2018 Bmw 530i TSBs
404 Technical Service Bulletins across 16 categories
Categories
Engine
86 bulletinsFor this vehicle, the EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been...
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extended to 15 years / 150,000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that apply to the BMW New Vehicle Limited Warranty.
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
Engine will crank but not start.
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There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES
Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
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This would lead to loss of coolant from the engine.
Check Control message (CCM) displays "Vehicle key missing" after engine start.
Information updated about engine oil filter cap drain plug.
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When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...
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and alternator.
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...
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and alternator.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when...
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placing the key against the steering column.
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle maynot start when placing the key against the steering column.
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
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to remove or breaks apart in the oil filter housing.
SERVICE ACTION: INSPECTION OF THE ELECTRONIC WASTEGATE ACTUATOR CONNECTOR .
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Due to a software error, long charging times (10-12 hours) for the Plug-in Hybrid Electric Vehicle (PHEV) high-voltage battery may damage the internal printed circuit board and the electrical connection to the electronic wastegate actuator. A software error in the Digital Motor Electronics (DME).
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
SERVICE ACTION: INSPECTION OF THE ELECTRONIC WASTEGATE ACTUATOR CONNECTOR .
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Due to a software error, long charging times (10-12 hours) for the Plug-in Hybrid Electric Vehicle (PHEV) high-voltage battery may damage the internal printed circuit board and the electrical connection to the electronic wastegate actuator. A software error in the Digital Motor Electronics (DME).
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
REMOTE-CONTROL PARKING FAILS AFTER ENGINE START: When trying to park the vehicle using remote-control parking, the...
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function fails after engine start.
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...
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position.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column.
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.
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A manufacturing defect affecting the ignition coil insulation.
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will...
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not charge the vehicle.
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...
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and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Aluminum corrosion in the charge air intercoolers, or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
COOLANT LEVEL CHECK AND TOP-OFF AT SECOND OIL SERVICE: A new, additional coolant level check task is now linked to the...
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second engine oil service (Service Counter 2 only). The scope of maintenance work will display in ISPA Next that applies to the high-temperature circuit. This new coolant check only pertains to the above listed models with gasoline engines. During the normal operation of the vehicle, there is a certain amount of coolant absorption by the various components/gaskets/seals contained within the coolant systems. Over time, the coolant absorption can cause the coolant level to fall below the maximum fill level in the reservoir. In some cases, the level may even fall low enough to cause the high-temperature circuit low coolant level warning light to illuminate, along with displaying the corresponding Check Control message.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME: The following faults may be erroneously stored in the Digital...
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Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited operation 1A4007 DME Electric fan function: Operating mode implausible And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light...
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DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration (1). Aluminum corrosion in the charge air intercoolers or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.
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The vehicle will run rough or hesitate when accelerating from a stationary position.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light...
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DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019.
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Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction...
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indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.
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The engine will not start at temperatures below freezing. The starter does not turn and engage.
B57 DIESEL ENGINE - CHECK CONTROL MESSAGE OIL LEVEL TOO HIGH.
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Check Control Message (CCM) "Engine oil level too high" is displayed. Fuel dilution into the engine oil due to the diesel particulate filter (DPF) regeneration strategy.
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated.
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There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment.
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Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018.
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Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.
DELIVERY STOP: CAMSHAFT SENSORS.
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On affected vehicles the camshaft sensors will be inspected and if necessary replaced.
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018.
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This fault does not cause any drivability complaints or engine warning lamps.
NITROGEN OXIDE SENSOR FAULTS.
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The Service Engine Soon (MIL) is illuminated and one or more of the following fault codes are stored in the DDE.
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING.
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In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
DELIVERY STOP: PROGRAM CONTROL UNITS (DME).
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A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME.
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The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.
ACTIVE AIR FLAP FAULT DIAGNOSIS HINTS.
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A check engine light or check control message is present.
PROLONGED ENGINE CRANK WHILE STARTING (B57O).
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1. The engine can sporadically crank for a prolonged period during a cold or hot start 2. The malfunction indicator lamp (MIL) may be illuminated. 3. Any of the following fault memory entries may be stored in the DDE 2E0600; 26CF00; 259800; 259E00.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
SERVICE ACTION: CBS DATA MAY NOT BE DISPLAYED.
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Incorrect activation of the Condition Based Service (CBS) data may cause the engine oil information to not be displayed. A software error in the Digital Motor Electronics (DME).
