2015 Bmw 740li TSBs
208 Technical Service Bulletins across 17 categories
Categories
Engine
66 bulletinsEngine will crank but not start.
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There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in...
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conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect...
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tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is...
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illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019.
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Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.
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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components.
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One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engine heat resistant. Or The plastic corrugated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE.
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The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES.
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While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
Service Information May 2019 Engine Electrical Systems B12 19 19 Technical Service.
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On the affected vehicles a DME software error prevents the Check Control Message (CCM) "Low Engine Oil Level" to be displayed in instrument cluster (Kombi) when the engine oil level drops below the minimum level.
On the affected vehicles the CBS engine oil service interval has been reduced to 1 year/10000 miles to make these...
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vehicles consistent with all other N63x engine equipped vehicles.
On the affected vehicles the CBS engine oil service interval has been reduced to 1 year/10000 miles to make these...
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vehicles consistent with all other N63x engine equipped vehicles.
"The ""Variable Damper Control"" (VDC) valves for the spring strut shock absorber on the left front axle may fail,...
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causing the Check Control message: ""Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop"" to be displayed."
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information...
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bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing.
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Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.
SOS Malfunction Is Displayed In Kombi Sporadically.
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After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...
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dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
Whistling Noise Coming from the Center Vent - A/C is Off .
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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15...
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14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES.
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When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY.
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Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
Engine Damage Due to Debris in Oil Passages.
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After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT.
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This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
Service Action: Replace Emission Label.
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Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak.
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The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up.
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When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015
ConnectedDrive/BMW Assist System Diagnosis Information.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Front Collision Warning Check Control Message Displayed in CID.
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Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
Service Action: Replace Center Console Lock Cylinder.
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The center console lock cylinder is loose. Manufacturing tolerances of the center console lock cover cap may cause it to become loose or missing. AFFECTED VEHICLES This Service Action involves F01, F02, F06, F07, F12 and F13 vehicles produced from March 7, 2014 to April 23, 2014. First check if a Service Action label with a code number 688 is already attached to the B-pillar. If a code number 688 has been punched out, the Service Action has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
External Engine Oil Leaks and Repairs.
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During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.
SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults.
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Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures.
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The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs.
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The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement of the crankshaft position sensor 2. Replacement of the incremental sensor wheel on the crankshaft 3. Replacement of the crankshaft 4. Replacement of the crankcase (block) with pistons 5. Replacement of the engine assembly Due to slight tolerance differences with the new replacement hardware and the original learned crankshaft position, values could cause cylinder balance calculation errors by the DME. DME software (the incremental wheel adaptation cannot be cleared)
SERVICE ACTION: N63T ENGINE - CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES.
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The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
Shudder from the Driveline on Vehicles with xDrive.
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There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed.
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Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."
"?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015.
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designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail."
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
Valve Stem Replacement with Wheel Electronics.
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INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
Service Action: N63 Replace High-Pressure Fuel Pumps.
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The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output.
N63 Engine: Valve Seal Replacement.
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Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ? B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. ? Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine ? Excessive engine oil consumption ? Spark plugs fouled with engine oil
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE ? The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION.
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No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.
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Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles...
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added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...
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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
?SERVICE ACTION: SERVICE ACTION: N63T ENGINE CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES What's New: ? Defect Code...
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format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010.
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. The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600 C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
"? DIESEL PARTICULATE FILTER (DPF) CLEANING .
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The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF."
"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service...
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Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.2 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."
?N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT .
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This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil.
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...
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capacity specification for all vehicles with the N63R engine and xDrive.
Infotainment
45 bulletinsThe Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).
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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
The sound output intermittently drops out entirely.
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This can be reproduced with all audio sources as well as telephone and voice output.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
HeadUp Display does not Show Full Street Names.
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INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.
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Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
NBT Head Unit Aborts Import of CD.
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
"?This Service Information bulletin supersedes SI B65 13 13 dated October 2014.
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SUBJECT Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed . Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-H Note: If Fault Code E1C440 ""Headunit Reset"" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H."
Instrument Cluster Multifunction Display Intermittently Blank .
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Some information displays in the Instrument Cluster (KOMBI) may intermittently go blank. This may include the tachometer and speedometer displays. There is a software error in the KOMBI.
?VERTICAL LINES IN HEAD-UP DISPLAY.
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Run diagnostics and if display is found to be damaged, replace Head-Up display.
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed.
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Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. z Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H Note: If Fault Code E1C440 "Headunit Reset" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H
Traffic Information Is Inoperative.
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The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
Bang & Olufsen Sound System: Loudspeaker Cover Rattles.
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The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly.
Service Action: Bluetooth Software (KISU Data) Update.
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This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information.
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INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
Speed Limit Information Does Not Work.
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Speed limit information (SLI) is not displayed in the Kombi or the Head-Up Display (HUD). This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incorrectly (without option 8TH).
Headunit High Is Constantly Resetting.
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After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
Headunit-High: Navigation Road Map Installation After Replacement.
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When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1.
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The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
Instrument Cluster Outside Temperature Display Implausible.
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INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
HU-H: Headunit Resets Intermittently or Permanently.
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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
"Instrument Cluster display inoperative FC B7F689.
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The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."
Instrument Cluster display is partially blank.
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The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ?...
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Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
"MSUBJECT iPhone and iOS 8.x Information.
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INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
This Service Information bulletin supersedes SI B65 24 13 dated January 2014.
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designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
NAV Road Map Installation Using USB Stick.
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INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.
HU-H: Headunit Resets Intermittently or Permanently.
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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT.
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Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."
"NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS.
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NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...
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cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.
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What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
"?SERVICE ACTION: INSTRUMENT CLUSTER DISPLAY IN KM/H .
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When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a ""Miles per hour"" display must also be present for immediate visual reference. To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer Instrument Cluster (KOMBI) software error."
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
Side View Camera Does Not Display Picture.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...
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Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
Electrical
35 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Component specific limited warranty extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
"BMW Maintenance Program: 12-Volt Battery Replacement Measure.
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INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is ""applicable"" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
Unintentional Active ECO-PRO Bonus Miles Reset.
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Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Error in instrument cluster application.
SUBJECT Audio System Speaker Testing.
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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015.
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SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).
SI B61 30 14. January 2016.
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General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 30 14 dated December 2015. designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replacement Measure . INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months.
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
LED Low Beam Flashes Briefly After Ignition Switched ON.
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1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)
Adaptive Headlight Malfunction.
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A headlight malfunction CC message is displayed for one or more of the following lights: -Daytime driving light -Turn indicator -Dipped headlight -Main beam The following fault codes in the FRM are stored: -800FC8 LIN bus, headlight driver module (TMS), left: communication fault -E58522 No message (status, exterior lights, front electronics 1, left, 0x1E0), receiver FRM, transmitter TMSL Software error in TMS 3 (headlight driver module AHL); a software I-level lower than 14-07-503 will cause the above situation to occur.
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks...
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or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
Automated Activation of Navigation System During PDI/QC1.
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INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
BMW Maintenance Program: 12-Volt Battery Replacement Measure.
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle.
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If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to the server C. Termination by the control module D. Termination by ISTA/P E. ICOM connector removed/falls out Then the DSC module may no longer communicate when connected to ISTA/D or ISTA/P. As a result, the DSC module cannot be reprogrammed. DSC software
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position.
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The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
"Adaptive Headlight Malfunction in Cold Weather.
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* In very cold weather conditions (32F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. Software error in TMS 3 (headlight driver module AHL, xenon headlight)"
"Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive.
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INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code is entered when running the QC1 Pre-Delivery Check test module. Refer to SI B09 04 09. IMPORTANT: No programming is required. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately.
"Adaptive Headlight Malfunction in Cold Weather.
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* In very cold weather conditions (32F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. CAUSE Software error in TMS 3 (Headlight driver module AHL xenon light)"
"?SI B61 30 14December 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 30 14 dated July 2015.
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designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is ""applicable"" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months. "
"Instrument Cluster display is partially blank.
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INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "
This Service Information bulletin supersedes SI B62 03 15 dated April 2015.
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designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. The FRM (Footwell Module) sees an incorrect door lock status caused by voltage variations in the door locks.
Service Action: Programming Control Units.
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Sporadically the vehicle cannot be started, due to a discharged battery caused by a software glitch in the instrument cluster.
"BMW Maintenance Program: 12-Volt Battery Replacement Measure.
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INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is ""applicable"" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
"SUBJECT Check Control Message: Adaptive LED Headlight Malfunction.
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The following CC message is displayed: ""LED Headlight malfunction"" The fault codes listed below are stored in the LHM2 (LED main light module) and are not currently present: z LHM2_L: 8059A9 - Fan 1 defect z LHM2_L: 8059AA - Fan 2 defect z LHM2_R: 805B29 - Fan 1 defect z LHM2_R: 805B2A - Fan 2 defect Coding error in the LHM2 module"
"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
"SI B61 30 14February 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 30 14 dated January 2015.
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designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is ""applicable"" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
"N55 PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
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INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release."
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure...
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that has been designed exclusively for the BMW vehicles listed above.
Body & Paint
9 bulletinsThe basic conditions for initializing the power windows are not met.
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle.
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Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
A thumping sound is heard when the window reaches the closing end stop.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
"Tailgate does not stay in fully open position.
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This Service Action involves F01, F02, and F04 7 Series models 2009 to 2014. Only vehicles which require this Service Action to be completed will show it as ?Open? when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
TAILGATE UNINTENTIONALLY OPENS.
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Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.
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Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
Fuel System
8 bulletinsDIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel...
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Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
Owner's Manual is No Longer Accessible after Programming.
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The integrated owner's manual (IBA) is no longer accessible after programming the vehicle with either: ISTA/P 3.57.3 (F001-15-11-505) ISTA/P 3.58.0 (F001-16-03-501) ISTA/P 3.58.1 (F001-16-03-502) ISTA/P software error
SUBJECT Owner's Manual is No Longer Accessible after Programming.
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The integrated owner's manual (IBA) is no longer accessible after programming the vehicle with either: ISTA/P 3.57.3 (F001-15-11-505) ISTA/P 3.58.0 (F001-16-03-501) ISTA/P 3.58.1 (F001-16-03-502) ISTA/P software error
This Service Information bulletin supersedes SI B51 33 14 dated October 2014.
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designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.
This Service Information bulletin supersedes SI B65 13 12 dated September 2012.
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designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
This Service Information bulletin supersedes SI B65 10 09 dated March 2013.
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designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
This Service Information bulletin supersedes SI B65 05 09 dated July 2009.
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designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
Other
8 bulletinsConnectedDrive/BMW Assist System Information and Availability.
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ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
Rubbing Noise from Front Axle.
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A rubbing or creaking noise is heard from the front axle when driving over uneven road surfaces. The vibration dampener in the front axle support is pressing against the front axle support.
Front Seat Base Makes Noise.
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A noise may be heard from the left or right front seat base when driving on rough roads. CAUSE The riveting of the seat control bracket to the metal seat base is too loose.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
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seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
ConnectedDrive/BMW Assist System Diagnosis Information
Suspension
7 bulletinsComponent-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is...
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extending the limited warranty for the vehicle's front and rear air suspension strut assemblies (item # 1 Front and # 2 Rear, shown) to: 8 years/80,000 miles, as determined by the vehicle's original in-service date. Other air suspension system-related components/issues are excluded from this coverage. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Clicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Clicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Service Action: Replace the Tailgate Tension Spring.
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Tailgate does not stay in fully open position.
Cracking in Rear Differential Mount Bushing.
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During inspection, the rear differential mount in the rear axle support shows signs of cracking.
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Software & Calibration
6 bulletinsiPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control.
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When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
Condition Based Service Due Date Is Reset to 01/2000.
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The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
The Controller Responds Slowly or Not at All.
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When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
iPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle...
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Note: No fault code is stored Software error in the Instrument Cluster
Pre-Delivery & Maintenance
5 bulletinsThis Service Information bulletin supersedes SI B07 03 14 dated October 2015.
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Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
"ConnectedDrive/BMW ASSIST Features Are Inoperative.
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ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..
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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Lighting
4 bulletinsOne or more of the LED daytime running lights are dim or discolored.
The carpet welcome light(s) turns on either after a delay, or does not function at all.
My BMW Remote iPhone App No Longer Controls Headlight or Horn.
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After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit
Delay in Automatic Driving Light Switching On/Off.
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When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
Air Bags & Safety
4 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air...
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bags.
COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to collect approximately 300 sets of driver's and...
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passenger's side air bags for evaluation. The selected vehicles for air bag replacement must have been predominantly driven/operated in high temperature & high humidity southern areas of the United States and its territories.
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.
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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
Steering
3 bulletinsCRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...
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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS).
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Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard...
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from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
Transmission
3 bulletinsSurround View Camera Last User Mode Operation Change.
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After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
Vibration or Shudder from Driveline when Accelerating from a Stop.
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Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
Side View Camera Does Not Display Picture.
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The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
Brakes
2 bulletins"Service Action: Replace EMF Switch.
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An electrical malfunction in the EMF (Electromechanical Parking Brake) switch can cause an erroneous Check Control Message to be displayed. The parking brake functions properly. EMF switch hardware error AFFECTED VEHICLES This Service Action involves F01, F02 and F15 vehicles which were produced from June 2013 to October 2013. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 658. If code number 658 has been punched out, the campaign has already been performed. If code number 658 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action."
CBS BRAKE PAD CALCULATION AND CORRECTION.
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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
HVAC & Climate
1 bulletinCertain air conditioning condensers must be replaced.
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Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before 11/11/13.
Hybrid & EV
1 bulletiniPhone Charging Status Constantly Switches On and Off.
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INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
Tires & Wheels
1 bulletinCRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING