2015 Bmw 328i TSBs
456 Technical Service Bulletins across 16 categories
Categories
Engine
136 bulletinsAfter an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N"...
Read full bulletin
position without any customer influence.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
Read full bulletin
This would lead to loss of coolant from the engine.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
Read full bulletin
This would lead to loss of coolant from the engine.
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
Read full bulletin
plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain...
Read full bulletin
modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine...
Read full bulletin
timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive...
Read full bulletin
chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
Read full bulletin
plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
Read full bulletin
to remove or breaks apart in the oil filter housing.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
Read full bulletin
A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
Read full bulletin
A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...
Read full bulletin
position.
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil...
Read full bulletin
pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will...
Read full bulletin
not charge the vehicle.
N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the...
Read full bulletin
following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS LIMITED WARRANTY EXTENSION: There are front end noises when turning the...
Read full bulletin
steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears, one possible cause is that the mounting bolts for the electric motor may become loose, missing and/or broken due to corrosion.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
Read full bulletin
// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
Read full bulletin
more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
Read full bulletin
service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS - LTD WTY EXT TO 10 YRS/120000 MILES: There are front end noises when turning...
Read full bulletin
the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears one possible cause is that the mounting bolts for the electric motor may become loose missing and/or broken due to corrosion.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
Read full bulletin
ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.
Read full bulletin
Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.
Read full bulletin
The vehicle will run rough or hesitate when accelerating from a stationary position.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.
Read full bulletin
A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016.
Read full bulletin
The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
Read full bulletin
On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.
Read full bulletin
The engine will not start at temperatures below freezing. The starter does not turn and engage.
EPS STEERING GEAR FOR CERTAIN VEHICLES: ELECTRIC MOTOR MOUNTING BOLTS - LIMITED WARRANTY EXTENSION TO 10 YEARS/120000...
Read full bulletin
MILEAGE.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018.
Read full bulletin
Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.
Read full bulletin
In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
NOISES FROM THE FUEL TANK AT IDLE AND WITH LOW FUEL LEVEL.
Read full bulletin
While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank. The customer may describe this noise as a "helicopter" noise from the rear of the vehicle.
DELIVERY STOP: PROGRAM CONTROL UNITS (DME).
Read full bulletin
A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
Read full bulletin
The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin...
Read full bulletin
replaces SI B11 14 17 dated February 2018.
ENGINE VIBRATIONS OR NOISE.
Read full bulletin
One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
ENGINE STALLS AFTER STARTING OR WILL NOT START.
Read full bulletin
The engine stalls right after starting (when stationary).
SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME).
Read full bulletin
In the DME control unit software.
EPS STEERING GEAR FOR CERTAIN VEHICLES: ELECTRIC MOTOR MOUNTING BOLTS - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000...
Read full bulletin
MILEAGE.
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.
Read full bulletin
The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.
"N20 and N26 Engines: ETK Injector Part Number Error.
Read full bulletin
INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump. If injectors need to be replaced, enter the VIN of the vehicle into the ETK and select the part numbers found on screen 13_1416: ""High-pressure rail/injector/mounting."" Always enter the VIN for the vehicle into ETK when searching for parts. When the ETK is corrected, this SIB will be updated. WARRANTY INFORMATION Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/224...5/4/2015"
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME.
Read full bulletin
The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME.
Read full bulletin
The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: ? 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
Vibration or Knocking Noise from the Center of the Vehicle.
Read full bulletin
When accelerating, there is a knocking, or vibration, felt from the center of the vehicle. This sensation can be easily duplicated when accelerating with the transmission in 2nd or 3rd gear (manual mode). Torque flex in the rear driveshaft.
Diesel Engine: Intake Manifold Damaged.
Read full bulletin
The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE00 - Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 - Charge air hose monitoring in idle: Charge air hose fallen down 290900 - Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 - Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation 1. Excessive thermal load from the EGR system on the intake components 2. An excessive or unmetered air leak in the intake/charge air system
F30 PHEVs- Delayed Driving Readiness Status.
Read full bulletin
Immediately after an engine start (start/stop button press), the gear selector is operated, but no drive position (D or R) can be engaged (transmission stays in P). The customer must operate the gear selector again to engage a desired drive position. Unfavorable software application Vehicle requires approximately 1 second after the start/stop button is pressed to establish a Drive Readiness status. If the gear selector is operated during this 1-second window, gear selection is not going to be executed and the gear shifter must be engaged again.
SOS Malfunction Is Displayed In Kombi Sporadically.
Read full bulletin
After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
"Steering Assistance Failed After an Engine Start.
Read full bulletin
Reduction of steering assistance after starting the engine. The DSC and steering warning lamp are illuminated in the instrument cluster. Check Control messages displayed: ""Driving stabilization. Drive carefully"" ""Increased steering effort required. Drive at moderate speed"". Control unit fault code entries: EPS: None ICM_25: 0xD01C0C - message fault (actual rack force, ID: AVL_FORC_GRD) - Timeout 0xD01B26 - message fault (actual EPS position, ID: AVL_PO_EPS) - Timeout 0xD019BF - message fault (actual driver actuator steering torque, ID: AVL_STMOM_DV_ACT) - Timeout 0xD016A5 - message fault (driving dynamics 02 check control display, ID: DISP_CC_DRDY_02) - Timeout 0xD015C4 - message fault (front axle electrical steering status, ID: ST_EST) - Timeout DSC_25: 0xD354EE - signal fault (actual front axle steering angle, ID: AVL_STEA_FTAX) - invalid No damage or other noticeable effects in the power supply and FlexRay EPS (electric power steering / electromechanical power steering): Flexray Transceiver switches itself off"
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
Read full bulletin
The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic
N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine.
Read full bulletin
When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
SI B11 26 15 March 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 26 15 dated February 2016.
Read full bulletin
The upper crankshaft guide bearing may wear out prematurely. The wear on the upper guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be heard from the lower engine and transmission bell housing area. Engine damage can occur in rare occasions.
This Service Information bulletin supersedes SI B64 09 15 dated January 2016.
Read full bulletin
designates changes to this revision SUBJECT Whistling Noise Coming from the Center Vent - A/C is Off. A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...
Read full bulletin
dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
This Service Information bulletin supersedes SI 12 33 14 dated December 2015.
Read full bulletin
SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
The upper crankshaft guide bearing may wear out prematurely.
Read full bulletin
The wear on the upper guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be heard from the lower engine and transmission bell housing area. Engine damage can occur in rare occasions.
February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015...
Read full bulletin
SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
Whistling Noise Coming from the Center Vent - A/C is Off .
Read full bulletin
A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
Whistling Noise Coming from the Center Vent - A/C is Off .
Read full bulletin
A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15...
Read full bulletin
14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.
SI B11 14 15 October 2015 Engine Technical Service This Service Information bulletin supersedes SI B11 14 15 dated October 2015.
Read full bulletin
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.
Read full bulletin
ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
? ?SERVICE ACTION: REPLACE THE STARTER MOTOR F30/G12 PHEV.
Read full bulletin
Due to high impact energy when engaging, the circlip for the starter motor pinion positioning may break which may cause the pinion to move in the direction of the starter jaw, causing a a damage of the starter motor. Also, a consequential damage to the flywheel (torsional vibration damper) and automatic transmission may occurr.
NOISE FROM ENGINE WHEN STARTING.
Read full bulletin
Noise when starting the engine. Engine making a rattling/grinding noise near the 12 volt starter motor. The following fault has been stored in the DME fault memory: * 21A511 - Start system, pinion starter motor: Timeout The following faults are also possible: * 21A504 - EGS, separation clutch: jammed open * 21A50A - Start system, pinion starter: Timeout successively occurred multiple times * 21A510 - Start system, EME: Timeout Consequential damage to flywheel (Torsional vibration damper) and automatic transmission may have also occurred. The starter motor is broken. It may be indicated by:
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.
Read full bulletin
??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
. INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in...
Read full bulletin
the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function Structure." 3. Select "01 Engine." 4. Select "Engine electronics MEVD." 5. Select "Misfire detection." 6. Follow the steps in the test plan and select "Basic check (start)" first. Do not select "Additional check" at this time. 7. If the result of the "Basic check" indentifies a fuel system component failure, replace the identified component. If the result of the "Basic check" test plan was inconclusive, go to step 7. After the component replacement, perform the "Basic check" portion of the test plan again to verify if the diagnosis was correct and the vehicle condition has been rectified.
N47T and N57T Diesels with SCR Efficiency Faults Stored.
Read full bulletin
A. The Service Engine Soon lamp is on (MIL) with either or both of the following SCR efficiency faults stored in the DDE: 26F500 - SCR system, efficiency: Efficiency too low 26F600 - SCR system, efficiency: Efficiency too low B. In addition, a Check Control message of "Incorrect diesel exhaust fluid" may be displayed with "no start scenario countdown" active. This would cause any of the following additional faults to be stored, depending on the SCR system status at the time. 2C4E00 - SCR system: System error and poor urea/water mixture quality detected 26FD00 - Reducing agent metering, long-term adaptation: Adaptation value too high 29FB00 - SCR system, warning and deactivation scenario: Warning level 1 29FC00 - SCR system, warning and deactivation scenario: Warning level 2 CAUSE Unfavorable DDE software
Reduced Engine Performance.
Read full bulletin
When driving with high outside ambient temperatures, repeated stop and go, or high-load operation over longer distances, the engine performance can be reduced. The air-conditioning system blower output may also be reduced, and in some circumstances, the compressor is switched off. One or both of the following faults are stored in the DME: 1A2108: Electric fan, self-diagnosis, interval stage 1: Minor fan fault 241400: Electric fan, diagnosis feedback 1: Fan slightly stiff The Service Engine Soon lamp (MIL) would not be illuminated in these situations. 1. A DME software error in the control of the 600W electric fan over-boost or high speed function 2. The electric cooling fan design was not robust enough for continuous over-boost or high-speed operation.
Delivery Stop: Crankcase Failure.
Read full bulletin
A Delivery Stop has been issued on certain 2015 model year vehicles with N20/N26 engines produced from September 4, 2014 through October 21, 2014. These vehicles may have a crankcase failure. Approximately 145 vehicles are affected.
Engine Damage Due to Debris in Oil Passages.
Read full bulletin
After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
Read full bulletin
On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
Service Action: Replace Emission Label.
Read full bulletin
Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
Automatic Trunk Lift Operation Creates AM Radio Static.
Read full bulletin
The customer may complain of poor AM radio reception when operating the rear automatic trunk lift. CAUSE Automatic lift spindle drive motor
MF56 Make Good Program: Install Accessory Roof Graphic or Mirror Caps.
Read full bulletin
Due to production restrictions at Plant Oxford, certain F56 vehicles produced in May and June of this year cannot be built with the factory option for the contrasting roof and/or mirror caps. This production issue was caused by the plant expanding its paint capabilities to meet increasing vehicle demand. In a continuing effort to maintain the utmost in Motorer satisfaction, MINI USA is offering our dealer partners an alternative solution, the "Make Good" program. For all affected MINI F56 vehicles: * Produced from May 1, 2014 to June 30, 2014 and * Built without the factory order "Contrasting Roof and Mirror Caps" option (382 and 383) Your MINI dealer can offer these Motorers the installation of an accessory roof graphic or set of mirror caps. The Motorer has the choice of either the accessory roof graphic or exterior mirror caps, not both. MINI Area Manager (AM) "Field Authorization" (FAS) is not required. Note: For eligible vehicles (VINs) that are affected by this production restriction, the procedure outlined in this bulletin only applies to mirror caps or roof graphics installed by your dealer. Mirror caps or roof graphics installed through the MINI USA "VIA" (VDC-Installed Accessory) program are not eligible for reimbursement through this Make Good Program.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
Read full bulletin
On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
"N47T and N57T Diesels with SCR Efficiency Faults Stored.
Read full bulletin
A. The Service Engine Soon lamp is on (MIL) with either or both of the following SCR efficiency faults stored in the DDE: * 26F500 - SCR system, efficiency: Efficiency too low * 26F600 - SCR system, efficiency: Efficiency too low B. In addition, a Check Control message of ""Incorrect diesel exhaust fluid"" may be displayed with ""no start scenario countdown"" active. This would cause any of the following additional faults to be stored, depending on the SCR system status at the time. * 2CE400 - SCR system: System error and poor urea/water mixture quality detected * 26FD00 - Reducing agent metering, long-term adaptation: Adaptation value too high * 29FB00 - SCR system, warning and deactivation scenario: Warning level 1 * 29FC00 - SCR system, warning and deactivation scenario: Warning level 2 CAUSE Unfavorable DDE software"
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak.
Read full bulletin
The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored.
Read full bulletin
The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: ? 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Unfavorable instrument cluster and DME software
Fault Code 1D2008 Stored in DME.
Read full bulletin
The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
ConnectedDrive/BMW Assist System Diagnosis Information.
Read full bulletin
ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Front Collision Warning Check Control Message Displayed in CID.
Read full bulletin
Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
Read full bulletin
On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
"Service Action: Remove Front Bumper Air Inlet Panel.
Read full bulletin
The front air cooling duct does not cool sufficiently. It may cause the engine to overheat, resulting in a Check Control message. Certain vehicles were manufactured with a ""sealed-off"" front air cooling duct. AFFECTED VEHICLES This Service Action involves F30 vehicles produced from June 26, 2014 to July 4, 2014. First check if a Service Action label with a code number 705 is already attached to the B-pillar. If a code number 705 has been punched out, the Service Action has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
Service Action: Replace Blower Motor Regulator.
Read full bulletin
The blower motor regulator has an internal fault; after starting the engine, there may be a delay of up to a minute before the blower motor comes on CAUSE Faulty blower motor regulator (output stage)
Service Action: Replace Blower Motor Regulator.
Read full bulletin
The blower motor regulator has an internal fault; after starting the engine, there may be a delay of up to a minute before the blower motor comes on CAUSE Faulty blower motor regulator (output stage)
"Active Sound Design ASD inoperative after programming.
Read full bulletin
After programming with ISTA/P V3.56.1 Active Sound Design (ASD) no longer provides simulated engine sounds A fault is stored in the ASD module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"" Invalid ASD coding data"
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
?N20 and N26 Engine: Various VANOS System Faults Stored in DME.
Read full bulletin
The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME. F10, F25, F30, F31 and F34: 131401 VANOS, exhaust, starting from cold: Non-adjustable 131501 VANOS, intake, starting from cold: Non-adjustable 131808 VANOS, exhaust, starting from cold: Position not reached 131908 VANOS, intake, starting from cold: Position not reached 130104 VANOS, intake, control fault, camshaft jammed 130304 VANOS, exhaust, control fault, camshaft jammed 130308 VANOS, exhaust, control fault, position not reached 130108 VANOS, intake, control fault, position not reached E84 and E89: 2D54 VANOS, exhaust, starting from cold: Non-adjustable 2D55 VANOS, intake, starting from cold: Non-adjustable 2D56 VANOS, exhaust, starting from cold: Position not reached 2D57 VANOS, intake, starting from cold: Position not reached 2D60 VANOS, exhaust, control fault, camshaft jammed 2D5A VANOS, intake, control fault, camshaft jammed 2D5B VANOS, intake, control fault, position not reached 2D61 VANOS, exhaust, control fault, position not reached If one of the applicable faults listed above is not stored in the DME fault memory then continue troubleshooting with the applicable test plan for the fault(s) stored. CAUSE This is due to a diagnostic programming error in the DME.
"Remote Control Not Detected and/or Engine Will Not Start.
Read full bulletin
One or more of the following situations can occur: 1. The remote control is not detected and the check control message (CCM) ""No remote control. Unable to start"" or ""Hold the remote control on the steering column"" is displayed. ? Fault code ""D90D1E - LIN bus error FBD receiver 1"" is stored. 2. The engine does not start with the CCM with ""Battery in the key is dead."" However, it must work when used with the second key. ? Fault Code ""9308B0 - ID transmitter: Battery undervoltage"" is stored. 3. The remote control is not detected and the CCM ""Central locking does not open,"" and/or ""Engine fails to start"" is displayed. An outside influence is causing interference with the remote control or the battery in the remote control key is defective."
Fault Code 1D2008 Stored in DME.
Read full bulletin
The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
SI B11 22 14March 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated February 2015.
Read full bulletin
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. CAUSE Moisture and corrosion could develop on the electrical contacts for the heater circuit in the thermostat.
N20 and N26 Engine: Oil Leaks from Cylinder Head Cover.
Read full bulletin
There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults.
Read full bulletin
Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
This Service Information bulletin supersedes SI B12 35 14 dated December 2014.
Read full bulletin
designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error.
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures.
Read full bulletin
The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME.
Read full bulletin
The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs.
Read full bulletin
The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement of the crankshaft position sensor 2. Replacement of the incremental sensor wheel on the crankshaft 3. Replacement of the crankshaft 4. Replacement of the crankcase (block) with pistons 5. Replacement of the engine assembly Due to slight tolerance differences with the new replacement hardware and the original learned crankshaft position, values could cause cylinder balance calculation errors by the DME. DME software (the incremental wheel adaptation cannot be cleared)
N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.
Read full bulletin
The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
"IHKA - Blower Runs in Emergency Mode.
Read full bulletin
After the ignition is turned off and the vehicle is locked, the heating and air conditioning blower motor runs continuously. The next time the vehicle is started there may be the CCM (Check control message) displayed for ""Increased battery discharge"". CAUSE The blower output stage receives an invalid LIN bus signal during operation and switches to emergency mode. The blower will continue to run with the specified emergency mode after the ignition is turned off and the vehicle is locked."
"Under certain conditions, the additional radiator could not be cooled sufficiently.
Read full bulletin
This could cause the engine to overheat. The engine power would be reduced and a Check Control Message would appear. AFFECTED VEHICLES This Delivery Stop involves F34 (3 Series Gran Turismo) produced from July 13, 2015 to July 18, 2015. Vehicles which require this Delivery Stop to be completed will show it as ""Open"" when checked either in AIR, the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
Shudder from the Driveline on Vehicles with xDrive.
Read full bulletin
There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine.
Read full bulletin
When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.
"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed.
Read full bulletin
Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME.
Read full bulletin
The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
Read full bulletin
On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
Valve Stem Replacement with Wheel Electronics.
Read full bulletin
INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
?SI B12 21 14May 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated April 2015.
Read full bulletin
designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures.
Read full bulletin
On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE ? The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
SI B12 21 14February 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated December 2014.
Read full bulletin
designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: z FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling.
SI B11 22 14February 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated January 2015.
Read full bulletin
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. CAUSE Moisture and corrosion could develop on the electrical contacts for the heater circuit in the thermostat.
"Delivery Stop: Remove Engine Oil Label.
Read full bulletin
Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT.
Read full bulletin
Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE.
Read full bulletin
Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE.
Read full bulletin
Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED.
Read full bulletin
One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. * Comfort Access and contactless tailgate opening are not working. * Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart. FEM (Front Electronics Module) software error Unauthorized (radio remote control out of range) access to vehicle has been attempted at least seven times with Comfort Access or Smart Opener (contactless tailgate opening) when the vehicle was locked. As a result of these unauthorized access attempts, the following conditions were set: * CCM ""Battery. Discharge in standstill."", or similar, is displayed * Terminal 30F (switched battery terminal when fault occurs) was deactivated, preventing Comfort Access and contactless tailgate opening."
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...
Read full bulletin
July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
"SME FAULT CODE 21F04B.
Read full bulletin
One or several of the following check control messages (CCM) may be displayed: ""Engine fault! Power loss"" (CCM-ID: 29) ""Powertrain malfunction!"" (CCM-ID: 633) ""Hybrid system malfunctioning!"" (CCM-ID: 585) Note: The fault code 21F04B stated below may also be entered without any of the above mentioned CC messages being displayed A timing problem between the SME and the cell supervision circuit (CSC)."
"SME FAULT CODE 21F02A.
Read full bulletin
Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not possible" (CCM-ID: 804), "Hybrid system malfunctioning!" (CCM-ID: 585), "Drive. No restart" (CCM-ID: 586) or "Engine fault! Power loss" (CCM-ID: 29). Possible hardware defect of the safety box."
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the...
Read full bulletin
injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
?"ENGINE OIL PRESSURE" ON LOW MILEAGE CARS.
Read full bulletin
Check Control Message (CCM-212) states: "Engine Oil Pressure. Stop Carefully" The following codes may be stored in the DME fault memory" 1C2002 - Engine oil pump, pressure too low 1FB801 - CCM (ID212) - Oil pressure Also, the vehicle's mileage is very low (below 60 miles), the fault frequency shows only "one" occurrence; faults are not currently present and cannot be reproduced. CAUSE Unfavorable DME software application."
"?ACTIVE SOUND DESIGN (ASD) INOPERATIVE AFTER PROGRAMMING What's New: ? ISTA/P and ISTA 4 software level that contains...
Read full bulletin
the fix added to Correction and Procedure ? F31, F32, F33, F34, F36 vehicles added to Models ? Warranty information updated to include programming fix . After programming with ISTA/P V3.56.1 or ISTA/P V3.60: Active Sound Design (ASD) no longer provides simulated engine sounds. A fault is stored in the Active Sound Design (ASD) module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"". Invalid ASD coding data in two different versions of ISTA/P."
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change:...
Read full bulletin
indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
SERVICE ENGINE SOON LIGHT IS ON WITH PT-CAN FAULTS STORED .
Read full bulletin
The Service engine soon light (MIL) is on and the transmission may go into failsafe. The problem may be intermittent along with any of the following check control messages displayed or stored. Transmission temperature Drivetrain fault Chassis stabilization Note: Any combination of the following faults can be stored. DME faults: CDBB04: No message (request, torque, crankshaft, transmission 2), receiver DME, transmitter EGS CDBE04: No message (display, engine speed, dynamic), receiver DME, transmitter EGS CDBF04: No message (status, transmission control unit), receiver DME, transmitter EGS CDC004: No message (diagnosis, OBD gearbox), receiver DME, transmitter EGS CDC104: No message (data, transmission train), receiver DME, transmitter EGS CDC201: No message (request, torque, crankshaft, EGS), receiver DME, transmitter EGS EGS faults: 4209A4: Temperature sensor system: Hotmode 3 - excess temperature CF1501: No message (diagnosis OBD engine), receiver EGS, transmitter DME/DDE CF1521: Message (group fault 1 - effect during driving: considerable): Receiver EGS, transmitter DME/DDE CF1531: Message (group fault 2 - effect on driving: possible): Receiver EGS, transmitter DME/DDE CF1541: Message (group fault 3 - effect on driving: none): Receiver EGS, transmitter DME/DDE CF2C21: Signal (actual engine speed, crankshaft - signals a poor quality useful signal, 0xA5) undefined, transmitter DME/DDE The EGS harness wiring from connector X13*2B becomes damaged due to abrasive movement inside the corrugated housing.
?VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE What's New: ? Labor...
Read full bulletin
allowance adjusted for xDrive vehicles . Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
?Service Action: Replace the Thermostat What's New: ? Part number and quantity of coolant has been updated.
Read full bulletin
Refer to the Warranty section for details. . The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010.
Read full bulletin
. The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600 C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
"? DIESEL PARTICULATE FILTER (DPF) CLEANING .
Read full bulletin
The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF."
?VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE .
Read full bulletin
Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic...
Read full bulletin
motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: LIMITED WARRANTY EXTENSION TO 7 YEARS/70,000 MILES
N26 ENGINE THERMOSTAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES FOR NON-CALIFORNIA EMISSION STATUTE STATES
N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles
VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26: Carbonization of the turbocharger sealing ring can cause the exhaust...
Read full bulletin
to smoke briefly during cold start up.
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil...
Read full bulletin
capacity specification for all vehicles with the N63R engine and xDrive.
Electrical
77 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
Read full bulletin
This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Component specific limited warranty extension.
Read full bulletin
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
Component and Issue Specific Limited Emission Warranty Extension.
Read full bulletin
This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...
Read full bulletin
and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
Read full bulletin
communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
Read full bulletin
be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive.
Read full bulletin
Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
Read full bulletin
battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
Read full bulletin
battery.
SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016.
Read full bulletin
One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...
Read full bulletin
illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.
Read full bulletin
When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.
Read full bulletin
Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
A/C COOLING: INTERMITTENT REDUCTION OF AIR FLOW This Service Information Bulletin (Revision 9) supersedes SI B64 06 13 dated June 2017.
Read full bulletin
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.
Service Information June 2019 General Electrical Systems B61 08 19 Technical Service WINDSHIELD WIPERS SWITCH ON BY THEMSELVES.
Read full bulletin
The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY.
Read full bulletin
INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
Read full bulletin
2019.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...
Read full bulletin
2019.
THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.
Read full bulletin
The customer's vehicle does not start due to a totally discharged battery.
SERVICE ACTION: SECURE UNDERBODY PANELING.
Read full bulletin
Over time the mounting clips may fail allowing the center underbody panel to become loose. The mounting clips were not sufficiently hardened during production.
"CCM - ""COOLANT LEVEL LOW"".
Read full bulletin
Sporadically, while driving in ePower mode, a ""Coolant Low"" Check Control Message appears, even though coolant is at the specified level. FEM (Front Electronic Module) Control unit software error"
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.
Read full bulletin
While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""
Erroneous Lane Change Warning.
Read full bulletin
While driving, the Lane Change Warning (Blind Spot Detection) is illuminated erroneously on either outside mirror (orange triangle) when no other vehicles are around. CAUSE F30 - Install the correct sensor frame F34 - Program the vehicle using ISTA/P 3.58.0 or higher.
"The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.
Read full bulletin
The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor is a contactless capacitive sensor. The sensor sends a low fluid level signal to the gateway module (FEM - Front Electronics Module or BDC - Body Domain Controller) which in turn displays a low washer fluid warning in the instrument cluster. The use of a ""non-approved"" washer fluid (silicone-based fluid) can cause the low fluid warning light to come on even when the reservoir is full. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates."
"During the QC1 the BMW Assist Test Call Fails.
Read full bulletin
After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing.
Read full bulletin
If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""
Vibrations Felt In Steering Wheel Only When Steering Wheel Heating Is Active.
Read full bulletin
The customer states there is a small twitch/pulse of the steering wheel (1 second intervals) when the steering wheel heating is active. Note: The complaint is more noticeable with a cold steering wheel and vehicle voltage higher than 14 volts. Steering wheel control unit
SUBJECT Audio System Speaker Testing.
Read full bulletin
For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015.
Read full bulletin
SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).
"?SUBJECT During the QC1 the BMW Assist Test Call Fails .
Read full bulletin
After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
Read full bulletin
BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING.
Read full bulletin
After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.
Horn(s) Fail to Work.
Read full bulletin
While trying to activate the horn, one or both horns fail to work. One or more of the following fault codes can be stored in the FEM: "8044A3 - Wiring, horn short circuit to earth" "8044A4 - Wiring, horn short circuit to positive" "8044A5 - Wiring, horn relay is defective or short circuit to positive" Water has entered the horn and caused it to fail internally (shorted out).
Charging of the high voltage battery is interrupted and will not complete.
Read full bulletin
A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.
SME - HV BATTERY CELL MODULE VOLTAGE FAULTS.
Read full bulletin
When diagnosing with ISTA or ISTA Next, a fault code (detailed below), regarding the cell voltage measurement, is entered in the battery management electronics (SME). ? 21F0C2 - High-voltage battery, cell supervision circuit 1: Voltage measurement (battery cell), line disconnection ? 21F0C3 - High-voltage battery, cell supervision circuit 2: Voltage measurement (battery cell), line disconnection ? 21F0C4 - High-voltage battery, cell supervision circuit 3: Voltage measurement (battery cell), line disconnection ? 21F0C5 - High-voltage battery, cell supervision circuit 4: Voltage measurement (battery cell), line disconnection ? 21F0C6 - High-voltage battery, cell supervision circuit 5: Voltage measurement (battery cell), line disconnection The customer might not have reported the situation as the fault code could have no effect on the vehicle operation. Erroneous fault in the fault memory of the SME, possible fault in a cell supervision circuit (CSC) or a cell module.
