle application, a...
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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.
Temporary black screen in the instrument cluster.
SiriusXM satellite radio is not working and does not display a channel list.
???When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger, the selected...
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charging current might not be displayed correctly in the instrument cluster.
The customer complains that under moderate throttle application or on deceleration after throttle application, a...
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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...
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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
SiriusXM satellite radio is not working and does not display a channel list.
RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio...
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(option code SA 693) instead of with Satellite Radio (option code SA 655).
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...
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Information Display (CID).
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.
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The navigation is no longer available. A black screen is shown in the Control Display.
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn...
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black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW...
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ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the...
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Central Information Display (CID) when the Surround View is activated.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
DISPLAY KEY IS NON-FUNCTIONAL.
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This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
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During programming several aborts can occur in the head unit NBT EVO (HU-H2).
HEADS UP DISPLAY SPORADICALLY INOPERATIVE.
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Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.
RADIO REMOTE SPORADICALLY INOPERATIVE.
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INFORMATION All required parts can be found in the Electronic Parts Catalog.
Navigator V maintains a Bluetooth connection to a mobile phone for a short period.
INSTRUMENT CLUSTER REMAINS DARK & DOES NOT START UP.
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The instrument cluster display remains dark when the vehicle is started. Software in the instrument cluster incorrectly initiates the protection mode causing the cluster display to remain dark.
INSTRUMENT CLUSTER REMAINS DARK & DOES NOT START UP This Service Information bulletin replaces SI B62 07 17 dated May...
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2017 What's New: Changed affected production dates & options Procedure wording Changed I-level of software. G12 (7 Series) G30 (5 Series Sedan) Vehicles produced up to 3/1/2017. The instrument cluster (KOMBI) display does not appear when the vehicle is started. Software in the instrument cluster incorrectly initiates the safety mode causing the cluster display to remain dark.
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
"?CCM DISPLAYED FOR TURN SIGNAL OR REVERSE LIGHTS G30 (5 Series Sedan) Produced to March 01, 2017 SITUATION One of the...
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following Check Control Messages (CCM) is displayed: ""Turn indicator at the front left/right faulty"" ""Reversing light faulty"" Turn signal flash frequency is double the normal frequency. OR Reverse bulb is illuminated for very short time. One or more of the following fault codes is stored in the Body Domain Controller (BDC): 0x80419C or 0x80419D: Front turn indicator 0x80486A or 0x80486B: Reversing light CAUSE BDC software CORRECTION Reprogram and encode the vehicle."
"FRONT SEAT ADJUSTMENT, WRONG DISPLAY/ERROR RECOGNITION (FAULTY DETECTION) IN CID What is new ? G30 has been added.
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? ""Correction"" has changed from programming solution to replace seat switch. ? "Procedure" has been changed to replace the seat switch instead of programming. ? ""Parts Information"" has been added for the seat switch. ? Warranty Labor Ops have changed to reflect the updated procedure to replace the seat switch. This Service Information bulletin supersedes SI B52 08 16 dated October 2016. . The seat adjustment is erroneously displayed in the Central Information Display (CID) even though no adjustment was made at the seat switch. Front seat adjustment switch"
"?CHECK CONTROL (CC) MESSAGE:""COOLANT LEVEL TOO LOW!"" IS DISPLAYED .
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CC message: ""Coolant level too low!"" appears in the display. The cooling system wasn't efficiently bled during the factory fill."
DRIVE WARNING CCM MESSAGES: Check Control Massages (CCM) displayed:
DISPLAY KEY NOT DETECTED IN VEHICLE: After display key remains motionless in the vehicle (or in the trunk) for more than...
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two minutes, it is no longer detected.
MISSING DISPLAY OF SURROUND VIEW CAMERA: Central Information Display (CID) sporadically does not display Surround View...
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Camera image.
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID)...
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changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.
ENTRY EVO HEAD UNIT WILL NOT PLAY MP3 FORMATTED CD's: Data CDs (encoded as MP3s) can NOT be played.
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g.
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oil change), the vehicle check is displayed as "Due" (yellow).
BLUETOOTH AND USB AUDIO PLAYBACK FUNCTIONS MISSING - IPHONE: Playlists, song titles, etc.
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from iPhone do not display on Head Unit Basic 2.
RADIO REMOTE SPORADICALLY INOPERATIVE: Sporadically one or both of the below situations can occur:
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.
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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8+ OR IPHONE X
SURROUND VIEW CAMERA DISPLAYS INCORRECT VEHICLE MODEL: After programming the vehicle, the incorrect vehicle model is...
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displayed in the CID (Central Information Display) when surround view camera function is active.
FLICKERING LIGHTS- INTERIOR AND EXTERIOR: Intermittently interior and/or exterior lights are flickering or flashing and...
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no audio function.
INSTRUMENT CLUSTER BLANKS OUT OR REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster display goes black during...
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starting or while driving.
Electrical
41 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check...
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Control Message.
48 V battery may become totally discharged, and possible replacement needed.
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...
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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles
The total electrically driven miles are lost/reset after the vehicle is programmed.
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This does not affect the total vehicle odometer reading.
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE...
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BATTERY to be performed and completed are now no longer included in this Recall.
VOLT BATTERY MAINTENANCE: 48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle...
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has been charged using a 12 V charger with the hood closed during a long stationary period.
BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger...
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with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access.
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Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice.
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There may be a potential issue in the welding process of the HV-modules.
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive.
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Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
SERVICE ACTION - PROGRAM TELEMATICS MODULE: A software error in the telematics control unit can result in an...
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interruption in communication between the vehicle and the back end (BMW server). Software error in the Advanced Telematics Module (ATM).
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL.
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Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...
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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019.
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One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019.
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The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
CLICK CLACK NOISES IN BACKREST AREA OF FRONT SEAT: An alternating "click-clack" noise is heard from the backrest area of...
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the front seat when an occupant sits in the seat or when the vehicle is cornering. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Seat backrest frame is touching the seat cover.
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING.
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Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. A saved seat position cannot be retrieved. The memory function works again after a terminal change or backrest width adjustment. Note: Manual seat adjustment using the button for forward/back seat adjustment still works. Software error in the seat module.
DIESEL FAULTS FOR METERING QUANTITY (SCR03).
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The Malfunction Indicator Lamp (MIL) is illuminated and the following faults are stored in the Selective Catalyst Reduction (SCR03) Module * 805291 - Metering quantity deviation, metered quantity according to delivery volumes is too high. * 8052E3 - Metering quantity deviation, metered quantity too high, sum error. * 8052E5 - Metering interruption to diagnose a metering quantity deviation (metered quantity too high). A software calibration error in the SCR03 module.
?SERVICE ACTION: CHECK AND REPLACE LANE CHANGE WARNING SENSOR.
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The Lane Change Warning sensor may have been produced with faulty components. This may lead to a failure of the Lane Change Warning system (SWW). Lane Change Warning sensor hardware defect.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED.
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Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. If the situation is currently present, sit in the seat and move the seat to a different position then the POL (Passenger Occupancy Light) light will function correctly. In some cases the Air bag Warning Light was illuminated. Advanced Crash Safety Module (ACSM) fault "930A1C - Front passenger seat occupancy detection transmitting fault (moisture)" is stored. 1. Electronics (for example smart phones or laptops) are connected to the USB charging port or cigarette lighter and placed on the seat. 2. The seat was wet (e.g. very high humidity, spilled liquids or rain). 3. Faulty plug connection to Evaluation Electronics CIS (Capacitive Interior Sensing). 4. Excessive spacing between seat mat sensor signal wires and their grounding shield sleeve. * Drying the seat mat due to moisture. * If there is no moisture, secure loose cables and install 2 cable ties * If the 2 cables ties are already installed properly, replace the seat mat * Statement added to SI - do not replace the CIS electronics or the ACSM module for this siutation.
