2018 Bmw 640i TSBs
279 Technical Service Bulletins across 15 categories
Categories
Engine
52 bulletinsEVAP SYSTEM PURGE (VENT) VALVE EXT LTD WTY (ELW) 15/150
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
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This would lead to loss of coolant from the engine.
Check Control message (CCM) displays "Vehicle key missing" after engine start.
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in...
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conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
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to remove or breaks apart in the oil filter housing.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP .
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With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...
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position.
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect...
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tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
COOLANT LEVEL CHECK AND TOP-OFF AT SECOND OIL SERVICE: A new, additional coolant level check task is now linked to the...
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second engine oil service (Service Counter 2 only). The scope of maintenance work will display in ISPA Next that applies to the high-temperature circuit. This new coolant check only pertains to the above listed models with gasoline engines. During the normal operation of the vehicle, there is a certain amount of coolant absorption by the various components/gaskets/seals contained within the coolant systems. Over time, the coolant absorption can cause the coolant level to fall below the maximum fill level in the reservoir. In some cases, the level may even fall low enough to cause the high-temperature circuit low coolant level warning light to illuminate, along with displaying the corresponding Check Control message.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS - LTD WTY EXT TO 15 YEARS/150000: A check engine light or check control...
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message is present for the active air flaps behind the kidney grilles. The potential component-related causes of these faults are a: 1. Mechanical issue with the linkage of the upper or lower active air flap; and/or an 2. Internal short circuit of the adjustment motor.
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME: The following faults may be erroneously stored in the Digital...
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Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited operation 1A4007 DME Electric fan function: Operating mode implausible And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.
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The vehicle will run rough or hesitate when accelerating from a stationary position.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019.
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Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.
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The engine will not start at temperatures below freezing. The starter does not turn and engage.
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated.
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There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018.
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Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018.
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This fault does not cause any drivability complaints or engine warning lamps.
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING.
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In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME.
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The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
B58 ENGINE: OIL LEAK FROM TURBOCHARGER.
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Engine oil (1) can be seen leaking from the bottom of the turbocharger near the band clamp (2). The turbocharger band clamp is loose.
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.
POWER WINDOWS WILL NOT INITIALIZE AFTER WINDOW LIFT MOTOR REPLACEMENT.
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The windows are unable to be initialized after replacement of a window lift motor.
COMFORT ACCESS AND PASSIVE GO DO NOT WORK AFTER REPLACING A REMOTE KEY.
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Note: This situation only affects the listed vehicles with a factory I-level lower than 18-03-XXX. After teaching in a new replacement radio remote key (aka radio-operated key), Comfort Access keyless entry and Passive Go (aka Convenience Starting) are no longer possible. However, it is possible to start the engine by holding the new key to the ring antenna at the right side of the steering column. CAUSE Software error in the remote key, and/or the Display Key where applicable.
POWER WINDOWS WILL NOT INITIALIZE AFTER WINDOW LIFT MOTOR REPLACEMENT.
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The windows are unable to be initialized after replacement of a window lift motor. This only affects vehicles with I-level S15A-18-03-511 or lower. For vehicles with I-level S15A-18-03-511 or lower, there is a software error in the BDC (Body Domain Controller) that affects initialization of replacement window lift motor electronics.
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
"?DYNAMIC STABILTY CONTROL WARNING ON WITH LIMITED POWER STEERING ASSIST This Service Information bulletin replaces SI...
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B34 09 16 dated January 2017 What's New: ? This SIB is a complete revision of B34 09 16. Steering feels heavy (limited power assist) The Dynamic Stability Control (DSC) light and Service Engine Soon light may be on. The following message may be displayed in the Check Control (CC): * CCM 350 ""It is possible to continue to drive. All-wheel drive system."" * Other CC messages may be stored related to: Restraint system / lane change warning / distance information / pedestrian protection. One or both of the following faults are stored in the DSC: * D36500 - Message fault (xDrive actuator information, ID: XDRV_ACT_INFO) - Timeout * D356E4 - Message fault (status of distribution of the longitudinal torque on the front axle rear axle, ID: ST_REPAT_XTRQ_FTAX_BAX) - Timeout The following faults can also be stored in the DDE or DME: * DDE: CD95E0 - Message (ST_REPAT_XTRQ_FTAX_BAX, 19.3.4,FX), Timeout: Message (status of distribution of longitudinal torque of front axle rear axle) from longitudinal torque distribution failed * DME: CDA056 - FlexRay, message (status of distribution of longitudinal torque of front axle rear axle / xDrive actuator information, 19.3.4): missing Internal fault in the transfer case control unit (Longitudinal Torque Module - LMV). "
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS.
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The following fault has been stored in the Digital Motor electronics (DME) fault memory with no other engine oil pressure faults stored: ??1C0102 - oil pressure control, plausibility, static: Pressure too low This fault will not cause a customer complaint or a Check Control Message (CCM). The fault is typically identified during unrelated diagnostics. Software error in the Digital Motor Electronics (DME) may cause the fault code to be erroneously stored. Only Integration level 17-11-5xx and higher are affected.
SERVICE ACTION: PROGRAM CONTROL UNITS (DME): The check engine light is illuminated and the vehicle may run roughly
POWER WINDOWS WILL NOT INITIALIZE AFTER WINDOW LIFT MOTOR REPLACEMENT: The windows are unable to be initialized after...
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replacement of a window lift motor.
HEATER HOSE IS CONTACTING THE STEERING SHAFT: The customer may complain of a coolant leak from the front of the vehicle,...
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or a noise when turning the steering wheel.
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS: The following fault has been stored in the Digital Motor...
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electronics (DME) fault memory with no other engine oil pressure faults stored.
Infotainment
52 bulletinsThe Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).
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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...
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acoustic signals) may also have failed.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
The customer complains that the radio stations change by themselves.
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
Temporary black screen in the instrument cluster.
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...
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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...
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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
SiriusXM satellite radio is not working and does not display a channel list.
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...
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Information Display (CID).
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any...
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preview images at times.
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any...
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preview images at times.
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.
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The navigation is no longer available. A black screen is shown in the Control Display.
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn...
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black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW...
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ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the...
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Central Information Display (CID) when the Surround View is activated.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display...
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in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
DISPLAY KEY IS NON-FUNCTIONAL.
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This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.
DRIVERS ASSISTANCE SYSTEM: CHECK CONTROL MESSAGE IS DISPLAYED.
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The Driver Assistance System limited warning message is displayed.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
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During programming several aborts can occur in the head unit NBT EVO (HU-H2).
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS.
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The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Drive with caution to the nearest authorized BMW Service workshop and/or Collision warning/you can continue driving. Collision warning fully or partially failed. No warning is given if the distance from the vehicle in front is too short.
HEADS UP DISPLAY SPORADICALLY INOPERATIVE.
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Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.
HEADS UP DISPLAY SPORADICALLY INOPERATIVE.
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Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.
FM RADIO STATIC HEARD BETWEEN 88 TO 97 MHZ.
RADIO REMOTE SPORADICALLY INOPERATIVE.
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INFORMATION All required parts can be found in the Electronic Parts Catalog.
?DISPLAY KEY IS NON-FUNCTIONAL.
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Display key is non-functional. Display key cannot be charged or switched on. Possibly defective display key.
HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry B7F6E4 HUD: Fault in display backlighting is stored in the...
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instrument cluster.
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the...
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Central Information Display (CID), upon connecting to the vehicle:
COMPONENT PROTECTION ACTIVE.
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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
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the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry B7F6E4 HUD: Fault in display backlighting is stored in the...
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instrument cluster.
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
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COMPONENT PROTECTION ACTIVE
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...
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performing ISTA4 programming, there is no audio playback.
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...
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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
ACTIVE REAR SPOILER MALFUNCTION: A check control message (Message ID 822) may be displayed, indicating that the rear...
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spoiler cannot be adjusted and the driver is instructed not to exceed 80 mph.
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.
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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
ERRONEOUS HEAD-UP DISPLAY FAULT IN INSTRUMENT CLUSTER: B7F6E3 - HUD: Fault in the communication (HUD not answering) in...
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instrument cluster fault.
Electrical
42 bulletinsA situation may occur where the front passenger seat is not occupied; however, a fasten seat belt warning and a front...
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passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
The Supplemental Restraint Systems (SRS) Front Passengers Seat Occupancy Capacitive Interior Sensor (CIS) Mat for...
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defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
A situation may occur where the front passenger seat is not occupied; however, a fasten seat belt warning and a front...
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passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
The Supplemental Restraint Systems (SRS) Front Passengers Seat Occupancy Capacitive Interior Sensor (CIS) Mat for...
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defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Headlight check control (CC) message 128 "High beam headlight failure" is displayed.
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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
The Dynamic Stability Control (DSC) warning light comes on while driving.
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The following DSC fault codes for the wheel speed sensors are stored: 480712 and/or 480715 and/or 480718 and/or 48071B They cannot be cleared, even though the wheel speed sensors work correctly and no problem can be found with the wiring harness.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
Component-Specific Limited Warranty Extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.
48 V battery may become totally discharged, and possible replacement needed.
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...
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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored.
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The connection between the LED module and light tube inside the headlight is damaged.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access.
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Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU...
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Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL.
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Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...
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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019.
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Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019.
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One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019.
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The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is...
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available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...
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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.
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When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
CLICK CLACK NOISES IN BACKREST AREA OF FRONT SEAT: An alternating "click-clack" noise is heard from the backrest area of...
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the front seat when an occupant sits in the seat or when the vehicle is cornering. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Seat backrest frame is touching the seat cover.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.
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The customer's vehicle does not start due to a totally discharged battery.
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED.
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One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING.
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Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. A saved seat position cannot be retrieved. The memory function works again after a terminal change or backrest width adjustment. Note: Manual seat adjustment using the button for forward/back seat adjustment still works. Software error in the seat module.
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED.
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Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. If the situation is currently present, sit in the seat and move the seat to a different position then the POL (Passenger Occupancy Light) light will function correctly. In some cases the Air bag Warning Light was illuminated. Advanced Crash Safety Module (ACSM) fault "930A1C - Front passenger seat occupancy detection transmitting fault (moisture)" is stored. 1. Electronics (for example smart phones or laptops) are connected to the USB charging port or cigarette lighter and placed on the seat. 2. The seat was wet (e.g. very high humidity, spilled liquids or rain). 3. Faulty plug connection to Evaluation Electronics CIS (Capacitive Interior Sensing). 4. Excessive spacing between seat mat sensor signal wires and their grounding shield sleeve. * Drying the seat mat due to moisture. * If there is no moisture, secure loose cables and install 2 cable ties * If the 2 cables ties are already installed properly, replace the seat mat * Statement added to SI - do not replace the CIS electronics or the ACSM module for this siutation.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
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cycling the ignition.
DIAGNOSTIC COMMUNICATION WITH FLEXRAY CONTROL MODULES NOT POSSIBLE: There are no customer complaints associated with...
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this issue.
Body & Paint
27 bulletinsThe basic conditions for initializing the power windows are not met.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop).
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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector.
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The sunroof may not properly initialize as a result.
SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector.
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The sunroof may not properly initialize as a result.
DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times.
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The door lock strikers may be misadjusted.
SUNROOF REVERSES WHEN CLOSING: This Service Information Bulletin (Revision 3) replaces SI B54 08 19 dated December 2019.
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The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector. The sunroof may not properly initialize as a result.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
GROANING OR CRACKING NOISE WHEN OPENING OR CLOSING THE DOORS: A groaning or cracking sound is present when opening and/or closing any of the doors.
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Interference between the door panel and door.
SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector.
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The sunroof may not properly initialize as a result.
DOOR LATCHING COMPLAINTS IN COLD WEATHER: Below freezing ambient temperatures: One or more doors (front or rear) may not...
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open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
HUMMING RUMBLING NOISES AFTER OPENING THE DOOR: After waking up/unlocking and entering the vehicle a humming/rumbling...
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noise may occur.
SUNROOF REVERSES WHEN CLOSING.
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What's New: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector. The sunroof may not properly initialize as a result.
SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector.
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The sunroof may not properly initialize as a result.
CRACKING NOISE FROM DASHBOARD TRIM.
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A cracking noise is present from the area of the dashboard trim when heating or cooling the vehicle. Thermal expansion of the plastic components of the decorative trim causes cracking noises.
Rattle noise from tailgate: A rattle noise is present in the area of the tailgate while driving.
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The tailgate stop is improperly adjusted.
DOOR LATCHING COMPLAINTS IN COLD WEATHER.
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Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
DOOR LATCHING COMPLAINTS IN COLD WEATHER.
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Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
HUMMING/RUMBLING NOISES AFTER OPENING THE DOOR.
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After waking up/unlocking and entering the vehicle may cause a humming/rumbling noise to occur.
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE.
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The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE.
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The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING: Selecting one of the saved seat positions (via the memory seat position...
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switch on the door panel), fails to work.
WINDOW WILL NOT CLOSE AFTER REPEATED BUTTON PUSHES: One or more power windows stops operating after repeated button pushes.
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This usually occurs when trying to close the window.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
COMFORT ACCESS SPORADICALLY INACTIVE VIA DOOR HANDLE: Sporadically, CA (Comfort Access) locking or unlocking of the...
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vehicle does not work via the door handles.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
Other
25 bulletinsA groaning type noise is heard during the height adjustment.
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...
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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
A groaning type noise is heard during the height adjustment.
Due to a production error, the telematics control units were delivered without an IMS configuration.
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.
A groaning type noise is heard during the height adjustment.
The BMW key card cannot be activated.
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The activation menu in the BMW iDrive is missing.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...
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Control with Stop & Go (ACC) function is activated.
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle, when cornering, maneuvering, parking or pulling away from a parking space.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: This correction is to be used for all situations where the following fault...
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codes are stored: 138402 279B00 138220 13820D 13820E.
RATTLING NOISE FROM THE 2ND ROW SEAT BACKREST.
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A rattling noise can be heard from the backrest of the 2nd row bench seat. This noise can be heard over bumps while driving or if someone is sitting in the seat.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE.
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Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS.
DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION.
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Customer request for deactivation of the automatic air recirculation function.
FAULT CODE 804417 CAUSED BY THE REMOTE KEY.
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When a short test is performed as part of a workshop visit for an unrelated situation.
NO COOLING INTERMITTENTLY FROM VENTS.
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After a long journey (more than 30 minutes).
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
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seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle when cornering, maneuvering, parking or pulling away from a parking space.
ConnectedDrive/BMW Assist System Diagnosis Information
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle when cornering, maneuvering, parking or pulling away from a parking space.
Lighting
18 bulletinsOne or more of the LED daytime running lights are dim or discolored.
One or more of the LED daytime running lights are dim or discolored.
Component specific limited warranty extension.
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This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
One or more of the LED daytime running lights are dim or discolored.
The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal.
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There is a slight movement in the seat that is most noticeable when moving forwards and backwards.
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides.
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.
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...
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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...
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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...
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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated, with faults stored related to the upper and/or lower active air flap(s).
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator (G01 G02 G12 G30 G32) Faulty lower air flap assembly (G01 G02 G12 G30 G32) Software error in the DME affecting the upper flap (G01 G02 only)
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either...
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or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning.
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It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR.
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This Service Information Bulletin (Revision 2) replaces SI B51 21 19 dated August 2019. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s).
