2010 Audi Q7 TSBs

not activate.

mode.

not activate.

vehicle models.

Assistnce Center (TAC).

(TAC).

(Ghost faults).

whining, or similar interference.

presence of one or more of the following DTCs: P008700, P008800, P019100

No DTCs are stored.

The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.

system.

exist or it is inoperative/constant warning.

exist or it is inoperative/constant warning.

exist or it is inoperative/constant warning.

with standard diagnosis.

exist or it is inoperative/constant warning.

Includes A3 Cabriolet 2015-2020, 2010-2020 A4 Allroad, 2018-2020 A5 Sportback, RS5 Cabriolet 2010-2012 and 2018-2020, 2018-2020 S5 Sportback, 2010-2011 S7, 2010 S8, 2019-2020 e-tron Quattro.

2005-2019 A3, 1996-2019 A4, 2008-2019 A5, 1992-2019 A6, 2012-2019 A7, 1997-2019 A8, 2019 E-Tron, 2015-2019 Q3, 2010-2019 Q5, 2007-2019 Q7, 2019 Q8, 2000-2019 TT, 2008-2018 R8

2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster

2008-2020 A3, 2015-2020 A3 Cabrio, 2008-2016 A3 Sportback, 2008-2020 A4, 2010-2020 A4 allroad, 2008-2012 A4 Avant, 2008-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2008-2020 A6, 2008-2011 A6 Avant, 2008-2020 A7, 2008-2020 A8, 2008-2019 e-tron, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2008-2012 S4, 2008-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2008-2020 S6, 2008-2020 S7, 2008-2009 S8, 2018-2021 SQ5, 2008-2020 TT Coupe, 2008-2020 TT Roadster, 2012 TT/RS Coupe

forward.

numbers going forward.

forward.

change.

TDI vehicles.

exist or it is inoperative/constant warning.

This notice contains information for the accessories operations technical bulletin.

It gives you links that cover FAQs avout the settlement.

The email also included the dealer information letter, dealer FAQs, and sample customer letters.

EXTENDED.

EXTENDED.

*PE

MODELS AUDI Q5, Q7, A4, A5, A5 CABRIOLET (2009-14), A5, S5 (2008-14), A8 (2010-14) AND A6 (2011-14). *PE

stored in the ECM P030000.

brakes.

working; mileage below 50 km/32 miles.

working; mileage below 50 km/32 miles.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

operation and the engine performance is reduced via the injected fuel quantity (?limp mode?).

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

that the oil level is not okay.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

operation and the engine performance is reduced via the injected fuel quantity (?limp mode?).

that the oil level is not okay.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

operation and the engine performance is reduced via the injected fuel quantity (?limp mode?).

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

that the oil level is not okay.

The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.

This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.

available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

a restriction.

Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off).

The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with Audi advanced key, the vehicle cannot be locked by remote control after the engine has been switched off.The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared and prevents the vehicle from being locked.

Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. As a result, application of the brake and accelerator pedals at the same time (brake pedal with left foot and accelerator pedal with right foot) results in the following: ? Brake pedal function (normal at all times) overrides any throttle application. ? Diagnostic Trouble Codes (DTCs) will not be stored. ? When the brake pedal is applied while the accelerator is depressed, engine RPMs will return to idle speeds of 1400 RPMs after approximately two seconds. ? When the accelerator is applied while the brake pedal is depressed, the vehicle accelerates slower than usual (reduced engine torque).

When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.

?Extended Emissions Warranty? Limited Warranty Extension The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.1 SUV with engine code CNRB.

Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in clutch damage.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

MIL on. DTCs are stored in the engine control module (address word 01). Excess rattling (?diesel clatter?) coming from engine. No start or hard starting condition. Contaminated fuel found in fuel system. Rust or metal debris found in fuel system. Contaminated or incorrect fuel can cause performance, drivability, and/or fuel delivery problems. Additional component replacement may be necessary to ensure that no contamination or debris remains after repair. Reasons for fuel contamination can include: water ingress in the fuel station?s holding tanks, errors made in fuel transport, or incorrect fuel has been dispensed into the vehicle.

MIL on. DTCs is stored in the engine control module (ECM). Moisture ingress due to inadequate internal sealing of some differential pressure sensors (G505) causes electronic failure of the sensors. Part analysis shows that this condition only affects parts that were produced on or before March 29, 2011.

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. If a vehicle is equipped with unauthorized hardware or software tuning, it can cause stress on vehicle components outside of intended design limits, and can cause damage and additional wear. Subsequently, factory powertrain warranty coverage is reduced or voided.

Software update needed.

Electric steering column adjustment is restricted or does not work at all. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. The seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, so the electric steering column adjustment fails.

cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013 Model Year Audi vehicles with 3.0T engines. The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed in service. The warranty extension is fully transferable to subsequent owners. Audi has determined that under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary airports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of the on-board diagnostic system. In some locales, an illuminated MIL could cause the vehicle to fail an IM emissions inspection, vehicle registration application could be denied. Audi will diagnose, and if necessary clean the engine cylinder head secondary air ports to remove the carbon buildup at no cost to the customer as long as the vehicle is within the time and mileage limits of the warranty extension. This warranty extension covers only the diagnosis and cleaning of the cylinder head secondary air ports to remove the carbon buildup. Reimbursement is applicable only to the repairs described in this Warranty Bulletin.

If the MIL is on because of this issue, a vehicle will not pass an IM (emissions) inspection. In some vehicles under certain driving conditions, the MIL may come on due to an issue with the Engine Control Module (ECM) software. If the MIL is on because of this issue, the vehicle will not pass an IM (emissions) inspection. Update ECM software and/or replace the differential pressure sensor.

Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause your vehicle to fail an IM emissions inspection, and your vehicle registration application could be denied. Please be aware that other conditions (unrelated to the issue described in this letter) may cause the MIL in your vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated conditions.

There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different "climate zones" inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. This moisture buildup can happen, for example, after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion or damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp.

Because Audi supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with 2009-2013 MY Audi TDI Clean Diesel Engine vehicles registered in the State of Illinois only will receive a communication on or about February 21, 2013 regarding the use of biodiesel fuel blends in their vehicles. Audi will continue to honor the terms and conditions of Audi Limited Warranties that came with these vehicles. Please refer to Warranty Policies & Procedures Bulletin AWA 13-01 for additional information.

Codes CATA, CBEA, or CNRB) registered in the State of Illinois only.

