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2009 Audi S5 TSBs

435 Technical Service Bulletins across 15 categories

Engine

90 bulletins
11016532

This bulletin provides informatin when the engine does not run smoothly at idling speeds.

11012476

This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean fuel system...

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stored in the ECM P030000.

11009928

This bulletin provides informatin when the engine does not run smoothly at idling speeds.

11009356

This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic...

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brakes.

10250430

Oil consumption measurement - Repair Authorization (CA)

10250423

Idle speed characteristic during cold start

10250415

Idle speed characteristic during cold start

10250413

Engine may have reduced performance without significant loss of power or stalling

10238273

This bulletin provides information on checking for debris when replacing an engine.

10233771

This bulletin provides information on the discontinuation and mixing of Audi-approved engine coolants.

10231130

Idenifying and mixing factory fill engine coolants

10228345

A deformed oil seal behind the potentiometer (Figure 1) causes a linkage of the intake manifold flap adjustment to...

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stick, which sets the DTCs.

10228322

Hydrocarbons form carbon deposits when low-quality fuel is combined with a short distance driving cycle.

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The carbon deposits interrupt tumble for efficient fuel/air mixture, which causes cold start misfire.

10228295

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.

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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

10228289

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...

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that the oil level is not okay.

10225024

A deformed oil seal behind the potentiometer (Figure 1) causes a linkage of the intake manifold flap adjustment to...

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stick, which sets the DTCs.

10225001

Hydrocarbons form carbon deposits when low-quality fuel is combined with a short distance driving cycle.

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The carbon deposits interrupt tumble for efficient fuel/air mixture, which causes cold start misfire.

10221997

A deformed oil seal behind the potentiometer (Figure 1) causes a linkage of the intake manifold flap adjustment to...

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stick, which sets the DTCs.

10221974

Hydrocarbons form carbon deposits when low-quality fuel is combined with a short distance driving cycle.

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The carbon deposits interrupt tumble for efficient fuel/air mixture, which causes cold start misfire.

10221947

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.

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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

10221941

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...

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that the oil level is not okay.

10216682

Engine oils that meet Audi Oil Quality Standards.

10216655

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not...

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available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

10216652

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not...

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available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

10212654

When the engine is first started in warm ambient temperatures, the idle may fluctuate when the vehicle is put into gear.

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There is an issue with the engine control module (ECM) software.

10210679

This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously.

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Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off).

10210661

Because of an unfavorable adjustment between engine and gearbox, vehicle can shudder under certain driving conditions...

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when changing from second to first gear.

10210650

This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously.

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Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. As a result, application of the brake and accelerator pedals at the same time (brake pedal with left foot and accelerator pedal with right foot) results in the following: ? Brake pedal function (normal at all times) overrides any throttle application. ? Diagnostic Trouble Codes (DTCs) will not be stored. ? When the brake pedal is applied while the accelerator is depressed, engine RPMs will return to idle speeds of 1400 RPMs after approximately two seconds. ? When the accelerator is applied while the brake pedal is depressed, the vehicle accelerates slower than usual (reduced engine torque).

10210615

Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367).

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When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.

10210602

There is an issue with the engine control module (ECM) software.

10208894

This bulletin contains instructions for using the UV additive to find engine oil leaks.

10128471

Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011.

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Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in clutch damage.

10128399

Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014.

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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

10125561

Supersedes Technical Service Bulletin Group 87 number 12-27 dated April 24, 2012.

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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

10125546

The MIL may illuminate for random cylinder misfire if the coolant temperature is between 18 and 36C.

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Update the ECM software using SVM.

10125537

MIL on for random cylinder misfires during cold start.

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This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AL code in the Elsa Campaign/Action Information screen on the day of repair. Vehicle must be within the FEDERAL EMISSIONS warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. The MIL may illuminate for random cylinder misfire if the coolant temperature is between 18 and 36C.

10125535

Supersedes Technical Service Bulletin Group 45 number 13-07 dated September 25, 2013.

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Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs with description ?Brake control module - no signal/communication? are present in several control units. DTCs are stored in the ABS control module. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.

10124941

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.

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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

10124867

Supersedes Technical Service Bulletin Group 17 number 14-50 dated August 15, 2014.

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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

10124823

Customer vehicle is fitted with unauthorized ECM tuning.

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All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. If a vehicle is equipped with unauthorized hardware or software tuning, it can cause stress on vehicle components outside of intended design limits, and can cause damage and additional wear. Subsequently, factory powertrain warranty coverage is reduced or voided.

10124667

Supersedes Technical Service Bulletin Group 37 number 13-81 dated January 16, 2013.

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Vehicle shudders briefly before a stop. Gearbox downshift uncomfortable at low speeds. At speeds below 6 mph, the vehicle shudders briefly when coming to a stop. Because of an unfavorable adjustment between engine and gearbox, the vehicle can shudder under certain driving conditions when changed from second to first gear.

10124621

As part of Audi's ongoing commitment to our environment, Audi is extending the Emissions Control Systems Warranty to...

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cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013 Model Year Audi vehicles with 3.0T engines. The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed in service. The warranty extension is fully transferable to subsequent owners. Audi has determined that under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary airports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of the on-board diagnostic system. In some locales, an illuminated MIL could cause the vehicle to fail an IM emissions inspection, vehicle registration application could be denied. Audi will diagnose, and if necessary clean the engine cylinder head secondary air ports to remove the carbon buildup at no cost to the customer as long as the vehicle is within the time and mileage limits of the warranty extension. This warranty extension covers only the diagnosis and cleaning of the cylinder head secondary air ports to remove the carbon buildup. Reimbursement is applicable only to the repairs described in this Warranty Bulletin.

10124619

Audi has determined that a faulty fuel injector may cause minor misfire conditions and, in turn, cause the Malfunction...

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Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. Please note that it is highly unlikely that the vehicle will experience an issue with multiple fuel injectors at the same time. The MIL is part of the on-board diagnostic system. Please refer to the owner's manual for additional information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause the vehicle to fail an IM emissions inspection, and the vehicle registration application could be denied. Be aware that other conditions (unrelated to the issue described in this bulletin) may cause the MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated conditions. This warranty extension covers only the diagnosis and replacement of a faulty fuel injector.

10124616

Audi has determined that, under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary air ports.

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Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause your vehicle to fail an IM emissions inspection, and your vehicle registration application could be denied. Please be aware that other conditions (unrelated to the issue described in this letter) may cause the MIL in your vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated conditions.

10124492

MIL on. DTCs are stored in the engine control module.

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Hydrocarbons form carbon deposits when low-quality fuel is combined with a short distance driving cycle. The carbon deposits interrupt tumble for efficient fuel/air mixture, which causes cold start misfire.

10123969

Supersedes Technical Service Bulletin Group 01 number 12-57 dated October 29, 2012.

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Noises/inconsistent engine operation after cold start during the catalyst heating phase. The customer may interpret this engine roughness as misfiring. To comply with the legal requirements on exhaust gas emissions according to the LEV-1 and LEV-2 standards, a high exhaust gas quality must be ensured. The necessary catalyst only operates at a temperature over 300C (572F). To achieve this, the catalyst is heated up. The catalyst heating phase is achieved by a late ignition angles and by introducing additional fresh air to the exhaust valves (secondary air system). Late ignition angles make sure that the exhaust gas from the cylinders has a higher temperature. This exhaust gas includes fuel that is un-burnt, and was deliberately injected into great quantities. The secondary air system adds fresh air to the exhaust gas as it leaves the cylinder and the extra fuel is burnt. As a result, the temperatures of the exhaust gas and of the catalyst increase quickly. The afterburning in the exhaust manifold before the catalyst changes the sound characteristic of the engine. This heating-up of the catalyst, including afterburning, is normal and has no effect on the service life of the engine. During this catalyst heating phase, the engine has increased idle speed, may have increased vibrations, and has a different sound characteristic. Depending on conditions, the time of the catalyst heating phase varies.

10123882

Supersedes Technical Service Bulletin Group 19 number 11-19 dated February 10, 2011.

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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

10123846

Steering wheel lock does not work.

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Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. DTC with description "Brake control unit, no signal/communication" is present in several control units. DTC entry in ABS Control unit, J104 (03). One or more may be present. This condition does not result in any drivability concerns. The steering system is fully connected. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.

10123764

Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015.

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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

10123763

Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015.

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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

10123703

The red coolant light is illuminated, indicating that the coolant temperature is too high or that the coolant level is too low.

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The engine speed governing light is illuminated with the message ?Engine speed maximum XXXX rpm?. To prevent the engine from overheating, the engine speed is automatically limited to the displayed maximum. DTCs are stored in the ECM. Tolerances of opening spring in thermostat cause the condition.

10123591

Supersedes Technical Service Bulletin Group 00 number 10-01 dated February 5, 2010.

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Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

10123587

Supersedes Technical Service Bulletin Group 19 number 13-35 dated March 25, 2013.

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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

10123584

When the engine is first started in warm ambient temperatures, the idle may fluctuate when the vehicle is put into gear.

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There is an issue with the engine control module (ECM) software.

10122805

MIL light on. P2015 sender of intake manifold flap position/air flow control, implausible signal P2020 sender of intake...

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manifold flap position, intake manifold flap 2, implausible signal. Engine may have reduced performance without significant loss of power or stalling. Check service history to see if the improved ? B? suffix V157 Intake Flap motor has already been installed previously; if yes, only replace the potentiometer seals as described below. The fault entry is made because a linkage of the intake manifold flap adjustment sticks. This is caused by deformed oil seal behind the potentiometers.

10122803

Supersedes Technical Service Bulletin Group 01 number 12-51 dated July 18, 2012.

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Noises/inconsistent engine operation after cold start during the catalyst heating phase. The customer may interpret this engine roughness as misfiring. To comply with the legal requirements on exhaust gas emissions according to the LEV-1 and LEV-2 standards, a high exhaust gas quality must be ensured. The necessary catalyst only operates at a temperature over 300C (572F). To achieve this, the catalyst is heated up. The catalyst heating phase is achieved by a late ignition angles and by introducing additional fresh air to the exhaust valves (secondary air system). Late ignition angles make sure that the exhaust gas from the cylinders has a higher temperature. This exhaust gas includes fuel that is un-burnt, and was deliberately injected into great quantities. The secondary air system adds fresh air to the exhaust gas as it leaves the cylinder and the extra fuel is burnt. As a result, the temperature of the exhaust gas and of the catalyst increases quickly. The afterburning in the exhaust manifold before catalyst changes the sound characteristic of the engine. This heating-up of the catalyst, including afterburning, is normal and has no effect on the service life of the engine. During this catalyst heating phase the engine has increased idle speed, may have increased vibrations, and a different sound characteristic. Depending on conditions the time of the catalyst heating phase varies.

10122799

Supersedes Technical Service Bulletin Group 17 number 12 - 31 dated August 30, 2012.

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Oil consumption measurement - Repair Authorization (CA). In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil.

10122766

Supersedes Technical Service Bulletin Group 94 number 11-52 dated October 11, 2011.

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Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. Damp air settles on the inside of a cold lens, which creates condensation. The headlight circulation system allows air from the outside to flow through the headlights. This open waterprotected ventilation system (needed for pressure compensation) creates different climate zones in the headlight: very warm areas, where the lens is warmed up by the light, and relatively cool areas, where the lens is cooled own by the air flow. Considerable differences in humidity and temperature between the inside and the outside of the headlights, even while driving, can lead to condensation. This is especially true in cold and wet weather, but it can also happen after a car wash, after steam cleaning the engine or the front end, with overnight temperature changes, etc. This phenomenon is more visible on lenses made of clear glass than on lenses with patterns. The moisture does not affect the headlight function (light performance) and does not lead to corrosion or other damage to headlight parts.

10122674

The customer may state that the outside ambient temperature display is incorrect.

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To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4 F (2 C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc.

10122465

Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013.

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Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition.

10122452

Supersedes Technical Service Bulletin Group 00 number 13-49 dated May 14, 2013.

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Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

10122440

Audi has determined that, under specific conditions, the turbocharger could malfunction and may cause the Malfunction...

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Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause your vehicle to fail an IM emissions inspection, and your vehicle registration application could be denied. Please be aware that other conditions (unrelated to the issue described in this letter) may cause the MIL in your vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated conditions. Dealers will diagnose and replace a faulty turbocharger if necessary, at no cost to you as long as the vehicle remains within the time and mileage limits of this warranty extension.

10122415

Supersedes Technical Service Bulletin Group 19 number 13-41 dated June 20, 2013.

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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

10122376

Some vehicles may experience random cylinder misfires during cold start or warm up which could cause the Malfunction Indicator Light (MIL) to come on.

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If the MIL is on because of this issue, a vehicle will not pass an IM (emissions) inspection. Install improved engine control module (ECM) software.

10121996

Supersedes Technical Service Bulletin Group 01 number 12-55 dated October 22, 2012.

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MIL on. DTCs are stored in the engine control module (ECM). Engine may have reduced power without significant loss of power or stalling. A deformed oil seal behind the potentiometer causes a linkage of the intake manifold flap adjustment to stick, which sets the DTCs. When the potentiometer is removed, the oil seal can be seen.

10121486

MIL on. DTCs may be stored in the engine control module (ECM).

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Freeze frame data indicates that the DTCs are stored during cold start (engine coolant temperature between 18 and 36 C). Software update is needed.

10121385

Audi has determined that a faulty fuel injector may cause minor misfire conditions and, in turn, cause the Malfunction...

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Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. In our continuing efforts to assure proper performance of Audi vehicles, your dealer will diagnose and replace a faulty fuel injector, if necessary, at no cost to you as long as the vehicle remains within the time and mileage limits of this warranty extension. Please keep this letter with your Warranty booklet and deliver it to any new owner, along with the owner?s manual.

10121339

Supersedes Technical Service Bulletin Group 97 number 13-35 dated March 27, 2013.

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Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs are stored in the ABS control module. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.

10121324

Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010.

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Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

10121305

Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012.

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Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.

10120805

Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014.

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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

10120686

Supersedes Technical Service Bulletin Group 17 number 13-46 dated November 7, 2013.

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Customer complains of excessive oil consumption. Production solution is Crankcase pressure reduction starting with model year 2013.

10120682

Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013.

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Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.

10120674

Supersedes Technical Service Bulletin Group 17 number 15-55 dated February 9, 2015.

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Customer complains of excessive oil consumption. Crankcase pressure reduction starting with model year 2013.

10120041

Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014.

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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

10119946

Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013.

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This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).

10119945

Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013.

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Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

10119940

Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013.

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The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

10118397

The red coolant light is illuminated , indicating that the coolant temperature is too high or that the coolant level is too low.

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The engine speed governing light is illuminated with the message " Engine speed maximum XXXX rpm". To prevent the engine from overheating, the engine speed is automatically limited to the displayed maximum. DTCs are stored in the ECM due to the problem. Tolerances of opening spring in thermostat cause the condition.

10093308

THIS TECHNICAL SERVICE BULLETIN NOTIFIES THE READER THAT IF THE TPMS MESSAGE APPEARS BRIEFLY AFTER THE ENGINE IS STARTED...

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AND THEN DISAPPEARS, IT DOES NOT INDICATE AN ISSUE WITH THE TPMS SYSTEM.

10058584

AUDI: ENGINE, ON SOME VEHICLES, WOULD RUN IRREGULARLY OR HAVE MALFUNCTION INDICATOR LAMP (MIL) ON OR POSSIBLE FILTER...

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ELEMENT FOR CAMSHAFT ADJUSTMENT VALVE CAN LOOSEN AND IN OIL CIRCUIT, THERE IS NO DAMAGE FROM LOOSENED PARTICLES. MODEL ALL. ALL YEARS. *PE

10056162

AUDI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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A WARRANTY EXTENSION HAS BEEN ISSUED FOR 10 YRS OR 120, 000 MILES, WHICHEVER OCCUR FIRST, ON EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS, UNDER SPECIFIC CONDITIONS. MODEL 2008-2011. *PE

10055801

AUDI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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THE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WHEN A RANDOM CYLINDER MISFIRES DURING EITHER A COLD START OR WARM UP. MODEL 2008-2012 S5. *PE

10053944

AUDI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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INFORMATION PROVIDED REGARDING WARRANTY EXTENSION ON CARBON BUILDUP REMOVAL, ENGINE CYLINDER HEAD SECONDARY AIR PORTS. MODELS 2009-2012. NO MODEL PROVIDED. *PE

10053873

AUDI: WHEN LOW QUALITY FUEL IS COMBINED WITH SHORT DISTANCE DRIVING CYCLE, HYDROCARBONS FORM CARBON DEPOSITS, WHICH...

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INTERRUPT TUMBLE MIXTURE OF FUEL/AIR, CAUSING COLD START MISFIRE. MODEL 2008-09 S5. *PE

10043576

AUDI: VEHICLE HAVE ISSUES WITH IGNITION KEY CAN NOT BE REMOVED FROM IGNITION; VEHICLE IN PARK POSITION BUT UNABLE TO...

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MOVE SHIFTER; ENGINE SWITCHED OFF BUT REMOTE CONTROL CAN NOT LOCK WITH ADVANCED KEY; PARK IS NOT RECOGNIZED ELECTRICALLY. *PE

10038589

AUDI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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A SEAL INSIDE THE COOLANT PUMP CAN WEAR OUT AND LEAK COOLANT. THIS ALSO CAUSED THE ENGINE LIGHT TO COME ON. *RM UPDATED ON 06/27/2011. *KB

10035249

AUDI: MIL ON; ROUGH IDLE; ONE OR MORE OF THE FOLLOWING DTCS ARE STORED-DTC P0300 (RANDOM/MULTIPLE CYLINDER MISFIRE DETECTED); DTC P0301-0312 (CYL.

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1 MISFIRE DETECTED-CYL.12 MISFIRE DETECTED); ENGINE MAY HAVE REDUCED PERFORMANCE WITHOUT SIGNIFICANT LOSS OF POWER OR STALLING. *PE

10035248

AUDI: MIL ON; ROUGH IDLE, ONE OR MORE OF THE FOLLOWING DTCS ARE STORED-DTC P0300 RANDOM/MULTIPLE CYLINER MISFIRE DETECTED; DTC P0301-0312 (CYL.

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1 MISFIRE DETECTED-CYL. 12 MISFIRE DETECTED); ENGINE MAY HAVE REDUCED PERFORMANCE WITHOUT SIGNIFICANT LOSS OF POWER OR STALLING. *PE

10030784

AUDI: ENGINE WILL NOT START WITH POSSIBLE MIL/EPC ON (P0087, P0088, P310B).

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ENGINE DOESN'T START. THE FOLLOWING DTC ENTRIES MAY BE LOGGED IN THE FAULT MEMORY INDIVIDUALLY OR IN COMBINATION: FUEL RAIL/SYSTEM PRESSURE TOO LOW-P0087; FUEL RAIL/SYSTEM PRESSURE TOO HIGH-P0088; LOW FUEL PRESSURE REGULATION, FUEL PRESSURE OUTSIDE OF TOLERANCE-P310B. *PE

Other

77 bulletins
11032137

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

11022664

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

11021447

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

11012483

This bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic...

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mode.

11011285

This TSB Provides information when parking assistance provides false warnings.

11011240

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

11009941

This bulletin provides diagnostic information regarding the locking system.

11009313

This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical...

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Assistnce Center (TAC).

11007305

This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.

11007224

This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.

11005865

This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.

11005848

This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center...

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(TAC).

11002208

This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.

11002108

This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.

10254035

This bulletin provides general information regarding outside air temperature readings.

10253261

This bulletin provides information when the remote control key is inoperative.

10250179

Elsa newsletter

10250106

Elsa newsletter

10249085

Google Maps Street View (NVLW))

10248208

This bulletin provides information when the parking assistance provides false warnings.

10246152

This bulletin provides general information about the outside air temperature reading.

10245285

This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.

10244517

This bulletin provides damage assessment guidelines for textile seat covers.

10244467

This bulletin provides instructions regarding unauthorized chip tuning (TD1).

10244320

This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans...

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(Ghost faults).

10243988

Elsaweb Newsletter

10243930

This bulletin provides information on the additional reporting requirements for safety related inquiries.

10243918

Audi Oil Capacity Chart

10243793

Audi Elsa Newsletter

10243791

Audi Elsa Newsletter

10243790

Audi Elsa Newsletter

10243787

Audi Elsa Newsletter

10243780

Audi Elsa Newsletter

10243775

Audi Elsa Newsletter

10243761

Audi Elsa Newsletter

10243756

Audi Elsa Newsletter

10242903

This bulletin provides information on professional noise analysis with the VAS 611 015 PICO NVH Tool.

10238241

This bulletin provides information for when an unpleasant odor is coming from the heating and ventilation system.

10238221

This bulletin provides information for when an unpleasant odor is coming from the heating and ventilation system.

10236601

This bulletin provides instructions for ordering replacement Safety Certification labels or VIN plates.

10236376

This bulletin provides information for when the customer advises that there is cracking, grinding, rattling, humming,...

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whining, or similar interference.

10234559

This information bulletin contains a background on the outside air temperature reading.

10226530

ATF pan leaks

10210524

This is an informational bulletin containing information about the outside temperature reading.

10209454

Dealer Communication: Vehicle Sales Reporting, Reinstatement, and Audit Policy

10207170

This bulletin contains instructions for identifying and mixing factory fill coolants.

10204514

Several weeks ago, the ODIS Quick Reference Guide was sent to all dealer technicians (non-corporate

10198567

This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.

10185155

This special notice is to inform dealers to return the part numbers listed (State of California only).

10180155

Added new graphic to reflect where to find MY 21 information

10174389

This information bulletin contains a background on the outside air temperature reading.

10169098

New document 2004-2020 A4 allroad, A6 allroad, A8L, R8 Spyder

10155644

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...

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numbers going forward.

10128350

This informational bulletin contains all the the Audi Oil Quality Standards that should be used when doing an oil...

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change.

10127992

This technical bulletin provides instructions for an an error message and updating with an SVM code.

10127840

This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...

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exist or it is inoperative/constant warning.

10124898

This is an advance notice for Audi of America employees.

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This notice contains information for the accessories operations technical bulletin.

10121987

This document contains the Audi oil capacity chart.

10072128

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10072124

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069583

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067645

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067432

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066930

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066909

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066899

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066890

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066853

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066824

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066809

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10066330

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065667

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065650

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063885

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10063095

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10045043

AUDI: BACK UP CAMERA IMAGE IS INCORRECT OR OFF, TOO BRIGHT, TOO DARK, FUZZY, DISTORTED OR OPAQUE.

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MODELS AUDI Q5, Q7, A4, A5, A5 CABRIOLET (2009-14), A5, S5 (2008-14), A8 (2010-14) AND A6 (2011-14). *PE

10043562

AUDI: WHEN VEHICLE IS AT CONSTANT SPEED OR IS ACCELERATING, FROM THE FRONT CAN HEARD CONSTANT HOWLING, OR DRONING, OR A SCRAPING NOISE.

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*PE

Electrical

51 bulletins
11002235

This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.

11002135

This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.

10252235

ECM Software Update

10251014

Replaced adaptive damping suspension control module cannot be coded

10250102

ECM Software

10249077

ECM Software Update

10231126

i-wire new wiring diagram application

10231069

Support for Customers Affected by Alternator Back-order

10231061

Support for Customers Affected by Alternator Back-order

10231029

Support for Customers Affected by Alternator Back-order

10231019

Support for Customers Affected by Alternator Back-order

10230850

Support for Customers Affected by Alternator Back-order

10228815

Support for Customers Affected by Alternator Back-order

10228298

A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.

10221950

A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.

10216651

The customer complains of one or more of the following issues: ? When the vehicle is completely refueled, the vehicle...

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range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. ? When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. ? There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

10216628

Customer vehicle is fitted with unauthorized ECM tuning.

10212674

Key does not stay or engage in ignition lock

10212668

Low battery charge: excess current draw location

10212667

Battery testing and charging - vehicles with BDM

10210622

It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to...

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become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).

10128222

Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with...

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high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.

10124893

Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013.

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Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

10124638

Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011.

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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

10124522

Supersedes Technical Service Bulletin Group 91 number 10-70 dated October 26, 2010.

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Sequence of error messages are seen on the radio display screen after a CD was loaded into or removed from the internal CD drive. "Drive defective. The error could be corrected by resetting it (see radio system owner's manual). Otherwise, contact your Audi dealer." "The CD-drive is damaged and was therefore deactivated." The CD drive cannot be selected in the Source list and is described as "damaged." After the ignition is cycled or a radio reset performed, the CD drive is fully operational. DTC 00468 (CD-ROM Drive -R92- Faulty) is stored in the radio (address word 56). The DTC will be sporadic if the ignition has been cycled or a radio reset performed and will automatically be cleared after 40 ignition cycles without a reoccurrence. Only vehicles with the CAN-based generation 3 radio (Concert (PR 8UQ) or Symphony (PR 8YN)) are affected.

10124000

Supersedes Technical Service Bulletin Group 91 number 12-61 dated October 1, 2012.

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Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

10123911

Supersedes Technical Service Bulletin Group 28 number 12-19 dated May 1, 2012.

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The master key with remote control does not engage or stay in the ignition lock. On vehicles without Advanced Key, the remote keys are inoperable. Keyless unlocking/locking using the door handle and keyless opening of the trunk lid using the trunk handle are inoperable. The vehicle cannot be started with the Start/Stop button. The remote keys are inoperable. The message "ignition lock faulty" may appear in the instrument cluster driver information display. DTC 00166 (Access/Start Authorization Switch -E415- Incorrect Signal) may be stored in Comfort System Central Control Module J393 (address word 46). It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).

10123775

Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013.

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The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.

10123653

Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014.

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When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

10123577

The adaptive damping suspension control module, J250, cannot be coded via SVM spec/actual after it has been replaced.

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A new generation of the adaptive damping suspension control module, J250, was placed into production. The new generation control module must be coded and parameterized using an SVM code, which is listed in the attached ETKA Parts Bulletin, 9-119. This parts bulletin can be found in the ETKA Remarks for the part number.

10122846

Supersedes Technical Service Bulletin Group 87 number 12-32 dated September 5, 2012.

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Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C Pressure/Temperature Sensor G395 leaks refrigerant. This causes Sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the J519 Central Electrics Control unit to Sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of Vehicle Electrical System Control Module J519. Vehicle Electrical System Control Module J519 transfers the information provided by the sensor via the comfort data bus to Climate Control Module J255.

10122678

Supersedes Technical Service Bulletin Group 57 number 10-38 dated December 1, 2010.

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One or more door handle touch sensors cannot be used to unlock the vehicle doors. Through diagnosis it has been determined that a door handle touch sensor must be replaced. Otherwise, the vehicle locks function normally, such as when using the remote key or the interior lock switch. It is possible incompatible door handle touch sensors are installed. This could be due to either the door handle touch sensors or the Central Comfort System control unit J393 (address word 46) having been replaced previously.

10122563

Supersedes Technical Service Bulletin Group 91 number 13-02 dated August 30, 2013.

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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

10122523

A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.

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This DTC is normal. It indicates that the parameter data has not been properly programmed into the ECU by SVM.

10122472

Supersedes Technical Service Bulletin Group 64 number 12-22 dated July 5, 2012.

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After one or both of the front door control units (J386/J387) is replaced, one or both of the rear door control units (J3888/J389) cannot be coded or parameterized via an SVM specified vs. actual comparison (spec/actual). The parameter data in the software coding container has changed for the front and rear door control units. As a result, an SVM code is required to update the parameter data for any replacement control unit. Simply running an SVM spec/actual will not code nor update the parameter data in the new replacement control unit. A hardware change suggestion will be provided when an SVM spec/actual is executed. An additional hardware replacement is not required.

10122332

Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012.

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When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

10122320

This document contains information on the upcoming emissions service action 24AM for the ECM software.

10122295

Supersedes Technical Service Bulletin Group 69 number 13-26 dated October 21, 2013.

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After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model's SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed. If the SVM code was not acquired through the GP bulletin in ETKA, follow the instructions in the Service section of this bulletin to update the control module.

10121511

Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011.

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The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.

10121316

Supersedes Technical Service Bulletin Group 69 number 12-25 dated April 25, 2012.

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After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model?s SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed.

10121306

Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012.

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The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.

10120832

Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014.

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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

10120052

Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010.

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Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.

10120050

Supersedes Technical Service Bulletin Group 94 number 12-96 dated November 1, 2012.

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Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.

10049959

AUDI: 57 DOOR HANDLE TOUCH SENSOR (ADVANCED KEY) WILL NOT UNLOCK VEHICLE.

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57 12 81 2020472/5 DECEMBER 19, 2012. SUPERSEDES TECHNICAL SERVICE BULLETIN GROUP 57 NUMBER 10-38 DATED 1 , 2010. UPDATED 1/23/2013 *JS

10036569

AUDI: DOOR HANDLE TOUCH SENSOR (ADVANCED KEY) WILL NOT UNLOCK VEHICLE.

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FOLLOWING CONDITIONS MAY BE PRESENT-ONE OR MORE DOOR HANDLE TOUCH SENSORS CANNOT BE USED TO UNLOCK THE VEHICLE DOORS; THROUGH DIAGNOSIS IT HAS BEEN DETERMINED THAT A DOOR HANDLE TOUCH SENSOR MUST BE REPLACED. *PE

10036469

AUDI: KEY DOES NOT STAY OR ENGAGE IN IGNITION LOCK.

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ON VEHICLES WITHOUT ADVANCED KEY, THE REMOTE KEYS ARE INOPERABLE. ON VEHICLES WITH ADVANCED KEY, UNLOCKING/LOCKING USING THE DOOR HANDLE AND THE OPENING OF THE TRUNK LID WITH TRUNK HANDLE ARE INOPERABLE; VEHICLE CANNOT BE STARTED WITH START/STOP BUTTON; REMOTE KEYS ARE INOPERABLE. *PE

10035273

AUDI: FUEL GAUGE DOES NOT REFLECT FUEL TANK IS FULL.

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THE FUEL GAUGE DOES NOT SHOW FULL EVEN THOUGH THE TANK IS COMPLETELY FILLED. THIS MAY OCCUR AFTER THE VEHICLE HAS BEEN TRANSPORTED BY A VEHICLE TRANSPORT TRUCK. THE LOWERED READING IS TRIGGERED WHEN THE VEHICLES ARE LOADED ONTO VEHICLE TRANSPORT TRUCKS OR WHEN PARKING ON AN INCLINE. THE VEHICLE IS TILTED, CAUSING THE FUEL LEVEL SENSOR VALUE TO CHANGE WITHOUT THERE BEING A SPEED SIGNAL IN THE INSTRUMENT CLUSTER. AS A RESULT, THE INSTRUMENT CLUSTER PERCEIVES A REFUELING PROCESS. *PE

10032429

AUDI: SERVICING GROUND WIRE.

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WATER MAY ENTER THE WIRING HARNESS. VEHICLES MANUFACTUREED WITHIN A SPECIFIC PERIOD IT IS POSSIBLE THAT, DUE TO THE ROUTING OF ONE OF THE GROUND WIRES, WATER CAN ENTER THE SHEATHING (CORRUGATED TUBE) OF THE GROUND WIRE AND THEN GET INTO THE WIRING HARNESS. *PE

10032416

AUDI: SERVICING GROUND WIRE.

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WATER MAY ENTER THE WIRING HARNESS. VEHICLE MUST MEET ALL OF THE FOLLOWING CRITERIA-PROCEDURE IS VALID ONLY FOR VEHICLES THAT SHOW THE 97Q5 CODE IN THE ELSAWEB CAMPAIGN/ACTION INFORMATION SCREEN ON THE DAY OF REPAIR; VEHICLE MUST BE WITHIN THE LIMITED NEW VEHICLE WARRANTY; PROCEDURE MUST BE PERFORMED WITHIN THE ALLOTTED TIME FRAME; PROCEDURE MUST BE PERFORMED ON APPLICABLE VEHICLES IN DEALER INVENTORY PRIOR TO SALE. *PE

10032290

AUDI: SOFTWARE VERSION MANAGEMENT (SVM), OPERATING INSTRUCTIONS.

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SVM IS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (RE-PROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN AUDI VEHICLES. THIS SYSTEM USES THE VAS 5051B OR VAS 5052 DIAGNOSTIC TOOLS TO SEND VEHICLE SPECIFIC DATA TO THE SVM DATABASE, TO DOWNLOAD INSTRUCTIONS FROM THE SVM DATABASE, AND TO FLASH CONTROL UNITS FOR IDENTIFIED SOFTWARE UPDATES. *PE

Brakes

39 bulletins
11009351

This bulletin provides information regarding the general approach to brakes rubbing.

10251044

squealing from front brakes (PR-1LJ)

10251033

squealing from front brakes (PR-1LJ)

10251029

ABS warning light on with additional warning lights on (EPB/TPMS/EPC/MIL) - Wire harness damage

10250999

Shock absorber leaks: assessment aid

10250988

squealing from front brakes (PR-1LJ)

10250976

squealing from front brakes (PR-1LJ)

10250966

Brake pulsation diagnostic guidelines

10250959

Shock absorber leaks: assessment aid

10250665

Shock absorber leaks: assessment aid

10250658

Shock absorber leaks: assessment aid

10235359

This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.

10226529

Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals

10226464

ABS warning light on - wire harness damage

10217895

This technical service bulletin provides troubleshooting for brake noise.

10212703

Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals

10187575

This informational contains an explanation for when the customer hears creaking noises when braking at almost standstill...

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(crawling when pulling away or briefly before standstill).

10128474

Supersedes Technical Service Bulletin Group 46 number 15-11 dated June 29, 2015.

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Customer may complain about brake squeak or squeal with light to moderate pedal pressure from front brakes.

10128242

Brake-related vibration and pulsation has several causes that depend on driving style and resulting brake disc ...

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temperature, as well as environmental conditions. Both the intensity of the wear of the brake system and the type of wear depend on the operating conditions of the vehicle. The wear of the brake discs is determined by the frequency and intensity of the brake operations. Dirt build-up, exposure to sand, long standing times, and road salt or similar, can also promote wear as well as cause scoring marks on the brake discs. The driving style of the driver also influences the wear of the brake system. An overly-aggressive driving style, which results in frequent sharp braking, can lead to more wear (particularly of the brake pads). A gentle driving style can result in very light brake applications. If the brakes are always applied with little pressure, a rust film and other airborne particles may settle on the brake discs and pads. Firm brake operations can help clean off such build-up from the brakes.

10127860

This informational bulletin contains knowledge on why oil may appear on one or several of the shock absorbers.

10127856

This informational bulletin contains technical information for when there is condensation visible on the inside of the...

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headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.

10124505

Customer may report sporadically hearing the parking brake being actuated after the vehicle has been switched off.

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If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.

10123873

Supersedes Technical Service Bulletin Group 46 number 12-22 dated June 5, 2012.

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Brakes squeak or squeal when braking with light to moderate force on vehicles produced before June 20, 2011 (calendar week 25 of 2011).

10123768

Supersedes Technical Service Bulletin Group 46 number 15-21 dated September 11, 2015.

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Customer may complain about brake squeak or squeal with light to moderate pedal pressure.

10123767

Supersedes Technical Service Bulletin Group 46 number 15-17 dated July 14, 2015.

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Customer may complain about brake squeak or squeal with light to moderate pedal pressure.

10123716

Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014.

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DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.

10123658

Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014.

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Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

10123575

Supersedes Technical Service Bulletin Group 46 number 13-30 dated March 13, 2013.

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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.

10122547

Supersedes Technical Service Bulletin Group 46 number 14-73 dated March 12, 2014.

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Brakes squeak or squeal when used with light to moderate force. The vehicle was produced before September 3, 2012 (calendar week 36). This bulletin does not apply to vehicles produced on September 3, 2012 or later. For vehicles built on September 3, 2012 or later, use TSB 2034181: 46 Brake noise analysis and handling, or other applicable TSBs.

10122540

Supersedes Technical Service Bulletin Group 40 number 13-34 dated September 23, 2013.

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Oil appears on one or several shock absorbers.

10122289

Supersedes Technical Service Bulletin Group 46 number 13-41 dated June 11, 2013.

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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.

10122192

Supersedes Technical Service Bulletin Group 46 number 12-23 dated June 18, 2012.

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Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines.

10121338

Supersedes Technical Service Bulletin Group 44 number 13-36 dated February 18, 2013.

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This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.

10121331

Supersedes Technical Service Bulletin Group 40 number 10-04 dated April 1, 2010.

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Oil appears on one or several shock absorbers. Oil may appear on a shock absorber. As a result of a leak because the shock absorber is damaged. As a result of residue from when the shock was filled during production, or of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

10120813

Supersedes Technical Service Bulletin Group 46 number 14-89 dated July 21, 2014.

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Customer may complain about brake squeak or squeal with light to moderate pedal pressure. If front brake discs or brake pads are close to their wear limit, foreign objects between brake disc and brake pad, such as small stones, grit, rust build-up, or sand, un-ground or corroded friction materials, or metallic deposits from disc material in brake pad exists, then this TSB does not apply.

10120003

Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012.

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Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.

10054859

AUDI: ON CERTAIN VEHICLES, USE CALIBRATED TORQUE WRENCH AND NOT TORQUE STICKS, TORQUE EXTENSION BARS AND IMPACT...

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GUNS/WRENCHES NOT APPROVED FOR USAGE ON WHEEL BOLTS BY MANUFACTURER, THAT CAN CAUSE DAMAGE TO BRAKE, STEERING WHEEL, HUB. MODEL 1995-2014 ALL. *PE

10054858

AUDI: DUE TO DAMAGE ABS WHEEL SPEED SENSOR DURING PRODUCTION, SOME VEHICLES MAY EXPERIENCE STEERING WHEEL NOT LOCKING,...

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IGNITION KEY CANNOT BE REMOVED, AND OTHER VARIOUS ISSUES. MODEL 2009-2014 A4/S4, A5/S5, A5/S5 CAB, Q5. *PE UPDATED 05/21/2014 *JS

10052307

AUDI: SOME VEHICLES MAY LACK POWER OR WILL NOT MOVE AFTER STOP DUE TO SIMULTANEOUSLY DEPRESSING THE BRAKE AND ACCELERATOR PEDALS.

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*JS

Infotainment

36 bulletins
11011282

This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.

11007345

This bulletin proves information when the bluetooth does not work, adaption channel deactivated.

11007264

This bulletin proves information when the bluetooth does not work, adaption channel deactivated.

11005935

This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.

11003024

This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1

11002981

This bulletin provides information when there are speaker rattles, vibration or audio interference.

11002955

This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1

11002912

This bulletin provides information when there are speaker rattles, vibration or audio interference.

10250322

This bulletin provides information pertaining to MMI Navigation database concerns.

10241458

This bulletin provides information for when the customer has concerns about the navigation route guidance.

10230790

This bulletin advises that the MMI screen may freeze, or go blank and then restart when a special character like a...

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symbol or emoticon is used in the name field for contact(s).

10212144

This informational bulletin contains instructions for when the message "Audi pre sense currently restricted.

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See owner's manual" is displayed in the instrument cluster without DTCs.

10204503

The navigation DVD or other CD/DVD cannot be ejected.

10204498

Components on the doors or the parcel shelf vibrate while heavy bass audio is played.

10191558

Elsa2Go campaign information is now 100% aligned with ElsaPro.

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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

10176069

This technical service bulletin provides troubleshooting for issues with the navigation map database.

10176067

This informational bulletin contains instructions for when a phone is connected to the vehicle via Bluetooth, one of the...

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following conditions occurs when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system): *The MMI screen goes blank then restarts. *The MMI screen freezes for a few minutes then recovers.

10171830

This bulletin contains inspection guidelines for radio interference that causes noises in the speaker.

10127949

This informational bulletin contains resource information for when the traffic feature is inoperative in the MMI...

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navigation.

10124877

The following message appears on the MMI display: ?Device or cable type not supported?.

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The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.

10124763

Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013.

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The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not.

10124745

Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014.

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The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB.

10124525

Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012.

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The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.

10123670

Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013.

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The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

10123667

The traffic feature in the MMI navigation is inoperative.

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If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.

10122359

Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013.

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The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.

10122357

Supersedes Technical Service Bulletin Group 91 number 14-19 dated January 3, 2014.

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Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

10122302

Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012.

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Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.

10122199

Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011.

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During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

10121506

Supersedes Technical Service Bulletin Group 57 number 12-70 dated September 5, 2012.

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Vibration noises from the doors or the rear parcel shelf are heard, particularly when heavy bass audio is playing. Components on the doors or the parcel shelf vibrate while heavy bass audio is played.

10121367

Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012.

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The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

10120002

Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012.

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The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.

10119956

Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014.

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The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.

10119955

Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008.

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Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".

10094116

THIS TECHNICAL SERVICE BULLETIN EXPLAINS POSSIBLE CAUSES FOR THE REARVIEW CAMERA TO NOT DISPLAY AN IMAGE.

10092769

THIS TECHNICAL SERVICE BULLETIN EXPLAINS POSSIBLE CAUSES FOR THE REARVIEW CAMERA TO NOT DISPLAY AN IMAGE.

Steering

33 bulletins
11009347

This bulletin provides information when there are vibrations and rotational steering wheel vibrations.

11007315

This bulletin provides information vibrations and rotational steering wheel vibrations.

11007234

This bulletin provides information vibrations and rotational steering wheel vibrations.

10251025

Steering wheel shimmy, vibration and/or oscillation

10251023

Steering wheel shimmy, vibration and/or oscillation

10251018

Steering wheel shimmy, vibration and/or oscillation

10251000

Squeaking noises when steering or maneuvering

10250982

Steering wheel shimmy, vibration, and/or oscillation

10250971

Steering wheel shimmy, vibration, and/or oscillation

10250958

Squeaking noises when steering or maneuvering

10250949

Steering wheel leather damage, all vehicles

10250944

Steering wheel shimmy, vibration, and/or oscillation

10250664

Squeaking noises when steering or maneuvering

10250659

Squeaking noises when steering or maneuvering

10250555

This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering...

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slowly.

10250554

This bulletin provides information for when the steering column adjustment does not work.

10250475

Steering wheel shimmy, vibration and/or oscillation

10233489

This bulletin states that squeaking noises which may be more prevalent in wet weather during steering is normal and...

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repair is not needed.

10216490

This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering...

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wheel isn't heating evenly.

10204489

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel.

10165813

This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering...

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slowly.

10124888

Supersedes Technical Service Bulletin Group 44 number 14-50 dated May 14, 2014.

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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid.

10124754

Supersedes Technical Service Bulletin Group 48 number 13-54 dated September 13, 2013.

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Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

10124653

Supersedes Technical Service Bulletin Group 48 number 13-46 dated July 22, 2013.

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Customer hears squeaking noises when turning or maneuvering the steering wheel. The folds of the outer CV joint rubber boots can touch each other when the steering wheel is turned.

10124512

Supersedes Technical Service Bulletin Group 40 number 09-06 dated August 3, 2009.

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Customer hears squeaking noises when turning or maneuvering the steering wheel. The folds of the outer CV joint rubber boots can touch each other when the steering wheel is turned.

10123987

Supersedes Technical Service Bulletin Group 44 number 13-35 dated January 18, 2013.

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Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.

10123712

Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014.

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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

10122539

Supersedes Technical Service Bulletin Group 40 number 13-35 dated September 23, 2013.

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Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.

10122467

Supersedes Technical Service Bulletin Group 44 number 14-49 dated April 17, 2014.

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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly.

10122338

Supersedes Technical Service Bulletin Group 44 number 13-44 dated November 21, 2013.

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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

10121497

Supersedes Technical Service Bulletin Group 44 number 13-42 dated September 27, 2013.

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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic.

10121342

Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012.

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Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

10121332

Supersedes Technical Service Bulletin Group 40 number 12-23 dated May 14, 2012.

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Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.

Fuel System

19 bulletins
10249054

Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the...

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State of Minnesota.

10231590

This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.

10228314

The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...

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conditions.

10228302

High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.

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Media files can now be viewed on any smartphone or tablet.

10224993

The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...

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conditions.

10224981

High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.

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Media files can now be viewed on any smartphone or tablet.

10221966

The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...

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conditions.

10221954

High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.

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Media files can now be viewed on any smartphone or tablet.

10173838

This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.

10138345

Over time and mileage and under certain conditions, the factory-installed catalysts may not perform as required by Federal regulations.

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If the effectiveness of a catalyst is reduced, this may result in an increase in tailpipe emissions and the vehicle could fail to pass an emissions inspection. Updated exhaust clamp part number to reference ETKA

10133329

Over time and mileage and under certain conditions, the factory-installed catalysts may not perform as required by Federal regulations.

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If the effectiveness of a catalyst is reduced, this may result in an increase in tailpipe emissions and the vehicle could fail to pass an emissions inspection. Updated exhaust clamp part number for A6 and A8 models

10133328

Over time and mileage and under certain conditions, the factory-installed catalysts may not perform as required by Federal regulations.

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If the effectiveness of a catalyst is reduced, this may result in an increase in tailpipe emissions and the vehicle could fail to pass an emissions inspection. ? Added repair availability for A8 (criteria 4E) and A6 (criteria 4F). ? Updated claiming instructions. ? Note added to repair instructions regarding consequential damage.

10133276

Over time and mileage and under certain conditions, the factory-installed catalysts may not perform as required by Federal regulations.

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If the effectiveness of a catalyst is reduced, this may result in an increase in tailpipe emissions and the vehicle could fail to pass an emissions inspection.

10124882

High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.

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Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.

10123656

Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013.

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The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.

10120015

This document contains general information on the upcoming warranty extension on the high pressure fuel pump.

10056161

AUDI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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UNDER SPECIFIC CONDITIONS, THE EMISSIONS CONTROL SYSTEMS WARRANTY, FOR FUEL INJECTOR REPLACEMENT, HAS BEEN EXTENDED TO 10 YRS OR 120,000 MILES, WHICHEVER HAPPENS FIRST. MODEL 2009-2011. *PE

10037359

AUDI: FUEL TANK DOES NOT REFLECT THAT FUEL TANK IS FULL.

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*RM

10033209

AUDI: FUEL GAUGE DOES NOT REFLECT FUEL TANK IS FULL.

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THE FUEL GAUGE DOES NOT SHOW FULL EVEN THOUGH THE TANK IS COMPLETELY FILLED. THIS MAY OCCUR AFTER THE VEHICLE HAS BEEN TRANSPORTED BY A VEHICLE TRANSPORT TRUCK. *PE

Software & Calibration

19 bulletins
10231144

Technical bulletins and updates

10231142

Technical bulletins and updates

10231140

Technical bulletins and updates

10231139

Technical bulletins and updates

10231135

Technical bulletins and updates

10231133

Technical bulletins and updates

10231132

Technical bulletins and updates

10231131

Technical bulletins and updates

10231127

ElsaPro Software update and technical bulletins

10231122

Technical bulletins and updates

10228339

Software update is needed.

10228297

This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM)...

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software update for any TSB or Update.

10225018

Software update is needed.

10221991

Software update is needed.

10221949

This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM)...

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software update for any TSB or Update.

10204478

Software update is needed.

10201752

Dealer Communication - Vehicle Sales Reporting, Reinstatement, and Audit Policy Update - Effective September 30, 2021

10122522

Supersedes Technical Service Bulletin Group 00 number 12-32 dated February 7, 2012.

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This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.

10035268

AUDI: SOFTWARE VERSION MANAGEMENT (SVM) OPERATING INSTRUCTIONS.

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DETAILING THE GENERAL PROCESS FOR CARRYING OUT A SOFTWARE VERSION MANAGEMENT (SVM) SOFTWARE UPDATE FOR ANY TSB OR REQUIRED VEHICLE UPDATE (RVU). TROUBLESHOOTING INFORMATION IS INCLUDED. *PE

Pre-Delivery & Maintenance

17 bulletins
11009983

Vehicle Concerns Before Recall Repair Available

10231125

Pending service solutions and bulletins

10231116

Product quality is Announcing a new innovation in technical service bulletins: portable, easy to access videos

10230640

This bulletin contains instructions for when the zirconium inserts found to be not firmly attached during service work.

10228803

SAFETY RECALLS, COMPLIANCE RECALLS and STOP SALES

10228787

This technical service bulletin provides troubleshooting information for the vehicle locking system.

10178548

Recall Reminder Part Labels

10123901

Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011.

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This TSB contains information on technician preparation when calling the Audi Technical Assistance Center

10123650

Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010.

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VIN plate and/or B-Pillar Safety Certification label requires replacement.

10122524

Supersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014.

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Technician preparation when calling the Audi Technical Assistance Center (TAC).

10121945

Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008.

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Leather upholstery is dirty or stained.

10120873

This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for...

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service.

10038588

AUDI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN AND WARRANTY INFORMATION. *RM

10038587

AUDI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN AND WARRANTY INFORMATION. *RM

10038586

AUDI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN AND WARRANTY INFORMATION. *RM

10038585

AUDI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN. *RM

10038584

AUDI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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UNDER CERTAIN CONDITIONS THE COOLANT PUMP MAY LEAK. *RM

Transmission

15 bulletins
10250406

Shift quality concerns: harsh 2-3 shift

10226511

Harsh 2-1 shift with automatic gearbox (0B6) - A4, A5

10212677

Vehicle does not start or only starts when the clutch pedal is pressed very firmly

10210680

As the sump pan gasket settles, the torque of the bolts decreases and the seal may leak.

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Automatic transmission fluid is leaking at the sump pan gasket.

10210627

Customer states constant howling, droning, or scraping noises heard from the front of the vehicle when accelerating lightly.

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The ball bearing for the left flange shaft spins in the gearbox housing because of a gap between the outer bearing ring and the support bracket. This can result in grinding marks and swarf (Figure 1, Figure 2).

10210625

There may be clutch mechanism wear.

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Customer may report that the vehicle does not start or only starts when the clutch pedal is pressed very firmly. The message ?Press clutch pedal to start vehicle? may appear in the instrument cluster.

10128346

This technical service bulletin provides guidelines for diagnosing the clutch plate.

10124892

Supersedes Technical Service Bulletin Group 91 number 12-63 dated October 4, 2012.

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The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off when the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly-increased voltage, causing the lights to flicker.

10123984

Shift quality concerns: harsh 2-3 shift.

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Incorrect software calibration causes harsh shift points.

10123583

Supersedes Technical Service Bulletin Group 30 number 11-11 dated December 9, 2011.

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Customer may report that the vehicle does not start or only starts when the clutch pedal is pressed very firmly. The message ?Press clutch pedal to start vehicle? may appear in the instrument cluster. There may be clutch mechanism wear.

10122771

Supersedes Technical Service Bulletin Group 91 number 11 ? 83 dated April 15, 2011.

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The customer may report that the illumination of the dash insert, the air conditioning control panel or the inside light flickers when briefly pressing the accelerator in P or N or when shifting down while driving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off and the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly increased voltage, and the lights mentioned above may briefly flicker. This characteristic is caused by the alternator design and is a normal condition of the vehicle.

10122418

Supersedes Technical Service Bulletin Group 37 number 11-19 dated January 31, 2011.

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Automatic transmission fluid is leaking at the sump pan gasket. As the sump pan gasket settles, the torque of the bolts decreases and the seal may leak.

10043316

AUDI: WHEN PRESSING FIRMLY ON CLUTCH PEDAL, CERTAIN MODEL YEAR VEHICLES MAY OR MAY START.

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*PE

10043275

AUDI: CERTAIN MODEL YEAR VEHICLES MAY EXPERIENCE A CONDITION WITH THE CLUTCH MALFUNCTIONING, BURNT SMELL OR NOT RETURNING TO ORIGINAL POSITION.

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*PE

10038255

AUDI: TRANSMISSION PROBLEMS RESULTING IN A DELAYED ENGAGEMENT WHEN COLD OR NO DRIVE ON FIRST ENGAGEMENT.

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*RM

Tires & Wheels

11 bulletins
10251027

Tightening wheel bolts

10250950

Tightening wheel bolts

10211721

This bulletin provides information regarding vibrations or movement that are felt in the wheel.

10157124

This bulletin provides information regarding vibrations or movement that are felt in the wheel.

10155660

This bulletin provides information regarding vibrations or movement that are felt in the wheel.

10153102

Revision to Tires-rotate: 5K only; added "(except R8)"

10128340

This bulletin provides information regarding vibrations or movement that are felt in the wheel.

10128010

This bulletin provides information regarding vibrations or movement that are felt in the wheel.

10128009

This information TSB provides information regarding the correct way to torque adjust a wheel bolt.

10124751

Supersedes Technical Service Bulletin Group 44 number 13-46 dated December 9, 2013.

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Wheel bolt requires torque adjustment.

10121408

Supersedes Technical Service Bulletin Group 44 number 12-32 dated August 2, 2012.

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Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.

Lighting

9 bulletins
11003026

This bulletin provides informationw hen there are optical concerns with the tail lights.

11002957

This bulletin provides informationw hen there are optical concerns with the tail lights.

10244595

This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.

10228292

When oil is drained through the drain plug, the oil might spill on components around the oil pan area.

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If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

10221944

When oil is drained through the drain plug, the oil might spill on components around the oil pan area.

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If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

10127905

This special notice is to inform dealers to return all tail lamps with the part number listed that are below generation...

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14s.

10125536

Supersedes Technical Service Bulletin Group 00 number 12-34 dated June 6, 2012.

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The process of draining oil through the drain plug is not always tidy. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

10123849

Supersedes Technical Service Bulletin Group 94 number 09-23 dated August 12, 2009.

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Headlight switch knob is pressed in. The switch functions correctly. The headlight switch knob was designed with a normal position and a pushed-in position. This is a deliberate design feature designed to avoid injuries in the event of a collision.

10121365

Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010.

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Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.

Body & Paint

8 bulletins
11002234

This bulletin provides information when the exterior trunk handle is inoperative.

11002134

This bulletin provides information when the exterior trunk handle is inoperative.

10254049

This bulletin provides information when the sunglass holder will not close or is stuck closed.

10226424

Sunglass holder will not close

10124806

Windshield is streaked, has a snakeskin appearance, or its surface feels rough.

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Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

10124645

Windshield is streaked, has a snakeskin appearance, or its surface feels rough.

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Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

10124515

Supersedes Technical Service Bulletin Group 55 number 13-30 dated May 28, 2013.

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"Low Oil Level" message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.

10123993

Supersedes Technical Service Bulletin Group 55 number 12-24 dated August 7, 2012.

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"Low Oil Level" message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.

Suspension

6 bulletins
10233696

This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).

10210525

This bulletin describes the proper procedure to address a clicking or clacking noise from the wheel bearing

10209453

This bulletin describes the proper procedure to address a clicking or clacking noise from the wheel bearing

10180085

This bulletin contains repair instructions for when the tolerances of the opening spring in the thermostat are not...

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enough.

10128349

This bulletin contains repair instructions for when the tolerences of the opening spring in the thermostat are not...

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enough.

10122571

Supersedes Technical Service Bulletin Group 96 number 13-61 dated May 28, 2013.

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The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.

HVAC & Climate

5 bulletins
10254006

This bulletin provides information when the air conditioning is no longer operative; DTC 00457, 00256, 01592.

10124760

Supersedes Technical Service Bulletin Group 87 number 13-46 dated October 21, 2013.

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The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.

10121947

The A/C Compressor has been diagnosed as faulty and will be replaced under warranty.

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When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.

10121345

Various features in the rear passenger compartment are inoperative.

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Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.

10120821

Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015.

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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.