ACC (ACTIVE CRUISE CONTROL): CANNOT DELETE FAULT CODE 022126.
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ACC fault code 022126 does not delete from ACC control unit fault code memory. May occur in combination with under-voltage fault codes: * BDC 0x80402F - Battery deeply discharged * BE6: 0x801405 - Under-voltage detected Insufficient control unit software.
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
THE SMART OPENER TAILGATE IS ACTIVATED TOO EASILY.
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The touchless tailgate opening/closing activation is: * Too sensitive * Randomly initiated Software error in the tailgate function module
"?DSC WARNING LAMP ILLUMINATED AFTER TRANSPORT MODE DEACTIVATION.
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After vehicle start-up from transport mode, the DSC warning lamp flashes. CC message "driving stabilization restricted" is displayed in the CID. The following faults are entered in the fault memory: 0x482394 EPS control unit: Initialization fault steering angle, loss of multi-turn value. 0x48078B DSC control unit: Initialization fault EPS, adjustment required. The order of transport mode deactivation and steering angle sensor initialization reversed. While in transport mode, the steering angle sensor loses calibration on every terminal change. During the QCI service, transport mode deactivation is supposed to occur prior to steering angle sensor initialization. When this is reversed, calibration is lost."
DYNAMIC STABILITY CONTROL FAILURE.
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Instrument cluster indicates Dynamic Stability Control (DSC) failure. You cannot establish communication with the DSC control unit. Associated control units (DME, ACSM) register DSC-related communication time-outs. After battery reset, DSC operates normally and has no faults registered. Software in the DSC control module.
"?FAULT CODE CD0600 IN CENTRAL GATEWAY MODULE .
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Discovered during vehicle diagnosis, Fault Code CD0600 ""Ethernet unexpected linkdown"" is recorded in Central Gateway Module (ZGW). No malfunction perceptible to the customer. Erroneous fault memory entry."
?WINDOW WASHER FLOW INTERRUPTION .
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Front windshield washers spray poorly or not at all. CAUSE Partially or completely pinched supply tube caused by misplaced tube holder on hood hinge. Reposition and secure tube holder on the gas pressure spring.
SERVICE ACTION: PROGRAM CONTROL UNITS (EME): Due to the EME software error, OBD diagnostics may not detect emission...
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relevant fault codes stored in the IHKA (heating & A/C) control module
REPLACE BATTERY CHECK CONTROL MESSAGE: In-stock, new vehicle instrument cluster displays the red CCM Replace Battery (ID...
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# 460).
DME FAULT CODE CDC203: Various control units contain faults indicating missing messages from the battery management...
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electronics
Incorrect tire pressure appears in the instrument cluster.
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Contamination or obstruction of the RDC sensor.
Other
23 bulletinsPlease return all part(s) to your facing Regional Distribution Center (RDC).
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Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.
A groaning type noise is heard during the height adjustment.
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
The customer complains about metallic rattling noises from the area of the chain guard on the footrest plate
AUTOMATIC HIGH BEAM DOES NOT DIM AUTOMATICALLY: The automatic high beams may not automatically dim to low beams.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...
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Control with Stop & Go (ACC) function is activated.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE.
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Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS.
KIDNEY GRILL(S) LOOSE.
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One or both kidney grills may be loose.
FAULT CODE 804417 CAUSED BY THE REMOTE KEY.
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When a short test is performed as part of a workshop visit for an unrelated situation.
A Delivery Stop has been issued (effective November 16, 2018) on Model Year 2019 BMW 5 Series, 7 Series and X5 SAV...
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vehicles that have been produced between June 29, 2018 ? September 10, 2018. The issue involves the oil-to-water heat exchanger which can start to leak. Approximately 285 vehicles are affected by this delivery stop.
Loss of coolant from expansion tank.
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Coolant escapesfrom the expansion tank. Construction design of the expansion tank and breather cap.
Heated handlebar grips intermittently not working
Customer complains about an operating failure on the left or right multifunction switch.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
ConnectedDrive/BMW Assist System Diagnosis Information
WARM AIR DISCHARGE FROM FOOTWELL VENT WITHOUT REQUEST: While driving, and without request, the footwell vent discharges...
