2018 BMW 320I TSBs
94 Technical Service Bulletins across 11 categories
Categories
Engine
28 bulletinsCheck Control message (CCM) indicates: (ID 213): Stop, exercising due care.
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Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N"...
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position without any customer influence.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
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This would lead to loss of coolant from the engine.
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.
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This would lead to loss of coolant from the engine.
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain...
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modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine...
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timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive...
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chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the...
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plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...
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to remove or breaks apart in the oil filter housing.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .
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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...
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position.
N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil...
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pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will...
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not charge the vehicle.
N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the...
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following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS LIMITED WARRANTY EXTENSION: There are front end noises when turning the...
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steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears, one possible cause is that the mounting bolts for the electric motor may become loose, missing and/or broken due to corrosion.
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!
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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...
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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...
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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS - LTD WTY EXT TO 10 YRS/120000 MILES: There are front end noises when turning...
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the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears one possible cause is that the mounting bolts for the electric motor may become loose missing and/or broken due to corrosion.
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.
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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.
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The vehicle will run rough or hesitate when accelerating from a stationary position.
Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016.
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The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.
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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.
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The engine will not start at temperatures below freezing. The starter does not turn and engage.
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic...
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motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
Infotainment
20 bulletinsAfter programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...
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fails.
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...
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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.
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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.
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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the...
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Central Information Display (CID), upon connecting to the vehicle:
COMPONENT PROTECTION ACTIVE.
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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...
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the: Navigation system starts message is permanently displayed; or
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...
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irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...
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Samsung S6 and the S6 Edge.
NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
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COMPONENT PROTECTION ACTIVE
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...
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performing ISTA4 programming, there is no audio playback.
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...
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High 2 (NBT EVO) when:
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...
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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...
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implausible outside temperature reading.
ENTRY EVO HEAD UNIT WILL NOT PLAY MP3 FORMATTED CD's: Data CDs (encoded as MP3s) can NOT be played.
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...
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restricted or pedestrian protection system failed is displayed after deleting transport mode.
BLUETOOTH AND USB AUDIO PLAYBACK FUNCTIONS MISSING - IPHONE: Playlists, song titles, etc.
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from iPhone do not display on Head Unit Basic 2.
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.
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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
Electrical
14 bulletinsThe electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.
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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
Component specific limited warranty extension.
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For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
Component and Issue Specific Limited Emission Warranty Extension.
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This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...
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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...
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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...
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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive.
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Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...
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battery.
SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016.
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One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.
AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front...
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Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.
KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Charging electronics: Charging mode...
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interrupted is found stored in the KLE (Convenience Charging Electronics) module.
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...
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cycling the ignition.
HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
Fuel System
7 bulletinsDIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel...
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Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
Component and Issue Specific Limited Emission Warranty Extension.
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This component-specific limited emission warranty extension applies to defects in materials or workmanship.
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...
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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.
VOLUNTARY EMISSIONS RECALL CAMPAIGN 18E-A02: REPLACE UNDER HOOD EMISSIONS LABEL
DELIVERY STOP: REPLACE UNDERHOOD EMISSIONS LABEL: A Delivery Stop has been issued (effective March 2, 2018) on Model...
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Year 2018 BMW 3 Series vehicles that have been produced from November 14, 2017 February 11, 2018. The affected vehicles were equipped with an incorrect emissions label which must be replaced.
Body & Paint
6 bulletinsThe basic conditions for initializing the power windows are not met.
The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.
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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener...
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operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
Other
6 bulletinsDue to a production error, the telematics control units were delivered without an IMS configuration.
Distribution of the following tool will be through the Automatic Tool Shipment Program
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...
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inoperative.
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...
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seat may restricted.
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
ConnectedDrive/BMW Assist System Diagnosis Information
Lighting
4 bulletinsExterior rear lights do not work.
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...
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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...
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headlight lenses that is visible from outside.
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...
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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
Steering
3 bulletinsGroaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...
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the steering wheel.
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning...
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the steering wheel.
STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel...
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buttons
Brakes
3 bulletinsTICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...
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brakes applied, noticeable at low speeds. The vehicle must be moving.
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.
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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can...
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loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
HVAC & Climate
2 bulletinsCustomer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...
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longer than 30 minutes.
HVAC BLOWER NOT WORKING: HVAC blower is not working.
Pre-Delivery & Maintenance
1 bulletinThe 3G network in the US has been shut down.
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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.