2011 Audi A8 TSBs

tester refers to this reportin gobligation or to TPI 2033392.

not activate.

mode.

not activate.

vehicle models.

Assistnce Center (TAC).

(TAC).

(Ghost faults).

whining, or similar interference.

No DTCs are stored.

Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

system.

restriction.

exist or it is inoperative/constant warning.

restriction.

it from occurring again.

exist or it is inoperative/constant warning.

exist or it is inoperative/constant warning.

restriction.

restriction.

restriction.

restriction.

restriction.

exist or it is inoperative/constant warning.

Includes A3 Cabriolet 2015-2020, 2010-2020 A4 Allroad, 2018-2020 A5 Sportback, RS5 Cabriolet 2010-2012 and 2018-2020, 2018-2020 S5 Sportback, 2010-2011 S7, 2010 S8, 2019-2020 e-tron Quattro.

2005-2019 A3, 1996-2019 A4, 2008-2019 A5, 1992-2019 A6, 2012-2019 A7, 1997-2019 A8, 2019 E-Tron, 2015-2019 Q3, 2010-2019 Q5, 2007-2019 Q7, 2019 Q8, 2000-2019 TT, 2008-2018 R8

restriction.

2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster

2008-2020 A3, 2015-2020 A3 Cabrio, 2008-2016 A3 Sportback, 2008-2020 A4, 2010-2020 A4 allroad, 2008-2012 A4 Avant, 2008-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2008-2020 A6, 2008-2011 A6 Avant, 2008-2020 A7, 2008-2020 A8, 2008-2019 e-tron, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2008-2012 S4, 2008-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2008-2020 S6, 2008-2020 S7, 2008-2009 S8, 2018-2021 SQ5, 2008-2020 TT Coupe, 2008-2020 TT Roadster, 2012 TT/RS Coupe

restriction.

restriction.

numbers going forward.

restriction.

restriction.

The compartment was bumped or kicked while open, causing it to disengage.

The pin from the locking pawl is out of place.

change.

This is for all keys and there is no relevant DTCs stored.

exist or it is inoperative/constant warning.

This notice contains information for the accessories operations technical bulletin.

The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware.

NUMBER07P-121-115-E / 07P-198-210-A GOING FORWARD.

*PE

*JS

MODELS AUDI Q5, Q7, A4, A5, A5 CABRIOLET (2009-14), A5, S5 (2008-14), A8 (2010-14) AND A6 (2011-14). *PE

*PE

stored in the ECM P030000.

brakes.

working; mileage below 50 km/32 miles.

working; mileage below 50 km/32 miles.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

that the oil level is not okay.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

that the oil level is not okay.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

that the oil level is not okay.

The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.

To prevent the seal from drying out, a minor coolant leak is necessary to keep the seal lubricated. Excess coolant from the minor leak is discharged through two leakage holes on the coolant pump. This minor leak is normal operation of the coolant pump, and it is not responsible for coolant loss. This discharged coolant may dry and encrust the coolant pump (Figure 3).

available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

The adaption must be reset after the engine is installed.

Additionally, the intake camshaft position sensors, G40 and G163, need to be replaced due to an internal electrical issue.

Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off).

Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. As a result, application of the brake and accelerator pedals at the same time (brake pedal with left foot and accelerator pedal with right foot) results in the following: ? Brake pedal function (normal at all times) overrides any throttle application. ? Diagnostic Trouble Codes (DTCs) will not be stored. ? When the brake pedal is applied while the accelerator is depressed, engine RPMs will return to idle speeds of 1400 RPMs after approximately two seconds. ? When the accelerator is applied while the brake pedal is depressed, the vehicle accelerates slower than usual (reduced engine torque).

Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in clutch damage.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

The MIL is on. DTC P045600 (very small EVAP leak) stored in engine control module. No leaks found in the EVAP system. Software update needed.

Audi advanced key (keyless entry) is inoperative on all doors, but the engine can be started with the keyless starting system (keyless go). The keyless starting system (keyless go) is a standard feature; Audi advanced key is an optional feature. All vehicles have an engine start-stop button (-E408-) and touch sensor surface on the outer door handles, but this does not mean that the optional Audi advanced key function is installed.

The MIL is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults may be stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss as a result of coolant migration in the electrical harness, faults in 08-Heating and Air Conditioning Electronics that result from coolant migration in the electrical harness, or a faulty N82 control valve.

MIL on. DTC P045600 (very small EVAP leak) stored in engine control module (ECM), J623 (address word 01). No leaks found in the EVAP system. Software update needed.

If this happens, the heating output of the air conditioner will be reduced.

The customer reports that the engine sporadically may run rough at operating temperature, without significant loss of power or stalling. The engine control module (ECM) software needs to be updated.

The MIL is on, often illuminating at temperatures below 0C/32F. DTC P010600 is store in the ECM. Optimized software in the engine control module.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

MIL on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. If a vehicle is equipped with unauthorized hardware or software tuning, it can cause stress on vehicle components outside of intended design limits, and can cause damage and additional wear. Subsequently, factory powertrain warranty coverage is reduced or voided.

MIL on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

The engine is not running roughly. However, fault codes are stored in the engine control module (ECM). The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfire adaption are not automatically reset when the memory is deleted. The adaption must be reset after the engine is installed.

MIL on. DTC P045600 (very small EVAP leak) stored in engine control module (ECM), J623 (address word 01). No leaks found in the EVAP system. Software update needed.

The DTCs may appear during monitoring of the secondary air system during the engine cold starting phase. With the electric solenoid valves controlled, a diagnosis cycle is performed and the secondary air pressure is measured for a specified value. The secondary air pressure can be influenced by several factors; which may include a leak in the vacuum system or a faulty exhaust catalyst. Review the Service section of this bulletin for more information.

Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.

Coolant level warning light on. Coolant loss in the engine compartment. Smell of evaporated coolant from engine compartment. The possible cause is a leak on the tee connector hose located in the coolant pipe between alternator, coolant pipe, and oil cooler.

The self-leveling system can no longer be adjusted with the MMI. The compressor for the self-leveling system continues to run after the engine has been switched off and the vehicle has been locked. DTCs may be stored in the level control system module, J197 (address word 34). Because of poor performance or failure of the air suspension compressor, the vehicle ride height cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

MIL on. DTC P0456 (very small EVAP leak) stored in engine control module (ECM), J623 (01). No leaks found in the EVAP system.

MIL on. DTC P0456 (very small EVAP leak) stored in engine control module (ECM), J623 (01). No leaks found in the EVAP system. Software update needed.

MIL on. DTC P0456 (very small EVAP leak) stored in engine control module, J623 (01). No leaks found in the EVAP system. Software update needed.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

This condition occurs on vehicles with air suspension (PR-1BK) if the damper was very warm when the engine was switched off. The noise disappears as the damper warms up, after compressing once or twice. Bubbles are created in the oil because of temperature fluctuations, particles, and high oil flow speed. The bubbles gather around the damping adjustment valve when the engine is switched off. When the vehicle is started again, the cold oil prevents the bubbles from being dispersed quickly, which reduces the hydraulic damping. The reduced hydraulic damping causes the armature in the damper to vibrate, which creates squeaking noises. As soon as the bubbles have been dispersed, the hydraulic damping works fully and the noise disappears.

stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

The engine speed governing light is illuminated with the message ?Engine speed maximum XXXX rpm?. To prevent the engine from overheating, the engine speed is automatically limited to the displayed maximum. DTCs are stored in the ECM. Tolerances of opening spring in thermostat cause the condition.

The Mil is on. DTCs are stored in the ECM. The DTCs may appear during monitoring of the secondary air system during the engine cold starting phase. With the electric solenoid valves controlled, a diagnosis cycle is performed and the secondary air pressure is measured for a specified value. The secondary air pressure can be influenced by several factors; which may include a leak in the vacuum system.

The MIL is on. DTCs are stored in the ECM. The DTCs may appear during monitoring of the secondary air system during the engine cold starting phase. With the electric solenoid valves controlled, a diagnosis cycle is performed and the secondary air pressure is measured for a specified value. The secondary air pressure can be influenced by several factors; which may include a leak in the vacuum system or a faulty exhaust catalyst.

Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

Oil consumption measurement - Repair Authorization (CA). In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil.

The self-leveling system cannot be adjusted any more with the MMI. The compressor for the self-leveling system continues to run after switching off the engine and locking the vehicle. DTCs may be stored. Because of poor performance or failure of the compressor for air suspension, the vehicle position cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. Damp air settles on the inside of a cold lens, which creates condensation. The headlight circulation system allows air from the outside to flow through the headlights. This open waterprotected ventilation system (needed for pressure compensation) creates different climate zones in the headlight: very warm areas, where the lens is warmed up by the light, and relatively cool areas, where the lens is cooled own by the air flow. Considerable differences in humidity and temperature between the inside and the outside of the headlights, even while driving, can lead to condensation. This is especially true in cold and wet weather, but it can also happen after a car wash, after steam cleaning the engine or the front end, with overnight temperature changes, etc. This phenomenon is more visible on lenses made of clear glass than on lenses with patterns. The moisture does not affect the headlight function (light performance) and does not lead to corrosion or other damage to headlight parts.

If an all-new 2012 Audi A8 L W12 arrives at an Audi dealership and requires diagnosis or repair, a Repair Authorization must be obtained. A Technical Assistance Center (TAC) ticket must be created for Engine Transmission concerns only, prior to any repair related to the Audi A8 L W12. Routine maintenance and PDI do not require prior authorization or a Technical Assistance Center (TAC) ticket. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a TAC contact will not be reimbursed.

Engine warning light on. DTCs are present.Because of an insufficient vacuum during the catalyst heating phase, the secondary air valves may close prematurely.

To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4 F (2 C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc.

Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition.

Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.

The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.

The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system, including: P056200, P057100, P068700, P068A00, P162400, P190C00, U010000, U010100, U012100, U014600, U015500, U021200, U101100, U102600, U111100, U111300, U140000, VAG00003, VAG00185, VAG00263, VAG00317, VAG00384, VAG00446, VAG00456, VAG00457, VAG00466, VAG00473, VAG00532, VAG00565, VAG00591, VAG00714, VAG00819, VAG00955, VAG01217, VAG01299, VAG01314, VAG01315, VAG01317, VAG01320, VAG01330, VAG01331, VAG01332, VAG01334, VAG01333, VAG01336, VAG01705, VAG01964, VAG02067, VAG02072, VAG02095, VAG02103, VAG02203, VAG02214, VAG02635, VAG02812, VAG02874, VAG03041, VAG03157, VAG03166, VAG03220, VAG03278, and/or VAG03531. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.

DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.

Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module (address word 02). Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.

The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

The customer may complain that there is coolant loss. There is evidence of dried coolant from two leakage holes on the drive of the coolant pump. The coolant pump is sealed with a slip ring seal to the input shaft. To prevent the seal from drying out, a minor coolant leak is necessary to keep the seal lubricated. Excess coolant from the minor leak is discharged through two leakage holes on the coolant pump. This minor leak is normal operation of the coolant pump, and it is not responsible for coolant loss. This discharged coolant may dry and encrust the coolant pump.

The customer reports that the engine may sporadically run rough, but without significant loss of power or stalling. The ECM software needs to be updated. Additionally, the intake camshaft position sensors, G40 and G163, need to be replaced due to an internal electrical issue.

The MIL is on. DTC P045600 (very small EVAP leak) stored in engine control module (ECM), J623 (address word 01). No leaks found in the EVAP system. Software update needed.

Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20 F (-7 C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.

If a 2012 - 2015 Audi A8 L W12 arrives at an Audi dealership and requires diagnosis or repair, a Repair Authorization must be obtained. Prior to any repair, a Technical Assistance Center (TAC) ticket must be created for engine and transmission concerns only. Routine maintenance and PDI do not require prior authorization or a Technical Assistance Center (TAC) ticket. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a TAC contact will not be reimbursed.

MIL on, often illuminating at temperatures below 0C/32F. DTC is store in the engine control module. Optimized software in the engine control module.

The engine control module (ECM) software needs to be updated.

Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.

The self-leveling system can no longer be adjusted with the MMI. The compressor for the self-leveling system continues to run after the engine has been switched off and the vehicle has been locked. DTCs may be stored in the level control system module. Because of poor performance or failure of the air suspension compressor, the vehicle ride height cannot be adjusted. As a safeguard, the control module will lower the vehicle to the lowest position and illuminate the warning light. Drivability is not affected.

Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.

The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.

This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).

Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.

The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.

The engine speed governing light is illuminated with the message " Engine speed maximum XXXX rpm". To prevent the engine from overheating, the engine speed is automatically limited to the displayed maximum. DTCs are stored in the ECM due to the problem. Tolerances of opening spring in thermostat cause the condition.

The DTCs may appear during monitoring of the secondary air system during the engine cold starting phase. The secondary air pressure can be influenced by several factors; which may include a leak in the vacuum system.

ELEMENT FOR CAMSHAFT ADJUSTMENT VALVE CAN LOOSEN AND IN OIL CIRCUIT, THERE IS NO DAMAGE FROM LOOSENED PARTICLES. MODEL ALL. ALL YEARS. *PE

MODE DUE TO PERFORMANCE OF CLIMATE SYSTEM HEATING IS INSUFFICIENT DUE LOSS OF COOLANT RESULTING IN COOLANT MIGRATION OF ELECTRICAL HARNESS AND AIR CONDITIONING ELECTRONICS. MODEL 2010-14 A6, 7, 8, 4, 5, A5 CABRIOLET, TT, Q5, 7. *PE

7/23/15 *TA

7/23/15 *TA

7/23/15 *TA

A WARRANTY EXTENSION HAS BEEN ISSUED FOR 10 YRS OR 120, 000 MILES, WHICHEVER OCCUR FIRST, ON EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS, UNDER SPECIFIC CONDITIONS. MODEL 2008-2011. *PE

INFORMATION PROVIDED REGARDING WARRANTY EXTENSION ON CARBON BUILDUP REMOVAL, ENGINE CYLINDER HEAD SECONDARY AIR PORTS. MODELS 2009-2012. NO MODEL PROVIDED. *PE

TO ADDRESS CONDITION, THERE IS A NEW SOFTWARE FOR ENGINE CONTROL MODEL (ECM). *PE

SITUATION MAY BE CAUSED BY TEE CONNECTOR HOSE LOCATED BETWEEN ALTERNATOR , COOLANT PIPE AND OIL COOLER. *PE

programming function: The hotfix is to correct the issue: Issue seen: ODS5003E Infrastructure Guided Fault Finding: An internal fatal error occurred during the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor function test plan. NOTE: This ODS error could show up on any other GFF function test plans as well.

Software update needed.

New software in the ECM addressed the condition.

New software in the ECM addressed the condition.

Software update needed.

New software in the ECM addressed the condition.

New software in the ECM addressed the condition.

Software update needed.

New software in the ECM addressed the condition.

New software in the ECM addressed the condition.

coolant pipe, and oil cooler.

range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. ? When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. ? There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

may be stored due to a communication error between the VAS tester and the TCM. (In particular, the issue happens with tester VAS 5051B).

may be stored due to a communication error between the VAS tester and the TCM. (In particular, the issue happens with tester VAS 5051B).

may be stored due to a communication error between the VAS tester and the TCM. (In particular, the issue happens with tester VAS 5051B).

become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).

verification steps to ensure that the vehicle is configured correctly. For additional information on known current draw issues, refer to the following TSBs: ? 2014127: 27 Battery dead or low after returning to the vehicle (2007 A6, A8, Q7) ? 2019143: 27 Battery discharged on some vehicles with Advanced Key (2005 - 2008 A6, Q7)

This document also applies to the 2015 A3 Cabriolet and the 2015 A4 Cabriolet.

Vehicles also include 2015 A3 Cabriolet and 2012 RS7,

cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. The model year 2014 A8 is not included in this repair. Model year 2014 was the last year before the A8 product improvement and ElsaPro may classify these vehicles as model year 2013 because these vehicles are the same from a technical and design standpoint. But unlike the model year 2013 vehicles, the model year 14 vehicles already have the updated telephone module in the MMI. Recently, T-Mobile (the service provider for Audi connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in certain metropolitan areas. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur.

Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.

high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.

Customer may complain that the seat pneumatics (side bolsters and lumbar support) actuate without any input from the customer. This condition can occur when the vehicle is driven at high altitudes or when the outside temperature fluctuates. DTCs may be present in the front seat pneumatics control modules, J873 and J872 (address words 88 and 89) or in the rear seat pneumatics control modules (in certain A8 models only), J875 and J874 (address words 8A and 8D).

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Call quality using the hands-free function is poor. Additionally, voice-activated functions may be restricted. The driver sounds muffled. The voice of the driver is quiet. The driver?s voice is accompanied by background interference. Voice-activated commands are not recognized. Various malfunctions can result from the normal airflow out of the center instrument panel vents that are directed upward at the microphones in the roof module, and can limit microphone sensitivity.

The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.

The exterior door handle touch sensors (Audi advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.

The yellow warning for electromechanical parking park (EPB) appeared once in the instrument cluster. The warning turned off after the ignition was cycled, and there have not been additional occurrences. EPB function was not affected. The adaptive cruise control (ACC) was inoperative once, but it resumed proper operation after the ignition was cycled, and there have not been additional occurrences. DTCs are logged in the EPB control module. There is an issue with the software in the EPB control module that occurs one time. Because the issue only occurs once, replacing the control module could cause an additional occurrence.

Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call <Name from directory>" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed.

The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.

module, J852, has been calibrated, the windshield has been replaced, or the air suspension level sensors have been adapted. A DTC for incorrect calibration may be stored in the camera control module (address word 85). The camera control module has not been properly calibrated; there is no technical problem.

On certain Audi A6 and A8 vehicles equipped with an electric sun blind for the rear window (3Y2, 3Y5, 3Y8), the blind may stop functioning if it is fully extended several times in quick succession. Update software for the comfort system central control module.

Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.

Light bulb warning light and the message Vehicle lights: malfunction is displayed in the instrument cluster display. DTC 03280 (Light switch position implausible signal) is stored in the vehicle electrical system control module, J519 (09). Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 is changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTC is automatically cleared.

Additionally, voice-activated functions may be restricted. The driver sounds muffled. The voice of the driver is quiet. The driver's voice is accompanied by background interference. Voice activated commands are not recognized. Various malfunctions can result from the normal airflow out of center instrument panel vents that are directed upward at the microphones in the roof module, which can limit microphone sensitivity.

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

Vehicle doors cannot be locked or unlocked using Advanced key. Vehicle cannot be started using the Start-Stop button. In Access/Start Authorization Control Module J518 (address word 05), DTC 03283 (Driver's side Access/Start Authorization Antenna Short Circuit to Ground), DTC 03284 (Right Access/Start Authorization Antenna Short Circuit to Ground) or DTC 00183 (Interior Access/Start Authorization Antenna 1 -R138-) are stored. Vehicle keys function properly otherwise, operating the door locks via the remote control as well as starting the vehicle using the ignition switch.

Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.

The master key with remote control does not engage or stay in the ignition lock. On vehicles without Advanced Key, the remote keys are inoperable. Keyless unlocking/locking using the door handle and keyless opening of the trunk lid using the trunk handle are inoperable. The vehicle cannot be started with the Start/Stop button. The remote keys are inoperable. The message "ignition lock faulty" may appear in the instrument cluster driver information display. DTC 00166 (Access/Start Authorization Switch -E415- Incorrect Signal) may be stored in Comfort System Central Control Module J393 (address word 46). It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).

Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.

The exterior door handle touch sensors (Advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.

Customer complains of a "popping" noise from the radio followed by 10-15 seconds of no audio. The concern can happen in any audio source. Vehicle is equipped with MMI 3G or MMI 3G+ infotainment systems. Vehicle is not equipped with Bose or Bang & Olufsen sound systems. An ignition cycle is not required for audio to resume.The problem originates in the HD radio code, which can create a "resetting" within the radio unit. Because the tuner is always active in the background, the problem can occur regardless of the audio source or if the HD radio is on or off. It can also occur at any point that the MMI is on, but not necessarily active. For example, the customer opens a door and the MMI starts up. Even though the system is not ?on? because the ignition is not active, the tuner is running and can create the effect.

The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.

The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. This bulletin does not apply to model year 2014 and newer. Starting with model year 2014, the new telephone module was installed in production. The model year 2014 A8 is not included in this repair. Model year 2014 was the last year before the A8 product improvement and ElsaPro may classify these vehicles as model year 2013 because these vehicles are the same from a technical and design standpoint. But unlike the model year 2013 vehicles, the model year 14 vehicles already have the updated telephone module in the MMI. Recently, T-Mobile (the service provider for Audi connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in certain metropolitan areas. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur.

When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.

When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver?s voice sounds muffled, as if it is being heard from under water. The microphone seal is damaged during installation into the roof module.

MIL on. DTC P0456 (very small EVAP leak) stored in ECM. No leaks found in the EVAP system. Software update needed.

Part or all of the daytime running lights do not work on vehicles with LED DRLs. For vehicles with halogen DRLs, please reference TSB 2017488, 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.

The symbol for dynamic steering is illuminated in the instrument cluster. A DTC for overload or overuse is stored in the active steering control module (J792), address word 1B. The environmental data from the GFF log matches the example shown in the Technical Background section.

When driving, various warning lights come on, sometimes with restricted functions in the electric system. These complaints only occur together with complaints or a failure of the MMI 3G+ infotainment system. After an ignition cycle the complaint is typically gone; therefore, it may not be reproducible. Sporadic DTCs may be present for communication errors, restricted functions, or missing/incorrect messages. If the MMI 3G+ has an issue, the data bus control unit (Gateway) tries to maintain the communication to the MMI. The load on the unit is so high that other messages on the bus systems cannot be processed any more. As a remedy, modified software can be installed on the Gateway which does not communicate to the MMI 3G+ when it is unavailable.

Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.

MMI system randomly freezes and/or resets. DVD Changer playback inoperative after bus sleep (A8 only). HD Radio does not playback in stereo. HD Radio experiences poor blending between digital and analog signals. Google Earth does not properly update the maps after leaving an area of 2G or poor cellular reception. The lower MMI display flickers when an iPod is connected and the Function or Settings menu is selected and the vehicle is stationary. Bluetooth will not automatically reconnect to certain iPhone models after vehicle sleep. Surround settings are lost after ignition cycle (vehicles equipped with BOSE sound systems only). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit. Continual improvements to MMI software provides solutions to issues experienced in the field.

MIL on. DTC P0456 (very small EVAP leak) stored in ECM. No leaks found in the EVAP system. Software update needed.

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

This DTC is normal. It indicates that the parameter data has not been properly programmed into the ECU by SVM.

There is no customer complaint with this concern. DTCs may be stored. If the memory is read with guided fault finding (GFF) or if Immobilizer test plans are performed, the above DTC entries may be stored due to a communication error between the VAS tester and the TCM. (In particular, the issue happens with tester VAS 5051B).

Customer may complain that the seat pneumatics (side bolsters and lumbar support) actuate without any input from the customer. This condition can occur when the vehicle is driven at high altitudes or when the outside temperature fluctuates. DTCs may be present in the front seat pneumatics control modules, J873 and J872 (address words 88 and 89) or in the rear seat pneumatics control modules (in certain A8 models only), J875 and J874 (address words 8A and 8D). No leak is present. There is a software issue in the seat pneumatics control modules that causes the seat pneumatics to automatically actuate in high altitudes (change in air pressure) or in fluctuating temperatures in order to maintain pressure.

Audi side assist deactivates or is sporadically inoperative. Message "Side Assist Unavailable" is displayed in the driver information system display when the system deactivates. Audi side assist deactivates or is sporadically inoperative. DTCs are stored in the Lane change assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi side assist temporarily.

When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver's voice sounds muffled, as if it is being heard from under water. The microphone seal was damaged during installation into the roof module.

Customer complains that when the vehicle is driven, various warning lights illuminate, sometimes with restricted functions in the electrical system. The complaint occurs with another complaint regarding the MMI 3G+ infotainment system. After an ignition cycle, the condition is gone and therefore, it may not be reproducible. Sporadic DTCs may be present for communication errors, restricted functions, or missing/incorrect messages.

Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure.The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged.

Noises may be heard from the side of the dash during operation. DTCs are stored in the air conditioning control module. The mechanical stop for vent linkage is broken, allowing for the linkage to extend past intended range of operation.

Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly.

When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model's SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed. If the SVM code was not acquired through the GP bulletin in ETKA, follow the instructions in the Service section of this bulletin to update the control module.

The light bulb warning light is displayed in the instrument cluster with the ?Vehicle lights: malfunction? message. DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 or DTC 01800 are changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTCs are automatically cleared.

The MIL is on. DTC may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.

The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.

Customer complains that Audi Lane Change Assistant deactivates or is sporadically inoperative. Message ?Side Assist Unavailable? is displayed in the Driver Information Display when the system deactivates. Workshop finds that Audi Lane Change Assistant can be activated without issue. DTCs are stored in the Lane Change Assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi Lane Change Assistant temporarily.

When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver?s voice sounds muffled, as if it is being heard from under water. The microphone seal is damaged during installation into the roof module.

The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.

This condition can occur when the vehicle is driven at high altitudes or when the outside temperature fluctuates. DTCs may be present in the front seat pneumatics control modules, J873 and J872 (address words 88 and 89) or in the rear seat pneumatics control modules (in certain A8 models only), J875 and J874 (address words 8A and 8D). No leak is present. There is a software issue in the seat pneumatics control modules that causes the seat pneumatics to automatically actuate in high altitudes (change in air pressure) or in fluctuating temperatures in order to maintain pressure.

Audi Lane Change Assistant deactivates or is sporadically inoperative. Message ?Side Assist Unavailable? is displayed in the Driver Information Display when the system deactivates. Audi Lane Change Assistant can be activated without issue. DTCs are stored in the Lane Change Assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi Lane Change Assistant temporarily.

DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.

The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.

Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.

The light bulb warning light is displayed in the instrument cluster with the following message: "Vehicle lights: malfunction". DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly.

Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.

Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.

Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.

The light bulb warning light is displayed in the instrument cluster with the following message: "Vehicle lights: malfunction". DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly.

cabriolet, or Q5 vehicle only reaches 2G service. The customer has received a letter from T-Mobile and/or Audi of America regarding the issue. The VIN on the letter matches the VIN on the vehicle that is being serviced. The vehicle can be within or outside of the New Vehicle Limited Warranty. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. No repairs are necessary for model year 2014 vehicles and later. Video shows the service procedure.

No leaks were found in the EVAP system. Software update needed.

ALSO INCLDED ARE MODEL A4 MY 2014, MODEL A5 CABRIOLET MY 2014, MODEL Q5 MY 2014, MODEL RS5 CABRIOLET MY 2014, AND MODEL S5 CABRIOLET MY 2011-2014. *JS

DEACTIVATION OF RADAR SENSORS, IF NO OBJECTS ARE DETECTED FOR EXTENDED DURATION. MODEL 2011-2014 A6, A7, A8. *PE

FAILURE OF COMPRESSOR, FOR AIR SUSPENSION OR POOR PERFORMANCE, VEHICLE NOT ABLE TO BE ADJUSTED. MODELS 2004-2008 A6 (C6), 2013 A6 (C7); 2004-2013 A8 (D3-D4); 2013 A7 (C7); 2007-2011 Q7. *PE

No faults stored and concern is reproducible.

Specific information about the concern must be gathered (as described in the Service portion of this bulletin) before TAC is contacted. Customer may report harsh shift concerns, but the customer is unable to determine the shift point because there is no gear indicator in the cluster. The concern can be reproduced.

In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. The DTCs are stored due to an issue with the transmission control module software.

In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction.

After ignition cycle, the warning message is no longer present. The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. The DTCs are stored due to an issue with the transmission control module software.

There is no customer complaint about the gearbox. The gear lever display flashes. The following message is shown: "gearbox problem, journey can be continued with restrictions". This is a generic message in the instrument cluster that a transmission fault has occurred and Limp Home Mode might be activated if the malfunction continues.

Specific DFCCs are stored as a result of the following situations: - DTC P060A00 with DFCC 8692 can be logged when a driving mode (Drive or Reverse) is selected within one second of selecting Neutral, while the vehicle rolls at a speed less than 2 mph (such as when the vehicle is being maneuvered in or out of a parking spot). - DTC P060A00 with DFCC 8694 can be logged when the gear is quickly changed from Park to Neutral, due to a low diagnosis threshold. - DTC P060A00 with DFCC 12480 can be logged when the gear is changed using the Tiptronic function, due to a low diagnosis threshold.

The gear lever display flashes. The message "gearbox problem, journey can be continued with restrictions" is shown.

Customer may report transmission warning lamp illuminated in instrument cluster.

Specific DFCCs are stored as a result of the following situations: ? DTC P060A00 with DFCC 8692 can be logged when a driving mode (Drive or Reverse) is selected within one second of selecting Neutral, while the vehicle rolls at a speed less than 2 mph (such as when the vehicle is being maneuvered in or out of a parking spot). ? DTC P060A00 with DFCC 8694 can be logged when the gear is quickly changed from Park to Neutral, due to a low diagnosis threshold. ? DTC P060A00 with DFCC 12480 can be logged when the gear is changed using the Tiptronic function, due to a low diagnosis threshold.

This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

Specific DFCCs are stored as a result of the following situations: ? DTC P060A00 with DFCC 8692 can be logged when a driving mode (Drive or Reverse) is selected within one second of selecting Neutral, while the vehicle rolls at a speed less than 2 mph (such as when the vehicle is being maneuvered in or out of a parking spot). ? DTC P060A00 with DFCC 8694 can be logged when the gear is quickly changed from Park to Neutral, due to a low diagnosis threshold. ? DTC P060A00 with DFCC 12480 can be logged when the gear is changed using the Tiptronic function, due to a low diagnosis threshold.

The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off when the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly-increased voltage, causing the lights to flicker.

There is no customer complaint with this concern. Transmission faults stored (DTC P1703 or U1111).

Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module (TCM).

Customer may report harsh shift concerns, but the customer is unable to determine the shift point because there is no gear indicator in the cluster. The concern can be reproduced. No faults are stored. TAC must be contacted before any repairs are attempted. Specific information about the concern must be gathered (as described in the Service portion of this bulletin) before TAC is contacted.

Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 "Torque Converter Clutch Circuit Performance" or "Stuck Off" is stored in TCM. The fault occurs with ATF temperature below 60o C. Check for this temp range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 "Torque Converter Clutch Circuit Performance" or "Stuck Off" is stored in TCM. The fault occurs with ATF temperature below 60o C. Check for this temp range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module, J217 (02). If DFCCs do not match exactly, this TSB does not apply.

There is no customer complaint about the gearbox. The gear lever display flashes. The following message is shown: "gearbox problem, journey can be continued with restrictions". DTCs are stored in the gear shift control module, J587 (address word 81). New software in the gear shift control module addressed the condition.

Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module (TCM), J217 (02). If DFCCs do not match exactly, this TSB does not apply. The DTCs are stored due to an issue with the transmission control module software.

Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or "Stuck Off" is stored in transmission control module (TCM), J217 (address word 03). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or "Stuck Off" is stored in transmission control module, J217 (03). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

condition of the selector lever sensors when the ignition is switched on. As a result, the gearbox warning lamp lights up and it is no longer possible to engage a gear. The Update is in effect until removed. Procedure is valid only for vehicles that show the 37H4 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicles must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted timeframe stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi A8 vehicles manufactured within a specific period the system diagnosis may detect a sporadic implausible condition of the selector lever sensors when the ignition is switched on. As a result, the gearbox warning lamp lights up and it is no longer possible to engage a gear.

There is no customer complaint about the gearbox. The gear lever display flashes. The message "gearbox problem, journey can be continued with restrictions" is shown. The entry P0605 or P17EC is logged under the diagnosis address 81- Selector lever. New software in the Selector Lever Control Module (J587) addressed the condition.

No driving modes can be selected. The driving mode is not shown on the gear lever. Entries are logged in the memory under diagnosis address 02 (gearbox control unit). New software in the Selector Lever Control Module (J587) addressed the condition.

The customer may report that the illumination of the dash insert, the air conditioning control panel or the inside light flickers when briefly pressing the accelerator in P or N or when shifting down while driving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off and the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly increased voltage, and the lights mentioned above may briefly flicker. This characteristic is caused by the alternator design and is a normal condition of the vehicle.

Customer may report gearbox warning light on. In some cases after starting vehicle and placing into gear the vehicle would not move. After key cycle the vehicle drives without restriction. The entry P060A00 with DFCC 8692 can be logged in the following situation: After selecting Neutral, a driving mode (D or R) is selected within one second while the vehicle rolls (at under 2 mph). This can, for example, happen when maneuvering the vehicle into or from a parking area. The entry P060A00 with DFCC 8694 can be logged when quickly changing from P-N because of a low diagnosis threshold. The entry P060A00 with DFCC 12480 can be logged because of a low diagnosis threshold when changing gear with the tip function.

Transmission warning may appear in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or ?Stuck Off? is stored in transmission control module (TCM). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module (TCM). If DFCCs do not match exactly, this TSB does not apply. The DTCs are stored due to an issue with the transmission control module software.

There is no customer complaint about the gearbox. The gear lever display flashes. The following message is shown: "gearbox problem, journey can be continued with restrictions". This is a generic message in the instrument cluster that a transmission fault has occurred and Limp Home Mode might be activated if the malfunction continues. DTCs are stored in the gear shift control module. New software in the gear shift control module addressed the condition.

Transmission warning may appear in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or ?Stuck Off? is stored in transmission control module (TCM), J217 (address word 03). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.

Apple devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi Music Interface.

Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs is stored in the transmission control module (TCM). If DFCCs do not match exactly, this TSB does not apply.

The customer complains that the vehicle sporadically cannot be started. The yellow gearbox warning light may be illuminated. DTCs P15700 and/or P170100 may be present. The remote key being used is transmitting incomplete immobilizer information to the vehicle, resulting in the condition.

DUPLICATE THE CONCERN.

SHIFTING INTO GEAR AND NEW SOFTWARE IS NEEDED TO ADDRESS CONDITION. *PE

ADAPT TO NEW COMPONENTS WITH GRADUAL MOVING OF CLUTCH LININGS IN MOST DIVERSE LOAD CONDITIONS. MODELS 2004-14, A3, TT, Q7, A4, A5, A6, A7, A8, Q5, S4, S5, S6, S7, RS5. *PE

A TRANSMISSION MALFUNCTION MAY OCCUR. THE VEHICLE MIGHT ACTIVATE LIMP HOME MODE. *JS

CERTAIN MODELS, CAMERA IMAGE CAN BE RE=ACTIVATED. MODEL YEARS 2008-2013. *PE

2011 MODEL YEAR A8 ECM/TCM SOFTWARE/ SUNROOF WIND DEFLECTOR REVISION. CUSTOMER DISSATISFACTION WITH THE QUALITY OF THE TRANMISSION IN VEHICLE WHILE MOVING FROM STOP, BETWEEN GEARS, OR AT LOW SPEEDS. SOME VEHICLES MAY HAVE AN ISSUE WITH THE SUNROOF WIND DEFLECTOR. *JS

systems control unit, camera(s), LIDAR, and/or sensor(s) which enable automatic emergency braking functionality.

systems control unit, camera(s), LIDAR, and/or sensor(s) which enable automatic emergency braking functionality.

(crawling when pulling away or briefly before standstill).

temperature, as well as environmental conditions. Both the intensity of the wear of the brake system and the type of wear depend on the operating conditions of the vehicle. The wear of the brake discs is determined by the frequency and intensity of the brake operations. Dirt build-up, exposure to sand, long standing times, and road salt or similar, can also promote wear as well as cause scoring marks on the brake discs. The driving style of the driver also influences the wear of the brake system. An overly-aggressive driving style, which results in frequent sharp braking, can lead to more wear (particularly of the brake pads). A gentle driving style can result in very light brake applications. If the brakes are always applied with little pressure, a rust film and other airborne particles may settle on the brake discs and pads. Firm brake operations can help clean off such build-up from the brakes.

headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.

There are conflicting tolerances in the alignment of pin and hole on the front brake discs.

DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager", identifies the EPB control module as keeping the data bus active for prolonged periods of time.

Customer may report that the vehicle does not start due to a discharged battery. DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager", identifies the EPB control module as keeping the data bus active for prolonged periods of time.

If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.

The message "ACC and braking guard: unavailable at this time. No sensor vision" appears in the instrument cluster. DTC is logged in the distance regulation control module, J428 (address word 13).

DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.

Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

the warning turned OFF after cycling the ignition and there have been no additional occurrences. The customer may state the adaptive cruise control (ACC) was inoperative once, but resumed operating properly after cycling the ignition and there have been no additional occurrences. DTC is stored in the EPB module. Internal code Param_InterFaultID 24 or 25 may be in the extended environmental conditions. The concern is due to a software glitch in the EPB control module. Concerns related to this software glitch can only occur once. Replacing the EPB module may cause an additional occurrence.

Adaptive Cruise Control (ACC) does not work. The message "ACC and braking guard: unavailable at this time. No sensor vision" appears in the instrument cluster. DTC C110BF0 (Adaptive cruise control sensor restricted view) is logged in the distance regulation control module, J428 (address word 13).

The yellow warning for electromechanical parking brake (EPB) appeared once in the instrument cluster. The warning turned off after the ignition was cycled, and there have not been additional occurrences. EPB function was not affected. The adaptive cruise control (ACC) was inoperative once, but it resumed proper operation after the ignition was cycled, and there have not been additional occurrences. DTCs are logged in the EPB control module.

Oil appears on one or several shock absorbers.

DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module. According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object.

Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines.

Customer may report rattling noises from front axle on uneven roads. There are conflicting tolerances in the alignment of pin and hole on the front brake discs.

This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.

Oil appears on one or several shock absorbers. Oil may appear on a shock absorber. As a result of a leak because the shock absorber is damaged. As a result of residue from when the shock was filled during production, or of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.

Customer may report rattling noises from front axle on uneven roads. There are conflicting tolerances in the alignment of pin and hole on the front brake discs.

The brake pad wear indicator comes on, but brake pad thickness is above the wear limit.

There are conflicting tolerances in the alignment of pin and hole on the front brake discs on specific models with a specific front brake PR code.

Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.

GUNS/WRENCHES NOT APPROVED FOR USAGE ON WHEEL BOLTS BY MANUFACTURER, THAT CAN CAUSE DAMAGE TO BRAKE, STEERING WHEEL, HUB. MODEL 1995-2014 ALL. *PE

*JS

AND ADAPTIVE CRUISE CONTROL (ACC) INOPERATIVE, BUT RESUME AFTER IGNITION HAD CYCLED. MODELS 2011-2013 A4/S4, A5/S5, A5 CABRIOLET, A6, A7, A8 AND Q5. *PE

symbol or emoticon is used in the name field for contact(s).

See owner's manual" is displayed in the instrument cluster without DTCs.

This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

following conditions occurs when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system): *The MMI screen goes blank then restarts. *The MMI screen freezes for a few minutes then recovers.

Also A3 Cabriolet 2015-2021, A3 Sportback 2016-2018, 2005 A4 Cabriolet , 2005-2009 S4 Cabriolet, 2010-2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 S6, 2005 and 2006 A7, 2005-2011 and 2021 S7 2005-2006 and 2021 S8, 2019-2021 E-Tron Quattro

navigation.

for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.

The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not.

The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB.

MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). Only apply this bulletin to vehicles if the customer complaint is in the correct group. Applying the update to vehicles outside of the appropriate group can cause repeat repairs and the warranty claim may be denied. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit.

functioning if it is fully extended several times in quick succession. This Update is in effect until removed. Procedure is valid only for vehicles that show the 68E3 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi A6 and A8 vehicles equipped with an electric sun blind for the rear window (3Y2, 3Y5, 3Y8), the blind may stop functioning if it is fully extended several times in quick succession.

functioning if it is fully extended several times in quick succession. This Update is in effect until removed. Procedure is valid only for vehicles that show the 68E3 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi A6 and A8 vehicles equipped with an electric sun blind for the rear window (3Y2, 3Y5, 3Y8), the blind may stop functioning if it is fully extended several times in quick succession.

The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.

The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.

This Technical Bulletin provides an overview of HD Radio technology and terminology. The

Customer complaint is that street addresses with hyphens (e.g. 27-80) cannot be entered as a Navigation destination. Affected addresses are primarily in the New York, New York and Honolulu, Hawaii areas. Hyphenated street addresses were converted incorrectly during the navigation data compilation process.

The display shows an active data connection, and ? Google? is almost fully white. Customer has active Audi Connect subscription. All other Audi Connect functions operate normally. The concern only occurs if the vehicle is started in a 2G cellular zone. The system operates normally if started in a 3G cellular zone. The vehicle has MMI software 0566 installed. Certain Audi Connect partner carriers are transmitting data that is not supported by the MMI. The data disrupts the loading process of Google Earth and causes it to not completely load.

The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.

Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.

The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.

During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.

MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit.

The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

Customer states all or part of the picture generated from the top view camera system has an unnatural hue. To achieve a natural-looking top view camera image, the camera system constantly adjusts the displayed colors based on environmental conditions. In certain lighting conditions, the system responds to vibrant nearby colors (from the vehicle or other objects) by automatically adding a complementary color to rebalance toward white, which can lead to color deviations. For example, a red object can cause the system to add a green hue. The strength of the added color depends on the brightness of the object and the ambient light.

Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.

The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.

The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty.

The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.

Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".

MODEL 2011-2013 A6, A7, A8. *PE

THERE IS NO FAILURE. ALSO INCLUDED MODEL A4 MY 2014, MODEL A5 CABRIOLET MY 2014, MODEL Q5 MY 2014, MODEL S7 MY 2012-2014, MODEL RS7 MY 2014. *JS

repair is not needed.

wheel isn't heating evenly.

maneuvered.

outside influence is not covered under warranty.

outside influence is not covered under warranty. 2008-2020 A3, 2015-2020 A3 Cabrio, 2005-2016 A3 Sportback, 2005-2020 A4, 2010-2020 A4 allroad, 2005-2012 A4 Avant, 2005-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2005-2020 A6, 2005-2011 A6 Avant, 2008-2020 A7, 2005-2020 A8, 2008-2019 e-tron, 2019-2020 e-tron quattro, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2007-2020 S6, 2008-2020 S7, 2007-2009 S8, 2018-2020 SQ5, 2004-2020 TT Coupe, 2004-2020 TT Roadster, 2012 TT/RS Coupe

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid.

Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.

Concern may or may not be duplicated. Software issues causing sporadic failure of the power steering column vertical adjustment.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

The customer may say that the noise is coming from the steering column area, and may describe the sound as buzzing, humming, whistling, whining, grinding, howling, and/or droning. The best way to understand the complaint is to discuss it with the customer. Faulty wheel bearing(s) may cause the noise.

Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.

Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic.

Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.

Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.

dipped beam is switched on.

fender.

the Mirror Server.

fender.

vehicles equipped with pananormic sunroof.

vehicles equipped with pananormic sunroof.

with the remote.

vehicles equipped with pananormic sunroof.

with the remote.

The trunk cannot be unlocked with the button on the remote, with the button in the driver?s door panel, or with the handle on the lid of the trunk. Vehicles have a ?VALET? button in the glove box that activates the valet parking feature, which prevents unauthorized access to the trunk. When the valet parking feature is activated, the trunk can only be opened mechanically with the key.

Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

When the window guide seal is not correctly fitted in the rail of the front door, it can lead to increased friction. This increased resistance causes the squeaking noises.

Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.

The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack.

The knob may be broken. The force required to adjust the vent is greater than the attachment strength of the knob. As a result, the knob may break.

Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.

Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.

The small lug on the centering pins of the windshield can cause the creaking noises.

The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack. When fitting the Bowden cable from the mounting bar to the door lock, the cable can get kinked. In some cases, this can increase the inner friction of the strand in the Bowden cable. As a result, the door lock stays in pressed position or does not completely return to its zero position. When the Bowden cable gets twisted during the installation, the rubber grommets can get distorted. Consequently, the Bowden cable has a too-high inner friction and the door lock does not move to the zero position.

Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.

vehicles equipped with pananormic sunroof.

*PE

programming function: A software fix is needed to correct the issue: The ODIS Audi Brand update 2.41.1 is setting a ODS5003E error code when you perform the 90TV SVM flash.

decomissioned).

software update for any TSB or Update.

software update for any TSB or Update.

Sparkplugs: Change at 55K miles: Updated all models.

2016-2020 A3, 2016-2020 A3 Cabrio, 2016 A3 Sportback, 2016-2020 A4, 2016-2020 A4 allroad, 2016-2012 A4 Avant, 2016-2020 A5 Cabrio, 2016-2020 A5 Coupe, 2018-2020 A5 Sportback, 2016-2020 A6, 2016-2020 A7, 2016-2020 A8, 2016-2020 e-tron, 2019-2020 e-tron quattro, 2016-2020 Q3, 2016-2020 Q5, 2016-2020 Q7, 2016-2020 Q8, 2016-2020 R8 Coupe, 2016-2020 R8 Spyder, 2017-2019 RS3, 2016-2020 RS5, 2016-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2016-2020 S5 Cabrio, 2016-2020 S5 Coupe, 2018-2020 S5 Sportback, 2016-2020 S6, 2016-2020 S7, 2018-2021 SQ5, 2016-2020 TT Coupe, 2016-2020 TT Roadster

This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.

The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected.

State of Minnesota.

Software update needed.

conditions.

Media files can now be viewed on any smartphone or tablet.

Software update needed.

conditions.

Media files can now be viewed on any smartphone or tablet.

Software update needed.

conditions.

Media files can now be viewed on any smartphone or tablet.

The guard minimizes the likelihood that fuel other than ultra-low sulfur diesel will be put into the vehicle. The misfueling guard is designed to remain in a locked position when a nozzle with a diameter typically suited for non-diesel fuels (approximately 13/16?, or 20.6mm) is inserted, to prevent further insertion of the nozzle into the filler neck. A nozzle with a larger diameter typically suited for diesel fuel (approximately 15/16?, or 23.8mm) will unlock the misfueling guard when inserted, allowing the nozzle to be further inserted into the filler neck.

hangers may be a contributing factor. Various noises, such as humming, vibration, and/or rattling are heard coming from under the vehicle or from near the center console area.

hangers may be a contributing factor.

some issues.

While these types of noises could be attributed to a number of components in the vehicle, misaligned front exhaust hangers may be a contributing factor.

Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.

The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit.

Customer states that the vehicle cannot be refueled due to difficulty inserting the fuel pump nozzle into the filler neck. Customer may also state that the flap is stuck in a locked position and it cannot be moved with fingers.

The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.

Moisture in the driver or front passenger foot well. Due to a faulty and/or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.

SYSTEM.

SYSTEM.

WARRANTY EXTENSION FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR FUEL INJECTOR REPLACEMENT, HAS BEEN ISSUED, UNDER SPECIFIC CONDITIONS, 10 YEARS OR 120,000 MILES, WHICHEVER FIRST OCCURS. MODEL 2011. *PE

UNDER SPECIFIC CONDITIONS, THE EMISSIONS CONTROL SYSTEMS WARRANTY, FOR FUEL INJECTOR REPLACEMENT, HAS BEEN EXTENDED TO 10 YRS OR 120,000 MILES, WHICHEVER HAPPENS FIRST. MODEL 2009-2011. *PE

CD or DVD disks do not automatically change from one to the next in the external CD or DVD changer.

This TSB contains information on technician preparation when calling the Audi Technical Assistance Center

VIN plate and/or B-Pillar Safety Certification label requires replacement.

Customer may report hearing rattling noises from front axle when vehicle is driven on uneven roads.

Technician preparation when calling the Audi Technical Assistance Center (TAC).

A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.

Leather upholstery is dirty or stained.

Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.

service.

The customer complains that the Audi connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515.

MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

Various noises, such as humming, vibration, and/or rattling are heard coming from under the vehicle or from near the center console area. The noises may appear when the vehicle is driven at highway speeds, during hard acceleration when RPMs are high, during deceleration from 40 mph, or during acceleration from a stop.

pressure switch for certain models and model years. This document details the terms of the warranty extension.

taillights.

submissions.

If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

01800, or B126AF0.

S4 Cabriolet, 2008 RS4 Cabriolet, 2010-2021 A4 allroad, 2018-2021 A5 Sportback, 2010-2012, 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2004-2006 A7, 2004-2011 S7, 2021 RS6 Avant, 2004-2006 S8

2015-2021 A3 Cabriolet, 2015-2018 A3 e-tron, 2011-2021 A4 allroad, 2018-2021 A5 Sportback, 2011-2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 RS6 Avant

01800, or B126AF0.

14s.

The process of draining oil through the drain plug is not always tidy. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.

One or more LEDs in the low beam are inoperative on one side. Internal cooling fan is inoperative in one headlight. DRL inoperative on one side. LED turn signal inoperative in one headlight. Diagnosis of the concern indicates that the headlight is at fault. Connector in the headlight is not properly seated.

The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.

The CD and DVD changer have different operating concepts. MMI3G: Disks in the CD changer are always automatically changed from one to the next. MMI3G+ (with Audi connect): Disks in the CD changer are automatically changed from one to the next, but this operation is disabled when the Repeat option is turned on in the Media Settings menu. By default (MMI factory default setting) the repeat option is set to ? Off?. DVD changer (A8 only): Disks in the DVD changer can only be changed manually.

Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.

INTERNAL COOLING FAN IN HEADLIGHT, ON ONE SIDE, DRL INOPERATIVE AND THE LOW BEAMS ON ONE SIDE IS INOPERATIVE. 2010-13 A8. *PE

concern.

the concern.

concern.

of the concern.

2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster

a ODIS GFF test plan.

Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.

The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.

When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.

Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.

There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.

2015-2020 A3 Cabriolet, 2016-2018 A3 Sportback, 2008-2009 S4 Cabriolet, 2008 and 2010 RS4 Cabriolet, 2018-2020 A5 Sportback, 2010-2012 and 2018-2020 RS5 Cabriolet, 2018-2020 S5 Sportback, 2008 A7, 2008-2011 S7

Wheel bolt requires torque adjustment.

Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.

enough.

The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.

enough.

The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.

airbag/seatbelt is deployed/not deployed; general accident information; and fire and overheat damage.

replacement airbag inflators that are being installed in used vehicles.

airbag/seatbelt is deployed/not deployed; general accident information; and fire and overheat damage.

(airbag/seatbelts, accidents, fire and overheat damage).

(airbag/seatbelts, accidents, fire and overheat damage.

(airbag/seatbelts, accidents, fire and overheat damage). 2008-2021A3, 2015-2021A3 Cabrio, 2005-2016 A3 Sportback, 1999-2021 A4, 2010-2021 A4 allroad, 1999-2012 A4 Avant, 2003-2009 A4 Cabrio, 2010-2021 A5 Cabrio, 2008-2021 A5 Coupe, 2018-2021 A5 Sportback, 1999-2021A6, 1999-2011A6 Avant, 2008-2020 A7, 1999-2021 A8, 2008-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2009-2021 Q5, 2007-2021 Q7, 2019 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2021 S5 Cabrio, 2008-2021 S5 Coupe, 2018-2021 S5 Sportback, 2007-2021 S6, 2008-2020 S7, 2007-2009 S8, 2018-2021 SQ5, 2000-2021 TT Coupe, 2001-2021 TT Roadster, 2012 TT/RS Coupe

MODELS A4, S4, A5, S5, Q5, TT, TTS, A3, PA , C6, A6 PA, D4, A8,C7 A7. *PE