2025 Bentley Flying Spur TSBs

Condition: 12v battery voltage drops when on showroom display

have received updated hardware to the 12V Li-On battery. A software update is now required and available for these affected vehicles.

to give definitive guidance on the installation of the latest 12v battery in 25MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.

Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.

Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

Customer statement / workshop findings: Lane Assist and / or Traffic Assist are not functional DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5

Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.

Technical background If an issue is suspected for one of the control modules listed below: Onboard supply control unit (J519) Convenience system central control unit (J393) Data bus diagnostics interface (J533) Control unit 1 for Information Electronics (J794) Control unit in dash panel insert (J285) Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query.

12v battery and to ensure it does not go flat, please follow the process described in the measure section.

Customer statement / workshop findings: 12 volt battery flat or unserviceable

Customer Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.

update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Customer statement / workshop findings: 12 V Lithium battery discharged or unserviceable.

Condition: This TPI is intended to give definitive guidance on the installation of the latest 12v battery in 25MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.

Customer states one of the following intermittent concerns: Red Air Suspension warning on the instrument cluster. Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster. Workshop findings: No DTCS will be present as the Chassis control module (EFP) does not communicate and cannot be reached with diagnostic tools. Fault does not clear following an ignition cycle.

Customer Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.

Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.

Customer Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.

Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked

Condition: 12v battery voltage drops when on showroom display.

Customer statement: Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or Yellow warning light/message within DIP (Adaptive lighting fault) And / or Loss of rear fog light activation And / or Loss of all-weather lighting mode activation And / or Headlamps will default to dipped beam (however, high beam activation will still be possible manually)

Condition: Lane Assist and / or Traffic Assist are not functional DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5

Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

Customer findings: Customer reports an electrical malfunction resulting in the vehicle being unable to start or drive.

Customer Statement: This DTC does not produce a customer-facing MIL (Malfunction Indicator Lamp). No warning is visible to the driver.

This TPI is intended to give definitive guidance on the installation of the latest 12v battery in 25MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.

The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

The key fob is designed to have an operational working range of up to a maximum of 40 metres away from the vehicle, however on specific vehicles it fails to do so and can only operate up to a range of 5 metres. The reason for this is due to the central locking antenna short circuiting to ground. This is due to a defective Body Control Module (BCM) (Part 99207064 FK) which is missing component R15.

The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

Condition: 12v battery voltage drops when on showroom display. Technical Background: To preserve the life of the 12v battery and to ensure it does not go flat, please follow the process described in the measure section.

Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL). CAUTION

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Technical background Software updates must be applied to update the vehicles ZDC data for the thermal management ECU. The update corrects DTC in TME (Address 00C5) for P2CD400: A/C Refrigerant Pressure Sensor "A"/"B" Correlation.

Customer statement: Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or Yellow warning light/message within DIP (Adaptive lighting fault) And / or Loss of rear fog light activation And / or Loss of all-weather lighting mode activation And / or Headlamps will default to dipped beam (however, high beam activation will still be possible manually)

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Technical background Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Condition: 12v battery voltage drops when on showroom display. Technical Background: To preserve the life of the 12v battery and to ensure it does not go flat, please follow the process described in the measure section

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

Technical background: Software updates must be applied to update the vehicles ZDC data for the thermal management ECU. The update corrects DTC in TME (Address 00C5) for P2CD400: A/C Refrigerant Pressure Sensor "A"/"B" Correlation.

Technical background: Software updates must be applied to update the vehicles ZDC data.

Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

Condition: Lane Assist and / or Traffic Assist are not functional DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5

To preserve the life of the 12V battery and to ensure it does not go flat, follow the process described in the measure section.

Workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked.

Customer statement / workshop findings: Refer to the Technical background section before considering the fitment of control modules from donor vehicles for test purposes

Customer may state following concerns: Drive system fault on the dashboard Abnormal engine noise on engine start-up

Customer statement / workshop findings: Poor engine running Reduced power Engine warning lamp illuminated Symptom related DTCs evident within the applicable engine control unit(s)

Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.

Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.

Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTCs logged within the Engine Control Module (s)

overheat warning in the DIP (Engine overheating) Unusual cooling fan operation at high temperatures P19F700: Low engine coolant temperature indicator lamp coolant too warm Signs of coolant in the vacuum hoses for switch valve N649

Customer Statement: The customer may report that the Engine Malfunction Indicator Lamp (MIL) is illuminated.

Condition: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.

Condition: The belt tension damper is exhibiting oil leakage or signs of residual oil staining.

been identified for a containment action with regards to the automatic transmission. Due to a supplier process error, the rotor carrier of the electric motor may not be correctly welded to the rotor shaft. As a result, the transmission of torque for the lifetime of the unit cannot be guaranteed.

illuminated Symptom related DTCs evident within the applicable engine control unit(s)

Condition: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires topping up between services Excessive engine oil consumption

Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering

Condition: Poor engine running Reduced power Engine warning lamp illuminated Symptom related DTCs evident within the applicable engine control unit(s)

Condition: Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: V8 - ECM 1 - V8 (Address 01) ECM control unit W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)

Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems

Condition: Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: V8 - ECM 1 - V8 (Address 01) ECM control unit

Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation, and may therefore fall short of customer delivery expectations.

Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation and may therefore fall short of customer delivery expectations.

One or a combination of the following symptoms are evident Engine overheat warning in the DIP (Engine overheating) Unusual cooling fan operation at high temperatures P19F700: Low engine coolant temperature indicator lamp coolant too warm Signs of coolant in the vacuum hoses for switch valve N649

Condition: Poor engine running Reduced power Engine warning lamp illuminated Symptom related DTCs evident within the applicable engine control unit(s)

Condition: There is an engine MIL present on the DIP and DTCs present in the Engine ECU and in the High Voltage Battery Regulation ECU Technical Background: When diagnosing a MIL on the DIP, please ensure the instructions in the measure section are followed.

Condition: Engine oil level requires top up between services Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering

Condition: Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: V8 - ECM 1 - V8 (Address 01) ECM control unit W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)

Condition: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.

Customer statement: Engine coolant overheat warning within the DIP

Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems Demineralised water according to standard VDE 0510 meets all requirements and can be purchased worldwide Therefore undiluted coolant should be mixed in the correct ratio using demineralised water as detailed in Elsa Pro coolant specification, this will detail the ratio and type of coolant to use The use of desalinated water in the engine cooling system is specifically prohibited

Condition: Engine management light illuminated within the DIP DTC P025C00 Fuel Pump Module Control Circuit Low is evident within 0001 (Engine control unit)

Customer statement / workshop findings: Poor engine running Reduced power Engine warning lamp illuminated Symptom related DTCs evident within the applicable engine control unit(s)

Customer statement / workshop findings: Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: V8 - ECM 1 - V8 (Address 01) ECM control unit

Customer statement / workshop findings: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires topping up between services Excessive engine oil consumption

Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.

Customer statement: One or numerous of the following issues are evident: ACC Failure Traffic Assist Failure Safeguard Failure Radar Malfunction

format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis

Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address: Front Sway Stablization Control Unit (00D4)Or Rear Sway Stablization Control Unit (00D5)

Customer statement / workshop findings: One or both of the Flying B mascot clear wings are missing

Customer Statement: Customers may report that the radiator shell winged B badge appears to be sinking into the recess. The badge is loose, lifting, or partially detached. Visual quality concern when viewed from the front of the vehicle.

Condition: This questionnaire is designed to gather all necessary information from retailers before escalating a technical request through DISS for connected car related issues.

Customer Statement Customers experiencing a My Bentley error on the vehicle MIB, and are unable to use any App studio features.

Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.

Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support

Technical Background: If any contamination or incorrect assembly issues on an earth stud are found. Before any rework is carried out an image of the issue is required to help with root cause analysis.

Condition: Calendar feature in the MMI does not work although the tile is visible Calendar feature in the MyBentley App no longer visible

Condition: The operative may discover one or a combination of the DTCs shown within the attached document whilst conducting a Guided Fault Finding (GFF) sweep

Condition: This Technical Product Information (TPI) Document is designed to give repair guidance and standardised fault reporting for Flying B functionality, poor finish and damage concerns.

Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.

Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version

Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.

Condition: In some cases, Measured value traces may be requested in XML format for analysis by Product Support

Customer statement: One or numerous of the following issues are evident: ACC Failure Traffic Assist Failure Safeguard Failure Radar Malfunction

Technical background: Some vehicles may contain the incorrect variant of handbook for the model that it represents Remedy: Replace the handbook kit if incorrect

Technical background: RSE Headphones missing from vehicle.

Customer statement / workshop findings: This Technical Product Information (TPI) Document is designed to give repair guidance and standardised fault reporting for Fl ying B functionality, poor finish and damage concerns.

Customer statement: Water ingress into the left and/or right hand foot well. Front carpets and/or foot mats are wet. Musty smell in the cabin.

Customer statement / workshop findings: The operative may discover one or a combination of the DTCs shown within the attached document whilst conducting a Guided Fault Finding (GFF) sweep.

Customer statement / workshop findings: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis Product Support will advise regarding the Measured values and cycle time required

Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis.

and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: Uneven sheen or texture Patchy or blotchy appearance Inconsistent under lighting Staining, discolouration, or surface blemishes

Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.

and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: Uneven sheen or texture Patchy or blotchy appearance Inconsistent under lighting Staining, discolouration, or surface blemishes

vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.

Evidence of water ingress into the cabin, typically visible on or around the lower door trim area. Damp carpet or moisture traces following rainfall or vehicle washing

Condition: Customers and retailers may raise enquiries regarding the cleaning and appearance of Dinamica interior trim materials. Workshop inspection confirms no material defects, with concerns related solely to approved cleaning and maintenance guidance

Customer Statement: Customers may report a loud or abnormal noise from one side mirror during the automatic folding or unfolding operation.

Condition: Vehicle delivered with damage to the underside of the front bumper at PDI. Technical Background: Underside of the front bumper found to be damaged at PDI diagnostic log required prior to conducting any diagnosis.

Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI

Condition: Incomplete or missing garage door operation and programming instructions in owners manual for 2025 Model year vehicles. HomeLink instructional video is not current for all 2025 Model year .

Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.

Condition: Failure of the door subframe mounting housing

Customer may report one or more of the following issues with the rear door blind: Blind does not retract or extend properly Blind fabric appears damaged or distorted Letterbox-style flap is loose or detached Audible rattling or clicking noise from door panel Blind assembly partially or fully inoperative.

Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness

Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI. During the road test, the vehicle is unable to learn the tyre pressures.

Condition: In the event a complaint is received regarding road wheel/s condition for example: Scratches Corrosion Damage Blemishes Chipping

Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI

Customer Statement: Customers may report that the temperature popup no longer appears in the MMI display when adjusting the cabin temperature via the Wellbeing App or rotary dial.

Customer statement / workshop findings: Outer demister panel (speaker grille) lifted / Incorrect flushness

Customer Statement: Customers may report that the temperature popup no longer appears in the MMI display when adjusting the cabin temperature via the Wellbeing App or rotary dial.

Customer Statement: The customer may report that the My Bentley App Studio app store is unavailable within the infotainment system. All previously pre downloaded apps continue to work normally.

Condition: Windscreen cracked/damaged

Condition: Audio output from speakers is distorted

Condition: Bentley Rotational Display (BRD) operational issues Mechanical malfunction DTC B140107 evident within 005F

Condition: The customer may report that the weather app thumbnail on the MMI home screen displays the message 'An error occurred,'

Customer statement / workshop findings: Windscreen cracked/damaged.

Customer statement / workshop findings: Bentley Rotational Display (BRD) operational issues Mechanical malfunction DTC B140107 evident within 005F

Customer statement / workshop findings: Outer demister panel (speaker grille) lifted / Incorrect flushness.

Customer statement: The My Bentley connected in car services personalisation feature does no longer function. The in car services personalisation function can be found by navigating through the screen menu

Customer statement / workshop findings: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.

Customer statement / workshop findings: Complaints relating to My Bentley connected services.

Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.

Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.

Customer statement / workshop findings: Complaints relating to My Bentley connected services

services.

Condition: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.

Customer statement: The My Bentley connected in car services personalisation feature does no longer function.

Technical Background: Most queries and complaints regarding My Bentley connected servicescan be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required.

Condition: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.

Customer statement / workshop findings In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed.

Customer statement / workshop findings: Complaints relating to My Bentley connected services. Technical background: Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required.

Technical background: The Calendar service is no longer available as the service has been deactivated for technical reasons; this applies to all vehicles. The possibility of reactivating it is currently being evaluated

Customer Statement: Customers may report that the HVAC Auto function is not operating as intended. When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected

Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.

and / or Cooling performance has declined over time.

When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected.

Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.

Customer Statement: Customers may report that the HVAC Auto function does not operate as expected, specifically that the auto fan operation appears incorrect, inconsistent, or not adjusting based on cabin conditions

Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

Condition: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin

Customer states one of the following intermittent concerns: Red Air Suspension warning on the instrument cluster. Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster

Condition: Vehicle delivered with suspension low at PDI. Technical Background: Suspension found low at PDI diagnostic log required prior to conducting any diagnosis.

Bentley vehicles which are applicable to this TPI are fitted with air springs as part of the suspension system. Should air leak from the air spring dampers, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty.

This campaign requires the inspection of the retaining ring A shown below, and if it is not correctly fitted, the affected air spring damper must be replaced to ensure correct operation of the vehicle.

Customer states one of the following intermittent concerns: Red Air Suspension warning on the instrument cluster. Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster.

Customer statement / workshop findings: Grease evident on or around the front axle lower ball joint bellows In the event the symptom is as described, the operative should carry out the instructions within the Measure section.

Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.

Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.

Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.

Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.

Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates

Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.

Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.

Customer statement / workshop findings: During diagnosis using ODIS, Measured Value Blocks (MVBs) for: Visible satellites, tracked satellites (within J949 Emergency Call Control Module Conbox) may display blank or no value. This condition may be interpreted as a GPS reception fault, antenna issue or connectivity malfunction. Diagnostic logs may also show absence of satellite values.

The following issues could be evident during PDI or found whilst in service: Electronic Parking Brake (EPB) found not operating to specification EPB may not hold the car effectively Parking brake components showing signs of wear Parking brake warning light may also be evident within the DIP, stating Parking brake fault detected. Stop the vehicle in a safe place and refer to the owners manual.

Condition: Absence of colour coded fixings and connecting lines on the rear brake calipers

Condition: EPB fault warning within the DIP with one or both DTCs as listed below: C100C01: Electro-mechanical parking brake button electrical error And/or C1246F9: Electromechanical parking brake Button interruption.

Technical Background: The absence of colour coded fixings and connecting lines is a normal variation and does not indicate a missing component or assembly issue.

Technical Background: Brake noises can be attributed to many causes, the most common causes are as follows: Brake discs or pads are close to their wear limit New brake pads and/or discs have not been properly bedded in after installation Aftermarket pads or discs are installed There is debris such as small stones, grit, road salt or sand between the brake disc and pad Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time

Customer statement / workshop findings: EPB fault warning within the DIP with one or both DTCs as listed below: C100C01: Electro-mechanical parking brake button electrical error And/or C1246F9: Electromechanical parking brake Button interruption.

Customer statement / workshop findings: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.

Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.

Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.

Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster

Technical background: On all affected vehicles the wheel bolt cover cap kit supplied in the dealer kit bag for specific BY636 25MY vehicles (wheel style dependant) do not fit the wheel bolts. Testing found that the cap kit 8w0.600.026.E was unsuitable and the caps do not fit on to the bolt. To fix this Bentley has reverted to current cap kit 36A.600.026.B.

Customers may report one or more of the following concerns: Transmission related warning messages displayed in the instrument cluster. Irregular or unexpected gearshift behaviour. Intermittent drivability concerns.

Customer Statement: Yellow gearbox malfunction warning displayed on the Drivers Instrument Panel (DIP).

Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system

Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system

Customer Statement: Yellow gearbox malfunction warning displayed on the Drivers Instrument Panel (DIP).

Customer Statement: Yellow gearbox malfunction warning displayed on the Drivers Instrument Panel (DIP).

Customer statement: Noise complaint from the suspension and/or steering.

Customer statement: Noise complaint from the suspension and/or steering.

Technical background section of this TPI.

Technical background section of this TPI.

Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL).

Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

Technical background section of this TPI Technical Background: Details on the introduction of E10 fuel which contains 10% ethanol and its usage on Bentley products All vehicles produced post 1990 Model year can be run using E10 fuel However All vehicles produced before 1990 Model year MUST NOT use E10 fuel

operative must refer to the Technical background section of this TPI.

Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Drivers Instrument Panel (DIP).

cases: Airbag/belt released/not released General accident Fire and scorching damage for all Bentley Vehicle models - every model year.

Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Drivers Instrument Panel (DIP).

Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Drivers Instrument Panel (DIP).

There is a reporting obligation in the following cases: Airbag/belt released/not released General accident Fire and scorching damage for all Bentley Vehicle models - every model year.

There is a reporting obligation in the following cases: Airbag/belt released/not released General accident Fire and scorching damage for all Bentley Vehicle models - every model year.

Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)

Canada introduced new Right-to-Repair legislation on 5th October 2025, which requires a new note to customers advising the following: Bentley does not guarantee the availability of replacement parts, repair services and information necessary to maintain and repair a vehicle For all Canada specification vehicles, a new addendum has been developed (see the attached examples) which must be installed at the front of the Owners handbook.

Condition: Customer complaint of exposed boot hinge area. Technical Background: Customer feedback highlighted concerns about the exposed boot hinge area. Bentley has introduced boot hinge covers which are now only available to retrofit upon customer request.

Customer statement: The lens of the headlight, front fog lamp or tail light is steamed up/damp from the inside with minor drips.

Bentley has introduced boot hinge covers which are now only available to retrofit upon customer request.