2013 Bmw 528i TSBs
386 Technical Service Bulletins across 17 categories
Categories
Engine
154 bulletinsEngine will crank but not start.
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There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible...
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USspecification
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in...
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conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain...
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modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine...
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timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive...
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chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect...
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tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil...
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pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the...
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following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019.
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Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during...
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a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the extremely resilient materials.
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.
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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components.
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One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engine heat resistant. Or The plastic corrugated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES.
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While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
N63 Engine: Oil Consumption and/or Rough Running Complaints.
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The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. CAUSE The construction material of the crankcase ventilation connection lines and vent pipes may become brittle from engine compartment temperatures.
N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position.
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A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin...
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replaces SI B11 14 17 dated February 2018.
ENGINE VIBRATIONS OR NOISE.
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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME.
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INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced up to 7/2013
N20 and N26 Engine: Various VANOS System Faults Stored in DME.
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The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME fault memory. CAUSE This is due to a programming error associated with ISTA/P 2.49 and lower. The error is corrected with ISTA/P 2.50.2 or higher.
"The customer complains that the ""low engine oil"" message is displayed too frequently.
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CAUSE The cause is related to, but not limited to, one or more of the following components and systems shown below: * Turbocharger * Crankcase ventilation * Engine gasket leaks * Internal engine tolerances and sealing * Improper filling or topping up Use the troubleshooting procedure below to help identify the cause."
"N20 and N26 Engines: ETK Injector Part Number Error.
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INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump. If injectors need to be replaced, enter the VIN of the vehicle into the ETK and select the part numbers found on screen 13_1416: ""High-pressure rail/injector/mounting."" Always enter the VIN for the vehicle into ETK when searching for parts. When the ETK is corrected, this SIB will be updated. WARRANTY INFORMATION Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/224...5/4/2015"
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME.
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The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME.
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The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: ? 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
"This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine.
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Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf
"N63 and S63 Engine: Upper Oil Pan Removal and Installation Procedures.
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INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the upper oil pan bolts as per Repair Instruction 11 13 010 ""Removing and installing /replacing upper oil sump (N63),"" the steps outlined in the attachment of this bulletin must be followed. Refer to attached document and the instruction section that applies to the procedure being carried out. The ISTA/D repair instructions are currently being revised."
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
Service Action: Replace the Thermostat.
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The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
"N55 - ENGINE MALFUNCTION WARNING DUE TO VAPOR FORMING IN THE FUEL SYSTEM This Service Information bulletin supersedes SI B12 05 16 dated April 2016.
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The Engine ""Drivetrain Malfunction"" Check Control warning is displayed and the Service Engine Soon (MIL) Lamp may also be on. In areas where winterized fuel is used, this situation may occur after prolonged periods of engine idling or ""stop and go"" driving. Additional symptoms that may be present: rough running poor engine performance difficulty in starting the engine. Either or both of the following fault codes can be stored in the DME. 11A002 - Fuel high pressure, plausibility: Pressure too low 11AC02 - Fuel high pressure, plausibility, cold start: Pressure too low In addition any of the following faults may also be stored: 119404 - Rail pressure sensor, signal: Permanently stuck 118001 - Mixture control: mixture too lean 118401 - Mixture control: mixture too lean; large deviation Vapor formation in the fuel system from fuel quality characteristics of certain winter fuel blends along with high engine compartment temperatures."
Diesel Engine: Intake Manifold Damaged.
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The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE00 - Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 - Charge air hose monitoring in idle: Charge air hose fallen down 290900 - Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 - Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation 1. Excessive thermal load from the EGR system on the intake components 2. An excessive or unmetered air leak in the intake/charge air system
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information...
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bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing.
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Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.
N63 and S63 Engine: Valve Seal Replacement This Service Information bulletin and attachment supersedes SI B11 08 15 dated March 2016.
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Refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints SI B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
SOS Malfunction Is Displayed In Kombi Sporadically.
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After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic
"N55 - Engine Malfunction Warning Due to Vapor Forming in the Fuel System.
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The Engine Drivetrain Malfunction"" Check Control warning is displayed and the Service Engine Soon (MIL) Lamp may also be on. In areas where winterized fuel is used, this situation may occur after prolonged periods of engine idling or ""stop and go"" driving. Additional symptoms that may be present: rough running poor engine performance difficulty in starting the engine. Either or both of the following fault codes can be stored in the DME. 11A002 - Fuel high pressure, plausibility: Pressure too low 11AC02 - Fuel high pressure, plausibility, cold start: Pressure too low In addition any of the following faults may also be stored: 119404 - Rail pressure sensor, signal: Permanently stuck 118001 - Mixture control: mixture too lean 118401 - Mixture control: mixture too lean; large deviation Vapor formation in the fuel system from fuel quality characteristics of certain winter fuel blends along with high engine compartment temperatures."
N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine.
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When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015.
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SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints SI B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015.
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SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...
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dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015...
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SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
"This Service Information bulletin and attachment supersedes SI B11 16 14 dated May 2015.
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designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."
Whistling Noise Coming from the Center Vent - A/C is Off .
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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15...
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14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.
SI B11 11 15 January 2016 Engine Technical Service This Service Information bulletin supersedes SI 11 11 15 dated August 2015.
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The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
Transmission Intermittently Goes into Park During an MSA Engine Start.
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The transmission can intermittently go into the Park position (P) when an MSA engine start is occurring. A drive gear can be selected in order to drive away, and no relevant faults are stored. This problem is very sporadic, can be difficult to reproduce, and usually only began after the vehicle was programmed with ISTA/P versions 2.47.1 through 2.48.1. Vehicle integration levels affected: F010-12-07-531 F010-12-07-533 F010-12-11-501 F010-12-11-502 All F10 N20 vehicles produced July 2012 and later are not affected, regardless of the integration level. Unfavorable EGS software
?Service Action: Replace Pressure Switch for Tank Leakage Diagnosis Module (NVLD).
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Contamination of the poppet valve inside the pressure switch for the tank leakage diagnosis module (NVLD = Natural Vacuum Leak Detection) can lead to the improper detection of an evaporative system leak. The Service Engine Soon lamp can be illuminated, and faults related to evaporative system leakage will be stored in the DME fault memory.
"N63 and N74 Engine: ISTA/D 2.33 Diagnostic Error in the Low-pressure Fuel Supply Sensor Value.
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INFORMATION When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the display. The value of the low-pressure fuel supply sensor will read 0 bar at all times. * B1214_DI6KNDR * D18KHDR * AT1214_DIKNDR * AT1214_DIKHDR Do not replace the low-pressure fuel supply sensor. The operating pressure of the low-pressure fuel supply sensor can found in ""DME Diagnostic Query"" using the following procedure: 1. Exit the test plan and return to the control unit tree. http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14907...11/7/2012 Page 2 of 2 2. Select ""DME"" in the control unit tree. 3. Select "" Call Up ECU Functions."" 4. Select ""Diagnostic Query."" 5. Select ""Fuel Pressure (Low Pressure)."" 6. Select ""Query Status."" The engine must be running to verify operation of the pressure sensor. The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012. "
N55 Engine: DME FC 160502 Crankcase Ventilation Heater Activation.
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The Service Engine Soon lamp is NOT illuminated. When diagnosing the vehicle for a customer complaint, the following fault is stored in the DME fault memory. FC 160502 Crankcase ventilation heater, activation: short circuit to ground. This is an erroneous fault that can be ignored.
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME.
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INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2013 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 It is good practice to verify that the part number being removed from the engine matches the new injector part number, until further notice. When the ETK data is corrected, a notification will be distributed.
The Service Engine Soon Lamp On with Post Oxygen Sensor Faults Stored.
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The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory. BN2000 (E-Series) vehicles: * 2D22: Oxygen sensor downstream of catalytic converter, electric: open circuit BN2020 (F-Series) vehicles: * 12AB04: Oxygen sensor downstream of catalytic converter, electric: open circuit * 12AC04: Oxygen sensor downstream of catalytic converter 2, electric: open circuit These faults may occur sporadically after a long MSA engine stop. Unfavorable DME software diagnostics (fault is erroneous) This software error affects vehicles produced from 3/2013 to 6/2013, as well as older vehicles which have been programmed during service work to a current integration level of Xxxx-13-03-5xx.
N55: Engine Difficult to Start at Cold Ambient Temperatures.
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The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15C and + 15C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.
MN16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME.
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Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at outside ambient temperatures below -5 C
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory.
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INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
Knocking Noise from Driveline During Low-speed Turning.
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A cracking or knocking noise is heard from the driveline on sharp turns at low driving speeds (<15 mph). CAUSE Software calibration error in the transfer case control unit (Longitudinal Torque Module or LMV)
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
N20 and N26 Engine: Various VANOS System Faults Stored in DME.
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The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME Fault Memory. The ISTA/D diagnostic test plan does incorporate a VANOS bleed function, but it does not advise the technician to bleed the VANOS system after a VANOS or engine oil supply component replacement. CAUSE This is due to an error in the current level of ISTA/D. The error will be corrected with ISTA/D 2.41.0.
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES.
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When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
N63 and S63 Engine: Valve Seal Replacement.
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Refer to the following applicable SIBs before replacing the valve seals. * B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair * B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints * B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity * B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. * Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption * Spark plugs fouled with engine oil and excessive engine oil consumption * Excessive engine oil consumption All Vehicles: On vehicles, where an excessive oil consumption between services is the only complaint, a complete oil consumption test as described in SI B11 03 13, must be performed first before replacing the valve seals. On vehicles exhibiting reproducible smoking from the tailpipe when hot, additional engine diagnostic steps (e.g. engine compression test, leak-down tests; inspection of the crankcase ventilation lines and turbo intake/outlet tubes for excessive oil accumulation) should be performed and documented prior to replacement of the valve seals, in order to eliminate other possible causes. Refer to the SIBs listed above for important diagnostic tips. Do not remove the intake manifolds to clean the intake valve carbon.
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ??While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
Service Engine Soon Light Flashes with Throttle Adaptation Faults Stored.
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The EML light flashes with a check control message for reduced power output and/or the Service Engine Soon lamp (MIL) flashes. During the throttle valve adaptation (teach-in limit run), faults may occur due to signal voltage oscillations. This could lead to a termination of the teach-in routine or an incorrect value taught in at the lower limit. The following faults can be stored in the DME memory: E82, E84, E88, E89, E92, and E93 BN2000 vehicles * 28D0: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 28D4: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 28C4: throttle valve, adaptation: Emergency air position not adapted * 28A0: throttle valve angle - Intake manifold absolute comparison: pressure too high ??3166: Tank-ventilation system: fault F01, F02, F06, F07, F10, F12, F13, F30, F31, and ALPINA B7 BN2020 vehicles: * 101408: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 107AE0: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 101402: throttle valve, adaptation: Emergency air position not adapted * 101F01: throttle valve angle - Intake manifold absolute comparison: pressure too high ??190F08: Tank-ventilation system: fault Sensitivity of the throttle valve sensor (only affects parts installed during this production period)
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY.
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Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
N20 Engine: Engine Oil Filter Application.
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INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 634 291 should be used. Vehicles produced as of 6/2012 and later will be equipped with a silver aluminum oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 640 862 should be used.
Engine: Fault Code 4823FC.
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Page 1 of 2 October 2014 Technical Service When starting the engine, the yellow EPS warning lamp may briefly light up. The power assist may also be reduced during this process. A brief undervoltage occurs in the EPS when starting the engine. The EPS recognizes this brief undervoltage and stores a fault code.
. INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in...
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the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function Structure." 3. Select "01 Engine." 4. Select "Engine electronics MEVD." 5. Select "Misfire detection." 6. Follow the steps in the test plan and select "Basic check (start)" first. Do not select "Additional check" at this time. 7. If the result of the "Basic check" indentifies a fuel system component failure, replace the identified component. If the result of the "Basic check" test plan was inconclusive, go to step 7. After the component replacement, perform the "Basic check" portion of the test plan again to verify if the diagnosis was correct and the vehicle condition has been rectified.
MService Action: Replace the Coolant Pump.
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Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
?N20 Engine: Repeated Juddering or Surging While Accelerating.
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The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.
Delivery Stop: Crankcase Failure.
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A Delivery Stop has been issued on certain 2015 model year vehicles with N20/N26 engines produced from September 4, 2014 through October 21, 2014. These vehicles may have a crankcase failure. Approximately 145 vehicles are affected.
Engine Damage Due to Debris in Oil Passages.
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After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT.
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This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
Service Action: Replace Emission Label.
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Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N20/N26: Engine Fails to Run on Repeated Cold Start.
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The engine turns over but does not start on a repeat cold-starting attempt. For example, on the first cold start the engine may start normally, but if shut off right away, the engine may then fail to start and remain running on the next repeated attempts. Unfavorable DME software in combination with the NGK SILZKBR8B8S spark plug
MTurbocharger Coolant Pump: Fault Code 20A503.
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"Drive Faulty" message is displayed in the Check Control. Fault code 20A503 "Turbocharger coolant pump, self diagnosis: Signal implausible" is stored in the DME. Unfavorable DME software application
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
"Transmission Intermittently Goes into ""P"" or ""N"" After MSA Engine Start.
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After an MSA engine start, the transmission intermittently goes into the Park (P) or Neutral (N) position without any customer influence. This problem can be sporadic, difficult to reproduce, and no relevant faults are stored. Unfavorable DME/EGS software"
S63TU Engine: Noises from Leaking Exhaust Manifold.
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A rattling, knocking, clattering or hissing noise can be heard from the engine compartment while the engine is running. It is more pronounced when the engine is under load. CAUSE The exhaust manifold attaching screws have come loose, causing an exhaust leak.
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak.
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The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures.
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The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored.
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The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: ? 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Unfavorable instrument cluster and DME software
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME.
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The customer states that the engine malfunction warning lamp is illuminated and, while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Vehicles with option 610 (Head-Up Display) are not affected. Follow the ISTA/D test plan for the applicable faults stored in the DME. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling.
N63 Engine: Check the Timing Chain.
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INFORMATION This bulletin outlines the procedure to check the engine timing chains for wear and should be completed in conjunction with SI B11 06 14 "N63 Customer Care Package". Performing the test plans identified in the procedure below will detect wear at an early stage and if necessary provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to assure the highest standard of performed repairs.
The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up.
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When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015
INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine.
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Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The procedure described in this bulletin should be completed in conjunction with performing SI B11 16 14, N63 Engine: Check the Timing Chain. Perform all recommended, due or qualifying "time-based" maintenance service tasks as directed by the Key Reader/ISPA Light application. Note: The procedure in SI B11 16 14 includes an engine oil and filter change. When applicable, also perform the procedure described in SI B61 30 14, 12-Volt Battery Replacement under the BMW Maintenance Program together with performing the N63 Customer Care Package. After completing all necessary repairs, vehicle needs to be test driven for up to 30 minutes to assure the highest standard of performed repairs.
ConnectedDrive/BMW Assist System Diagnosis Information.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Front Collision Warning Check Control Message Displayed in CID.
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Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME.
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INFORMATION There is an error in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. The vehicle may also exhibit rough running at idle and while driving. F07 and F10: P/N 13 64 7 639 994 is for all vehicles produced from 7/2014 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2014 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 F06, F12 and F13: P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 Until further notice, it is good practice to verify that the injector part number being removed from the engine matches the new injector part number. Always review the vehicle history to identify if the injectors have already been replaced. When the ETK data is corrected, a notification will be distributed. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16028.3.B130413... 4/24/2014
"?SI B12 24 13 March 2014 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 24 13 dated January 2014.
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PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. BMW centers must ensure Recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's case, this notification would typically be made by the issuance of a Recall notification in the form of a Service Information bulletin (SIB) or transmission of a Dealer Communication System (DCS) Recall message. Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a Recall Campaign is announced by BMW NA, centers must ensure that all Recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open Recall. The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open Recall has been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment. Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW NA on the return or disposition of the parts. designates changes to this revision SUBJECT Voluntary Emissions Recall Campaign 13E-A03: Program Control Units (OBD). Due to an error in the DME (Digital Motor Electronics) software, the required oxygen sensor onboard diagnostics (OBD) is not functioning. As a result, the ""Readiness bit"" confirmin
N63 Engine: Valve Seal Replacement.
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Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ? B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. ? Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine ? Excessive engine oil consumption ? Spark plugs fouled with engine oil
?N63 Engine: Valve Seal Replacement.
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Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil.
"PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE...
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NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. BMW centers must ensure Recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's case, this notification would typically be made by the issuance of a Recall notification in the form of a Service Information bulletin (SIB) or transmission of a Dealer Communication System (DCS) Recall message. Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a Recall Campaign is announced by BMW NA, centers must ensure that all Recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open Recall. The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open Recall has been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment. Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW NA on the return or disposition of the parts. designates changes to this revision SUBJECT Voluntary Emissions Recall Campaign 13E-A03: Program Control Units (OBD). Due to an error in the DME (Digital Motor Electronics) software, the required oxygen sensor onboard diagnostics (OBD) is not functioning. As a result, the ""Readiness bit"" confirming a successful completion of the oxygen sensor diagnostics will not be set. In order to remedy the situation, BMW is conducting a Voluntary Emissions
?N20 and N26 Engine: Various VANOS System Faults Stored in DME.
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The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME. F10, F25, F30, F31 and F34: 131401 VANOS, exhaust, starting from cold: Non-adjustable 131501 VANOS, intake, starting from cold: Non-adjustable 131808 VANOS, exhaust, starting from cold: Position not reached 131908 VANOS, intake, starting from cold: Position not reached 130104 VANOS, intake, control fault, camshaft jammed 130304 VANOS, exhaust, control fault, camshaft jammed 130308 VANOS, exhaust, control fault, position not reached 130108 VANOS, intake, control fault, position not reached E84 and E89: 2D54 VANOS, exhaust, starting from cold: Non-adjustable 2D55 VANOS, intake, starting from cold: Non-adjustable 2D56 VANOS, exhaust, starting from cold: Position not reached 2D57 VANOS, intake, starting from cold: Position not reached 2D60 VANOS, exhaust, control fault, camshaft jammed 2D5A VANOS, intake, control fault, camshaft jammed 2D5B VANOS, intake, control fault, position not reached 2D61 VANOS, exhaust, control fault, position not reached If one of the applicable faults listed above is not stored in the DME fault memory then continue troubleshooting with the applicable test plan for the fault(s) stored. CAUSE This is due to a diagnostic programming error in the DME.
SI B11 23 14March 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 23 14 dated February 2015.
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PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat (F10). The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. CAUSE Moisture and corrosion could develop on the electrical contacts for the heater circuit in the thermostat.
"This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in...
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conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard. AFFECTED VEHICLES This Service Action applies to E70, E71, E72, F01, F02, F04, F07, F10, F12, and F13 vehicles with the N63 engines corresponding to the production dates listed above. First check if a Service Action label with a code number 728 is already attached to the B-pillar. If a code number 728 has already been punched out, the Campaign has already been performed and no further action is necessary. Eligible vehicles will show the following Service Action-related Campaign Code: 00 13 48 02 00 If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one, because a number from an underlying label could appear in the punched-out hole of the new label."
