2016 Bmw 428i TSBs

position without any customer influence.

This would lead to loss of coolant from the engine.

This would lead to loss of coolant from the engine.

plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.

modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date

timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.

chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date

plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.

to remove or breaks apart in the oil filter housing.

A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

position.

pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.

following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.

steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears, one possible cause is that the mounting bolts for the electric motor may become loose, missing and/or broken due to corrosion.

// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.

the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears one possible cause is that the mounting bolts for the electric motor may become loose missing and/or broken due to corrosion.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

The vehicle will run rough or hesitate when accelerating from a stationary position.

A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.

On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).

The engine will not start at temperatures below freezing. The starter does not turn and engage.

MILEAGE.

Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.

In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.

The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.

While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank. The customer may describe this noise as a "helicopter" noise from the rear of the vehicle.

A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.

replaces SI B11 14 17 dated February 2018.

One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.

The engine stalls right after starting (when stationary).

In the DME control unit software.

MILEAGE.

The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.

INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump. If injectors need to be replaced, enter the VIN of the vehicle into the ETK and select the part numbers found on screen 13_1416: ""High-pressure rail/injector/mounting."" Always enter the VIN for the vehicle into ETK when searching for parts. When the ETK is corrected, this SIB will be updated. WARRANTY INFORMATION Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/224...5/4/2015"

The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

When accelerating, there is a knocking, or vibration, felt from the center of the vehicle. This sensation can be easily duplicated when accelerating with the transmission in 2nd or 3rd gear (manual mode). Torque flex in the rear driveshaft.

After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).

Reduction of steering assistance after starting the engine. The DSC and steering warning lamp are illuminated in the instrument cluster. Check Control messages displayed: ""Driving stabilization. Drive carefully"" ""Increased steering effort required. Drive at moderate speed"". Control unit fault code entries: EPS: None ICM_25: 0xD01C0C - message fault (actual rack force, ID: AVL_FORC_GRD) - Timeout 0xD01B26 - message fault (actual EPS position, ID: AVL_PO_EPS) - Timeout 0xD019BF - message fault (actual driver actuator steering torque, ID: AVL_STMOM_DV_ACT) - Timeout 0xD016A5 - message fault (driving dynamics 02 check control display, ID: DISP_CC_DRDY_02) - Timeout 0xD015C4 - message fault (front axle electrical steering status, ID: ST_EST) - Timeout DSC_25: 0xD354EE - signal fault (actual front axle steering angle, ID: AVL_STEA_FTAX) - invalid No damage or other noticeable effects in the power supply and FlexRay EPS (electric power steering / electromechanical power steering): Flexray Transceiver switches itself off"

The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic

When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.

designates changes to this revision SUBJECT Whistling Noise Coming from the Center Vent - A/C is Off. A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.

SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.

A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.

One or more of the following situations can occur: 1. The remote control is not detected and the check control message (CCM) ""No remote control. Unable to start"" or ""Hold the remote control on the steering column"" is displayed. ? Fault code ""D90D1E - LIN bus error FBD receiver 1"" is stored. 2. The engine does not start with the CCM with ""Battery in the key is dead."" However, it must work when used with the second key. ? Fault Code ""9308B0 - ID transmitter: Battery undervoltage"" is stored. 3. The remote control is not detected and the CCM ""Central locking does not open,"" and/or ""Engine fails to start"" is displayed. An outside influence is causing interference with the remote control or the battery in the remote control key is defective."

The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.

There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).

The Service Engine Soon light (MIL) comes on while driving at moderate to highway speeds in ECO PRO with the ""Coasting"" feature selection active. z Fault 102001: Air mass, plausibility: Air mass too high is stored in the DME BMW Power Kit DME software"

Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.

The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.

The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.

The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.

After the ignition is turned off and the vehicle is locked, the heating and air conditioning blower motor runs continuously. The next time the vehicle is started there may be the CCM (Check control message) displayed for ""Increased battery discharge"". CAUSE The blower output stage receives an invalid LIN bus signal during operation and switches to emergency mode. The blower will continue to run with the specified emergency mode after the ignition is turned off and the vehicle is locked."

