2013 Audi Q5 Hybrid TSBs
383 Technical Service Bulletins across 17 categories
Categories
Other
118 bulletinsThis bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify...
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the height to which the vehicle has been flooded.
This bulletin provides information for reporting safety related information to the manufacturer.
This bulletin provides information when the license plate mounting bracket threded inserts are stripped.
This bulletin provides information when the horn sound quality is poor.
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
This bulletin provides information when there are noises from the area around the instrument cluster.
This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides diagnostic information for the vehicle locking system.
This Reporting obligation requests that technicians contact the Technical Assistance Center (TAC) when the diagnostic...
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tester refers to this reportin gobligation or to TPI 2033392.
This bulletin provides informaiotn about various infortainment system complaints.
This bulletin provides information when the parking assistance gives false warnings.
This bulletin provides information when the parking assistance gives false warnings.
This TSB provides information when there are noises from the area around the instrument cluster.
This bulletin provides information on VIN Plates, Safety Certification labels, and the ordering procedures.
This bulletin provides information regarding contact checks for event memories, intermittent.
This bulletin provides informaiotn when there are noises from the headliner.
This bulletin provides information when the anti-theft alarm activates for no reason, or does not activate.
This bulletin provides information on VIN Plates, Safety Certification labels, and the ordering procedures.
This bulletin provides informaiton when the license plate mouting bracket threaded inserts are stripped.
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information when the horn sound quality is poor.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does...
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not activate.
This TSB is a label placement guide as required by CARB for remanufactured parts.
This TSB provides damage assessment guidelines for textile seat covers.
This TSB is a label placement guide as required by CARB for remanufactured parts.
This bulletin provides information about leather care and seat repair.
This bulletin provides informationw hen there are optical defects, scratches, and/or chrome peeling.
This bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic...
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mode.
This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does...
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not activate.
This TSB Provides information when parking assistance provides false warnings.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides diagnostic information regarding the locking system.
This bulletin provides information when there are noises and/or vibration in tight turns in vehicles with quattro drive.
This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical...
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Assistnce Center (TAC).
This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center...
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(TAC).
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
This bulletin provides general information regarding outside air temperature readings.
This bulletin provides information when there is noise from around the instrument cluster.
This bulletin provides information when the remote control key is inoperative.
This bulletin provides information for when DTC P0A7D00 is stored.
Repair Authorization
Repair Authorization
Repair Authorization
Elsa newsletter
Google Maps Street View (NVLW))
This bulletin provides information when the parking assistance provides false warnings.
This bulletin provides general information about the outside air temperature reading.
This bulletin provides information for when the license plate mounting bracket threaded inserts are stripped.
This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.
This bulletin provides damage assessment guidelines for textile seat covers.
This bulletin provides instructions regarding unauthorized chip tuning (TD1).
This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans...
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(Ghost faults).
FLUID CAPACITY CHART
This bulletin provides information on the additional reporting requirements for safety related inquiries.
Audi Oil Capacity Chart
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
Audi Elsa Newsletter
This bulletin provides information on professional noise analysis with the VAS 611 015 PICO NVH Tool.
Pressure Switch
This bulletin provides information for when the washer solvent level warning is on.
This bulletin provides information for when there is noise from the area around the instrument cluster.
This bulletin provides information for when an unpleasant odor is coming from the heating and ventilation system.
This bulletin provides information regarding the Audi advanced key.
This bulletin provides instructions for when the washer level warning is on but the reservoir is full.
This bulletin provides instructions for ordering replacement Safety Certification labels or VIN plates.
This bulletin provides information for when the customer advises that there is cracking, grinding, rattling, humming,...
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whining, or similar interference.
This information bulletin contains a background on the outside air temperature reading.
This bulletin provides instructions for when the anti-theft alarm has gone off for no reason, or did not go off at all.
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No DTCs are stored.
This bulletin provides instructions for when the washer solvent level warning is on in the DIS but the washer solvent...
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level is correct.
Newsletter
Report.
Newsletter.
Instruction.
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
This bulletin contains information on noises from the instrument cluster installation area.
This bulletin contains instructions for properly cleaning and removing a musty odor from the heating and ventilation...
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system.
This is an informational bulletin containing information about the outside temperature reading.
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
Several weeks ago, the ODIS Quick Reference Guide was sent to all dealer technicians (non-corporate
This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.
Added new graphic to reflect where to find MY 21 information
This information bulletin contains a background on the outside air temperature reading.
New document 2004-2020 A4 allroad, A6 allroad, A8L, R8 Spyder
This informational bulletin contains instructions for setting up and using the SD creator program.
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This informational bulletin contains all the the Audi Oil Quality Standards that should be used when doing an oil...
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change.
This special notice is to inform dealers to return all part numbers listed and order successor part numbers going...
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forward.
This technical bulletin provides instructions for an an error message and updating with an SVM code.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant...
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expansion tank cap.
This document contains the fluid capacity chart.
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant...
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expansion tank cap.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Brakes
32 bulletinsThis bulletin provides information about the general approach for brake vibration concerns.
This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
This bulletin provides information for all models regarding brake sounds.
This bulletin provides information for all models regarding brake sounds.
This bulletin provides information regarding the general approach for all Audi vehicles regarding brake vibrations.
This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
This bulletin provides information regarding the general approach to brakes rubbing.
This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
Brake noise analysis and handling
Brake noise analysis and handling
Brake pulsation diagnostic guidelines
Shock absorber leaks: assessment aid
Shock absorber leaks: assessment aid
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
This bulletin provides information for when one or more DC is stored in the ABS control unit related to the parking...
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switch; DTC C100C07 and/or C100C29.
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
This bulletin provides instructions for brake noise analysis and handling.
Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals
This technical service bulletin provides troubleshooting for brake noise.
Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals
This technical service bulletin provides troubleshooting for brake noise.
This technical service bulletin provides troubleshooting for brake noise.
This informational bulletin contains knowledge on why oil may appear on one or several of the shock absorbers.
This informational bulletin contains technical information for when there is condensation visible on the inside of the...
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headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.
This informational bulletin contains instructions for proper brake maintenance.
Supersedes Technical Service Bulletin Group 46 number 14-67 dated January 21, 2014.
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Customer may report hearing brake noise from front or rear brakes. Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Before proceeding with any of the following steps, check for any applicable TSBs for brake noise. This TSB should not be used if another brake noise TSB is available for the vehicle. For additional helpful information, refer to the Audi Brake Systems brochure.
Supersedes Technical Service Bulletin Group 46 number 13-53 dated August 7, 2013.
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Customer may report hearing brake noise from front or rear brakes. Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
Supersedes Technical Service Bulletin Group 46 number 14-68 dated February 3, 2014.
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The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
Supersedes Technical Service Bulletin Group 46 number 14-64 dated January 2, 2014.
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Customer may report hearing brake noise from front or rear brakes. Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Before proceeding with any of the following steps, check for any applicable TSBs for brake noise. Also refer to the Audi Brake Systems brochure for helpful information.
Customer may report hearing brake noise from front or rear brakes.
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Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Before proceeding with any of the following steps, check for any applicable TSBs for brake noise. Also refer to the Audi Brake Systems brochure for helpful information.
Customer may report hearing brake noise from front or rear brakes.
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Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
The customer may report hearing brake noise from front or rear brakes.
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The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Brake noise can be attributed to many causes. Aftermarket pads or discs have been installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time
Engine
31 bulletinsThis bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
This bulletin provides informaiton when the engine is not running smoothly, misfiring.
This bulletin provides information regarding UV leak additive for finding oil leaks.
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
This bulleitn provides information regarding UV Leak additive for finding oil leaks.
This bulletin provides informatin when the engine does not run smoothly at idling speeds.
This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean fuel system...
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stored in the ECM P030000.
This bulletin provides informatin when the engine does not run smoothly at idling speeds.
This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic...
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brakes.
This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is...
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working; mileage below 50 km/32 miles.
This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not...
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working; mileage below 50 km/32 miles.
Combustion engine does not switch off, electric mode not available - 2.0 TFSI Audi Q5 Hybrid
This bulletin provides information on checking for debris when replacing an engine.
This bulletin provides information on the discontinuation and mixing of Audi-approved engine coolants.
Idenifying and mixing factory fill engine coolants
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...
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that the oil level is not okay.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...
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that the oil level is not okay.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows...
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that the oil level is not okay.
Engine oils that meet Audi Oil Quality Standards.
A small amount of dry or crusted coolant is seen on the coolant pump housing (Figure 1, Figure 2, and Figure 3).
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not...
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available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not...
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available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
The programmed values for the misfire adaption are not automatically reset when the memory is deleted.
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The adaption must be reset after the engine is installed.
This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously.
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Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off).
This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously.
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Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. As a result, application of the brake and accelerator pedals at the same time (brake pedal with left foot and accelerator pedal with right foot) results in the following: ? Brake pedal function (normal at all times) overrides any throttle application. ? Diagnostic Trouble Codes (DTCs) will not be stored. ? When the brake pedal is applied while the accelerator is depressed, engine RPMs will return to idle speeds of 1400 RPMs after approximately two seconds. ? When the accelerator is applied while the brake pedal is depressed, the vehicle accelerates slower than usual (reduced engine torque).
For Audi 3.0 L TDI Generation 2.1 SUV vehicles repaired by the emissions modification recall, the following warranty extension is applicable.
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?Extended Emissions Warranty? Limited Warranty Extension The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.1 SUV with engine code CNRB.
This document contains the important email to all Audi dealership personnel in regards to the immediate madatory...
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stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
The vehicle does not work in electric operation mode; the combustion engine does not switch off for electric driving...
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although the high-voltage battery is fully charged. The vehicle is ready for operation (?Hybrid ready? is shown) when selecting the driving mode, the combustion engine starts. The vehicle cannot be driven electrically, or the combustion engine does not switch off for electric driving because the mixture adaptation has not yet been completed. The mixture adaptation values (programmed values) are reset after updating the engine control unit or deleting the entry. After resetting the programmed values, another program is necessary.
The MIL is sporadically on.
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One or more of the following DTCs is stored in the engine control module (ECM, J623 (address word 01). They are DTC P261A00 (Coolant Pump ?B? Control Circuit/Open), DTC P261B00 (Coolant Pump ?B? Control Circuit Range/Performance), and DTC P261C00 (Coolant Pump ?B? Control Circuit Low). The continued coolant circulation pump sporadically fails.
Steering
30 bulletinsThis bulletin provides information about vibrations and rotational steering vibrations.
This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
This bulletin provides information about vibrations and rotational steering vibrations.
This bulletin provides information about the steering wheel alignment.
This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
This bulletin provides information vibrations and rotational steering wheel vibrations.
This bulletin provides information vibrations and rotational steering wheel vibrations.
This bulletin provides information when there is noise while steering.
This bulletin provides information when there is noise while steering.
This bulletin provides information for when there is noise when steering.
This bulletin provides information if there is noise when steering the vehicle.
Steering wheel shimmy, vibration and/or oscillation
Steering wheel shimmy, vibration and/or oscillation
Steering wheel shimmy, vibration and/or oscillation
Squeaking noises when steering or maneuvering
Steering wheel shimmy, vibration, and/or oscillation
Steering wheel shimmy, vibration, and/or oscillation
Squeaking noises when steering or maneuvering
Steering wheel leather damage, all vehicles
Steering wheel shimmy, vibration, and/or oscillation
Squeaking noises when steering or maneuvering
Squeaking noises when steering or maneuvering
Steering wheel shimmy, vibration and/or oscillation
This bulletin provides information for instances where the steering wheel leather is damaged.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
This bulletin states that squeaking noises which may be more prevalent in wet weather during steering is normal and...
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repair is not needed.
This bulletin provides instructions for when a vibration is felt in the floor, seat, footwell, pedals or steering wheel...
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while driving at highway speeds from 55 - 80 mph.
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering...