"N63: Quality Control Monitoring After CCP.
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INFORMATION If the vehicle exhibits any of the above drivability issues, perform the ISTA/D N63 Misfire Detection test plan. Please make sure the FASTA data is transmitted. Submit a PuMA case titled ""N63: Drivability after CCP."" Follow the recommendations received."
"N20 and N55 Engine: Engine Oil Filter Application for Plastic Oil Filter Housing.
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The current version of EPC does not provide all available options for the engine oil filters used in the N20 and N55 engines produced with a ""plastic"" oil filter housing. The illustration below will help identify the proper engine oil filter application until the EPC is corrected."
N20 and N26 Engine: Oil Leaks from Cylinder Head Cover.
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There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults.
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Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
This Service Information bulletin supersedes SI B12 35 14 dated December 2014.
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designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error.
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures.
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The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME.
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The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
"This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015.
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designates changes to this revision SUBJECT N63 Engine: Customer Care Package. INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: z Hot-Film Air Mass Sensors z PIEZO High Pressure Fuel Injectors z Engine Vacuum Pump z Fuel System Low Pressure Sensor/Feed Line z Fresh Air Intake Turbo Seals z Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Information"" section below)."
SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs.
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The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement of the crankshaft position sensor 2. Replacement of the incremental sensor wheel on the crankshaft 3. Replacement of the crankshaft 4. Replacement of the crankcase (block) with pistons 5. Replacement of the engine assembly Due to slight tolerance differences with the new replacement hardware and the original learned crankshaft position, values could cause cylinder balance calculation errors by the DME. DME software (the incremental wheel adaptation cannot be cleared)
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
SERVICE ACTION: N63T ENGINE - CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES.
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The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
Service Action: Replace the Thermostat.
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The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
Shudder from the Driveline on Vehicles with xDrive.
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There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine.
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When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.
"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed.
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Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."
"?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015.
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designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail."
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME.
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The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
Valve Stem Replacement with Wheel Electronics.
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INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
Service Action: N63 Replace High-Pressure Fuel Pumps.
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The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output.
?SI B12 21 14May 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated April 2015.
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designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
"This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in...
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conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."
N63 Engine: Valve Seal Replacement.
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Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ? B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. ? Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine ? Excessive engine oil consumption ? Spark plugs fouled with engine oil
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
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On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE ? The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
SI B27 02 13February 2015 Intermediate and Special Transmission Technical Service This Service Information bulletin...
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supersedes SI B27 02 13 dated June 2013. designates changes to this revision SUBJECT Knocking Noise from Driveline During Low-speed Turning. A cracking or knocking noise is heard from the driveline on sharp turns at low driving speeds (<15 mph). CAUSE Software calibration error in the transfer case control unit (Longitudinal Torque Module or LMV)
SI B12 21 14February 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated December 2014.
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designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: z FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
SI B11 23 14February 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 23 14 dated January 2015.
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PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat (F10). The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. CAUSE Moisture and corrosion could develop on the electrical contacts for the heater circuit in the thermostat.
"This Service Information bulletin and attachment supersedes SI B11 16 14 dated January 2015.
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designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."
"Delivery Stop: Remove Engine Oil Label.
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Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
N20 Engine: Repeated Juddering or Surging While Accelerating.
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The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION.
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No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.
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Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
"N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
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When starting a cold engine, a ""plume of blue smoke"" can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. There is no engine malfunction light illuminated (no"" turbocharger boost faults are stored) and no drivability issues are detected. When the vehicle is parked overnight the engine oil pressure will equalize, this may cause engine oil to leak past the turbocharger ""exhaust side"" turbine seal."
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
N63 and S63 Engine: Valve Seal Replacement This Service Information bulletin replaces SI B11 08 15 June May 2017 What's New: Diagnostic tips updated.
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Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption Spark plugs fouled with engine oil and excessive engine oil consumption Excessive engine oil consumption Vehicles with less than 40,000 miles should not be considered for valve seal replacement. All Vehicles: A complete oil consumption test, as described inSI B11 03 13, must be performed first, before replacing the valve seals. Do not remove the intake manifolds to clean the intake valve carbon.
BACKREST NOISES WHEN UNDER LOAD.
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Pop noise coming from seat backrest when pressure exerted toward rear or while pulling away from a stop. Friction between top right rivet holding lordosis (back Lumbar support) valve block and backrest cushion spring.
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...
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injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
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indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
?SERVICE ACTION: SERVICE ACTION: N63T ENGINE CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES What's New: ? Defect Code...
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format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
?SERVICE ACTION: REPLACE THE THERMOSTAT What's New: ? Part number and quantity of coolant has been updated.
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Refer to the Warranty section for details. . The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010.
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. The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600 C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
"? DIESEL PARTICULATE FILTER (DPF) CLEANING .
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The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF."
"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service...
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Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.2 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."
?N20 AND N26 ENGINE: HIGH PITCHED WHINING NOISE FROM LOWER ENGINE AREA .
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Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive sprockets.
?N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT .
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This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil.
N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER:Within the BMW model vehicles listed above, BMW of North America, LLC (BMW...
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NA) is extending the limited warranty for the engine oil feed line to the turbocharger
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...
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capacity specification for all vehicles with the N63R engine and xDrive.
Infotainment
54 bulletinsAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
Butt connector for repairing a plug connection.
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The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
BLACK SPOT IN THE CENTRAL INFORMATION.
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This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
"""Message"" Option Is Missing After Programming.
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Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. However, the menu option ""Message,"" used to retrieve or access messages, is no longer available in the iDrive menu. CAUSE Software error with ISTA/P 2.49.2 to 2.49.4 I-Level F001-13-03-503 to F001-13-03-505"
HeadUp Display does not Show Full Street Names.
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INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.
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Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
NBT Head Unit Aborts Import of CD.
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
?VERTICAL LINES IN HEAD-UP DISPLAY.
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Run diagnostics and if display is found to be damaged, replace Head-Up display.
"Headunit-High: Navigation System Cannot Be Activated.
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The navigation system cannot be activated when entering the 20-digit INITIAL enabling code manually. This occurs after the Pre-Delivery Inspection (PDI) for the vehicle was already performed and finished. The wrong 20-digit ""enabling code"" was entered during the first attempt; the Headunit-High locks up and the correct ""enabling code"" will not be accepted."
? Bang & Olufsen Sound System: Loudspeaker Illumination.