There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.

When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.

Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."

The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.

INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015

designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE ? The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.

designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: z FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.

Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"

Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.

One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. * Comfort Access and contactless tailgate opening are not working. * Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart. FEM (Front Electronics Module) software error Unauthorized (radio remote control out of range) access to vehicle has been attempted at least seven times with Comfort Access or Smart Opener (contactless tailgate opening) when the vehicle was locked. As a result of these unauthorized access attempts, the following conditions were set: * CCM ""Battery. Discharge in standstill."", or similar, is displayed * Terminal 30F (switched battery terminal when fault occurs) was deactivated, preventing Comfort Access and contactless tailgate opening."

July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

Check Control Message (CCM-212) states: "Engine Oil Pressure. Stop Carefully" The following codes may be stored in the DME fault memory" 1C2002 - Engine oil pump, pressure too low 1FB801 - CCM (ID212) - Oil pressure Also, the vehicle's mileage is very low (below 60 miles), the fault frequency shows only "one" occurrence; faults are not currently present and cannot be reproduced. CAUSE Unfavorable DME software application."

the fix added to Correction and Procedure ? F31, F32, F33, F34, F36 vehicles added to Models ? Warranty information updated to include programming fix . After programming with ISTA/P V3.56.1 or ISTA/P V3.60: Active Sound Design (ASD) no longer provides simulated engine sounds. A fault is stored in the Active Sound Design (ASD) module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"". Invalid ASD coding data in two different versions of ISTA/P."

indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

The Service engine soon light (MIL) is on and the transmission may go into failsafe. The problem may be intermittent along with any of the following check control messages displayed or stored. Transmission temperature Drivetrain fault Chassis stabilization Note: Any combination of the following faults can be stored. DME faults: CDBB04: No message (request, torque, crankshaft, transmission 2), receiver DME, transmitter EGS CDBE04: No message (display, engine speed, dynamic), receiver DME, transmitter EGS CDBF04: No message (status, transmission control unit), receiver DME, transmitter EGS CDC004: No message (diagnosis, OBD gearbox), receiver DME, transmitter EGS CDC104: No message (data, transmission train), receiver DME, transmitter EGS CDC201: No message (request, torque, crankshaft, EGS), receiver DME, transmitter EGS EGS faults: 4209A4: Temperature sensor system: Hotmode 3 - excess temperature CF1501: No message (diagnosis OBD engine), receiver EGS, transmitter DME/DDE CF1521: Message (group fault 1 - effect during driving: considerable): Receiver EGS, transmitter DME/DDE CF1531: Message (group fault 2 - effect on driving: possible): Receiver EGS, transmitter DME/DDE CF1541: Message (group fault 3 - effect on driving: none): Receiver EGS, transmitter DME/DDE CF2C21: Signal (actual engine speed, crankshaft - signals a poor quality useful signal, 0xA5) undefined, transmitter DME/DDE The EGS harness wiring from connector X13*2B becomes damaged due to abrasive movement inside the corrugated housing.

Refer to the Warranty section for details. . The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.

motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.

capacity specification for all vehicles with the N63R engine and xDrive.

fails.

with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. The audio tone is the same one that sounds when you touch the CID with your finger to make a 'touch' selection.

Failure of the audio amplifier due to water ingress in the luggage compartment.

During programming several aborts can occur in the head unit NBT EVO (HU-H2).

During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.

During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.

This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.

INFORMATION The brightness of the CID will reduce and may switch off completely due to high temperature rise inside the vehicle. This situation is to protect the function of the CID. After lowering the temperature, the normal functions are restored. The increased temperature, protective switch-off is the reason for the fault. The fault code does not indicate a defective head unit. The normal maximum temperature operation for the head unit is between 167 and 194 F. Within these values, the CID will gradually diminish in brightness until it completely switches off. Replacing parts or programing the vehicle will not rectify the situation. The root cause is the very high temperature and is not a fault of the vehicle's systems.

INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!

There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit

Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).

