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2018 BMW 230I TSBs

168 Technical Service Bulletins across 15 categories

Engine

45 bulletins
11035496

The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to...

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15 years / 150,000 miles as determined from the original first in-service / delivery date.

11032730

The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15...

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years / 150,000 miles as determined from the original in-service date.

11000578

EVAP SYSTEM PURGE (VENT) VALVE EXT LTD WTY (ELW) 15/150

10245365

PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES

10230722

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N"...

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position without any customer influence.

10214256

The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.

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This would lead to loss of coolant from the engine.

10212788

The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head.

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This would lead to loss of coolant from the engine.

10200228

On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult...

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to remove or breaks apart in the oil filter housing.

10199292

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10198899

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS .

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A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

10188938

COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary...

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position.

10178993

NOISES FROM THE FUEL TANK AT IDLE: All vehicles except the F48 (X1): While driving slowly with low RPM or while idling a...

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faint knocking or fluttering noise can be heard from inside the fuel tank with a low fuel level (approximately less than 2 gallons). The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. F48 (X1) only: While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank when the tank is full. The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. CAUSE Pressure fluctuations from the tank ventilation valve will cause the fuel tank filler pipe non-return valve to vibrate. In some cases, the vibration can be heard inside the vehicle.

10176377

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain!

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// Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10176363

TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or...

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more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

10176360

B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil...

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service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.

10174320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10174019

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020.

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Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10174005

DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019.

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The vehicle will run rough or hesitate when accelerating from a stationary position.

10172497

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER.

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A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

10172490

Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016.

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The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.

10172487

ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020.

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On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).

10170572

ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty.

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The engine will not start at temperatures below freezing. The starter does not turn and engage.

10165279

DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018.

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Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.

10163995

DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL.

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In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.

10163027

ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.

10161557

NOISES FROM THE FUEL TANK AT IDLE AND WITH LOW FUEL LEVEL.

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While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank. The customer may describe this noise as a "helicopter" noise from the rear of the vehicle.

10161556

DELIVERY STOP: PROGRAM CONTROL UNITS (DME).

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A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).

10161546

FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.

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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.

10154817

ENGINE VIBRATIONS OR NOISE.

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One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.

10153744

ENGINE STALLS AFTER STARTING OR WILL NOT START.

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The engine stalls right after starting (when stationary).

10153741

SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME).

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In the DME control unit software.

10153691

FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES.

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The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.

10151253

N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored.

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The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic

10151112

This Service Information bulletin supersedes SI B64 09 15 dated January 2016.

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designates changes to this revision SUBJECT Whistling Noise Coming from the Center Vent - A/C is Off. A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

10151079

SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15...

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dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

10151023

Whistling Noise Coming from the Center Vent - A/C is Off .

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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

10151022

Whistling Noise Coming from the Center Vent - A/C is Off .

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A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

10150056

?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION.

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ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10149540

RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD.

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??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.

10146765

"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED.

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One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. * Comfort Access and contactless tailgate opening are not working. * Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart. FEM (Front Electronics Module) software error Unauthorized (radio remote control out of range) access to vehicle has been attempted at least seven times with Comfort Access or Smart Opener (contactless tailgate opening) when the vehicle was locked. As a result of these unauthorized access attempts, the following conditions were set: * CCM ""Battery. Discharge in standstill."", or similar, is displayed * Terminal 30F (switched battery terminal when fault occurs) was deactivated, preventing Comfort Access and contactless tailgate opening."

10146719

ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated...

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July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

10145293

SERVICE ACTION: PROGRAM CONTROL UNITS (DME): The check engine light is illuminated and the vehicle may run roughly

10145283

BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic...

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motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.

10138375

DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS: The following fault has been stored in the Digital Motor...

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electronics (DME) fault memory with no other engine oil pressure faults stored.

10136333

ROUGH RUNNING AND VARIOUS VANOS FAULTS STORED: The check engine light is illuminated and the vehicle may run rough at...

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idle and while driving.

Infotainment

33 bulletins
10238090

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly...

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fails.

10214990

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles...

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with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

10179009

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle.

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Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

10174032

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015.

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The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

10169475

NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID)...

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changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. The audio tone is the same one that sounds when you touch the CID with your finger to make a 'touch' selection.

10163056

HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT.

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During programming several aborts can occur in the head unit NBT EVO (HU-H2).

10161581

BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL.

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During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.

10159151

PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE.

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During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

10159145

NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR.

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The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.

10153643

BLACK SPOT IN THE CENTRAL INFORMATION.

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This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: ? Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.

10151335

Bluetooth Connection Failures.

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There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

10151269

Instrument Cluster Resets during Active Navigation.

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The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit

10151119

SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014.

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SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

10151027

?SUBJECT Incremental Map Update of the NBT EVO Head Unit .

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Customers may be receiving onscreen messages concerning updates of their navigation system. Database mapping procedure in vehicles with the NBT EVO Head Unit (Head Unit high 2) has been changed to automatic, periodic, Over- the-Air (OTA), regional, incremental updates. INFORMATION Customers may not be familiar with the messages seen prior to, during, and after this update which may prompt inquiries. The following information provides an overview of the automatic OTA process that has replaced the previously required BMW center visit for navigation map updates. UPDATE DETAILS Updates can occur up to 4 times per year, ensuring that customers have the newest map data available. At a minimum, updates occur during first 2 years of vehicle ownership at no additional charge to the customer. At additional customers expense updates can also occur for up to 4 years (depending upon vehicle retail date and BMW assist options selected). Please check the BMW connected drive service cockpit for details on an individual vehicles coverage. To access the BMW connected drive service cockpit refer to the attachment.

10151018

?Clock gains or loses time.

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The time displayed in the KOMBI (instrument cluster) may gain or lose a few minutes each week. Internal KOMBI calculation error.

10151016

"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming.

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AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."

10146684

ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY.

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After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error

10145321

PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the...

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Central Information Display (CID), upon connecting to the vehicle:

10145316

COMPONENT PROTECTION ACTIVE.

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HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.

10145306

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10143570

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...

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High 2 (NBT EVO) when:

10143565

NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or...

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the: Navigation system starts message is permanently displayed; or

10143564

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore...

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irritating to the customer; or it is not possible to locate certain addresses, for instance:

10142945

Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones:...

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Samsung S6 and the S6 Edge.

10142941

NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.

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COMPONENT PROTECTION ACTIVE

10142940

NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and...

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performing ISTA4 programming, there is no audio playback.

10138411

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit...

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High 2 (NBT EVO) when:

10138404

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain...

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Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

10138402

INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an...

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implausible outside temperature reading.

10136739

ENTRY EVO HEAD UNIT WILL NOT PLAY MP3 FORMATTED CD's: Data CDs (encoded as MP3s) can NOT be played.

10136305

CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems...

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restricted or pedestrian protection system failed is displayed after deleting transport mode.

10135998

BLUETOOTH AND USB AUDIO PLAYBACK FUNCTIONS MISSING - IPHONE: Playlists, song titles, etc.

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from iPhone do not display on Head Unit Basic 2.

10135992

NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing.

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'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.

Electrical

25 bulletins
10249027

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years.

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This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

10212780

Component and Issue Specific Limited Emission Warranty Extension.

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This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.

10200489

TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G...

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and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200487

TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular...

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communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

10200249

The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer...

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be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.

10179003

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10177628

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged...

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battery.

10171504

SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016.

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One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.

10169468

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is...

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illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.

10166390

HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue.

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When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.

10165266

SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE.

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Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.

10165263

A/C COOLING: INTERMITTENT REDUCTION OF AIR FLOW This Service Information Bulletin (Revision 9) supersedes SI B64 06 13 dated June 2017.

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Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.

10163049

Service Information June 2019 General Electrical Systems B61 08 19 Technical Service WINDSHIELD WIPERS SWITCH ON BY THEMSELVES.

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The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).

10160348

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...

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2019.

10160265

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March...

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2019.

10159134

THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED.

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The customer's vehicle does not start due to a totally discharged battery.

10151333

"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display.

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While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the ""green lines"""

10151268

"The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.

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The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor is a contactless capacitive sensor. The sensor sends a low fluid level signal to the gateway module (FEM - Front Electronics Module or BDC - Body Domain Controller) which in turn displays a low washer fluid warning in the instrument cluster. The use of a ""non-approved"" washer fluid (silicone-based fluid) can cause the low fluid warning light to come on even when the reservoir is full. Refer to ISTA document ""FB-GZ-B17A-F20 Washer fluid level sensor"" for information on how this capacitive sensor operates."

10151115

SUBJECT Audio System Speaker Testing.

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For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

10151108

February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015.

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SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).

10151029

"?SUBJECT During the QC1 the BMW Assist Test Call Fails .

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After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."

10150057

?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT.

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BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

10146718

A/C Cooling: Intermittent Reduction of Air Flow What is new The date in repair procedure and warranty section has been...

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changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions: High outside ambient temperature High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced under the following conditions: Air-conditioning system switched on Driving Experience switch NOT set to Eco Pro Slower fan speeds Temperature setting below 68F (20C) Trip duration at least 30 minutes Outside temperature above 68F (20C) NOTE: After parking the vehicle or switching off the air-conditioning system for at least 20 minutes, the symptom disappears (ice melts off evaporator and puddles under the car from the A/C drains). Evaporator starts to freeze up due to the position of the evaporator temperature sensor.

10145339

AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front...

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Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.

10138410

IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after...

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cycling the ignition.

Other

12 bulletins
11005231

While driving on rough roads, a cracking sound is heard coming from the headliner area.

10225128

Due to a production error, the telematics control units were delivered without an IMS configuration.

10218368

The driver and/or passenger side floor mat/carpet are soaked during/after a car wash.

10205092

Rattling noises heard from vicinity of glove box.

10194305

Washer Fluid Reservoir Rattles While Driving on Rough Roads: Rattling noises heard from vicinity of glove box.

10170582

CONVERTIBLE TOP CREAKING NOISE: Creaking or groaning noise heard from the convertible top headliner.

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Convertible top headliner deflector contacting the multi-joint linkage.

10161579

TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.

10153640

FRONT PASSENGER SEAT SPORADIC MOVEMENT.

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Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.

10145320

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely...

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inoperative.

10145298

MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory...

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seat may restricted.

10143569

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.

10138400

BASIC INSTRUMENT CLUSTER: DATE ERRONEOUSLY ADJUSTS BY ITSELF: The calendar date in the instrument cluster adjusts itself...

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forward approximately one to two days.

Body & Paint

12 bulletins
10245372

The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.

10199295

GROANING FROM THE SIDE WINDOWS: There is a groaning noise present from the area where the side windows meet the convertible top while driving.

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Insufficient seal pressure against the side windows.

10198902

GROANING FROM THE SIDE WINDOWS: There is a groaning noise present from the area where the side windows meet the convertible top while driving.

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Insufficient seal pressure against the side windows.

10184578

PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due...

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to the inner door cavity window seal.

10174015

TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018.

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Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

10151318

SI B51 23 15 Body Equipment May 2016 Technical Service The Driver's Side Front/Rear Door Can No Longer Be Opened from...

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the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. A driver's-side door cannot be opened by the outside door handle. This concern can also affect the driver's side rear door on the F34 and F36. The Bowden cable has become detached.

10151315

Passenger Side Mirror Dimming Feature Operational Change.

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INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.

10150971

?EXTERIOR MIRROR: CREAKING NOISES.

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Accumulation of dust in the joint gap seal.

10146682

Washer Fluid Reservoir Rattles While Driving on Rough Roads.

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Rattling noises heard from vicinity of glove box. The windshield washer reservoir upper plastic locating guide tab has too much lateral play.

10145333

RATTLE NOISE FROM DOOR WHEN CLOSING: A rattle or buzzing sound may be heard from either door when closing.

10142933

TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

10136344

TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.

Lighting

12 bulletins
10184584

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is...

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illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

10161571

The tail light mounting brackets may be cracked or broken.

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During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10160350

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10160289

DELIVERY STOP: REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10160267

The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin...

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supersedes SI B61 23 15 dated April 2016.

10160220

DELIVERY STOP: REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10159138

DELIVERY STOP: REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

10154858

WATER INSIDE REAR LIGHT ASSEMBLY.

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Water is inside rear light assembly. Water is drawn into the rear light assembly through ventilation openings.

10154856

DELIVERY STOP REWORK TAIL LIGHTS.

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The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light assembly.

10153704

SEAT THIGH SUPPORT UPHOLSTERY IS PROTRUDING.

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The upholstery may dislodge slightly from the thigh support base over time from repeated compression due to normal use.

10136355

HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both...

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headlight lenses that is visible from outside.

10136000

CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location...

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by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).

Steering

7 bulletins
10249018

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e.

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when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.

10245376

The steering wheel heating takes a long time to achieve the desired temperature.

10203340

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning...

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the steering wheel.

10200238

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning...

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the steering wheel.

10166230

THUMPING NOISE FROM FRONT AXLE WHILE STEERING: A "thumping" noise is heard from the front axle area during slow speed...

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steering.

10166229

Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload.

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This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.

10145340

STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel...

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buttons

Brakes

7 bulletins
10194298

Diagnosis of Compound Brake System Complaints in M Vehicles: 1.

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Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

10178996

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without...

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brakes applied, noticeable at low speeds. The vehicle must be moving.

10174009

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017.

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Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.

10171414

SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can...

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loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.

10152667

RATTLE NOISE FROM LOWER A-PILLAR.

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A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.

10146758

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.

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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.

10146712

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED.

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Ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. Vehicle must be moving. Microscopic slippage of contact surface interface between inner brake disc and wheel bearing flange on vehicles equipped with lightweight brake disc.

Fuel System

4 bulletins
10212779

Component and Issue Specific Limited Emission Warranty Extension.

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This component-specific limited emission warranty extension applies to defects in materials or workmanship.

10186889

?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...

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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

10186227

?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning...

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system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up.

10165280

DIAGNOSING NOISE FROM THE REAR EXHAUST FLAP (B58) This Service Information Bulletin (Revision #1) replaces SI B18 01 18 dated February 2018.

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Warranty Labor Operations changed. There is a rattling noise from the rear exhaust flap during initial start-up. The rattle could last up to sixty seconds.

Transmission

3 bulletins
10165282

SERVICE ACTION: REWORK THE STEERING GEAR.

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Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. A Check Control Message (CCM) may be displayed.

10159122

STEERING GEAR MOVEMENT NOT SMOOTH.

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Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)

10153751

SERVICE ACTION: REWORK THE STEERING GEAR.

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Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.

Pre-Delivery & Maintenance

2 bulletins
10235205

The 3G network in the US has been shut down.

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This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

10161578

INFORMATION New information provided by this revision is preceded by this symbol.

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This Service Information bulletin replaces SI B84 02 14 dated September 2018.

HVAC & Climate

2 bulletins
10205068

Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually...

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longer than 30 minutes.

10136357

HVAC BLOWER NOT WORKING: HVAC blower is not working.

Air Bags & Safety

2 bulletins
10163055

Due to an issue during supplier production the driver and/or passenger knee air bags could become damaged during...

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deployment.

10146794

SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently.

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The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)

Tires & Wheels

1 bulletin
10186206

BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our...

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customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.

Software & Calibration

1 bulletin
10151359

Thumping noises from the front section of the vehicle.

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Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)