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One or more of the following situations may occur concerning the illumination of the Bang & Olufsen sound system loudspeakers: * Illumination is insufficient (not bright enough) * Illumination is not available on all loudspeakers * Brightness cannot be adjusted Loudspeaker illumination settings are dependent on the model: * Different brightness characteristics * Not all loudspeakers are illuminated INFORMATION Explain to the customer that loudspeaker illumination can vary from model to model. For an overview of the illuminated loudspeakers, refer to the attachment. IMPORTANT: The current version of the Owner's Manual for 5 Series vehicles is incorrect. On 5 Series vehicles (F07 and F10), only the main loudspeaker (moving part) in the dashboard and the two loudspeakers in the mirror triangles in the front doors are illuminated. The Owner's Manuals for 5 Series vehicles will be corrected with start of production of the MY2014 vehicles (July 2013).
Daytime Running Light Does Not Switch ON.
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The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. CAUSE Software error when importing the personal profile from a vehicle which has a different head unit
Bang & Olufsen Sound System: Loudspeaker Cover Rattles.
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The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly
MTelephone: Phonebook Does Not Transfer to the Vehicle.
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The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit
"Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed.
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Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. ??Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-H Hardware error in the Headunit-High"
Telephone: Phonebook Does Not Transfer to the Vehicle.
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The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit.
Bang & Olufsen Sound System: Loudspeaker Illumination.
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INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that loudspeaker illumination can vary from model to model. For an overview of the illuminated loudspeakers, refer to the attachment. IMPORTANT: The current version of the Owner's Manual for 5 Series vehicles is incorrect. On 5 Series vehicles (F07 and F10), only the main loudspeaker (moving part) in the dashboard and the two loudspeakers in the mirror triangles in the front doors are illuminated. The Owner's Manuals for 5 Series vehicles will be corrected with start of production of the MY2014 vehicles (July 2013). This Service Information will be updated as soon as a solution is available for adjustment of the brightness of the illuminated loudspeakers. A software solution is expected to be available with ISTA/P 2.50.0 in July 2013.
HiFi Audio System: Audio Intermittently Cuts Out in All Audio Modes.
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Intermittently, the audio cuts out in all audio modes (e.g,. AM/FM radio, Satellite radio, CD/DVD, AUX-In, etc.) Application error in the HiFi amplifier
Traffic Information Is Inoperative.
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The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
Rattling Noise from Mid-range Speaker in Front Door Panel.
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The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. The inside door lock rod is making contact with the inside panel when the speakers are in use at certain volume and frequency levels.
Bang & Olufsen Sound System: Loudspeaker Cover Rattles.
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The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly.
Service Action: Bluetooth Software (KISU Data) Update.
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This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information.
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INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
Headunit High Is Constantly Resetting.
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After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
Headunit-High: Navigation Road Map Installation After Replacement.
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When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1.
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The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
Instrument Cluster Outside Temperature Display Implausible.
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INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
HU-H: Headunit Resets Intermittently or Permanently.
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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
"Instrument Cluster display inoperative FC B7F689.
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The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."
Instrument Cluster display is partially blank.
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The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ?...
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Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
"MSUBJECT iPhone and iOS 8.x Information.
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INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
This Service Information bulletin supersedes SI B65 24 13 dated January 2014.
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designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
NAV Road Map Installation Using USB Stick.
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INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.
HU-H: Headunit Resets Intermittently or Permanently.
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The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT.
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Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."
"NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS.
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NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...
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cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.
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What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.
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INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .
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While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
Side View Camera Does Not Display Picture.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...
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Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
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randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
BMW: SOME VEHICLES EXPERIENCING VARIOUS MESSAGE DISPLAYED REGARDING MALFUNCTION OF LED HEADLIGHT, WITH OPTIONS 0552 AND 0524.
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*PE
Electrical
47 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
The Dynamic Stability Control (DSC) warning light comes on while driving.
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The following DSC fault codes for the wheel speed sensors are stored: 480712 and/or 480715 and/or 480718 and/or 48071B They cannot be cleared, even though the wheel speed sensors work correctly and no problem can be found with the wiring harness.
Component specific limited warranty extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
Lane Change Warning Lamps on Side View Mirrors Are Too Dark.
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The lane change warning lamps (small and triangle-shaped) on the exterior door mirrors are too dark. This may occur when driving from light to dark conditions, such as: * Entering a tunnel * At twilight CAUSE: RLSS (Rain Light Solar Sensor) hardware error.
Rattling Noise from Underneath the Instrument Panel.
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A rattling or clattering noise may be heard from the driver's or passenger foot well area while driving. CAUSE Tolerance excessive between the footwell air duct and the securing hooks.
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.
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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""
Unintentional Active ECO-PRO Bonus Miles Reset.
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Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Error in instrument cluster application.
SUBJECT Audio System Speaker Testing.
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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015.
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SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).
"""Increased battery discharge!"" CC Message upon Startup.
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CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem."
"CHAMP2: Stored Radio Stations Deleted After Ignition Off.
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After ignition off, the stored radio stations (AM/FM and Satellite) are no longer available in: * Menu ""PRESETS"" * Functional bookmarks (buttons on the head unit) Error in the CHAMP2 head unit"
Advanced Onboard Battery Diagnostics.
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INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (State of Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
TCB: Emergency Call Is Erroneously Triggered.
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An emergency call is erroneously made with no input from the driver. The following fault codes are stored in the TCB: * 0xB7F325 - Emergency call loud speaker: break in circuit * 0xB7F319 - Emergency call button: short circuit * 0xB7F326 - Emergency call loud speaker: short circuit to earth * 0xB7F33E - Automatic emergency call triggered frequently CAUSE TCB control unit error
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently.
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Intermittently, the cooling fan integrated in the CHAMP2 head unit (Radio Professional) is noisy. * More noticeable after the ignition is turned off * The cooling fan runs for approx. 6 minutes (until CHAMP2 enters sleep mode), depending on the ambient temperature Settings of the fan characteristics: the fan keeps running after the ignition is turned off
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently.
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INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that this only happens at high ambient temperatures, which keep the fan running after the ignition is turned off. The fan stops running when the head unit enters sleep mode (after approx. 6 minutes). This Service Information will be updated as soon as a solution is available. A software solution is expected to be available with ISTA/P 2.49.0 in March 2013.
Advanced Onboard Battery Diagnostics.
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Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (Stateof Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
LED Low Beam Flashes Briefly After Ignition Switched ON.
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1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)
Adaptive Headlight Malfunction.