Unlocking Trunk with Remote Unlocks All Doors.
Read full bulletin
After programming the vehicle with ISTA/P 2.47.1, unlocking the trunk with the remote changes to unlocking all the doors. An application error occurred after programming the vehicle to the Personal Profile Setting (PIA) in the Front Electronic Module (FEM).
Central Information Display Intermittently Dimming or Flashing Off/On.
Read full bulletin
Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
Vehicle Only Starts when Remote Key Held Against Column.
Read full bulletin
The vehicle does not start using the Comfort Start feature. The vehicle does start once the remote key is held next to the steering column emergency start area (key symbol at the right side of the column between the white marks). The antenna (aerial) in the passenger compartment near the front of the center console has shorted wiring.
Active Headlight Control Malfunction in Both Headlights.
Read full bulletin
AHL (Active Headlight Control) malfunctions on both sides. Both lights aim either up or down while driving. Fault Code 8041B6 is present. Broken mounting bolt holding on the rear height sensor bracket.
PDC Rear Center Sensor Erroneously Shows Obstacle Detected.
Read full bulletin
The rear Park Distance Control (PDC) center sensor erroneously shows an obstacle detected with no obstacle near or within the range of the sensors. Software error in the PDC and/or Parking Maneuvering Assistant (PMA) control unit
Central Information Display Intermittently Flashes Off/On.
Read full bulletin
Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher.
Automated Activation of Navigation System During PDI/QC1.
Read full bulletin
INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
Central Information Display Intermittently Dimming or Flashing Off/On.
Read full bulletin
Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
Top Rear Side View Camera Control Unit Rattles While Driving.
Read full bulletin
While driving, a rattling-type noise is heard coming from the lower windshield area up behind the instrument panel (driver's side). CAUSE The TRSVC (Top Rear Side View Camera) control module support bracket is loose.
"Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection.
Read full bulletin
According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Noise from Rearview Mirror.
Read full bulletin
Rattling noises can be heard from the rearview mirror when driving. CAUSE The mirror electrical connector is loose in the mirror base.
Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive.
Read full bulletin
INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code is entered when running the QC1 Pre-Delivery Check test module. Refer to SI B09 04 09. IMPORTANT: No programming is required. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately.
Active Headlight Control Malfunction in Both Headlights.
Read full bulletin
AHL (Active Headlight Control) malfunctions on both sides. Both lights aim either up or down while driving. CAUSE Broken mounting bolt holding on the rear height sensor bracket
"The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.
Read full bulletin
INFORMATION The use of a ""non-approved"" washer fluid can cause the low fluid warning light to come on even when the reservoir is full. An analysis of parts returned to warranty has shown the sensor is operating correctly. Do not replace the reservoir with integrated sensor for these situations. We recommend using ""BMW Group approved"" washer fluid when servicing the vehicle or performing repairs on the windshield washer system. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates. If the correct washer fluid is being used, diagnose the system using normal troubleshooting with ISTA. A fault code may be stored if an electrical fault occurs in the circuit. PARTS INFORMATION Part NumberDescriptionQuantity83 19 2 406 220BMW WWS Cold Weather Concentrate 35% 55 GalAs needed83 19 2 361 205BMW Windshield Washer Concentrate 1 GalAs neededNote: As applicable, do not exceed your state's maximum for the allowable amount/percentage of ""Washer Concentrate"" that can be used when mixing the windshield washer fluid solution. WARRANTY INFORMATION The issue described in this bulletin is not a vehicle-related defect in materials or workmanship. If a vehicle repair is required as a result of this issue, it is are not claimable under a BMW limited warranty."
A/C Cooling: Intermittent Reduction of Air Flow.
Read full bulletin
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions ? High outside ambient temperature ? High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: ? Air-conditioning system switched on ? Driving Experience switch NOT set to Eco Pro ? Slower fan speeds ? Temperature setting below 68F (20C) ? Trip duration at least 30 minutes ? Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains.). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
"The illumination (back lighting) for the E-Call (Emergency/SOS call) button in the FZD (sunroof module) overhead console does not work.
Read full bulletin
This picture shows the E-Call button illumination (back lighting) not working. Note: Pressing the E-Call button will start an SOS call, even though the back lighting is not working.This picture shows E-Call illumination (back lighting) working. AFFECTED VEHICLES This Service Action involves the F34 (3 Series Gran Turismo) and F36 (4 Series Gran Coupe) models, produced from 7/27/2015 to 7/30/2015. Please perform it the next time this vehicle comes to your workshop. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Missing wiring harness for the illumination of the E-Call button."
"Horn(s) Fail to Work.
Read full bulletin
While trying to activate the horn, one or both horns fail to work. One or more of the following fault codes can be stored in the FEM: ? ""8044A3 - Wiring, horn short circuit to earth"" ? ""8044A4 - Wiring, horn short circuit to positive"" ? ""8044A5 - Wiring, horn relay is defective or short circuit to positive"" Water has entered the horn and caused it to fail internally (shorted out)."
Horn Blows when Unlocking Vehicle.
Read full bulletin
The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error
"SUBJECT Check Control Message: Parking Light Failed.
Read full bulletin
z A CCM (Check Control Message) displays ""Parking Light failed."" z All lights are functioning correctly. Software error in the TMS (Driver Module for Headlight)"
"KLE CHARGING FAULT 21E6E9.
Read full bulletin
During the ISTA short test diagnosis, fault code 21E6E9 - ""Charging interruption"" is found stored in the KLE (Convenience Charging Electronics) module. There is no customer complaint related to charging system, or a warning check control message display. CAUSE An Erroneous fault 21E6E9 stored in the KLE after completion of AC charging session."
Horn Blows when Unlocking Vehicle.
Read full bulletin
The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error
"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection.
Read full bulletin
According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
INFORMATION ON THE OPERATION OF THE SMART OPENER.
Read full bulletin
INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016
"HVAC BLOWER NOT WORKING.
Read full bulletin
HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
"DSC ""WHEEL SPEED SENSOR"" FAULT CODES AND MALFUNCTION INDICATOR LAMP- DIAGNOSTIC.
Read full bulletin
1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel speed sensor - rear right - drive off recognition faulty. 2. Next ignition ON (after above codes stored). a) DME fault can occur:1F054D - drive, safety function: Drive power output reduced, DSC signals implausible and b) Malfunction Indicator Lamp (MIL) may light up. Faulty drive off recognition due to: a towing operation with a raised axle operation of the vehicle on the vehicle hoist operation of the vehicle on the roller test stand DSC diagnosis recognizes implausible wheel speeds, so no control is possible. DME fault is entered on safety grounds since the DSC fault still exists after a terminal change and may only be removed while driving."
"N26 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES FOR ""NON-CALIFORNIA EMISSION"" STATUTE STATES.
Read full bulletin
INFORMATION For the eligible vehicles that are not covered under the ""State of California PZEV (SULEV) emission regulation,"" BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release."
"N20 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES.
Read full bulletin
INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release."
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016..
Read full bulletin
If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In NBT-EVO the mechanism is called ""Trusted VIN"""
WATER DRIPPING INTO LUGGAGE COMPARTMENT FROM OPEN TRUNK LID.
Read full bulletin
Water drips into luggage compartment when the trunk lid is lifted (also see attached video below). www.tinyurl.com/F30trunk trunk lid making sure it flows over the taillight. Open the trunk lid within one minute of pouring water over taillight. Water trapped between the tail light module and the body of the vehicle.
SOS MALFUNCTION DISPLAYED.
Read full bulletin
An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2 control module
"HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016.
Read full bulletin
HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
CENTRAL INFORMATION DISPLAY INTERMITTENTLY FLASHES OFF/ON This Service Information bulletin replaces SI B65 23 14 dated December 2014.
Read full bulletin
Intermittently, the Central Information Display (CID) flashes off/on. Voltage supply error from the Head unit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher
TURN SIGNAL - INTERMITTENTLY FLASHES AT FASTER RATE.
Read full bulletin
Turn signal, intermittently, flashes at faster rate or not at all. Software error in FEM (Front Electronics Module)
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION.
Read full bulletin
According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
A/C Cooling: Intermittent Reduction of Air Flow What is new The date in repair procedure and warranty section has been...
Read full bulletin
changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions: High outside ambient temperature High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: Air-conditioning system switched on Driving Experience switch NOT set to Eco Pro Slower fan speeds Temperature setting below 68F (20C) Trip duration at least 30 minutes Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.
?LUGGAGE ROLLER COVER: DIFFICULTY SECURING INTO BRACKET .
Read full bulletin
When attempting to secure or release the luggage cover roller into/from the left bracket, it will not easily secure/release. Left bracket is not accurately installed.
?MISSING AUDIO NOTIFICATION WHEN STORING SEAT MEMORY .
Read full bulletin
When saving seat memory settings (Memory 1 or Memory 2) with a vehicle without navigation, there is no audio tone confirmation. Software error in control unit of Seat Module 2.
AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front...
Read full bulletin
Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.
KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Charging electronics: Charging mode...
Read full bulletin
interrupted is found stored in the KLE (Convenience Charging Electronics) module.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
Read full bulletin
cycling the ignition.
HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
DME FAULT CODE CDC203: Various control units contain faults indicating missing messages from the battery management...
Read full bulletin
electronics
Infotainment
75 bulletinsAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
Read full bulletin
fails.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
Read full bulletin
with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
Read full bulletin
Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
Read full bulletin
The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID)...
