2011 BMW 1 Series TSBs

USspecification

illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.

Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"

A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.

The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel line inside the fuel tank. The failure is related to an unfavorable stacking of tolerances between the rubber fuel hose and the plastic regulator nipple or deterioration of the rubber hose construction material.

dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.

A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.

A rattling noise can be heard from the engine compartment; the engine exhibits a loss of power; and the Service Engine Soon lamp is illuminated. One, or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2A7C - VANOS, inlet, cold start 2A82 - VANOS, intake, variable cam control test 2A7A - VANOS, exhaust, cold start 2A87 - VANOS, intake: control fault, camshaft sticking 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D54 - VANOS, exhaust, cold start: not controllable 2D55 - VANOS, intake, cold start: not controllable 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - Camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One, or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.

INFORMATION Not applicable.

INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).

whichever occurs first, as determined from the vehicle's original in-service date select the ""Vehicle Comment"" button to display the extended coverage information. The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply. BMW NA will not provide warranty coverage to any Settlement Class Member's vehicle containing modifications or alterations to the turbocharger or its wastegates (software, hardware or otherwise), or evidencing other conditions not normally covered under the original New Vehicle/SAV Limited Warranty or applicable emissions warranty. Modifications excluded from warranty coverage include any aftermarket parts that affect the turbocharger system, or if there are other conditions that would normally exclude it from warranty coverage."

A rattling noise can be heard from the engine compartment; the engine exhibits a loss of power; and the Service Engine Soon lamp is illuminated. One, or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D54 - VANOS, exhaust, cold start: not controllable 2D55 - VANOS, intake, cold start: not controllable 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - Camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One, or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.

The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked (""wet"") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the ""N54 Engine Diagnostic Fault Tree"" file (the current version ""02_14_13"" is found as a PDF attachment to SI B12 55 06)."

INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16672.2.B28011... 12/24/2014

The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel line inside the fuel tank. The failure is related to an unfavorable stacking of tolerances between the rubber fuel hose and the plastic regulator nipple or deterioration of the rubber hose construction material.

designates changes to this revision SUBJECT N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.

A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting

ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut

INFORMATION Part NumberDescriptionQuantity 11 36 7 583 207Adjustment unit inlet camshaft (VANOS)1 11 36 7 583 208Adjustment unit outlet camshaft (VANOS)1 Refer to ETK for additional bolts and gaskets. WARRANTY INFORMATION Covered under the terms of the BMW New Car/SAV Limited Warranty or the BMW Certified Pre-Owned Program. Specific eligible repairs may also be covered by the terms of the Federal, State or BMW Emissions Warranty. To determine if any applicable Federal, State or BMW Emissions Warranty coverage applies prior to performing repairs, please see SI B01 02 11 for ""Emissions Warranty Coverage"" and refer to the ""Glossary of Emission Coverage"" attachment for more information. The BMW Certified Pre-Owned Limited Warranty applies to BMW CPO vehicles that are still within the BMW Certified Pre-Owned Limited Warranty, but beyond Emissions Warranty coverage that applies. Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the ""Search"" button, and then enter the applicable flat rate labor operation in the FR code field. Other Repairs As outlined in the Procedure section, if other eligible and covered consequential work is required, claim this work under the defect code listed above with the applicable labor operations listed in KSD2."

A shudder or vibration can be felt under light acceleration or when driving at constant suburban speeds. This can be most noticeable in the 1700 - 2200 engine rpm range while in 3rd through 6th gears. No faults are stored in the EGS module. CAUSE Changes in the frictional properties of the automatic transmission fluid over time can lead to momentary slipping of the torque convertor lock-up clutch.

No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.

July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

*PE

STOP AND POSSIBLE CAUSE IS DUE TO UNFAVORABLE DME SOFTWARE. MODEL 2010-13 E82 (1 SERIES), E88 (1 SERIES). *PE

THIS IS DESIGNATED FOR E70, AND E90 MODELS WITH M57Y DIESEL ENGINES. SERVICE ENGINE SOON LAMP MAY BE ILLUMINATED. *KB

VEHICLE MAY HAVE REDUCED POWER OUTPUT. FAULT CODE MAY NOT CLEAR FROM DME FAULT MEMORY. *KB UPDATED ON 11/8/2013. *KB UPDATED 2/21/2014 *JS UPDATED 3/11/14. *PE

*KB UPDATED 11/1/13. *PE UPDATED 05/05/2014 *JS

MODELS 2013 E82, 84, 88, 89, 92, 93, F01, 02, 06, 07, 10, 12, 13, 30, 31. *PE

CHECK ENGINE LIGHT MAY ILLUMINATE WITH A FAULT CODE OF 19401B. THIS LIGHT INDICATES THAT THE PRESSURE MAY BE LOW AS OPPOSED TO AMBIENT. *KB

THE CABLES, EME HIGH VOLTAGE, SHOULD BE REINSTALLED IN ORIGINAL FACTORY POSITION TO AVOID CONTACT WITH EXPOSED FASTENERS IN REAR RIGHT WHEEL HOUSING AND POSSIBLE DAMAGE TO INSULATION. MODEL E82E (1SERIES). NO MODEL YEAR LISTED. *PE

*PE UPDATED 10/31/12. *PE MODELS 2010 E70, 71, 82, 88, 90, 92, 93, F07, 10, 12, 13, 25. UPDATED 1/18/13. *PE UPDATED 4/18/2013. *KB UPDATED 05/13/2013 *JS UPDATED 5/19/15. *PE

*RM UPDATED ON 4/24/2013. *KB

INTERNAL DMTL PUMP FAILURE.*RM

THERE ARE TROUBLE CODES STORED FOR THE CRANKSHAFT SENSOR. NO DRIVEABILITY ISSUES. *RM

THERE WILL BE STORED TROUBLE CODES. *RM

THIS IS A PROGRAMMING ISSUE. *RM UPDATED 1/4/12. *PE UPDATED 4/24/12. *PE

THERE IS A WIRING/CONNECTION PROBLEM OR A FAULTY SENSOR. *RM

THE SERVICE ENGINE SOON LIGHT MAY ALSO BE ON WITH A LACK OF ENGINE POWER. *RM

ENGINE SPEED ONLY INCREASES WHILE IN NEUTRAL OR PARK. *RM UPDATED ON 5/1/2012. *KB

*RM

AN ENHANCED TECHNICAL SUPPORT (TEILECLEARING) PROCESS HAS BEEN DEVELOPED TO HELP IDENTIFY THE ROOT CAUSES OF COMPLAINTS RELATING TO THE DRIVABILITY AND FUEL SYSTEM (E.G., LONG CRANK, LOSS OF POWER, SES LAMP ON, ETC.). THIS PROCESS CAN ALSO HELP EXPEDITE THE DEFECT ERADICATION PROCESS, ONCE THE ROOT CAUSE HAS BEEN DETERMINED. MODELS E60, 61 (5 SERIES), E70 (X5 SPORTS), E71 (X6 SPORTS), E82, E88 (1 SERIES), E89 (Z4), E90, 92, 93 (3 SERIES), F01, F02 (7 SERIES), F07 (GRAN TURISMO 5 SERIES), AND F10 (5 SERIES). NO MODEL YEARS ARE LISTED. *PE UPDATED 2/7/11. *PE UPDATED 6/10/11. *PE

SERVICE ENGINE SOON LAMP IS ILLUMINATED, AND ONE OF THE FOLLOWING DRIVABILITY CONCERNS HAS OCCURRED-ENGINE CRANKS BUT WILL NOT START; LOSS OF POWER; ENGINE HAS POOR THROTTLE RESPONSE (REDUCED POWER MODE IS DISPLAYED). NO MODEL YEARS LISTED. *PE UPDATED 2/7/11. *PE

SITUATION (1) SERVICE ENGINE SOON LAMP IS ILLUMINATED WITH VARIOUS MISFIRE FAULT CODES (E.G., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) STORED IN DME CONTROL MODULE. DO NOT FOLLOW THE RECOMMENDATION OF THE TEST PLAN TO REPLACE A COMPLETE SET OF THE INJECTORS. SITUATION (2) SERVICE ENGINE SOON LAMP IS ILLUMINATED AND A SINGLE, INDIVIDUAL CYLINDER MISFIRE FAULT IS STORE IN THE DME. SWAP THE AFFECTED INJECTOR WITH ONE FROM ANOTHER BANK. NO MODELS OR MODEL YEARS ARE LISTED. *PE

THE MODELS UTILIZE A SINGLE SERPENTINE DRIVE BELT FOR THE POWER STEERING PUMP, ALTERNATOR, AND AIR CONDITIONER COMPRESSOR. DURING NORMAL DRIVING, THE FRONT ENGINE MOUNTS ALLOW THE ENGINE TO MOVE SLIGHTLY ON THE FRONT AXLE CARRIER. HOWEVER, UNDER EXTREME CONDITIONS, SUCH AS DRIVING AT HIGH RATES OF SPEED OVER CURBS OR SPEED BUMPS, THE ENGINE MOVEMENT CAN RESULT IN THE SERPENTINE BELT OR POWER STEERING PUMP PULLEY CONTACTING THE FRONT ENGINE CARRIER. IF THIS OCCURS, THE BELT AND/OR PUMP PULLEY COULD BE DAMAGED. NO MODEL YEARS LISTED. *PE