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A headlight malfunction CC message is displayed for one or more of the following lights: -Daytime driving light -Turn indicator -Dipped headlight -Main beam The following fault codes in the FRM are stored: -800FC8 LIN bus, headlight driver module (TMS), left: communication fault -E58522 No message (status, exterior lights, front electronics 1, left, 0x1E0), receiver FRM, transmitter TMSL Software error in TMS 3 (headlight driver module AHL); a software I-level lower than 14-07-503 will cause the above situation to occur.
Airbag Warning Lamp Illuminated; Shorted Wire in Front Seat Harness.
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The airbag warning lamp (AWL) is illuminated. One or more of the following faults will be stored in the ACSM (Advanced Crash Safety Module) as displayed in ISTA: 930979: Side airbag, driver: short-circuit to negative 930955: CAK, driver: short-circuit to earth 930925: Seat belt tensioner, driver: short-circuit to earth 9309CA: Seat belt lock contact, front passenger: communication fault 93095B: Active head restraint, front passenger: short-circuit to negative 93095F: Active head restraint, front passenger: line coupled 93093A: Seat belt tensioner, front passenger: resistance too great 93095E: Active head restraint, front passenger: resistance too great 9309CA: Seat belt lock contact, front passenger: break in circuit 930982: Side airbag, front passenger: resistance too great CAUSE A short in the wiring harness in the driver's or/and passenger's seat
Head-Up Display Is Too Dark.
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The Head-up Display (HUD) is too dark. Rain/light/solar/condensation sensor (RLSB) hardware error
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks...
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or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
Automated Activation of Navigation System During PDI/QC1.
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INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
BMW Maintenance Program: 12-Volt Battery Replacement Measure.
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle.
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If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to the server C. Termination by the control module D. Termination by ISTA/P E. ICOM connector removed/falls out Then the DSC module may no longer communicate when connected to ISTA/D or ISTA/P. As a result, the DSC module cannot be reprogrammed. DSC software
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position.
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The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module
Central Information Display Intermittently Dimming or Flashing Off/On.
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Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
"Adaptive Headlight Malfunction in Cold Weather.
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* In very cold weather conditions (32F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. Software error in TMS 3 (headlight driver module AHL, xenon headlight)"
"Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive.
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INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code is entered when running the QC1 Pre-Delivery Check test module. Refer to SI B09 04 09. IMPORTANT: No programming is required. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately.
"Adaptive Headlight Malfunction in Cold Weather.
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* In very cold weather conditions (32F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. CAUSE Software error in TMS 3 (Headlight driver module AHL xenon light)"
"""Increased battery discharge!"" CC Message upon Startup.
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CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem."
SI B16 09 15 Fuel Supply Systems.
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December 2015 Technical Service. This Service Information bulletin supersedes SI 26 01 15 dated November 2015. The wrong temperature sensor for the Natural Vacuum Leak Detection (NVLD) may have been installed.
"Instrument Cluster display is partially blank.
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INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "
This Service Information bulletin supersedes SI B62 03 15 dated April 2015.
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designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. The FRM (Footwell Module) sees an incorrect door lock status caused by voltage variations in the door locks.
"BMW Maintenance Program: 12-Volt Battery Replacement Measure.
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INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is ""applicable"" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
SUBJECT Wheel Speed Sensor Faults Cannot Be Cleared.
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The Dynamic Stability Control (DSC) warning light comes on while driving. The following DSC fault codes for the wheel speed sensors are stored: ? 480712 and/or ? 480715 and/or ? 480718 and/or ? 48071B They cannot be cleared, even though the wheel speed sensors work correctly and no problem can be found with the wiring harness. Due to high outside temperatures and extremely low atmospheric humidity, an electrostatic discharge (ESD) can occur in the wheel well area. This can transfer to the wheel speed sensor, causing irreparable damage to the DSC control unit.
INFORMATION ON THE OPERATION OF THE SMART OPENER.
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INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016
"N20 PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
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INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Note: This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release."
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
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According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure...
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that has been designed exclusively for the BMW vehicles listed above.
BMW: ON SOME VEHICLES, WHEN STARTING, LOW BEAM, WITH 0552 OPTION, WOULD BRIEFLY FLASHES, DUE TO A FAULTY LED MAIN LIGHT MODULE THAT NEEDS REPLACING.
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MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE
Brakes
21 bulletinsVisual Inspection of Brake discs/Rotors for new car deliveries
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional)...
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brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
Diagnosis of Compound Brake System Complaints in M Vehicles: 1.
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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
"Carbon Ceramic Brake Noise.
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INFORMATION ""M"" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. ""M"" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under ""M carbon ceramic brake."" WARRANTY INFORMATION Not applicable."
Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative.
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Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box control unit Software error in the touch-box control unit (TBX)
Incorrect Remaining Service Life from CBS Data for Brake Pads.
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The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model.
"The Door Springs into Pre-Locking Position.
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When the customer closes the door, it may seem that the door has closed completely. However, it is only in the pre-locking position, not the fully locked position. A check control message indicates that the door is open. 3.Close the front door and pull the outer door handle to the ""trigger point"" when the door first pops open. Measure the distance from the edge of the inside of the outer door handle to the metal door skin, as shown. The ""trigger"" distance should be between 24 mm-27 mm. Note: A scale or tape measure is physically too large to accurately make this measurement. A sliding caliper must be used for accuracy. Note: The door will not completely open when either in the pre-locking or the fully locked position CAUSE * Door adjustment (closing effort too high) * Incorrect routing of the Bowden cable (outside and inside door handle). Heavy accumulation of dirt and grime in the door lock."
Incorrect Remaining Service Life from CBS Data for Brake Pads.
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The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model
Incorrect Remaining Service Life from CBS Data for Brake Pads.
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The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model
VIBRATION WHILE BRAKING.
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Vibration while braking is noticed: ? Most commonly when coming to a stop from higher speeds ? Less prominent when brakes are cold. ? After wheel balancing, the problem still exists. ? All other diagnosis according to SI B34 10 16 have no results. Over time, the original style NAO brake pads can develop friction variations.
Incorrect Remaining Service Life from CBS Data for Brake Pads.
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The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.
M5 and M6 Front Axle Brake Squeak with Compound Brake System.
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A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). These pads can be identified by the absorber weights at the top and bottom. Due to the design of the fixed caliper brake system, an unfavorable interaction between components may cause a squeaking noise.
Diagnosis of Compound Brake System Complaints in M Vehicles.
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INFORMATION 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons. When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3. After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.
Fitting Winter Tires Properly to Vehicles with Ceramic Brakes.
