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2021 Bmw 330i TSBs

200 Technical Service Bulletins across 16 categories

Electrical

37 bulletins
11019576

The Supplemental Restraint Systems (SRS) Front Passengers Seat Occupancy Capacitive Interior Sensor (CIS) Mat for...

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defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.

11017100

The Supplemental Restraint Systems (SRS) Front Passengers Seat Occupancy Capacitive Interior Sensor (CIS) Mat for...

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defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.

10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10249023

Customer states one of the front seats is inoperative.

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The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.

10239611

Headlight check control (CC) message 128 "High beam headlight failure" is displayed.

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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded

10238083

Due to a software error, the vehicle sporadically does not achieve sleep mode.

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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

10235191

Due to a software error, the vehicle sporadically does not achieve sleep mode.

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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

10227929

A check control message for the restraint system appears.

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In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.

10225122

On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill.

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A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).

10218380

On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F+; 3 to 15+ Celsius) without changing any climate control settings. A difference may be felt in cooling power compared from left to right. In some cases, the air conditioning may have stopped blowing cold air altogether. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).

10214992

The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check...

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Control Message.

10214983

BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV)...

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vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.

10212793

48 V battery may become totally discharged, and possible replacement needed.

10212528

BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...

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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles.

10202468

48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a...

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12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.

10201146

BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...

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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles. Most of the vehicles are at the VDCs and will be repaired before delivering the vehicle to the dealer.

10200248

BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced...

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between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles

10200240

The total electrically driven miles are lost/reset after the vehicle is programmed.

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This does not affect the total vehicle odometer reading.

10200239

Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE...

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BATTERY to be performed and completed are now no longer included in this Recall.

10199299

SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous...

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resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.

10198906

SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous...

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resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.

10190859

PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain...

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a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.

10188948

VOLT BATTERY MAINTENANCE: 48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle...

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has been charged using a 12 V charger with the hood closed during a long stationary period.

10187482

FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent...

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reason with all the vehicle's doors and windows closed.

10187479

CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage...

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System (DSS) is disconnected from the electrical system via an internal relay.

10187478

BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger...

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with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.

10186221

WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...

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from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.

10184585

HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the...

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corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.

10184583

CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage...

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System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.

10184582

WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle...

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from the outside using the remote control: The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.

10182924

SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10182923

SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10182917

ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the...

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front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.

10182625

SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10182624

SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could...

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be reduced which would display the Driving Assistance Check Control Message.

10182618

ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the...

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front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.

10181229

SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery...

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Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged.

Engine

30 bulletins
11012077

The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off thecoolant pump...

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and alternator.

10252038

Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.

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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.

10250374

An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel.

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The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.

10245367

Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.

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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.

10245365

PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES

10242688

?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."

10236387

Engine Variants Updated.

10236218

In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be...

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experienced while lightly accelerating.

10235180

When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises...

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may be heard.

10225126

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column.

10218384

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.

10215750

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

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The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.

10214984

Check Control Message (CCM) displays "Vehicle key missing" after engine start.

10212795

Check Control message (CCM) displays "Vehicle key missing" after engine start.

10212784

The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...

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and alternator.

10208176

The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump...

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and alternator.

10206690

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...

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when placing the key against the steering column.

10204661

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when...

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placing the key against the steering column.

10202474

When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).

10200484

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle maynot start when placing the key against the steering column.

10200228

On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...

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to remove or breaks apart in the oil filter housing.

10199292

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10198899

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10186895

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column.

10186233

REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible,...

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and the vehicle may not start when placing the key against the steering column.

10184572

REPLACE EXHAUST TURBOCHARGER: Possible loss of engine output and illumination of the malfunction indicator lamp (MIL).

10182915

SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...

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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.

10182909

TICKING NOISE FROM DRIVERS FOOTWELL DURING LIGHT BRAKING WHILE COASTING: A ticking sound can be heard from the drivers...

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footwell while coasting with the engine OFF. The noise occurs when the pedal is slightly pressed with minimum force without the brake light being activated.

10182616

SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle...

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via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.

10182610

TICKING NOISE FROM DRIVERS FOOTWELL DURING LIGHT BRAKING WHILE COASTING: A ticking sound can be heard from the drivers...

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footwell while coasting with the engine OFF. The noise occurs when the pedal is slightly pressed with minimum force without the brake light being activated.

Infotainment

30 bulletins
10249032

The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).

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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.

10242874

Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be...

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switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)

10235206

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

10235203

Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...

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acoustic signals) may also have failed.

10230740

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

10227575

The customer complains that the radio stations change by themselves.

10227566

After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster.

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Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).

10227558

After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.

10224210

The sound output intermittently drops out entirely.

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This can be reproduced with all audio sources as well as telephone and voice output.

10214990

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10212797

Sport mode is not displayed correctly in the instrument cluster.

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Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).

10212786

The customer complains that under moderate throttle application or on deceleration after throttle application, a...

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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.

10206693

While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch.

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2) The device switches off due to over temperature (built-in device protection).

10206688

SiriusXM satellite radio is not working and does not display a channel list.

10206686

The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display...

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key was inside the vehicle.

10205613

The customer complains that under moderate throttle application or on deceleration after throttle application, a...

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Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.

10205095

The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.

10205070

Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no...

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longer available, a black screen is shown in the Control Display, the system works again after a short interruption.

10203333

When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected...

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charging current might not be displayed correctly in the instrument cluster.

10201149

The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).

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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

10200482

HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps...

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(e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.

10200247

SiriusXM satellite radio is not working and does not display a channel list.

10194311

RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio...

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(option code SA 693) instead of with Satellite Radio (option code SA 655).

10190867

TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control...

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Information Display (CID).

10188953

SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.

10186892

?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...

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satellite.

10186230

?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over...

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satellite.

10184595

TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).

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When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

10184593

PARKING ASSISTANCE SYSTEM FAILED: When utilizing the Parking Maneuvering Assistance (PMA) system or during a parking...

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maneuver, various check control messages (CCM) are displayed.

10184588

HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted.

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The navigation is no longer available. A black screen is shown in the Control Display.

Other

25 bulletins
10239601

BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...

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produced between October 26, 2022 and May 8, 2023.

10236236

Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...

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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.

10235179

There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...

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start, when the outside temperature is 32 F (0 C) or lower.

10233169

BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.

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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.

10233162

Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.

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Alternatively, it will only operate when constant downward hand pressure is maintained.

10233157

There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...

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start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.

10230739

BMW AG has issued a Delivery Stop (effective November 10, 2022) on a small number of Model Year 2023 BMW vehicles that...

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were produced between August 8, 2022 and October 18, 2022.

10230726

There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...

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start, when the outside temperature is 32F (0C) or lower.

10230725

A cracking, metallic noise from under the center of the vehicle.

10228434

Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.

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Alternatively, it will only operate when constant downward hand pressure is maintained.

10227557

Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.

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Alternatively, it will only operate when constant downward hand pressure is maintained.

10225115

Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.

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Alternatively, it will only operate when constant downward hand pressure is maintained.

10214260

When driving off from a standstill, a delayed or sluggish throttle response may be noticed sporadically.

10208180

After replacing and encoding the HOD electronics (Hands-on Detection), an incorrect parameter was transferred to the HOD...

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electronics due to a coding error.

10206687

BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.

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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and without Reversing Assistant.

10205092

Rattling noises heard from vicinity of glove box.

10201148

The BMW key card cannot be activated.

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The activation menu in the BMW iDrive is missing.

10200488

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

10200231

BMW AG has issued a Delivery Stop (effective June 2, 2021) on certain Model Year 2021 BMW 3 Series vehicles that were...

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produced between May 5, 2021 and May 26, 2021. Most of the affected vehicles will be repaired at the VDCs and only a few have been delivered to dealers.

10194308

INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated...

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programming abort for the instrument cluster (Kombi).

10194305

Washer Fluid Reservoir Rattles While Driving on Rough Roads: Rattling noises heard from vicinity of glove box.

10190858

ACCESSORIES DO NOT POWER UP FROM THE FRONT 12 V POWER SOCKET PLUG: Customer is unable to power up or charge accessories...

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through a plug adapter inserted in the front 12-volt power socket plug.

10186894

?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...

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operations.

10186232

?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended...

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operations.

10184592

ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise...

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Control with Stop & Go (ACC) function is activated.

Body & Paint

17 bulletins
11017506

A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex.

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This situation may be worse in vehicles which are regularly waxed in th e area of the door jamb.

10249437

The basic conditions for initializing the power windows are not met.

10242879

A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex.

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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed.

10238081

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

10230729

Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.

10225121

An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in the center of...

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the instrument panel.

10218369

Whistling noise is heard coming from the front bumper while driving at highway speeds.

10214989

Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop).

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Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.

10205087

In the affected vehicles, there is relative movement between the front side panel and the wheel arch cover while driving...

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(depending on the driving profile).

10194300

INCREASED EFFORT REQUIRED TO OPEN DOORS: One or more doors may require increased effort to open.

10188947

SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector.

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The sunroof may not properly initialize as a result.

10188944

LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Faulty exterior rearview mirror electronics have created a...

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short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror operation.

10188940

TICKING NOISE FROM A-PILLAR AREA: A ticking noise is present in the A-Pillar and side mirror area when driving at speeds...

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of approximately 40 MPH.

10184581

SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector.

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The sunroof may not properly initialize as a result.

10184580

SUNROOF ROLLER SUNBLIND INOPERATIVE: The sunroof roller sunblind may not operate correctly.

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The roller sunblind cannot be opened from a fully closed position. The roller sunblind cannot be closed via one touch automatic function.

10182913

SERVICE ACTION - CHECK REAR WINDOW: The rear window may not have been properly bonded.

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The rear window may not have been properly bonded to the body during production.

10182614

SERVICE ACTION - CHECK REAR WINDOW: The rear window may not have been properly bonded.

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The rear window may not have been properly bonded to the body during production.

Lighting

11 bulletins
11022101

While driving on a smooth and/or uneven road, a cracking sound is heard from the rear wheel arch area (highlighted in...

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orange) on either the right or left side.

11018730

A vehicle listed above may arrive with a Check Control Message (CCM), and/or malfunction indicator lamp(MIL) illuminated.

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After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottomactive air flap is obstructed or blocked. Thoroughly inspect the front bottom air flap, when applicable, remove any contamination that is found caught inand between the bottom air flaps (aka blinds) and/or the housing.

10239610

Condensation is present on the inner surfaces in one or both taillights (circled).

10236233

When unlocking the vehicle, the welcome light in the headlight "lights up eratically."

10206692

The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks.

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However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.

10202470

The cigarette lighter is difficult or impossible to pull it out.

10190862

LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides.

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.

10188951

CONDENSATION IN TAILLIGHT: Condensation is present on the inner surfaces in one or both taillights

10186224

MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is...

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illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.

10184584

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...

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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

10181225

KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.

Pre-Delivery & Maintenance

9 bulletins
11017103

The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has...

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been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

10235205

The 3G network in the US has been shut down.

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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

10205612

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

10205096

After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate...

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is noticeably less.

10202475

After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.

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This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.

10202469

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).

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Check control message can be verified by checking key reader information or performing the Check control message history service function.

10200486

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

10200243

After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.

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This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.

10200237

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953).

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Check control message can be verified by checking key reader information or performing the Check control message history service function.

Transmission

9 bulletins
10239603

BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that...

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were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.

10235196

The gear selector switch (GWS) consists of the control electronics circuit and the selector lever.

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The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.

10235178

BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go...

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into "sleep mode" if the car is turned off.

10202471

Check control message (CCM-ID 49) "You can continue driving.

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Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".

10200246

Customer states the Central Information Display is flickering and the picture is shifting.

10186217

REPLACE THE STEERING GEAR: If the power supply to the steering gear is lost and the steering angle is greater than 15...

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degrees, a fault can occur in the steering system. This can lead to various fault memory entries and Check Control Messages (CCM) in the entire vehicle network.

10184594

SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be...

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various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).

10182912

WHISTLE NOISE FROM FRONT DOORS WHILE DRIVING: There is a whistling noise present from either front door while driving at speeds of 60 mph.

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This can occur on one or both front doors. Foam acoustic seals at the A-Pillar and B-Pillar may have shrunk or shifted, causing an air leak.

10182613

WHISTLE NOISE FROM FRONT DOORS WHILE DRIVING: There is a whistling noise present from either front door while driving at speeds of 60 mph.

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This can occur on one or both front doors. Foam acoustic seals at the A-Pillar and B-Pillar may have shrunk or shifted, causing an air leak.

Software & Calibration

7 bulletins
10239599

With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...

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vehicles may receive new functionality or modifications in their features.

10214254

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns.

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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

10205600

BMW of North America (BMW NA) has made information available online to customers about software versions, including any...

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changes to vehicle functionality that will result from each update.

10204533

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns.

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This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

10204532

With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles...

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may receive new functionalities or modifications in their features with a new Software Update.

10190846

BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade...

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(RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

10186211

BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software...

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Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

Fuel System

6 bulletins
10249015

A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection).

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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan

10239602

A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).

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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.

10233166

Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles...

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listed above were produced without the integrated touch screen function.

10214265

On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill.

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The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.

10205615

???Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that takes...

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place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.

10184577

FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open.

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In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.

Tires & Wheels

5 bulletins
10218367

Starting mid-May 2022, the QR code on the tite sidewalls of Pirelli tires has been omitted due to patent reasons.

10215753

The customer finds an indication in themyBMWapp that the tires need service due to wear.

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Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.

10212790

The customer finds an indication in the myBMW? app that the tires need service due to wear.

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Even after replacing the tires, the tire service indicator is still present in the myBMW app.

10211855

After replacing tires and successfully programming the Tire Pressure Monitoring System (TPMS) using the RDC tool to...

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transfer the QR code information on the sidewall, the "back-end" support systems need time to update the new tire information.

10211810

The customer finds an indication in the ??myBMW? app that the tires need service due to wear.

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Even after replacing the tires, the tire service indicator is still present in the myBMW app.

Steering

4 bulletins
10249018

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.

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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.

10211809

The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver.

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Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.

10203340

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...

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the steering wheel.

10200480

WHIRRING NOISES FROM THE STEERING WHEEL .

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When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly.

HVAC & Climate

3 bulletins
10218378

A rattling/droning noise is heard in the vehicle interior when the air conditioning (AC) is activated.

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Vibrations are felt in the driver's footwell.

10212798

A rattling noise is heard in the vehicle interior when the air conditioning (AC) is activated.

10200245

A rattling noise is heard in the vehicle interior when the air conditioning is activated.

Brakes

3 bulletins
10204626

The yellow CCM, ID code 42, lights up when starting the vehicle.

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ID code 00042: Brake system. It is possible to continue driving. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center.

10199294

SERVICE ACTION: PROGRAM THE DYNAMIC STABILITY CONTROL (DSC) UNIT: Software in the DSC unit could cause a reduction of...

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brake regeneration for the next 40 drive (key) cycles.

10198901

SERVICE ACTION: PROGRAM THE DYNAMIC STABILITY CONTROL (DSC) UNIT: Software in the DSC unit could cause a reduction of...

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brake regeneration for the next 40 drive (key) cycles.

Suspension

3 bulletins
10182906

SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or...

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hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.

10182607

SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or...

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hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.

10181218

SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or...

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hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.

Hybrid & EV

1 bulletin
10212523

BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV)...

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vehicles that were produced between March 25, 2019, and October 17, 2020.