The vehicle pulls to one side. The suspension height is uneven and the vehicle is crooked. One wheel location of the suspension is stuck in the raised position. The control system cannot be programmed. DTC's may be stored in address 34. The residual pressure holding valve of an air spring may be stuck closed, not allowing the air spring to reduce its height. This valve's function is to ensure a minimum air spring pressure of 50 psi in the event of a large leak. For example, if an air supply line was severed by road debris, the residual pressure holding valve would keep the air spring from completely deflating.

The self-leveling suspension warning light is illuminated in the instrument cluster. The self-leveling suspension operates normally again after the vehicle has been parked for a while in a garage or in the sun. DTC 20645 003 (valves for self-leveling control, mechanical fault) is present in the level control system module, J197 (address word 34). If the dryer on the air supply unit (air compressor) has taken in humidity for a long period of time, it may become saturated. As a result, the increased air humidity may get into the solenoid valve block and create condensation. In freezing temperatures, the condensation can freeze and block the valves, a condition that is recognized as a mechanical fault by the vehicle's self-diagnosis. Humidity can also enter the system if there is too much water in the air filter housing. Excess water can enter the air filter housing if the vehicle is driven in deep water or exposed to splashing water for an extended period of time (such as during off-road use).

The self-leveling system can no longer be adjusted with the MMI. The compressor for the self-leveling system continues to run after the engine has been switched off and the vehicle has been locked. DTCs may be stored in the level control system module, J197 (address word 34). Because of poor performance or failure of the air suspension compressor, the vehicle ride height cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

MIL on. DTC P0087 (Rail fuel pressure too low) or DTC P0088 (Rail fuel pressure too high) stored in the memory of the engine control module (ECM), J623 (01). Excess rattling ("diesel clatter") coming from engine. No start or hard starting condition. Loss of power while driving due to fuel system contamination. Contaminated fuel found in fuel system. Rust or metal debris found in fuel system. Contaminated or incorrect fuel can cause performance, drivability, and/or fuel delivery problems. Rust or metallic debris found in the fuel system indicates a major component failure. Additional component replacement may be necessary to ensure that no contamination or debris remains after repair. Reasons for fuel contamination can include water ingress in the gas station?s holding tanks, errors made in fuel transport, and incorrect fuel being dispensed into the vehicle via the customer or service station (full service) employees.

MIL on. Vehicle has reduced performance (in "limp mode"). Various entries may be logged. After recognizing that the boost pressure is too low or too high, the engine control module switches to emergency operation and the engine performance is reduced via the injected fuel quantity ("limp mode").

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

The vehicle pulls to one side. The suspension height is uneven and the vehicle is crooked. One wheel location of the suspension is stuck in the raised position. The control system cannot be programmed. entries may be stored in the level control system control module, J197 (34). The residual pressure holding valve of an air spring may be stuck closed, not allowing the air spring to reduce its height. This valve's function is to ensure a minimum air spring pressure of 50 psi in the event of a large leak. For example, if an air supply line was severed by road debris, the residual pressure holding valve would keep the air spring from completely deflating.

stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.

Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, which causes the electric steering column adjustment to fail. Once the vehicle electrical system control module, J519 (address word 09), detects an excessive current draw, the basic settings will be erased. If basic settings are not stored in the vehicle electrical system control module, the module will not send voltage/current to the motor to operate the vertical adjustment.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

Audi vehicles equipped with a 3.0 liter V6 TDI engine. Audi is adding 2009-2012 model year Audi Q7 vehicles equipped with a 3.0 liter V6 TDI engine in CPO inventory to Stop Sale Code STP5. The STP5 code will be visible in Elsa for these vehicles on November 23, 2015.

Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

Considerable moisture present in headlamp. The moisture disappears only after extended drives (greater than 10 minutes). No external damage to headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different ? climate zones? inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. The moisture in the headlamps can be compared with condensation on the windshield, which is cleared by the "defroster vent". This moisture buildup can happen for example: after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion nor does it lead to damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp.

Oil consumption measurement - Repair Authorization (CA). In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil.

The self-leveling system cannot be adjusted any more with the MMI. The compressor for the self-leveling system continues to run after switching off the engine and locking the vehicle. DTCs may be stored. Because of poor performance or failure of the compressor for air suspension, the vehicle position cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

Considerable moisture present in headlamp. The moisture disappears only after extended drives (greater than 10 minutes). No external damage to headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different ? climate zones? inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. The moisture in the headlamps can be compared with condensation on the windshield, which is cleared by the "defroster vent". This moisture buildup can happen for example: after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion nor does it lead to damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp.

Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. Damp air settles on the inside of a cold lens, which creates condensation. The headlight circulation system allows air from the outside to flow through the headlights. This open waterprotected ventilation system (needed for pressure compensation) creates different climate zones in the headlight: very warm areas, where the lens is warmed up by the light, and relatively cool areas, where the lens is cooled own by the air flow. Considerable differences in humidity and temperature between the inside and the outside of the headlights, even while driving, can lead to condensation. This is especially true in cold and wet weather, but it can also happen after a car wash, after steam cleaning the engine or the front end, with overnight temperature changes, etc. This phenomenon is more visible on lenses made of clear glass than on lenses with patterns. The moisture does not affect the headlight function (light performance) and does not lead to corrosion or other damage to headlight parts.

To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4 F (2 C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc.

Minnesota engine codes CBEA, CATA, CNRB, CPNA, CPNB using biodiesel blend fuels.

in Minnesota engine codes CBEA, CATA, CNRB, CPNA, CPNB using biodiesel blend fuels.

CPNA, CPNB: 2009-2015 model year TDI clean diesel vehicles using biodiesel blended fuels - registered in the state of Minnesota only.

Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition.

The ignition key cannot be removed even though the gear shifter is in Park (P). The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with Audi advanced key, the vehicle cannot be locked by remote control after the engine has been switched off. DTC 00230 may be sporadically stored in the vehicle authorization system control module. The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared and prevents the vehicle from being locked.

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, which causes the electric steering column adjustment to fail. Once the vehicle electrical system control module, J519 (address word 09), detects an excessive current draw, the basic settings will be erased. If basic settings are not stored in the vehicle electrical system control module, the module will not send voltage/current to the motor to operate the vertical adjustment.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.