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Wheel studs may loosen after wheels for the rear axle are incorrectly fitted to the front axle on vehicles equipped with option 2NK (ceramic brakes). Incorrect installation of rear axle winter tires (wheel style 409M) onto the front axle in conjunction with ceramic brakes
?SI B34 06 14December 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 06 14 December 2014.
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designates changes to this revision SUBJECT M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). These pads can be identified by the absorber weights at the top and bottom. Due to the design of the fixed caliper brake system, an unfavorable interaction between components may cause a squeaking noise.
"SUBJECT Carbon Ceramic Brake Noise.
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INFORMATION ""M"" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. ""M"" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under ""M carbon ceramic brake."" WARRANTY INFORMATION Not applicable."
Diagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014.
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Designates changes to the bulletin. INFORMATION 1.Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons.When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3.After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.
CBS BRAKE PAD CALCULATION AND CORRECTION.
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When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
Body & Paint
18 bulletinsThe basic conditions for initializing the power windows are not met.
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle.
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Depending on the vehicles equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
The customer complains of rattling noises from the rear window when driving on rough roads.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
A Groaning Noise is Heard from the Front Door Trim .
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A groaning noise can be heard from one or both of the front door decorative trim pieces while on rough roads. CAUSE The chrome plating of the trim mounting pins rubs against the door panel creating a groaning noise.
IHKA Operating Panel Buttons Are Peeling.
?EDGE CORROSION ON THE EXTERIOR FRONT AND REAR DOOR UNDER THE PAINT FINISH.
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Corrosion of the front door and rear edges is appearing in paint surface near window trim. Material contamination.
"WINDOW FRAME TRIM OF FRONT DOOR IS DISPLACED.
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? Noise detected upon closing door ? Damage to one or both window frame trims (front and rear door). CAUSE Front window frame trim is offset toward ""B"" pillar (as shown). Replace one or both window frame trim panels, if damaged."
Erroneous Blind Spot Warnings.
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Orange triangle warning indicator, on exterior mirror, sporadically appears when there is no vehicle in warning zone. Control unit software error.
TAILGATE UNINTENTIONALLY OPENS.
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Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
WIND NOISE FROM KIDNEY GRILL.
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Wind noises/whistling noises from the front end of the vehicle or from the area of the front windshield. CAUSE Air passing through the gap between the front kidney grill and the body on LCI vehicles only. Install foam strips between kidney grills and body
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.
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Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS.
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INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
COMFORT ACCESS SPORADICALLY INACTIVE VIA DOOR HANDLE: Sporadically, CA (Comfort Access) locking or unlocking of the...
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vehicle does not work via the door handles.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
Fuel System
18 bulletinsFor the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel...
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Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
NEW REPLACEMENT FUEL TANK INTERNAL FUEL LINE CONNECTION.
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INFORMATION WARRANTY INFORMATION Not applicable. This Service Information bulletin provides technical and repair procedure-related information.
Headunit High: Vehicle Position Is Incorrect on the Navigation Map.
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The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route. The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
Integrated Navigation Voice Not Loud Enough.
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Integrated Navigation voice guidance is not loud enough to be heard over loud music. Software error in the CHAMP2 Head Unit.
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display.
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An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software
"Air Conditioning Refrigerant R1234yf Introduction.
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Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm
Headunit-High: Navigation to an iPhone Address Is Inoperative.
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The route guidance to an address selected from the iPhone address book is inoperative. The navigation system integrated into the Headunit-High (HU-H) is not accepting addresses from the iPhone address book when the state (part of the address) is stored in the abbreviated form (e.g., NY instead of New York).
?SI B16 02 12 Fuel Supply Systems October 2012 Technical Service This Service Information bulletin supersedes SI B16 02 12 dated July 2012.
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designates changes to this revision SUBJECT TeileClearing for Natural Vacuum Leak Detection (NVLD) System.
HU-H: SDARS Radio Stations Cannot Be Stored in PRESET Menu.
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The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affected; they can be stored correctly. Software error in the SDARS control unit integrated in the Headunit-High (HU-H)
The vehicle position is missing or incorrect on the navigation map.
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The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
Headunit High: Vehicle Position Is Incorrect on the Navigation Map.
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The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
This Service Information bulletin supersedes SI B51 33 14 dated October 2014.
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designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.
N20 and N26 Injector Replacement.
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INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this problem.
This Service Information bulletin supersedes SI B65 13 12 dated September 2012.
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designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
This Service Information bulletin supersedes SI B65 10 09 dated March 2013.
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designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
This Service Information bulletin supersedes SI B65 05 09 dated July 2009.
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designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
"SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly.
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The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the ""fuel consumption, current"" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold."
Integrated Navigation Voice Not Loud Enough: Integrated Navigation voice guidance is not loud enough to be heard over...
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loud music.
Other
15 bulletinsDistribution of the following tool will be through the Automatic Tool Shipment Program
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle, when cornering, maneuvering, parking or pulling away from a parking space.
NOISE FROM FRONT AREA: There is a hissing or wind noise present from the front area of the vehicle at speeds above 60...
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mph.
Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P.
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Wrong coding in the spare part from the supplier
CIS Seat Mat Replacement.
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Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier
ConnectedDrive/BMW Assist System Information and Availability.
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ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
Front Seat Base Makes Noise.
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A noise may be heard from the left or right front seat base when driving on rough roads. CAUSE The riveting of the seat control bracket to the metal seat base is too loose.
Delivery Stop: Replace Rear Differential.
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
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along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
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seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle when cornering, maneuvering, parking or pulling away from a parking space.
ConnectedDrive/BMW Assist System Diagnosis Information
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front...
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axle when cornering, maneuvering, parking or pulling away from a parking space.
Lighting
9 bulletinsShipping specific non-deployed vehicle safety devices to lighting resources, llc.
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This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
"Service Action: Program Control Units (CAS).
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After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. AFFECTED VEHICLES This Service Action involves F01, F02, F04, F06, F07, F10, F12, F13 and F25 vehicles which were produced August 2010 to June 2012. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."
"TCB: Emergency Call Is Disabled.
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A Check Control message shows ""Emergency call failure."" When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. CAUSE TCB application error"
"Service Action: Program Control Units (CAS).
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After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."
BMW Customer-Focused Satisfaction (CFS) Program.
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Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
BMW Customer-Focused Satisfaction (CFS) Program.
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Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
My BMW Remote iPhone App No Longer Controls Headlight or Horn.
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After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit
My BMW Remote iPhone App No Longer Controls Headlight or Horn.
