2014 Audi Q7 TSBs
1,000 Technical Service Bulletins across 17 categories
Categories
Other
264 bulletinsThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify...
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the height to which the vehicle has been flooded.
This bulletin provides information for reporting safety related information to the manufacturer.
This bulletin provides information when the license plate mounting bracket threded inserts are stripped.
This bulletin provides information when the horn sound quality is poor.
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
This bulletin provides information when there are noises from the area around the instrument cluster.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides diagnostic information for the vehicle locking system.
This Reporting obligation requests that technicians contact the Technical Assistance Center (TAC) when the diagnostic...
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tester refers to this reportin gobligation or to TPI 2033392.
This bulletin provides informaiotn about various infortainment system complaints.
This bulletin provides information when the parking assistance gives false warnings.
This bulletin provides information when the parking assistance gives false warnings.
This TSB provides information when there are noises from the area around the instrument cluster.
This bulletin provides information on VIN Plates, Safety Certification labels, and the ordering procedures.
This bulletin provides information regarding contact checks for event memories, intermittent.
This bulletin provides informaiotn when there are noises from the headliner.
This bulletin provides information when the anti-theft alarm activates for no reason, or does not activate.
This bulletin provides information on VIN Plates, Safety Certification labels, and the ordering procedures.
This bulletin provides informaiton when the license plate mouting bracket threaded inserts are stripped.
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information when the horn sound quality is poor.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides information when there are noises/vibrations in tight bends; Q7 and A8 models.
This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does...
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not activate.
This TSB is a label placement guide as required by CARB for remanufactured parts.
This TSB provides damage assessment guidelines for textile seat covers.
This TSB is a label placement guide as required by CARB for remanufactured parts.
This bulletin provides information about leather care and seat repair.
This bulletin provides informationw hen there are optical defects, scratches, and/or chrome peeling.
This bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic...
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mode.
This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does...
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not activate.
This TSB Provides information when parking assistance provides false warnings.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides diagnostic information regarding the locking system.
This bulletin provides additional information pertaining to continued noises/vibrations in tight bends - Q7 and A8...
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vehicle models.
This bulletin provides information when there are noises and/or vibration in tight turns in vehicles with quattro drive.
This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical...
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Assistnce Center (TAC).
This bulletin provides information when there are noises/vibrations in tight bends; Q7 and A8 models.
This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
This bulletin provides information when there are noises/vibrations in tight bends; Q7 and A8 models.
This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center...
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(TAC).
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
This bulletin provides general information regarding outside air temperature readings.
This bulletin provides information when there is noise from around the instrument cluster.
Audi Delivery Guidelines.
This bulletin provides information when the remote control key is inoperative.
This bulletin provides information for when DTC P0A7D00 is stored.
This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
Self-leveling does not work: DTC 02645 stored
Repair Authorization
Repair Authorization.
Repair Authorization
Self-leveling does not work: DTC 02645 stored
Elsa newsletter
Audi Technician Report
Audi Delivery Guidelines
Audi Delivery Guidelines
Audi Delivery Guidelines
Elsa newsletter
Vehicle condition report
Vehicle detail report
Google Maps Street View (NVLW))
This bulletin provides information when the parking assistance provides false warnings.
This bulletin provides general information about the outside air temperature reading.
This bulletin provides information for when the license plate mounting bracket threaded inserts are stripped.
This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.
This bulletin provides damage assessment guidelines for textile seat covers.
This bulletin provides instructions regarding unauthorized chip tuning (TD1).
This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans...
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(Ghost faults).
Audi On Track ? IQS Newsletter
Elsaweb Newsletter
Elsaweb Newsletter
This bulletin provides information on the additional reporting requirements for safety related inquiries.
Audi Oil Capacity Chart
Tabla de presin de los neumticos de condicin de carga normal para Audi modelo 2014
Quick Reference Specification Book
Audi Technician Report
Informe del tcnico de Audi
Lineamientos de entrega de Audi
Informe del tcnico de Audi
Informe del tcnico de Audi
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
This bulletin provides information on workshop mode with Audi connect vehicles.
This bulletin provides information on professional noise analysis with the VAS 611 015 PICO NVH Tool.
This bulletin provides information for when the washer solvent level warning is on.
This bulletin provides information for when there is noise from the area around the instrument cluster.
This bulletin provides information regarding the Audi advanced key.
This bulletin provides instructions for when the washer level warning is on but the reservoir is full.
This bulletin provides instructions for ordering replacement Safety Certification labels or VIN plates.
This bulletin provides information for when the customer advises that there is cracking, grinding, rattling, humming,...
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whining, or similar interference.
This information bulletin contains a background on the outside air temperature reading.
This bulletin provides instructions for when the anti-theft alarm has gone off for no reason, or did not go off at all.
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No DTCs are stored.
This bulletin provides instructions for when the washer solvent level warning is on in the DIS but the washer solvent...
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level is correct.
97 no start
97 No start (DTC P068A00)
97 No Styart (DTC P068A00)
97 No start (DTC P068A00)
TDI Reminder message
Dealer Communication: IMPORTANT: Evaluate TDI Vehicles for Repurchase Prior to Repairs
The oil pressure switch is defective.
Audi Quick Reference Specification Guide.
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
This bulletin contains information on noises from the instrument cluster installation area.
This bulletin contains instructions for properly cleaning and removing a musty odor from the heating and ventilation...
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system.
This is an informational bulletin containing information about the outside temperature reading.
Dealer Communication: Vehicle Sales Reporting, Reinstatement, and Audit Policy
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This bulletin contains instructions for identifying and mixing factory fill coolants.
This bulletin contains instructions for identifying and mixing factory fill coolants.
Quick reference specification book.
Audi Technician report.
Elso pro reminder.
ODIS Quick Reference Guide was sent to all dealer technicians (non-corporate
Several weeks ago, the ODIS Quick Reference Guide was sent to all dealer technicians (non-corporate
An AdBlue message may appear in the instrument cluster either because there is a fault in the
Quick reference specification book.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This informational bulletin gives instructions for identifying chip tuning.
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant...
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expansion tank cap.
This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.
This information bulletin states to remove the car wash bristle and advise the customer to go somewhere else to prevent...
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it from occurring again.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This bulletin contains instructions for determining unexpected Audi presense interventions.
This bulletin contains instructions for properly cleaning and removing a musty odor in the vehicle.
This bulletin contains information on noises from the instrument cluster installation area.
This information bulletin contains a background on the outside air temperature reading.
This bulletin contains a cleaning procedure from leftover residue from suction cups or labels.
This bulletin contains instructions for determining if a repair is needed when coolant touches a poly V-belt and/or a...
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toothed belt.
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
This informational bulletin covers the condition of when license plate mounting bracket threaded inserts are stripped.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This informational bulletin contains instructions for Audi connect before performing any MMI work.
This special notice is to inform dealers to return the part numbers listed (State of California only).
This information bulletin contains instructions for technicans on how to ensure their TAC call goes smoothly.
Added Saga Part number for 0W40 oil: SAGA Part: G E55040S0
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
Added new graphic to reflect where to find MY 21 information
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This information bulletin contains a background on the outside air temperature reading.
New document
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin contains instructions for identifying and mixing factory fill coolants.
This bulletin contains instructions for determining unexpected Audi pre sense interventions.
This bulletin contains instructions for correcting the phonebook.
This informational bulletin contains instructions on how to use the QR code in a TSB.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin contains instructions for properly cleaning and removing a musty odor in the vehicle.
This bulletin contains information on noises from the instrument cluster installation area.
This information bulletin contains a background on the outside air temperature reading.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin contains a cleaning procedure from leftover residue from suction cups or labels.
This bulletin contains instructions for verifying if there is outside influence or if the technician should carry on...
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with standard diagnosis.
This bulletin contains instructions for determining unexpected Audi pre sense interventions.
This bulletin contains instructions for determining unexpected Audi pre sense interventions.
The part number listed in the document are to be returned.
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New orders will be allocated based on AEM-C completion status per 23AK/23Z9 actions
New document 2004-2020 A4 allroad, A6 allroad, A8L, R8 Spyder
The part number listed in the document are to be returned.
This bulletin contains instructions for enabling text message notifications through the MMI system.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This bulletin contains repair instructions for DTCs P007000 and P208000.
This bulletin contains instructions for when the anti-theft alarm went off for no reason or did not go off.
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Includes A3 Cabriolet 2015-2020, 2010-2020 A4 Allroad, 2018-2020 A5 Sportback, RS5 Cabriolet 2010-2012 and 2018-2020, 2018-2020 S5 Sportback, 2010-2011 S7, 2010 S8, 2019-2020 e-tron Quattro.
This bulletin contains repair instructions for DTCs P007000 and P208000.
This communication is issued to remind dealers of the repair validation process for repair group 19.
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2005-2019 A3, 1996-2019 A4, 2008-2019 A5, 1992-2019 A6, 2012-2019 A7, 1997-2019 A8, 2019 E-Tron, 2015-2019 Q3, 2010-2019 Q5, 2007-2019 Q7, 2019 Q8, 2000-2019 TT, 2008-2018 R8
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This informational bulletin contains instructions for setting up and using the SD Creator program.
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2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster
This information bulletin contains a background on the outside air temperature reading.
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2008-2020 A3, 2015-2020 A3 Cabrio, 2008-2016 A3 Sportback, 2008-2020 A4, 2010-2020 A4 allroad, 2008-2012 A4 Avant, 2008-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2008-2020 A6, 2008-2011 A6 Avant, 2008-2020 A7, 2008-2020 A8, 2008-2019 e-tron, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2008-2012 S4, 2008-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2008-2020 S6, 2008-2020 S7, 2008-2009 S8, 2018-2021 SQ5, 2008-2020 TT Coupe, 2008-2020 TT Roadster, 2012 TT/RS Coupe
This bulletin contains repair instructions for when the overhead view camera system is not working and has various DTCs...
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logged.
In cases with the above fault codes, remove the active tank according to instructions in the Elsa Repair Manual.
This special notice is to inform dealers to return all 7P0-301-327-F shield and order 7P0-301-327-H shield going...
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forward.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This informational bulletin contains instructions for setting up and using the SD creator program.
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This special notice is to inform dealers to return all 7P0-301-327-F shield and order 7P0-301-327-H shield going...
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forward.
This communication notifies dealers that AWC 17-34 was modified to remove 2.0L vehicles and apply to 3.0L vehicles only.
ATE-18-24 Audi Q7 Q8 VAS6430_9 Extension
This informational bulletin contains instructions for when the Sirius presets are missing with no DTCs.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
Email TDI Repair and IN-FORM Tool Enhancement
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
Dealer Communication: 3.0L TDI Trade-In Issue Resolution
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
Email-Audi TDI-Customer Modificaion Amenities
This informational bulletin contains instructions for when the Sirius presets are missing with no DTCs.
This informational bulletin contains instructions for when the Sirius presets are missing with no DTCs.
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
Dealer Communication: 3.0L TDI Trade-In Issue Resolution
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
TDI Virtual Closing Resources
Process for submitting claims for Kits for dealers
E-mail - Audi 3.0L Q7 TDI Resale Announcement
This communication reminds dealers to take clear photographs when submitting photos to the TDI IN_FORM tool.
This communication provides instructions for preparing Gen 2.1 TDI vehicles for sale.
This communication provides instructions for preparing Gen 2.1 TDI vehicles for sale.
This communication explains how to code the complimentarily AdBlue refills offered to customers who get the TDI repair...
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on their Gen 2.1 vehicles.
This bulletin contains information regarding the sales preparation program for New, Unused, Unsold MY2013 - 2015 Q7...