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
LED LIGHT CARPET IS DIM OR DISTORTED.
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The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris.
Transmission
13 bulletinsCheck control message (CCM-ID 49) "You can continue driving.
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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...
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shifted to the left.
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...
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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020.
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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018.
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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head-unit interface software start-up synchronization error for the rear view camera.
DELIVERY STOP: REPLACE THE GEAR SELECTOR SWITCH: The functional lighting and/or locator lighting on the Shifter selector...
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lever (GWS) may flicker over time or intermittently not illuminate. The GEAR SELECTOR SWITCH may not have been produced to specifications.
DELIVERY STOP: GEAR SELECTOR SWITCH.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE.
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Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Camera function returns after terminal change. Note: This error situation can rarely, if ever, be duplicated on demand. Head-unit interface software error for the rear view camera.
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...
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shifted to the left.
REAR VIEW CAMERA CANNOT BE CONTROLLED VIA IDRIVE: When the Parking menu is active (reverse gear selected) in the CID...
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(Central Information Display), activation or deactivation of the rear view camera via the iDrive controller does not work.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting...
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reverse with the shift selector or by direct camera selection, no image appears in the display.
Steering
12 bulletinsSITUATION Unusual noises occur only when operating the steering column in the axial direction.
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1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
?Unusual noises occur only when operating the steering column in the axial direction.
The saved steering column positions, vertical and horizontal, are not stored long term.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
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the steering wheel.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...
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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are...
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intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
HEATER HOSE IS CONTACTING THE STEERING SHAFT This Service Information bulletin replaces SI B17 01 18 dated April 2018.
HEATER HOSE IS CONTACTING THE STEERING SHAFT This Service Information bulletin replaces SI B17 01 18 dated April 2018.
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard...
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from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
Fuel System
11 bulletinsA vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open.
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In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
The fuel delivery unit (in-tank fuel pump) may be incorrect part installed for the Model/Market.
SERVICE ACTION: CHECK AND, IF NECESSARY, REPLACE THE FUEL DELIVERY UNIT.
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The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market.
SERVICE ACTION. CHECK AND, IF NECESSARY, REPLACE THE FUEL DELIVERY UNIT.
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The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market.
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL AFTER VEHICLE IS REFUELED: Occasionally, on restart after refueling,...
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the fuel gauge will display the fuel level as low (minimum) and the range display will be at an implausible (maximum) value.
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL: Occasionally, on restart after refueling, the fuel gauge will display...
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the fuel level as low (minimum) and the range display will be at an implausible (maximum) value.
Pre-Delivery & Maintenance
8 bulletinsRadiator Grille Upper and Lower Active Air Flaps limited warranty for defects in materials or workmanship has been...
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extended to 15 years/150,000 miles as determined from the original in-service date.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not...
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move.
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED.
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Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. The pin used to attach the upper active air flap actuator has detached from the linkage.
INFORMATION New information provided by this revision is preceded by this symbol.
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This Service Information bulletin replaces SI B84 02 14 dated September 2018.
Brakes
7 bulletinsInform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE.
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"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
ELECTROMECHANICAL HOLDING BRAKE (EMF) ERROR
Software & Calibration
5 bulletins?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
Front seat will not calibrate/initialize, and the stored faults cannot be deleted
SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle.
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After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
NIGHT VISION 3: INTERNAL SOFTWARE ERROR FAULT.
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During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit.
Air Bags & Safety
5 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information...
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Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...
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indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED.
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Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...
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indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.
Hybrid & EV
1 bulletin?BMW DIGITAL KEY CARD IS NOT DETECTED WHEN PLACED ON THE NFC TRAY: The customer may have the following complaints: The...
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Digital Key Card cannot be activated on the NFC (near field communication) charging tray (the activation pop-up does not appear although the Digital Key menu is present), Or the Digital Key Card is not detected when placed on the NFC tray.
Tires & Wheels
1 bulletinCRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING