2017 Bmw 740e TSBs

There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

Traces of coolant leaking from the expansion tank of the low temperature cooling system.

position without any customer influence.

when placing the key against the steering column.

The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.

This would lead to loss of coolant from the engine.

When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.

when placing the key against the steering column.

placing the key against the steering column.

and the vehicle maynot start when placing the key against the steering column.

to remove or breaks apart in the oil filter housing.

A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

position.

and the vehicle may not start when placing the key against the steering column.

and the vehicle may not start when placing the key against the steering column.

A manufacturing defect affecting the ignition coil insulation.

not charge the vehicle.

and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.

Traces of coolant leaking from the expansion tank of the low temperature cooling system. Aluminum corrosion in the charge air intercoolers, or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.

second engine oil service (Service Counter 2 only). The scope of maintenance work will display in ISPA Next that applies to the high-temperature circuit. This new coolant check only pertains to the above listed models with gasoline engines. During the normal operation of the vehicle, there is a certain amount of coolant absorption by the various components/gaskets/seals contained within the coolant systems. Over time, the coolant absorption can cause the coolant level to fall below the maximum fill level in the reservoir. In some cases, the level may even fall low enough to cause the high-temperature circuit low coolant level warning light to illuminate, along with displaying the corresponding Check Control message.

// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.

Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited operation 1A4007 DME Electric fan function: Operating mode implausible And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.

Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration (1). Aluminum corrosion in the charge air intercoolers or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.

The vehicle will run rough or hesitate when accelerating from a stationary position.

A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).

DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.

The Malfunction Indicator Lamp (MIL) is illuminated and the following fault code is stored in the Digital Motor Electronics (DME). 20E120 - Crankcase ventilation ventilation hose: not connected/defect A software error in the Digital Motor Electronics (DME).

Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.

indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.

The engine will not start at temperatures below freezing. The starter does not turn and engage.

There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.

PHEV Special Requirement and Operation The PHEV fuel tanks are designed for the special requirements that arise from the hybrid operation for example operation of the vehicle alternates between the combustion engine and the electric motor. As a result excess pressure can build up due to the gasoline vapors this excess tank pressure must be dissipated before the fuel filler cap is opened. As outlined in the Refueling Procedure attachments the vehicle's operator performs a pressure equalization procedure to address the above situation. After this procedure is completed only then can the fuel filler flap (door) be opened to access and remove the fuel cap for refueling. Possible Concerns Even though the pressure equalization procedure has been performed/completed the fuel filler flap (door) still cannot be opened and/or related fuel tank readiness indicator (code) does not reset. The fuel tank pressure sensor may have failed and this could be the cause.

Customer complains that the engine shuts off after the Remote Control Parking function is completed, and the BMW Display Key is placed on the wireless charging tray. Software error in the Body Domain Controller (BDC).

This situation will not generate a customer complaint.

Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration.

Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.

On affected vehicles the camshaft sensors will be inspected and if necessary replaced.

This fault does not cause any drivability complaints or engine warning lamps.

After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).

When starting the vehicle with Electric Park Brake (EPB) engaged. The brake pedal is hard. The red brake warning light in the instrument cluster lights up. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. After starting the engine again the warning light is no longer active and the braking force assistance is available again.

A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).

The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.

A check engine light or check control message is present.

One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.

This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * Map thermostat and electrical harness (corrosion).

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.

Note: This situation only affects the listed vehicles with a factory I-level lower than 18-03-XXX. After teaching in a new replacement radio remote key (aka radio-operated key), Comfort Access keyless entry and Passive Go (aka Convenience Starting) are no longer possible. However, it is possible to start the engine by holding the new key to the ring antenna at the right side of the steering column. CAUSE Software error in the remote key, and/or the Display Key where applicable.

Noise when starting the engine. Engine making a rattling/grinding noise near the 12 volt starter motor. The following fault has been stored in the DME fault memory: * 21A511 - Start system, pinion starter motor: Timeout The following faults are also possible: * 21A504 - EGS, separation clutch: jammed open * 21A50A - Start system, pinion starter: Timeout successively occurred multiple times * 21A510 - Start system, EME: Timeout Consequential damage to flywheel (Torsional vibration damper) and automatic transmission may have also occurred. The starter motor is broken. It may be indicated by:

The following fault has been stored in the Digital Motor electronics (DME) fault memory with no other engine oil pressure faults stored: ??1C0102 - oil pressure control, plausibility, static: Pressure too low This fault will not cause a customer complaint or a Check Control Message (CCM). The fault is typically identified during unrelated diagnostics. Software error in the Digital Motor Electronics (DME) may cause the fault code to be erroneously stored. Only Integration level 17-11-5xx and higher are affected.

This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * Map thermostat and electrical harness (corrosion) Also, make sure that Service Bulletin B12 24 18 Service Action: Program Control Units, is completed when performing this Service Action.

This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * Charge air coolers (corrosion)

This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * Charge air coolers (corrosion) * Map thermostat and electrical harness (corrosion)

This bulletin describes the procedures to inspect and if necessary replace the following components: * Check VANOS System (vehicle test and review faults stored in the DME) * Turbo charger oil feed lines (leaking) * Charge air coolers (corrosion) * Map thermostat and electrical harness (corrosion) Also, make sure that Service Bulletin B12 24 18 Service Action: Program Control Units, is completed when performing this Service Action.

??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.

passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)

passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)

warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.

related components, the fuel doorcover pot (ejector and drive), the filler flap (door) itself and/or the emergency release mechanism arenot included under this extended warranty coverage.

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded

As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

Control Message.

vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.

were produced between September 26, 2018 and July 9, 2021. The issue involves the wiring of the Battery Safety Terminal (BST).

and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

sensor) whichdecreases the theft-proofing against rangeextenders.

be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.

This does not affect the total vehicle odometer reading.

BATTERY to be performed and completed are now no longer included in this Recall.

a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.

System (DSS) is disconnected from the electrical system via an internal relay.

The connection between the LED module and light tube inside the headlight is damaged.

corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.

System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.

be reduced which would display the Driving Assistance Check Control Message.

be reduced which would display the Driving Assistance Check Control Message.

Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged.

Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.

There may be a potential issue in the welding process of the HV-modules.

Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.

Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.

Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.

battery.

battery.

This noise is only heard from headrests on vehicles equipped with the optional Executive Lounge Seating SA (Option Code) 04F4. Excessive movement between the headrest's internal rod and sleeve.

Software error in the Advanced Telematics Module 2 (ATM2).

This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

be reduced which would display the Driving Assistance Check Control Message.

movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).

Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged

Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.

One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.

The selection is present on the CID (central information display) but cannot be activated. Software error in the FZD (Roof Function Center) module.

One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.

Software error in the Advanced Telematics Module 2 (ATM2).

This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.

available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).

illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.

entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.

When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.

Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

the front seat when an occupant sits in the seat or when the vehicle is cornering. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Seat backrest frame is touching the seat cover.

The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.

INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.

2019.

2019.

The customer's vehicle does not start due to a totally discharged battery.

The steering is made more difficult by failure of the 12 V auxiliary battery. The Check Control message lights up: It is possible to continue driving. Steering effort and/or steering behavior is changed. Drive moderately. Failure of 12V auxiliary battery.

One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.

Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. A saved seat position cannot be retrieved. The memory function works again after a terminal change or backrest width adjustment. Note: Manual seat adjustment using the button for forward/back seat adjustment still works. Software error in the seat module.

Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. If the situation is currently present, sit in the seat and move the seat to a different position then the POL (Passenger Occupancy Light) light will function correctly. In some cases the Air bag Warning Light was illuminated. Advanced Crash Safety Module (ACSM) fault "930A1C - Front passenger seat occupancy detection transmitting fault (moisture)" is stored. 1. Electronics (for example smart phones or laptops) are connected to the USB charging port or cigarette lighter and placed on the seat. 2. The seat was wet (e.g. very high humidity, spilled liquids or rain). 3. Faulty plug connection to Evaluation Electronics CIS (Capacitive Interior Sensing). 4. Excessive spacing between seat mat sensor signal wires and their grounding shield sleeve. * Drying the seat mat due to moisture. * If there is no moisture, secure loose cables and install 2 cable ties * If the 2 cables ties are already installed properly, replace the seat mat * Statement added to SI - do not replace the CIS electronics or the ACSM module for this siutation.

of North America, LLC (BMW NA) is extending the limited warranty for the vehicles high-voltage battery safety box to:

FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.

fails.

acoustic signals) may also have failed.

Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).

This can be reproduced with all audio sources as well as telephone and voice output.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).

2) The device switches off due to over temperature (built-in device protection).

key was inside the vehicle.

longer available, a black screen is shown in the Control Display, the system works again after a short interruption.

charging current might not be displayed correctly in the instrument cluster.

When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.

Information Display (CID).

preview images at times.

preview images at times.

not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Also, the buttons on a spare key do not work either.

When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

The navigation is no longer available. A black screen is shown in the Control Display.

black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).

ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).

Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

Central Information Display (CID) when the Surround View is activated.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).

The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.

This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.

The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.

Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).

The Driver Assistance System limited warning message is displayed.

The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).

The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).

May 2019.

During programming several aborts can occur in the head unit NBT EVO (HU-H2).

The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Drive with caution to the nearest authorized BMW Service workshop and/or Collision warning/you can continue driving. Collision warning fully or partially failed. No warning is given if the distance from the vehicle in front is too short.

Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.

Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.

The Audio Amplifier (AMP) and/or the Active Sound Design amplifier (ASD) may not function intermittently or permanently. CAUSE The foam seals of the trunk water channel clips may be missing or damaged.

INFORMATION All required parts can be found in the Electronic Parts Catalog.

following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.

start, when the outside temperature is 32 F (0 C) or lower.

start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.

start, when the outside temperature is 32F (0C) or lower.

Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.

operations.

operations.

Control with Stop & Go (ACC) function is activated.

have the proper tightening torque applied.

codes are stored: 138402 279B00 138220 13820D 13820E.

Activation of stationary ventilation is not possible after parking the vehicle.

Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.

Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates.

The Touch Command tablet (at the rear seat center console) does not automatically reconnect to the vehicle after a sleep cycle.

When a short test is performed as part of a workshop visit for an unrelated situation.

After a long journey (more than 30 minutes).

DRIVE IS DEFECTIVE. A red-colored Check Control indicator (ID 170) can appear.

vehicles that have been produced between June 29, 2018 ? September 10, 2018. The issue involves the oil-to-water heat exchanger which can start to leak. Approximately 285 vehicles are affected by this delivery stop.

Radiator Grille Upper and Lower Active Air Flaps to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered. 1. Air flap control (link), active, upper (G12, G30) 1. Air flap control (drive), active, upper. 2. Air flaps, upper (assembly). 3. Air flaps, lower (assembly).

This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC

However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.

There is a slight movement in the seat that is most noticeable when moving forwards and backwards.

.

illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.

illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

illuminated.

illuminated, with faults stored related to the upper and/or lower active air flap(s).

illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator (G01 G02 G12 G30 G32) Faulty lower air flap assembly (G01 G02 G12 G30 G32) Software error in the DME affecting the upper flap (G01 G02 only)

or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.

are not operating up to customer expectations.

This Service Information Bulletin (Revision 2) replaces SI B51 21 19 dated August 2019. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s).

During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

supersedes SI B61 23 15 dated April 2016.

The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

supersedes SI B61 23 15 dated April 2016.

The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris.

The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light assembly.

Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply.

Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.

vented position, the sunroof may reverse (anti-trap activates) when closing.

During diagnosis fault code 231507 "BDC RESET by watchdog" stored in the DME. CAUSE Software error in the Body Domain Control (BDC) unit.

Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.

noise may occur.

The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.

Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Software error in the Body Domain Controller (BDC) control unit.

Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Software error in the Body Domain Controller (BDC) control unit.

A groaning noise is present from the area between the front and rear sunroof glass panels only with the sunroof completely closed. Venting the front sunroof glass causes the noise to stop. The front sunroof glass is rubbing against the rubber seal of the rear sunroof glass.

Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.

A groaning noise is present from the area between the front and rear sunroof glass panels only with the sunroof completely closed. Venting the front sunroof glass causes the noise to stop. The front sunroof glass is rubbing against the rubber seal of the rear sunroof glass.

Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.

The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).

The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).

1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23

Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.

the steering wheel.

height adjustment.

height adjustment.

height adjustment.

fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.

too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time. Software error in the KAFAS (camera-based driver assistance system) control unit.

axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.

intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.

Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.

The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver.

complaints may occur: Longitudinal fore and aft jerking in vehicle, Longitudinal vibrations in vehicle, Jerking during gearshift.

Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".

shifted to the left.

The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.

various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).

The fault is resolved once the vehicle goes into sleep mode.

No pertinent electric drivetrain fault codes to assist with diagnosis. "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable. MSA deactivation. 12 Volt battery failure. Intelligent Battery Sensor (IBS) failure.

When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.

Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.

When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.

Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head-unit interface software start-up synchronization error for the rear view camera.

When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.

lever (GWS) may flicker over time or intermittently not illuminate. The GEAR SELECTOR SWITCH may not have been produced to specifications.

* Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * MSA deactivation * 12 volt battery failure * Intelligent Battery Sensor (IBS) failure.

Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Camera function returns after terminal change. Note: This error situation can rarely, if ever, be duplicated on demand. Head-unit interface software error for the rear view camera.

vehicles may receive new functionality or modifications in their features.

This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

changes to vehicle functionality that will result from each update.

This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

may receive new functionalities or modifications in their features with a new Software Update.

(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

With the introduction of RSU, customers now can update the vehicle software by themselves.

G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).

After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).

During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit.

2019 BMW 5 and 7 Series vehicles that have been produced from September 13-14, 2018. There is a possibility that the affected vehicles do not have the correct amount of coolant in the low-temperature coolant system. Approximately 3 vehicles are affected by this delivery stop that have already been delivered to dealers. Affected vehicles show the campaign as ?Open? when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: STOP013433 B170418 Delivery Stop: Low Temperature Coolant System. The bulletin will be updated with more information when it becomes available.

workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery date.

This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.

move.

are either stuck open or closed and they will not move. There are no faults stored for the active air flaps.

Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. The pin used to attach the upper active air flap actuator has detached from the linkage.

This Service Information bulletin replaces SI B84 02 14 dated September 2018.

The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.

For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.

Additionally, the Integrated Owner's Handbook cannot be displayed.

The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.

In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.

the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.

The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market.

The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market.

ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.

Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

brake fluid change may be displayed incorrectly. Software error in the Instrument Cluster (KOMBI).

brakes applied, noticeable at low speeds. The vehicle must be moving.

Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.

"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).

The brake lights activate by themselves for 8 seconds only after unsuccessfully unlocking the vehicle using Comfort Access.

The brake lights activate by themselves for 8 seconds only after unsuccessfully unlocking the vehicle using Comfort Access.

The status indicator LED on the air conditioning control panel (IHKA) lights up green.

Due to a logistics error in production, an radio air conditioning control panel without a CD slot was installed.

Due to a logistics error in production an radio air conditioning control panel without a CD slot was installed.

Due to a logistics error in production an radio air conditioning control panel without a CD slot was installed.

No heater output in eDrive mode.

1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.

Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.

indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied.

Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened.

vehicles that were produced between March 25, 2019, and October 17, 2020.

18 dated November 2018.

Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.

The front wheel air duct may be loose or protruding into the wheel-well as seen below. The outer section of the air duct has separated from the inner.

This can already take place as of low speeds. Incorrect torque applied to the mounting screws during production allowing flexing/movement around the sunroof cassette/glass unit. And/or Improperly installed (loose) threaded bushings in the roof panel.

What's New: Creaking and/or rattling noise from the sunroof area, especially when driving on uneven road surfaces. This can already take place as of low speeds. Incorrect torque applied to the mounting screws during production, allowing flexing/movement around the sunroof cassette/glass unit. And/or Improperly installed (loose) threaded bushings in the roof panel.