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.
COMFORT ACCESS AND PASSIVE GO DO NOT WORK AFTER REPLACING A REMOTE KEY.
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Note: This situation only affects the listed vehicles with a factory I-level lower than 18-03-XXX. After teaching in a new replacement radio remote key (aka radio-operated key), Comfort Access keyless entry and Passive Go (aka Convenience Starting) are no longer possible. However, it is possible to start the engine by holding the new key to the ring antenna at the right side of the steering column. CAUSE Software error in the remote key, and/or the Display Key where applicable.
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
"?DYNAMIC STABILTY CONTROL WARNING ON WITH LIMITED POWER STEERING ASSIST This Service Information bulletin replaces SI...
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B34 09 16 dated January 2017 What's New: ? This SIB is a complete revision of B34 09 16. Steering feels heavy (limited power assist) The Dynamic Stability Control (DSC) light and Service Engine Soon light may be on. The following message may be displayed in the Check Control (CC): * CCM 350 ""It is possible to continue to drive. All-wheel drive system."" * Other CC messages may be stored related to: Restraint system / lane change warning / distance information / pedestrian protection. One or both of the following faults are stored in the DSC: * D36500 - Message fault (xDrive actuator information, ID: XDRV_ACT_INFO) - Timeout * D356E4 - Message fault (status of distribution of the longitudinal torque on the front axle rear axle, ID: ST_REPAT_XTRQ_FTAX_BAX) - Timeout The following faults can also be stored in the DDE or DME: * DDE: CD95E0 - Message (ST_REPAT_XTRQ_FTAX_BAX, 19.3.4,FX), Timeout: Message (status of distribution of longitudinal torque of front axle rear axle) from longitudinal torque distribution failed * DME: CDA056 - FlexRay, message (status of distribution of longitudinal torque of front axle rear axle / xDrive actuator information, 19.3.4): missing Internal fault in the transfer case control unit (Longitudinal Torque Module - LMV). "
?SERVICE ACTION: N63R ENGINE - CHECK AND REPLACE OIL FEED LINES AND THE MAP THERMOSTAT ELECTRICAL CONNECTOR.
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This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * Map thermostat and electrical harness (corrosion) Also, make sure that Service Bulletin B12 24 18 Service Action: Program Control Units, is completed when performing this Service Action.
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES.
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When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
SERVICE ACTION: PROGRAM THE CONTROL UNIT (DME).
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If a Valvetronic fault occurs, the catalytic converter heating intensity may be reduced. This situation will not generate a customer complaint. An error in the Digital Motor Electronics (DME) software
NOISE FROM ENGINE WHEN STARTING.
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Noise when starting the engine. Engine making a rattling/grinding noise near the 12 volt starter motor. The following fault has been stored in the DME fault memory: * 21A511 - Start system, pinion starter motor: Timeout The following faults are also possible: * 21A504 - EGS, separation clutch: jammed open * 21A50A - Start system, pinion starter: Timeout successively occurred multiple times * 21A510 - Start system, EME: Timeout Consequential damage to flywheel (Torsional vibration damper) and automatic transmission may have also occurred. The starter motor is broken. It may be indicated by:
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS.
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The following fault has been stored in the Digital Motor electronics (DME) fault memory with no other engine oil pressure faults stored: ??1C0102 - oil pressure control, plausibility, static: Pressure too low This fault will not cause a customer complaint or a Check Control Message (CCM). The fault is typically identified during unrelated diagnostics. Software error in the Digital Motor Electronics (DME) may cause the fault code to be erroneously stored. Only Integration level 17-11-5xx and higher are affected.
SERVICE ACTION: N63R ENGINE - CHECK AND REPLACE OIL FEED LINES AND THE MAP THERMOSTAT ELECTRICAL CONNECTOR.
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This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * Map thermostat and electrical harness (corrosion) Also, make sure that Service Bulletin B12 24 18 Service Action: Program Control Units, is completed when performing this Service Action.
SERVICE ACTION: N63R ENGINE - CHECK AND REPLACE OIL FEED LINES AND THE CHARGE AIR COOLERS.
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This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * Charge air coolers (corrosion)
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
DME FAULT CODE 194006 TANK LEAKAGE DETECTION MODULE, SOLENOID VALVE: JAMMED OPEN.