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TDIs.
E-mail - TDI Virtual Closing Training Reminder
Email-2.0L & 3.0L TDI AEM ECR Replacement Labels
This bulletin contains repair instructions for when the vehicle will not start and DTC P068A00 is stored.
2.0L & 3.0L TDI Appointment Process Changes.
Bosch Class Action Communication - Audi
This informational bulletin contains instructions for setting up and using the SD creator program.
This bulletin contains information regarding the sales preparation program for New, Unused, Unsold MY2013 - 2015 Q7...
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TDIs.
This bulletin contains information regarding the sales preparation program for New, Unused, Unsold MY2013 - 2015 Q7...
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TDIs.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This informational bulletin contains all the the Audi Oil Quality Standards that should be used when doing an oil...
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change.
Bosch Class Action Communication - Audi
This informational bulletin provides a clarification on a normal operation for the cooling fans.
This bulletin provides information regarding a data connection message dur to the SIM card for T - Mobile subscribers.
This technical bulletin provides instructions for an an error message and updating with an SVM code.
3.0L TDI Trade-In Issue Resolution.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant...
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expansion tank cap.
This is an advance notice for Audi of America employees.
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This notice contains information for the accessories operations technical bulletin.
This document contains the fluid capacity chart.
This document contains the Audi delivery guidelines checklist.
This document contains the Audi oil capacity chart.
This document contains the Audi delivery guidelines checklist.
This document contains the Audi vehicle condition report checklist.
This document contains the Audi vehicle detail report checklist.
This document contains the quick reference specification book.
This document contains the Audi delivery report checklist.
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This document is in Spanish.
This document contains the Audi vehicle condition checklist.
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This document is in Spanish.
This is an email covering the 3.0L TDI terms of the settlement.
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It gives you links that cover FAQs avout the settlement.
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant...
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expansion tank cap.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a...
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restriction.
This is an email detailing the Audi TDI Goodwill Package that is extended to 3.0L TDI Customers.
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The email also included the dealer information letter, dealer FAQs, and sample customer letters.
Audi connect Gen1 and Gen2 systems: Differences and troubleshooting.
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The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware.
LETTERS TO CUSTOMERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN...
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EXTENDED.
EMAIL TO DEALERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN...
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EXTENDED.
Engine
157 bulletinsThis bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
This bulletin provides informaiton when the engine is not running smoothly, misfiring.
This bulletin provides information regarding UV leak additive for finding oil leaks.
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
This bulleitn provides information regarding UV Leak additive for finding oil leaks.
This bulletin provides informatin when the engine does not run smoothly at idling speeds.
This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean fuel system...
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stored in the ECM P030000.
This bulletin provides informatin when the engine does not run smoothly at idling speeds.
This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic...
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brakes.
This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is...
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working; mileage below 50 km/32 miles.
This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not...
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working; mileage below 50 km/32 miles.
The Audi 2.0L Third Generation TDI Engine
This bulletin provides information on checking for debris when replacing an engine.
This bulletin provides information on the discontinuation and mixing of Audi-approved engine coolants.
Idenifying and mixing factory fill engine coolants
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
After recognizing that the boost pressure is too low or too high, the engine control module switches to emergency...
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operation and the engine performance is reduced via the injected fuel quantity (?limp mode?).
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...
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that the oil level is not okay.
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
After recognizing that the boost pressure is too low or too high, the engine control module switches to emergency...
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operation and the engine performance is reduced via the injected fuel quantity (?limp mode?).
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...
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that the oil level is not okay.
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
In tank, fuel pump may be making a straining noise.
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Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
After recognizing that the boost pressure is too low or too high, the engine control module switches to emergency...
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operation and the engine performance is reduced via the injected fuel quantity (?limp mode?).
The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump.
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In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...
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that the oil level is not okay.
Engine oils that meet Audi Oil Quality Standards.
A small amount of dry or crusted coolant is seen on the coolant pump housing (Figure 1, Figure 2, and Figure 3).
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
The cooling fans may operate for up to 10 minutes after the engine is turned off.
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This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not...
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available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not...
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available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines...
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consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures.
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines...
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consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, and the ambient temperature and road conditions. Additional factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Utilizing the advanced sensor technology integrated in models equipped with the 3.0 TFSI engine, it is possible to measure oil consumption electronically via a Guided Function test plan.
Engine oil service - filter cartridge replacement.
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When changing the oil filter and installing the new filter seal(s) in the oil filter housing, special attention is required.
The programmed values for the misfire adaption are not automatically reset when the memory is deleted.
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The adaption must be reset after the engine is installed.
Production tolerances in intake hose can cause amplification of normal turbocharger noises.
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Customer states excessive turbocharger resonance or intake air noises during acceleration. The concern can be reproduced at approximately 30% throttle loading and medium RPM.
This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously.
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Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off).
This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously.
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Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. As a result, application of the brake and accelerator pedals at the same time (brake pedal with left foot and accelerator pedal with right foot) results in the following: ? Brake pedal function (normal at all times) overrides any throttle application. ? Diagnostic Trouble Codes (DTCs) will not be stored. ? When the brake pedal is applied while the accelerator is depressed, engine RPMs will return to idle speeds of 1400 RPMs after approximately two seconds. ? When the accelerator is applied while the brake pedal is depressed, the vehicle accelerates slower than usual (reduced engine torque).
Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367).
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When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.
Customer states excessive turbocharger resonance or intake air noises during acceleration.
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The concern can be reproduced at approximately 30% throttle loading and medium RPM. No intake leaks found. Production tolerances in intake hose can cause amplification of normal turbocharger noises.
This bulletin contains instructions for using the UV additive to find engine oil leaks.
Electronic oil consumption measurement.
This technical service bulletin reminds the reader to check for metal debris when replacing an engine.
This bulletin contains repair instrructions for when there are noises in the engine compartment with DTC P052E00.
For Audi 3.0 L TDI Generation 2.1 SUV vehicles repaired by the emissions modification recall, the following warranty extension is applicable.
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?Extended Emissions Warranty? Limited Warranty Extension The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.1 SUV with engine code CNRB.
This bulletin contains instructions for using the UV additive to find engine oil leaks.
This bulletin contains instructions for using the UV additive to find engine oil leaks.
This bulletin contains repair instrructions for when there are noises in the engine compartment with DTC P052E00.
This bulletin contains repair instructions for when DTC P052E00 is stored with noise coming from the engine compartment.
This bulletin contains repair instructions for when there are noises in the engine compartment with DTC P052E00.
Audi is releasing a software calibration update to the Approved Emissions Modification (AEM).
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This software calibration will include the following changes to the vehicles emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving conditions, which has resulted in replacement of the diesel oxidation catalyst (DOC) for certain customers; (2) It will reduce the likelihood of experiencing an engine shudder that could occur during certain warm-up driving conditions; and (3) It will improve OBD monitoring of vehicle emissions systems and otherwise improve the software used by your vehicle.
Audi is releasing a software calibration update to the Approved Emissions Modification (AEM).
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This software calibration will include the following changes to the vehicles' emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving conditions, which has resulted in replacement of the diesel oxidation catalyst (DOC) for certain customers; (2) It will reduce the likelihood of experiencing an engine shudder that could occur during certain warm-up driving conditions; and (3) It will improve OBD monitoring of vehicle emissions systems and otherwise improve the software used by your vehicle.
This informational bulletin contains diagnosis instructions for the N290 fuel metering valve.
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TDI ONLY
This bulletin explains the warranty extension for the crankcase ventilation valve on certain 3.0L and 4.0L vehicles.
This bulletin provides repair instructions when coolant control valves have coolant inside of their electrical...
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connector.
This bulletin provides repair instructions when coolant control valves have coolant inside of their electrical...
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connector.
Important Information Regarding Approved Emissions Modification (TDI) Recall Campaigns & the California Air Resources...
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Board / Department of Motor Vehicle (DMV) Vehicle Registration Requirement
Important Information Regarding Approved Emissions Modification (TDI) Recall Campaigns & the California Air Resources...
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Board / Department of Motor Vehicle (DMV) Vehicle Registration Requirement
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations.
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Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance.
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations.
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Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance. Updated resale information included.
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations.
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Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance. Updated resale information included.
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations.
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Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance. Updated work procedure and added link to repair video.
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations.
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Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance. Updated work procedure and added link to repair video.
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations.
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Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance. Updated work procedure and added link to repair video.
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations.
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Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance.
This technical service bulletin instructs the reader to replace either a combi valve or vacuum solenoid valve depending...
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on the circumstances under which DTC P244000 and/or P244200 were stored.
This technical service bulletin instructs the reader to replace either a combi valve or vacuum solenoid valve depending...
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on the circumstances under which DTC P244000 and/or P244200 were stored.
Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011.
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Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in clutch damage.
The MIL is on. Customer may report that the engine runs irregularly.
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DTCs are stored in the ECM. On the camshaft adjustment valve, the filter element can loosen. There is no consequential damage from loosened particles in the oil circuit. They are gathered by the oil filter.
DTC P103200 (NOx sensor signal too high) is stored in the engine control module (ECM).
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Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts.
Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
This is an informational bulletin requesting that dealers with the V6 TDI engine call TAC for instructions when they...
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receive one of six DTCS in conjunction with DFCC symptom codes between 19184 and 19189.
Supersedes Technical Service Bulletin Group 80 number 14-07 dated August 11, 2014.
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The MIL is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults may be stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss as a result of coolant migration in the electrical harness, faults in 08-Heating and Air Conditioning Electronics that result from coolant migration in the electrical harness, or a faulty N82 control valve.
This informational bulletin contains diagnosis instructions for the N290 fuel metering valve.
This bulletin provides information on removing a damaged screen from the non-return valve.
This bulletin provides repair information when coolant control valves have coolant inside of their electrical connector.
Supersedes Technical Service Bulletin Group 01 number 14-58 dated January 14, 2014.
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The MIL is on. DTCs are stored in the ECM. Drivability is not affected. The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump. In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak. DTC P0456 or DTC P0442 can be stored due to static or sporadic air leaks in the EVAP system or static or sporadic air leaks in the LDP.
Supersedes Technical Service Bulletin Group 87 number 12-27 dated April 24, 2012.
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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
A small amount of dry or crusted coolant is seen on the coolant pump housing.
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
Supersedes Technical Service Bulletin Group 17 number 14-50 dated August 15, 2014.
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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
Customer vehicle is fitted with unauthorized ECM tuning.
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All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. If a vehicle is equipped with unauthorized hardware or software tuning, it can cause stress on vehicle components outside of intended design limits, and can cause damage and additional wear. Subsequently, factory powertrain warranty coverage is reduced or voided.
Supersedes Technical Service Bulletin Group 37 number 13-19 dated December 20, 2013.
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The ignition key cannot be removed even though the gear shifter is in Park (P). The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with advanced key, the vehicle cannot be locked by remote control after the engine has been switched off. DTC 00230: Transmission park selector switch-F305 - short circuit to ground may be sporadically stored in the vehicle authorization system control module. The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared and prevents the vehicle from being locked.
The engine warning light is on after engine replacement.
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The engine is not running roughly. However, fault codes are stored in the engine control module (ECM). The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfire adaption are not automatically reset when the memory is deleted. The adaption must be reset after the engine is installed.
Supersedes Technical Service Bulletin Group 48 number 10-09 dated August 13, 2010.
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Electric steering column adjustment is restricted or does not work at all. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. The seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, so the electric steering column adjustment fails.
This communication is to inform you of upcoming Update 24Z6.
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On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. Install new manifold actuators.
On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the...
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vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24Z6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on.
On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the...
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vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24Z6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on.
Supersedes Technical Service Bulletin Group 94 number 13-11 dated March 6, 2013.
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There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different "climate zones" inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. This moisture buildup can happen, for example, after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion or damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp.
MIL on. DTCs are stored in the engine control module.
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There may be slight power reduction at high RPMs. One of the vacuum actuators on intake runner bank 1 or bank 2 is defective.
MIL on. DTC P20E9 is stored in the engine control module (ECM).
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In vehicles produced during a certain period, the AdBlue filter seal within the level sensor module may have been damaged during the assembly process. This damaged seal can allow unfiltered AdBlue to be sucked into the delivery system, subsequently damaging the pressure sensor and reducing agent pump V437.
Self-leveling suspension cannot be adjusted during extremely cold weather.
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The self-leveling suspension warning light is illuminated in the instrument cluster. The self-leveling suspension operates normally again after the vehicle has been parked for a while in a garage or in the sun. DTC 20645 003 (valves for self-leveling control, mechanical fault) is present in the level control system module, J197 (address word 34). If the dryer on the air supply unit (air compressor) has taken in humidity for a long period of time, it may become saturated. As a result, the increased air humidity may get into the solenoid valve block and create condensation. In freezing temperatures, the condensation can freeze and block the valves, a condition that is recognized as a mechanical fault by the vehicle's self-diagnosis. Humidity can also enter the system if there is too much water in the air filter housing. Excess water can enter the air filter housing if the vehicle is driven in deep water or exposed to splashing water for an extended period of time (such as during off-road use).
Supersedes Technical Service Bulletin Group 01 number 11-19 dated February 3, 2011.
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MIL on. Vehicle has reduced performance (in "limp mode"). Various entries may be logged. After recognizing that the boost pressure is too low or too high, the engine control module switches to emergency operation and the engine performance is reduced via the injected fuel quantity ("limp mode").
Supersedes Technical Service Bulletin Group 19 number 11-19 dated February 10, 2011.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
This document contains the important email to all Audi dealership personnel in regards to the immediate madatory...
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stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
Supersedes Technical Service Bulletin Group 48 number 14-62 dated September 23, 2014.
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Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, which causes the electric steering column adjustment to fail. Once the vehicle electrical system control module, J519 (address word 09), detects an excessive current draw, the basic settings will be erased. If basic settings are not stored in the vehicle electrical system control module, the module will not send voltage/current to the motor to operate the vertical adjustment.
Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015.
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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
This is an update to the November 3, 2015 communication where Volkswagen Group of America, Inc.
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issued a stop sale order for all 2013-2016 model year Audi vehicles equipped with a Gen II 3.0 liter V6 TDI engine. This was in response the notice received from the U.S. Environmental Protection Agency and California Air Resources Board of an investigation related to certain emissions compliance matters impacting certain 3.0 liter V6 TDI engine vehicles. Audi continues to actively cooperate with the relevant authorities to resolve the November 2, 2015 EPA notice of violation.
Supersedes Technical Service Bulletin Group 00 number 10-01 dated February 5, 2010.
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Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
Supersedes Technical Service Bulletin Group 19 number 13-35 dated March 25, 2013.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Supersedes Technical Service Bulletin Group 94 number 12-91 dated October 24, 2012.
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Considerable moisture present in headlamp. The moisture disappears only after extended drives (greater than 10 minutes). No external damage to headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different ? climate zones? inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. The moisture in the headlamps can be compared with condensation on the windshield, which is cleared by the "defroster vent". This moisture buildup can happen for example: after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion nor does it lead to damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp.
The customer may state that the outside ambient temperature display is incorrect.
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To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4 F (2 C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc.
Supersedes Technical Service Bulletin Group 01 number 14-71 dated March 13, 2014.
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The MIL is on. DTC P164B(00) is stored in the engine control module.The oil pressure switch is defective.
Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013.
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Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition.
Supersedes Technical Service Bulletin Group 01 number 13-42 dated November 21, 2013.
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DTC P164D00 is stored in the engine control module. Red oil pressure warning light may be on. An oil filter that is too short is installed. The oil filter must be 155 (+/-1) mm long. If the oil filter is too short, the drain flap in the oil filter housing will not be completely closed and oil pressure will be reduced.
Supersedes Technical Service Bulletin Group 00 number 13-49 dated May 14, 2013.
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Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
Supersedes Technical Service Bulletin Group 48 number 13-51 dated August 30, 2013.
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Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, which causes the electric steering column adjustment to fail. Once the vehicle electrical system control module, J519 (address word 09), detects an excessive current draw, the basic settings will be erased. If basic settings are not stored in the vehicle electrical system control module, the module will not send voltage/current to the motor to operate the vertical adjustment.
Supersedes Technical Service Bulletin Group 19 number 13-41 dated June 20, 2013.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Supersedes Technical Service Bulletin Group 97 number 14-42 dated March 31, 2014.
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The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
Supersedes Technical Service Bulletin Group 97 number 14-41 dated March 18, 2014.
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The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system, including: P056200, P057100, P068700, P068A00, P162400, P190C00, U010000, U010100, U012100, U014600, U015500, U021200, U101100, U102600, U111100, U111300, U140000, VAG00003, VAG00185, VAG00263, VAG00317, VAG00384, VAG00446, VAG00456, VAG00457, VAG00466, VAG00473, VAG00532, VAG00565, VAG00591, VAG00714, VAG00819, VAG00955, VAG01217, VAG01299, VAG01314, VAG01315, VAG01317, VAG01320, VAG01330, VAG01331, VAG01332, VAG01334, VAG01333, VAG01336, VAG01705, VAG01964, VAG02067, VAG02072, VAG02095, VAG02103, VAG02203, VAG02214, VAG02635, VAG02812, VAG02874, VAG03041, VAG03157, VAG03166, VAG03220, VAG03278, and/or VAG03531. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
The MIL is on. Vehicle will not start.
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DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
Supersedes Technical Service Bulletin Group 80 number 13-05 dated September 11, 2013.
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Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module (address word 02). Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.
Cooling fans stay on after engine is turned off.
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The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
Supersedes Technical Service Bulletin Group 01 number 13-40 dated November 4, 2013.
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The MIL is on. DTCs are stored in the ECM. Drivability is not affected. The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump. In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak. DTC P0456 or DTC P0442 can be stored due to either Static or sporadic air leaks in the EVAP system or Static or sporadic air leaks in the LDP.
The MIL is on. DTC P0087 may be stored in the ECM.
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Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
Supersedes Technical Service Bulletin Group 17 number 13-44 dated October 22, 2013.
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In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, and the ambient temperature and road conditions. Additional factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Utilizing the advanced sensor technology integrated in models equipped with the 3.0 TFSI engine, it is possible to measure oil consumption electronically via a Guided Function test plan. If the electronic oil consumption test is not available for this model, perform the test with the conventional scale/oil weighing method. See TSB 2018550 for instructions for the conventional scale/oil weighing method.
Supersedes Technical Service Bulletin Group 01 number 13-38 dated October 23, 2013.
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MIL on. DTCs are stored in the engine control module (ECM). Drivability is not affected. The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump. In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak. DTC P0456 or DTC P0442 can be stored due to static or sporadic air leaks in the EVAP system or static or sporadic air leaks in the LDP.
Supersedes Technical Service Bulletin Group 94 number 13-28 dated August 13, 2013.
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There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different ?climate zones? inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. This moisture buildup can happen, for example, after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion or damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp.
The ignition key cannot be removed even though the gear shifter is in Park (P).
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The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with advanced key, the vehicle cannot be locked by remote control after the engine has been switched off. DTC may be sporadically stored in the vehicle authorization system control module. The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared and prevents the vehicle from being locked.
Supersedes Technical Service Bulletin Group 80 number 13-04 dated August 9, 2013.
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Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.
Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010.
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Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012.
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Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines...
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consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, and the ambient temperature and road conditions. Additional factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Utilizing the advanced sensor technology integrated in models equipped with the 3.0 TFSI engine, it is possible to measure oil consumption electronically via a Guided Function test plan. If the electronic oil consumption test is not available for this model, perform the test with the conventional scale/oil weighing method. See TSB 2018550 for instructions for the conventional scale/oil weighing method.
MIL on. DTCs are stored in the engine control module (ECM).
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Drivability is not affected. The leak detection pump (LDP) is a vacuum-driven, ECM-controlled, diaphragm pump. In order for the LDP to operate, the engine must be running and vacuum must be applied to the vacuum switch on the LDP. The LDP pressurizes the EVAP system and monitors any pressure drop within a specified amount of time in order to detect a leak.
Supersedes Technical Service Bulletin Group 01 number 14-75 dated March 20, 2014.
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The MIL is on. No start or rough running. One or more DTCs are stored in the engine control module. When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump.
Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014.
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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
The MIL is on. "Coolant System: Fault Turn Off Engine" and the coolant symbol appears in the information panel.
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DTC P1B1C00 is stored in the ECM.
Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013.
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Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.
Customer states that engine overheats.
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No MIL. No related DTCs are stored. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the overheat condition for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above. No changes to production have been made, as no issue has been identified.
Rattling noises are heard from the timing chain drive for about 1-3 seconds after the first engine start of the day.
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The noises are caused by one of the upper chain tensioners. The noises do not lead to damage. Improved chain tensioner.
Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014.
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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
Cooling fans stay on after engine is turned off.
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The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
The MIL is on. DTCs P2440(00) and/or P2442(00) are stored in the ECM.
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One of the combi valves is defective or the vacuum solenoid is defective.
Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013.
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This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013.
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Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013.
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The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
Supersedes Technical Service Bulletin Group 01 number 13-80 dated March 25, 2013.
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The MIL is on. Vehicle has reduced performance (in "limp mode"). Various entries may be logged in the engine control module (ECM).
A small amount of dry or crusted coolant is seen on the coolant pump housing.
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
A small amount of dry or crusted coolant is seen on the coolant pump housing.
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
The MIL is sporadically on.
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One or more of the following DTCs is stored in the engine control module (ECM, J623 (address word 01). They are DTC P261A00 (Coolant Pump ?B? Control Circuit/Open), DTC P261B00 (Coolant Pump ?B? Control Circuit Range/Performance), and DTC P261C00 (Coolant Pump ?B? Control Circuit Low). The continued coolant circulation pump sporadically fails.
MIL is on due to DTC P0456 (EVAP Emission Contr.
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Sys. (very small leak) Leak Detected) being stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected.
Electrical
110 bulletinsThe high-voltage batteries in electric vehicles are subject to various ageing effects which could lead to the energy...
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content (energy density) being reduced. This reduction in the energy content, which is due to factors. Revised header. Added Model years
This bulletin provides additoinal information to assist in determining the energy content of lithium-ion high-voltage...
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batteries.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: The hotfix is to correct the issue: Issue seen: ODS5003E Infrastructure Guided Fault Finding: An internal fatal error occurred during the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor function test plan. NOTE: This ODS error could show up on any other GFF function test plans as well.
This TSB provides information when the Audi advanced key is inoperative; door handle touch sensors.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
Vehicle lowers itself, air suspension warning light on, level sensor error (PR-2MB or 1BK)
Vehicle lowers itself, air suspension warning light on, level sensor error (PR-2MB or 1BK)
AC Pressure/Temperature Sensor
i-wire new wiring diagram application
Support for Customers Affected by Alternator Back-order
Support for Customers Affected by Alternator Back-order
Support for Customers Affected by Alternator Back-order
Support for Customers Affected by Alternator Back-order
Support for Customers Affected by Alternator Back-order
Support for Customers Affected by Alternator Back-order
In vehicles produced during a certain period, the AdBlue filter seal within the level sensor module may have been damaged during the assembly process.