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warm air.
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the...
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instrument cluster does not function (stays dark, no needle response, no bus communication).
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the...
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instrument cluster does not function (stays dark, no needle response, no bus communication).
TOUCH COMMAND: SEAT CONTROL FUNCTION MISSING AFTER PROGRAMMING: The seat adjustment function for front passenger and...
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rear seats is missing from the BMW Touch Command.
Body & Paint
22 bulletinsThe sunroof will not operate in either direction.
A faulty componnent inside the trunk spindle drive.
DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times.
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The door lock strikers may be misadjusted.
TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment.
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This switch decouples the trunklid from the central locking system so that the trunklid cannot be opened. Incorrectly built production vehicles.
MIL MAY BE ILLUMINATED BY ERRONEOUS FAULT IN THE DME: The customer states that the malfunction indicator lamp (MIL) is illuminated.
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During diagnosis fault code 231507 "BDC RESET by watchdog" stored in the DME. CAUSE Software error in the Body Domain Control (BDC) unit.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
DOOR LATCHING COMPLAINTS IN COLD WEATHER.
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Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
A-PILLAR WIND NOISE. At vehicle speeds above 60 mph, wind noise is heard from the vicinity of the A-pillar.
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Excessive gap between the roof trim strip and the A-pillar.
SERVICE ACTION: WATER INGRESS BENEATH LUGGAGE COMPARTMENT.
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Possible water leakage into luggage compartment through PVC weld on floor. Accumulation of water in luggage compartment may not be noticed due to drain location in the vicinity. Manufacturing process change moved PVC weld on underside of vehicle, beneath luggage compartment.
HOOD DOES NOT RELEASE PROPERLY.
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Hood lever is pulled twice but the hood only achieves the pre-latch position on one side while the other is still latched. Downward pressure on the side of the hood that remains latched will release it to the pre-latch position. After pre-latch position is achieved on both sides, the hood unlatch lever must be pulled again to achieve unlatched position. Hood latch mechanical release is not operating properly. Neither hood latch can be released to the fully open position until both have achieved the pre-latch position.
WIND NOISE FROM REAR SIDE WINDOW.
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At highway speed, wind noise is heard from either rear side window. CAUSE Gap between the window guide and the window guide bar. Replace the window guide after verification of cause.
?GLASS ROOF NOT CLOSING .
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Glass roof will not close. At least one of the following fault codes is stored: 30215: Slide/tilt sunroof: invalid characteristic curve, no standardization exists 30295: Electric sliding headliner: invalid characteristic curve, no standardization exists 302A0: Electric sliding headliner: System not standardized 30220: Slide/tilt sunroof: System not standardized Roof function center software.
?LOOSE, NOISY, BMW EMBLEM ON TAILGATE .
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BMW emblem on tailgate wobbles and makes crackling noise when touched. Incorrect initial installation.
?SERVICE ACTION: PVC WELD SEAM BENEATH LUGGAGE COMPARTMENT .
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Possible water leakage into luggage compartment through PVC weld on floor. Improperly applied PVC weld on underside of vehicle, beneath luggage compartment.
EXTERIOR MIRROR: CREAKING NOISES: Creaking noise coming from either or both exterior rearview mirrors when folding in.
WINDSHIELD WIPER HITTING A-PILLAR: Windshield wiper is hitting the A-pillar at the upper end of its travel.
Trunk Lid Does Not Open Completely: The trunk lid/hatch does not open fully when unlatched with remote or hands-free...
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operation.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
COMFORT ACCESS SPORADICALLY INOPERATIVE: Sporadically, vehicle is unable to be locked or unlocked via the door handle.
WATER LEAK IN LUGGAGE COMPARTMENT CAUSES AUTOMATIC TAILGATE TO FAIL: The automatic tailgate may not function...
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intermittently or permanently.
Lighting
17 bulletinsFor the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's...
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Radiator Grille Upper and Lower Active Air Flaps to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered. 1. Air flap control (link), active, upper (G12, G30) 1. Air flap control (drive), active, upper. 2. Air flaps, upper (assembly). 3. Air flaps, lower (assembly).
Shipping specific non-deployed vehicle safety devices to lighting resources, LLC
Shipping specific non-deployed vehicle safety devices to lighting resources, llc.
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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.
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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
One or more of the LED daytime running lights are dim or discolored.
The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal.
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There is a slight movement in the seat that is most noticeable when moving forwards and backwards.
CHECKING THE JUMP START POINT COVER AND REWORKING IF NECESSARY: It is possible that the jump start terminal point cover...
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was not installed, or not properly installed on the affected vehicles.
DYNAMIC STABILITY CONTROL (DSC) UNIT DOES NOT RESPOND AFTER PROGRAMMING: After programming the vehicle using ISTA, the...
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DSC control unit does not respond. Or: In the case of a BMW Remote Software Upgrade, the customer gets a Check Control message: "BMW Remote Software Upgrade failed. Vehicle is not operational. Please call BMW Roadside Assistance."
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...
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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated, with faults stored related to the upper and/or lower active air flap(s).
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator (G01 G02 G12 G30 G32) Faulty lower air flap assembly (G01 G02 G12 G30 G32) Software error in the DME affecting the upper flap (G01 G02 only)
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either...
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or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
Mist forms in the headlight.
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This is due to condensation and goes away again.
REAR TAIL LIGHT FAILURE: Exterior rear lights do not work.
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...
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headlight lenses that is visible from outside.
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...
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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
Software & Calibration
11 bulletins?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
BMW of North America (BMW NA) has made information available online to customers about software versions, including any...
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changes to vehicle functionality that will result from each update.
A software optimization affecting vehicle performance has been made available.
Front seat will not calibrate/initialize, and the stored faults cannot be deleted
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade...
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(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software...
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Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: Potential causes include: Faulty upper air flap actuator (G01, G02, G12,...
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G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).
DELIVERY STOP. LOW TEMPERATURE COOLANT SYSTEM.A Delivery Stop has been issued (effective October 16, 2018) on Model Year...
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2019 BMW 5 and 7 Series vehicles that have been produced from September 13-14, 2018. There is a possibility that the affected vehicles do not have the correct amount of coolant in the low-temperature coolant system. Approximately 3 vehicles are affected by this delivery stop that have already been delivered to dealers. Affected vehicles show the campaign as ?Open? when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: STOP013433 B170418 Delivery Stop: Low Temperature Coolant System. The bulletin will be updated with more information when it becomes available.
INSTRUMENT CLUSTER CANNOT BE PROGRAMMED.
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When programming the vehicle the instrument cluster fails to program. Missing software for instrument cluster.
INSTRUMENT CLUSTER RESETS.
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Instrument cluster sporadically flickers and/or fails. Instrument cluster performs spontaneous reset. Instrument cluster software.
Transmission
10 bulletinsINSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...
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shifted to the left.
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...
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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018.
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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head-unit interface software start-up synchronization error for the rear view camera.
DELIVERY STOP: GEAR SELECTOR SWITCH.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting...
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reverse with the shift selector or by direct camera selection, no image appears in the display.
8HP50 TRANSMISSIONS GEAR SHIFTS FROM REVERSE TO NEUTRAL: After a cold start, when the transmission gear selector is...
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placed in R and driving resumes, intermittently transmission may shift to Neutral
GREEN BARS DISPLAYED IN CENTRAL INFORMATION DISPLAY WHEN CAMERA ACTIVE: Wide green bar across bottom and up right side...
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of Central Information Display (CID) when reverse gear is selected and the Surround View camera is active.
DURING PARKING MANEUVERING ASSISTANT OPERATION, DRIVER GEAR INPUT IS IGNORED: Sporadically, during a Parking Maneuvering...