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Malfunction Indicator Lamp (MIL) is illuminated. The following fault code is stored in the DME: 194006 Tank leakage detection module, solenoid valve: jammed open is presentThe following fault code may also be stored with FC 194006: 190302 Fuel tank ventilation system micro-leak: Leakage larger than 0.5 mm. Vacuum leak in fuel tank ventilation system or an internal failure (pressure switch) of the NVLD (Natural Vacuum Leak Detection).
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
"SME FAULT CODE 21F04B.
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One or several of the following check control messages (CCM) may be displayed: ""Engine fault! Power loss"" (CCM-ID: 29) ""Powertrain malfunction!"" (CCM-ID: 633) ""Hybrid system malfunctioning!"" (CCM-ID: 585) Note: The fault code 21F04B stated below may also be entered without any of the above mentioned CC messages being displayed A timing problem between the SME and the cell supervision circuit (CSC)."
"SERVICE ACTION: PROGRAM CONTROL UNITS (GWS).
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After the engine start-up, gear (Drive or Reverse) cannot be selected. Message ""No drive position change possible"" is displayed in the CC display. Gear can be selected only after vehicle goes through the sleep cycle. Unfavorable GWS gear shifter software"
SERVICE ACTION: REPLACE THE MOUNT FOR THE TRANSMISSION OIL COOLER THERMOSTAT.
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There may be a rattling noise coming from the engine area at the transmission oil cooler thermostat or (on xDrive models only) the transmission oil cooler lines coming into contact with the left front output shaft. The bracket that holds the transmission oil cooler thermostat to the left front frame rail may be defective
SERVICE ACTION: PROGRAM CONTROL UNITS (DME): The check engine light is illuminated and the vehicle may run roughly
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic...
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motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS: The following fault has been stored in the Digital Motor...
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electronics (DME) fault memory with no other engine oil pressure faults stored.
ROUGH RUNNING AND VARIOUS VANOS FAULTS STORED: The check engine light is illuminated and the vehicle may run rough at...
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idle and while driving.
Electrical
69 bulletinsA situation may occur where the front passenger seat is not occupied; however, a fasten seat belt warning and a front...
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passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
A situation may occur where the front passenger seat is not occupied; however, a fasten seat belt warning and a front...
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passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
The Supplemental Restraint Systems (SRS) Front Passengers Seat Occupancy Capacitive Interior Sensor (CIS) Mat for...
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defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
A situation may occur where the front passenger seat is not occupied; however, a fasten seat belt warning and a front...
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passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module (ACSM) fault is stored: 930A1C - Front passenger seat occupancy detection transmitting fault (moisture)
The Supplemental Restraint Systems (SRS) Front Passengers Seat Occupancy Capacitive Interior Sensor (CIS) Mat for...
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defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has...
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been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has...
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been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date.
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Headlight check control (CC) message 128 "High beam headlight failure" is displayed.
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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check...
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Control Message.
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV)...
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vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.
48 V battery may become totally discharged, and possible replacement needed.
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...
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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles.
48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a...
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12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...
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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles. Most of the vehicles are at the VDCs and will be repaired before delivering the vehicle to the dealer.
DELIVERY STOP: RADIO REMOTE CONTROL M SPORT: Vehicles were delivered with the wrong radioremote control (without motion...
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sensor) whichdecreases the theft-proofing against rangeextenders.
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...
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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles
The total electrically driven miles are lost/reset after the vehicle is programmed.
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This does not affect the total vehicle odometer reading.
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE...
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BATTERY to be performed and completed are now no longer included in this Recall.
VOLT BATTERY MAINTENANCE: 48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle...
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has been charged using a 12 V charger with the hood closed during a long stationary period.
BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger...
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with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored.
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The connection between the LED module and light tube inside the headlight is damaged.
HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the...
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corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access.
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Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice.
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There may be a potential issue in the welding process of the HV-modules.
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive.
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Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU...
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Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.
SERVICE ACTION - PROGRAM TELEMATICS MODULE: A software error in the telematics control unit can result in an...
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interruption in communication between the vehicle and the back end (BMW server). Software error in the Advanced Telematics Module (ATM).
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL.
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Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...
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be reduced which would display the Driving Assistance Check Control Message.
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior...
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movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019.
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Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019.
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One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
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Software error in the Advanced Telematics Module 2 (ATM2).
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
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This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019.
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The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is...
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available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...
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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.
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When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
CLICK CLACK NOISES IN BACKREST AREA OF FRONT SEAT: An alternating "click-clack" noise is heard from the backrest area of...