The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system, including: P056200, P057100, P068700, P068A00, P162400, P190C00, U010000, U010100, U012100, U014600, U015500, U021200, U101100, U102600, U111100, U111300, U140000, VAG00003, VAG00185, VAG00263, VAG00317, VAG00384, VAG00446, VAG00456, VAG00457, VAG00466, VAG00473, VAG00532, VAG00565, VAG00591, VAG00714, VAG00819, VAG00955, VAG01217, VAG01299, VAG01314, VAG01315, VAG01317, VAG01320, VAG01330, VAG01331, VAG01332, VAG01334, VAG01333, VAG01336, VAG01705, VAG01964, VAG02067, VAG02072, VAG02095, VAG02103, VAG02203, VAG02214, VAG02635, VAG02812, VAG02874, VAG03041, VAG03157, VAG03166, VAG03220, VAG03278, and/or VAG03531. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.

DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.

The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.

Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different ?climate zones? inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. This moisture buildup can happen, for example, after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion or damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp.

The self-leveling system can no longer be adjusted with the MMI. The compressor for the self-leveling system continues to run after the engine has been switched off and the vehicle has been locked. DTCs may be stored in the level control system module. Because of poor performance or failure of the air suspension compressor, the vehicle ride height cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.

extension for certain 2009-2012 model year Audi TDI clean diesel engine vehicles.

certain 2009-2012 Audi Q7 TDI clean diesel engine vehicles.

The MIL is on. Vehicle either runs roughly or does not start. One or more DTCs are stored in the engine control module (ECM). Metallic particles in the high pressure fuel pump may cause the condition.

The MIL is on. Vehicle either runs roughly or does not start. One or more DTCs are stored in the engine control module (ECM). Metallic particles in the high pressure fuel pump may cause the condition.

One or more DTCs are stored in the engine control module (ECM). Metallic particles in the high pressure fuel pump may cause the condition.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

Customer complains of excessive oil consumption. Production solution is Crankcase pressure reduction starting with model year 2013.

Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.

Customer complains of excessive oil consumption. Crankcase pressure reduction starting with model year 2013.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.

In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue, and the oxidation level of the oil. Under certain driving conditions, internal engine pressure conditions in the 3.0 TFSI engine can negatively influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions.

This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).

Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

The MIL is on. Vehicle has reduced performance (in "limp mode"). Various entries may be logged in the engine control module (ECM).

NEEDED.

NEEDED.

NEEDED.

ELEMENT FOR CAMSHAFT ADJUSTMENT VALVE CAN LOOSEN AND IN OIL CIRCUIT, THERE IS NO DAMAGE FROM LOOSENED PARTICLES. MODEL ALL. ALL YEARS. *PE

OR NOT AT ALL ON ENGINE, TRANSMISSION, AIRBAG, TPMS, SUSPENSION. MODEL 2010-15 Q7. *PE

UNDER CERTAIN SPECIFIC CONDITIONS, 7 YEARS OR 70,000 MILES, WHICHEVER OCCURS FIRST, EMISSIONS CONTROL SYSTEMS WARRANTY, FOR TURBOCHARGER, HAS BEEN EXTENDED, DUE TO A MALFUNCTION. *PE

A WARRANTY EXTENSION HAS BEEN ISSUED FOR 10 YRS OR 120, 000 MILES, WHICHEVER OCCUR FIRST, ON EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS, UNDER SPECIFIC CONDITIONS. MODEL 2008-2011. *PE

INFORMATION PROVIDED REGARDING WARRANTY EXTENSION ON CARBON BUILDUP REMOVAL, ENGINE CYLINDER HEAD SECONDARY AIR PORTS. MODELS 2009-2012. NO MODEL PROVIDED. *PE

THE DIFFERENTIAL PRESSURE SENSOR MAY HAVE CORROSION FORMING, IN SOME VEHICLES, WHICH CAUSES A MALFUNCTION INDICATOR LIGHT (MIL) TO COME ON AND WILL NOT PASS EMISSION INSPECTION OR A POSSIBLE PROBLEM WITH ENGINE CONTROL MODULE (ECM) SOFTWARE. MODEL 2009-2012 Q7. *PE

INFORMATION PACKAGES WILL BE PROVIDED REGARDING LABELS/STICKERS FOR CERTAIN VEHICLES WITH TDI CLEAN DIESEL ENGINES. *PE

MOVE SHIFTER; ENGINE SWITCHED OFF BUT REMOTE CONTROL CAN NOT LOCK WITH ADVANCED KEY; PARK IS NOT RECOGNIZED ELECTRICALLY. *PE

*RM UPDATED 04/15/2013*JS

THE ENGINE THERMOSTAT STAYS CLOSE AND MAY CAUSE THE ENGINE TO OVERHEAT. WARNING LIGHTS WILL ILLUMINATE. 2010-2011 MODELS. *RM

A SEAL INSIDE THE COOLANT PUMP CAN WEAR OUT AND LEAK COOLANT. THIS ALSO CAUSED THE ENGINE LIGHT TO COME ON. *RM UPDATED ON 06/27/2011. *KB

1 MISFIRE DETECTED-CYL.12 MISFIRE DETECTED); ENGINE MAY HAVE REDUCED PERFORMANCE WITHOUT SIGNIFICANT LOSS OF POWER OR STALLING. *PE

1 MISFIRE DETECTED-CYL. 12 MISFIRE DETECTED); ENGINE MAY HAVE REDUCED PERFORMANCE WITHOUT SIGNIFICANT LOSS OF POWER OR STALLING. *PE

SELF LEVELING SYSTEM CANNOT BE ADJUSTED ANY MORE WITH THE MMI; COMPRESSOR FOR SELF LEVELING SYSTEM CONTINUES TO RUN AFTER SWITCHING OFF THE ENGINE AND LOCKING THE VEHICLE. BECAUSE OF POOR PERFORMANCE OR FAILURE OF COMPRESSOR FOR AIR SUSPENSION, VEHICLE POSITION CANNOT BE ADJUSTED. *PE

programming function: The hotfix is to correct the issue: Issue seen: ODS5003E Infrastructure Guided Fault Finding: An internal fatal error occurred during the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor function test plan. NOTE: This ODS error could show up on any other GFF function test plans as well.

Part analysis shows that this condition only affects parts that were produced on or before March 29, 2011.

Part analysis shows that this condition only affects parts that were produced on or before March 29, 2011.

Part analysis shows that this condition only affects parts that were produced on or before March 29, 2011.

range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. ? When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. ? There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

verification steps to ensure that the vehicle is configured correctly. For additional information on known current draw issues, refer to the following TSBs: ? 2014127: 27 Battery dead or low after returning to the vehicle (2007 A6, A8, Q7) ? 2019143: 27 Battery discharged on some vehicles with Advanced Key (2005 - 2008 A6, Q7)

The MIL is on. Vehicle either runs roughly or does not start. DTCs are stored in the ECM. Metallic particles in the high pressure fuel pump may cause the condition.

high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.

disconnected or replaced.