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This damaged seal can allow unfiltered AdBlue to be sucked into the delivery system, subsequently damaging the pressure sensor and reducing agent pump V437.
A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
Various electrical components inoperative
In vehicles produced during a certain period, the AdBlue filter seal within the level sensor module may have been damaged during the assembly process.
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This damaged seal can allow unfiltered AdBlue to be sucked into the delivery system, subsequently damaging the pressure sensor and reducing agent pump V437.
In vehicles produced during a certain period, the AdBlue filter seal within the level sensor module may have been damaged during the assembly process.
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This damaged seal can allow unfiltered AdBlue to be sucked into the delivery system, subsequently damaging the pressure sensor and reducing agent pump V437.
A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
The message ?Oil minimum warning, add one quart of oil? appears in the instrument cluster, but the oil level is above...
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the minimum level (when measured with special tool T40178). ? There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
The message ?Oil minimum warning, add one quart of oil? appears in the instrument cluster, but the oil level is above...
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the minimum level (when measured with special tool T40178). ? There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
The customer complains of one or more of the following issues: ? When the vehicle is completely refueled, the vehicle...
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range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. ? When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. ? There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
Customer vehicle is fitted with unauthorized ECM tuning.
Low battery charge: Diagnosis tips and TAC instructions
Low battery charge: excess current draw location
Battery testing and charging - vehicles with BDM
This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system...
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verification steps to ensure that the vehicle is configured correctly. For additional information on known current draw issues, refer to the following TSBs: ? 2014127: 27 Battery dead or low after returning to the vehicle (2007 A6, A8, Q7) ? 2019143: 27 Battery discharged on some vehicles with Advanced Key (2005 - 2008 A6, Q7)
This informational bulletin provides an explanation for the customer regarding known software issues with the MIB &...
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MMI3G+ bluetooth security profile.
Remove the G684 Reducing Agent Tank level sensor.
This bulletin contains repair instructions for when a MIL is on and DTC P20E900 or P20FE00 is stored in the ECM.
Remove the G684 Reducing Agent Tank level sensor.
This bulletin contains repair instructions for when a MIL is on and DTC P20E900 or P20FE00 is stored in the ECM.
This bulletin contains repair instructions for when a MIL is on and DTC P20E900 or P20FE00 is stored in the ECM.
This bulletin contains repair instructions for when the MIL is on and there are one of several DTCs stored in the ECM.
This bulletin contains repair instructions for when the MIL is on and there are one of several DTCs stored in the ECM.
This informational bulletin provides an explanation for the customer regarding known software issues with the MIB &...
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MMI3G+ bluetooth security profile.
Supersedes Technical Service Bulletin Group 91 number 15-80 dated March 20, 2015.
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The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user?s myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations, accessing weather or other online information, or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. 2016 A6 and A7 vehicles have a known software issue that requires the myAudi PIN to be entered with each ignition cycle. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. Thi
This informational bulletin provides an explanation for the customer regarding known software issues with the MIB &...
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MMI3G+ bluetooth security profile.
Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with...
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high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.
This informational bulletin contains instructions for sychronizing the remote key after the battery has been...
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disconnected or replaced.
This informational bulletin contains information on why ACC sensor could be deactivated.
Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013.
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Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
The overhead view camera system or one of its cameras does not work.
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DTCs are logged in the rearview camera system control module. DTCs for the affected camera may also be logged. Incorrect component.
Supersedes Technical Service Bulletin Group 17 number 14-51 dated August 18, 2014.
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The message ?Oil minimum warning, add one quart of oil? appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
Supersedes Technical Service Bulletin Group 48 number 14-59 dated June 2, 2014.
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Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition.
Supersedes Technical Service Bulletin Group 92 number 14-08 dated August 19, 2014.
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The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011.
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The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).
Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011.
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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
The customer may report two or more warning lights are/were illuminated simultaneously.
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The warning lights may be sporadic, and may not be illuminated by the time the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs.
Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012.
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When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call <Name from directory>" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed.
Supersedes Technical Service Bulletin Group 96 number 12-37 dated June 11, 2012.
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The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
Supersedes Technical Service Bulletin Group 94 number 12-99 dated November 30, 2012.
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Only vehicles with Xenon headlights can be affected by this condition. The customer complains the high beams do not function on one side or one of the low beams flickers intermittently. In addition to this, an "Adaptive Headlight Defective" warning can be present in the cluster if the vehicle has the Prestige trim level. One of the following DTCs are set in the 09 - Central Electric Control Unit or in the 55 - Headlamp Range Control Unit depending on the trim level of the vehicle. Vehicles with the Premium Plus option package can have the DTC set in the 09 module. Vehicles with the Prestige option package can have the DTC set in the 55 module. One or more of the connectors inside the headlamp housing are disconnected fully or partially from the factory.
Supersedes Technical Service Bulletin Group 91 number 12-61 dated October 1, 2012.
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Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
Supersedes Technical Service Bulletin Group 57 number 11-55 dated August 22, 2011.
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Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.
The customer may report that the tail lamp lighting does not switch between the rear lid and the bumper when the lid is operated.
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DTC 03703 (Rear lid -closed- sensor) may be stored in the comfort system central control module, J393 (address word 46).
Supersedes Technical Service Bulletin Group 57 number 13-82 dated February 5, 2013.
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Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.
Supersedes Technical Service Bulletin Group 94 number 13-03 dated February 1, 2013.
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Only vehicles with Xenon headlights can be affected by this condition. The customer complains the high beams do not function on one side or one of the low beams flickers intermittently. In addition to this, an "Adaptive Headlight Defective" warning can be present in the cluster if the vehicle has the Prestige trim level. One of the following DTCs are set in the vehicle electrical system control module, J519 (09), or in the headlamp range control module, J431 (55), depending on the trim level of the vehicle. Vehicles with the Premium Plus option package can have the DTC set in the J519 (09) module. Vehicles with the Prestige option package can have the DTC set in the J431 (55) module. One or more of the connectors inside the headlamp housing are disconnected fully or partially from the factory.
Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013.
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The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
Supersedes Technical Service Bulletin Group 91 number 14-70 dated November 6, 2014.
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The overhead view camera system or one of its cameras does not work. DTCs are logged in the rearview camera system control module. DTCS for the affected camera may also be logged. Incorrect component.
DTCs are stored in the ECM.
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There may be soot buildup on the moveable elements of the pressure sensing glow plug (PSG).
Supersedes Technical Service Bulletin Group 91 number 15-04 dated July 22, 2015.
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The customer complains that the rearview camera image is not displayed on the MMI display. DTC 02203 (audio/video input 1) is logged in the rearview camera system control module. An issue with the wiring harness may cause the condition.
Supersedes Technical Service Bulletin Group 70 number 14-38 dated April 30, 2014.
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Squeak and rattle noises can be heard in the front doors when music tuned with heavy bass is being played. The noises are likely due to contact between the foam isolation blocks on the door front door panels and the door structure or vibration in the door wiring harness bundle or connectors.
Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014.
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When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
Supersedes Technical Service Bulletin Group 94 number 12-74 dated April 23, 2012 .
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The customer complains the high beams do not function on one side or one of the low beams flickers intermittently. In addition to this, an ? Adaptive Headlight Defective? warning can be present in the cluster if the vehicle has the Prestige trim level. DTCs are set in the 09 ? Central Electric Control Unit or in the 55 ? Headlamp Range Control Unit depending on the trim level of the vehicle. Vehicles with the Premium Plus option package can have the DTC set in the 09 module. Vehicles with the Prestige option package can have the DTC set in the 55 module. One or more of the connectors inside the headlamp housing are disconnected fully or partially from the factory.
The seat memory does not work.
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The MMI displays that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle? s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to the above mentioned influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester.
Supersedes Technical Service Bulletin Group 57 number 10-32 dated September 9, 2010.
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Customer may complain that the vehicle locks itself when removing the key from the ignition lock. When removing the ignition key from the ignition, the customer may unintentionally operate the lock button of the remote key. With the S contact in the ignition lock off (key is removed), the central locking will resume to respond to signals from the remote key. MVB 17 in electric control unit address $46 (Comfort System Central Control Module) can be used for argumentation. The last received central locking command is stored in this MVB. A value of ?2? indicates a locking command last sent from the remote key. With the Autolock feature, MVB 17 is overwritten. Therefore MVB 17 must be read immediately after the complaint.
Supersedes Technical Service Bulletin Group 91 number 13-02 dated August 30, 2013.
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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
Supersedes Technical Service Bulletin Group 57 number 13-97 dated October 29, 2013.
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The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
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This DTC is normal. It indicates that the parameter data has not been properly programmed into the ECU by SVM.
Supersedes Technical Service Bulletin Group 57 number 12-78 dated October 26, 2012.
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The seat memory does not work. The MMI displays a message that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle?s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to either of these influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester.
This communication is to inform you of upcoming Update 87D9.
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On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off.
Supersedes Technical Service Bulletin Group 94 number 13-10 dated March 4, 2013 for reasons listed below.
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This bulletin applies only to vehicles with xenon headlights. The customer complains of headlight flickering at highway speeds. There is no headlight warning in the cluster, and no DTCs are present in the system.The customer complains that the high beams do not function on one side or that one of the low beams flickers intermittently. Additionally, in vehicles with the Prestige trim level, an "Adaptive Headlight Defective" warning may be present in the cluster. DTCs may be stored in the vehicle electrical system control module. DTCs may be stored in the headlamp range control module.
Squeak and rattle noises can be heard in the front doors when music tuned with heavy bass is being played.
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The noises are likely due to contact between the foam isolation blocks on the door front door panels and the door structure or vibration in the door wiring harness bundle or connectors.
Supersedes Technical Service Bulletin Group 27 number 12-12 dated February 28, 2012.
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Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly.
Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012.
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When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
Supersedes Technical Service Bulletin Group 94 number 12-00 dated December 21, 2012.
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The warning light for dynamic headlight range control is displayed in the instrument cluster. DTC 00003 - 14 is stored in the headlamp range control module, J431 (address word 55). Both headlights function normally. The vehicle is equipped with adaptive (cornering) lighting. There is a software issue in the dynamic headlight range control module.
Supersedes Technical Service Bulletin Group 01 number 14-69 dated March 6, 2014.
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The MIL is on. No start or rough running. DTCs are stored in the ECM. When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump.
The MIL is on. DTC P164B(00) is stored in the ECM.
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The oil pressure switch is defective.
The MIL is on. No start or rough running.
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DTCs are stored in the ECM. When diagnosing the condition listed above on a common rail diesel vehicle, if no root cause is found after all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.
Supersedes Technical Service Bulletin Group 91 number 13-16 dated November 27, 2013.
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After the camera control module, J928, has been replaced, the front image is upside down and cannot be changed. The calibration cannot be completed. The coding of the camera control module is not completed correctly.
Supersedes Technical Service Bulletin Group 01 number 14-59 dated January 21, 2014.
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The MIL is on. DTC may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.
Supersedes Technical Service Bulletin Group 01 number 14-55 dated January 8, 2014.
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The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.
This document contains the Audi technician report checklist.
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All items must be completed prior to customer delivery by an Audi technician. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection.
Supersedes Technical Service Bulletin Group 97 number 10-14 dated September 16, 2010.
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Electrical components associated with the panorama roof, power rear lid, interior lighting, or Central Electrics (such as sunroof frame/sunshade operation, power rear lid operation with open/close switch, dome light operation, etc.) may become inoperative. The battery may be discharged. This bulletin only applies to vehicles with panorama roofs. During vehicle assembly, the wire harness that is routed along the left side of the sunroof frame may be pinched at one of the sunroof frame to body assembly points.
This document contains the Audi technician report checklist.
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All items must be completed prior to customer delivery by an Audi technician. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection.
Supersedes Technical Service Bulletin Group 97 number 13-37 dated August 8, 2013.
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Two or more warning lights are/were illuminated simultaneously. The warning lights may be sporadic, and may not be illuminated when the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs.
Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011.
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The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.
This document contains the Audi technician report checklist.
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All items must be completed prior to customer delivery by an Audi technician. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection. This document is in Spanish.
Seat memory function does not work.
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DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.
Supersedes Technical Service Bulletin Group 57 number 13-92 dated August 1, 2013.
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The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012.
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The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.
Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014.
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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
Supersedes Technical Service Bulletin Group 17 number 14-52 dated September 2, 2014.
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The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010.
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Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
Supersedes Technical Service Bulletin Group 97 number 13-40 dated November 26, 2013.
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The customer may report multiple warning lights are/were illuminated simultaneously. The warning lights may be sporadic, and may not be illuminated when the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs.
Supersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014.
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The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial...
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Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.
Customer reports that the ignition sporadically cannot be switched on.
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DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning lights. It should now be possible to carry out a diagnosis. If DTC 00288 (Steering column lock actuator-N360, faulty) is logged in the access/start authorization control module, J518 (address word 05), this bulletin does not apply. Proceed according to GFF. Incorrect software.
The MIL is on due to DTCs P0491 and P0492 being stored in the ECM.
The MIL is on due to a Fuel Rail/System Pressure Too Low DTC stored in the ECM.
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Drivability concerns such as hard starting/no starting are present. Fuel pump may be making a straining noise. Outside temperature is sub-freezing. This issue is related to the diesel fuel and not a technical problem with the vehicle.
This is a general communication notifying dealers that there is extended Warranty coverage available for the exhaust gas...
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temperature sensor for certain models and model years. This document details the terms of the warranty extension.
This technical service bulletin provides instructions for replacing the rear camera wiring harness.
The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level.
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There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
TSBs in this newsletters include the MIL on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency...
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below threshold) being stored in the ECM. New ECM software implemented to correct the condition.
Steering
61 bulletinsThis bulletin provides information about vibrations and rotational steering vibrations.
This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
This bulletin provides information about vibrations and rotational steering vibrations.
This bulletin provides information about the steering wheel alignment.
This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
This bulletin provides information vibrations and rotational steering wheel vibrations.
This bulletin provides information vibrations and rotational steering wheel vibrations.
This bulletin provides information when there is noise while steering.
This bulletin provides information when there is noise while steering.
This bulletin provides information for when there is noise when steering.
This bulletin provides information if there is noise when steering the vehicle.
Steering wheel vibration and/or oscillation at low mileage - Repair Authorization
Steering wheel shimmy, vibration and/or oscillation
Steering wheel vibration and/or oscillation at low mileage - Repair Authorization
Steering wheel shimmy, vibration and/or oscillation
Steering wheel vibration and/or oscillation at low mileage - Repair Authorization
Steering wheel shimmy, vibration and/or oscillation
Steering wheel vibration and/or oscillation at low mileage - Repair Authorization
Steering wheel shimmy, vibration, and/or oscillation
Steering wheel shimmy, vibration, and/or oscillation
Electric steering column adjustment is inoperative
Squeaking noises when steering or maneuvering
Electric steering column adjustment is inoperative
Steering wheel leather damage, all vehicles
Steering wheel shimmy, vibration, and/or oscillation
Squeaking noises when steering or maneuvering
Steering wheel shimmy, vibration and/or oscillation
This bulletin provides information for instances where the steering wheel leather is damaged.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This bulletin states that squeaking noises which may be more prevalent in wet weather during steering is normal and...
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repair is not needed.
This bulletin provides instructions for when a vibration is felt in the floor, seat, footwell, pedals or steering wheel...
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while driving at highway speeds from 55 - 80 mph.
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering...
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wheel isn't heating evenly.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This information bulletin provides an explanation for squeaking noises heard when the steering wheel is turned or...
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maneuvered.
The electronic steering column will not adjust up or down.
Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel.
This technical service bulletin informs the reader that damage to the appearance of the leather steering wheel caused by...
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outside influence is not covered under warranty.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This technical service bulletin informs the reader that damage to the appearance of the leather steering wheel caused by...
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outside influence is not covered under warranty. 2008-2020 A3, 2015-2020 A3 Cabrio, 2005-2016 A3 Sportback, 2005-2020 A4, 2010-2020 A4 allroad, 2005-2012 A4 Avant, 2005-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2005-2020 A6, 2005-2011 A6 Avant, 2008-2020 A7, 2005-2020 A8, 2008-2019 e-tron, 2019-2020 e-tron quattro, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2007-2020 S6, 2008-2020 S7, 2007-2009 S8, 2018-2020 SQ5, 2004-2020 TT Coupe, 2004-2020 TT Roadster, 2012 TT/RS Coupe
Supersedes Technical Service Bulletin Group 44 number 14-50 dated May 14, 2014.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid.
Supersedes Technical Service Bulletin Group 48 number 13-54 dated September 13, 2013.
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Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.
Supersedes Technical Service Bulletin Group 48 number 13-43 dated April 19, 2013.
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The customer may report that the Easy Entry function of the power adjustable steering column intermittently does not work.
Supersedes Technical Service Bulletin Group 44 number 13-37 dated February 25, 2013.
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Vehicle pulls - left or right. Steering wheel not leveled or off-center. In some cases both concerns may be reported. the alignment concern is due to outside influence (e.g. accident), this TSB does not apply.
Supersedes Technical Service Bulletin Group 44 number 13-35 dated January 18, 2013.
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Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.
Supersedes Technical Service Bulletin Group 48 number 11-15 dated January 10, 2011.
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The customer may report that the Easy Entry function of the power adjustable steering column intermittently does not work.
Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.
Supersedes Technical Service Bulletin Group 40 number 13-35 dated September 23, 2013.
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Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.
Supersedes Technical Service Bulletin Group 44 number 14-49 dated April 17, 2014.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly.
Supersedes Technical Service Bulletin Group 44 number 13-44 dated November 21, 2013.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.
Supersedes Technical Service Bulletin Group 44 number 13-45 dated December 3, 2013.
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Steering wheel vibration and/or steering wheel oscillation at a speed range of 55 - 80 mph (88 - 128 km/h) on vehicles with very low mileage or at PDI. The condition does not result in any handling concerns or loss of vehicle control. Vehicles have original factory-installed wheels and tires. Tire pressures on Audi vehicles are set to specified values in order to prevent flat spotting during the transportation process from various Audi plants to United States ports. To closely monitor complaints of tire-related vibration at very low mileage, we are asking that you contact the Audi Technical Assistance Center (TAC) before performing any repairs on vehicles with this condition. This will assist us in diagnosing any potential issues.
Supersedes Technical Service Bulletin Group 44 number 13-39 dated July 12, 2013.
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Vehicle pulls (left or right). Steering wheel is not level or is off-center. These conditions may be noticed during PDI. If the condition is due to outside influence (such as an accident), this TSB does not apply. In an effort to gain information on this condition, Audi of America is asking you to contact the Audi Technical Assistance Center (TAC) before you perform any repairs.
The electronic steering column will not adjust up or down.
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The concern may be found during PDI or be reported by a customer. In an effort to gain information regarding this condition, we request that you contact the Technical Assistance Center (TAC) before performing any repairs.
Supersedes Technical Service Bulletin Group 44 number 13-42 dated September 27, 2013.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic.
Supersedes Technical Service Bulletin Group 44 number 13-41 dated September 26, 2013.
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Complaints of steering wheel vibration and/or steering wheel oscillation at a speed range of 55 - 80 mph (88 - 128 km/h), on vehicles with very low mileage or at PDI. The condition does not result in any handling concerns or loss of vehicle control. Vehicles have original factory-installed wheels and tires.
Supersedes Technical Service Bulletin Group 44 number 13-43 dated November 1, 2013.
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Steering wheel vibration and/or steering wheel oscillation at a speed range of 55 - 80 mph (88 - 128 km/h) on vehicles with very low mileage or at PDI. The condition does not result in any handling concerns or loss of vehicle control. Vehicles have original factory-installed wheels and tires. Tire pressures on Audi vehicles are set to specified values in order to prevent flat spotting during the transportation process from various Audi plants to United States ports. To closely monitor complaints of tire-related vibration at very low mileage, we are asking that you contact the Audi Technical Assistance Center (TAC) before performing any repairs on vehicles with this condition.
Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012.
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Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.
Supersedes Technical Service Bulletin Group 44 number 12-30 dated July 23, 2012.
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Complaints of steering wheel vibration and/or steering wheel oscillation at a speed range of 55 - 80 mph (88 ? 128 km/h), on vehicles with very low mileage or at PDI. The condition does not result in any handling concerns or loss of vehicle control. Vehicles have original factory-installed wheels and tires. Tire pressures on Audi vehicles are set to specified values in order to prevent flat spotting during the transportation process from various Audi plants to United States ports. To closely monitor complaints of tire-related vibration at very low mileage, we are asking that you contact the Audi Technical Assistance Center (TAC) before performing any repairs on vehicles with this condition. This will assist us in diagnosing any potential issues with the condition noted above.
Infotainment
59 bulletinsThis bulletin provides information when there are speaker rattles, vibrations, or audio interference.
This bulleitn provides information whent here are complaints about route guidance with Navigation.
This bulletin provides information regarding various comlaints related to Apple CarPlay with Apple iOS devices.
This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
This bulletin provides information when there are speaker rattles, vibration or audio interference.
This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
This bulletin provides information when there are speaker rattles, vibration or audio interference.
This bulletin provides information pertaining to MMI Navigation database concerns.
This bulletin provides information for when the customer has concerns about the navigation route guidance.
This bulletin provides information on how to update the navigation map.
This bulletin advises that the MMI screen may freeze, or go blank and then restart when a special character like a...
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symbol or emoticon is used in the name field for contact(s).
This informational bulletin contains instructions for when the message "Audi pre sense currently restricted.
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See owner's manual" is displayed in the instrument cluster without DTCs.
The navigation DVD or other CD/DVD cannot be ejected.
This bulletin contains inspection guidelines for radio interference that causes noises in the speaker.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
This informational bulletin contains instructions about updating the navigation map.
This bulletin contains a guide for troubleshooting HD radio issues.
This informational bulletin explains when the range display is empty in the on-board computer.
This technical service bulletin provides troubleshooting for issues with the navigation map database.
This informational bulletin contains instructions for when a phone is connected to the vehicle via Bluetooth, one of the...
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following conditions occurs when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system): *The MMI screen goes blank then restarts. *The MMI screen freezes for a few minutes then recovers.
This bulletin contains inspection guidelines for radio interference that causes noises in the speaker.
This informational bulletin explains when the range display is empty in the on-board computer.
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Also A3 Cabriolet 2015-2021, A3 Sportback 2016-2018, 2005 A4 Cabriolet , 2005-2009 S4 Cabriolet, 2010-2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 S6, 2005 and 2006 A7, 2005-2011 and 2021 S7 2005-2006 and 2021 S8, 2019-2021 E-Tron Quattro
This bulletin contains instructions for removing the HD radio feature if requested by the customer.
This bulletin contains instructions for removing the HD radio feature if requested by the customer.
When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match...
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the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue may or may not resolve itself. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up). A DTC related to the GPS antenna or MMI system may be or may not be present. If the sky view is blocked because the vehicle is in a parking structure, below ground, or next to large buildings, it is normal for the GPS location or vehicle direction indicated on the MMI navigation map to not match the vehicle?s actual location or direction of travel. The blocked sky view prevents the vehicle from receiving satellites, and the system may be temporarily lost (for example, the system may show the wrong location on the map screen) until four satellites can be received. This behavior can last for several minutes even in clear sky view when the vehicle exiting a parking structure or underground structure. The MMI can take up to 5-10 minutes to sufficiently get a 3D-GPS fix once the vehicle has clear view of the sky. This is a normal condition, and is not related to the condition described above. Replacing the MMI main unit, replacing the GPS antenna, or updating the MMI software will not change this behavior. A potential antenna hardware failure can affect some model year 2014 - 2015 vehicles.
This informational bulletin contains resource information for when the traffic feature is inoperative in the MMI...
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navigation.
The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when the user searches...
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for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
The following message appears on the MMI display: ?Device or cable type not supported?.
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The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.
Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013.
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The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not.
Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014.
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The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB.
Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012.
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The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.
While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view.
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?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.
Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013.
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The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015.
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While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Additionally, if the vehicle is a model year 2016 A6, A7, or TT, the customer may not be able to see speed and flow traffic information in the navigation map screen, and may consistently see that no traffic reports are available. For these vehicles, traffic is provided by INRIX online.
The traffic feature in the MMI navigation is inoperative.
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If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.
Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012.
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This Technical Bulletin provides an overview of HD Radio technology and terminology. The
Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010.
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The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
Supersedes Technical Service Bulletin Group 91 number 13-87 dated June 19, 2013.
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The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
The customer complains about GPS navigation issues that may be antenna-related.
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No DTC entry is logged. This bulletin should be performed before any other bulletins that cover specific customer complaints. If the GPS antenna cable became partially connected during assembly or during a repair, it may still function. But, the partially-connected cable can cause an intermittent issue that does not cause a DTC to be logged.
Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013.
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The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.
Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012.
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Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.
Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014.
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The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last...
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destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.
Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009.
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The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.
Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011.
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During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
Supersedes Technical Service Bulletin Group 26 number 11-03 dated June 29, 2011.
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There is an AdBlue-related message displayed in the instrument cluster. MIL may or may not be illuminated.
Supersedes Technical Service Bulletin Group 91 number 13-98 dated August 5, 2013.
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MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit.
Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012.
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The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013.
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Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.
Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012.
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The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.
Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014.
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The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty.
Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014.
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The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.
Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008.
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Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
Effective immediately, the codes for the STP4 (2.0L TDI) and STP5 (3.0L TDI) actions will show the campaign code 23Q4...
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(2.0L TDI) and 23R8 (3.0L TDI) only on the Inventory Vehicle Open Campaign/Action Report. Elsa and ServiceNet will continue to display them as STP4 (2.0L TDI) and STP5 (3.0L TDI).
Pre-Delivery & Maintenance
50 bulletinsThis bulletin provides service infrmation for workshop mode with Audi connect vehicles.
This service information TSB describes a cosmetic issue after using a car wash.
Vehicle Concerns Before Recall Repair Available
Pending service solutions and bulletins
Product quality is Announcing a new innovation in technical service bulletins: portable, easy to access videos
This bulletin contains instructions for when the zirconium inserts found to be not firmly attached during service work.
SAFETY RECALLS, COMPLIANCE RECALLS and STOP SALES
This technical service bulletin provides troubleshooting information for the vehicle locking system.
When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles...
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for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles...
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for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles...
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for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles...
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for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles...
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for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles...
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for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
Maintenance.
There are special service instructions to be performed on all Model Year 2014 A6, A7, Q5, and Q7
There are special service instructions to be performed on all Model Year 2014 A6, A7, Q5, and Q7
This technical service bulletin provides troubleshooting information for the vehicle locking system.
This informational contains instruction on how to document optical concerns for warranty claims.
Recall Reminder Part Labels
This bulletin contains instructions for vehicle inspection, protection removal, and detailing.
This bulletin clarifies how to claim AdBlue on warranty claims.
This technical service bulletin provides troubleshooting information for the vehicle locking system.
This technical service bulletin provides troubleshooting tips for various issues with the MMI3G+ functionality.
This bulletin contains instructions for vehicle inspection, protection removal, and detailing.
This communication asks dealers to contact Audi Warranty if they have any questions about the extended warranty coverage...
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for 2.0L and 3.0L TDI vehicles.
This communication notifies dealers that the Class Bridge Warranty extension is no longer valid on Gen 2.1 TDI vehicles...
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because the repair is available.
This communication provides instructions for providing an in-service date to Gen 2.1 TDI vehicles for sale.
This is the extended warranty for Gen 2.1 TDI vehicles.
This technical service bulletin provides troubleshooting tips for various issues with the MMI3G+ functionality.
Supersedes Technical Service Bulletin Group 00 number 11-23 dated June 3, 2011.
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Instructions for vehicle inspection, protection removal, and detailing.
Supersedes Technical Service Bulletin Group 57 number 12-72 dated September 24, 2012.
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Keyless entry is inoperative. Remote range is poor. Audi Advanced key is inoperative. High early warranty information related to inoperative remote keys necessitates this repair authorization. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.
Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011.
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This TSB contains information on technician preparation when calling the Audi Technical Assistance Center
Supersedes Technical Service Bulletin Group 17 number 10-07 dated June 3, 2010.
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Oil filter cartridge requires replacement.
Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015.
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Instructions for vehicle inspection, protection removal, and detailing.
Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013.
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Instructions for vehicle inspection, protection removal, and detailing.
Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010.
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VIN plate and/or B-Pillar Safety Certification label requires replacement.
This document contains the Audi pre-delivery checklist.
Supersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014.
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Technician preparation when calling the Audi Technical Assistance Center (TAC).
Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008.
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Leather upholstery is dirty or stained.
Supersedes Technical Service Bulletin Group 00 number 13-56 dated November 1, 2013.
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There are special service instructions to be performed on all Model Year 2014 A6, A7, Q5, and Q7 vehicles before the vehicles are delivered to customers. When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
There are special service instructions to be performed on all Model Year 2014 A6, A7, Q5, and Q7 vehicles before the...
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vehicles are delivered to customers. When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011.
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Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
Supersedes Technical Service Bulletin Group 51 number 13-06 dated August 9, 2013.
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Instructions for vehicle inspection, protection removal, and detailing.
This bulletin explains the terms of the bridge warranty being offered for affect 3.0L TDI vehicles.
This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for...
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service.
Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014.
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MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013.
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Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped.
Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014.
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A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
Fuel System
48 bulletinsThis bulletin provides information when there is corrosion on the exhaust tail pipes.
This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in...
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petrol.
This bulletin provides service information ror when the fuel tank cannot be fully filled.
This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in...
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petrol.
This bulletin provides service information ror when the fuel tank cannot be fully filled.
Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the...
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State of Minnesota.
Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the...
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State of Minnesota.
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
When diagnosing the condition listed above on a common rail diesel vehicle, if no root cause is found after all GFF...
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diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.
EVAP emission control system leak detected
The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...
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conditions.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet.
When diagnosing the condition listed above on a common rail diesel vehicle, if no root cause is found after all GFF...
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diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.
EVAP emission control system leak detected
The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...
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conditions.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet.
When diagnosing the condition listed above on a common rail diesel vehicle, if no root cause is found after all GFF...
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diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.
EVAP emission control system leak detected
The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...
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conditions.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet.
Normal fuel system pulsation can cause slight vibrations in the pressure regulator on the flange located on the right side of the fuel tank.
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This pulsation also causes the long, curved fuel lines (Figure 1) to vibrate and make a jarring noise in the tank.
Beginning with MY2009, the filler necks of various TDI clean diesel vehicles were equipped with a misfueling guard (Figure 1).
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The guard minimizes the likelihood that fuel other than ultra-low sulfur diesel will be put into the vehicle. The misfueling guard is designed to remain in a locked position when a nozzle with a diameter typically suited for non-diesel fuels (approximately 13/16?, or 20.6mm) is inserted, to prevent further insertion of the nozzle into the filler neck. A nozzle with a larger diameter typically suited for diesel fuel (approximately 15/16?, or 23.8mm) will unlock the misfueling guard when inserted, allowing the nozzle to be further inserted into the filler neck.
Customer reports hearing noises from the rear of vehicle or from fuel tank area.
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Normal fuel system pulsation can cause slight vibrations in the pressure regulator on the flange located on the right side of the fuel tank. This pulsation also causes the long, curved fuel lines (Figure 1) to vibrate and make a jarring noise in the tank.
When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found...
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after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump.
An AdBlue message may appear in the instrument cluster either because there is a fault in the emission control system or...
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because the system needs to be refilled. The AdBlue message displayed may vary depending on the model year of the vehicle.
An AdBlue message may appear in the instrument cluster either because there is a fault in the emission control system or...
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because the system needs to be refilled. The AdBlue message displayed may vary depending on the model year of the vehicle.
EVAP emission control system leak detected.
Reminders - TDI Approved Emissions Modifications, Emissions Compliant Repairs, corrections and extended warranty /...
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warranty policy and loaner vehicle overview
The informational bulletin explains why during COVID-19 there is winter-blend fuel during a warmer season and causing...
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some issues.
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
This communication instructs dealers to contact the Technical Assistance Center if they encounter a MIL on before...
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performing the TDI emissions modification. - REVISED 12/17/18 to apply to 3.0L models and to remove 2.0L models.
3.0L TDI Emissions Recalls 23R8 Part supersession
This communication provides instructions for documenting the fuel refill in the INFORM tool.
This communication serves as a reminder that dealers are to check for pre-existing conditions for all Generations of...
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2.0L TDI and 3.0L TDI resale, buyback, TDI Direct, and VCI auction vehicles prior to proceeding with the AEM Emissions Recall. Only create an Audi Technical Assistance Center (TAC) ticket if required by applicable recall.
2.0L TDI and 3.0L TDI Extended Emissions Warranty On-Board Diagnostic (OBD) System Coverage Questions
This communication explains how to code the "customer delight" portion of the extended emissions warranty when...
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submitting the warranty claim.
This repair authorization is for the 3.0L TDI Generation 2.1 Approved Emissions Modification.
This repair authorization is for the 3.0L TDI Generation 2.1 Approved Emissions Modification.
This communication is a reminder to dealers that they must refill vehicle fuel tank after AEM.
This email gives an update on the current emissions issues with regards to 2.0L and 3.0L TDI vehicles.
Supersedes Technical Service Bulletin Group 20 number 14-30 dated December 13, 2013.
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Customer reports hearing noises from the rear of vehicle or from fuel tank area. Normal fuel system pulsation can cause slight vibrations in the pressure regulator on the flange located on the right side of the fuel tank. This pulsation also causes the long, curved fuel lines to vibrate and make a jarring noise in the tank.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
Supersedes Technical Service Bulletin Group 91 number 13-85 dated May 29, 2013.
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The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit.
Supersedes Technical Service Bulletin Group 20 number 13-26 dated May 15, 2013.
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Customer states that the vehicle cannot be refueled due to difficulty inserting the fuel pump nozzle into the filler neck. Customer may also state that the flap is stuck in a locked position and it cannot be moved with fingers.
Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013.
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The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
Customer reports hearing noises from the rear of vehicle or from fuel tank area.
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Normal fuel system pulsation can cause slight vibrations in the pressure regulator on the flange located on the right side of the fuel tank. This pulsation also causes the long, curved fuel lines to vibrate and make a jarring noise in the tank.
THIS EMAIL GIVES AN UPDATE ON THE CURRENT EMISSIONS ISSUES WITH REGARDS TO 2.0L AND 3.0L TDI VEHICLES.
Body & Paint
43 bulletinsThis TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
This bulletin provides information when there is a paint issue on alloy wheels.
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the...
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dipped beam is switched on.
This bulletin provides information when tehre is a paint issue on alloy wheels.
This bulletin provides information when there is corrosion on the tailpipes.
This TSB provides information when the exterior rubber trim is spotted.
This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and...
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fender.
This bulletin provides information when the sunglass holder will not close or is stuck closed.
This bulletin provides information for when there are noises from the headliner/sunroof area.
This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via...
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the Mirror Server.
This bulletin provides information for when exterior glass cleaning is needed.
This bulletin provides information for when car wash bristles become stuck in the body gap between the headlight and...
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fender.
This bulletin describes the process to clean sticker residue from the windshield.
This bulletin provides instructions for when the exterior trim has spots.
This bulletin provides instructions for when faint images appear on the windshield from the production sticker, or an...
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image of the suction cups used to install the windshield in production.
HomeLink Garage Door Opener Cannot be Erased or Programmed
Sunglass holder will not close
This bulletin provides instructions on how to properly clean exterior glass.
Wind noise from Exterior Mirror.
The A pillar trim on the right or left side of the vehicle is loose or does not fit properly.
Customer may report hearing wind noise from the front door area when the vehicle is driven at
This bulletin provides instructions on how to clean exterior glass.
This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on...
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vehicles equipped with pananormic sunroof.
This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on...
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vehicles equipped with pananormic sunroof.
Body components - Examples of customer misuse
This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on...
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vehicles equipped with pananormic sunroof.
Windshield is streaked, has a snakeskin appearance, or its surface feels rough.
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Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
Windshield is streaked, has a snakeskin appearance, or its surface feels rough.
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Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
The garage door opener cannot be programmed.
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The programming mode cannot be activated. The garage door programming cannot be erased. The method for erasing the Homelink programmed button memory is incorrectly described in the owner's manual. The incorrect description in the owner's manual is: "Erasing the buttons" Press and hold both of the outer buttons until the LED (A) turns off completely (about 20 seconds) to erase all of the buttons simultaneously". The correct way to erase the Homelink programming is to press and hold the two outer Homelink buttons, releasing only when the Homelink indicator light begins to flash after approximately 10 seconds.
Supersedes Technical Service Bulletin Group 70 number 15-44 dated February 25, 2015.
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Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
Supersedes Technical Service Bulletin Group 70 number 15-47 dated September 21, 2015.
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Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
The A pillar trim on the right or left side of the vehicle is loose or does not fit properly.
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The shape of the trim deforms over time.
Supersedes Technical Service Bulletin Group 66 number 13-37 dated November 4, 2013.
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Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
Supersedes Technical Service Bulletin Group 66 number 13-38 dated November 15, 2013.
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Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
Supersedes Technical Service Bulletin Group 66 number 13-32 dated September 26, 2013.
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The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
Supersedes Technical Service Bulletin Group 66 number 13-27 dated April 8, 2013.
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Wind noise is heard by the customer at highway speeds. Air flows through the exterior rear view mirror housing at the seam where the turn signal lamp meets the housing. This causes a high-frequency whistling tone.
Supersedes Technical Service Bulletin Group 66 number 13-31 dated June 12, 2013.
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The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
Supersedes Technical Service Bulletin Group 66 number 13-34 dated September 30, 2013.
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The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
Supersedes Technical Service Bulletin Group 66 number 12-22 dated June 29, 2012.
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Customer may report hearing wind noise from the front door area. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise.
Supersedes Technical Service Bulletin Group 70 number 14-39 dated August 11, 2014.
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Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015.
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Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013.
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Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on...
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vehicles equipped with pananormic sunroof.
Brakes
43 bulletinsThis bulletin provides information about the general approach for brake vibration concerns.
This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
This bulletin provides information for all models regarding brake sounds.
This bulletin provides information for all models regarding brake sounds.
This bulletin provides information regarding the general approach for all Audi vehicles regarding brake vibrations.
This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
This bulletin provides information regarding the general approach to brakes rubbing.
This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
Brake pulsation diagnostic guidelines
Shock absorber leaks: assessment aid
Shock absorber leaks: assessment aid
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
This bulletin provides information for when one or more DC is stored in the ABS control unit related to the parking...
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switch; DTC C100C07 and/or C100C29.
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
This bulletin provides instructions for brake noise analysis and handling.
Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals
This technical service bulletin provides troubleshooting for brake noise.
This technical service bulletin provides troubleshooting for brake noise.
Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals
This technical service bulletin provides troubleshooting for brake noise.
This informational bulletin provides diagnostic information for brake conditions.
This technical service bulletin provides troubleshooting for brake noise.
This informational contains an explanation for when the customer hears creaking noises when braking at almost standstill...
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(crawling when pulling away or briefly before standstill).
This technical service bulletin provides troubleshooting for brake noise.
This informational bulletin provides diagnostic information for brake conditions.
This bulletin contains repair instructions for leaking shock absorbers.
This technical service bulletin provides troubleshooting for brake noise.
This technical service bulletin provides troubleshooting for brake noise.
Brake-related vibration and pulsation has several causes that depend on driving style and resulting brake disc ...
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temperature, as well as environmental conditions. Both the intensity of the wear of the brake system and the type of wear depend on the operating conditions of the vehicle. The wear of the brake discs is determined by the frequency and intensity of the brake operations. Dirt build-up, exposure to sand, long standing times, and road salt or similar, can also promote wear as well as cause scoring marks on the brake discs. The driving style of the driver also influences the wear of the brake system. An overly-aggressive driving style, which results in frequent sharp braking, can lead to more wear (particularly of the brake pads). A gentle driving style can result in very light brake applications. If the brakes are always applied with little pressure, a rust film and other airborne particles may settle on the brake discs and pads. Firm brake operations can help clean off such build-up from the brakes.
This informational bulletin contains knowledge on why oil may appear on one or several of the shock absorbers.
This informational bulletin contains technical information for when there is condensation visible on the inside of the...
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headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.
This informational bulletin contains instructions for proper brake maintenance.
Supersedes Technical Service Bulletin Group 55 number 13-31 dated July 18, 2013.
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The customer may report that the tail lamp lighting does not switch over from bumper to the lid, with lid closed. The rear bumper lights function normally (brake lights, reverse lights, driving lights, turn signals). The center mount brake light functions normally. DTC 03073 (Closed Rear Lid Sensor - Incorrect Signal) may be stored in the comfort system central control module, J393 (address word 46).
Supersedes Technical Service Bulletin Group 94 number 13-17 dated May 22, 2013.
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DTC 03073 (Closed Rear Lid Sensor - Incorrect Signal) may be stored in the comfort system central control module, J393 (address word 46). In order for the vehicle to receive a proper rear lid status signal when the lid is operated, the paddle switches on the rear sill trim must contact the opposing lid latch points uniformly. When the rear lid is opened, the paddle switches change state and the comfort system central control module 2, J773, will read G525 and G526. It will then communicate to the comfort system central control module, J393.
DTC 03073 (Closed Rear Lid Sensor - Incorrect Signal) may be stored in the comfort system central control module, J393 (address word 46).
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In order for the vehicle to receive a proper rear lid status signal when the lid is operated, the paddle switches on the rear sill trim must contact the opposing lid latch points uniformly. When the rear lid is opened, the paddle switches change state and the comfort system central control module 2, J773, will read G525 and G526. It will then communicate to the comfort system central control module, J393.
Customer may report sporadically hearing the parking brake being actuated after the vehicle has been switched off.
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If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.
Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014.
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DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.
Supersedes Technical Service Bulletin Group 46 number 15-02 dated February 9, 2015.
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The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. DO NOT use this TSB if there is another brake noise TSB applicable to the VIN. For additional information, refer to the Audi Brake systems brochure. Brake noise can be attributed to many causes. Brake discs or brake pads are close to or below their wear limit. New brake pads and/or discs have not been properly imbedded after installation. Aftermarket pads or discs are installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time. Discs are grooved. There is chemical contamination on the braking surface of the brake disc due to wheel or tire cleaner being sprayed directly onto the brake disc. There are ?pad marks? on the brake disc as a result of brake pad material transferring to the discs. Pad marks can occur when a vehicle has been parked for long periods of time in a wet or snowy environment.
Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014.
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Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
Supersedes Technical Service Bulletin Group 40 number 13-34 dated September 23, 2013.
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Oil appears on one or several shock absorbers.
Supersedes Technical Service Bulletin Group 46 number 12-23 dated June 18, 2012.
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Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines.
Supersedes Technical Service Bulletin Group 44 number 13-36 dated February 18, 2013.
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This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.
Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012.
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Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
Lighting
41 bulletinsThis TSB provides informatin when the cigarette lighter element does not eject, or the cigarette lighter is inoperable.
This bulletin provides informationw hen there are optical concerns with the tail lights.
This bulletin provides informationw hen there are optical concerns with the tail lights.
This bulletin provides information on visual concerns with the headlight lens.
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
2014 Scheduled Maintenance Intervals\
This bulletin provides detailed information on the proper documentation of optical concerns for headlights and...
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taillights.
This bulletin provides details on how to properly document optical concerns in headlights and taillights for warranty...
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submissions.
When oil is drained through the drain plug, the oil might spill on components around the oil pan area.
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If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
Multiple warning lights illuminated; communication error DTCs
When oil is drained through the drain plug, the oil might spill on components around the oil pan area.
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If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
An oil filter that is too short is installed.
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The oil filter must be 155 (+/-1) mm long. If the oil filter is too short, the drain flap in the oil filter housing will not be completely closed and oil pressure will be reduced.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
The customer may report that two or more of the following warning lights are/were illuminated
This informational bulletin contains information on the different shading of LED headlights.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
Exterior lights, moisture accumulation 2013-2021 A3 Cabriolet, 2016-2018 Sportback, 2004-2005 A4 Cabriolet, 2004-2008...
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S4 Cabriolet, 2008 RS4 Cabriolet, 2010-2021 A4 allroad, 2018-2021 A5 Sportback, 2010-2012, 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2004-2006 A7, 2004-2011 S7, 2021 RS6 Avant, 2004-2006 S8
This informational bulletin contains instructions for when car wash bristles are stuck in the headlights.
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2015-2021 A3 Cabriolet, 2015-2018 A3 e-tron, 2011-2021 A4 allroad, 2018-2021 A5 Sportback, 2011-2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 RS6 Avant
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
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2015-2021 A3 Cabriolet, 2016-2018 A3 Sportback, 2018-2021 A5 Sportback, 2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 RS 6 Avant
This is the extended warranty for Gen 2.1 TDI vehicles.
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Revised September 18, 2019 to include information about vehicles with a totaled status, and revised "Loaner Vehicle Applicability" statement.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
Supersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014.
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There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are stored, this TSB does not apply. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.
Supersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014.
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There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are stored, this TSB does not apply. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This special notice is to inform dealers to return all tail lamps with the part number listed that are below generation...
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14s.
This bulletin details instructions on handling when the oil minimum message appears but the oil level is above minimum...
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but not overfilled.
Supersedes Technical Service Bulletin Group 00 number 12-34 dated June 6, 2012.
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The process of draining oil through the drain plug is not always tidy. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
A headlight system warning may be illuminated in the instrument cluster.
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Headlight range control inoperative. Xenon high beam inoperative on one side. Daytime running light inoperative in headlight on one side. Diagnosis of the concern indicates that the headlight is at fault. Connector in the headlight is not properly seated.
Supersedes Technical Service Bulletin Group 94 number 13-24 dated July 18, 2013.
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There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.
Supersedes Technical Service Bulletin Group 94 number 13-20 dated July 3, 2013.
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There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.
Supersedes Technical Service Bulletin Group 94 number 13-01 dated January 2, 2013.
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There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.
This document contains the scheduled maintenance intervals.
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The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
Supersedes Technical Service Bulletin Group 66 number 12-24 dated August 24, 2012.
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Customer may report the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
Audi is committed to enhancing the Initial Quality Experience for our Customers within the first days of vehicle ownership.
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We want to resolve any knowledge or technical concerns a customer may have about a new vehicle, and build a strong, positive, enduring relationship between dealer and customer. To support this commitment to both our dealers and our customers, Audi is introducing the Audi Second Delivery Program for MY2013 and MY2014 vehicles. The Program is applicable to all new MY2013 and MY2014 vehicles and includes a one-time reimbursement per VIN of $75. The Second Delivery may be performed at the dealership or a location of the customer?s choosing.
Supersedes Technical Service Bulletin Group 94 number 13-30 dated December 20, 2013.
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There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.
This document contains the scheduled maintence intervals.
Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010.
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Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.
Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015.
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Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
The healight switch holder is broken, which causes the healight switch assembly to be loose or fall into the dashboard.
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The rivets that hold the headlight switch holder in the dashboard can break if the headlight switch is bumped (by driver entering vehicle).
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
Software & Calibration
37 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the issue: The ODIS Audi Brand update 2.41.1 is setting a ODS5003E error code when you perform the 90TV SVM flash.
This bulletin provides information on how to set up and use the FMC for obtaining vehicle software updates (SD Creator...
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decomissioned).
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
ElsaPro Software update and technical bulletins
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM)...
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software update for any TSB or Update.
This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM)...
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software update for any TSB or Update.
Updated oil pressure switch
This bulletin contains general instructions for software updates.
Dealer Communication - Vehicle Sales Reporting, Reinstatement, and Audit Policy Update - Effective September 30, 2021
00 Software Version Management (SVM), operating instructions
This communication is issued to inform dealers of updated shipping regulations related to lithium ion batteries.
This bulletin contains general software update instructions for vehicles with PR Code 7UH.
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2016-2020 A3, 2016-2020 A3 Cabrio, 2016 A3 Sportback, 2016-2020 A4, 2016-2020 A4 allroad, 2016-2012 A4 Avant, 2016-2020 A5 Cabrio, 2016-2020 A5 Coupe, 2018-2020 A5 Sportback, 2016-2020 A6, 2016-2020 A7, 2016-2020 A8, 2016-2020 e-tron, 2019-2020 e-tron quattro, 2016-2020 Q3, 2016-2020 Q5, 2016-2020 Q7, 2016-2020 Q8, 2016-2020 R8 Coupe, 2016-2020 R8 Spyder, 2017-2019 RS3, 2016-2020 RS5, 2016-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2016-2020 S5 Cabrio, 2016-2020 S5 Coupe, 2018-2020 S5 Sportback, 2016-2020 S6, 2016-2020 S7, 2018-2021 SQ5, 2016-2020 TT Coupe, 2016-2020 TT Roadster
This is the extended warranty for Gen 2.1 TDI vehicles.
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It was updated to show the PIDs for the parts.
This communication explains that the Technical Assistance Center must be contacted if a technical issue occurs during...
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the software update of the TDI repair.
e-mail_Audi 3.0L TDI issue Update
This email gives an update on the consumer settlement program with regards to 2.0L and 3.0L TDI vehicles.
This technical service bulletin provides software update instructions to fix an issue that prevents Google Earth from...
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loading.
3.0L TDI Update - Claim Processing Appointments
2.0L & 3.0L TDI Settlement Updates
e-mail communication for 3.0L TDI Update - Claim Processing Appointments
This communication is to inform you of a revision to Update 24Z6.
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The revision is in regards to the manifold actuator.
Supersedes Technical Service Bulletin Group 00 number 12-32 dated February 7, 2012.
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This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
3.0L TDI Settlement Program Update
Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012.
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The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected.
One of the TopView cameras will not calibrate.
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For issues with the Front TopView camera image being upside down after replacing J928, please reference TSB 2035912, 91 Front TopView camera cannot be calibrated; picture appears upside down. Improper setup of the calibration board and/or camera.
Tires & Wheels
34 bulletinsThis TSB provides information regarding rotational and other steerihng wheel vibrations.
This bulletin provides information when noises from wheel input shaft/drive shaft are reported.
This bulletin provides information regarding wheel alignment.
This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
Alignment - Repair Authorization
Tightening wheel bolts
Alignment - Repair Authorization
Tightening wheel bolts
Audi Normal Load Condition Tire Pressure Table
Audi Tire Chain Information by Vehicle -- MY 2014
Audi Tire Chain Information by Vehicle -- MY 2014
Audi Tire Chain Information by Vehicle -- MY 2014
Tire Pressure Table.
Tire Pressure Table.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
2014 Audi Normal Load Condition Tire Pressure Table.
This informational bulletin explains how the temporary/collapsible spare wheel inflates.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
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2015-2020 A3 Cabriolet, 2016-2018 A3 Sportback, 2008-2009 S4 Cabriolet, 2008 and 2010 RS4 Cabriolet, 2018-2020 A5 Sportback, 2010-2012 and 2018-2020 RS5 Cabriolet, 2018-2020 S5 Sportback, 2008 A7, 2008-2011 S7
Wheel change mode/jacking mode - Description and usage
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
Revision to Tires-rotate: 5K only; added "(except R8)"
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This information TSB provides information regarding the correct way to torque adjust a wheel bolt.
Supersedes Technical Service Bulletin Group 44 number 13-46 dated December 9, 2013.
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Wheel bolt requires torque adjustment.
This document contians the Audi tire chain information for all MY 2014 vehicles.
This document contains the Audi normal load condition tire pressure table.
This document contains the Audi normal load condition tire pressure table.
This document contains the Audi normal load condition tire pressure table.
This document contains the Audi normal load condition tire pressure table.
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This document is in Spanish.
Supersedes Technical Service Bulletin Group 44 number 12-32 dated August 2, 2012.
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Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.
HVAC & Climate
21 bulletinsThis bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the...
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concern.
This bujlletin provides information regarding the GFF test plan required for A/C compressor replacements regardless of...
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the concern.
This bulletin provides information regarding the GFF test plan required for A/C compressr replaements regardless of the...
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concern.
This bulletin provides information when a GFF test plan required for A/C compressor replacements regardless of concern.
This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless...
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of the concern.
This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
This bulletin provides information on the GFF test plan required when replacing the A/C compressor.
This bulletin provides instructions for when the customer advises that there is insufficient or uneven cabin heating...
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from the HVAC system.
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
This bulletin contains repair instructions for when there is radio static when the rear heater is active.
This bulletin contains instructions for addressing an insufficient or uneven heating performance from the HVAC system.
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
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2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster
This bulletin applies to any repair that requires replacement of the air conditioning compressor and details how to run...
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a ODIS GFF test plan.
Customer may report poor performance of A/C system or that the A/C system is inoperative.
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Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
Supersedes Technical Service Bulletin Group 87 number 13-46 dated October 21, 2013.
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The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015.
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This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is mandatory without exception.
Supersedes Technical Service Bulletin Group 87 number 10-07 dated September 2, 2010.
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The A/C system is not cooling as desired in hot weather areas. The following are suggestions to achieve maximum cooling efficiency in hot weather areas.
The A/C Compressor has been diagnosed as faulty and will be replaced under warranty.
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When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
Various features in the rear passenger compartment are inoperative.
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Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.
Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015.
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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
Transmission
19 bulletinsThis bulletin provides inormation when the ATF pipes leak; Q7 with 0C8 gearbox.
This bulletin provides informaiton when the transmission warning message appears in the cluster; P074100 stored in the...
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TCM.
This bulletin provides information about replacing the clutch end cover.
This bulletin provides information about replacing the clutch end cover.
Transmission Control Module (TCM) Software
Transmission Control Module (TCM) Software
Gearbox warning light on.
Gear lever problems; ignition key cannot be removed or vehicle will not lock (DTC 00230)
Rough gear changes both when accelerating and slowing down
Gear lever problems; ignition key cannot be removed or vehicle will not lock
Diagnostic threshold setting in current software is too sensitive.
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The following message appears in the information display: ?Gearbox malfunction: You can continue driving.? New software in the TCM addresses the condition.
The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared...
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and prevents the vehicle from being locked.
After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component.
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This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.
This bulletin contains repair instructions for when the ignition key cannot be removed even though the gear shifter is...
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in park.
This technical service bulletin provides guidelines for diagnosing the clutch plate.
Supersedes Technical Service Bulletin Group 91 number 12-63 dated October 4, 2012.
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The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off when the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly-increased voltage, causing the lights to flicker.
Supersedes Technical Service Bulletin Group 37 number 12-40 dated February 28, 2012.
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Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.
Supersedes Technical Service Bulletin Group 91 number 13-83 dated May 2, 2013.
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Apple devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi Music Interface.
"Gearbox malfunction: You can continue driving" appears in the information display.
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DTCs are stored in the transmission control module (TCM), J217 (address word 02). Diagnostic threshold setting in current software is too sensitive.
Air Bags & Safety
7 bulletinsThis Reporting Obligation requires technicains to contact the Technical Assistance Center (TAC) in cases where the...
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airbag/seatbelt is deployed/not deployed; general accident information; and fire and overheat damage.
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit...
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replacement airbag inflators that are being installed in used vehicles.
This Reporting Obligation requires technicains to contact the Technical Assistance Center (TAC) in cases where the...
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airbag/seatbelt is deployed/not deployed; general accident information; and fire and overheat damage.
This bulletin advises on identifying when a foreign object has obstructed normal operation of the seat belt.
This bulletin contains instructions for additional reporting requirements for safety related inquiries...
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(airbag/seatbelts, accidents, fire and overheat damage).
This bulletin contains instructions for additional reporting requirements for safety related inquiries...
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(airbag/seatbelts, accidents, fire and overheat damage.
This bulletin contains instructions for additional reporting requirements for safety related inquiries...
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(airbag/seatbelts, accidents, fire and overheat damage). 2008-2021A3, 2015-2021A3 Cabrio, 2005-2016 A3 Sportback, 1999-2021 A4, 2010-2021 A4 allroad, 1999-2012 A4 Avant, 2003-2009 A4 Cabrio, 2010-2021 A5 Cabrio, 2008-2021 A5 Coupe, 2018-2021 A5 Sportback, 1999-2021A6, 1999-2011A6 Avant, 2008-2020 A7, 1999-2021 A8, 2008-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2009-2021 Q5, 2007-2021 Q7, 2019 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2021 S5 Cabrio, 2008-2021 S5 Coupe, 2018-2021 S5 Sportback, 2007-2021 S6, 2008-2020 S7, 2007-2009 S8, 2018-2021 SQ5, 2000-2021 TT Coupe, 2001-2021 TT Roadster, 2012 TT/RS Coupe
Suspension
4 bulletinsThis bulletin contains instructions for determining if bushings need to be replaced.
Supersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014.
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The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
This bulletin provides instructions on how to resolve an issue with self-leveling suspension in cold temperatures.
Supersedes Technical Service Bulletin Group 96 number 13-61 dated May 28, 2013.
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The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
Hybrid & EV
2 bulletinsThis document provides clarity on the MY24 Audi Q5 Hybrid fault code with technical service bulletin release on Monday,...
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June 24.
This document provides clarity on the MY24 Audi Q5 Hybrid fault code with technical service bulletin release on Monday,...
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June 24.