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the front seat when an occupant sits in the seat or when the vehicle is cornering. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Seat backrest frame is touching the seat cover.
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY.
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INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
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2019.
THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.
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The customer's vehicle does not start due to a totally discharged battery.
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED.
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One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING.
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Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. A saved seat position cannot be retrieved. The memory function works again after a terminal change or backrest width adjustment. Note: Manual seat adjustment using the button for forward/back seat adjustment still works. Software error in the seat module.
DIESEL FAULTS FOR METERING QUANTITY (SCR03).
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The Malfunction Indicator Lamp (MIL) is illuminated and the following faults are stored in the Selective Catalyst Reduction (SCR03) Module * 805291 - Metering quantity deviation, metered quantity according to delivery volumes is too high. * 8052E3 - Metering quantity deviation, metered quantity too high, sum error. * 8052E5 - Metering interruption to diagnose a metering quantity deviation (metered quantity too high). A software calibration error in the SCR03 module.
?SERVICE ACTION: CHECK AND REPLACE LANE CHANGE WARNING SENSOR.
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The Lane Change Warning sensor may have been produced with faulty components. This may lead to a failure of the Lane Change Warning system (SWW). Lane Change Warning sensor hardware defect.
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED.
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Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. If the situation is currently present, sit in the seat and move the seat to a different position then the POL (Passenger Occupancy Light) light will function correctly. In some cases the Air bag Warning Light was illuminated. Advanced Crash Safety Module (ACSM) fault "930A1C - Front passenger seat occupancy detection transmitting fault (moisture)" is stored. 1. Electronics (for example smart phones or laptops) are connected to the USB charging port or cigarette lighter and placed on the seat. 2. The seat was wet (e.g. very high humidity, spilled liquids or rain). 3. Faulty plug connection to Evaluation Electronics CIS (Capacitive Interior Sensing). 4. Excessive spacing between seat mat sensor signal wires and their grounding shield sleeve. * Drying the seat mat due to moisture. * If there is no moisture, secure loose cables and install 2 cable ties * If the 2 cables ties are already installed properly, replace the seat mat * Statement added to SI - do not replace the CIS electronics or the ACSM module for this siutation.
ACC (ACTIVE CRUISE CONTROL): CANNOT DELETE FAULT CODE 022126.
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ACC fault code 022126 does not delete from ACC control unit fault code memory. May occur in combination with under-voltage fault codes: * BDC 0x80402F - Battery deeply discharged * BE6: 0x801405 - Under-voltage detected Insufficient control unit software.
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
THE SMART OPENER TAILGATE IS ACTIVATED TOO EASILY.
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The touchless tailgate opening/closing activation is: * Too sensitive * Randomly initiated Software error in the tailgate function module
KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Charging electronics: Charging mode...
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interrupted is found stored in the KLE (Convenience Charging Electronics) module.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
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cycling the ignition.
DIAGNOSTIC COMMUNICATION WITH FLEXRAY CONTROL MODULES NOT POSSIBLE: There are no customer complaints associated with...
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this issue.
HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
Infotainment
67 bulletinsThe Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).
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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...
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acoustic signals) may also have failed.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
The customer complains that the radio stations change by themselves.
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster.
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Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
The sound output intermittently drops out entirely.
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This can be reproduced with all audio sources as well as telephone and voice output.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
Sport mode is not displayed correctly in the instrument cluster.
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Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
The customer complains that under moderate throttle application or on deceleration after throttle application, a...
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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.
Temporary black screen in the instrument cluster.
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch.
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2) The device switches off due to over temperature (built-in device protection).
SiriusXM satellite radio is not working and does not display a channel list.
???When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger, the selected...
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charging current might not be displayed correctly in the instrument cluster.
The customer complains that under moderate throttle application or on deceleration after throttle application, a...
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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...
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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected...
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charging current might not be displayed correctly in the instrument cluster.
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...
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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
SiriusXM satellite radio is not working and does not display a channel list.
RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio...
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(option code SA 693) instead of with Satellite Radio (option code SA 655).
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...
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Information Display (CID).
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...
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satellite.
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are...
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not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Also, the buttons on a spare key do not work either.
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.
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The navigation is no longer available. A black screen is shown in the Control Display.
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn...
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black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW...
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ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the...
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Central Information Display (CID) when the Surround View is activated.
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check...
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Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display...
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in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
DISPLAY KEY IS NON-FUNCTIONAL.
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This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.
DRIVERS ASSISTANCE SYSTEM: CHECK CONTROL MESSAGE IS DISPLAYED.
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The Driver Assistance System limited warning message is displayed.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
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During programming several aborts can occur in the head unit NBT EVO (HU-H2).
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS.
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The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Drive with caution to the nearest authorized BMW Service workshop and/or Collision warning/you can continue driving. Collision warning fully or partially failed. No warning is given if the distance from the vehicle in front is too short.
HEADS UP DISPLAY SPORADICALLY INOPERATIVE.
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Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.
HEADS UP DISPLAY SPORADICALLY INOPERATIVE.
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Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.
FM RADIO STATIC HEARD BETWEEN 88 TO 97 MHZ.
RADIO REMOTE SPORADICALLY INOPERATIVE.
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INFORMATION All required parts can be found in the Electronic Parts Catalog.
?DISPLAY KEY IS NON-FUNCTIONAL.
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Display key is non-functional. Display key cannot be charged or switched on. Possibly defective display key.
INSTRUMENT CLUSTER REMAINS DARK & DOES NOT START UP This Service Information bulletin replaces SI B62 07 17 dated May...
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2017 What's New: Changed affected production dates & options Procedure wording Changed I-level of software. G12 (7 Series) G30 (5 Series Sedan) Vehicles produced up to 3/1/2017. The instrument cluster (KOMBI) display does not appear when the vehicle is started. Software in the instrument cluster incorrectly initiates the safety mode causing the cluster display to remain dark.
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry B7F6E4 HUD: Fault in display backlighting is stored in the...
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instrument cluster.
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the...
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Central Information Display (CID), upon connecting to the vehicle:
COMPONENT PROTECTION ACTIVE.
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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
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the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry B7F6E4 HUD: Fault in display backlighting is stored in the...
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instrument cluster.
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
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COMPONENT PROTECTION ACTIVE
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...
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performing ISTA4 programming, there is no audio playback.
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...
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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g.
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oil change), the vehicle check is displayed as "Due" (yellow).
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...
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restricted or pedestrian protection system failed is displayed after deleting transport mode.
RADIO REMOTE SPORADICALLY INOPERATIVE: Sporadically one or both of the below situations can occur:
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.
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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
Other
31 bulletinsA groaning type noise is heard during the height adjustment.
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...
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produced between October 26, 2022 and May 8, 2023.
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...
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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
A groaning type noise is heard during the height adjustment.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32 F (0 C) or lower.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32F (0C) or lower.
A cracking, metallic noise from under the center of the vehicle.
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.
A groaning type noise is heard during the height adjustment.
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
The BMW key card cannot be activated.
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The activation menu in the BMW iDrive is missing.
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
AUTOMATIC HIGH BEAM DOES NOT DIM AUTOMATICALLY: The automatic high beams may not automatically dim to low beams.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...
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operations.
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...
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Control with Stop & Go (ACC) function is activated.
DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not...
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have the proper tightening torque applied.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: This correction is to be used for all situations where the following fault...
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codes are stored: 138402 279B00 138220 13820D 13820E.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE.
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Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS.
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
KIDNEY GRILL(S) LOOSE.
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One or both kidney grills may be loose.
KIDNEY GRILL(S) LOOSE.
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One or both kidney grills may be loose.
DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION.
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Customer request for deactivation of the automatic air recirculation function.
FAULT CODE 804417 CAUSED BY THE REMOTE KEY.
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When a short test is performed as part of a workshop visit for an unrelated situation.
NO COOLING INTERMITTENTLY FROM VENTS.
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After a long journey (more than 30 minutes).
A Delivery Stop has been issued (effective November 16, 2018) on Model Year 2019 BMW 5 Series, 7 Series and X5 SAV...
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vehicles that have been produced between June 29, 2018 ? September 10, 2018. The issue involves the oil-to-water heat exchanger which can start to leak. Approximately 285 vehicles are affected by this delivery stop.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the...
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instrument cluster does not function (stays dark, no needle response, no bus communication).
Body & Paint
26 bulletinsThe basic conditions for initializing the power windows are not met.
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle.
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Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
?The sunroof will not operate in either direction.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
The sunroof will not operate in either direction.
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There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply.
The sunroof will not operate in either direction.
A faulty componnent inside the trunk spindle drive.
The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times.
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The door lock strikers may be misadjusted.
TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment.
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This switch decouples the trunklid from the central locking system so that the trunklid cannot be opened. Incorrectly built production vehicles.
TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment.
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This switch decouples the trunklid from the central locking system so that the trunklid cannot be opened. Incorrectly built production vehicles.
MIL MAY BE ILLUMINATED BY ERRONEOUS FAULT IN THE DME: The customer states that the malfunction indicator lamp (MIL) is illuminated.
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During diagnosis fault code 231507 "BDC RESET by watchdog" stored in the DME. CAUSE Software error in the Body Domain Control (BDC) unit.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
GROANING OR CRACKING NOISE WHEN OPENING OR CLOSING THE DOORS: A groaning or cracking sound is present when opening and/or closing any of the doors.
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Interference between the door panel and door.
DOOR LATCHING COMPLAINTS IN COLD WEATHER: Below freezing ambient temperatures: One or more doors (front or rear) may not...
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open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
HUMMING RUMBLING NOISES AFTER OPENING THE DOOR: After waking up/unlocking and entering the vehicle a humming/rumbling...
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noise may occur.
DOOR LATCHING COMPLAINTS IN COLD WEATHER.
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Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
DOOR LATCHING COMPLAINTS IN COLD WEATHER.
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Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
HUMMING/RUMBLING NOISES AFTER OPENING THE DOOR.
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After waking up/unlocking and entering the vehicle may cause a humming/rumbling noise to occur.
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE.
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The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE.
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The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).
A-PILLAR WIND NOISE. At vehicle speeds above 60 mph, wind noise is heard from the vicinity of the A-pillar.
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Excessive gap between the roof trim strip and the A-pillar.
SERVICE ACTION: WATER INGRESS BENEATH LUGGAGE COMPARTMENT.
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Possible water leakage into luggage compartment through PVC weld on floor. Accumulation of water in luggage compartment may not be noticed due to drain location in the vicinity. Manufacturing process change moved PVC weld on underside of vehicle, beneath luggage compartment.
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING: Selecting one of the saved seat positions (via the memory seat position...
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switch on the door panel), fails to work.
DEACTIVATION OF CONTACTLESS TAILGATE OPENING AND CLOSING: Customer desires to have contactless tailgate opening and...
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closing (Smart Opener) deactivated.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
Lighting
21 bulletinsOne or more of the LED daytime running lights are dim or discolored.
One or more of the LED daytime running lights are dim or discolored.
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's...
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Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship.This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap repairs for surface appearance/cosmetic-related defect issues are not covered. 1. Air flap control (link), active upper. 1. Air flap control (drive), active upper. 2. Air flaps upper (assembly) 3. Air flaps, lower (assembly).
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.
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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
One or more of the LED daytime running lights are dim or discolored.
The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal.
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There is a slight movement in the seat that is most noticeable when moving forwards and backwards.
CHECKING THE JUMP START POINT COVER AND REWORKING IF NECESSARY: It is possible that the jump start terminal point cover...
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was not installed, or not properly installed on the affected vehicles.
DYNAMIC STABILITY CONTROL (DSC) UNIT DOES NOT RESPOND AFTER PROGRAMMING: After programming the vehicle using ISTA, the...
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DSC control unit does not respond. Or: In the case of a BMW Remote Software Upgrade, the customer gets a Check Control message: "BMW Remote Software Upgrade failed. Vehicle is not operational. Please call BMW Roadside Assistance."
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...
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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...
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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty...
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Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated, with faults stored related to the upper and/or lower active air flap(s).
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be...
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illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap actuator (G01 G02 G12 G30 G32) Faulty lower air flap assembly (G01 G02 G12 G30 G32) Software error in the DME affecting the upper flap (G01 G02 only)
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either...
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or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning.
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It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR.
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This Service Information Bulletin (Revision 2) replaces SI B51 21 19 dated August 2019. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s).
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
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supersedes SI B61 23 15 dated April 2016.
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...
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headlight lenses that is visible from outside.
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...
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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
Pre-Delivery & Maintenance
16 bulletinsThe high-temperature (HT) coolant expansion tanks breathing line/pipe limited warranty for defects in materials and /...
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workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery date.
Radiator Grille Upper and Lower Active Air Flaps limited warranty for defects in materials or workmanship has been...
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extended to 15 years/150,000 miles as determined from the original in-service date.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited...
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Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's...
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Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).
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Check control message can be verified by checking key reader information or performing the Check control message history service function.
Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not...
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move.
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED: Upon visual inspection the passenger side upper active air flaps...
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are either stuck open or closed and they will not move. There are no faults stored for the active air flaps.
FRONT GRILLE UPPER/LOWER AIR FLAPS - LTD WTY EXT TO 10 YRS/120000 MILES: Component-Specific Limited Warranty Extension...
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For the eligible vehicles BMW of North America LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 10 years/120000 miles as determined by the vehicle's original in-service date.
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED.
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Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. The pin used to attach the upper active air flap actuator has detached from the linkage.
INFORMATION New information provided by this revision is preceded by this symbol.
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This Service Information bulletin replaces SI B84 02 14 dated September 2018.
?SI B00 01 17 General Maintenance and Hints for G30 QUALITY FEEDBACK
SERVICE ACTION: REPLACE KAFAS CAMERA (CAMERAASSISTED DRIVERS ASSISTANCE SYSTEM): The KAFAS camera features are...
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inoperative, and this does not trigger any warnings or check control messages.
Fuel System
16 bulletinsthe NVLD limited emissionrelated warranty for defects in materials or workmanship has been extended to 15 years/150,000...
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miles as determined from the original in-service date.
The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15 years/150,000...
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miles as determined from the original in-service date.
DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible.
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Additionally, the Integrated Owner's Handbook cannot be displayed.
???Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that takes...
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place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.
The air conditioning cycles from cold to warm air while driving or while at a stand still.
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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open.
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In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
INTEGRATED AUTOMATIC HEATING/ AIR CONDITIONING SYSTEM: VARIOUS COMPLAINTS CONCERNING CLIMATE CONTROL: The BMW 5 Series...
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(G30) is equipped with an advanced and optimized integrated automatic heating and air conditioning system (IHKA).
The fuel delivery unit (in-tank fuel pump) may be incorrect part installed for the Model/Market.
SERVICE ACTION: CHECK AND, IF NECESSARY, REPLACE THE FUEL DELIVERY UNIT.
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The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market.
SERVICE ACTION. CHECK AND, IF NECESSARY, REPLACE THE FUEL DELIVERY UNIT.
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The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market.
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL AFTER VEHICLE IS REFUELED: Occasionally, on restart after refueling,...
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the fuel gauge will display the fuel level as low (minimum) and the range display will be at an implausible (maximum) value.
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL: Occasionally, on restart after refueling, the fuel gauge will display...
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the fuel level as low (minimum) and the range display will be at an implausible (maximum) value.
GARAGE DOOR OPENER CANNOT BE PROGRAMMED: The vehicle's rear view mirror integrated universal remote control is...
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incompatible with some garage door (or fence) opener devices installed at the driver's residence and/or business.
Software & Calibration
16 bulletins?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...
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vehicles may receive new functionality or modifications in their features.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
BMW of North America (BMW NA) has made information available online to customers about software versions, including any...
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changes to vehicle functionality that will result from each update.
A software optimization affecting vehicle performance has been made available.
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns.
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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles...
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may receive new functionalities or modifications in their features with a new Software Update.
Front seat will not calibrate/initialize, and the stored faults cannot be deleted
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade...
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(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software...
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Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: Potential causes include: Faulty upper air flap actuator (G01, G02, G12,...
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G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only).
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle.
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After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
NIGHT VISION 3: INTERNAL SOFTWARE ERROR FAULT.
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During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit.
DELIVERY STOP. LOW TEMPERATURE COOLANT SYSTEM.A Delivery Stop has been issued (effective October 16, 2018) on Model Year...
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2019 BMW 5 and 7 Series vehicles that have been produced from September 13-14, 2018. There is a possibility that the affected vehicles do not have the correct amount of coolant in the low-temperature coolant system. Approximately 3 vehicles are affected by this delivery stop that have already been delivered to dealers. Affected vehicles show the campaign as ?Open? when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: STOP013433 B170418 Delivery Stop: Low Temperature Coolant System. The bulletin will be updated with more information when it becomes available.
INSTRUMENT CLUSTER CANNOT BE PROGRAMMED.
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When programming the vehicle the instrument cluster fails to program. Missing software for instrument cluster.
Transmission
16 bulletinsBMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go...
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into "sleep mode" if the car is turned off.
Check control message (CCM-ID 49) "You can continue driving.
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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...
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shifted to the left.
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...
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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
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The fault is resolved once the vehicle goes into sleep mode.
DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive".
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No pertinent electric drivetrain fault codes to assist with diagnosis. "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable. MSA deactivation. 12 Volt battery failure. Intelligent Battery Sensor (IBS) failure.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020.
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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018.
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Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head-unit interface software start-up synchronization error for the rear view camera.
DELIVERY STOP: REPLACE THE GEAR SELECTOR SWITCH: The functional lighting and/or locator lighting on the Shifter selector...
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lever (GWS) may flicker over time or intermittently not illuminate. The GEAR SELECTOR SWITCH may not have been produced to specifications.
DELIVERY STOP: GEAR SELECTOR SWITCH.
TRANSMISSION SHIFTING FAULTS AT COLD TEMPERATURES.
DIAGNOSING NON FUNCTIONING eDRIVE.
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* Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * MSA deactivation * 12 volt battery failure * Intelligent Battery Sensor (IBS) failure.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE.
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Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Camera function returns after terminal change. Note: This error situation can rarely, if ever, be duplicated on demand. Head-unit interface software error for the rear view camera.
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has...
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shifted to the left.
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting...
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reverse with the shift selector or by direct camera selection, no image appears in the display.
Steering
14 bulletinsAt low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.
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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
SITUATION Unusual noises occur only when operating the steering column in the axial direction.
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1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
?Unusual noises occur only when operating the steering column in the axial direction.
The saved steering column positions, vertical and horizontal, are not stored long term.
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver.
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Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
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the steering wheel.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the...
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height adjustment.
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment...
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fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are...
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intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
HEATER HOSE IS CONTACTING THE STEERING SHAFT This Service Information bulletin replaces SI B17 01 18 dated April 2018.
HEATER HOSE IS CONTACTING THE STEERING SHAFT This Service Information bulletin replaces SI B17 01 18 dated April 2018.
ERRATIC PARK DISTANCE CONTROL SYSTEM BEHAVIOR: False detections occur when the wheels are turned (left or right) to a...
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full end stop steering position.
Brakes
10 bulletinsDiagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
REAR LIGHT FAULTY CHECK CONTROL MESSAGE: The CID displays "Left brake light faulty.
REAR LIGHT FAULTY CHECK CONTROL MESSAGE: The rear brake light will continue to work without error.
BRAKE LIGHT REMAINS LIT AFTER BRAKE PEDAL RELEASE: The trunk-mounted brake light remains lit for several seconds after...
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the brake pedal is released.
SERVICE ACTION - PROGRAM THE INSTRUMENT CLUSTER: The Condition Based Service (CBS) data concerning the due date for the...
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brake fluid change may be displayed incorrectly. Software error in the Instrument Cluster (KOMBI).
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE.
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"Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.
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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.
ELECTROMECHANICAL HOLDING BRAKE (EMF) ERROR
Air Bags & Safety
6 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information...
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Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...
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indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED.
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Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...
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indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings...
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indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.
HVAC & Climate
5 bulletinsNo heater output in passenger area.
Only warm air comes out of the vents despite the air conditioning being switched on.
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The status indicator LED on the air conditioning control panel (IHKA) lights up green.
?AIR CONDITIONING COOLING IS INSUFFICIENT: There is insufficient or no cooling from the air-conditioner during high ambient temperatures.
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There also may be irregular A/C air flow from vents.
?AIR CONDITIONING COOLING IS INSUFFICIENT: There is insufficient or no cooling from the air-conditioner during high ambient temperatures.
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There also may be irregular A/C air flow from vents.
HEATING IN EDRIVE IS NOT AVAILABLE.
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No heater output in eDrive mode.
Hybrid & EV
4 bulletinsBMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV)...
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vehicles that were produced between March 25, 2019, and October 17, 2020.
?BMW DIGITAL KEY CARD IS NOT DETECTED WHEN PLACED ON THE NFC TRAY: The customer may have the following complaints: The...
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Digital Key Card cannot be activated on the NFC (near field communication) charging tray (the activation pop-up does not appear although the Digital Key menu is present), Or the Digital Key Card is not detected when placed on the NFC tray.
STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19...
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18 dated November 2018.
STANDARD OCCASIONAL USE CABLE - CHARGING COMPLAINT TROUBLESHOOTING.
Suspension
1 bulletinSERVICE ACTION - INSTALL GROUND STRAP / SUPPRESSOR BELT: Corrosion developing on the rear suspension contact points can...
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lead to poor radio reception over a certain duration of time.