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition.

The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.

The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

The warning lights may be sporadic, and may not be illuminated by the time the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs.

This service action in in regards to the differential pressure sensor/ECM software update.

When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call <Name from directory>" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed.

The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.

The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer functions. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer's transmitter operates at 295Mhz. No DTCs are stored in any control units. At the workshop, the Homelink system can be programmed to the workshop garage door successfully. No trouble is found. The garage door opener control module, J530, was designed with an operational frequency range in which the 295Mhz frequency works correctly during the initial programming of the system. Over time, the transmitting frequency can drift out of range (especially in warmer climates), causing the system to lose its programming.

Only vehicles with Xenon headlights can be affected by this condition. The customer complains the high beams do not function on one side or one of the low beams flickers intermittently. In addition to this, an "Adaptive Headlight Defective" warning can be present in the cluster if the vehicle has the Prestige trim level. One of the following DTCs are set in the 09 - Central Electric Control Unit or in the 55 - Headlamp Range Control Unit depending on the trim level of the vehicle. Vehicles with the Premium Plus option package can have the DTC set in the 09 module. Vehicles with the Prestige option package can have the DTC set in the 55 module. One or more of the connectors inside the headlamp housing are disconnected fully or partially from the factory.

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.

DTC 03703 (Rear lid -closed- sensor) may be stored in the comfort system central control module, J393 (address word 46).

Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.

Only vehicles with Xenon headlights can be affected by this condition. The customer complains the high beams do not function on one side or one of the low beams flickers intermittently. In addition to this, an "Adaptive Headlight Defective" warning can be present in the cluster if the vehicle has the Prestige trim level. One of the following DTCs are set in the vehicle electrical system control module, J519 (09), or in the headlamp range control module, J431 (55), depending on the trim level of the vehicle. Vehicles with the Premium Plus option package can have the DTC set in the J519 (09) module. Vehicles with the Prestige option package can have the DTC set in the J431 (55) module. One or more of the connectors inside the headlamp housing are disconnected fully or partially from the factory.

The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.

When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

The MIL is on. Vehicle either runs roughly or does not start. DTCs are stored in the ECM. Metallic particles in the high pressure fuel pump may cause the condition.

The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer function. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer?s transmitter operates at 295Mhz. At the workshop, the Homelink system can be programmed to the workshop garage door successfully. No trouble is found. No DTCs are stored in any control units. The garage door opener control module, J530, was designed with an operational frequency range in which the 295Mhz frequency works correctly during the initial programming of the system. Over time, the transmitting frequency can drift out of range (especially in warmer climates), causing the system to lose its programming.

Part or all of the daytime running lights do not work on vehicles with LED DRLs. For vehicles with halogen DRLs, please reference TSB 2017488, 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.

The customer complains the high beams do not function on one side or one of the low beams flickers intermittently. In addition to this, an ? Adaptive Headlight Defective? warning can be present in the cluster if the vehicle has the Prestige trim level. DTCs are set in the 09 ? Central Electric Control Unit or in the 55 ? Headlamp Range Control Unit depending on the trim level of the vehicle. Vehicles with the Premium Plus option package can have the DTC set in the 09 module. Vehicles with the Prestige option package can have the DTC set in the 55 module. One or more of the connectors inside the headlamp housing are disconnected fully or partially from the factory.

The ?TDI? and rear ?quattro? emblems are missing from the lower right corner of the rear lid. MIL on. DTC P229F or P2201 (NOx Sensor Circuit Range/Performance) stored in ECM. Procedure is valid only for vehicles that show the 23F1 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Limited New Vehicle Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. The work instructions for installing the ?TDI? and rear ?quattro? emblems during assembly were removed for a short production run. Software update needed.

One or more warning lights on in cluster. The DIS or other displays in cluster are blank. MMI does not function. Windows do not function. LED indicators in various buttons inside the vehicle do not light up. The voltage regulator on the alternator can sporadically fail causing the electrical system to experience too high of voltage. As a result, the affected vehicle electronic components go in to high voltage protection and deactivate sensitive displays and indicators to prevent electrical damage. When an over voltage condition occurs the vehicle electronics and alternator are protected, thus there is no need to replace the entire alternator assembly.

Complaints are reported by the customer regarding electrical features and functions in the vehicle. One or more warning lights on in cluster. The DIS or other displays in cluster are blank. MMI does not function. Windows do not function. LED indicators in various buttons inside the vehicle do not light up. The voltage regulator on the alternator can sporadically fail causing the electrical system to experience too high of voltage. As a result, the affected vehicle electronic components go in to high voltage protection and deactivate sensitive displays and indicators to prevent electrical damage. When an over voltage condition occurs the vehicle electronics and alternator are protected, thus there is no need to replace the entire alternator assembly.

The MMI displays that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle? s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to the above mentioned influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester.

Customer may complain that the vehicle locks itself when removing the key from the ignition lock. When removing the ignition key from the ignition, the customer may unintentionally operate the lock button of the remote key. With the S contact in the ignition lock off (key is removed), the central locking will resume to respond to signals from the remote key. MVB 17 in electric control unit address $46 (Comfort System Central Control Module) can be used for argumentation. The last received central locking command is stored in this MVB. A value of ?2? indicates a locking command last sent from the remote key. With the Autolock feature, MVB 17 is overwritten. Therefore MVB 17 must be read immediately after the complaint.

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Warning light for dynamic headlight range control is displayed in the instrument cluster. DTC 00003 / 14 (Control unit faulty) is registered in the dynamic headlight range control unit, address word 55. Both headlights function normally. Vehicles equipped with adaptive (cornering) lighting. New software version 0010 in the dynamic headlight range control module addresses this condition. If the headlight range control module has a software version lower than 0010 installed, then use the SVM code listed in Service to update the module. Some control units will already have software version 0010 installed but can still exhibit the conditions mentioned above. When this occurs, the software will need to be reflashed using a separate SVM code. The corrupt software will be overwritten. The software version does not change after the update.

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).

This DTC is normal. It indicates that the parameter data has not been properly programmed into the ECU by SVM.

The seat memory does not work. The MMI displays a message that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle?s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to either of these influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester.

This bulletin applies only to vehicles with xenon headlights. The customer complains of headlight flickering at highway speeds. There is no headlight warning in the cluster, and no DTCs are present in the system.The customer complains that the high beams do not function on one side or that one of the low beams flickers intermittently. Additionally, in vehicles with the Prestige trim level, an "Adaptive Headlight Defective" warning may be present in the cluster. DTCs may be stored in the vehicle electrical system control module. DTCs may be stored in the headlamp range control module.

Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly.

When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

The warning light for dynamic headlight range control is displayed in the instrument cluster. DTC 00003 - 14 is stored in the headlamp range control module, J431 (address word 55). Both headlights function normally. The vehicle is equipped with adaptive (cornering) lighting. There is a software issue in the dynamic headlight range control module.

The MIL is on. No start or rough running. DTCs are stored in the ECM. When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump.

DTCs are stored in the ECM. When diagnosing the condition listed above on a common rail diesel vehicle, if no root cause is found after all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.

The MIL is on. DTC may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.

The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.

Electrical components associated with the panorama roof, power rear lid, interior lighting, or Central Electrics (such as sunroof frame/sunshade operation, power rear lid operation with open/close switch, dome light operation, etc.) may become inoperative. The battery may be discharged. This bulletin only applies to vehicles with panorama roofs. During vehicle assembly, the wire harness that is routed along the left side of the sunroof frame may be pinched at one of the sunroof frame to body assembly points.

Procedure is valid only for vehicles that show the 23H3 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be in Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. ECM Software update to address customer satisfaction issues.

Two or more warning lights are/were illuminated simultaneously. The warning lights may be sporadic, and may not be illuminated when the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs.

The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.

The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).

The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

A defective light bulb warning appears in the instrument cluster, but the side marker lights are functioning normally and DTCs are stored in the vehicle electrical system control module after the vehicle electrical system control module, J519, is replaced. Due to a change in the software, an additional adaptation must be performed when the vehicle electrical system control module is replaced.

When the vehicle is in Coming Home mode, the right LED daytime running light is sporadically inoperative. The daytime running lights and fog lights operate correctly. The front fog lights and the left daytime running light work correctly. DTC 02746 (Right daytime running lamp bulb) with fault symptom 007 (Short circuit to ground) is stored in the vehicle electrical system control module.

Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.

The customer may report multiple warning lights are/were illuminated simultaneously. The warning lights may be sporadic, and may not be illuminated when the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs.

Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.

Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.

DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning lights. It should now be possible to carry out a diagnosis. If DTC 00288 (Steering column lock actuator-N360, faulty) is logged in the access/start authorization control module, J518 (address word 05), this bulletin does not apply. Proceed according to GFF. Incorrect software.

Drivability concerns such as hard starting/no starting are present. Fuel pump may be making a straining noise. Outside temperature is sub-freezing. This issue is related to the diesel fuel and not a technical problem with the vehicle.

DUE TO MODULE CROSS CARRIER AND UNFAVORABLE TOLERANCES TO STEERING COLUMN. MODEL 2003-2010 A8, 2005-2011 A6, 2007-2014 Q7. *PE

POINTS CAUSING MULTIPLE ELECTRICAL COMPONENTS TO BECOME INOPERATIVE, AND BATTERY NOT CHARGING. MODEL 2007-2014 Q7. *PE

WORKSHOP AND POSSIBLE CAUSE COULD BE DATA DISRUPTION ON CAN BUS WIRING. MODEL 2010-2014 Q7. *PE UPDATED 1/6/14. *PE

FAILURE OF COMPRESSOR, FOR AIR SUSPENSION OR POOR PERFORMANCE, VEHICLE NOT ABLE TO BE ADJUSTED. MODELS 2004-2008 A6 (C6), 2013 A6 (C7); 2004-2013 A8 (D3-D4); 2013 A7 (C7); 2007-2011 Q7. *PE

*PE

WHEN REMOVING THE IGNITION KEY FROM THE IGNITION, THE CUSTOMER MAY UNINTENTIONALLY OPERATE THE LOCK BUTTON OF THE REMOTE KEY. WITH THE S CONTACT IN THE IGNITION LOCK OFF, THE CENTRAL LOCKING RESPONDS TO SIGNALS FROM THE REMOTE KEY. *PE

BECAUSE OF DIFFERENT CURRENT CYCLES BETWEEN THE LEFT AND RIGHT HEADLAMPS IN THE FIRST 100 AFTER ACTIVATING THE COMING HOME FUNCTION, THE RIGHT DAYTIME RUNNING LIGHT IS SWITCHED OFF. IMPROVED VEHICLE ELECTRICAL SYSTEM CONTROL MODULE INSTALLED FROM CW27/2010. *PE

HEADLIGHT TURNS ON OR OFF EARLY OR LATE WHEN THE LIGHT WITCH IS IN THE AUTO POSITION; AFTER REPLACING THE RAIN LIGHT SENSOR G397 OR AFTER REPLACING THE WINDSHIELD, THE AUTOMATIC HEADLIGHT MAY TURN OR OFF WITHOUT CHANGE OF AMBIENT BRIGHTNESS. HEADLIGHTS OPERATE NORMALLY IF THE LIGHT SWITCH IS IN THE ON OR OFF POSITION. *PE

REGULATION, FUEL PRESSURE OUTSIDE TOLERANCE); P129F OR P008B (LOW PRESSURE FUEL SYSTEM, PRESSURE TOO HIGH); P129F OR P008A (LOW PRESSURE FUEL SYSTEM, PRESSURE TOO LOW); P2540 (LOW PRESSURE FUEL SYSTEM, PRESSURE OUT OF RANGE; AND P0087 (RAIL FUEL PRESSURE SYSTEM, PRESSURE TOO LOW). *PE

SVM IS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (RE-PROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN AUDI VEHICLES. THIS SYSTEM USES THE VAS 5051B OR VAS 5052 DIAGNOSTIC TOOLS TO SEND VEHICLE SPECIFIC DATA TO THE SVM DATABASE, TO DOWNLOAD INSTRUCTIONS FROM THE SVM DATABASE, AND TO FLASH CONTROL UNITS FOR IDENTIFIED SOFTWARE UPDATES. *PE

State of Minnesota.

State of Minnesota.

diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.

Additional component replacement may be necessary to ensure that no contamination or debris remains after repair. Reasons for fuel contamination can include: water ingress in the fuel station?s holding tanks, errors made in fuel transport, or incorrect fuel has been dispensed into the vehicle.

conditions.

Media files can now be viewed on any smartphone or tablet.

diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.

Additional component replacement may be necessary to ensure that no contamination or debris remains after repair. Reasons for fuel contamination can include: water ingress in the fuel station?s holding tanks, errors made in fuel transport, or incorrect fuel has been dispensed into the vehicle.

conditions.

Media files can now be viewed on any smartphone or tablet.

diagnostic procedures have been performed, it may be necessary to check for metallic particles in the high pressure fuel pump using the procedure in the Service section of this bulletin.

Additional component replacement may be necessary to ensure that no contamination or debris remains after repair. Reasons for fuel contamination can include: water ingress in the fuel station?s holding tanks, errors made in fuel transport, or incorrect fuel has been dispensed into the vehicle.

conditions.

Media files can now be viewed on any smartphone or tablet.

The guard minimizes the likelihood that fuel other than ultra-low sulfur diesel will be put into the vehicle. The misfueling guard is designed to remain in a locked position when a nozzle with a diameter typically suited for non-diesel fuels (approximately 13/16?, or 20.6mm) is inserted, to prevent further insertion of the nozzle into the filler neck. A nozzle with a larger diameter typically suited for diesel fuel (approximately 15/16?, or 23.8mm) will unlock the misfueling guard when inserted, allowing the nozzle to be further inserted into the filler neck.

after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump.

because the system needs to be refilled. The AdBlue message displayed may vary depending on the model year of the vehicle.

Vehicle either runs roughly or does not start.

because the system needs to be refilled. The AdBlue message displayed may vary depending on the model year of the vehicle.

warranty policy and loaner vehicle overview

some issues.

Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.

Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.

Revised September 18, 2019 to include information about vehicles with a totaled status, and revised "Loaner Vehicle Applicability" statement.

performing the TDI emissions modification. - REVISED 12/17/18 to apply to 3.0L models and to remove 2.0L models.

regulations.

2.0L TDI and 3.0L TDI resale, buyback, TDI Direct, and VCI auction vehicles prior to proceeding with the AEM Emissions Recall. Only create an Audi Technical Assistance Center (TAC) ticket if required by applicable recall.

Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.

The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit.

Customer states that the vehicle cannot be refueled due to difficulty inserting the fuel pump nozzle into the filler neck. Customer may also state that the flap is stuck in a locked position and it cannot be moved with fingers.

The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.

April 17, 2017 to update the instructions related to taking a fuel sample.

METALLIC PARTICLES ARE IN HIGH PRESSURE FUEL PUMP. MODEL Q7, A3. *PE SUPERSEDES (23-15-34 6/29/15) UPDATED 10/27/15. *PE

HIGH PRESSURE FUEL PUMP HAVING METALLIC PARTICLES. MODEL 2009-12 A3, Q7. *PE UPDATED 10/15/15. *PE

UNDER SPECIFIC CONDITIONS, THE EMISSIONS CONTROL SYSTEMS WARRANTY, FOR FUEL INJECTOR REPLACEMENT, HAS BEEN EXTENDED TO 10 YRS OR 120,000 MILES, WHICHEVER HAPPENS FIRST. MODEL 2009-2011. *PE

FUEL MAY BE CONTAMINATED BY RUST OR METAL DEBRIS. *JS

MAJOR COMPONENT FAILURE DUE TO METALLIC OR RUST DEBRIS OR WATER INGRESS FROM STATIONS HOLDING TANKS. MODELS 2009-2010 A3, Q7. *PE

CONTAMINATED OR INCORRECT FUEL CAN CAUSE PERFORMANCE, DRIVABILITY, AND/OR FUEL DELIVERY PROBLEMS. RUST OR METALLIC DEBRIS FOUND IN THE FUEL SYSTEM INDICATES A MAJOR COMPONENT FAILURE. *PE UPDATED ON 6/14/2011. *KB

symbol or emoticon is used in the name field for contact(s).

See owner's manual" is displayed in the instrument cluster without DTCs.

This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

following conditions occurs when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system): *The MMI screen goes blank then restarts. *The MMI screen freezes for a few minutes then recovers.

Also A3 Cabriolet 2015-2021, A3 Sportback 2016-2018, 2005 A4 Cabriolet , 2005-2009 S4 Cabriolet, 2010-2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 S6, 2005 and 2006 A7, 2005-2011 and 2021 S7 2005-2006 and 2021 S8, 2019-2021 E-Tron Quattro

navigation.

for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.

The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not.

The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB.

No audio from all audio sources (for vehicles with base sound system) or no audio from AM, FM, and satellite radio (for vehicles with Bose or Bang & Olufsen sound system). This TSB does not apply to vehicles with a separate amplifier and the complaint "no audio from all audio sources." Bluetooth is inoperative or loses connection. Bluetooth phone does not download contacts and/or call stacks. Satellite radio band is not available in band selection screen. Satellite radio presets sporadically disappear. When starting the 3G MMI system, the start screen does not appear and only the time is shown. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the controller located in the center console. Continual improvements to MMI software provides solutions to issues experienced in the field.

The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.

The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.

This Technical Bulletin provides an overview of HD Radio technology and terminology. The

The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.

The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.

The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.

Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.

The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.

Sound system ?pops? and loses audio for a few seconds. If the sound does not return on its own, or if it is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. This bulletin only applies to vehicles with MMI Basic (PR Number 8DS). Continual improvements to MMI software provides solutions to issues experienced in the field.

During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

There is an AdBlue-related message displayed in the instrument cluster. MIL may or may not be illuminated.

The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.

The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.

Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".

(2.0L TDI) and 23R8 (3.0L TDI) only on the Inventory Vehicle Open Campaign/Action Report. Elsa and ServiceNet will continue to display them as STP4 (2.0L TDI) and STP5 (3.0L TDI).

*PE

dipped beam is switched on.

the Mirror Server.

vehicles equipped with pananormic sunroof.

vehicles equipped with pananormic sunroof.

vehicles equipped with pananormic sunroof.

Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

Bugs are trapped inside the rear taillight housing. Bugs can be seen inside the housing, and there are no external markings indicating the taillight has been hit or has been previously damaged due to outside influence. Bugs are able to enter the taillight housing because the seal around the housing is not tight enough.

The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.

Evidence of water intrusion into the cabin of a vehicle equipped with a Panorama sunroof is found. Any of the water drain hoses can be either incorrectly installed (causing an obstruction) or the drain hose itself could have a defect causing a leak. In either case, water may not be channeled away from the sunroof frame and to the vehicle exterior. In most cases, these malfunctions can be found in the upper section of the drain hose. In the case of front sunroof drain hose malfunctions at the upper section of the drain hose, the repair has been to replace the drain hose. Replacing the drain hose is invasive and labor-intensive because it is necessary to remove and reinstall the instrument panel and structure to complete the procedure.

Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.

Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.

The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.

The shape of the trim deforms over time.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.

Wind noise is heard by the customer at highway speeds. Air flows through the exterior rear view mirror housing at the seam where the turn signal lamp meets the housing. This causes a high-frequency whistling tone.

The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.

The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.

Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

vehicles equipped with pananormic sunroof.

THE MOISTURE DISAPPEARS ONLY AFTER EXTENDED DRIVES (GREATER THAN 10 MINUTES). HUMID AIR SETTLES ON THE INSIDE OF THE GLASS, CAUSING MOISTURE TO APPEAR IN THE INSIDE OF THE HEADLAMP LENS.*JS UPDATED 12/3/13. *PE UPDATED 12/4/13. *PE UPDATED 12/6/13. *PE

THIS IS CAUSED BY WATER ENTERING THROUGH THE OUTSIDE DOOR HANDLE AND INTO THE SHEATHING OF THE BOWDEN CABLE. IN EXTREMELY COLD WEATHER, IT IS POSSIBLE FOR THE CABLE TO FREEZE. *JS

2007-2010 Q7. *RM

repair is not needed.

wheel isn't heating evenly.

maneuvered.

outside influence is not covered under warranty.

outside influence is not covered under warranty. 2008-2020 A3, 2015-2020 A3 Cabrio, 2005-2016 A3 Sportback, 2005-2020 A4, 2010-2020 A4 allroad, 2005-2012 A4 Avant, 2005-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2005-2020 A6, 2005-2011 A6 Avant, 2008-2020 A7, 2005-2020 A8, 2008-2019 e-tron, 2019-2020 e-tron quattro, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2007-2020 S6, 2008-2020 S7, 2007-2009 S8, 2018-2020 SQ5, 2004-2020 TT Coupe, 2004-2020 TT Roadster, 2012 TT/RS Coupe

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid.

Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

Customer hears squeaking noises when turning or maneuvering the steering wheel. The folds of the outer CV joint rubber boots can touch each other when the steering wheel is turned.

The customer may report that the Easy Entry function of the power adjustable steering column intermittently does not work.

Customer hears squeaking noises when turning or maneuvering the steering wheel. The folds of the outer CV joint rubber boots can touch each other when the steering wheel is turned.

Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.

The customer may report that the Easy Entry function of the power adjustable steering column intermittently does not work.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic.

Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.

(crawling when pulling away or briefly before standstill).

temperature, as well as environmental conditions. Both the intensity of the wear of the brake system and the type of wear depend on the operating conditions of the vehicle. The wear of the brake discs is determined by the frequency and intensity of the brake operations. Dirt build-up, exposure to sand, long standing times, and road salt or similar, can also promote wear as well as cause scoring marks on the brake discs. The driving style of the driver also influences the wear of the brake system. An overly-aggressive driving style, which results in frequent sharp braking, can lead to more wear (particularly of the brake pads). A gentle driving style can result in very light brake applications. If the brakes are always applied with little pressure, a rust film and other airborne particles may settle on the brake discs and pads. Firm brake operations can help clean off such build-up from the brakes.

headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.

Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.

The customer may report that the tail lamp lighting does not switch over from bumper to the lid, with lid closed. The rear bumper lights function normally (brake lights, reverse lights, driving lights, turn signals). The center mount brake light functions normally. DTC 03073 (Closed Rear Lid Sensor - Incorrect Signal) may be stored in the comfort system central control module, J393 (address word 46).

DTC 03073 (Closed Rear Lid Sensor - Incorrect Signal) may be stored in the comfort system central control module, J393 (address word 46). In order for the vehicle to receive a proper rear lid status signal when the lid is operated, the paddle switches on the rear sill trim must contact the opposing lid latch points uniformly. When the rear lid is opened, the paddle switches change state and the comfort system central control module 2, J773, will read G525 and G526. It will then communicate to the comfort system central control module, J393.

In order for the vehicle to receive a proper rear lid status signal when the lid is operated, the paddle switches on the rear sill trim must contact the opposing lid latch points uniformly. When the rear lid is opened, the paddle switches change state and the comfort system central control module 2, J773, will read G525 and G526. It will then communicate to the comfort system central control module, J393.

If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.

Customer complains of brake squeal.

DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.

Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

Oil appears on one or several shock absorbers.

Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines.

This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.

Oil appears on one or several shock absorbers. Oil may appear on a shock absorber. As a result of a leak because the shock absorber is damaged. As a result of residue from when the shock was filled during production, or of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.

GUNS/WRENCHES NOT APPROVED FOR USAGE ON WHEEL BOLTS BY MANUFACTURER, THAT CAN CAUSE DAMAGE TO BRAKE, STEERING WHEEL, HUB. MODEL 1995-2014 ALL. *PE

*JS

OPERATION, DUE TO PADDLE, OF REAR SILL TRIM, NOT CONTACTING OPPOSING LID LATCH POINTS, UNIFORMLY. MODELS 2007-2014 Q7, 2009-2014 Q5. *PE UPDATED 07/10/2013 *JS

ARE DAMAGED, PREVENTING PROPER ANALYSIS. *PE

taillights.

submissions.

If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

S4 Cabriolet, 2008 RS4 Cabriolet, 2010-2021 A4 allroad, 2018-2021 A5 Sportback, 2010-2012, 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2004-2006 A7, 2004-2011 S7, 2021 RS6 Avant, 2004-2006 S8

Revised.

vehicles.

There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are stored, this TSB does not apply. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.

There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are stored, this TSB does not apply. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.

14s.

The process of draining oil through the drain plug is not always tidy. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are stored, this TSB does not apply. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.

Headlight range control inoperative. Xenon high beam inoperative on one side. Daytime running light inoperative in headlight on one side. Diagnosis of the concern indicates that the headlight is at fault. Connector in the headlight is not properly seated.

There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.

There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.

There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.

The CD and DVD changer have different operating concepts. MMI3G: Disks in the CD changer are always automatically changed from one to the next. MMI3G+ (with Audi connect): Disks in the CD changer are automatically changed from one to the next, but this operation is disabled when the Repeat option is turned on in the Media Settings menu. By default (MMI factory default setting) the repeat option is set to ? Off?. DVD changer (A8 only): Disks in the DVD changer can only be changed manually.

There is considerable moisture present in the headlamp. The moisture disappears only after extended drives (greater than 10 minutes). There is no external damage to the headlamp which could introduce moisture.

Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.

The rivets that hold the headlight switch holder in the dashboard can break if the headlight switch is bumped (by driver entering vehicle).

HEADLIGHT RUNNING LIGHT IS INOPERATIVE ON ONE SIDE. CONNECTOR IS NOT PROPERLY SEATED IN HEADLIGHT. MODEL 2010-2016 Q7. *PE

MODEL 2010-2015 Q7. *PE

CUSTOMER COMPLAINS THE HIGH BEAMS DO NOT FUNCTION ON ONE SIDE OR ONE OF THE LOW BEAMS FLICKERS INTERMITTENTLY. *JS UPDATED 04/16/2013 *JS

PARTIALLY DISCONNECTED INSIDE, CAUSING LOW BEAMS TO INTERMITTENTLY FLICKER AND HIGH BEAMS FAILING TO FUNCTION. MODELS 2013 Q7. *PE

MODELS 2010-2013 Q7. *PE

MODELS A8, A6 AND AUDI Q7 (2008-13). *PE

MODEL YEARS 2010-2012. *PE

THE HOLDER FOR THE HEADLIGHT SWITCH IS BROKEN, SO THE HEADLIGHT SWITCH ASSEMBLY IS LOOSE OR FALLS INTO THE DASHBOARD. WHEN STEPPING INTO THE VEHICLE, THE DRIVER CAN HIT THE HEADLIGHT SWITCH WITH HIS/HER LEG OR KNEE. AS A RESULT, THE RIVETS HOLDING THE HEADLIGHT SWITCH HOLDER IN THE DASHBOARD BREAKS. *PE

DAYTIME RUNNING LIGHTS DO NOT WORK ON VEHICLES WITH XENON HEADLIGHTS. THE THUMB WHEEL OR OPTION FOR DAYTIME RUNNING LIGHTS IS TURNED OFF BY MISTAKE. *PE

UNDER SPECIAL OPERATING CONDITIONS, SUCH AS DRIVING THROUGH DEEP WATER, WATER CAN GET INTO THE TURN SIGNAL PARKING LIGHT. THE TURN SIGNAL PARKING LIGHT HAS OPENINGS FOR AIR CIRCULATION. THE AIR CIRCULATION PROVIDES ANTI-MISTING PROTECTION AND PRESSURE COMPENSATION WHEN THE LIGHT BECOMES HOT. *PE

decomissioned).

software update for any TSB or Update.

software update for any TSB or Update.

2016-2020 A3, 2016-2020 A3 Cabrio, 2016 A3 Sportback, 2016-2020 A4, 2016-2020 A4 allroad, 2016-2012 A4 Avant, 2016-2020 A5 Cabrio, 2016-2020 A5 Coupe, 2018-2020 A5 Sportback, 2016-2020 A6, 2016-2020 A7, 2016-2020 A8, 2016-2020 e-tron, 2019-2020 e-tron quattro, 2016-2020 Q3, 2016-2020 Q5, 2016-2020 Q7, 2016-2020 Q8, 2016-2020 R8 Coupe, 2016-2020 R8 Spyder, 2017-2019 RS3, 2016-2020 RS5, 2016-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2016-2020 S5 Cabrio, 2016-2020 S5 Coupe, 2018-2020 S5 Sportback, 2016-2020 S6, 2016-2020 S7, 2018-2021 SQ5, 2016-2020 TT Coupe, 2016-2020 TT Roadster

This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.

DETAILING THE GENERAL PROCESS FOR CARRYING OUT A SOFTWARE VERSION MANAGEMENT (SVM) SOFTWARE UPDATE FOR ANY TSB OR REQUIRED VEHICLE UPDATE (RVU). TROUBLESHOOTING INFORMATION IS INCLUDED. *PE

CD or DVD disks do not automatically change from one to the next in the external CD or DVD changer.

This TSB contains information on technician preparation when calling the Audi Technical Assistance Center

VIN plate and/or B-Pillar Safety Certification label requires replacement.

Technician preparation when calling the Audi Technical Assistance Center (TAC).

A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.

Leather upholstery is dirty or stained.

service.

MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.

FAULTY.

APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN AND WARRANTY INFORMATION. *RM

APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN AND WARRANTY INFORMATION. *RM

APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN AND WARRANTY INFORMATION. *RM

APOLOGY LETTER ABOUT THE WATER PUMP CAMPAIGN. *RM

UNDER CERTAIN CONDITIONS THE COOLANT PUMP MAY LEAK. *RM

the concern.

concern.

of the concern.

2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster

a ODIS GFF test plan.

Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.

The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.

The A/C system is not cooling as desired in hot weather areas. The following are suggestions to achieve maximum cooling efficiency in hot weather areas.

When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.

Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.

2015-2020 A3 Cabriolet, 2016-2018 A3 Sportback, 2008-2009 S4 Cabriolet, 2008 and 2010 RS4 Cabriolet, 2018-2020 A5 Sportback, 2010-2012 and 2018-2020 RS5 Cabriolet, 2018-2020 S5 Sportback, 2008 A7, 2008-2011 S7

Wheel bolt requires torque adjustment.

Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.

This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off when the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly-increased voltage, causing the lights to flicker.

Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

The customer may report that the illumination of the dash insert, the air conditioning control panel or the inside light flickers when briefly pressing the accelerator in P or N or when shifting down while driving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off and the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly increased voltage, and the lights mentioned above may briefly flicker. This characteristic is caused by the alternator design and is a normal condition of the vehicle.

ADAPT TO NEW COMPONENTS WITH GRADUAL MOVING OF CLUTCH LININGS IN MOST DIVERSE LOAD CONDITIONS. MODELS 2004-14, A3, TT, Q7, A4, A5, A6, A7, A8, Q5, S4, S5, S6, S7, RS5. *PE

CERTAIN MODELS, CAMERA IMAGE CAN BE RE=ACTIVATED. MODEL YEARS 2008-2013. *PE

*PE

The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.

The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.

(airbag/seatbelts, accidents, fire and overheat damage).

(airbag/seatbelts, accidents, fire and overheat damage.

(airbag/seatbelts, accidents, fire and overheat damage). 2008-2021A3, 2015-2021A3 Cabrio, 2005-2016 A3 Sportback, 1999-2021 A4, 2010-2021 A4 allroad, 1999-2012 A4 Avant, 2003-2009 A4 Cabrio, 2010-2021 A5 Cabrio, 2008-2021 A5 Coupe, 2018-2021 A5 Sportback, 1999-2021A6, 1999-2011A6 Avant, 2008-2020 A7, 1999-2021 A8, 2008-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2009-2021 Q5, 2007-2021 Q7, 2019 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2021 S5 Cabrio, 2008-2021 S5 Coupe, 2018-2021 S5 Sportback, 2007-2021 S6, 2008-2020 S7, 2007-2009 S8, 2018-2021 SQ5, 2000-2021 TT Coupe, 2001-2021 TT Roadster, 2012 TT/RS Coupe