Read full bulletin
changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. The audio tone is the same one that sounds when you touch the CID with your finger to make a 'touch' selection.
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.
Read full bulletin
During programming several aborts can occur in the head unit NBT EVO (HU-H2).
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL.
Read full bulletin
During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE.
Read full bulletin
During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR.
Read full bulletin
The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.
BLACK SPOT IN THE CENTRAL INFORMATION.
Read full bulletin
This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
Center Information Display Switching off.
Read full bulletin
INFORMATION The brightness of the CID will reduce and may switch off completely due to high temperature rise inside the vehicle. This situation is to protect the function of the CID. After lowering the temperature, the normal functions are restored. The increased temperature, protective switch-off is the reason for the fault. The fault code does not indicate a defective head unit. The normal maximum temperature operation for the head unit is between 167 and 194 F. Within these values, the CID will gradually diminish in brightness until it completely switches off. Replacing parts or programing the vehicle will not rectify the situation. The root cause is the very high temperature and is not a fault of the vehicle's systems.
HeadUp Display does not Show Full Street Names.
Read full bulletin
INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
Bluetooth Connection Failures.
Read full bulletin
There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
Instrument Cluster Resets during Active Navigation.
Read full bulletin
The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception.
Read full bulletin
Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
NBT Head Unit Aborts Import of CD.
Read full bulletin
While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.
Read full bulletin
SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
SUBJECT Entry Head Unit Resets After Pairing a Bluetooth Phone.
Read full bulletin
The Entry Head Unit may reset after pairing an Iphone or Android phone via Bluetooth to the vehicle. Incompatibility between stored characters in the phone (emoticon/emoji) and the Head Unit. See SI B84 03 12 about emoticon's effects on the vehicle.
?SUBJECT Incremental Map Update of the NBT EVO Head Unit .
Read full bulletin
Customers may be receiving onscreen messages concerning updates of their navigation system. Database mapping procedure in vehicles with the NBT EVO Head Unit (Head Unit high 2) has been changed to automatic, periodic, Over- the-Air (OTA), regional, incremental updates. INFORMATION Customers may not be familiar with the messages seen prior to, during, and after this update which may prompt inquiries. The following information provides an overview of the automatic OTA process that has replaced the previously required BMW center visit for navigation map updates. UPDATE DETAILS Updates can occur up to 4 times per year, ensuring that customers have the newest map data available. At a minimum, updates occur during first 2 years of vehicle ownership at no additional charge to the customer. At additional customers expense updates can also occur for up to 4 years (depending upon vehicle retail date and BMW assist options selected). Please check the BMW connected drive service cockpit for details on an individual vehicles coverage. To access the BMW connected drive service cockpit refer to the attachment.
"?This Service Information bulletin supersedes SI B65 13 13 dated October 2014.
Read full bulletin
SUBJECT Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed . Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-H Note: If Fault Code E1C440 ""Headunit Reset"" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H."
?Clock gains or loses time.
Read full bulletin
The time displayed in the KOMBI (instrument cluster) may gain or lose a few minutes each week. Internal KOMBI calculation error.
"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming.
Read full bulletin
AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed.
Read full bulletin
Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. z Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H Note: If Fault Code E1C440 "Headunit Reset" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H
Service Action: Replace Instrument Cluster.
Read full bulletin
The display in the instrument cluster is inoperative.
Head-Up Display Inoperative.
Read full bulletin
The Head-up Display is inoperative. Fault code 0xB7F6E3 - HUD: Communication error (HUD does not answer) is stored in the Instrument Cluster (KOMB25). A software error in the instrument cluster prevents the Head-up Display from activating.
Traffic Information Is Inoperative.
Read full bulletin
The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
Front Door Loudspeaker Make Noises When Cold.
Read full bulletin
The customer complains of front door loudspeaker noises when the temperature is below freezing. CAUSE Water from the door window may enter the rear area of the front door medium range loudspeaker basket/cage and can solidify when the temperature drops below freezing, creating the noise.
Service Action: Bluetooth Software (KISU Data) Update.
Read full bulletin
This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information.
Read full bulletin
INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
Headunit High Is Constantly Resetting.
Read full bulletin
After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
Headunit-High: Navigation Road Map Installation After Replacement.
Read full bulletin
When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1.
Read full bulletin
The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
Instrument Cluster Outside Temperature Display Implausible.
Read full bulletin
INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
Head-Up Display (HUD) Rattling Noises During Image Adjustment or While Driving.
Read full bulletin
When operating the Head-Up Display (HUD) adjustment a noise can be heard from inside the dashboard behind the Instrument Cluster. While driving over rough roads something can be heard rattling inside the HUD. Internal HUD failure.
HU-H: Headunit Resets Intermittently or Permanently.
Read full bulletin
The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ?...
Read full bulletin
Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
"Halogen Headlight Side Bulbs Fail.
Read full bulletin
The check control message (CCM) ""Parking lamp malfunction: Consult service center"" is displayed when the vehicle is started. Defective side light bulb on one or both sides"
"MSUBJECT iPhone and iOS 8.x Information.
Read full bulletin
INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
This Service Information bulletin supersedes SI B65 24 13 dated January 2014.
Read full bulletin
designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
ConnectedDrive Messages Are Not Received In the Vehicle.
Read full bulletin
One or both of the following may occur: SMS based messages are not received in the vehicle. These are: Text messages - Office feature MyInfo Google send to car - addresses and Points of Interests (POI) Concierge The activation code is not accepted by the ConnectedDrive Portal. Software error in the HU-H (Head unit High).
"HU-B: Bluetooth Connection Fails Sporadically.
Read full bulletin
The Bluetooth system works intermittently. One or more of the following scenarios may occur: Bluetooth pairing is not possible - display shows ""Please wait"" Unable to select the check box to activate Bluetooth Device does not reconnect to the vehicle after a key cycle Audio interference noise is heard listening to iPod etc. When trying to access the user manual, the display shows ""Please wait"" Incorrect software installed in the HU-B (Headunit Basic)."
Parking Maneuvering Assistant and Park Distance Control Failure.
Read full bulletin
After activating the PMA (Parking Maneuvering Assistant) or PDC (Park Distance Control), the system stops functioning and a CCM (Check Control Message) is displayed advising the driver of the failure. The following fault code is stored in the PMA control unit 0x481E4D - PMA control unit internal, internal ASIC fault Software error in the PMA control unit Affected I-Level: F2x from F020-15-03-500 F3x from F020-15-07-500
NAV Road Map Installation Using USB Stick.
Read full bulletin
INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.
HU-H: Headunit Resets Intermittently or Permanently.
Read full bulletin
The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
INTERMITTENT DISTORTION IN AUDIO SYSTEM, DRIVER'S SIDE.
Read full bulletin
Distortion in audio system from subwoofer on driver's side. Rodent ingress into subwoofer enclosure.
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT.
Read full bulletin
Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."
"NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS.
Read full bulletin
NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.
Read full bulletin
After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the...
Read full bulletin
cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE.
Read full bulletin
What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE.
Read full bulletin
INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
?INSTRUMENT CLUSTER DISPLAYS MIXED UNITS.
Read full bulletin
When the displayed unit of measurement is changed from miles to Kilometers everything except the cruise control or limit set speed is displayed in Kilometers; the set speed is still shown in miles in the Instrument Cluster (Kombi) display. KOMBI software.
TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER.
Read full bulletin
The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.
SERVICE ACTION: REPLACE AUDIO CONTROL PANEL.
Read full bulletin
Incorrect audio control panel installed in vehicle CD player cannot be controlled.
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 .
Read full bulletin
While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
?Instrument Cluster Failure at Low Ambient Temperature.
Read full bulletin
Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
?SeriesOptionDescription F22, F23, F30, F31, F32, F33, F34, F36, F25, F26, F48, 05AR Traffic Jam AssistantX.
Read full bulletin
Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software.
COMPONENT PROTECTION ACTIVE.
Read full bulletin
HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
Read full bulletin
irritating to the customer; or it is not possible to locate certain addresses, for instance:
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
Read full bulletin
High 2 (NBT EVO) when:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
Read full bulletin
the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
Read full bulletin
irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
Read full bulletin
Samsung S6 and the S6 Edge.
Side View Camera Does Not Display Picture.
NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
Read full bulletin
COMPONENT PROTECTION ACTIVE
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...
Read full bulletin
performing ISTA4 programming, there is no audio playback.
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...
Read full bulletin
Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
Read full bulletin
implausible outside temperature reading.
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car...
Read full bulletin
Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...
Read full bulletin
restricted or pedestrian protection system failed is displayed after deleting transport mode.
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.
Read full bulletin
'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source...
Read full bulletin
randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8+ OR IPHONE X
INSTRUMENT CLUSTER BLANKS OUT OR REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster display goes black during...
Read full bulletin
starting or while driving.
Body & Paint
37 bulletinsThe basic conditions for initializing the power windows are not met.
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
Read full bulletin
Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
GROANING NOISE WHEN OPENING/CLOSING FRONT WINDOWS.
Read full bulletin
A groaning noise can be heard from the front door(s) when opening or closing the power windows.
Service Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service...
Read full bulletin
Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.
GROANING NOISE FROM DOORS.
Read full bulletin
Part Number Description Quantity F30; F31; F80 Front 51 33 7 414 531 Window guide; front left As needed 51 33 7 414 532 Window guide; front right As needed F30; F80 Rear A groaning noise is heard from any of the doors when driving over rough road surfaces.
SI B51 23 15 Body Equipment May 2016 Technical Service The Driver's Side Front/Rear Door Can No Longer Be Opened from...
Read full bulletin
the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. A driver's-side door cannot be opened by the outside door handle. This concern can also affect the driver's side rear door on the F34 and F36. The Bowden cable has become detached.
Passenger Side Mirror Dimming Feature Operational Change.
Read full bulletin
INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
Groaning Noise from Doors over Rough Roads.
Read full bulletin
A groaning noise is heard from the doors when driving over rough road surfaces. Window guide rubbing on door opening.
SUBJECT Whistling Noise from the B-pillar.
Read full bulletin
A whistling noise can be heard from the left or right side B-pillar area when the sunroof is open or tilted at highway speeds. Edge protection on the B-pillar
During opening and closing of the tailgate, a creaking noise can be heard from the tailgate lock.
Read full bulletin
Excess friction caused by dust/dirt entry into the tailgate lock and on the striker.
?EXTERIOR MIRROR: CREAKING NOISES.
Read full bulletin
Accumulation of dust in the joint gap seal.
?GROANING NOISE FROM DOORS.
Read full bulletin
A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: * Option SA 760 high-gloss shadow line * High ambient temperature * Uneven driving surface.
Service Action: Remove and Discard Water Drain Plugs from E-Box.
Read full bulletin
Water leaks into the cabin due to clogged drain plugs in the E-boxes. CAUSE The drain plug slots are too small and clog.
Service Action: Remove Water Drain Plugs from E-Box.
Read full bulletin
The water drain plugs for the left- and right-side E-box may clog. This can lead to water collection/corrosion and allow water to enter the passenger compartment. CAUSE The water drain plug slots are too small.
?SI B51 24 15December 2015 Body EquipmentTechnical Service This Service Information bulletin supersedes SI B51 24 15 dated September 2015.
Read full bulletin
designates changes to this revision SUBJECT Groaning Noise from the Exterior Mirror. A groaning noise is heard coming from the area around the outside mirror when opening and closing the door. The noise is more noticeable when the door is fully open to the end stop. CAUSE The outer front door weather strip rubs against the mirror housing.
Water Ingress into the Luggage Compartment after opening the Tailgate.
Read full bulletin
A small quantity of water may enter the luggage compartment after opening the tailgate CAUSE The water drain hose(s) on the rear spoiler is blocked.
Driver or Passenger's Front Doors Handles Inoperable.
Read full bulletin
Sporadically it is not possible to open the driver or passenger's front door from the outside or inside door handle. Multiple attempts will eventually open the door. Comfort access operation of the outside door handle works properly. This situation occurs at temperatures below 37 F. CAUSE Incorrect routing of the Bowden cable.
Groaning Noise from the Exterior Mirror.
Read full bulletin
A groaning noise is heard coming from the area around the outside mirror when opening and closing the door. The noise is more noticeable when the door is fully open to the end stop. CAUSE The outer front door weather strip rubs against the mirror housing.
The Driver's Door Can No Longer Be Opened from the Outside.
Read full bulletin
The driver's door cannot be opened from the outside by the door handle. The door still can be opened from the inside. CAUSE The Bowden cable has become detached.
TAILGATE UNINTENTIONALLY OPENS.
Read full bulletin
Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION.
Read full bulletin
Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation. Note: An important indication that the moisture issue is caused by ""condensation"" rather than a ""water leak"" into the headlight housing, there will be misting/condensation in ""both headlights."""
SERVICE ACTION: LEFT SIDE DOORS MAY NOT OPEN FROM OUTSIDE.
Read full bulletin
Left side doors (front and/or rear) may not be able to be opened from the outside. Bowden cable may twist and come loose from the bracket on the outside door handle support.
SERVICE ACTION: CHECK RIGHT SIDE REAR DOOR FOR WATER LEAK TIGHTNESS.
Read full bulletin
The sound insulation on the right side rear door may not have been bonded properly. The right rear door sound insulation may not have been applied correctly and can cause water leaks.
DOOR FRAME TRIM DAMAGED.
Read full bulletin
Door seal on the A-Pillar is damaged near exterior mirror. Mirror base gasket protrudes and interferes with door seal.
CREAKING NOISES FROM DOOR TRIM PANEL.
Read full bulletin
Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.
CREAKING NOISE FROM TAILGATE LOCK..
Read full bulletin
During opening and closing of the tailgate, a creaking noise can be heard from the tailgate lock. Excess friction caused by dust/dirt entry into the tailgate lock and on the striker.
GROANING NOISE FROM DOORS This Service Information bulletin replaces SI B51 10 16 dated March 2016 What's New: Added...
Read full bulletin
production locations/dates Clarified Cause Moved Procedure to attachment. Added Tape, Anti-static cleaner and lubricant. A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: Option SA 760 high-gloss shadow line High ambient temperature Uneven driving surface
EXTERIOR MIRROR: CREAKING NOISES Whats new: Video link added This Service Information bulletin supersedes SI B51 44 16 dated January 2017.
Read full bulletin
. Creaking noise coming from either or both exterior rearview mirrors when folding in. Video Link: tinyurl.com/z46agg9 Accumulation of dust in the joint gap seal.
?RATTLING/CREAKING NOISE FROM REAR BENCH SEAT BACKREST .
Read full bulletin
Rear seat bench backrest makes creaking or rattling noise when driving on uneven surface. Torsional stresses on vehicle body cause movement between seat back and latching mechanism. Friction among backrest locking mechanism components generates noise.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
EXTERIOR MIRROR: CREAKING NOISES: Creaking noise coming from either or both exterior rearview mirrors when folding in.
Trunk Lid Does Not Open Completely: The trunk lid/hatch does not open fully when unlatched with remote or hands-free...
Read full bulletin
operation.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
Read full bulletin
operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
Read full bulletin
operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
Fuel System
24 bulletinsMuffler Bracket Return
Fuel tank limited warranty for leakage, due to defects in materials or workmanship, has been extended to 15...
Read full bulletin
years/150,000 miles as determined from the original in-service date
DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel...
Read full bulletin
Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
Component and Issue Specific Limited Emission Warranty Extension.
Read full bulletin
This component-specific limited emission warranty extension applies to defects in materials or workmanship.
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
Read full bulletin
system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
Read full bulletin
system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
DIAGNOSING NOISE FROM THE REAR EXHAUST FLAP (B58) This Service Information Bulletin (Revision #1) replaces SI B18 01 18 dated February 2018.
Read full bulletin
Warranty Labor Operations changed. There is a rattling noise from the rear exhaust flap during initial start-up. The rattle could last up to sixty seconds.
"Air Conditioning Refrigerant R1234yf Introduction.
Read full bulletin
Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT) as introduced in the G12 (7 series). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipm
?SERVICE ACTION: REPLACE LOW-PRESSURE ELECTRIC IN-TANK FUEL Please perform the procedure outlined in this Service...
Read full bulletin
Information on all affected vehicles before customer delivery or the next time the vehicle is in the shop.
?June 2016 Maintenance and General Hints: technical Service Plugin Hybrids, (PHEV) MPGe Fuel Economy Rating.
Headlight Cleaning System: Functional Operation Change.
Read full bulletin
The customer complains that the headlight cleaning system is not working properly and only works after several actuating attempts. CAUSE The "functional" operation of the headlight cleaning system was changed with integration level F020-14-07-500. The functional changes to the headlight cleaning system's operation will occur only after programming the vehicle with ISTA/P 2.53.0 or higher. INFORMATION The headlight cleaning system is no longer activated with the first stalk activation when the lights are on. The functional programming change now requires the stalk to be activated four times before headlight cleaning is activated. The change prevents automatic activation of headlight cleaning when the customer only wants to clean his/her windshield. This is normal operation and no parts should be changed.
N20 and N26 Injector Replacement.
Read full bulletin
INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this problem.
Exhaust Leak on Diesel Particulate Filters.
Read full bulletin
An exhaust leak develops on the Diesel Particulate Filter (DPF) around the area of the flexible coupling. Age or wear on the flexible coupling
"Exhaust Flap Actuator Is Loose.
Read full bulletin
INFORMATION Covered under the terms of the BMW New Vehicle/SAV Limited Warranty Defect Code:18 12 03 39 00https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/159...2/5/2014 Page 2 of 2 Labor Operation:Labor Allowance:Refer to KSDReplacing exhaust flap actuator driveLabor operation code 18 12 081 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 18 12 581 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the ""Search"" button, and then enter the applicable flat rate labor operation in the FR code field."
This Service Information bulletin supersedes SI B65 13 12 dated September 2012.
Read full bulletin
designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
This Service Information bulletin supersedes SI B65 10 09 dated March 2013.
Read full bulletin
designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
This Service Information bulletin supersedes SI B65 05 09 dated July 2009.
Read full bulletin
designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
"SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly.
Read full bulletin
The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the ""fuel consumption, current"" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold."
Rattle Or Buzzing Noise At 1500 To 2200 Rpm.
Read full bulletin
When accelerating, particularly when driving off on a slope, there is a buzzing, rattling noise coming from the driver's side underbody, near the footwell area. The quick-release coupling for the fuel line is contacting the fuel line protective plate.
Removal Process: B-Pillar High Gloss Trim Protective Wrap.
Read full bulletin
INFORMATION ONLY The key for successful wrap removal is to have the body cool (below 60 degrees) and dry. The recommendations are as follows: ? Before removing the B-pillar wrap, make sure the car body is dry and cool. ? Removing the wrap in the early morning hours will provide the best results. ? In warmer climates, it is recommended to keep the cars in an A/C environment at least overnight, and then, in the morning, slowly peel off the wrap. ? If there is still any glue residue left, use masking tape to cover the glue area. Wait for a few minutes, and then pull off the masking tape. Repeat this process until the glue is fully removed. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/233...6/4/2015
Front Parking Lights Inoperative.
Read full bulletin
After programming the vehicle with ISTA/P 3.56.1, both front parking lights (integrated in the headlights) have been deactivated and no Check Control message is displayed. CAUSE FEM software error in ISTA/P 3.56.1
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES .
Read full bulletin
INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the...
Read full bulletin
tank.
Lighting
21 bulletinsExterior rear lights do not work.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
Read full bulletin
illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
The tail light mounting brackets may be cracked or broken.
Read full bulletin
During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
Read full bulletin
supersedes SI B61 23 15 dated April 2016.
DELIVERY STOP: REWORK TAIL LIGHTS.
Read full bulletin
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...
Read full bulletin
supersedes SI B61 23 15 dated April 2016.
DELIVERY STOP: REWORK TAIL LIGHTS.
Read full bulletin
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
DELIVERY STOP: REWORK TAIL LIGHTS.
Read full bulletin
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
DELIVERY STOP REWORK TAIL LIGHTS.
Read full bulletin
The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light assembly.
SEAT THIGH SUPPORT UPHOLSTERY IS PROTRUDING.
Read full bulletin
The upholstery may dislodge slightly from the thigh support base over time from repeated compression due to normal use.
SI B36 01 15 February 2016 Wheel and Tires Technical Service This Service Information bulletin supersedes SI 36 01 15 dated October 2015.
Read full bulletin
designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
Delay in Automatic Driving Light Switching On/Off.
Read full bulletin
When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
Check Control Message: Tire Pressure Monitor (RDCi) Failure.
Read full bulletin
A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
Check Control Message: Tire Pressure Monitor (RDCi) Failure.
Read full bulletin
A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE.
Read full bulletin
Halogen headlights may be misaligned (aimed too low or high).
HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE.
Read full bulletin
Halogen headlights may be misaligned (aimed too low or high).
Check Control Message: Tire Pressure Monitor (RDCi) Failure.
Read full bulletin
A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE: Halogen headlights may be misaligned (aimed too low or high).
REAR TAIL LIGHT FAILURE: Exterior rear lights do not work.
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...
Read full bulletin
headlight lenses that is visible from outside.
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...
Read full bulletin
by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
Brakes
19 bulletinsTICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
Read full bulletin
brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
Read full bulletin
Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can...
Read full bulletin
loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
RATTLE NOISE FROM LOWER A-PILLAR.
Read full bulletin
A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
"Instrument Cluster: CBS ""Running-in Check"" is Displayed.
Read full bulletin
After replacing and / or programming the instrument cluster with ISTA/P 3.55.0 or higher (integration Level F020-15-03-501 or higher), the CBS (Condition Based Service) displays ""running-in check"" or ""1200 mile service is due"". The parameters of the CBS scopes for oil service, brake fluid, etc, can also be implausible or invalid. CAUSE Error in the CBS mapping data in the FEM (Front Electronics Module) and corrupt data in the instrument cluster during programming."
Various Check Control Messages Caused by Shorted K-CAN This Service Information bulletin supersedes SI B61 03 15 dated April 2016.
Read full bulletin
The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior:Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pill
Various Check Control Messages Caused by Shorted K-CAN.
Read full bulletin
The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pillar trim
?WHEEL COVER PILOT PROGRAM.
Read full bulletin
BMW is piloting/testing a measure that is designed to help prevent brake disc/rotor surface corrosion on new vehicles during transportation and storage.
EDGE CORROSION IN THE INNER DOOR JAMB AREA.
Read full bulletin
Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).
XM Satellite Radio Reception.
Read full bulletin
INFORMATION Currently Satellite Radio is provided by SiriusXM for BMW customers. SiriusXM is the only company currently broadcasting Satellite Radio in North America. Satellite radio is broadcast from two different sets of Satellites using different earth orbits. XM uses geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. This is different than Sirius Satellites in a Highly Elliptical Orbit (HEO) which currently come in to the vehicle at a higher angle to the horizon. As of April 2016 Sirius equipped head units will move to the XM Satellites constellation and will show the same location based cutouts. SiriusXM is currently updating the repeater network to cover areas of low reception, but the general disadvantage of geostationary satellites can't be compensated completely. Buildings, hills, trees, highway sound blocking walls or any other obstacles might block the satellite signal coming from the south at a 32 degree elevation angle and might cause audio cut outs in absence of terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets flatter. Adverse weather conditions will affect reception. Sirius XM will increase the amount of Sirius and XM repeaters gradually to improve situation in metropolitan areas. When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Do not compare an XM equipped vehicle to a Sirius equipped vehicle. Replace no parts Customers should direct all reception complaints to one of the following: BMW Customer Relations department at either 1-800-831-1117 or customerrelations@bmwusa.com BMW Genius Hotline 1-844-443-6487 or to the dealers onsite BMW Genius Customers must provide the exact location (street address or Latitude/Longitude), weathe
?SI B34 08 14 Brakes December 2015 Technical Service This Service Information bulletin supersedes SI 34 08 14 dated July 2015.
Read full bulletin
designates changes to this revision SUBJECT Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.
Radio reception disturbed when the taillights are active.
Read full bulletin
Page 1 of 2 November 2015 Technical Service Radio reception interference may be observed between 90.0 MHz and 100.0MHz on the FM band. The noise is present when the taillights are active (lights or braking). Right Rear taillight assembly problem
General Electrical Systems Technical Service.
Read full bulletin
Various Check Control Messages Caused by Shorted K-CAN. The customer states that one or more of the following CC messages are displayed: ? 627 - Steering behavior: Drive moderately ? 070 - Steering: Drive moderately ? 765 - Rear-end collision restricted ? 850 - Pedestrian warning restricted ? 236 - Driving stabilization: Drive moderately ? 299 - SOS call system failure ? 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ? ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter ? FEM - D91DE0 No message, receiver FEM, transmitter TMSL ? FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ? ACSM - C9540C Message missing, receiver ACSM, transmitter FEM ? TMSL - D95402 Message missing, receiver TMSL, transmitter FEM ? KOMBI - E11454 No message, receiver KOMBI, transmitter REM ? FEM - D91DE6 No message, receiver FEM, transmitter TMSL ? TMSR - D99401 Message missing, receiver TMSR, transmitter FEM ? TMSR - D99402 Message missing, receiver TMSR, transmitter FEM ? FEM - 8041BA AHL system faulty ? FEM - D916C3 No message, receiver FEM, transmitter TCB ? ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM ? TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM ? TMSL- D95401 Message missing, receiver TMSR, transmitter FEM ? HU-H - S0397 MOST configuration was not stored ? TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault ? FEM - 8041B6 LWR faulty ? REM - E58468 Body CAN2; communication fault ? TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM ? FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted KCAN wiring under driver or passenger seat.
"SUBJECT Ticking Noise from Front Axle When Cornering.
Read full bulletin
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty. Defect Code:34 11 00 57 00Labor Operation:Labor Allowance:Description:34 11 220Refer to KSDRemoving and installing both front brake discsAnd:34 99 0002 FRUWork time for sanding hub surface of brake discs and cleaning wheel hub surfacesLabor operation code 34 11 220 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 34 11 609 instead. With the front brake calipers removed, use 34 11 612, or with the front brake pads removed, use 34 11 613. Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the ""Search"" button, and then enter the applicable flat rate labor operation in the FR code field. Even though work time labor operation code 34 99 000 ends in ""000"", it is not considered a Main labor operation. Also, since the ""work time"" FRU allowance to be claimed is specified, a separate punch time is not required."
Ticking Noise from Front Axle When Cornering.
Read full bulletin
The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.
CBS BRAKE PAD CALCULATION AND CORRECTION.
Read full bulletin
When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
HOOD GAS-FILLED SHOCK ABSORBER MOUNT IS BROKEN.
Read full bulletin
Hood gas filled shock absorber is loose or broken, the hood does not remain in the opened position. Gas filled shock absorber mounting point has broken free from the body.
VARIOUS CCM (CHECK CONTROL MESSAGES) CAUSED BY SHORTED K-CAN.
Read full bulletin
The customer states that one or more of the following CCM are displayed: * 627 - Steering behavior: Drive moderately * 070 - Steering: Drive moderately * 765 - Rear-end collision restricted * 850 - Pedestrian warning restricted * 236 - Driving stabilization: Drive moderately * 299 - SOS call system failure * 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: * ACSM (Advanced Safety Crash Module) - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter * FEM (Front Electronics Module) - D91DE0 No message, receiver FEM, transmitter TMSL * FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter * ACSM - C9540C Message missing, receiver ACSM, transmitter FEM * TMSL (Front Light Electronics Left) - D95402 Message missing, receiver TMSL, transmitter FEM * KOMBI - E11454 No message, receiver KOMBI, transmitter REM * FEM - D91DE6 No message, receiver FEM, transmitter TMSL * TMSR (Front Light Electronics Right) - D99401 Message missing, receiver TMSR, transmitter FEM * TMSR - D99402 Message missing, receiver TMSR, transmitter FEM * FEM - 8041BA AHL system faulty * FEM - D916C3 No message, receiver FEM, transmitter TCB * ZBE (Controller) - E2D403 No message, receiver CON, transmitter FEM-ZGM * TRSVC (Control unit for rear view camera and Side View) - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM * TMSL - D95401 Message missing, receiver TMSR, transmitter FEM * HU-H (Headunit High) - S0397 MOST configuration was not stored * TCB (Telematics Control Box) - E1445F KCAN2 or KCAN4: Line fault/electrical fault * FEM - 8041B6 LWR faulty * REM (Rear Electronics Module) - E58468 Body CAN2; communication fault * TRSVC- CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM * Shorted K-CAN wiring under drive
?Various Check Control Messages Caused by Shorted K- CAN This Service Information bulletin supersedes SI B61 03 15 dated June 2016.
Read full bulletin
. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN und
Other
14 bulletinsDouble Pipe Return
Distribution of the following tool will be through the Automatic Tool Shipment Program
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
FRONT PASSENGER SEAT SPORADIC MOVEMENT.
Read full bulletin
Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
Rear Spoiler Screw Connection Corroded.
Read full bulletin
The flange nuts for the rear spoiler adjustment may be corroded. Damage to coating of screw connection
ConnectedDrive/BMW Assist System Information and Availability.
Read full bulletin
ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
"Front Floor Mats Do Not Stay in Place.
Read full bulletin
The Velcro patch attached to the bottom of the floor mat peels off. Poor adhesion of the Velcro patch Thank you for all the PuMA ""Info Only"" cases. From these cases, it has been determined that the Velcro peeling fault occurs on mats produced prior to May 2014. We no longer need ""Info Only"" cases from this time period."
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added...
Read full bulletin
along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
EXTERIOR BMW ROUNDEL EMBLEMS SEPARATE AND FALL OFF.
Read full bulletin
The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem.
?REAR SEAT RATTLE . Rear bench seat backrest rattles when driving on uneven roads.
Read full bulletin
Rear bench seatback rattles between the attachment points and retaining clip contact surfaces.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
Read full bulletin
inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
Read full bulletin
seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
ConnectedDrive/BMW Assist System Diagnosis Information
Transmission
13 bulletinsSERVICE ACTION: REWORK THE STEERING GEAR.
Read full bulletin
Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. A Check Control Message (CCM) may be displayed.
STEERING GEAR MOVEMENT NOT SMOOTH.
Read full bulletin
Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)
SERVICE ACTION: REWORK THE STEERING GEAR.
Read full bulletin
Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
Surround View Camera Last User Mode Operation Change.
Read full bulletin
After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
Vibration or Shudder from Driveline when Accelerating from a Stop.
Read full bulletin
Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
"F15, F30 PHEVs- Gear Selector Plausibility Faults.
Read full bulletin
The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position plausibility: Driver's choice N/P from D/R not executed CF1701 - Gear selector switch interface, communication failure CF17A1 - Message missing: receiver EGS (A-CAN), transmitter selector switch (A-CAN) EGS software diagnostic function"
DIAGNOSING NON FUNCTIONING eDRIVE.
Read full bulletin
* Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * MSA deactivation * 12 volt battery failure * Intelligent Battery Sensor (IBS) failure.
SERVICE ACTION. REWORK THE STEERING GEAR.
Read full bulletin
Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
Side View Camera Does Not Display Picture.
Read full bulletin
The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
"?STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY.
Read full bulletin
? Sporadic or continuous malfunction of multifunction steering wheel buttons ? CC Message ""Cruise control without function"" displayed ? Sporadic or continuous malfunction of shift paddles Frictional corrosion on connector line (wiring harness) between switch cluster and steering wheel"
"Grinding or cracking noise when putting vehicle in gear/ ""Drive Disturbed"" displayed.
Read full bulletin
A metallic grinding or cracking noise is heard from the rear of the vehicle when selecting Drive or Reverse. There may also be a Check Control message ""Drive Disturbed"" displayed. CAUSE The inner and/or outer universal joint on the right and/or left rear output shaft has failed."
8HP: Transmission Fluid Loss from Cooler Lines Connections.
Read full bulletin
There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged o-rings due to unfavorable cooling line connection tolerances
8HP: TRANSMISSION FLUID LOSS FROM COOLER LINES CONNECTIONS.
Read full bulletin
There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged O-rings due to unfavorable cooling line connection tolerances
Software & Calibration
8 bulletinsThumping noises from the front section of the vehicle.
Read full bulletin
Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)
iPhone: Connection Failures with iOS 7.
Read full bulletin
There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
Condition Based Service Due Date Is Reset to 01/2000.
Read full bulletin
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
The Controller Responds Slowly or Not at All.
Read full bulletin
When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
iPhone: Connection Failures with iOS 7.
Read full bulletin
There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle...
Read full bulletin
Note: No fault code is stored Software error in the Instrument Cluster
IHKA - Outlet Temperature is Different on Both Sides.
Read full bulletin
The IHKA settings on the left- and right-hand side are identical. The outlet temperature for both sides is different. Software application error in IHKA.
IHKA - Recirculation Function Changes from Manual to Automatic.
Read full bulletin
While driving, the air recirculation button on IHKA changes by itself from manual to automatic or automatic to manual mode. CAUSE The IHKA operating software is too sensitive.
Pre-Delivery & Maintenance
7 bulletinsThe 3G network in the US has been shut down.
Read full bulletin
This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
INFORMATION New information provided by this revision is preceded by this symbol.
Read full bulletin
This Service Information bulletin replaces SI B84 02 14 dated September 2018.
?Service Action: Replace the Thermostat.
Read full bulletin
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. This Service Information bulletin supersedes SI B11 10 15 dated January 2016.
"ConnectedDrive/BMW ASSIST Features Are Inoperative.
Read full bulletin
ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
Read full bulletin
BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.
Read full bulletin
The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015..
Read full bulletin
Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
Steering
7 bulletinsGroaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
Read full bulletin
the steering wheel.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning...
Read full bulletin
the steering wheel.
THUMPING NOISE FROM FRONT AXLE WHILE STEERING: A "thumping" noise is heard from the front axle area during slow speed...
Read full bulletin
steering.
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.
Read full bulletin
This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
Power-Assisted Steering Failure.
Read full bulletin
The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues. The following codes may be stored in the fault memory of the Electric Power Steering (EPS): Scenario 1: 0x4823E1 Scenario 2: 0x4823CB/0x4823CC Scenario 3: 0x4823D2 and/or 0x4823EC Scenario 4: 0x48239C (DSC warning lamp lights up in the instrument cluster) Scenario 5: No communication with the EPS is possible (not accessible using diagnostics) Scenario 6: 0x4823EE and 0x4823C2
Power-Assisted Steering Failure.
Read full bulletin
The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues. The following codes may be stored in the fault memory of the Electric Power Steering (EPS): Scenario 1: 0x4823E1 Scenario 2: 0x4823CB/0x4823CC Scenario 3: 0x4823D2 and/or 0x4823EC Scenario 4: 0x48239C (DSC warning lamp lights up in the instrument cluster) Scenario 5: No communication with the EPS is possible (not accessible using diagnostics) Scenario 6: 0x4823EE and 0x4823C2
STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel...
Read full bulletin
buttons
Hybrid & EV
7 bulletinsSTANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19...
Read full bulletin
18 dated November 2018.
STANDARD OCCASIONAL USE CABLE - CHARGING COMPLAINT TROUBLESHOOTING.
Howling Noise from the Rear Differential.
Read full bulletin
When coasting from 85 - 70 mph, there is a howling noise from the rear differential. CAUSE Resonance behavior during the running-in phase of the PHEV rear differential
iPhone Charging Status Constantly Switches On and Off.
Read full bulletin
INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
"SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL.
Read full bulletin
Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
Howling Noise from the Rear Differential.
Read full bulletin
When coasting from 85 - 70 mph, there is a howling noise from the rear differential. CAUSE Resonance behavior during the running-in phase of the PHEV rear differential.
"?SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL .
Read full bulletin
Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
Air Bags & Safety
5 bulletinsAccording to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop.
Read full bulletin
1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
Due to an issue during supplier production the driver and/or passenger knee air bags could become damaged during...
Read full bulletin
deployment.
RATTLE OR SCRAPING NOISE IN ROOF LINER.
Read full bulletin
A scraping or groaning noise can be heard from the left or right side of the headliner from the A, B or C-pillar. The head air bag fabric may rub on the headliner.
SUBJECT Noise from the Headliner.
Read full bulletin
A scraping or groaning noise can be heard from the left or right side of the headliner from the A, B or C-pillar. The head air bag fabric may rub on the headliner.
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.
Read full bulletin
The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
Suspension
4 bulletinsFront Suspension Ride Height Has Dropped.
Read full bulletin
INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.
Trunk Lid Does Not Open Completely.
Read full bulletin
The customer may complain that the trunk does not open fully when using the remote key or hands-free trunk-lid opening (a Comfort Access function). CAUSE * A dry trunk lid seal causes the trunk lid to stick. * F30 and F32 only: A trunk return spring that is not installed correctly may not open the trunk lid fully.
"Reverse Light is Intermittently Inoperative.
Read full bulletin
CCM (Check control message) is displayed indicating a ""reverse light"" is out. CAUSE There is a weak spring in bulb socket or bulb carrier (on the luggage compartment lid) which is causing a bad contact with the bulb."
?FRONT SUSPENSION RIDE HEIGHT HAS DROPPED .
Read full bulletin
INFORMATION Please refer to the Electronic Parts Catalog (EPC), using the VIN to locate the part numbers. WARRANTY INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.
HVAC & Climate
2 bulletinsCustomer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...
Read full bulletin
longer than 30 minutes.
HVAC BLOWER NOT WORKING: HVAC blower is not working.