FUEL TANK IS EMPTY; FAULT CODE 2A1C (FUEL LEVEL PLAUSIBILITY) IS STORED IN MSV80. RIGHT SIDE FUEL SENDING UNIT IS DISLODGED FROM ITS BRACKET DUE TO INCORRECT ASSEMBLY. NO MODEL YEARS LISTED. *PE UPDATED 4/29/11. *PE

increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.

increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date.

This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.

"track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.

The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".

CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.

The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations

For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. CAUSE 1. Low battery voltage or voltage drop at the head unit 2. Radio station preset contains FM 87.7 3. Remote key memory not set correctly or the setting is lost

REP 65 77 604, ""Replacing sensor mat (OC3 mat) for passenger seat occupancy detector."" 1. When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause permanent damage to it. 2. The new part has incorrect coding."

The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""

The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Exterior Mirror https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15...12/6/2013 Page 2 of 2 Malfunction,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""

The replacement OC3 seat mat (front passenger seat occupancy) will not enable when following ISTA Repair Instruction REP 65 77 604, ""Replacing sensor mat (OC3 mat) for passenger seat occupancy detector."" When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause permanent damage to it."

IHKA (Integrated Automatic Heating and Air Conditioning) panel does not work or light up. CAUSE Fuse blown or chaffed wire for rear trunk light

Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if there is a defect in materials or workmanship of the Takata driver?s side airbag module in a listed vehicle.

The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""B5116_ECSPPL2."""

The vehicle's battery state of charge is very low after the vehicle was parked for a longer period of time (e.g., overnight). The RAD2+ radio doesn't allow the vehicle to enter full sleep mode, and causes a current draw from the battery with ignition off.

INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.

Background noise (buzzing, crackling, static) can be heard: * At low audio volume * When the radio is turned off * When the ignition is turned off NOTE: Background noise stops when the radio enters sleep mode. IMPORTANT: Background noise is more noticeable on vehicles produced before 09/2009 in case a RAD2+ replacement radio was installed previously. RAD2+ radio concept, manufactured from July 2009 to February 2014

*KB UPDATED 11/1/13. *PE

MODELS E82, E88, E90, E91, E92, E93. MODEL YEARS UNKNOWN. *KB UPDATED 12/6/13. *PE

THIS IS CAUSING THE BATTER TO NEED TO UNDERGO AN ENERGY DIAGNOSIS. *KB

IF ROUTED INCORRECTLY, MAY CONTACT SUBFRAME MEMBER AND DAMAGE HARNESS INSULATION. MODEL E82E (1 SERIES). NO MODEL YEAR LISTED. *PE

*PE

THE CENTRAL LOCKING SYSTEM FAILS TO OPERATE WITH THE REMOTE KEY. THE KEY CANNOT BE INSERTED INTO THE KEY SLOT. COMMUNICATION TO THE VEHICLE IS NOT POSSIBLE. THE POSITIVE BATTERY CABLE CONNECTION AT THE FRONT POWER DISTRIBUTION BOX LOSES CONNECTION. *RM

5-10 SECONDS BECAUSE OF A VOLTAGE LEVEL DIP. *RM

TEILECLEARING PROCESS HAS BEEN DEVELOPED TO HELP IDENTIFY THE ROOT CAUSES OF CUSTOMER COMPLAINTS RELATING TO THE DMTL SYSTEM (E.G., EVAPORATIVE SYSTEM LEAKS, CHECK FILLER CAP MESSAGE, ETC.). THIS PROCESS CAN HELP EXPEDITE THE DEFECT ERADICATION PROCESS, ONCE THE ROOT CAUSE BEEN DETERMINED. NO MODEL YEARS LISTED. *PE UPDATED 8/3/11. *PE UPDATED 8/10/11. *PE UPDATED 4/24/12. *PE

Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).

There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.

The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).

The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head"

Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."

It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)

It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)

Roadside Assistance and BMW Online services are inoperative after programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms are as follows: * BMW Online - No network available when selected * Roadside Assistance - When selected, a message stating ""Service not enabled or contract expired"" is displayed. Also, ""Start service"" is grayed out and cannot be selected. CAUSE Software error in the CIC (Car Information Computer)"

Roadside Assistance and BMW Online services are inoperative after programming the vehicle with ISTA/P 2.48 or higher. The symptoms are as follows: * BMW Online - No network available when selected * Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is grayed out and cannot be selected. CAUSE Software error in the CIC (Car Information Computer)"

The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.

INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.

Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB."

cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.

irritating to the customer; or it is not possible to locate certain addresses, for instance:

irritating to the customer; or it is not possible to locate certain addresses, for instance:

BMW F25, AND F30 MODELS. *KB

*PE MODELS 2009-2012 E70, E71, E72, E82, E88, E90, E91, E92, E93, F01, F02, F04, F07, F10, F12, F13, F25. UPDATED 11/2/12. *PE

*RM

After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.

Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

A grating or groaning noise is heard when the front axle compresses and/or rebounds. This may be heard particularly over speed bump-type surfaces. The noise normally occurs at lower outside temperatures. The noise may be less prevalent when the vehicle has been driven up to the operating temperature.

ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.

Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."

When a transmission removal or replacement is required on an ActiveE vehicle, the additional steps below are required. This procedure information is not included in the repair instructions.

The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor, function c. 2E8D - Intelligent battery sensor, signal transmission d. 2E8E - Intelligent battery sensor, communication CAUSE A faulty battery or IBS sensor (not both) The power management system and IBS in the vehicle cannot determine if the battery needs to be replaced. This is normal operation for all E-Series vehicles because they do not have the Advanced IBS sensor that the F-Series vehicles do. An external battery tester (Midtronics EXP-1000) must be used to determine if the battery needs to be replaced. Energy Diagnosis will not prompt for a battery replacement unless the battery is ""aged."" When energy diagnosis identifies the battery as ""aged,"" it means the amount of energy discharge over the course of the life of the battery has reached its maximum (worn out). In most cases, energy diagnosis states that the battery is OK. This is typically an indication of the current State of Charge (SoC), not the State of Health (SoH). The SoC is defined as the current amount of energy left in the battery (displayed as a percentage). The SoH is defined as an evaluation of the condition of the battery over a period of time (displayed as a percentage). For more information about batteries, refer to Training Manual ST051, ""07 Battery Basics."""

TRANSMISSION/PARKING LOCK REPLACEMENT OF ACTUATOR. *PE

*RM

THIS IS A SOFTWARE PROBLEM. *RM

DATA CAN'T BE READ FROM THE MODULE'S MEMORY. *RM UPDATED 8/10/11. *PE

*RM

Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

The CBS displays the first brake fluid service as a 36-month interval from the date of production instead of the appropriate 24-month interval.

The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software calculation in the brake pad wear model

The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.

The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Note: E9x vehicles with xDrive are not affected by this bulletin. Software calculation in the brake pad wear model

THIS IS ALLOWING WATER TO LEAK IN. *RM UPDATED 1/06/12. *PE

Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."

designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.

During the performance of the scheduled 3 months/5,000 miles service (Vehicle Check), it may be determined that some of the contact protective sleeves in the charging socket are missing (see page 13 of attachment #4 from SI B00 08 11). Note: Missing contact sleeves would not cause any KLE charging failures, nor set any charging-related faults in the EME.

When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.

SLEEVE S IN THE CHARGING SOCKET MAY BE MISSING. BMW MODEL E28E. *KB

CRUISE CONTROL ACTION FUNCTION CAN OCCASIONALLY ACTIVATE AND DEACTIVATE DUE TO THE ASC IMPLAUSABILITY WHEN THE DSC WARNING LAMP IS FLASHING ON THE INSTRUMENT CLUSTER. BMW. *KB

*RM

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants

There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.

INCOMPLETE, DUE TO THE VARIANTS AND SOFTWARE USED. MODEL 2008-2014.

SOFTWARE NEEDS TO BE UPDATED WITH THE LATEST VERSION OF ISTA ACTIVEE TO IMPROVE DRIVABILITY CHARACTERISTICS. *KB

*RM UPDATED ON 4/24/2013. *KB

bulletin supersedes SI B01 31 18 dated October 2018.

Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.

*RM

*RM

The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.

The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion

BMW MODEL F30. *KB

LUBRICATION OF THE DOOR CAN CAUSE DEFECTS. *RM

The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.

*RM

The customer may complain about rubbing/rattling noises coming from the rear axle area when driving over speed bumps. CAUSE The rear underbody panel may be chafing against the rear sub-frame components or suspension thrust arms.

*RM