While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

Customers may be receiving onscreen messages concerning updates of their navigation system. Database mapping procedure in vehicles with the NBT EVO Head Unit (Head Unit high 2) has been changed to automatic, periodic, Over- the-Air (OTA), regional, incremental updates. INFORMATION Customers may not be familiar with the messages seen prior to, during, and after this update which may prompt inquiries. The following information provides an overview of the automatic OTA process that has replaced the previously required BMW center visit for navigation map updates. UPDATE DETAILS Updates can occur up to 4 times per year, ensuring that customers have the newest map data available. At a minimum, updates occur during first 2 years of vehicle ownership at no additional charge to the customer. At additional customers expense updates can also occur for up to 4 years (depending upon vehicle retail date and BMW assist options selected). Please check the BMW connected drive service cockpit for details on an individual vehicles coverage. To access the BMW connected drive service cockpit refer to the attachment.

The time displayed in the KOMBI (instrument cluster) may gain or lose a few minutes each week. Internal KOMBI calculation error.

AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."

INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.

There may be interference noises (rattles, squeaks, clicking) from the front or rear speaker grill/surrounds when the audio is on. CAUSE ? Contact between front door panel or speaker grill/surround with the speaker cone. ? Contact between the front door panel armrest support and trim for the folding compartment. ? Contact between the rear speaker grill/surround with the speaker cone.

The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.

The customer may complain of a groaning/grinding noise in the area of the rear speakers. Lack of clearance between the tweeter and the mounting contact and/or wires.

designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015

One or both of the following may occur: SMS based messages are not received in the vehicle. These are: Text messages - Office feature MyInfo Google send to car - addresses and Points of Interests (POI) Concierge The activation code is not accepted by the ConnectedDrive Portal. Software error in the HU-H (Head unit High).

The Bluetooth system works intermittently. One or more of the following scenarios may occur: Bluetooth pairing is not possible - display shows ""Please wait"" Unable to select the check box to activate Bluetooth Device does not reconnect to the vehicle after a key cycle Audio interference noise is heard listening to iPod etc. When trying to access the user manual, the display shows ""Please wait"" Incorrect software installed in the HU-B (Headunit Basic)."

After activating the PMA (Parking Maneuvering Assistant) or PDC (Park Distance Control), the system stops functioning and a CCM (Check Control Message) is displayed advising the driver of the failure. The following fault code is stored in the PMA control unit 0x481E4D - PMA control unit internal, internal ASIC fault Software error in the PMA control unit Affected I-Level: F2x from F020-15-03-500 F3x from F020-15-07-500

INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.

The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H

NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."

After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error

INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."

When the displayed unit of measurement is changed from miles to Kilometers everything except the cruise control or limit set speed is displayed in Kilometers; the set speed is still shown in miles in the Instrument Cluster (Kombi) display. KOMBI software.

The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.

While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software

Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.

Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.

HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.

irritating to the customer; or it is not possible to locate certain addresses, for instance:

High 2 (NBT EVO) when:

the: Navigation system starts message is permanently displayed; or

irritating to the customer; or it is not possible to locate certain addresses, for instance:

Samsung S6 and the S6 Edge.

COMPONENT PROTECTION ACTIVE

performing ISTA4 programming, there is no audio playback.

Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

implausible outside temperature reading.

Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).

restricted or pedestrian protection system failed is displayed after deleting transport mode.

'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.

starting or while driving.

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.

and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.

battery.

battery.

One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.

illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.

The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).

2019.

2019.

The customer's vehicle does not start due to a totally discharged battery.

Over time the mounting clips may fail allowing the center underbody panel to become loose. The mounting clips were not sufficiently hardened during production.

While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""

The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor is a contactless capacitive sensor. The sensor sends a low fluid level signal to the gateway module (FEM - Front Electronics Module or BDC - Body Domain Controller) which in turn displays a low washer fluid warning in the instrument cluster. The use of a ""non-approved"" washer fluid (silicone-based fluid) can cause the low fluid warning light to come on even when the reservoir is full. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates."

After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."

If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""

The customer states there is a small twitch/pulse of the steering wheel (1 second intervals) when the steering wheel heating is active. Note: The complaint is more noticeable with a cold steering wheel and vehicle voltage higher than 14 volts. Steering wheel control unit

For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).

After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."

INFORMATION Documents have been developed showing the known correct statuses for all hall sensors and micro switches used to operate the retractable hard top (RHT). This document is intended to act as a supplement to the diagnostic information available in ISTA. Comparing these statuses to the actual statuses of a vehicle with a functional problem may assist in narrowing down which sensor/switch is contributing to the functional problem. For E93, the status request may be found by connecting the car to ISTA and selecting: Control module functions/CTM Convertible top module/Diagnosis Requests ?Sensors/Switches For F33/F83, the statuses should be checked using the applicable test plan as instructed in attachment B54 09 07 F33 F83 RHT Status.pdf. For I15, the statuses should be checked using the applicable test plan as instructed in attachment B54 09 07 I15 Top Status.pd

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

During this failure, all KAFAS (Camera-based driver assistance systems) system functionalities are inoperative. The affected functionalities are: Pedestrian Detection Front Collision Warning Lane Departure Warning Speed Limit Info (if equipped) Note: The system is functional after the interior temperature has cooled down or by cycling the ignition off and on again.

INFORMATION The use of a ""non-approved"" washer fluid can cause the low fluid warning light to come on even when the reservoir is full. An analysis of parts returned to warranty has shown the sensor is operating correctly. Do not replace the reservoir with integrated sensor for these situations. We recommend using ""BMW Group approved"" washer fluid when servicing the vehicle or performing repairs on the windshield washer system. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates. If the correct washer fluid is being used, diagnose the system using normal troubleshooting with ISTA. A fault code may be stored if an electrical fault occurs in the circuit. PARTS INFORMATION Part NumberDescriptionQuantity83 19 2 406 220BMW WWS Cold Weather Concentrate 35% 55 GalAs needed83 19 2 361 205BMW Windshield Washer Concentrate 1 GalAs neededNote: As applicable, do not exceed your state's maximum for the allowable amount/percentage of ""Washer Concentrate"" that can be used when mixing the windshield washer fluid solution. WARRANTY INFORMATION The issue described in this bulletin is not a vehicle-related defect in materials or workmanship. If a vehicle repair is required as a result of this issue, it is are not claimable under a BMW limited warranty."

Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions ? High outside ambient temperature ? High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: ? Air-conditioning system switched on ? Driving Experience switch NOT set to Eco Pro ? Slower fan speeds ? Temperature setting below 68F (20C) ? Trip duration at least 30 minutes ? Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains.). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.

This picture shows the E-Call button illumination (back lighting) not working. Note: Pressing the E-Call button will start an SOS call, even though the back lighting is not working.This picture shows E-Call illumination (back lighting) working. AFFECTED VEHICLES This Service Action involves the F34 (3 Series Gran Turismo) and F36 (4 Series Gran Coupe) models, produced from 7/27/2015 to 7/30/2015. Please perform it the next time this vehicle comes to your workshop. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Missing wiring harness for the illumination of the E-Call button."

Sporadically, a CCM (Check Control Message) is displayed advising that the Camera-based Driver Assistant system has failed. This is due to the vehicle interior reaching very high temperatures. During this failure, all KAFAS (Camera-based driver assistance systems) system functionalities are inoperative. The affected functionalities are: Pedestrian Detection Front Collision Warning Lane Departure Warning Speed Limit Info (if equipped) The following fault code is stored in the KAFAS control unit: 0x800AC0 - Switching off due to excess temperature Note: The system is functional after the interior temperature has cooled down or by cycling the ignition off and on again. Incorrect calibration of the temperature sensor in the KAFAS camera.

While trying to activate the horn, one or both horns fail to work. One or more of the following fault codes can be stored in the FEM: ? ""8044A3 - Wiring, horn short circuit to earth"" ? ""8044A4 - Wiring, horn short circuit to positive"" ? ""8044A5 - Wiring, horn relay is defective or short circuit to positive"" Water has entered the horn and caused it to fail internally (shorted out)."

The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error

z A CCM (Check Control Message) displays ""Parking Light failed."" z All lights are functioning correctly. Software error in the TMS (Driver Module for Headlight)"

Sporadically, a CCM (Check Control Message) is displayed advising that the Camera-based Driver Assistant system has failed. This is due to the vehicle interior reaching very high temperatures. During this failure, all KAFAS (Camera-based driver assistance systems) system functionalities are inoperative. The affected functionalities are: Pedestrian Detection Front Collision Warning Lane Departure Warning Speed Limit Info (if equipped) The following fault code is stored in the KAFAS control unit: 0x800AC0 - Switching off due to excess temperature Note: The system is functional after the interior temperature has cooled down or by cycling the ignition off and on again. Incorrect calibration of the temperature sensor in the KAFAS camera.

The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error

According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016

HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"

1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel speed sensor - rear right - drive off recognition faulty. 2. Next ignition ON (after above codes stored). a) DME fault can occur:1F054D - drive, safety function: Drive power output reduced, DSC signals implausible and b) Malfunction Indicator Lamp (MIL) may light up. Faulty drive off recognition due to: a towing operation with a raised axle operation of the vehicle on the vehicle hoist operation of the vehicle on the roller test stand DSC diagnosis recognizes implausible wheel speeds, so no control is possible. DME fault is entered on safety grounds since the DSC fault still exists after a terminal change and may only be removed while driving."

If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""

An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2 control module

HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"

Turn signal, intermittently, flashes at faster rate or not at all. Software error in FEM (Front Electronics Module)

According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."

changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions: High outside ambient temperature High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: Air-conditioning system switched on Driving Experience switch NOT set to Eco Pro Slower fan speeds Temperature setting below 68F (20C) Trip duration at least 30 minutes Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.

Signals from sensors in luggage compartment are being misinterpreted by the convertible top control module (CVM). This may lead to failure of the system to detect obstructions and cause damage to the hydraulics. Software error in the CVM.

. Upper seat belt extender system is failing to deliver the belt and may exhibit one of the following symptoms: A. Seat belt is slipping off/ not being captured by the extender hand B. The seat belt extender hand is broken C. The seat belt extender hand is making noises D. The seat belt extender housing is broken E. The seat belt extender motions are erratic or illogical. The belt extender has mechanically and/or electrically failed. Excessive resistance from the safety-belt reel (twisted safety belt) does not allow the belt to extend properly, causing a failure to deliver the safety belt. The safety belt slips off the hand due to the geometry of the safety-belt extender, which fails to catch the safety belt for delivery.

When saving seat memory settings (Memory 1 or Memory 2) with a vehicle without navigation, there is no audio tone confirmation. Software error in control unit of Seat Module 2.

Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.

cycling the ignition.

luggage compartment, or in the rear passenger compartment- rear seat bench rear passenger compartment foot well rear passenger compartment side panel Failure of various control units installed in the area of the water removal channel

to the inner door cavity window seal.

Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.

Sporadically the trunk lid will open (false activation) without a customer request. This occurs by just walking toward the rear of the vehicle with the remote. Smart opener software error

the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. A driver's-side door cannot be opened by the outside door handle. This concern can also affect the driver's side rear door on the F34 and F36. The Bowden cable has become detached.

INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.

The outside edge protector (B-pillar), where the rear edge of the front door glass makes contact, is scratched. Front window glass is out of adjustment

Noise/rattle can occur from the left or right side interior B-pillar trim while driving Burred edge on the inside trim of the lower B-pillar

Flexing of body panels near weld point in the interior side wall.

Excess friction caused by dust/dirt entry into the tailgate lock and on the striker.

Accumulation of dust in the joint gap seal.

A groaning noise can be heard from the A-pillar area near the front door stop when one of the front doors is opened, or when the vehicle is driven on rough roads. CAUSE The bolted connection for the lower hinge at the area of the A-pillar is loose, or can flex causing a groaning noise.

designates changes to this revision SUBJECT Groaning Noise from the Exterior Mirror. A groaning noise is heard coming from the area around the outside mirror when opening and closing the door. The noise is more noticeable when the door is fully open to the end stop. CAUSE The outer front door weather strip rubs against the mirror housing.

When the Retractable Hard Top (RHT) is closed, a gap is visible between the upper A-pillar seal and the cowl panel seal. This concern does not result in water or air leaks, it is only an appearance issue. Photo at left shows gap between Apillar seal and cowl panel seal (inside view). Photo at left shows gap between Apillar seal and cowl panel seal (outside view). Design of upper A-pillar cowl panel seal to convertible top seal.

A groaning noise is heard coming from the area around the outside mirror when opening and closing the door. The noise is more noticeable when the door is fully open to the end stop. CAUSE The outer front door weather strip rubs against the mirror housing.

The driver's door cannot be opened from the outside by the door handle. The door still can be opened from the inside. CAUSE The Bowden cable has become detached.

Water sloshing noises coming from the rear passenger compartment (left or right) while driving. Water ingress in the rear passenger compartment (rear seat bench / rear passenger compartment foot well / rear passenger compartment side panel) or luggage compartment. Failure of various control units installed in the area of the water removal channel. Poor water drainage due to dirt at the seal plug in the area of the fixed side glass/trim panel. Faulty clip on the water collecting channel. Dirt blocking the water drain to the side sill.

Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.

Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""

Left side doors (front and/or rear) may not be able to be opened from the outside. Bowden cable may twist and come loose from the bracket on the outside door handle support.

PVC Seam Sealer on the right rear inner wheel arch may not have been properly applied. Ineffective manufacturing procedure.

Paint on B-pillar is scratched. Especially noticeable on dark colored paint. Door seal is rubbing against entry opening surfaces.

Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.

During opening and closing of the tailgate, a creaking noise can be heard from the tailgate lock. Excess friction caused by dust/dirt entry into the tailgate lock and on the striker.

. Creaking noise coming from either or both exterior rearview mirrors when folding in. Video Link: tinyurl.com/z46agg9 Accumulation of dust in the joint gap seal.

Rear seat bench backrest makes creaking or rattling noise when driving on uneven surface. Torsional stresses on vehicle body cause movement between seat back and latching mechanism. Friction among backrest locking mechanism components generates noise.

While the vehicle is in motion, a creaking noise is heard from the vicinity of the tailgate. Friction between trim panel and the tailgate where they make contact.

operation.

operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.

operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.

Groaning/Cracking noises are heard from the front seat backrest when the vehicle is cornering.

Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.

Both front seat backrests vibrate and rattle while driving over rough roads with the seat in an unloaded condition (no pressure applied on the backrest). Play at the inner backrest pivot point.

The Velcro patch attached to the bottom of the floor mat peels off. Poor adhesion of the Velcro patch Thank you for all the PuMA ""Info Only"" cases. From these cases, it has been determined that the Velcro peeling fault occurs on mats produced prior to May 2014. We no longer need ""Info Only"" cases from this time period."

CAUSE Application error in DWA (Alarm System).

Unintentional lifting of the wind deflector occurs at a high speed and it is perceived that it may possibly detach. CAUSE Rear seat backrest not locked. This is not visually detectable at first glance. Make the customer aware of the proper rear seat engagement.

along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem.

inoperative.

seat may restricted.

convertible top (C-pillar area) when driving on uneven roads.

brakes applied, noticeable at low speeds. The vehicle must be moving.

Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.

After replacing and / or programming the instrument cluster with ISTA/P 3.55.0 or higher (integration Level F020-15-03-501 or higher), the CBS (Condition Based Service) displays ""running-in check"" or ""1200 mile service is due"". The parameters of the CBS scopes for oil service, brake fluid, etc, can also be implausible or invalid. CAUSE Error in the CBS mapping data in the FEM (Front Electronics Module) and corrupt data in the instrument cluster during programming."

The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior:Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pill

The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pillar trim

BMW is piloting/testing a measure that is designed to help prevent brake disc/rotor surface corrosion on new vehicles during transportation and storage.

Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).

INFORMATION Currently Satellite Radio is provided by SiriusXM for BMW customers. SiriusXM is the only company currently broadcasting Satellite Radio in North America. Satellite radio is broadcast from two different sets of Satellites using different earth orbits. XM uses geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. This is different than Sirius Satellites in a Highly Elliptical Orbit (HEO) which currently come in to the vehicle at a higher angle to the horizon. As of April 2016 Sirius equipped head units will move to the XM Satellites constellation and will show the same location based cutouts. SiriusXM is currently updating the repeater network to cover areas of low reception, but the general disadvantage of geostationary satellites can't be compensated completely. Buildings, hills, trees, highway sound blocking walls or any other obstacles might block the satellite signal coming from the south at a 32 degree elevation angle and might cause audio cut outs in absence of terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets flatter. Adverse weather conditions will affect reception. Sirius XM will increase the amount of Sirius and XM repeaters gradually to improve situation in metropolitan areas. When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Do not compare an XM equipped vehicle to a Sirius equipped vehicle. Replace no parts Customers should direct all reception complaints to one of the following: BMW Customer Relations department at either 1-800-831-1117 or customerrelations@bmwusa.com BMW Genius Hotline 1-844-443-6487 or to the dealers onsite BMW Genius Customers must provide the exact location (street address or Latitude/Longitude), weathe

designates changes to this revision SUBJECT Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.

Various Check Control Messages Caused by Shorted K-CAN. The customer states that one or more of the following CC messages are displayed: ? 627 - Steering behavior: Drive moderately ? 070 - Steering: Drive moderately ? 765 - Rear-end collision restricted ? 850 - Pedestrian warning restricted ? 236 - Driving stabilization: Drive moderately ? 299 - SOS call system failure ? 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ? ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter ? FEM - D91DE0 No message, receiver FEM, transmitter TMSL ? FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ? ACSM - C9540C Message missing, receiver ACSM, transmitter FEM ? TMSL - D95402 Message missing, receiver TMSL, transmitter FEM ? KOMBI - E11454 No message, receiver KOMBI, transmitter REM ? FEM - D91DE6 No message, receiver FEM, transmitter TMSL ? TMSR - D99401 Message missing, receiver TMSR, transmitter FEM ? TMSR - D99402 Message missing, receiver TMSR, transmitter FEM ? FEM - 8041BA AHL system faulty ? FEM - D916C3 No message, receiver FEM, transmitter TCB ? ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM ? TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM ? TMSL- D95401 Message missing, receiver TMSR, transmitter FEM ? HU-H - S0397 MOST configuration was not stored ? TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault ? FEM - 8041B6 LWR faulty ? REM - E58468 Body CAN2; communication fault ? TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM ? FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted KCAN wiring under driver or passenger seat.

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty. Defect Code:34 11 00 57 00Labor Operation:Labor Allowance:Description:34 11 220Refer to KSDRemoving and installing both front brake discsAnd:34 99 0002 FRUWork time for sanding hub surface of brake discs and cleaning wheel hub surfacesLabor operation code 34 11 220 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 34 11 609 instead. With the front brake calipers removed, use 34 11 612, or with the front brake pads removed, use 34 11 613. Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the ""Search"" button, and then enter the applicable flat rate labor operation in the FR code field. Even though work time labor operation code 34 99 000 ends in ""000"", it is not considered a Main labor operation. Also, since the ""work time"" FRU allowance to be claimed is specified, a separate punch time is not required."

The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.

A rattling sound may be heard from the rear cargo cover. Excessive clearance on mounting tabs.

When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.

Hood gas filled shock absorber is loose or broken, the hood does not remain in the opened position. Gas filled shock absorber mounting point has broken free from the body.

The customer states that one or more of the following CCM are displayed: * 627 - Steering behavior: Drive moderately * 070 - Steering: Drive moderately * 765 - Rear-end collision restricted * 850 - Pedestrian warning restricted * 236 - Driving stabilization: Drive moderately * 299 - SOS call system failure * 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: * ACSM (Advanced Safety Crash Module) - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter * FEM (Front Electronics Module) - D91DE0 No message, receiver FEM, transmitter TMSL * FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter * ACSM - C9540C Message missing, receiver ACSM, transmitter FEM * TMSL (Front Light Electronics Left) - D95402 Message missing, receiver TMSL, transmitter FEM * KOMBI - E11454 No message, receiver KOMBI, transmitter REM * FEM - D91DE6 No message, receiver FEM, transmitter TMSL * TMSR (Front Light Electronics Right) - D99401 Message missing, receiver TMSR, transmitter FEM * TMSR - D99402 Message missing, receiver TMSR, transmitter FEM * FEM - 8041BA AHL system faulty * FEM - D916C3 No message, receiver FEM, transmitter TCB * ZBE (Controller) - E2D403 No message, receiver CON, transmitter FEM-ZGM * TRSVC (Control unit for rear view camera and Side View) - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM * TMSL - D95401 Message missing, receiver TMSR, transmitter FEM * HU-H (Headunit High) - S0397 MOST configuration was not stored * TCB (Telematics Control Box) - E1445F KCAN2 or KCAN4: Line fault/electrical fault * FEM - 8041B6 LWR faulty * REM (Rear Electronics Module) - E58468 Body CAN2; communication fault * TRSVC- CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM * Shorted K-CAN wiring under drive

. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN und

years/150,000 miles as determined from the original in-service date

years/150,000 miles as determined from the original in-service date

This component-specific limited emission warranty extension applies to defects in materials or workmanship.

system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

Warranty Labor Operations changed. There is a rattling noise from the rear exhaust flap during initial start-up. The rattle could last up to sixty seconds.

Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm

Information on all affected vehicles before customer delivery or the next time the vehicle is in the shop.

designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD

The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the ""fuel consumption, current"" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold."

INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog

tank.

illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

supersedes SI B61 23 15 dated April 2016.

supersedes SI B61 23 15 dated April 2016.

The upholstery may dislodge slightly from the thigh support base over time from repeated compression due to normal use.

designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)

headlight lenses that is visible from outside.

by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).

This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

2016.

This Service Information bulletin replaces SI B54 09 07 dated September 2018.

This Service Information bulletin replaces SI B84 02 14 dated September 2018.

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. This Service Information bulletin supersedes SI B11 10 15 dated January 2016.

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace Neck Warmer Control Unit. The control unit for the front seat neck warmers may not be coded correctly. This causes the neck warmer to malfunction. Incorrect coding of the neck warmer control unit AFFECTED VEHICLES This Service Action involves F33 and F83 vehicles produced to November 2014. First check if a Service Action label with a code number 724 is already attached to the B-pillar. If a code number 724 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action will show it as ""Open"" when the VIN is checked in the ""Service Menu"" of DCSnet (Dealer Communication System) or when the key is read in the Key Reader."

The customer may hear rattling noises coming from the front headrest while driving.

BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.

The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.

Vehicles may contain one or more incorrect labels. Incorrect labels attached during production.

Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. A Check Control Message (CCM) may be displayed.

Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)

Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.

After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.

Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.

Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.

? Sporadic or continuous malfunction of multifunction steering wheel buttons ? CC Message ""Cruise control without function"" displayed ? Sporadic or continuous malfunction of shift paddles Frictional corrosion on connector line (wiring harness) between switch cluster and steering wheel"

A metallic grinding or cracking noise is heard from the rear of the vehicle when selecting Drive or Reverse. There may also be a Check Control message ""Drive Disturbed"" displayed. CAUSE The inner and/or outer universal joint on the right and/or left rear output shaft has failed."

There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged o-rings due to unfavorable cooling line connection tolerances

There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged O-rings due to unfavorable cooling line connection tolerances

Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)

The IHKA settings on the left- and right-hand side are identical. The outlet temperature for both sides is different. Software application error in IHKA.

While driving, the air recirculation button on IHKA changes by itself from manual to automatic or automatic to manual mode. CAUSE The IHKA operating software is too sensitive.

the steering wheel.

the steering wheel.

steering.

This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.

The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues. The following codes may be stored in the fault memory of the Electric Power Steering (EPS): Scenario 1: 0x4823E1 Scenario 2: 0x4823CB/0x4823CC Scenario 3: 0x4823D2 and/or 0x4823EC Scenario 4: 0x48239C (DSC warning lamp lights up in the instrument cluster) Scenario 5: No communication with the EPS is possible (not accessible using diagnostics) Scenario 6: 0x4823EE and 0x4823C2

buttons

1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.

deployment.

The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

longer than 30 minutes.

Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."

Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."

INFORMATION Please refer to the Electronic Parts Catalog (EPC), using the VIN to locate the part numbers. WARRANTY INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.