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After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit
Delay in Automatic Driving Light Switching On/Off.
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When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
Suspension
9 bulletinsGroaning Noise from Front Axle.
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Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
Clicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Clicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Rattling/Grinding Noises from Center Console.
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When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rear seat outlet lacks sufficient grease.
Clicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Groaning Noise from Front Axle.
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Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
Clicking Noise from Front Axle.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Cracking in Rear Differential Mount Bushing.
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During inspection, the rear differential mount in the rear axle support shows signs of cracking.
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015.
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Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Steering
8 bulletinsCRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front...
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axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS).
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Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.
Groaning Noise When Adjusting Steering Column.
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A groaning noise can be heard when the steering column is retracted and moves into the lower position. Friction between gap trim and the lower trim cover.
SUBJECT Groaning Noise When Adjusting Steering Column.
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A groaning noise can be heard when the steering column is retracted and moves into the lower position. CAUSE Friction between gap trim and the lower trim cover
Squeaking Noises when Steering Wheel Is Turned.
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There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.
Service Action: Replace Power Steering Pump Belt Pulley.
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The screw connection on the power steering pump belt pulley may slacken. This may lead to an audible squeaking and rattling at the pulley drive. AFFECTED VEHICLES This Service Action involves 5 Series 535d vehicles according to VIN selection. First check if a Service Action label with a code number 682 is already attached to the B-pillar. If a code number 682 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
BUZZING NOISE HEARD COMING FROM STEERING WHEEL.
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While driving at highway speeds, on older (worn) road surfaces, a buzzing noise is heard coming from the steering wheel. The Lane Departure Warning (LDW) vibration system
BUZZING NOISE HEARD COMING FROM STEERING WHEEL.
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While driving at highway speeds, on uneven road surfaces, a buzzing noise is heard coming from the steering wheel. The Lane Departure Warning (LDW) vibration system
Software & Calibration
8 bulletinsCondition Based Service Due Date Is Reset to 01/2000.
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The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
Parking Assistant Inoperative After Programming.
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The parking assistant system does not function correctly. One or more of the following scenarios may occur: * Unable to activate the parking assistant via the iDrive * When activated, the vehicle does not locate a parking spot * Does not assist with parking the vehicle CAUSE Software error in ISTA/P 2.49.0 programming data
iPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control.
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When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
Condition Based Service Due Date Is Reset to 01/2000.
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The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
The Controller Responds Slowly or Not at All.
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When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
iPhone: Connection Failures with iOS 7.
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There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle...
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Note: No fault code is stored Software error in the Instrument Cluster
Transmission
7 bulletinsSurround View Camera Last User Mode Operation Change.
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After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
Vibration or Shudder from Driveline when Accelerating from a Stop.
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Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
"FRM3 Will Not Communicate with ISTA.
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When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * CCM (Check Control Message) ""Display failure"" * Lighting INOP * Turn signal lights INOP * Break lights INOP * License plate light INOP * Courtesy lights INOP * Instrument cluster w/o light 2. Windows * One or both front windows INOP 3. LIN components https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15625.1.B630513... 8/29/2013 Page 2 of 2 * CCM ""no blind spot detection"" if equipped * Power mirrors INOP * Seat adjustment INOP 4. Hardware inputs * Door locks INOP * Gear shifts automatically to P * Gear shift lever cannot be moved out of P 5. Electrical steering column adjustment * ELSV (Electric Steering Column Adjustment) INOP CAUSE Various causes include the following: * Blown fuse * Faulty wiring * Faulty component"
DSC Warning Light is On.
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The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for 'Chassis Control System failure' One or more of the following fault codes are stored: F25, F30 DSC * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV
"The warning lamps for DSC, ABS and brake warning are illuminated.
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There may also be a warning in the control display for ""Chassis Control System failure."" One or more of the following fault codes are stored: DSC: * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV"
Instrument Cluster Only Displays Background Image and Gear Indicator.
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The display in the instrument cluster intermittently only shows the background image and the gear indicator. * No fault code is stored * All gauges function correctly Note: The issue is rectified after a sleep mode cycle (ignition off for approx. 16 minutes). Software error in the instrument cluster introduced with software I-level 12-03-500 or higher (ISTA/P 2.46.1 or higher)
Side View Camera Does Not Display Picture.
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The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
Pre-Delivery & Maintenance
6 bulletinsThis Service Information bulletin supersedes SI B07 03 14 dated October 2015.
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Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
?SERVICE ACTION: REPLACE THE THERMOSTAT New information provided by this revision.
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Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. This Service Information bulletin supersedes SI 11 11 15 dated January 2016.
"ConnectedDrive/BMW ASSIST Features Are Inoperative.
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ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
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The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..
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Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
HVAC & Climate
5 bulletinsRadio and Air Conditioning Functions Inoperative, When Vehicle is Moving.
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All audio and heating/air conditioning functions cannot be controlled when the vehicle is moving. After the vehicle is turned off and has entered sleep mode (after approximately 30 minutes), the system operates normally. CAUSE: Software error in the audio and air conditioning control panel.
Certain air conditioning condensers must be replaced.
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Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before 11/11/13.
?After programming with ISTA/P 3.55.0 or a more recent version, the customer can no longer send ?Edit start time? signal...
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for climate control system can only send an ?Activate now? signal for climate control system.
"IHKA Operating Panel Buttons Are Peeling.
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INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the ""Repair kit for button caps"" when performing this repair. Replace ALL the buttons with those included in the kit. Note: Please do not use and claim the part number for the "Repair kit, radio and A/C panel." To ensure the button cap kit with the correct symbols and labels is installed, perform a part number lookup in ETK by VIN. Labor operation code 64 11 326 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 64 11 769 instead."
MRed or Blue Cap Missing from Temperature Control Wheel.
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The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel.
Air Bags & Safety
3 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
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1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air...
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bags.
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.
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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
Tires & Wheels
2 bulletins"Whistling Noise Heard from the Center Fresh-Air Vent During Heating.
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A whistling noise is heard from the center fresh-air vents. The noise can be heard during the warm up phase (3 to 10 mins) after the heating system is first activated, with low outside temperatures and the center vents stratification adjustment wheel is turned to the ""red"" position. Note: This is independent of the air distribution setting, but a lower fan speed is required. CAUSE Unfavorable air flow against the mixing flaps in the upper distribution housing"
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING
Hybrid & EV
2 bulletinsiPhone Charging Status Constantly Switches On and Off.
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Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
iPhone Charging Status Constantly Switches On and Off.
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INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION