2011 Bmw 740i Us TSBs

There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.

USspecification

conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.

With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al

With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al

tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.

illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.

In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.

One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engine heat resistant. Or The plastic corrugated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.

While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.

The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. CAUSE The construction material of the crankcase ventilation connection lines and vent pipes may become brittle from engine compartment temperatures.

The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled, the engine then usually performs normally. The following faults are stored in the DME: * 2A82 VANOS intake - stiff; jammed mechanically * 2A87 VANOS exhaust - stiff; jammed mechanically * 130108 VANOS intake: control fault, position not reached * 130308 VANOS exhaust: control fault, position not reached For the N54 engine, the following secondary faults may also be stored: * 120408 Charge-air pressure control, cut-out: Boost pressure accumulation blocked * 3100 Boost-pressure control, deactivation - boost-pressure buildup prohibited CAUSE The VANOS faults can be caused by an insufficient oil pressure supply to the inlet VANOS adjustment unit. To effectively move the camshafts to the target positions in the specified time and under all engine conditions, sufficient oil pressure supply to the VANOS control pistons must always be available. If engine operation requires the VANOS system to quickly advance or retard the intake or exhaust camshaft, faults may be stored if the camshaft is ""late"", or does not reach the target position. In this situation, engine power may be reduced and a check control message is displayed. The consequential fault 3100 or 120408 can also be set in the DME fault memory as well."

On the affected vehicles a DME software error prevents the Check Control Message (CCM) "Low Engine Oil Level" to be displayed in instrument cluster (Kombi) when the engine oil level drops below the minimum level.

Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level") has never been displayed. The engine oil level measurement test works correctly and shows low oil level when checked under Vehicle Status tab in CID. Instrument cluster software error.

vehicles consistent with all other N63x engine equipped vehicles.

Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level") has never been displayed. The engine oil level measurement test works correctly and shows low oil level when checked under Vehicle Status tab in CID. Instrument cluster software error.

vehicles consistent with all other N63x engine equipped vehicles.

INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced up to 7/2013

Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf

causing the Check Control message: ""Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop"" to be displayed."

INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the upper oil pan bolts as per Repair Instruction 11 13 010 ""Removing and installing /replacing upper oil sump (N63),"" the steps outlined in the attachment of this bulletin must be followed. Refer to attached document and the instruction section that applies to the procedure being carried out. The ISTA/D repair instructions are currently being revised."

bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."

Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.

Refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints SI B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil

After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).

SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints SI B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil

SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil

dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."

A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.

designates changes to this revision SUBJECT N54 Engine Fuel Injectors - Limited Warranty Extension to 10 Years/120,000 Miles . INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the fuel injectors to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This ""component-specific"" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks."

Due to less than optimal DME characteristic map data, cold engine starting performance could be unsatisfactory, leading to a customer complaint. CAUSE Unfavorable DME software

INFORMATION When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the display. The value of the low-pressure fuel supply sensor will read 0 bar at all times. * B1214_DI6KNDR * D18KHDR * AT1214_DIKNDR * AT1214_DIKHDR Do not replace the low-pressure fuel supply sensor. The operating pressure of the low-pressure fuel supply sensor can found in ""DME Diagnostic Query"" using the following procedure: 1. Exit the test plan and return to the control unit tree. http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14907...11/7/2012 Page 2 of 2 2. Select ""DME"" in the control unit tree. 3. Select "" Call Up ECU Functions."" 4. Select ""Diagnostic Query."" 5. Select ""Fuel Pressure (Low Pressure)."" 6. Select ""Query Status."" The engine must be running to verify operation of the pressure sensor. The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012. "

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2013 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 It is good practice to verify that the part number being removed from the engine matches the new injector part number, until further notice. When the ETK data is corrected, a notification will be distributed.

The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15C and + 15C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked (?wet?) with fuel, while the injector tips are covered with a layer of carbon deposit.

INFORMATION Not applicable.

INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).

A cracking or knocking noise is heard from the driveline on sharp turns at low driving speeds (<15 mph). CAUSE Software calibration error in the transfer case control unit (Longitudinal Torque Module or LMV)

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.

Refer to the following applicable SIBs before replacing the valve seals. * B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair * B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints * B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity * B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. * Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption * Spark plugs fouled with engine oil and excessive engine oil consumption * Excessive engine oil consumption All Vehicles: On vehicles, where an excessive oil consumption between services is the only complaint, a complete oil consumption test as described in SI B11 03 13, must be performed first before replacing the valve seals. On vehicles exhibiting reproducible smoking from the tailpipe when hot, additional engine diagnostic steps (e.g. engine compression test, leak-down tests; inspection of the crankcase ventilation lines and turbo intake/outlet tubes for excessive oil accumulation) should be performed and documented prior to replacement of the valve seals, in order to eliminate other possible causes. Refer to the SIBs listed above for important diagnostic tips. Do not remove the intake manifolds to clean the intake valve carbon.

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked (""wet"") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the ""N54 Engine Diagnostic Fault Tree"" file (the current version ""02_14_13"" is found as a PDF attachment to SI B12 55 06)."

Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.

??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.

Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

Refer to the applicable Service Information bulletin or ETK if carbon cleaning was not the root cause for the complaint. Reuse the strut brace bolts. Part Number Carbon Blaster Walnut Shells: Replacement media, 20/30 SAE or 0.45-0.80 mm walnut shells can be sourced locally or through one of the following distributors: MARCO(r) Corporate - (800) 252-7848, ext. 284 - marcousa.com/index.cfm Trinity Tool Company - (800) 587-4626 - www.trinco.com McMASTER-CARR(r) - www.mcmaster.com Refer to EPC for applicable gaskets and bolts.

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting

The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts

The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.

INFORMATION This bulletin outlines the procedure to check the engine timing chains for wear and should be completed in conjunction with SI B11 06 14 "N63 Customer Care Package". Performing the test plans identified in the procedure below will detect wear at an early stage and if necessary provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to assure the highest standard of performed repairs.

When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015

Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The procedure described in this bulletin should be completed in conjunction with performing SI B11 16 14, N63 Engine: Check the Timing Chain. Perform all recommended, due or qualifying "time-based" maintenance service tasks as directed by the Key Reader/ISPA Light application. Note: The procedure in SI B11 16 14 includes an engine oil and filter change. When applicable, also perform the procedure described in SI B61 30 14, 12-Volt Battery Replacement under the BMW Maintenance Program together with performing the N63 Customer Care Package. After completing all necessary repairs, vehicle needs to be test driven for up to 30 minutes to assure the highest standard of performed repairs.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut

During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.

INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the fuel injectors to: 10 years/120,000 miles as determined by the vehicle's original in-service date This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release during the first quarter of 2016. ELIGIBLE BMW VEHICLES To assist you in identifying the eligible vehicles, the DCSnet Warranty Vehicle Inquiry will be updated shortly with the ""Vehicle Comment"" shown below: BMW NA has extended the limited warranty for the engine fuel injectors on this vehicle to 10 years/120,000 miles as determined from the original in-service date. This component-specific limited warranty extension is subject to all the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please see SI B01 02 15. Note: Always check the DCSnet Warranty Vehicle Inquiry ""Vehicle Comments"" and the ""Repair History (Claims)"" sections first, before performing any repairs."

Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ? B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. ? Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine ? Excessive engine oil consumption ? Spark plugs fouled with engine oil

Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil.

designates changes to this revision SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) did not work correctly with ISTA/P 3.54.x or 3.55.0. It did not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The ""Conversion, oil service 12 months/15,000 km/10,000 miles"" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the affected ISTA/P versions"

conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard. AFFECTED VEHICLES This Service Action applies to E70, E71, E72, F01, F02, F04, F07, F10, F12, and F13 vehicles with the N63 engines corresponding to the production dates listed above. First check if a Service Action label with a code number 728 is already attached to the B-pillar. If a code number 728 has already been punched out, the Campaign has already been performed and no further action is necessary. Eligible vehicles will show the following Service Action-related Campaign Code: 00 13 48 02 00 If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one, because a number from an underlying label could appear in the punched-out hole of the new label."

INFORMATION If the vehicle exhibits any of the above drivability issues, perform the ISTA/D N63 Misfire Detection test plan. Please make sure the FASTA data is transmitted. Submit a PuMA case titled ""N63: Drivability after CCP."" Follow the recommendations received."

The CBS oil service conversion being performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) does not work correctly. It does not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The ""Conversion, oil service 12months/15,000km/10,000 miles"" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the current ISTA/P version"

The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.

designates changes to this revision SUBJECT N63 Engine: Customer Care Package. INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: z Hot-Film Air Mass Sensors z PIEZO High Pressure Fuel Injectors z Engine Vacuum Pump z Fuel System Low Pressure Sensor/Feed Line z Fresh Air Intake Turbo Seals z Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Information"" section below)."

There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.

Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."

designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail."

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.

INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015

The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output.

conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."

Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ? B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. ? Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine ? Excessive engine oil consumption ? Spark plugs fouled with engine oil

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE ? The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.

supersedes SI B27 02 13 dated June 2013. designates changes to this revision SUBJECT Knocking Noise from Driveline During Low-speed Turning. A cracking or knocking noise is heard from the driveline on sharp turns at low driving speeds (<15 mph). CAUSE Software calibration error in the transfer case control unit (Longitudinal Torque Module or LMV)

designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."

No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.

Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.

July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption Spark plugs fouled with engine oil and excessive engine oil consumption Excessive engine oil consumption Vehicles with less than 40,000 miles should not be considered for valve seal replacement. All Vehicles: A complete oil consumption test, as described inSI B11 03 13, must be performed first, before replacing the valve seals. Do not remove the intake manifolds to clean the intake valve carbon.

injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.

Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.2 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

A rattling or clattering noise may be heard from the front glove compartment area when driving on rough roads. CAUSE The upper storage compartment, or (multimedia changer MMC, if equipped) holder makes contact with the glove compartment housing.

Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. However, the menu option ""Message,"" used to retrieve or access messages, is no longer available in the iDrive menu. CAUSE Software error with ISTA/P 2.49.2 to 2.49.4 I-Level F001-13-03-503 to F001-13-03-505"

INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!

Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).

While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

Run diagnostics and if display is found to be damaged, replace Head-Up display.

The navigation system cannot be activated when entering the 20-digit INITIAL enabling code manually. This occurs after the Pre-Delivery Inspection (PDI) for the vehicle was already performed and finished. The wrong 20-digit ""enabling code"" was entered during the first attempt; the Headunit-High locks up and the correct ""enabling code"" will not be accepted."

The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly

Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. ??Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-H Hardware error in the Headunit-High"

INFORMATION When installing the new style HiFi amplifier (replacement part), the following conversion must be performed in ISTA/P: Conversion replacement HiFi loudspeaker system Note: This conversion option is only available in ISTA/P prior to the first new style HiFi amplifier installation in the affected vehicle.

The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.

The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly.

This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.

When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.

The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!

INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.

While driving at higher road speeds with the sunroof open a distortion or pulsating noise can be heard from the central bass speaker(s). Central bass speaker design

The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."

The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.

Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.

designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015

INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.

The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."

NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."

cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."

While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a ""Miles per hour"" display must also be present for immediate visual reference. To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer Instrument Cluster (KOMBI) software error."

irritating to the customer; or it is not possible to locate certain addresses, for instance:

irritating to the customer; or it is not possible to locate certain addresses, for instance:

Samsung S6 and the S6 Edge.

implausible outside temperature reading.

Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).

randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.

*RM

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

The lane change warning lamps (small and triangle-shaped) on the exterior door mirrors are too dark. This may occur when driving from light to dark conditions, such as: * Entering a tunnel * At twilight CAUSE: RLSS (Rain Light Solar Sensor) hardware error.

A rattling or clattering noise may be heard from the driver's or passenger foot well area while driving. CAUSE Tolerance excessive between the footwell air duct and the securing hooks.

Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Error in instrument cluster application.

For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).

CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem."

INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (State of Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (Stateof Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.

1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)

Hill Descent Control is inoperative after programming the vehicle with ISTA/P versions 2.49.0. or 2.49.1. Central Gateway Module software error.

The Head-up Display (HUD) is too dark. Rain/light/solar/condensation sensor (RLSB) hardware error

or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.

INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.

INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.

If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to the server C. Termination by the control module D. Termination by ISTA/P E. ICOM connector removed/falls out Then the DSC module may no longer communicate when connected to ISTA/D or ISTA/P. As a result, the DSC module cannot be reprogrammed. DSC software

The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module

When there is a low tire pressure warning, in some cases the position of the affected tire may be incorrectly displayed in the instrument cluster and CD (Control Display). Software error in the RDC (tire pressure control) module in conjunction with wheel electronics part number 4 078 787 or 4 079 152.

According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code is entered when running the QC1 Pre-Delivery Check test module. Refer to SI B09 04 09. IMPORTANT: No programming is required. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately.

CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem."

INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "

Sporadically the vehicle cannot be started, due to a discharged battery caused by a software glitch in the instrument cluster.

According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE

Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rear seat outlet lacks sufficient grease.

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

Tailgate does not stay in fully open position.

During inspection, the rear differential mount in the rear axle support shows signs of cracking.

Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)

The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route. The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.

The integrated owner's manual (IBA) is no longer accessible after programming the vehicle with either: ISTA/P 3.57.3 (F001-15-11-505) ISTA/P 3.58.0 (F001-16-03-501) ISTA/P 3.58.1 (F001-16-03-502) ISTA/P software error

The integrated owner's manual (IBA) is no longer accessible after programming the vehicle with either: ISTA/P 3.57.3 (F001-15-11-505) ISTA/P 3.58.0 (F001-16-03-501) ISTA/P 3.58.1 (F001-16-03-502) ISTA/P software error

The route guidance to an address selected from the iPhone address book is inoperative. The navigation system integrated into the Headunit-High (HU-H) is not accepting addresses from the iPhone address book when the state (part of the address) is stored in the abbreviated form (e.g., NY instead of New York).

The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affected; they can be stored correctly. Software error in the SDARS control unit integrated in the Headunit-High (HU-H)

The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.

designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.

designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD

designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim

Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

A rattling or clattering noise may be heard from the front passenger's side footwell area when driving on rough roads. CAUSE The front passenger's footwell trim makes contact with the side cover of the instrument panel.

This Service Action involves F01, F02, and F04 7 Series models 2009 to 2014. Only vehicles which require this Service Action to be completed will show it as ?Open? when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."

If the customer profile is assigned to only unlock the driver door after programming with ISTA/P 3.55.x, the trunk will not open with the remote. CAUSE Coding error in CAS (Car Access System) for trunk locking

Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.

Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""

Wrong coding in the spare part from the supplier

INFORMATION Not applicable.

Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier

ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.

A rubbing or creaking noise is heard from the front axle when driving over uneven road surfaces. The vibration dampener in the front axle support is pressing against the front axle support.

A noise may be heard from the left or right front seat base when driving on rough roads. CAUSE The riveting of the seat control bracket to the metal seat base is too loose.

along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

inoperative.

seat may restricted.

Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

time the vehicle is in the shop.

The flexible disc (giubo) that connects the rear driveshaft to the transfer case may crack. Excessive angular load on the flexible disc on the driveshaft.

ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.

The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.

Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

The flexible disc (giubo) that connects the rear driveshaft to the transfer case may crack. Excessive angular load on the flexible disc on the driveshaft.

Refer to the Warranty section. This Service Information bulletin replaces SI B26 05 16 dated December 2016. The flexible disc (giubo) that connects the rear driveshaft to the transfer case may crack. Excessive angular load on the flexible disc on the driveshaft.

It designates changes to this revision SUBJECT Moisture in LED Headlight . INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. AFFECTED VEHICLES This Service Action involves F01, F02, F04, F06, F07, F10, F12, F13 and F25 vehicles which were produced August 2010 to June 2012. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."

After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."

After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit

After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit

When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.

*RM

A fault in the parking brake (EMF) switch could cause a Check Control message (Parking Brake Failure) to display. However, all braking functions, including the parking brake and switch continue to operate properly in this case. Affected vehicles in center inventory must not be delivered until the parking brake switch has been replaced. Parking brake switches for the F15 must be ordered VIN-specific. Refer to Service Information bulletin B61 20 13 for the part number and complete instructions. Parts for the F01 and F02 are not available at this time. An availability update will be provided by November 20 (1 week).

A fault in the parking brake (EMF) switch could cause a Check Control message (Parking Brake Failure) to display. However, all braking functions, including the parking brake and switch continue to operate properly in this case. Affected vehicles in center inventory must not be delivered until the parking brake switch has been replaced. Parking brake switches for the F15 must be ordered VIN-specific. Update: vehicles held at a VDC (port facility) will have the switch replaced before release to a center. Therefore do not order parts for vehicles held at a VDC. Refer to Service Information bulletin B61 20 13 for the part number and complete instructions.Parts for the F01 and F02 are not available at this time. An availability update will be provided by November 20 (1 week).

An electrical malfunction in the EMF (Electromechanical Parking Brake) switch can cause an erroneous Check Control Message to be displayed. The parking brake functions properly. EMF switch hardware error AFFECTED VEHICLES This Service Action involves F01, F02 and F15 vehicles which were produced from June 2013 to October 2013. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 658. If code number 658 has been punched out, the campaign has already been performed. If code number 658 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action."

The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model.

The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model

The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.

An electrical malfunction in the EMF (Electromechanical Parking Brake) switch can cause an erroneous Check Control Message to be displayed. The parking brake functions properly. EMF switch hardware error AFFECTED VEHICLES This Service Action involves F01, F02 and F15 vehicles which were produced from June 2013 to October 2013. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 658. If code number 658 has been punched out, the campaign has already been performed. If code number 658 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action."

When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.

The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants

When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.

Note: No fault code is stored Software error in the Instrument Cluster

*RM UPDATED ON 4/24/2013. *KB

axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.

There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.

from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

*RM

All audio and heating/air conditioning functions cannot be controlled when the vehicle is moving. After the vehicle is turned off and has entered sleep mode (after approximately 30 minutes), the system operates normally. CAUSE: Software error in the audio and air conditioning control panel.

A rattling or clattering noise may be heard from the front passenger's side instrument panel, when driving on rough roads. CAUSE The front passenger's defroster air duct makes contact with the windshield.

Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before 11/11/13.

INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the ""Repair kit for button caps"" when performing this repair. Replace ALL the buttons with those included in the kit. Note: Please do not use and claim the part number for the "Repair kit, radio and A/C panel." To ensure the button cap kit with the correct symbols and labels is installed, perform a part number lookup in ETK by VIN. Labor operation code 64 11 326 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 64 11 769 instead."

The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel.

1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.

bags.

passenger's side air bags for evaluation. The selected vehicles for air bag replacement must have been predominantly driven/operated in high temperature & high humidity southern areas of the United States and its territories.

The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.

Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.

When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * CCM (Check Control Message) ""Display failure"" * Lighting INOP * Turn signal lights INOP * Break lights INOP * License plate light INOP * Courtesy lights INOP * Instrument cluster w/o light 2. Windows * One or both front windows INOP 3. LIN components https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15625.1.B630513... 8/29/2013 Page 2 of 2 * CCM ""no blind spot detection"" if equipped * Power mirrors INOP * Seat adjustment INOP 4. Hardware inputs * Door locks INOP * Gear shifts automatically to P * Gear shift lever cannot be moved out of P 5. Electrical steering column adjustment * ELSV (Electric Steering Column Adjustment) INOP CAUSE Various causes include the following: * Blown fuse * Faulty wiring * Faulty component"

The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)

A whistling noise is heard from the center fresh-air vents. The noise can be heard during the warm up phase (3 to 10 mins) after the heating system is first activated, with low outside temperatures and the center vents stratification adjustment wheel is turned to the ""red"" position. Note: This is independent of the air distribution setting, but a lower fan speed is required. CAUSE Unfavorable air flow against the mixing flaps in the upper distribution housing"

Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number

INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION