2023 BMW 330E TSBs
55 Technical Service Bulletins across 13 categories
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11 bulletinsGiven the voice input "Activate ECO PRO mode" via BMW Intelligent Personal Assistant produces the response "I've...
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activated ECO PRO mode", but ECO PRO mode is not actually activated in the vehicle.
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were...
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produced between October 26, 2022 and May 8, 2023.
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to...
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following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32 F (0 C) or lower.
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021.
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Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.
BMW AG has issued a Delivery Stop (effective November 10, 2022) on a small number of Model Year 2023 BMW vehicles that...
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were produced between August 8, 2022 and October 18, 2022.
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold...
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start, when the outside temperature is 32F (0C) or lower.
A cracking, metallic noise from under the center of the vehicle.
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
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Alternatively, it will only operate when constant downward hand pressure is maintained.
Engine
9 bulletinsThe high-voltage battery assemblys refrigerant circuit expansion valves limited warranty for defects in materials and/...
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or workmanship has been extended to 15 years / 150,000 miles as determined from theoriginal first in-service / delivery date.
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel.
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The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."
Engine Variants Updated.
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be...
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experienced while lightly accelerating.
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises...
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may be heard.
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start...
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when placing the key against the steering column.
Infotainment
7 bulletinsThe Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3).
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FaultB7F8F9 HU-H: Reset will be stored in the HU-H3.
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be...
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switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
Central information display.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators,...
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acoustic signals) may also have failed.
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
The sound output intermittently drops out entirely.
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This can be reproduced with all audio sources as well as telephone and voice output.
Body & Paint
6 bulletinsThe basic conditions for initializing the power windows are not met.
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex.
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This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in the center of...
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the instrument panel.
Whistling noise is heard coming from the front bumper while driving at highway speeds.
Electrical
6 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Customer states one of the front seats is inoperative.
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The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
Headlight check control (CC) message 128 "High beam headlight failure" is displayed.
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The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
Due to a software error, the vehicle sporadically does not achieve sleep mode.
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As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill.
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A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).
Fuel System
3 bulletinsA vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection).
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For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles...
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listed above were produced without the integrated touch screen function.
Lighting
3 bulletinsCondensation is present on the inner surfaces in one or both taillights (circled).
When unlocking the vehicle, the welcome light in the headlight "lights up eratically."
When unlocking the vehicle, the welcome light in the headlight "lights up erratically."
Transmission
3 bulletinsBMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that...
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were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever.
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The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go...
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into "sleep mode" if the car is turned off.
Pre-Delivery & Maintenance
2 bulletinsBMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the...
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spacer is conformed to drawing.
The 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
Software & Calibration
2 bulletinsWith the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15...
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vehicles may receive new functionality or modifications in their features.
After updating dealer owned vehicles to software 22-07-5XX, many current BMW customers and previous Demo users may...
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receive emails stating that they are linked to BMW vehicles they do not own. Also, many users of the MyBMW app may find additional vehicles in their "My Garage" tab that they do not recognize.
Steering
1 bulletinAt low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.
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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
Suspension
1 bulletinThe left front suspension's aluminum strut dome (general area circled) was incorrectly riveted to the body's wheel-well.
Hybrid & EV
1 bulletinA limited number of the G20 PHEVs may not have been supplied with an Occasional Use Charging (Standard OUC/Level 1/Mode...
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2) cable in error.