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wheel isn't heating evenly.
Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel.
Electrical
30 bulletinsThe high-voltage batteries in electric vehicles are subject to various ageing effects which could lead to the energy...
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content (energy density) being reduced. This reduction in the energy content, which is due to factors. Revised header. Added Model years
This bulletin provides additoinal information to assist in determining the energy content of lithium-ion high-voltage...
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batteries.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: The hotfix is to correct the issue: Issue seen: ODS5003E Infrastructure Guided Fault Finding: An internal fatal error occurred during the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor function test plan. NOTE: This ODS error could show up on any other GFF function test plans as well.
This TSB provides information when the Audi advanced key is inoperative; door handle touch sensors.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
AC Pressure/Temperature Sensor
AC Pressure/Temperature Sensor
Battery Management
AC Pressure/Temperature Sensor
Battery Management (NVLW)
AC Pressure/Temperature Sensor (NVLW)
AC Pressure/Temperature Sensor (NVLW)
AC Pressure/Temperature Sensor
i-wire new wiring diagram application
A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
The customer complains of one or more of the following issues: ? When the vehicle is completely refueled, the vehicle...
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range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. ? When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. ? There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
Customer vehicle is fitted with unauthorized ECM tuning.
Low battery charge: excess current draw location
Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with...
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high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.
On Audi Q5 hybrid vehicles manufactured within a specific period, the battery control unit may, under certain...
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conditions, incorrectly diagnose faults of a low 12VDC battery and store various event memory entries. As a result, hybrid drive is switched off. This Update is in effect until removed.
This Update has been proactively released to prevent the following condition from occurring in the vehicle.
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On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off. This Update is in effect until removed.
This Update has been proactively released to prevent the following condition from occurring in the vehicle.
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On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off. This Update is in effect until removed.
This communication is to inform you of Update 93A2.
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The energy management of the high-voltage battery has been optimized for Audi hybrid vehicles manufactured within a specific period. Update the battery management software to the latest level.
On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time.
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As a result, the air conditioner compressor is switched off. This Update is in effect until removed. Procedure is valid only for vehicles that show the 87D9 code in the Elsa Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off.
The energy management of the high-voltage battery has been optimized for Audi hybrid vehicles manufactured within a specific period.
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This Update is in effect until removed. Procedure is valid only for vehicles that show the 93A2 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be in New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. The energy management of the high-voltage battery has been optimized for Audi hybrid vehicles manufactured within a specific period.
Software & Calibration
20 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the issue: The ODIS Audi Brand update 2.41.1 is setting a ODS5003E error code when you perform the 90TV SVM flash.
This bulletin provides information on how to set up and use the FMC for obtaining vehicle software updates (SD Creator...
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decomissioned).
This bulletin provides information for when the lane change assist radars cannot be calibrated after replacement.
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
ElsaPro Software update and technical bulletins
Technical bulletins and updates
Technical bulletins and updates
Technical bulletins and updates
This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM)...
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software update for any TSB or Update.
This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM)...
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software update for any TSB or Update.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This communication contains information on the upcoming update 93A5.
Infotainment
20 bulletinsThis bulletin provides information when there are speaker rattles, vibrations, or audio interference.
This bulleitn provides information whent here are complaints about route guidance with Navigation.
This bulletin provides information regarding various comlaints related to Apple CarPlay with Apple iOS devices.
This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
This bulletin provides information when there are speaker rattles, vibration or audio interference.
This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
This bulletin provides information when there are speaker rattles, vibration or audio interference.
This bulletin provides information pertaining to MMI Navigation database concerns.
This bulletin provides information for when the customer has concerns about the navigation route guidance.
This bulletin advises that the MMI screen may freeze, or go blank and then restart when a special character like a...
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symbol or emoticon is used in the name field for contact(s).
This informational bulletin contains instructions for when the message "Audi pre sense currently restricted.
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See owner's manual" is displayed in the instrument cluster without DTCs.
The electric drive mode cannot be activated.
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The message ?EV mode unavailable? is displayed. The 12V starting system has to be given clearance by the power system control unit for the electric drive mode to be activated.
The navigation DVD or other CD/DVD cannot be ejected.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
This informational bulletin contains resource information for when the traffic feature is inoperative in the MMI...
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navigation.
The electric drive mode cannot be activated.
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The message "EV mode unavailable" is displayed.
Body & Paint
17 bulletinsThis TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
This bulletin provides information when there is a paint issue on alloy wheels.
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the...
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dipped beam is switched on.
This bulletin provides information when tehre is a paint issue on alloy wheels.
This bulletin provides information when there is corrosion on the tailpipes.
This TSB provides information when the exterior rubber trim is spotted.
This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and...
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fender.
This bulletin provides information when the exterior trunk handle is inoperative.
This bulletin provides information when the exterior trunk handle is inoperative.
This bulletin provides information when the sunglass holder will not close or is stuck closed.
This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via...
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the Mirror Server.
This bulletin provides information for when exterior glass cleaning is needed.
This bulletin provides information for when car wash bristles become stuck in the body gap between the headlight and...
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fender.
This bulletin describes the process to clean sticker residue from the windshield.
This bulletin provides instructions for when the exterior trim has spots.
This bulletin provides instructions for when faint images appear on the windshield from the production sticker, or an...
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image of the suction cups used to install the windshield in production.
This bulletin provides instructions on how to properly clean exterior glass.
Lighting
17 bulletinsThis TSB provides informatin when the cigarette lighter element does not eject, or the cigarette lighter is inoperable.
This bulletin provides informationw hen there are optical concerns with the tail lights.
This bulletin provides informationw hen there are optical concerns with the tail lights.
This bulletin provides information on visual concerns with the headlight lens.
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
2013 Scheduled Maintenance Intervals
This bulletin provides detailed information on the proper documentation of optical concerns for headlights and...
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taillights.
This bulletin provides details on how to properly document optical concerns in headlights and taillights for warranty...
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submissions.
When oil is drained through the drain plug, the oil might spill on components around the oil pan area.
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If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
When oil is drained through the drain plug, the oil might spill on components around the oil pan area.
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If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This special notice is to inform dealers to return all tail lamps with the part number listed that are below generation...
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14s.
Audi is committed to enhancing the Initial Quality Experience for our Customers within the first days of vehicle ownership.
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We want to resolve any knowledge or technical concerns a customer may have about a new vehicle, and build a strong, positive, enduring relationship between dealer and customer. To support this commitment to both our dealers and our customers, Audi is introducing the Audi Second Delivery Program for MY2013 and MY2014 vehicles. The Program is applicable to all new MY2013 and MY2014 vehicles and includes a one-time reimbursement per VIN of $75. The Second Delivery may be performed at the dealership or a location of the customer?s choosing.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
Tires & Wheels
16 bulletinsThis TSB provides information regarding rotational and other steerihng wheel vibrations.
This bulletin provides information when noises from wheel input shaft/drive shaft are reported.
This bulletin provides information regarding wheel alignment.
This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
Alignment - Repair Authorization
Tightening wheel bolts
Alignment - Repair Authorization
Alignment - Repair Authorization
Tightening wheel bolts
Model Year 2013 Alignment - Repair Authorization
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This information TSB provides information regarding the correct way to torque adjust a wheel bolt.
Fuel System
14 bulletinsThis bulletin provides information when there is corrosion on the exhaust tail pipes.
This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in...
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petrol.
This bulletin provides service information ror when the fuel tank cannot be fully filled.
This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in...
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petrol.
This bulletin provides service information ror when the fuel tank cannot be fully filled.
Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the...
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State of Minnesota.
Fuel sender
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...
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conditions.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet.
The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...
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conditions.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet.
The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more...
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conditions.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet.
HVAC & Climate
11 bulletinsThis bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the...
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concern.
This bujlletin provides information regarding the GFF test plan required for A/C compressor replacements regardless of...
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the concern.
This bulletin provides information regarding the GFF test plan required for A/C compressr replaements regardless of the...
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concern.
This bulletin provides information when a GFF test plan required for A/C compressor replacements regardless of concern.
This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless...
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of the concern.
This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
This bulletin provides information when the air conditioning is no longer operative; DTC 00457, 00256, 01592.
This bulletin provides information on the GFF test plan required when replacing the A/C compressor.
This bulletin provides instructions for when the customer advises that there is insufficient or uneven cabin heating...
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from the HVAC system.
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
This bulletin applies to any repair that requires replacement of the air conditioning compressor and details how to run...
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a ODIS GFF test plan.
Pre-Delivery & Maintenance
9 bulletinsThis service information TSB describes a cosmetic issue after using a car wash.
Vehicle Concerns Before Recall Repair Available
Pending service solutions and bulletins
Product quality is Announcing a new innovation in technical service bulletins: portable, easy to access videos
This bulletin contains instructions for when the zirconium inserts found to be not firmly attached during service work.
SAFETY RECALLS, COMPLIANCE RECALLS and STOP SALES
This technical service bulletin provides troubleshooting information for the vehicle locking system.
Maintenance.
This bulletin contains instructions for vehicle inspection, protection removal, and detailing.
Hybrid & EV
8 bulletinsThis document provides clarity on the MY24 Audi Q5 Hybrid fault code with technical service bulletin release on Monday,...
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June 24.
This document provides clarity on the MY24 Audi Q5 Hybrid fault code with technical service bulletin release on Monday,...
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June 24.
A Repair Authorization must be obtained if an Audi Q5 hybrid arrives at an Audi dealership and requires diagnosis or...
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repair, and must create a Technical Assistance Center (TAC) ticket before starting repairs on any of these components or concerns.
A Repair Authorization must be obtained if an Audi Q5 hybrid arrives at an Audi dealership and requires diagnosis or...
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repair, and must create a Technical Assistance Center (TAC) ticket before starting repairs on any of these components or concerns.
A Repair Authorization must be obtained if an Audi Q5 hybrid arrives at an Audi dealership and requires diagnosis or...
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repair, and must create a Technical Assistance Center (TAC) ticket before starting repairs on any of these components or concerns.
Enhanced electric driving mode (EV mode) unavailable
Supersedes Technical Service Bulletin Group 00 number 12-39 dated October 4, 2012.
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A Repair Authorization must be obtained if an Audi Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns. Routine maintenance and PDI do not require prior authorization or a Technical Assistance Center (TAC) ticket. Audi of America is requesting your cooperation in supplying us with technical information vital to the technical support of the Audi Q5 hybrid vehicles. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.
Supersedes Technical Service Bulletin Group 00 number 12 ? 38 dated September 28, 2012.
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If an all-new 2013 Audi Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair, a Repair Authorization must be obtained. A Technical Assistance Center (TAC) ticket must be created for all concerns only, prior to any repairs. Routine maintenance and PDI do not require prior authorization or a Technical Assistance Center (TAC) ticket. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a TAC contact will not be reimbursed. Audi of America is requesting your cooperation in supplying us with technical information vital to the technical support of the Audi Q5 hybrid vehicles. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.
Transmission
4 bulletinsThis bulletin provides informaiton when the transmission warning message appears in the cluster; P074100 stored in the...
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TCM.
This bulletin provides information about replacing the clutch end cover.
This bulletin provides information about replacing the clutch end cover.
This technical service bulletin provides guidelines for diagnosing the clutch plate.
Air Bags & Safety
3 bulletinsThis Reporting Obligation requires technicains to contact the Technical Assistance Center (TAC) in cases where the...
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airbag/seatbelt is deployed/not deployed; general accident information; and fire and overheat damage.
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit...
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replacement airbag inflators that are being installed in used vehicles.
This Reporting Obligation requires technicains to contact the Technical Assistance Center (TAC) in cases where the...
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airbag/seatbelt is deployed/not deployed; general accident information; and fire and overheat damage.
Suspension
3 bulletinsThis technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
This bulletin describes the proper procedure to address a clicking or clacking noise from the wheel bearing
This bulletin describes the proper procedure to address a clicking or clacking noise from the wheel bearing