2026 Bentley Continental GT TSBs
229 Technical Service Bulletins across 16 categories
Categories
Electrical
76 bulletinsShowroom Charging Instructions | Continental GT/GTC and Flying Spur.
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Condition: 12v battery voltage drops when on showroom display
Software Update | 12v Li-On Battery | Continental GT/GTC/Flying Spur | SC26/27 Technical background: Affected vehicles...
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have received updated hardware to the 12V Li-On battery. A software update is now required and available for these affected vehicles.
12V Battery Compatibility | Continental GT/GTC/Flying Spur | 26MY.
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Customer statement / workshop findings: This TPI is intended to give definitive guidance on the installation of the latest 12V battery in 26MY(BIL108) and 26.5MY(BIL110) vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
12V Battery Compatibility | Continental GT/GTC/Flying Spur | 26MY.
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Customer statement / workshop findings: This TPI is intended to give definitive guidance on the installation of the latest 12V battery in 26MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC26/08) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side. The software eliminates the rear window short drop function.
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Organ stop air regulator jammed / broken / electrical value wrong reading.
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Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
Fitment of control modules from donor vehicles for test purposes.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC26/08).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2).
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Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5.
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Customer statement / workshop findings: Lane Assist and / or Traffic Assist are not functional DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5
12V Battery Compatibility | Continental GT/GTC/Flying Spur | 26MY This TPI is intended to give definitive guidance on...
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the installation of the latest 12V battery in 26MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality
12 volt - Battery condition checks - Battery replacement requirements
12V Battery Compatibility | Continental GT/GTC/Flying Spur | 26MY Customer statement / workshop findings: This TPI is...
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intended to give definitive guidance on the installation of the latest 12V battery in 26MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC26 /08).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
DTC B1A7BF0 HV Insulation Fault Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY Customer...
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Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Showroom Charging Instructions | Continental GT/GTC and Flying Spur Technical background: To preserve the life of the...
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12v battery and to ensure it does not go flat, please follow the process described in the measure section.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
12 volt - Battery condition checks - Battery replacement requirements.
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Customer statement / workshop findings: 12 volt battery flat or unserviceable
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /36).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
DTC B1A7BF0 HV Insulation Fault Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY.
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Customer Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /34) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
12 volt - Battery condition checks - Battery replacement requirements.
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Customer statement / workshop findings: 12 V Lithium battery discharged or unserviceable.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Connected Services Re work (Puerto Rico) | Continental GT | 25-26MY (SC26/03).
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Technical background: The affected vehicles were built with Connected Services enabled; however, the markets in which they operate do not support connectivity, as no backend infrastructure is available. As a result, these vehicles may display stored DTCs related to connectivity modules, flashing eCall LEDs, and connected service error messages.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
DTC U115200/09 evident within diagnostic address 0046 (Convenience system central module) Customer Statement: No...
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customer visible warnings are presented, and the customer does not report any functional issues with the vehicle.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
DTC B1A7BF0 HV Insulation Fault Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY.
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Customer Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.
Organ stop air regulator jammed / broken / electrical value wrong reading.
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Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
EPAS harness over check | Continental GT | 26MY (SC26/01).
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Technical background: Bentley has been informed by one of its suppliers that an electro-mechanical power steering (ePAS) harness has been incorrectly routed on a Left-Hand Drive (LHD) front axle assembly. The front axle assembly in question has been routed as per Right-Hand Drive (RHD) specification. As per the supplier's recommendation, and to avoid any future customer complaints this may cause, it has been decided that the front axle in question must be reworked to re-route the harness to the correct Left- Hand Drive (LHD) specification.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
DTC B1A7BF0 HV Insulation Fault Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY.
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Customer Statement: The customer may report that a red warning appears on the Drivers Instrument Panel (DIP) with the message Safely Stop Vehicle and an electrical system fault.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2).
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Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
BiL 108.2 Software Update | Continental GT/GTC | 26MY (SC25/37).
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Software updates must be applied to update the vehicles front and rear door control modules. An enhancement has been implemented to the front and rear window control module parameters to reduce the likelihood of sporadic window drops. This update targets improved stability and reliability in window operation.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function.
Testing electrical circuits - Diagnosis guidelines - Training videos.
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Workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked
Showroom Charging Instructions | Continental GT/GTC and Flying Spur | 25MY.
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Condition: 12v battery voltage drops when on showroom display.
Headlamp Switch inoperative - Numerous DTC's | Continental GT/GTC/Flying Spur | 25MY.
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Customer statement: Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or Yellow warning light/message within DIP (Adaptive lighting fault) And / or Loss of rear fog light activation And / or Loss of all-weather lighting mode activation And / or Headlamps will default to dipped beam (however, high beam activation will still be possible manually)
Fitment of control modules from donor vehicles for test purposes.
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5.
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Condition: Lane Assist and / or Traffic Assist are not functional DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5
Infotainment System - Implementation of Revised Advanced Settings Update Menu Access Procedure.
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Condition: This Technical Product Information (TPI) applies to vehicles equipped with infotainment control module 005F operating under specific software configurations.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2).
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Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
DTC P0C4700 Hybrid/High Voltage Battery Coolant Pump | Continental GT/GTC/Flying Spur | 25-26MY.
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Customer findings: Customer reports an electrical malfunction resulting in the vehicle being unable to start or drive.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
BiL 108.2 Software Update | Continental GT/GTC | 26MY (SC25/37).
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Technical background: Software updates must be applied to update the vehicles front and rear door control modules. An enhancement has been implemented to the front and rear window control module parameters to reduce the likelihood of sporadic window drops. This update targets improved stability and reliability in window operation.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the...
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left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
BiL 108.2 Software Update | Continental GT/GTC | 26MY (SC25/37).
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Software updates must be applied to update the vehicles front door control modules. An enhancement has been implemented to the front window control parameters to reduce the likelihood of sporadic front window drops. This update targets improved stability and reliability in window operation
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31).
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Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Engine
28 bulletinsDrive system fault - Camshaft position sensor DTC.
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Customer may state following concerns: Drive system fault on the dashboard Abnormal engine noise on engine start-up
Window Drop Glass Operation | Continental GT/GTC | 25-26MY.
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Customer statement / workshop findings: Incorrect operation / function of the front and / or rear window drop glass Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
Poor Engine Running Complaints (Misfires) Petrol Engines Only.
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Customer statement / workshop findings: Poor engine running Reduced power Engine warning lamp illuminated Symptom related DTCs evident within the applicable engine control unit(s)
Sporadic entries - Nano connector contact testing.
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Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.
Multiple random misfires evident during PDI.
Service info: Engine oil Specific oil type and oil consumption reference.
Engine Lubricating Oil - Replenishment.
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Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTCs logged within the Engine Control Module(s).
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Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTCs logged within the Engine Control Module (s)
Engine coolant mixture - Restrictions on use of desalinated water.
Window Drop Glass Operation | Continental GT/GTC | 25-26MY Customer statement / workshop findings: Incorrect operation...
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/ function of the front and / or rear window drop glass Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
Window Drop Glass Operation | Continental GT/GTC | 25-26MY Customer statement / workshop findings: Incorrect operation...
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/ function of the front and / or rear window drop glass Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
Engine Coolant Bypass Valve Control Fault - DTC P268100 with symptom code 32827 evident in address 00C5.
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Customer Statement: The customer may report that the Engine Malfunction Indicator Lamp (MIL) is illuminated.
Sporadic entries - Nano connector contact testing.
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Condition: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.
Window Drop Glass Operation | Continental GT/GTC | 25-26MY.
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Condition: Incorrect operation / function of the front and / or rear window drop glass Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
Poor Engine Running Complaints (Misfires) Condition: Poor engine running Reduced power Engine warning lamp...
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illuminated Symptom related DTCs evident within the applicable engine control unit(s)
Engine Oil - Consumption - V8 Kovomo.
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Condition: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires topping up between services Excessive engine oil consumption
Service info: Engine oil - Specific oil type and oil consumption reference.
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Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering
Poor Engine Running Complaints (Misfires) Petrol Engines Only.
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Condition: Poor engine running Reduced power Engine warning lamp illuminated Symptom related DTCs evident within the applicable engine control unit(s)
Multiple random misfired evident during PDI.
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Condition: Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: V8 - ECM 1 - V8 (Address 01) ECM control unit W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
Engine Lubricating Oil - Replenishment
Engine Lubricating Oil - Replenishment
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s).
Engine coolant mixture - Restrictions on use of desalinated water.
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Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems
Multiple Random Misfire Evident at PDI.
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Condition: Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: V8 - ECM 1 - V8 (Address 01) ECM control unit
Oil Cap Specification Verification | 25-26MY (SC25/38).
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Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation, and may therefore fall short of customer delivery expectations.
Window Drop Glass Operation | Continental GT/GTC | 25-26MY.
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Condition: Incorrect operation / function of the front and / or rear window drop glass Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
Oil Cap Specification Verification | 25-26MY (SC25/38).
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Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation and may therefore fall short of customer delivery expectations.
Window Drop Glass Operation | Continental GT/GTC | 25-26MY.
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Condition: Incorrect operation / function of the front and / or rear window drop glass Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
Body & Paint
21 bulletinsService info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer...
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and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: Uneven sheen or texture Patchy or blotchy appearance Inconsistent under lighting Staining, discolouration, or surface blemishes
Service info: Paint Damage/Anomalies | All Models
Paint Surface Marking After Storage Customer statement / workshop findings: Concerns may be raised regarding surface...
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marking on painted panels, including dull areas, cloudy patches, or pressure related patterns. These cases typically involve vehicles stored for extended periods with transport protection still fitted, allowing moisture or localised pressure to alter the appearance of the paint finish.
Service info: Paint Damage/Anomalies | All Models
Exterior Gap and Profile Information.
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Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
Vehicle Central Locking Door Locking / Unlocking Functional Complaints.
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Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials
Rattle / Creak from the dashboard demister panel.
Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer...
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and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: Uneven sheen or texture Patchy or blotchy appearance Inconsistent under lighting Staining, discolouration, or surface blemishes
Vehicle Central Locking Door Locking / Unlocking Functional Complaints Customer Statement The customer reports that the...
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vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.
Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31)
Paint Surface Marking After Storage.
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Customer statement / workshop findings Concerns may be raised regarding surface marking on painted panels, including dull areas, cloudy patches, or pressure related patterns. These cases typically involve vehicles stored for extended periods with transport protection still fitted, allowing moisture or localised pressure to alter the appearance of the paint finish. An example is shown below.
Water Ingress - Rear Quarter Area and Rear Passenger Footwell | Continental GT.
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Customers may report water ingress into the rear quarter inner trim area, with dampness present in the rear side cavity, luggage compartment side panel, rear seat area, or rear footwell. Additional symptoms may include window condensation and a noticeable damp odour.
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials.
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Condition: Customers and retailers may raise enquiries regarding the cleaning and appearance of Dinamica interior trim materials. Workshop inspection confirms no material defects, with concerns related solely to approved cleaning and maintenance guidance
Side Mirror - Loud Noise During Folding Operation.
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Customer Statement: Customers may report a loud or abnormal noise from one side mirror during the automatic folding or unfolding operation.
Underside of front bumper damaged at PDI | Continental GT/GTC/Flying Spur | 25- 26MY.
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Condition: Vehicle delivered with damage to the underside of the front bumper at PDI. Technical Background: Underside of the front bumper found to be damaged at PDI diagnostic log required prior to conducting any diagnosis.
Water ingress into the front cabin footwell/bulkhead - Glass misting on the inside - Front carpets/mats wet
Rattle / Creak from the dashboard demister panel.
New Continental GT/GTC & Flying Spur - TPMs DTC 11F0F0 - Static Calibration at PDI.
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Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI
Bentayga, Continental GT/C and Flying Spur 25 Model Year - Garage Door Opener Programming Procedure.
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Condition: Incomplete or missing garage door operation and programming instructions in owners manual for 2025 Model year vehicles. HomeLink instructional video is not current for all 2025 Model year .
Service info: Leather Damage/Anomalies | All Models.
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Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.
Other
17 bulletinsReal Wear Setup and Guide using VYSOR
Remote Park Assist (RPA) - Activation and Troubleshooting Guidance.
Drive System Fault in Kombi with DTC P0C5100 present | Continental GT/GTC/Flying Spur.
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013.
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Customer statement: One or numerous of the following issues are evident: ACC Failure Traffic Assist Failure Safeguard Failure Radar Malfunction
Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML...
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format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis
B200FFE - Internal Malfunction Logged in Sway Stablization Control Units (00D4/00D5).
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Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address: Front Sway Stablization Control Unit (00D4)Or Rear Sway Stablization Control Unit (00D5)
Questionnaire For All Technical Connected Car Queries.
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Condition: This questionnaire is designed to gather all necessary information from retailers before escalating a technical request through DISS for connected car related issues.
Asterix check for My Bentley error - DTC U163D00 evident in 005F.
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Customer Statement Customers experiencing a My Bentley error on the vehicle MIB, and are unable to use any App studio features.
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.
Lock set ordering process - MUST BE FOLLOWED WHEN ORDERING REPLACEMENT VEHICLE LOCKSETS
Front carpets / Mats wet - Musty smell in the cabin - Suspected leak from the water and condensate drains.
Seat Fans Inoperative | All Models | 17-25MY.
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Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.
Measured values - Cycle recording instructions.
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Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support
Earth Stud Anomalies | 25MY.
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Technical Background: If any contamination or incorrect assembly issues on an earth stud are found. Before any rework is carried out an image of the issue is required to help with root cause analysis.
Installation List Pop Up When Using ODIS S | Continental GT/GTC/Flying Spur | 25MY.
Measured values - Cycle recording instructions.
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Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.
Oil Cap Specification Verification | 25-26MY (SC25/38).
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Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version
Infotainment
16 bulletinsTemperature PopUp No Longer Displayed in the MMI Display | Continental GT/GTC /Flying Spur.
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Customer Statement: Customers may report that the temperature popup no longer appears in the MMI display when adjusting the cabin temperature via the Wellbeing App or rotary dial.
Continental GT / C and New Flying Spur - Outer dashboard speaker grille lifted / Incorrect flushness.
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Customer statement / workshop findings: Outer demister panel (speaker grille) lifted / Incorrect flushness
GT/GTC rear taillights inner or outer not illuminated or partially illuminated.
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Customer Statement: Tail lamp malfunction message is displayed on the Driver Information Panel (DIP) and rear taillight/s not illuminated.
Windscreen replacement criteria whilst under manufacturers warranty.
Connectivity Issue 2.4 GHz Wi-Fi Browsing Not Possible via Vehicle Hotspot.
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Customer statement / workshop findings: When connected to the vehicle hotspot using the 2.4 GHz Wi-Fi band, web browsing on mobile devices may not function. This condition does not affect Android Auto or Apple CarPlay, and the 5 GHz Wi-Fi band operates normally
WiFi and Apple CarPlay Connectivity Not Available or Intermittent Customer Statement: Customers may report that the WiFi...
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symbol is greyed out, a mobile device cannot be connected, and Apple CarPlay connectivity is intermittent or unavailable.
Apple CarPlay - Intermittent Disconnection / WiFi Configuration Message.
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Customers may report one or more of the following symptoms: Apple CarPlay disconnects intermittently during use. A WiFi configuration message appears on the MMI screen for approximately 1015 seconds. The message may also be displayed while using native vehicle navigation (not CarPlay). Issue may occur in specific geographic locations.
Connectivity Issue 2.4 GHz Wi-Fi Browsing Not Possible via Vehicle Hotspot.
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Condition: When connected to the vehicle hotspot using the 2.4 GHz Wi-Fi band, web browsing on mobile devices may not function. This condition does not affect Android Auto or Apple CarPlay, and the 5 GHz Wi-Fi band operates normally.
My Bentley App Studio Store Not Accessible.
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Customer Statement: The customer may report that the My Bentley App Studio app store is unavailable within the infotainment system. All previously pre downloaded apps continue to work normally.
Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle.
Windscreen replacement criteria whilst under manufacturers warranty.
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Condition: Windscreen cracked/damaged
Speaker Replacement - Diagnostic checks.
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Condition: Audio output from speakers is distorted
Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F.
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Condition: Bentley Rotational Display (BRD) operational issues Mechanical malfunction DTC B140107 evident within 005F
Outer dashboard speaker grille lifted / Incorrect flushness
Bentley Rotational Display (BRD) clashing with the switch pack during rotation.
Weather Thumbnail Shows Error Message | All Models | 25-26MY.
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Condition: The customer may report that the weather app thumbnail on the MMI home screen displays the message 'An error occurred,'
Pre-Delivery & Maintenance
15 bulletinsService info: Leather Damage/Anomalies | All Models
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards.
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Customer statement / workshop findings: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
My Bentley - Connected services.
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Customer statement / workshop findings: Complaints relating to My Bentley connected services.
Service Info: Interior Veneer Replacement.
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Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.
Service info: Conversion of imported vehicles.
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Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.
Front Axle Drive Shaft Thread Length Check (Service Inspection Instruction) | Continental GT /GTC/Flying Spur.
My Bentley - Connected services.
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Customer statement / workshop findings: Complaints relating to My Bentley connected services
My Bentley - Connected services Customer statement / workshop findings: Complaints relating to My Bentley connected...
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services.
Service info: Conversion of imported vehicles
Service Info: Interior Veneer Replacement.
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Condition: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.
Service info: Leather Damage/Anomalies | All Models
Suspicion that control units or services have been influenced by third parties.
My Bentley connected App - Pairing code is not functional.
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Customer statement: The My Bentley connected in car services personalisation feature does no longer function.
My Bentley - Connected services.
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Technical Background: Most queries and complaints regarding My Bentley connected servicescan be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required.
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards.
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Condition: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
Tires & Wheels
10 bulletinsForeign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI).
Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY.
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Customer statement / workshop findings: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI)
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI).
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI)
Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY.
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Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.
Tyre tread/sidewall crack(s)
Tyre tread/sidewall crack(s)
Wheel Bolt Cap Fitment | Continental GT/GTC/Flying Spur (SC25/42).
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On all affected vehicles the wheel bolt cover cap kits were not supplied in the dealer kit bag for specific 26MY vehicles.
Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY.
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Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.
HVAC & Climate
9 bulletinsHVAC Auto Fan - Auto Function Not Operating Correctly l Cont GT/C, Flying Spur.
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Customer Statement: Customers may report that the HVAC Auto function is not operating as intended. When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected
Guide on My Bentley App - Error MBB.HTTP.2 When Using Remote Services.
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Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.
AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air...
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and / or Cooling performance has declined over time.
HVAC Auto Fan - Auto Function Not Operating Correctly Customer Statement Customers may report that the HVAC Auto function is not operating as intended.
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When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected.
AC System not Cooling - HVAC Leakage.
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Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
AC System not Cooling - HVAC Leakage.
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Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
Guide on My Bentley App - Error MBB.HTTP.2 When Using Remote Services.
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Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.
AC System not Cooling - HVAC Leakage.
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Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines.
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Condition: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin
Software & Calibration
7 bulletinsODIS Error Message Best Practice When Performing Baseline (BiL) Updates.
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Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.
ODIS Error Message Best Practice When Performing Baseline (BiL) Updates.
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Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
ODIS Error Message Best Practice When Performing Baseline (BiL) Updates.
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Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
ODIS Error Message Best Practice When Performing Baseline (BiL) Updates.
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Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.
ODIS Error Message Best Practice When Performing Baseline (BiL) Updates.
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Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates
ODIS Error Message Best Practice When Performing Baseline (BiL) Updates.
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Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.
ODIS Error Message Best Practice When Performing Baseline (BiL) Updates.
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Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicles current configuration, communication faults, or problems with the SVM code being applied.
Transmission
7 bulletins58Way Transmission Control Module (TCM) Connector - Terminal Replacement.
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Customers may report one or more of the following concerns: Transmission related warning messages displayed in the instrument cluster. Irregular or unexpected gearshift behaviour. Intermittent drivability concerns.
DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY,.
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Customer Statement: Yellow gearbox malfunction warning displayed on the Drivers Instrument Panel (DIP).
Front Seat Squab Creak Condition: Creak from the front seats when the occupant shifts their weight within the seat...
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squab.
Running gear - Noise identification.
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Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
Running gear - Noise identification.
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Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY.
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Customer Statement: Yellow gearbox malfunction warning displayed on the Drivers Instrument Panel (DIP).
DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY.
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Customer Statement: Yellow gearbox malfunction warning displayed on the Drivers Instrument Panel (DIP).
Suspension
6 bulletinsAll wheel drive, air suspension and differential warning on DIP DTC U013200 is present in 0019.
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Customer states one of the following intermittent concerns: Red Air Suspension warning on the instrument cluster. Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster
Suspension low at PDI | Continental GT/GTC/Flying Spur | 25-26MY.
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Condition: Vehicle delivered with suspension low at PDI. Technical Background: Suspension found low at PDI diagnostic log required prior to conducting any diagnosis.
Creaking From the Rear of the Vehicle - Diagonal Strut Brace Bolt Loose.
Grease evident at the front lower ball joint bellows.
Air spring fault finding guidelines - 25MY.
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Bentley vehicles which are applicable to this TPI are fitted with air springs as part of the suspension system. Should air leak from the air spring dampers, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty.
Creaking From the Rear of the Vehicle - Diagonal Strut Brace Bolt Loose.
Air Bags & Safety
5 bulletinsSeat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015.
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Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Drivers Instrument Panel (DIP).
Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following...
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cases: Airbag/belt released/not released General accident Fire and scorching damage for all Bentley Vehicle models - every model year.
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015.
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Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Drivers Instrument Panel (DIP).
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015.
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Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Drivers Instrument Panel (DIP).
Airbag, fire, accident (safety-related enquiry - reporting forms).
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There is a reporting obligation in the following cases: Airbag/belt released/not released General accident Fire and scorching damage for all Bentley Vehicle models - every model year.
Brakes
5 bulletinsElectronic Parking Brake (EPB) functionality issues.
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The following issues could be evident during PDI or found whilst in service: Electronic Parking Brake (EPB) found not operating to specification EPB may not hold the car effectively Parking brake components showing signs of wear Parking brake warning light may also be evident within the DIP, stating Parking brake fault detected. Stop the vehicle in a safe place and refer to the owners manual.
Mulliner Brake Calipers | Continental GT/GTC and Flying Spur | 25MY.
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Condition: Absence of colour coded fixings and connecting lines on the rear brake calipers
EPB fault warning within the DIP - DTC's stored in address 03 - C100C01 and C1246F9.
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Condition: EPB fault warning within the DIP with one or both DTCs as listed below: C100C01: Electro-mechanical parking brake button electrical error And/or C1246F9: Electromechanical parking brake Button interruption.
Brake noise identification
Brake noise identification
Fuel System
4 bulletinsRear Lid Latch Stud Inspection | Continental GT | 26MY (SC26/22).
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Technical background: On affected vehicles, the rear lid latch stud mounting area may exhibit movement or damage within the rear lid structure. To ensure the continued integrity and durability of the rear lid latch assembly, an inspection of the latch stud mounting area must be carried out.
Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the...
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Technical background section of this TPI.
Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the...
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Technical background section of this TPI.
AC System not Cooling - HVAC Evaporator leak | Continental GT/GTC/Flying Spur | 18 - 26MY.
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Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
Lighting
2 bulletinsHandbook addendum - New Right-to-Repair legislation for Canada (SC25 /50).
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Canada introduced new Right-to-Repair legislation on 5th October 2025, which requires a new note to customers advising the following: Bentley does not guarantee the availability of replacement parts, repair services and information necessary to maintain and repair a vehicle For all Canada specification vehicles, a new addendum has been developed (see the attached examples) which must be installed at the front of the Owners handbook.
New Continental GT/GTC & Flying Spur Front and Rear Exterior Lighting Steamed Up /Leaks.
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Customer statement: The lens of the headlight, front fog lamp or tail light is steamed up/damp from the inside with minor drips.
Hybrid & EV
1 bulletinIssues with mobile phone wireless charging - Wireless charging does not work