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Assistant or Parking Assistant operation the gear change requested (R to D or D to R) by the driver is ignored.
Fuel System
9 bulletins???Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that takes...
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place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SERVICE ACTION: CHECK AND, IF NECESSARY, REPLACE THE FUEL DELIVERY UNIT.
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The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market.
"?GARAGE DOOR OPENER CANNOT BE PROGRAMMED Whats new: ? ""Model"": G30 (5 Series) added .
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The vehicle's rear view mirror integrated universal remote control is incompatible with some garage door (or fence) opener devices installed at the driver's residence and/or business. If the garage door opener was manufactured before 1993, it will not be compatible with any HomeLink device. Installing the compatibility bridge will NOT link these units. This is due to several incompatible frequency's used before 1993."
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .
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INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
?CROSS TRAFFIC WARNING MISSING FROM INTEGRATED OWNERS MANUAL .
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The crossing traffic warning (right of way warning) section is missing from the integral owner's manual (IBA). The picture below shows the missing text. Software error in the Head unit IBA file
GARAGE DOOR OPENER CANNOT BE PROGRAMMED: The vehicle's rear view mirror integrated universal remote control is...
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incompatible with some garage door (or fence) opener devices installed at the driver's residence and/or business.
FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the...
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tank.
REMOVING FUEL FEED LINE FOR PARKED CAR HEATING FROM REPLACEMENT FUEL PUMP: Modify the universal replacement fuel pump...
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assembly to allow it to be correctly installed in a US market vehicle.
Pre-Delivery & Maintenance
8 bulletinsInspection and Return - Set of Gaskets
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited...
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Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not...
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move.
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED: Upon visual inspection the passenger side upper active air flaps...
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are either stuck open or closed and they will not move. There are no faults stored for the active air flaps.
INFORMATION New information provided by this revision is preceded by this symbol.
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This Service Information bulletin replaces SI B84 02 14 dated September 2018.
?SI B00 01 17 General Maintenance and Hints for G30 QUALITY FEEDBACK
Brakes
7 bulletinsDiagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
REAR LIGHT FAULTY CHECK CONTROL MESSAGE: The CID displays "Left brake light faulty.
REAR LIGHT FAULTY CHECK CONTROL MESSAGE: The rear brake light will continue to work without error.
BRAKE LIGHT REMAINS LIT AFTER BRAKE PEDAL RELEASE: The trunk-mounted brake light remains lit for several seconds after...
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the brake pedal is released.
SERVICE ACTION - PROGRAM THE INSTRUMENT CLUSTER: The Condition Based Service (CBS) data concerning the due date for the...
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brake fluid change may be displayed incorrectly. Software error in the Instrument Cluster (KOMBI).
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.
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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.
HVAC & Climate
6 bulletinsNo heater output in passenger area.
Only warm air comes out of the vents despite the air conditioning being switched on.
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The status indicator LED on the air conditioning control panel (IHKA) lights up green.
?AIR CONDITIONING COOLING IS INSUFFICIENT: There is insufficient or no cooling from the air-conditioner during high ambient temperatures.
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There also may be irregular A/C air flow from vents.
HEATING IN EDRIVE IS NOT AVAILABLE.
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No heater output in eDrive mode.
HVAC BLOWER NOT WORKING: HVAC blower is not working.
TEMPERATURE REGULATION OF AUTOMATIC CLIMATE CONTROL SYSTEM IS NOT ACCEPTABLE: Air distribution and/or temperature...
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regulation variation exceeds design parameters.
Steering
5 bulletinsGROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment...
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fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
HEATER HOSE IS CONTACTING THE STEERING SHAFT This Service Information bulletin replaces SI B17 01 18 dated April 2018.
Air Bags & Safety
3 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information...
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Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...
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indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.
Suspension
1 bulletinSERVICE ACTION - INSTALL GROUND STRAP / SUPPRESSOR BELT: Corrosion developing on the rear suspension contact points can...
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lead to poor radio reception over a certain duration of time.
Tires & Wheels
1 bulletinCRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING