2008 Audi Q7 TSBs

(Ghost faults).

whining, or similar interference.

exist or it is inoperative/constant warning.

exist or it is inoperative/constant warning.

exist or it is inoperative/constant warning.

with standard diagnosis.

exist or it is inoperative/constant warning.

2005-2019 A3, 1996-2019 A4, 2008-2019 A5, 1992-2019 A6, 2012-2019 A7, 1997-2019 A8, 2019 E-Tron, 2015-2019 Q3, 2010-2019 Q5, 2007-2019 Q7, 2019 Q8, 2000-2019 TT, 2008-2018 R8

2008-2020 A3, 2015-2020 A3 Cabrio, 2008-2016 A3 Sportback, 2008-2020 A4, 2010-2020 A4 allroad, 2008-2012 A4 Avant, 2008-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2008-2020 A6, 2008-2011 A6 Avant, 2008-2020 A7, 2008-2020 A8, 2008-2019 e-tron, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2008-2012 S4, 2008-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2008-2020 S6, 2008-2020 S7, 2008-2009 S8, 2018-2021 SQ5, 2008-2020 TT Coupe, 2008-2020 TT Roadster, 2012 TT/RS Coupe

numbers going forward.

change.

exist or it is inoperative/constant warning.

This notice contains information for the accessories operations technical bulletin.

*KB

condensed water to collect in the rear muffler. When the condensed water level in the muffler reaches a certain point, it is possible for this water to run into the exhaust pipe and freeze overnight, preventing the engine from starting.

stick, which sets the DTCs.

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

condensed water to collect in the rear muffler. When the condensed water level in the muffler reaches a certain point, it is possible for this water to run into the exhaust pipe and freeze overnight, preventing the engine from starting.

stick, which sets the DTCs.

condensed water to collect in the rear muffler. When the condensed water level in the muffler reaches a certain point, it is possible for this water to run into the exhaust pipe and freeze overnight, preventing the engine from starting.

stick, which sets the DTCs.

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off).

Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. As a result, application of the brake and accelerator pedals at the same time (brake pedal with left foot and accelerator pedal with right foot) results in the following: ? Brake pedal function (normal at all times) overrides any throttle application. ? Diagnostic Trouble Codes (DTCs) will not be stored. ? When the brake pedal is applied while the accelerator is depressed, engine RPMs will return to idle speeds of 1400 RPMs after approximately two seconds. ? When the accelerator is applied while the brake pedal is depressed, the vehicle accelerates slower than usual (reduced engine torque).

?Extended Emissions Warranty? Limited Warranty Extension The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.1 SUV with engine code CNRB.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

Engine does not start in extremely cold ambient temperatures. If, during winter months, the vehicle is used mainly for short trips, it is possible for an excessive amount of condensed water to collect in the rear muffler. When the condensed water level in the muffler reaches a certain point, it is possible for this water to run into the exhaust pipe and freeze overnight, preventing the engine from starting.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

Software update needed.

MIL on. A number of incident memory entries with regard to the throttle valve are stored in the engine control module (ECM), J623 (01). In most cases, the entries are sporadic. Contact resistance in the ECM wiring ? throttle valve.

Engine does not start in extremely cold ambient temperatures. If, during winter months, the vehicle is used mainly for short trips, it is possible for an excessive amount of condensed water to collect in the rear muffler. When the condensed water level in the muffler reaches a certain point, it is possible for this water to run into the exhaust pipe and freeze overnight, preventing the engine from starting.

Electric steering column adjustment is restricted or does not work at all. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. The seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, so the electric steering column adjustment fails.

The vehicle pulls to one side. The suspension height is uneven and the vehicle is crooked. One wheel location of the suspension is stuck in the raised position. The control system cannot be programmed. DTC's may be stored in address 34. The residual pressure holding valve of an air spring may be stuck closed, not allowing the air spring to reduce its height. This valve's function is to ensure a minimum air spring pressure of 50 psi in the event of a large leak. For example, if an air supply line was severed by road debris, the residual pressure holding valve would keep the air spring from completely deflating.

MIL on. A number of incident memory entries with regard to the throttle valve are stored in the ECM. In most cases, the entries are sporadic. Contact resistance in the ECM wiring - throttle valve.

The self-leveling suspension warning light is illuminated in the instrument cluster. The self-leveling suspension operates normally again after the vehicle has been parked for a while in a garage or in the sun. DTC 20645 003 (valves for self-leveling control, mechanical fault) is present in the level control system module, J197 (address word 34). If the dryer on the air supply unit (air compressor) has taken in humidity for a long period of time, it may become saturated. As a result, the increased air humidity may get into the solenoid valve block and create condensation. In freezing temperatures, the condensation can freeze and block the valves, a condition that is recognized as a mechanical fault by the vehicle's self-diagnosis. Humidity can also enter the system if there is too much water in the air filter housing. Excess water can enter the air filter housing if the vehicle is driven in deep water or exposed to splashing water for an extended period of time (such as during off-road use).

The self-leveling system can no longer be adjusted with the MMI. The compressor for the self-leveling system continues to run after the engine has been switched off and the vehicle has been locked. DTCs may be stored in the level control system module, J197 (address word 34). Because of poor performance or failure of the air suspension compressor, the vehicle ride height cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

MIL on. A number of incident memory entries with regard to the throttle valve are stored in the engine control module (ECM), J623 (01). In most cases, the entries are sporadic. Contact resistance in the ECM wiring ? throttle valve.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

The vehicle pulls to one side. The suspension height is uneven and the vehicle is crooked. One wheel location of the suspension is stuck in the raised position. The control system cannot be programmed. entries may be stored in the level control system control module, J197 (34). The residual pressure holding valve of an air spring may be stuck closed, not allowing the air spring to reduce its height. This valve's function is to ensure a minimum air spring pressure of 50 psi in the event of a large leak. For example, if an air supply line was severed by road debris, the residual pressure holding valve would keep the air spring from completely deflating.

Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, which causes the electric steering column adjustment to fail. Once the vehicle electrical system control module, J519 (address word 09), detects an excessive current draw, the basic settings will be erased. If basic settings are not stored in the vehicle electrical system control module, the module will not send voltage/current to the motor to operate the vertical adjustment.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

manifold flap position, intake manifold flap 2, implausible signal. Engine may have reduced performance without significant loss of power or stalling. Check service history to see if the improved ? B? suffix V157 Intake Flap motor has already been installed previously; if yes, only replace the potentiometer seals as described below. The fault entry is made because a linkage of the intake manifold flap adjustment sticks. This is caused by deformed oil seal behind the potentiometers.

Oil consumption measurement - Repair Authorization (CA). In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil.

The self-leveling system cannot be adjusted any more with the MMI. The compressor for the self-leveling system continues to run after switching off the engine and locking the vehicle. DTCs may be stored. Because of poor performance or failure of the compressor for air suspension, the vehicle position cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. Damp air settles on the inside of a cold lens, which creates condensation. The headlight circulation system allows air from the outside to flow through the headlights. This open waterprotected ventilation system (needed for pressure compensation) creates different climate zones in the headlight: very warm areas, where the lens is warmed up by the light, and relatively cool areas, where the lens is cooled own by the air flow. Considerable differences in humidity and temperature between the inside and the outside of the headlights, even while driving, can lead to condensation. This is especially true in cold and wet weather, but it can also happen after a car wash, after steam cleaning the engine or the front end, with overnight temperature changes, etc. This phenomenon is more visible on lenses made of clear glass than on lenses with patterns. The moisture does not affect the headlight function (light performance) and does not lead to corrosion or other damage to headlight parts.

To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4 F (2 C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc.

Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition.

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable steering column intermittently does not work, for more information. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition. The steering column may be under tension due to unfavorable tolerances of the steering column and module cross carrier. As a result, the current draw of the regulator motors is above specification, which causes the electric steering column adjustment to fail. Once the vehicle electrical system control module, J519 (address word 09), detects an excessive current draw, the basic settings will be erased. If basic settings are not stored in the vehicle electrical system control module, the module will not send voltage/current to the motor to operate the vertical adjustment.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

MIL on. DTCs are stored in the engine control module (ECM). Engine may have reduced power without significant loss of power or stalling. A deformed oil seal behind the potentiometer causes a linkage of the intake manifold flap adjustment to stick, which sets the DTCs. When the potentiometer is removed, the oil seal can be seen.

The self-leveling system can no longer be adjusted with the MMI. The compressor for the self-leveling system continues to run after the engine has been switched off and the vehicle has been locked. DTCs may be stored in the level control system module. Because of poor performance or failure of the air suspension compressor, the vehicle ride height cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).

Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

The MIL is on. A number of DTC entries with regard to the throttle valve are stored in the engine control module (ECM). In most cases, the entries are sporadic. Contact resistance in the ECM wiring throttle valve.

The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

ELEMENT FOR CAMSHAFT ADJUSTMENT VALVE CAN LOOSEN AND IN OIL CIRCUIT, THERE IS NO DAMAGE FROM LOOSENED PARTICLES. MODEL ALL. ALL YEARS. *PE

A WARRANTY EXTENSION HAS BEEN ISSUED FOR 10 YRS OR 120, 000 MILES, WHICHEVER OCCUR FIRST, ON EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS, UNDER SPECIFIC CONDITIONS. MODEL 2008-2011. *PE

A NUMBER OF INCIDENT MEMORY ENTRIES WITH REGARD TO THROTTLE VALVE ARE STORED IN THE ECM. IN MOST CASES, THE ENTRIES ARE SPORADIC. *JS UPDATED 04/15/2013 *JS

BROKEN TENSION SPRING IN BELT TENSIONER (ROLLER WITHOUT PROFILE). CHANGE TO BELT DRIVE WITH BELT TENSIONER. *PE

1 MISFIRE DETECTED-CYL.12 MISFIRE DETECTED); ENGINE MAY HAVE REDUCED PERFORMANCE WITHOUT SIGNIFICANT LOSS OF POWER OR STALLING. *PE

1 MISFIRE DETECTED-CYL. 12 MISFIRE DETECTED); ENGINE MAY HAVE REDUCED PERFORMANCE WITHOUT SIGNIFICANT LOSS OF POWER OR STALLING. *PE

SELF LEVELING SYSTEM CANNOT BE ADJUSTED ANY MORE WITH THE MMI; COMPRESSOR FOR SELF LEVELING SYSTEM CONTINUES TO RUN AFTER SWITCHING OFF THE ENGINE AND LOCKING THE VEHICLE. BECAUSE OF POOR PERFORMANCE OR FAILURE OF COMPRESSOR FOR AIR SUSPENSION, VEHICLE POSITION CANNOT BE ADJUSTED. *PE

ENGINE DOESN'T START. THE FOLLOWING DTC ENTRIES MAY BE LOGGED IN THE FAULT MEMORY INDIVIDUALLY OR IN COMBINATION: FUEL RAIL/SYSTEM PRESSURE TOO LOW-P0087; FUEL RAIL/SYSTEM PRESSURE TOO HIGH-P0088; LOW FUEL PRESSURE REGULATION, FUEL PRESSURE OUTSIDE OF TOLERANCE-P310B. *PE

CIRCUIT LOW), P2296 (FUEL PRESSURE REGULATOR 2 CONTROL CIRCUIT HIGH) IN FAULT MEMORY DRIVABILITY IS NOT AFFECTED. WIRING HARNESS TO HIGH PRESSURE PUMP MIGHT BE STRESSED AND TIGHTLY BENT AT THE PUMP CONNECTOR. THE HARNESS ALSO MIGHT BE BENT AROUND SHARP EDGES OF CYLINDER HEAD. NO MODELS LISTED. *PE

THE COMPRESSOR FOR THE SELF LEVELING SYSTEM CONTINUES TO RUN AFTER SWITCHING OFF THE ENGINE AND LOCKING THE VEHICLE. *PE

THE SELF LEVELING SYSTEM CANNOT BE ADJUSTED ANY MORE WITH THE MMI. THE COMPRESSOR FOR THE SELF LEVELING SYSTEM CONTINUES TO RUN AFTER SWITCHING OFF THE ENGINE AND LOCKING THE VEHICLE. *PE

controller, resulting in a reading that is out of tolerance.

controller, resulting in a reading that is out of tolerance.

controller, resulting in a reading that is out of tolerance.

range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. ? When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. ? There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

verification steps to ensure that the vehicle is configured correctly. For additional information on known current draw issues, refer to the following TSBs: ? 2014127: 27 Battery dead or low after returning to the vehicle (2007 A6, A8, Q7) ? 2019143: 27 Battery discharged on some vehicles with Advanced Key (2005 - 2008 A6, Q7)

high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.

disconnected or replaced.

Immediately after the vehicle is started, the air suspension lowers the vehicle to its lowest possible position. The air suspension warning light blinks. DTC 01487 (System function test incorrect signal sporadic) is stored in the level control system control module, J197 (address word 34). An ignition off/on cycle will reboot the system and restore the functions.

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. Seat adjustments can be used to maintain the 10-inch minimum recommended distance from the steering wheel in case of airbag deployment. The axial adjustment is still functional during this condition.

The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.

Immediately after the vehicle is started, the air suspension lowers the vehicle to its lowest possible position. The air suspension warning light blinks. An ignition off/on cycle will reboot the system and restore the functions.DTC 01487 (System function test incorrect signal sporadic) is stored in the level control system control module, J197 (address word 34).

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.

DTC 03703 (Rear lid -closed- sensor) may be stored in the comfort system central control module, J393 (address word 46).

Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.

The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.

When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

The MMI displays that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle? s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to the above mentioned influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester.

Customer may complain that the vehicle locks itself when removing the key from the ignition lock. When removing the ignition key from the ignition, the customer may unintentionally operate the lock button of the remote key. With the S contact in the ignition lock off (key is removed), the central locking will resume to respond to signals from the remote key. MVB 17 in electric control unit address $46 (Comfort System Central Control Module) can be used for argumentation. The last received central locking command is stored in this MVB. A value of ?2? indicates a locking command last sent from the remote key. With the Autolock feature, MVB 17 is overwritten. Therefore MVB 17 must be read immediately after the complaint.

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Warning light for dynamic headlight range control is displayed in the instrument cluster. DTC 00003 / 14 (Control unit faulty) is registered in the dynamic headlight range control unit, address word 55. Both headlights function normally. Vehicles equipped with adaptive (cornering) lighting. New software version 0010 in the dynamic headlight range control module addresses this condition. If the headlight range control module has a software version lower than 0010 installed, then use the SVM code listed in Service to update the module. Some control units will already have software version 0010 installed but can still exhibit the conditions mentioned above. When this occurs, the software will need to be reflashed using a separate SVM code. The corrupt software will be overwritten. The software version does not change after the update.

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).

This DTC is normal. It indicates that the parameter data has not been properly programmed into the ECU by SVM.

The seat memory does not work. The MMI displays a message that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle?s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to either of these influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester.

is switched off, then switched back on, the volume is muted, then unmuted, and the MMI is switched off by a long press of the volume knob, then restarted without an ignition cycle. All vehicles with MMI 2G/3G/3G+/MIB Navigation are affected.

Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly.

When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

The warning light for dynamic headlight range control is displayed in the instrument cluster. DTC 00003 - 14 is stored in the headlamp range control module, J431 (address word 55). Both headlights function normally. The vehicle is equipped with adaptive (cornering) lighting. There is a software issue in the dynamic headlight range control module.

The MIL is on. DTCs are stored in the ECM. Due to fuel intrusion into the low-pressure system fuel pressure sensor (G410), a false signal may be sent to the controller, resulting in a reading that is out of tolerance. Comparing Measured Value Block 103 with 106 is not an accurate method for diagnosing G410. In order to diagnose G410 accurately, use a mechanical gauge and compare results with the low-side fuel pressure Actual Value in Measured Value Block 103.

Electrical components associated with the panorama roof, power rear lid, interior lighting, or Central Electrics (such as sunroof frame/sunshade operation, power rear lid operation with open/close switch, dome light operation, etc.) may become inoperative. The battery may be discharged. This bulletin only applies to vehicles with panorama roofs. During vehicle assembly, the wire harness that is routed along the left side of the sunroof frame may be pinched at one of the sunroof frame to body assembly points.

The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.

The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).

The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.

Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.

DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning lights. It should now be possible to carry out a diagnosis. If DTC 00288 (Steering column lock actuator-N360, faulty) is logged in the access/start authorization control module, J518 (address word 05), this bulletin does not apply. Proceed according to GFF. Incorrect software.

DUE TO MODULE CROSS CARRIER AND UNFAVORABLE TOLERANCES TO STEERING COLUMN. MODEL 2003-2010 A8, 2005-2011 A6, 2007-2014 Q7. *PE

POINTS CAUSING MULTIPLE ELECTRICAL COMPONENTS TO BECOME INOPERATIVE, AND BATTERY NOT CHARGING. MODEL 2007-2014 Q7. *PE

FAILURE OF COMPRESSOR, FOR AIR SUSPENSION OR POOR PERFORMANCE, VEHICLE NOT ABLE TO BE ADJUSTED. MODELS 2004-2008 A6 (C6), 2013 A6 (C7); 2004-2013 A8 (D3-D4); 2013 A7 (C7); 2007-2011 Q7. *PE

*PE

WHEN REMOVING THE IGNITION KEY FROM THE IGNITION, THE CUSTOMER MAY UNINTENTIONALLY OPERATE THE LOCK BUTTON OF THE REMOTE KEY. WITH THE S CONTACT IN THE IGNITION LOCK OFF, THE CENTRAL LOCKING RESPONDS TO SIGNALS FROM THE REMOTE KEY. *PE

HEADLIGHT TURNS ON OR OFF EARLY OR LATE WHEN THE LIGHT WITCH IS IN THE AUTO POSITION; AFTER REPLACING THE RAIN LIGHT SENSOR G397 OR AFTER REPLACING THE WINDSHIELD, THE AUTOMATIC HEADLIGHT MAY TURN OR OFF WITHOUT CHANGE OF AMBIENT BRIGHTNESS. HEADLIGHTS OPERATE NORMALLY IF THE LIGHT SWITCH IS IN THE ON OR OFF POSITION. *PE

REGULATION, FUEL PRESSURE OUTSIDE TOLERANCE); P129F OR P008B (LOW PRESSURE FUEL SYSTEM, PRESSURE TOO HIGH); P129E OR P008A (LOW PRESSURE SYSTEM, PRESSURE TOO LOW); P2540 (LOW PRESSURE FUEL SYSTEM, PRESSURE OUT OF RANGE); P0087 (RAIL FUEL PRESSURE SYSTEM, PRESSURE TOO LOW). MODELS A3,4,6,8, S6,8, RS4, Q7, AND TT (2005-2008). *PE

CONTROLLER, RESULTING IN A READING THAT IS OUT OF TOLERANCE. COMPARING MEASURE VALUE BLOCK 103 WITH 106 IS NOT AN ACCURATE METHOD TO DIAGNOSE LOW SIDE FUEL PRESSURE SENSOR G410. *PE

SVM IS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (RE-PROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN AUDI VEHICLES. THIS SYSTEM USES THE VAS 5051B OR VAS 5052 DIAGNOSTIC TOOLS TO SEND VEHICLE SPECIFIC DATA TO THE SVM DATABASE, TO DOWNLOAD INSTRUCTIONS FROM THE SVM DATABASE, AND TO FLASH CONTROL UNITS FOR IDENTIFIED SOFTWARE UPDATES. *PE

ITS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (REPROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN ALL AUDI VEHICLES. *PE

COMPRESSOR SWITCH OFF DUE TO EXCESSIVE TEMPERATURE, SPORADIC) IS STORED IN THE AIR SUSPENSION CONTROL MODULE. THIS DTC DOES NOT INDICATE A COMPRESSOR MALFUNCTION. *PE

*PE

(crawling when pulling away or briefly before standstill).

temperature, as well as environmental conditions. Both the intensity of the wear of the brake system and the type of wear depend on the operating conditions of the vehicle. The wear of the brake discs is determined by the frequency and intensity of the brake operations. Dirt build-up, exposure to sand, long standing times, and road salt or similar, can also promote wear as well as cause scoring marks on the brake discs. The driving style of the driver also influences the wear of the brake system. An overly-aggressive driving style, which results in frequent sharp braking, can lead to more wear (particularly of the brake pads). A gentle driving style can result in very light brake applications. If the brakes are always applied with little pressure, a rust film and other airborne particles may settle on the brake discs and pads. Firm brake operations can help clean off such build-up from the brakes.

headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.

Customer may report a warning for self-leveling suspension in instrument cluster. DTCs may be stored in the self-leveling suspension control module. The DTC does not affect the operation of the shock absorbers. Due to manufacturing quality differences in the control module for the self-leveling suspension system, one of the DTCs listed above may be stored.

Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.

The customer may report that the tail lamp lighting does not switch over from bumper to the lid, with lid closed. The rear bumper lights function normally (brake lights, reverse lights, driving lights, turn signals). The center mount brake light functions normally. DTC 03073 (Closed Rear Lid Sensor - Incorrect Signal) may be stored in the comfort system central control module, J393 (address word 46).

DTC 03073 (Closed Rear Lid Sensor - Incorrect Signal) may be stored in the comfort system central control module, J393 (address word 46). In order for the vehicle to receive a proper rear lid status signal when the lid is operated, the paddle switches on the rear sill trim must contact the opposing lid latch points uniformly. When the rear lid is opened, the paddle switches change state and the comfort system central control module 2, J773, will read G525 and G526. It will then communicate to the comfort system central control module, J393.

In order for the vehicle to receive a proper rear lid status signal when the lid is operated, the paddle switches on the rear sill trim must contact the opposing lid latch points uniformly. When the rear lid is opened, the paddle switches change state and the comfort system central control module 2, J773, will read G525 and G526. It will then communicate to the comfort system central control module, J393.

If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.

Customer complains of brake squeal.

DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.

Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

Oil appears on one or several shock absorbers.

Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines.

This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.

Oil appears on one or several shock absorbers. Oil may appear on a shock absorber. As a result of a leak because the shock absorber is damaged. As a result of residue from when the shock was filled during production, or of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.

GUNS/WRENCHES NOT APPROVED FOR USAGE ON WHEEL BOLTS BY MANUFACTURER, THAT CAN CAUSE DAMAGE TO BRAKE, STEERING WHEEL, HUB. MODEL 1995-2014 ALL. *PE

*JS

OPERATION, DUE TO PADDLE, OF REAR SILL TRIM, NOT CONTACTING OPPOSING LID LATCH POINTS, UNIFORMLY. MODELS 2007-2014 Q7, 2009-2014 Q5. *PE UPDATED 07/10/2013 *JS

CREAKING NOISES FROM STEERING COLUMN WHEN BRAKING OR MANEUVERING. INCREASED STATIC FRICTION OF THE SLIDING ELEMENT OF THE INTERMEDIATE STEERING SHAFT. *PE

AUTOMATIC HEADLIGHT SWITCHES ON TOO EARLY OR TOO LATE, SWITCHES OFF TOO LATE OR COMES ON TOO LATE WHEN THE SUN SHINES BRIGHTLY. AFTER REPLACING THE RAIN LIGHT SENSOR OR AFTER REPLACING THE WINDSHIELD, THE AUTOMATIC HEADLIGHT SWITCHES ON AND OFF WITHOUT REASON. HEADLIGHT CAN STILL BE OPERATED MANUALLY. POSSIBLE CAUSES COULD BE WINDOW DAMAGED/DIRTY IN SENSOR AREA; WHEN WINDOW WAS REPAIRED THE SENSOR WAS FITTED WITHOUT ADHESIVE PAD; AND SENSOR CODE FOR WINDOW IS WRONG; WRONG WINDSHIELD WAS INSTALLED; OR WIRING (PLUG/CONTACT LOOSE) DAMAGED. *PE

See owner's manual" is displayed in the instrument cluster without DTCs.

This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

Also A3 Cabriolet 2015-2021, A3 Sportback 2016-2018, 2005 A4 Cabriolet , 2005-2009 S4 Cabriolet, 2010-2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 S6, 2005 and 2006 A7, 2005-2011 and 2021 S7 2005-2006 and 2021 S8, 2019-2021 E-Tron Quattro

navigation.

The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.

The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.

In Mix (shuffle) mode, very long response times and subsequent malfunctions occur when the next track is being selected. Long response times also occur when the ?Return? hard key is pressed. In Mix (shuffle) mode, the previous track is not played when the ?Previous? button is selected in the CD control menu. A different track plays instead. In Mix (shuffle) mode, when the first track of the playlist was selected via the ?Previous? button in the CD control menu (rather than with the rotary push button), the track list shown in the MMI does not match the track list shown in the driver information panel (synchronization issue). In Mix (shuffle) mode, the current track is not highlighted in white letters in the MMI display. If the current track is selected again via the rotary push button, the audio briefly drops out. The current track is not color-highlighted in the MMI display. Audiobook tracks continuously fast-forward if ?Fast Forward? was selected in the first few seconds after the track started playing. The message ?Device is being initialized. Please wait?? is displayed when a second generation iPod Nano is installed. iPod locks up but is operable again after the iPod is reset. iPod performs a reset and restarts on its own. iPod is not detected when it is plugged into the AMI. The message ?Device or cable type not supported? appears in the MMI display. An automatic iPod upgrade through iTunes contained inoperative driver software. The customer may not realize that the iPod was updated and may complain that the AMI software is causing the issues. Because downgrading the updated iPod software is usually not possible, the AMI driver software (firmware) must be updated. The firmware update of AMI is not a ZUG update. Unlike ZUG updates, which are performed with an update CD in the CD changer, this firmware update is performed with a USB device connected dir

The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.

The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.

Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.

The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.

During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.

The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.

Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".

*PE

wheel isn't heating evenly.

outside influence is not covered under warranty. 2008-2020 A3, 2015-2020 A3 Cabrio, 2005-2016 A3 Sportback, 2005-2020 A4, 2010-2020 A4 allroad, 2005-2012 A4 Avant, 2005-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2005-2020 A6, 2005-2011 A6 Avant, 2008-2020 A7, 2005-2020 A8, 2008-2019 e-tron, 2019-2020 e-tron quattro, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2007-2020 S6, 2008-2020 S7, 2007-2009 S8, 2018-2020 SQ5, 2004-2020 TT Coupe, 2004-2020 TT Roadster, 2012 TT/RS Coupe

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid.

Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

Customer hears squeaking noises when turning or maneuvering the steering wheel. The folds of the outer CV joint rubber boots can touch each other when the steering wheel is turned.

The customer may report that the Easy Entry function of the power adjustable steering column intermittently does not work.

Customer hears squeaking noises when turning or maneuvering the steering wheel. The folds of the outer CV joint rubber boots can touch each other when the steering wheel is turned.

Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.

The customer may report that the Easy Entry function of the power adjustable steering column intermittently does not work.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic.

Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

*NJ

software update for any TSB or Update.

software update for any TSB or Update.

2016-2020 A3, 2016-2020 A3 Cabrio, 2016 A3 Sportback, 2016-2020 A4, 2016-2020 A4 allroad, 2016-2012 A4 Avant, 2016-2020 A5 Cabrio, 2016-2020 A5 Coupe, 2018-2020 A5 Sportback, 2016-2020 A6, 2016-2020 A7, 2016-2020 A8, 2016-2020 e-tron, 2019-2020 e-tron quattro, 2016-2020 Q3, 2016-2020 Q5, 2016-2020 Q7, 2016-2020 Q8, 2016-2020 R8 Coupe, 2016-2020 R8 Spyder, 2017-2019 RS3, 2016-2020 RS5, 2016-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2016-2020 S5 Cabrio, 2016-2020 S5 Coupe, 2018-2020 S5 Sportback, 2016-2020 S6, 2016-2020 S7, 2018-2021 SQ5, 2016-2020 TT Coupe, 2016-2020 TT Roadster

This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.

DETAILING THE GENERAL PROCESS FOR CARRYING OUT A SOFTWARE VERSION MANAGEMENT (SVM) SOFTWARE UPDATE FOR ANY TSB OR REQUIRED VEHICLE UPDATE (RVU). TROUBLESHOOTING INFORMATION IS INCLUDED. *PE

If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

S4 Cabriolet, 2008 RS4 Cabriolet, 2010-2021 A4 allroad, 2018-2021 A5 Sportback, 2010-2012, 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2004-2006 A7, 2004-2011 S7, 2021 RS6 Avant, 2004-2006 S8

The process of draining oil through the drain plug is not always tidy. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.

The rivets that hold the headlight switch holder in the dashboard can break if the headlight switch is bumped (by driver entering vehicle).

MODELS A8, A6 AND AUDI Q7 (2008-13). *PE

*RM

THE HOLDER FOR THE HEADLIGHT SWITCH IS BROKEN, SO THE HEADLIGHT SWITCH ASSEMBLY IS LOOSE OR FALLS INTO THE DASHBOARD. WHEN STEPPING INTO THE VEHICLE, THE DRIVER CAN HIT THE HEADLIGHT SWITCH WITH HIS/HER LEG OR KNEE. AS A RESULT, THE RIVETS HOLDING THE HEADLIGHT SWITCH HOLDER IN THE DASHBOARD BREAKS. *PE

DAYTIME RUNNING LIGHTS DO NOT WORK ON VEHICLES WITH XENON HEADLIGHTS. THE THUMB WHEEL OR OPTION FOR DAYTIME RUNNING LIGHTS IS TURNED OFF BY MISTAKE. *PE

UNDER SPECIAL OPERATING CONDITIONS, SUCH AS DRIVING THROUGH DEEP WATER, WATER CAN GET INTO THE TURN SIGNAL PARKING LIGHT. THE TURN SIGNAL PARKING LIGHT HAS OPENINGS FOR AIR CIRCULATION. THE AIR CIRCULATION PROVIDES ANTI-MISTING PROTECTION AND PRESSURE COMPENSATION WHEN THE LIGHT BECOMES HOT. *PE

*PE

*NJ

*KB

Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

Evidence of water intrusion into the cabin of a vehicle equipped with a Panorama sunroof is found. Any of the water drain hoses can be either incorrectly installed (causing an obstruction) or the drain hose itself could have a defect causing a leak. In either case, water may not be channeled away from the sunroof frame and to the vehicle exterior. In most cases, these malfunctions can be found in the upper section of the drain hose. In the case of front sunroof drain hose malfunctions at the upper section of the drain hose, the repair has been to replace the drain hose. Replacing the drain hose is invasive and labor-intensive because it is necessary to remove and reinstall the instrument panel and structure to complete the procedure.

The shape of the trim deforms over time.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.

THIS IS CAUSED BY WATER ENTERING THROUGH THE OUTSIDE DOOR HANDLE AND INTO THE SHEATHING OF THE BOWDEN CABLE. IN EXTREMELY COLD WEATHER, IT IS POSSIBLE FOR THE CABLE TO FREEZE. *JS

2007-2010 Q7. *RM

This TSB contains information on technician preparation when calling the Audi Technical Assistance Center

VIN plate and/or B-Pillar Safety Certification label requires replacement.

Technician preparation when calling the Audi Technical Assistance Center (TAC).

Leather upholstery is dirty or stained.

service.

2015-2020 A3 Cabriolet, 2016-2018 A3 Sportback, 2008-2009 S4 Cabriolet, 2008 and 2010 RS4 Cabriolet, 2018-2020 A5 Sportback, 2010-2012 and 2018-2020 RS5 Cabriolet, 2018-2020 S5 Sportback, 2008 A7, 2008-2011 S7

Wheel bolt requires torque adjustment.

Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.

TORQUE STICKS AND TORQUE EXTENSION BARS ARE NOT APPROVED BY AUDI OF AMERICA, INC. AND SHOULD NOT BE USED TO APPLY TORQUE TO WHEEL BOLTS. ALL AUDI MODELS INCLUDED. *PE

State of Minnesota.

conditions.

Media files can now be viewed on any smartphone or tablet.

conditions.

Media files can now be viewed on any smartphone or tablet.

conditions.

Media files can now be viewed on any smartphone or tablet.

Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.

The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.

This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

the gearbox and ATF cooler.

The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off when the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly-increased voltage, causing the lights to flicker.

Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

The customer may report that the illumination of the dash insert, the air conditioning control panel or the inside light flickers when briefly pressing the accelerator in P or N or when shifting down while driving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off and the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly increased voltage, and the lights mentioned above may briefly flicker. This characteristic is caused by the alternator design and is a normal condition of the vehicle.

ADAPT TO NEW COMPONENTS WITH GRADUAL MOVING OF CLUTCH LININGS IN MOST DIVERSE LOAD CONDITIONS. MODELS 2004-14, A3, TT, Q7, A4, A5, A6, A7, A8, Q5, S4, S5, S6, S7, RS5. *PE

CERTAIN MODELS, CAMERA IMAGE CAN BE RE=ACTIVATED. MODEL YEARS 2008-2013. *PE

The A/C system is not cooling as desired in hot weather areas. The following are suggestions to achieve maximum cooling efficiency in hot weather areas.

Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.

The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.

The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.

AIR SUSPENSION WARNING LIGHT BLINKS. *PE

THE AIR SUSPENSION WARNING LIGHT BLINKS. *PE

(airbag/seatbelts, accidents, fire and overheat damage).

(airbag/seatbelts, accidents, fire and overheat damage.

(airbag/seatbelts, accidents, fire and overheat damage). 2008-2021A3, 2015-2021A3 Cabrio, 2005-2016 A3 Sportback, 1999-2021 A4, 2010-2021 A4 allroad, 1999-2012 A4 Avant, 2003-2009 A4 Cabrio, 2010-2021 A5 Cabrio, 2008-2021 A5 Coupe, 2018-2021 A5 Sportback, 1999-2021A6, 1999-2011A6 Avant, 2008-2020 A7, 1999-2021 A8, 2008-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2009-2021 Q5, 2007-2021 Q7, 2019 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2021 S5 Cabrio, 2008-2021 S5 Coupe, 2018-2021 S5 Sportback, 2007-2021 S6, 2008-2020 S7, 2007-2009 S8, 2018-2021 SQ5, 2000-2021 TT Coupe, 2001-2021 TT Roadster, 2012 TT/RS Coupe

for some vehicles to be at risk for containing counterfeit airbags if the airbags in the vehicle were replaced at independent repair shops that are not Audi dealerships or Audi certified. The Audi vehicles listed by NHTSA as at risk vehicles for the potential of containing counterfeit airbags if the airbags have been replaced are MY 2006-2009 A3, A4, A6, A8, Q5, and Q7 vehicles. If a Customer purchased their vehicle new, or if the vehicle is Certified pre-owned and a CARFAX report shows the airbag has never been replaced, there is no issue.

AND HAVE NOT BEEN CERTIFIED BY DEALERSHIPS OR AUDI. MODELS 2006-2009 A3, A4, A6, A8, Q5, Q7. *PE