2013 Audi A4 Allroad TSBs
893 Technical Service Bulletins across 16 categories
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208 bulletinsThis bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does...
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not activate.
This TSB is a label placement guide as required by CARB for remanufactured parts.
This TSB provides damage assessment guidelines for textile seat covers.
This TSB is a label placement guide as required by CARB for remanufactured parts.
This bulletin provides informationw hen there are optical defects, scratches, and/or chrome peeling.
This bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic...
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mode.
This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does...
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not activate.
This TSB Provides information when parking assistance provides false warnings.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
This bulletin provides diagnostic information regarding the locking system.
This bulletin provides information when there are noises and/or vibration in tight turns in vehicles with quattro drive.
This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical...
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Assistnce Center (TAC).
This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.
This bulletin provides Audi technicians with information to prepare for contact to the Technical Assistance Center...
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(TAC).
This bulletin provides informaiton for when the horn sound quality is poor.
This bulletin provides informaiton for when the horn sound quality is poor.
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
This bulletin provides information for when there is a fluid sample request from Product Support.
This bulletin provides information on the ordering procedures for VIN Plates, and Safety Certification labels.
This bulletin provides general information regarding outside air temperature readings.
This bulletin provides information when there is noise from around the instrument cluster.
Parts are currently blocked from sale at this time.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This bulletin contains instructions for when the anti-theft alarm went off for no reason or did not go off.
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Includes A3 Cabriolet 2015-2020, 2010-2020 A4 Allroad, 2018-2020 A5 Sportback, RS5 Cabriolet 2010-2012 and 2018-2020, 2018-2020 S5 Sportback, 2010-2011 S7, 2010 S8, 2019-2020 e-tron Quattro.
This communication is issued to remind dealers of the repair validation process for repair group 19.
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2005-2019 A3, 1996-2019 A4, 2008-2019 A5, 1992-2019 A6, 2012-2019 A7, 1997-2019 A8, 2019 E-Tron, 2015-2019 Q3, 2010-2019 Q5, 2007-2019 Q7, 2019 Q8, 2000-2019 TT, 2008-2018 R8
This informational bulletin contains instructions for setting up and using the SD Creator program.
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2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster
This information bulletin contains a background on the outside air temperature reading.
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2008-2020 A3, 2015-2020 A3 Cabrio, 2008-2016 A3 Sportback, 2008-2020 A4, 2010-2020 A4 allroad, 2008-2012 A4 Avant, 2008-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2008-2020 A6, 2008-2011 A6 Avant, 2008-2020 A7, 2008-2020 A8, 2008-2019 e-tron, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2008-2012 S4, 2008-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2008-2020 S6, 2008-2020 S7, 2008-2009 S8, 2018-2021 SQ5, 2008-2020 TT Coupe, 2008-2020 TT Roadster, 2012 TT/RS Coupe
After-Run Coolant Pump
After-Run Coolant Pump repair available.
This informational bulletin contains instructions for setting up and using the SD creator program.
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This informational bulletin contains instructions for when the Sirius presets are missing with no DTCs.
Communication Toolkit for Dealers
This informational bulletin contains instructions for when the Sirius presets are missing with no DTCs.
This informational bulletin contains instructions for when the Sirius presets are missing with no DTCs.
This bulletin contains instructions on a repairing an issue when the GPS does not have the correct location or...
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reception.
This repair authorization is for special VINs that are part of the Audi on Demand and Audi at Home program.
This is a communication on the targeted allocation process.
This bulletin contains repair instructions for when the vehicle will not start and DTC P068A00 is stored.
This informational bulletin provides instructions for when DTC P195000 appears but there is no customer concern.
This informational bulletin contains all the the Audi Oil Quality Standards that should be used when doing an oil...
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change.
This bulletin contains repair information for when the remote key has low range or the functions do not work.
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This is for all keys and there is no relevant DTCs stored.
This bulletin provides information regarding a data connection message dur to the SIM card for T - Mobile subscribers.
This bulletin contains instructions on how to fix when the GPS does not have the correct location or reception.
This technical bulletin provides instructions for an an error message and updating with an SVM code.
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't...
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exist or it is inoperative/constant warning.
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant...
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expansion tank cap.
This document contains the Auid On Track - IQS Newsletter.
This is an advance notice for Audi of America employees.
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This notice contains information for the accessories operations technical bulletin.
This document contains the Audi delivery guidelines checklist.
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This document is in Spanish.
The topics for the Audi IQS Newsletters are chosen based on "Voice of the Customer" data and respond directly to top concerns of Audi owners.
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They are designed to help educate you and make an impact on customer satisfaction. Dealer Communications dealing with IQS topics are also distributed on occasion.
Cruise control deactivates sporadically or cannot be activated.
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A new set speed cannot be saved. "Set" button on cruise control stalk does not work. DTCs are present in the vehicle. Incorrect tolerances of cruise control "Set" button.
This document contains the fluid capacity chart.
This document contains the fluid capacity chart.
This document contains the quick reference specification book.
This document contains the fluid capacty chart.
This document contains the Audi delivery report checklist.
This document contains the Audi oil capacity chart.
This document contains the Audi delivery report checklist.
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant...
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expansion tank cap.
Audi connect Gen1 and Gen2 systems: Differences and troubleshooting.
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The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware.
THIS BULLETIN CONTAINS INSTRUCTIONS ON HOW TO FIX WHEN THE GPS DOES NOT HAVE THE CORRECT LOCATION OR RECEPTION.
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AUDI: SOME VEHICLES WITH LANE CHANGE ASSISTANCE MAY EXHIBIT A FALSE WARNING.
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ONLY INCLUDING MODEL A4 ALL ROAD MY 2013 *JS
AUDI: WHILE DRIVING IN STOP AND GO TRAFFIC, SLOW MOVING TRAFFIC, OR DRIVING FOR LONG PERIODS OF TIME WITH NO TRAFFIC,...
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SOME VEHICLES' SIDE ASSIST MAY DEACTIVATE OR BECOME SPORADICALLY INOPERATIVE. ALSO INCLUDED MODEL ALLROAD MY 2013 *JS
AUDI: CRACKS HAS FORMED IN LENS, CAUSING CONDENSATION BEHIND THE LENS, MAKING INOPERATIVE THE SIGNAL INDICATOR,...
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WITHOUT DAMAGE FROM OUTSIDE INFLUENCE. MODELS 2009-2013 A3, A4; 2008-2013 A5; 2010-2013 CABRIOLET. *PE
AUDI: BACK UP CAMERA IMAGE IS INCORRECT OR OFF, TOO BRIGHT, TOO DARK, FUZZY, DISTORTED OR OPAQUE.
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MODELS AUDI Q5, Q7, A4, A5, A5 CABRIOLET (2009-14), A5, S5 (2008-14), A8 (2010-14) AND A6 (2011-14). *PE
Engine
151 bulletinsThis bulletin provides informatin when the engine does not run smoothly at idling speeds.
This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean fuel system...
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stored in the ECM P030000.
This bulletin provides informatin when the engine does not run smoothly at idling speeds.
This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic...
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brakes.
This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is...
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working; mileage below 50 km/32 miles.
This bulletin provides information when there is a fault shown; Engine: start/stop system, and the start system is not...
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working; mileage below 50 km/32 miles.
This bulletin explains the extended warranty for the timing chain/timing chain tensioner in certain vehicles.
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Was revised on 11/13/18 to include a proration table for consequential damage repair reimbursement. It was revised again on 2/4/19 to include claiming information for entire engine replacement.
This bulletin explains the extended warranty for the timing chain/timing chain tensioner in certain vehicles.
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Was revised on 11/13/18 to include a proration table for consequential damage repair reimbursement. It was revised again on 2/4/19 to include claiming information for entire engine replacement.
This bulletin provides repair instructions when coolant control valves have coolant inside of their electrical...
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connector.
This bulletin explains the extended warranty for the timing chain/timing chain tensioner in certain vehicles.
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Was revised on 11/13/18 to include a proration table for consequential damage repair reimbursement. It was revised again on 2/4/19 to include claiming information for entire engine replacement.
This bulletin provides repair instructions when coolant control valves have coolant inside of their electrical...
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connector.
This bulletin explains the extended warranty for the timing chain/timing chain tensioner in certain vehicles.
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Was revised on 11/13/18 to include a proration table for consequential damage repair reimbursement.
This bulletin contains repair instructions for when a rattle or knocking noise is head when driving over bumps and the...
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vehicle has 75mm hydro-bushings.
This bulletin explains the extended warranty for the timing chain/timing chain tensioner in certain vehicles.
The engine judders or runs erratically.
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The vehicle judders during acceleration. No event entry is stored in the engine control module (ECM). The air mass meter is suspected to be faulty. Possible incorrect function on the sensor elements of the air mass meter.
Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011.
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Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in clutch damage.
The MIL is on. Customer may report that the engine runs irregularly.
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DTCs are stored in the ECM. On the camshaft adjustment valve, the filter element can loosen. There is no consequential damage from loosened particles in the oil circuit. They are gathered by the oil filter.
Supersedes Technical Service Bulletin Group 21 number 14-21 dated November 26, 2014.
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The MIL is on. Customer may report a reduction in power. DTC P029900 (Turbo/Super Charger Underboost) is stored in the engine control module (ECM), J623 (address word 01). The circlip connecting the turbo wastegate actuator rod and the wastegate flap lever can fall off due to low tension of the clip. Consequently, the wastegate linkage becomes disconnected, causing MIL on and DTC P029900.
Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Supersedes Technical Service Bulletin Group 80 number 14-07 dated August 11, 2014.
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The MIL is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults may be stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss as a result of coolant migration in the electrical harness, faults in 08-Heating and Air Conditioning Electronics that result from coolant migration in the electrical harness, or a faulty N82 control valve.
This bulletin provides information on removing a damaged screen from the non-return valve.
This bulletin provides repair information when coolant control valves have coolant inside of their electrical connector.
Supersedes Technical Service Bulletin Group 87 number 12-27 dated April 24, 2012.
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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
Supersedes Technical Service Bulletin Group 85 number 13-17 dated May 15, 2013.
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DTCs may be stored in the heating and air conditioning electronics control module (address word 08). Improper operation of the fresh air blower could be caused by a faulty printed circuit board in the fresh air blower control module and/or the carbon brushes bind in the brush holder and, as a consequence, lose contact with the motor commutator of the fresh air blower.
Supersedes Technical Service Bulletin Group 40 number 13-37 dated December 3, 2013.
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A rattling or knocking noise is heard when the car is driven over bumps or uneven road surfaces. This noise is heard after the car has been driven for a while and is warmed up, and when the temperature outside is warm. This condition can be duplicated if the brakes are applied while the car is being driven over bumpy roads. This condition is a comfort concern. Vehicle handling is not affected. High ambient temperatures at the hydraulic guide links cause the noise.
Supersedes Technical Service Bulletin Group 45 number 13-07 dated September 25, 2013.
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Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs with description ?Brake control module - no signal/communication? are present in several control units. DTCs are stored in the ABS control module. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
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When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
Part quantity updated on SAGA sheet.
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The Owner?s Manual in certain 2013 model year Audi vehicles was printed with incorrect numerical callouts in the engine compartment overview artwork. This could cause confusion for anyone who relies on this information in order to identify key components within the engine compartment.
The Owner?s Manual in certain 2013 model year Audi vehicles was printed with incorrect numerical callouts in the engine compartment overview artwork.
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This could cause confusion for anyone who relies on this information in order to identify key components within the engine compartment.
This dealer letter contains information on the upcoming service action 17E9 correction to owner's manual engine...
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compartment overview.
Supersedes Technical Service Bulletin Group 20 number 14-41 dated October 9, 2014.
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MIL on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Supersedes Technical Service Bulletin Group 21 number 14-20 dated November 17, 2014.
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MIL on. Customer may report a reduction in power. DTC P029900 (Turbo/Super Charger Underboost) is stored in the engine control module (ECM), J623 (address word 01). The circlip connecting the turbo wastegate actuator rod and the wastegate flap lever can fall of due to low tension of the clip. Consequently, the wastegate linkage becomes disconnected, causing MIL on and DTC P029900.
MIL on. Customer may report a reduction in power.
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DTC P029900 (Turbo/Super Charger Underboost) is stored in the engine control module (ECM), J623 (address word 01). The circlip connecting the turbo wastegate actuator rod and the wastegate flap lever can fall of due to low tension of the clip. Consequently, the wastegate linkage becomes disconnected, causing MIL on and DTC P029900.
A small amount of dry or crusted coolant is seen on the coolant pump housing.
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
Supersedes Technical Service Bulletin Group 17 number 14-50 dated August 15, 2014.
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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
Supersedes Technical Service Bulletin Group 01 number 13-29 dated September 16, 2013.
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The engine warning light is on after engine replacement. The engine is not running roughly. However, the engine control module, J623 (address word 01), is storing one or more engine misfire fault codes. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
Customer vehicle is fitted with unauthorized ECM tuning.
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All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. If a vehicle is equipped with unauthorized hardware or software tuning, it can cause stress on vehicle components outside of intended design limits, and can cause damage and additional wear. Subsequently, factory powertrain warranty coverage is reduced or voided.
DTC P045600 is stored in the engine control module (ECM), J623 (address word 01).
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Note that this repair authorization applies only to a specific list of VINs. If this repair authorization does not appear in ELSA when your VIN is entered, it does not apply.
Supersedes Technical Service Bulletin Group 40 number 14-42 dated July 8, 2014.
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A rattling or knocking noise is heard when the car is driven over bumps or uneven road surfaces. This noise is heard after the car has been driven for a while and is warmed up, and when the temperature outside is warm. This condition can be duplicated if the brakes are applied while the car is being driven over bumpy roads. This condition is a comfort concern. Vehicle handling is not affected. This bulletin applies only to vehicles equipped with 75mm hydro-bushings. This bulletin does not apply to vehicles equipped with 65mm bushings. High ambient temperatures at the hydraulic guide links cause the noise.
Supersedes Technical Service Bulletin Group 20 number 14-34 dated June 26, 2014.
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MIL on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
The engine warning light is on after engine replacement.
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The engine is not running roughly. However, fault codes are stored in the engine control module (ECM). The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfire adaption are not automatically reset when the memory is deleted. The adaption must be reset after the engine is installed.
Supersedes Technical Service Bulletin Group 26 number 13-18 dated May 22, 2013.
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Humming or metallic rattling noise from under the vehicle, heard most consistently during engine idle or slow acceleration. Initial inspection indicates that the noise is coming from the exhaust system. Relative movements in the rear mounting of the exhaust system (rear silencer).
Supersedes Technical Service Bulletin Group 80 number 13-03 dated May 13, 2013.
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Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.
On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the...
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vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24Z6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on.
On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the...
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vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24Z6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles with a 3.0L TFSI engine produced during a certain period, it is possible that the membrane on the vacuum actuator for the intake manifold flaps may tear. As a result, the intake manifold flaps do not function and the engine indicator light turns on.
Supersedes Technical Service Bulletin Group 19 number 13-42 dated July 11, 2013.
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Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
Supersedes Technical Service Bulletin Group 19 number 13-40 dated June 17, 2013.
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Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
Supersedes Technical Service Bulletin Group 96 number 13-49 dated February 1, 2013.
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Audi Side Assist deactivates itself immediately after the engine starts. DTC C1115F2 (Lane change assistance control module 2 Function limitation due to insufficient voltage) is logged in the lane change assistance control module, J769 (3C). The lane change assistance control module, J769 (3C), checks voltage after each engine on cycle. During this check, the voltage can be incorrectly reported which causes the DTC to set.
Supersedes Technical Service Bulletin Group 96 number 12-45 dated November 7, 2012.
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Audi Side Assist deactivates itself immediately following the engine starting. The DTC entry "Control unit 2 for lane changing assistant - restricted function because of low voltage, sporadic" is logged in the control unit "3C - Lane Change Assistant". The control unit "3C - Lane Change Assistant" checks voltage after each engine on cycle and during this check the voltage can be incorrectly reported which causes the DTC to set.
Customer may report transmission warning light comes on.
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No drivability/starting concerns. GFF scan shows DTC P172400 (Control Module Malfunctioning, Sporadic), stored in the transmission control module (TCM), J217 (02). DTC 00165 (Transmission Park/Neutral Position Switch -F322- Incorrect Signal Sporadic) may also be stored in the comfort system central control module, J393 (46). The entry is caused by an overly sensitive diagnosis in the TCM, due to an error in the engine control module (ECM), J623, software. This error does not affect the driving characteristics.
Supersedes Technical Service Bulletin Group 21 number 13-12 dated April 1, 2013.
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MIL on, DTC P0299 (Negative Pressure Deviation) is stored. Turbocharger waste gate flap has play. Under certain driving conditions, the linkage for the waste gate actuation can encounter excessive wear which leads to play at the waste gate flap. This leads to boost escaping through a loose flap, which sets DTC P0299 (Negative Pressure Deviation).
Supersedes Technical Service Bulletin Group 21 number 13-11 dated March 6, 2013.
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MIL on, DTC P0299 (Negative Pressure Deviation) is stored. Turbocharger waste gate flap has play. Under certain driving conditions, the linkage for the waste gate actuation can encounter excessive wear which leads to play at the waste gate flap. This leads to boost escaping through a loose flap, which sets DTC P0299 (Negative Pressure Deviation).
Customer may report coolant leaking from the engine area.
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The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
MIL on. Rough idle. DTCs are stored in the Engine Control Module (ECM), J623 (address word 01).
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Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
Customer may report MIL on and loss of performance.
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Under extreme driving conditions (e.g. long idle periods or extended stop and go traffic), high temperatures build up in the rail system and can lead to steam bubbles in the fuel. This causes temporary drops in fuel pressure, causing DTC P008700 (fuel rail pressure too low) to be stored. Freeze frame data will indicate those extreme driving conditions: coolant temperature is above 102? C.
The engine warning light is on after engine replacement.
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The engine is not running roughly. However, the engine control module, J623 (01), is storing one or more of the following engine misfire fault codes: DTCs P0300 - P0304. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
Supersedes Technical Service Bulletin Group 01 number 13-72 dated March 5, 2013.
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Customer may report MIL on and loss of performance. Under extreme driving conditions (e.g. long idle periods or extended stop and go traffic), high temperatures build up in the rail system and can lead to steam bubbles in the fuel. This causes temporary drops in fuel pressure, causing DTC P008700 (fuel rail pressure too low) to be stored. Freeze frame data will indicate those extreme driving conditions: coolant temperature is above 102? C.
Supersedes Technical Service Bulletin Group 01 number 13-74 dated March 12, 2013.
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Customer may report MIL on and loss of performance. Under extreme driving conditions (e.g. long idle periods or extended stop and go traffic), high temperatures can build up in the rail system and may lead to fluctuations in fuel pressure, possibly causing DTC P008700 (fuel rail pressure too low) to be stored. Coolant temperature above 102C in the freeze frame data can be an indicator of those extreme driving conditions.
Supersedes Technical Service Bulletin Group 01 number 13-81 dated March 28, 2013.
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Customer may report MIL on and loss of performance. Under extreme driving conditions (e.g. long idle periods or extended stop and go traffic), high temperatures can build up in the rail system and may lead to fluctuations in fuel pressure, possibly causing DTC P008700 (fuel rail pressure too low) to be stored. Coolant temperature above 102C in the freeze frame data can be an indicator of those extreme driving conditions.
Supersedes Technical Service Bulletin Group 19 number 11-19 dated February 10, 2011.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Steering wheel lock does not work.
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Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. DTC with description "Brake control unit, no signal/communication" is present in several control units. DTC entry in ABS Control unit, J104 (03). One or more may be present. This condition does not result in any drivability concerns. The steering system is fully connected. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.
This document contains the important email to all Audi dealership personnel in regards to the immediate madatory...
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stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015.
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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
Supersedes Technical Service Bulletin Group 20 number 15-52 dated October 28, 2015.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Supersedes Technical Service Bulletin Group 20 number 15-48 dated October 15, 2015.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Supersedes Technical Service Bulletin Group 20 number 15-46 dated May 15, 2015.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
This document contain information on the upcoming emissions service action 17F9 in regards to the crankcase pressure...
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regulating valve.
On certain Audi vehicles with 2.0L TFSI engine, the diaphragm of the crankcase pressure regulating valve may have been damaged.
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Inspect and, if necessary, install a repair kit for the crankcase pressure regulating valve.
On certain Audi vehicles with 2.0L TFSI engine, the diaphragm of the crankcase pressure regulating valve may have been damaged.
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Inspect and, if necessary, install a repair kit for the crankcase pressure regulating valve.
Supersedes Technical Service Bulletin Group 24 number 14-50 dated August 28, 2014.
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The engine judders or runs erratically. The vehicle judders during acceleration. No event entry is stored in the engine control module (ECM). The air mass meter is suspected to be faulty. Possible incorrect function on the sensor elements of the air mass meter.
Supersedes Technical Service Bulletin Group 00 number 10-01 dated February 5, 2010.
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Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
Supersedes Technical Service Bulletin Group 19 number 13-36 dated April 15, 2013.
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Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
Supersedes Technical Service Bulletin Group 19 number 13-35 dated March 25, 2013.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Supersedes Technical Service Bulletin Group 96 number 12-43 dated October 12, 2012.
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Audi Side Assist deactivates itself immediately following the engine starting. The DTC entry "Control unit 2 for lane changing assistant - restricted function because of low voltage, sporadic" is logged in the control unit ? 3C ? Lane Change Assistant? . The control unit ? 3C ? Lane Change Assistant? checks voltage after each engine on cycle and during this check the voltage can be incorrectly reported which causes the DTC to set.
MIL on. Engine misfire.
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Poor performance. Unnecessary High Pressure Fuel Pumps replacement due to Guided Fault Finding test plans not being performed or interrupted when the following DTC?s are present in the engine control module.
Supersedes Technical Service Bulletin Group 17 number 12 - 31 dated August 30, 2012.
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Oil consumption measurement - Repair Authorization (CA). In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil.
Supersedes Technical Service Bulletin Group 94 number 11-52 dated October 11, 2011.
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Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. Damp air settles on the inside of a cold lens, which creates condensation. The headlight circulation system allows air from the outside to flow through the headlights. This open waterprotected ventilation system (needed for pressure compensation) creates different climate zones in the headlight: very warm areas, where the lens is warmed up by the light, and relatively cool areas, where the lens is cooled own by the air flow. Considerable differences in humidity and temperature between the inside and the outside of the headlights, even while driving, can lead to condensation. This is especially true in cold and wet weather, but it can also happen after a car wash, after steam cleaning the engine or the front end, with overnight temperature changes, etc. This phenomenon is more visible on lenses made of clear glass than on lenses with patterns. The moisture does not affect the headlight function (light performance) and does not lead to corrosion or other damage to headlight parts.
Audi Side Assist deactivates itself immediately following the engine starting.
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The DTC entry "Control unit 2 for lane changing assistant - restricted function because of low voltage, sporadic" is logged in the control unit ?3C ? Lane Change Assistant?. The control unit ?3C ? Lane Change Assistant? checks voltage after each engine on cycle and during this check the voltage can be incorrectly reported which causes the DTC to set.
This communication is to inform you of Update 48K4.
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On Audi vehicles with electromechanical power steering manufactured within a specific period, an irregularity detected by the diagnosis function can result in an implausible status immediately after the engine is started. This causes the warning lamp for the electromechanical power steering to light up. There is no loss of steering functionality. Update the power steering control module (J500) software.
The MIL is on for steering related faults.
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This Update is in effect until removed. Procedure is valid only for vehicles that show the 48K4 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles with electromechanical power steering manufactured within a specific period, an irregularity detected by the diagnosis function can result in an implausible status immediately after the engine is started. This causes the warning lamp for the electromechanical power steering to light up. There is no loss of steering functionality.
Grinding noise coming from the HVAC blower motor.
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The plastic stop on the adapter of the fresh air blower motor is damaged in production. As a result, the blower moves within its housing. This allows the blower impeller to make contact with the blower motor housing.
The customer may state that the outside ambient temperature display is incorrect.
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To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4 F (2 C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc.
Supersedes Technical Service Bulletin Group 40 number 14-39 dated February 13, 2014.
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A rattling or knocking noise is heard when the car is driven over bumps or uneven road surfaces. This noise is heard after the car has been driven for a while and is warmed up, and when the temperature outside is warm. This condition can be duplicated if the brakes are applied while the car is being driven over bumpy roads. This condition is a comfort concern. Vehicle handling is not affected. This bulletin applies only to vehicles equipped with 75mm hydro-bushings. This bulletin does not apply to vehicles equipped with 65mm bushings. High ambient temperatures at the hydraulic guide links cause the noise.
Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013.
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Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition.
The MIL is on. DTC P013E00 (O2 Sensor Bank 1 Sensor 2 Delayed Response - Rich to Lean) is stored in the engine control...
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module (ECM), J623 (address word 01). ECM software needs to be updated.
Supersedes Technical Service Bulletin Group 00 number 13-49 dated May 14, 2013.
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Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
Supersedes Technical Service Bulletin Group 44 number 13-38 dated July 11, 2013.
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Scenario A is after the engine is started, the message "TPMS" appears briefly then turns off. No DTCs are stored. Scenario B is the message "TPMS" appears constantly. DTC 03159 (tire pressure monitoring in ESP function) is stored in the ABS control module, J104 (address word 03), with one or more additional DTCs. Scenario C is the messages "TPMS" and "Tire pressure: System malfunction!" appear while the vehicle is being driven. DTC 03159 (tire pressure monitoring in ESP function) is stored in the ABS control module, J104 (address word 03), without other DTCs.
Supersedes Technical Service Bulletin Group 20 number 14-32 dated March 21, 2014.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Supersedes Technical Service Bulletin Group 19 number 13-41 dated June 20, 2013.
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Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Supersedes Technical Service Bulletin Group 97 number 14-42 dated March 31, 2014.
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The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
Supersedes Technical Service Bulletin Group 48 number 13-53 dated September 10, 2013.
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On vehicles equipped with a manual transmission, a steering warning may briefly display in the instrument cluster when the engine is restarted after improper use of the clutch pedal. For example, the warning may appear when the engine is restarted after the clutch pedal has been released too quickly during low-RPM, low-speed parking lot maneuvers. symptom codes may be stored in the diagnostic log under the power steering control module. The vehicle system voltage drops when the starter motor is operating. Because the power steering control module has a parallel circuit with the starter motor (terminal 29), this normal voltage drop may set a symptom code within the scenario described in the Condition section of this bulletin.
Supersedes Technical Service Bulletin Group 97 number 14-41 dated March 18, 2014.
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The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system, including: P056200, P057100, P068700, P068A00, P162400, P190C00, U010000, U010100, U012100, U014600, U015500, U021200, U101100, U102600, U111100, U111300, U140000, VAG00003, VAG00185, VAG00263, VAG00317, VAG00384, VAG00446, VAG00456, VAG00457, VAG00466, VAG00473, VAG00532, VAG00565, VAG00591, VAG00714, VAG00819, VAG00955, VAG01217, VAG01299, VAG01314, VAG01315, VAG01317, VAG01320, VAG01330, VAG01331, VAG01332, VAG01334, VAG01333, VAG01336, VAG01705, VAG01964, VAG02067, VAG02072, VAG02095, VAG02103, VAG02203, VAG02214, VAG02635, VAG02812, VAG02874, VAG03041, VAG03157, VAG03166, VAG03220, VAG03278, and/or VAG03531. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
The MIL is on. Vehicle will not start.
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DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.
Supersedes Technical Service Bulletin Group 80 number 13-05 dated September 11, 2013.
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Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module (address word 02). Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.
upersedes Technical Service Bulletin Group 20 number 14-31 dated January 9, 2014.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Supersedes Technical Service Bulletin Group 01 number 13-86 dated April 15, 2013.
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The MIL is on. There is a rough idle. DTCs are stored in the ECM. Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
This communication is to inform you of upcoming Update 28G6.
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There are 79,232 Audi vehicles affected in the U.S. by this Update. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. Inspect and replace ignition coils as required.
The customer complains of hearing a creaking or knocking noise from the front of the vehicle when the vehicle is...
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twisted, such as when being driven into or out of a driveway. The customer may describe the location of the noise source as the front suspension area. This type of noise may be caused by the contact between the hood height adjustment stop buffers and the lock carrier. While noises originating from the front of the vehicle may have a number of causes, the repair described below will eliminate this possible cause.
Supersedes Technical Service Bulletin Group 20 number 13-27 dated October 16, 2013.
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MIL on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected.
Supersedes Technical Service Bulletin Group 19 number 13-44 dated July 18, 2013.
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Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
Supersedes Technical Service Bulletin Group 17 number 13-44 dated October 22, 2013.
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In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, and the ambient temperature and road conditions. Additional factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Utilizing the advanced sensor technology integrated in models equipped with the 3.0 TFSI engine, it is possible to measure oil consumption electronically via a Guided Function test plan. If the electronic oil consumption test is not available for this model, perform the test with the conventional scale/oil weighing method. See TSB 2018550 for instructions for the conventional scale/oil weighing method.
Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument...
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cluster due to the presence of specific fault codes caused by this component. This Update is in effect until removed. Procedure is valid only for vehicles that show the 28G6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. A faulty ignition coil can result in rough idling or reduced driving power and, in turn, cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component.
The customer reports hearing a rattling or knocking noise when the car is driven over bumps or uneven road surfaces.
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The noise is noticed after the car has been driven for a while and is warmed-up, and when the temperature outside is warm. The condition can be duplicated if the brakes are applied while the car is driven over bumps. High ambient temperatures at the hydraulic guide links cause the noise.
Supersedes Technical Service Bulletin Group 80 number 13-04 dated August 9, 2013.
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Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults are stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant.
On vehicles equipped with a manual transmission, a steering warning may briefly display in the instrument cluster when...
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the engine is restarted after improper use of the clutch pedal. For example, the warning may appear when the engine is restarted after the clutch pedal has been released too quickly during low-RPM, low-speed parking lot maneuvers. A yellow steering warning symbol with the message ?Steering fault. You can continue driving.? A red steering warning symbol with the message ?Steering defective. Do not drive the vehicle.? Codes may be stored in the diagnostic log under the power steering control module. The vehicle system voltage drops when the starter motor is operating. Because the power steering control module has a parallel circuit with the starter motor (terminal 29), this normal voltage drop may set a symptom code within the scenario described in the Condition section of this bulletin.
Supersedes Technical Service Bulletin Group 97 number 13-35 dated March 27, 2013.
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Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs are stored in the ABS control module. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.
Supersedes Technical Service Bulletin Group 17 number 11-24 dated November 11, 2011.
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Electronic oil consumption measurement - Repair Authorization Model Year 2012. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, and the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Utilizing the advanced sensor technology integrated in the 2009> B8 platform (A4, allroad, A5, A5 Cabriolet, A6, and Q5) equipped with the 2.0 TFSI (CAEB, CPMA) engine, it is possible to measure oil consumption electronically via a Guided Function test plan. The electronic oil consumption measurement will only function on the 2.0 TFSI engine with engine code CAEB and CPMA.
Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010.
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Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
MIL on. Customer may report loss of performance.
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DTC P008700 (fuel rail pressure too low) may be stored in the engine control module, J623 (address word 01). Under extreme driving conditions with the A/C compressor switched off (e.g., long idle periods or extended stop-and-go traffic), high temperatures can build up in the fuel rail and may lead to fluctuations in fuel pressure, possibly causing DTC P008700 to be stored. Coolant temperature above 102?C in the freeze frame data can be an indicator of those extreme driving conditions.
Supersedes Technical Service Bulletin Group 01 number 13-73 dated March 7, 2013.
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The engine warning light is on after engine replacement. The engine is not running roughly. However, the engine control module, J623 (01), is storing one or more of the following engine misfire fault codes: DTCs P0300 - P0304. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012.
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Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.
MIL on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01).
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Drivability is not affected.
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines...
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consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, and the ambient temperature and road conditions. Additional factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Utilizing the advanced sensor technology integrated in models equipped with the 3.0 TFSI engine, it is possible to measure oil consumption electronically via a Guided Function test plan. If the electronic oil consumption test is not available for this model, perform the test with the conventional scale/oil weighing method. See TSB 2018550 for instructions for the conventional scale/oil weighing method.
Supersedes Technical Service Bulletin Group 01 number 13-31 dated September 25, 2013.
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MIL on. Customer may report loss of performance. DTC P008700 (fuel rail pressure too low) may be stored in the engine control module, J623 (address word 01). Under extreme driving conditions with the A/C compressor switched off (e.g., long idle periods or extended stop-and-go traffic), high temperatures can build up in the fuel rail and may lead to fluctuations in fuel pressure, possibly causing DTC P008700 to be stored. Coolant temperature above 102?C in the freeze frame data can be an indicator of those extreme driving conditions.
Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014.
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A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
The MIL is on. "Coolant System: Fault Turn Off Engine" and the coolant symbol appears in the information panel.
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DTC P1B1C00 is stored in the ECM.
Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013.
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Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.
Rattling noises are heard from the timing chain drive for about 1-3 seconds after the first engine start of the day.
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The noises are caused by one of the upper chain tensioners. The noises do not lead to damage. Improved chain tensioner.
Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014.
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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
Supersedes Technical Service Bulletin Group 20 number 15-45 dated May 6, 2015.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Supersedes Technical Service Bulletin Group 20 number 14-43 dated December 19, 2014.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Supersedes Technical Service Bulletin Group 96 number 13-51 dated February 15, 2013.
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Audi side assist deactivates immediately after the engine is started. DTC C1115F2 (Lane change assistance control module 2 Function limitation due to insufficient voltage) is logged in the lane change assistance control module. The software of the lane change assistance control module, J769 (3C), has been optimized to remove this condition.
Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013.
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This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013.
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Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013.
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The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
A small amount of dry or crusted coolant is seen on the coolant pump housing.
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
Customer reports seeing the messages "TPMS" and "Tire pressure: System malfunction!" in the instrument cluster.
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This occurs after the engine is started, the message "TPMS" appears briefly and then turns off. There are no DTCs stored.
A small amount of dry or crusted coolant is seen on the coolant pump housing.
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The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
The technical service bulletin is in regards to the MIL being on due to DTC P1B1C00 (coolant pump mechanical malfunction) being stored in the ECM.
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"Coolant System: Fault Turn Off Engine" and the Coolant symbol appear in the information panel. Condition can be caused by a defective thermostat or the diagnostic software is incorrectly displaying the warning.
The MIL is sporadically on.
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One or more of the following DTCs is stored in the engine control module (ECM, J623 (address word 01). They are DTC P261A00 (Coolant Pump ?B? Control Circuit/Open), DTC P261B00 (Coolant Pump ?B? Control Circuit Range/Performance), and DTC P261C00 (Coolant Pump ?B? Control Circuit Low). The continued coolant circulation pump sporadically fails.
MIL on (DTC P1B1C); message in information panel: "Coolant System: Fault Turn Off Engine" The condition is caused...
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either a defect with the thermostat (in model year 2012 and 2013 vehicles) or The diagnostic software is incorrectly displaying the warning. No technical issue exists. Solutions are an improved thermostat installed in production and the diagnostic software has been updated.
RUNNING GEAR: AUDI MAGNETIC RIDE - KNOCKING NOISES FROM REAR SHOCKS ON S3 (8V) AND TTS (FV)
RUNNING GEAR: AUDI MAGNETIC RIDE - KNOCKING NOISES FROM REAR SHOCKS ON S3 (8V) AND TTS (FV) BRAKE SYSTEM: BRAKING...
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NOISES - BASIC PRINCIPALS FOR DIAGNOSIS AND REPAIR. RUNNING GEAR: MULTI-COLLISION BRAKE
ON CERTAIN AUDI VEHICLES WITH A 3.0L TFSI ENGINE MANUFACTURED DURING A SPECIFIC PERIOD, THE DIAGNOSTIC THRESHOLDS FOR...
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THE CATALYTIC CONVERTERS WERE PROGRAMMED TOO TIGHTLY IN THE ENGINE CONTROL UNIT. AS A RESULT, THE MALFUNCTION INDICATOR LIGHT (MIL) MAY COME ON EVEN THOUGH THE CATALYTIC CONVERTERS ARE WORKING PROPERLY. IF THE MIL IS ON, A VEHICLE WILL NOT PASS AN EMISSIONS INSPECTION.
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND REPAIR ISSUES WITH THE INTAKE MANIFOLD FLAP VALVE N316.
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND REPAIR ISSUES WITH THE INTAKE MANIFOLD FLAP VALVE N316.
THIS TECHNICAL SERVICE BULLETIN INFORMS THE READER THAT THERE IS A PENDING SERVICE SOLUTION (PSS) FOR MIL ON WITH DTC...
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P046100 IN VEHICLES WITH 4-CYLINDER ENGINES.
THIS TECHNICAL SERVICE BULLETIN NOTIFIES THE READER THAT IF THE TPMS MESSAGE APPEARS BRIEFLY AFTER THE ENGINE IS STARTED...
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AND THEN DISAPPEARS, IT DOES NOT INDICATE AN ISSUE WITH THE TPMS SYSTEM.
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND REPAIR ISSUES WITH THE INTAKE MANIFOLD FLAP VALVE N316.
THIS BULLETIN PROVIDES INFORMATION ON REMOVING A DAMAGED SCREEN FROM THE NON-RETURN VALVE.
AUDI: ENGINE, ON SOME VEHICLES, WOULD RUN IRREGULARLY OR HAVE MALFUNCTION INDICATOR LAMP (MIL) ON OR POSSIBLE FILTER...
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ELEMENT FOR CAMSHAFT ADJUSTMENT VALVE CAN LOOSEN AND IN OIL CIRCUIT, THERE IS NO DAMAGE FROM LOOSENED PARTICLES. MODEL ALL. ALL YEARS. *PE
AUDI: SOME VEHICLES WILL EXPERIENCE WARNING COOLANT LEVEL IS ON, ELEVATION OF ENGINE TEMPERATURE, AN ACTIVE LIMP HOME...
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MODE DUE TO PERFORMANCE OF CLIMATE SYSTEM HEATING IS INSUFFICIENT DUE LOSS OF COOLANT RESULTING IN COOLANT MIGRATION OF ELECTRICAL HARNESS AND AIR CONDITIONING ELECTRONICS. MODEL 2010-14 A6, 7, 8, 4, 5, A5 CABRIOLET, TT, Q5, 7. *PE
AUDI:2013 MY AUDI A4 SEDAN: REVISION OWNERS MANUAL ENGINE COMPARTMENT OVERVIEW.
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THE ENGINE COMPARTMENT HAS INCORRECT NUMERICAL CALLOUTS, WHICH CAN CAUSE CONFUSION TO SOME. *LJ
MOTRONIC ENGINE CONTROL POWER SUPPLY ISNT FUNCTIONING PROPERLY.
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07/09/14*LJ
AUDI: THE ENGINE WOULD HAVE A ROUGH IDLE, DIFFERENT MISFIRE FAULTS OR REDUCED PERFORMANCE WITHOUT LOSS OF POWER OR...
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STALLING, THAT CAUSES THE MALFUNCTION INDICATOR LAMP (MIL) ON. MODEL 2008-2015 A3, A4, ALLROAD, TT, A5, A5 CABRIOLET, Q5, A6. *PE
AUDI: SOME VEHICLES WOULD EXPERIENCE ROUGH IDLE, DRIVING POWER REDUCED, ILLUMINATION OF MALFUNCTION INDICATOR LAMP...
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(MIL) ON INSTRUMENT PANEL DUE TO SPECIFIC FAULT CODES PRESENCE. MODEL 2010-2013 A4, A5, A6, Q5. *PE
AUDI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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INFORMATION PROVIDED REGARDING WARRANTY EXTENSION ON CARBON BUILDUP REMOVAL, ENGINE CYLINDER HEAD SECONDARY AIR PORTS. MODELS 2009-2012. NO MODEL PROVIDED. *PE
AUDI: THE CONNECTION OF WATER PUMP AND HOSE, ON SOME VEHICLES, LEADING TO HEATER CORE, HAS A COOLANT LEAKAGE FROM...
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ENGINE AREA AND SEAL RING IS NOT THE CAUSE. MODEL 2009-2013 A4, A5, Q5, A6. *PE
AUDI: PRESENCE OF COOLANT LOSS INSIDE ELECTRICAL CONNECTOR, CAUSES ENGINE WARNING LIGHT TO ILLUMINATE AND TEMPERATURE OF...
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ENGINE TO ELEVATE AND FAILURE OF CLIMATE SYSTEM HEATING PERFORMANCE. MODEL 2010-2012 A6, A7, A8, Q7, A5 CABRIOLET, TT, A4, Q5. *PE
AUDI: CUSTOMER MAY REPORT MIL ON AND LOSS OF PERFORMANCE UNDER EXTREME DRIVING CONDITIONS (E.G.
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LONG IDLE PERIODS OR EXTENDED STOP AND GO TRAFFIC), HIGH TEMPERATURES BUILD UP IN THE RAIL SYSTEM AND CAN LEAD TO STEAM BUBBLES IN THE FUEL. ALSO INCLUDED MODELS ALLROAD AND A5 CAB. MODEL YEAR 2013. *JS UPDATED 04/12/2013 *JS
Electrical
115 bulletinsThis bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
This bulletin provides information when the door handle touch sensors for Audi advanced key are inoperative.
This technical service bulletin provides instructions for replacing the rear camera wiring harness.
This technical service bulletin provides instructions for replacing the rear camera wiring harness.
This bulletin contains repair instructions for when the MIL is on and the DTC P045600 is stored in the ECM.
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This document also applies to the 2015 A3 Cabriolet and the 2015 A4 Cabriolet.
This bulletin contains repair instructions for when the MIL is on and the DTC P045600 is stored in the ECM.
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Vehicles also include 2015 A3 Cabriolet and 2012 RS7,
This technical service bulletin provides instructions for replacing the rear camera wiring harness.
The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5...
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cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. The model year 2014 A8 is not included in this repair. Model year 2014 was the last year before the A8 product improvement and ElsaPro may classify these vehicles as model year 2013 because these vehicles are the same from a technical and design standpoint. But unlike the model year 2013 vehicles, the model year 14 vehicles already have the updated telephone module in the MMI. Recently, T-Mobile (the service provider for Audi connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in certain metropolitan areas. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur.
This informational bulletin provides an explanation for the customer regarding known software issues with the MIB &...
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MMI3G+ bluetooth security profile.
This technical bulletin provides an explanation for a one-time DTC that appears in the control module.
Supersedes Technical Service Bulletin Group 91 number 14-46 dated June 25, 2014.
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Adaptive Cruise Control (ACC) does not work. The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module.
Supersedes Technical Service Bulletin Group 91 number 15-80 dated March 20, 2015.
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The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user?s myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations, accessing weather or other online information, or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. 2016 A6 and A7 vehicles have a known software issue that requires the myAudi PIN to be entered with each ignition cycle. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. Thi
Supersedes Technical Service Bulletin Group 87 number 14-49 dated April 25, 2014.
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Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
This informational bulletin provides an explanation for the customer regarding known software issues with the MIB &...
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MMI3G+ bluetooth security profile.
Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with...
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high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.
This informational bulletin contains instructions for sychronizing the remote key after the battery has been...
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disconnected or replaced.
This bulletin provides information regarding a software update for an )2 sensor DTC.
Supersedes Technical Service Bulletin Group 91 number 13-00 dated August 13, 2013.
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There is no sound (from all audio sources) when vehicle is operated above 6 to 10 mph. When the ignition is cycled and the vehicle is stationary, the audio will work until the vehicle is driven again. Only vehicles with Audi concert radio (PR 8UQ) and standard sound system (PR 9VD) are affected.
Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013.
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Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
Supersedes Technical Service Bulletin Group 91 number 14-42 dated April 30, 2014.
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The GPS location or vehicle direction indicated on the navigation map does not match the actual vehicle?s location or actual direction of travel. The condition can happen sporadically or consistently. The condition does not happen during or immediately following the initial PDI inspection (once the vehicle has been taken out of transport mode). It is normal for the satellite reception to be 0 immediately after taking the vehicle out of transport mode. With the ignition off, the vehicle must sit in open sky view for 10-15 minutes before a GPS fix can be obtained. The vehicle is a Model Year 2013.
Supersedes Technical Service Bulletin Group 92 number 14-08 dated August 19, 2014.
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The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
Supersedes Technical Service Bulletin Group 57 number 13-86 dated March 20, 2013.
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The exterior door handle touch sensors (Audi advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.
This Update has been proactively released to prevent the following condition from occurring in the vehicle.
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On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off. This Update is in effect until removed.
This Update has been proactively released to prevent the following condition from occurring in the vehicle.
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On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off. This Update is in effect until removed.
Supersedes Technical Service Bulletin Group 46 number 12-26 dated October 23, 2012.
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The yellow warning for electromechanical parking park (EPB) appeared once in the instrument cluster. The warning turned off after the ignition was cycled, and there have not been additional occurrences. EPB function was not affected. The adaptive cruise control (ACC) was inoperative once, but it resumed proper operation after the ignition was cycled, and there have not been additional occurrences. DTCs are logged in the EPB control module. There is an issue with the software in the EPB control module that occurs one time. Because the issue only occurs once, replacing the control module could cause an additional occurrence.
Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011.
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The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).
Supersedes Technical Service Bulletin Group 87 number 13-43 dated July 12, 2013.
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Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
Supersedes Technical Service Bulletin Group 91 number 13-81 dated March 29, 2013.
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Customer concern is that there is no sound (from all audio sources) when vehicle is operated above 6 to 10 mph. When the ignition is cycled and the vehicle is stationary, the audio will work until the vehicle is driven again. Only vehicles with Concert Radio (PR 8UQ) and standard sound system (PR 9VD) are affected.
Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011.
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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow-moving...
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stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane Change Assistant can be activated without issue. No obstructions can be found. DTCs are stored in the Lane Change Assistance control module. The control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found to the rear bumper area, on the inside or outside. (If any damage is found, it is not covered under warranty.) The control module mounting brackets are not broken or loose. If a loose bracket is found, repair as necessary using the Elsa Repair Manual. Submit a separate warranty claim, as this TSB does not cover this repair. The software of the Lane Change Assistance control module can deactivate the Audi Side Assist system in certain normal driving conditions because the nature of these driving conditions make it difficult for the Audi Side Assist system to track vehicles.
Supersedes Technical Service Bulletin Group 97 number 13-36 dated July 10, 2013.
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The vehicle alarm activates for no reason and it cannot be turned off. The alarm horn does not work. DTC/fault symptom combinations are found in the comfort system control module. The DTC can be static or sporadic. The wiring harness insulation for the alarm horn can be damaged during the vehicle production assembly. Because the cable is routed through the plenum chamber, water can enter into the cable via the damaged insulation. The water causes the alarm to activate for no reason or it causes the alarm horn to not work.
Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012.
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When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call <Name from directory>" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed.
Supersedes Technical Service Bulletin Group 96 number 12-37 dated June 11, 2012.
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The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
Supersedes Technical Service Bulletin Group 96 number 13-64 dated June 20, 2013.
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The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer functions. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer's transmitter operates at 295Mhz. No DTCs are stored in any control units. At the workshop, the Homelink system can be programmed to the workshop garage door successfully. No trouble is found. The garage door opener control module, J530, was designed with an operational frequency range in which the 295Mhz frequency works correctly during the initial programming of the system. Over time, the transmitting frequency can drift out of range (especially in warmer climates), causing the system to lose its programming.
The vehicle alarm activates for no reason and it cannot be turned off.
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The alarm horn does not work. TC/fault symptom combinations are found in the comfort system control module, J393 (address word 46). The DTC can be static or sporadic. The wiring harness insulation for the alarm horn can be damaged during the vehicle production assembly. Because the cable is routed through the plenum chamber, water can enter into the cable via the damaged insulation. The water causes the alarm to activate for no reason or it causes the alarm horn to not work.
Supersedes Technical Service Bulletin Group 91 number 10-70 dated October 26, 2010.
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Sequence of error messages are seen on the radio display screen after a CD was loaded into or removed from the internal CD drive. "Drive defective. The error could be corrected by resetting it (see radio system owner's manual). Otherwise, contact your Audi dealer." "The CD-drive is damaged and was therefore deactivated." The CD drive cannot be selected in the Source list and is described as "damaged." After the ignition is cycled or a radio reset performed, the CD drive is fully operational. DTC 00468 (CD-ROM Drive -R92- Faulty) is stored in the radio (address word 56). The DTC will be sporadic if the ignition has been cycled or a radio reset performed and will automatically be cleared after 40 ignition cycles without a reoccurrence. Only vehicles with the CAN-based generation 3 radio (Concert (PR 8UQ) or Symphony (PR 8YN)) are affected.
Supersedes Technical Service Bulletin Group 87 number 13-42 dated June 11, 2013.
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Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
Supersedes Technical Service Bulletin Group 94 number 12-79 dated June 6, 2012.
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Light bulb warning light and the message Vehicle lights: malfunction is displayed in the instrument cluster display. DTC 03280 (Light switch position implausible signal) is stored in the vehicle electrical system control module, J519 (09). Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 is changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTC is automatically cleared.
No sound (from all audio sources) when vehicle is operated above 6 to 10 mph.
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When the ignition is cycled and the vehicle is stationary, the audio will work until the vehicle is driven again. Concert Radio (PR 8UQ) and standard sound system (PR 9VD).
Supersedes Technical Service Bulletin Group 91 number 12-61 dated October 1, 2012.
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Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
Supersedes Technical Service Bulletin Group 57 number 11-55 dated August 22, 2011.
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Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.
The customer states they have a comfort concern about the steering system.
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The steering works correctly but intermittently feels notchy. There is no loss of steering functionality. The concern may be more apparent in colder weather, and may improve with warmth or an ignition key cycle. No DTC is stored and no warning appears in the cluster. This PSS TSB applies only to the comfort concern described in the condition of this PSS TSB. Please refer to the attached Information and Q&A document for guidance when handling each case. A solution is in development and will be made available as soon as possible. The steering wheel is mechanically linked to the wheels of the vehicle, and there is no loss of steering functionality. Refer to the attached Information and Q&A document for guidance when handling each case.
Supersedes Technical Service Bulletin Group 48 number 13-39 dated March 18, 2013.
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The customer states they have a comfort concern about the steering system. The steering works correctly but intermittently feels notchy. There is no loss of steering functionality. The concern may be more apparent in colder weather, and may improve with warmth or an ignition key cycle. No DTC is stored and no warning appears in the cluster. This PSS TSB applies only to the comfort concern described in the condition of this PSS TSB. Please refer to the attached Information and Q&A document for guidance when handling each case. A solution is in development and will be made available as soon as possible. The steering wheel is mechanically linked to the wheels of the vehicle, and there is no loss of steering functionality.
Supersedes Technical Service Bulletin Group 28 number 12-19 dated May 1, 2012.
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The master key with remote control does not engage or stay in the ignition lock. On vehicles without Advanced Key, the remote keys are inoperable. Keyless unlocking/locking using the door handle and keyless opening of the trunk lid using the trunk handle are inoperable. The vehicle cannot be started with the Start/Stop button. The remote keys are inoperable. The message "ignition lock faulty" may appear in the instrument cluster driver information display. DTC 00166 (Access/Start Authorization Switch -E415- Incorrect Signal) may be stored in Comfort System Central Control Module J393 (address word 46). It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).
Supersedes Technical Service Bulletin Group 48 number 13-36 dated February 21, 2013.
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The customer states they have a comfort concern about the steering system. The steering works correctly but intermittently feels notchy. There is no loss of steering functionality. The concern may be more apparent in colder weather, and may improve with warmth or an ignition key cycle. No DTC is stored and no warning appears in the cluster. This PSS TSB applies only to the comfort concern described in the condition of this PSS TSB. Please refer to the attached Information and Q&A document for guidance when handling each case. A solution is in development and will be made available as soon as possible.The steering wheel is mechanically linked to the wheels of the vehicle, and there is no loss of steering functionality. Refer to the attached Information and Q&A document for guidance when handling each case.
Supersedes Technical Service Bulletin Group 48 number 13-38 dated March 18, 2013.
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The customer states they have a comfort concern about the steering system. The steering works correctly but intermittently feels notchy. There is no loss of steering functionality. The concern may be more apparent in colder weather, and may improve with warmth or an ignition key cycle. No DTC is stored and no warning appears in the cluster. This PSS TSB applies only to the comfort concern described in the condition of this PSS TSB. Please refer to the attached Information and Q&A document for guidance when handling each case.A solution is in development and will be made available as soon as possible. The steering wheel is mechanically linked to the wheels of the vehicle, and there is no loss of steering functionality. Refer to the attached Information and Q&A document for guidance when handling each case.
Supersedes Technical Service Bulletin Group 57 number 13-82 dated February 5, 2013.
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Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.
Supersedes Technical Service Bulletin Group 57 number 12-73 dated September 24, 2012.
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The exterior door handle touch sensors (Advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.
Supersedes Technical Service Bulletin Group 91 number 13-75 dated February 7, 2013.
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Customer concern is that there is no sound (from all audio sources) when vehicle is operated above 6 to 10 mph. When the ignition is cycled and the vehicle is stationary, the audio will work until the vehicle is driven again. Only vehicles with Concert Radio (PR 8UQ) and standard sound system (PR 9VD) are affected.
Supersedes Technical Service Bulletin Group 91 number 13-73 dated January 25, 2013.
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Customer complains of a "popping" noise from the radio followed by 10-15 seconds of no audio. The concern can happen in any audio source. Vehicle is equipped with MMI 3G or MMI 3G+ infotainment systems. Vehicle is not equipped with Bose or Bang & Olufsen sound systems. An ignition cycle is not required for audio to resume.The problem originates in the HD radio code, which can create a "resetting" within the radio unit. Because the tuner is always active in the background, the problem can occur regardless of the audio source or if the HD radio is on or off. It can also occur at any point that the MMI is on, but not necessarily active. For example, the customer opens a door and the MMI starts up. Even though the system is not ?on? because the ignition is not active, the tuner is running and can create the effect.
Supersedes Technical Service Bulletin Group 91 number 13-77 dated March 7, 2013.
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Customer concern is that there is no sound (from all audio sources) when vehicle is operated above 6 to 10 mph. When the ignition is cycled and the vehicle is stationary, the audio will work until the vehicle is driven again. Only vehicles with Concert Radio (PR 8UQ) and standard sound system (PR 9VD) are affected.
Adaptive Cruise Control (ACC) does not work.
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The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module, J428 (13). The DTC description in the diagnostic log may be blank when using VAS PC depending on the Audi Brand version being used.
Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013.
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The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
Supersedes Technical Service Bulletin Group 91 number 15-06 dated July 28, 2015.
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The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. This bulletin does not apply to model year 2014 and newer. Starting with model year 2014, the new telephone module was installed in production. The model year 2014 A8 is not included in this repair. Model year 2014 was the last year before the A8 product improvement and ElsaPro may classify these vehicles as model year 2013 because these vehicles are the same from a technical and design standpoint. But unlike the model year 2013 vehicles, the model year 14 vehicles already have the updated telephone module in the MMI. Recently, T-Mobile (the service provider for Audi connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in certain metropolitan areas. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur.
Supersedes Technical Service Bulletin Group 91 number 15-04 dated July 22, 2015.
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The customer complains that the rearview camera image is not displayed on the MMI display. DTC 02203 (audio/video input 1) is logged in the rearview camera system control module. An issue with the wiring harness may cause the condition.
Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014.
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When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
Supersedes Technical Service Bulletin Group 69 number 12-22 dated February 13, 2012.
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After the comfort system central control module, J393 (address word 05) is replaced, the control module cannot be coded via SVM spec/actual. Any time a comfort system central control module, J393 (address word 05), is replaced, the new control module must be coded and parameterized with online SVM spec/actual or an SVM code. If the SVM spec/actual returns a response of ?Check Hardware?, then an SVM code is required to code and parameterize the new control module. The SVM code can be found in Parts Bulletin 9-101, which can be found on the etkainfo.com web site.
Supersedes Technical Service Bulletin Group 87 number 12-37 dated November 16, 2012.
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Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
Supersedes Technical Service Bulletin Group 96 number 12-32 dated April 27, 2012.
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The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer function. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer?s transmitter operates at 295Mhz. At the workshop, the Homelink system can be programmed to the workshop garage door successfully. No trouble is found. No DTCs are stored in any control units. The garage door opener control module, J530, was designed with an operational frequency range in which the 295Mhz frequency works correctly during the initial programming of the system. Over time, the transmitting frequency can drift out of range (especially in warmer climates), causing the system to lose its programming.
Supersedes Technical Service Bulletin Group 96 number 13-60 dated May 23, 2013.
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Audi Lane Change Assistant (Side Assist) deactivates or is sporadically inoperative when the vehicle is driven in slow-moving, stop-and-go traffic or when it is driven for long periods of time on open roads that have no traffic. A warning message is seen in the instrument cluster driver information system stating ?Audi side assist unavailable: Sensors blocked?. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane Change Assistant can be activated without issue. No obstructions can be found. DTCs are stored in the Lane Change Assistance control module. No damage is found to the rear bumper area, inside and outside (If any damage is found, it is not covered under warranty). The control unit mounting brackets are securely fastened to the lower rear bumper, and they are not lose or broken. If a loose bracket is found, repair as necessary using the ElsaWeb Repair Manual. Submit a separate warranty claim, as this TSB does not cover this repair. The software of the Lane Change Assistance control module can deactivate the Audi Side Assist system in certain normal driving conditions because the nature of these driving conditions make it difficult for the Audi Side Assist system to track vehicles.
Supersedes Technical Service Bulletin Group 94 number 12-69 dated March 15, 2012.
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Part or all of the daytime running lights do not work on vehicles with LED DRLs. For vehicles with halogen DRLs, please reference TSB 2017488, 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.
Supersedes Technical Service Bulletin Group 91 number 10 - 60 dated September 28, 2010.
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Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
The customer complains of the warning message in the Driver Information Center of ? Lane change assistant not available?...
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and the button on the mirror does not stay lit. Audi Side Assist is inoperative. Along with the customer complaint, either one or all of the two following DTC? s must be present in the system. Diagnostic Address 19 ? Gateway Control Module (J533) - 02849 Lane Change Assistance Control Module ? J769- 004 No signal/communication - 001 Sporadic. Diagnostic Address 19 ? Gateway Control Module (J533) - 02001 Data Bus Distance control - 004 No signal/communication - 001 Sporadic. Diagnostic Address 3C ? Lane Change Assistance Control Module (J769) - 02071 Local data bus 014 Faulty ? 001 Sporadic. Incorrect component installed at the factory.
Supersedes Technical Service Bulletin Group 91 number 13-02 dated August 30, 2013.
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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
Supersedes Technical Service Bulletin Group 57 number 13-97 dated October 29, 2013.
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The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
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This DTC is normal. It indicates that the parameter data has not been properly programmed into the ECU by SVM.
Supersedes Technical Service Bulletin Group 96 number 13-54 dated March 15, 2013.
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Adaptive Cruise Control (ACC) does not work. Adaptive Cruise Control (ACC) does not work. The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module, J428 (13). Adaptive Cruise Control (ACC) is deactivated when the radar sensor does not see any objects for an extended period of time (varies based on environmental conditions). The most common cause for this type of deactivation is that the field of vision of the radar sensor is blocked.
On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time.
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As a result, the air conditioner compressor is switched off. This Update is in effect until removed. Procedure is valid only for vehicles that show the 87D9 code in the Elsa Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off.
This communication is to inform you of upcoming Update 87D9.
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On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off.
The GPS location or vehicle direction indicated on the navigation map does not match the actual vehicle's location or actual direction of travel.
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The condition can happen sporadically or consistently. The condition does not happen during or immediately following the initial PDI inspection (once the vehicle has been taken out of transport mode). It is normal for the satellite reception to be 0 immediately after taking the vehicle out of transport mode. With the ignition off, the vehicle must sit in open sky view for 10-15 minutes before a GPS fix can be obtained. The vehicle is a Model Year 2013. The MMI navigation unit uses internal sensors in the main unit and vehicle sensor data to determine the direction and movement of the vehicle. The GPS system provides supplementary position data upon vehicle start-up, when the vehicle has been off for less than four hours. If the vehicle has been off for more than four hours, a more accurate GPS 3D fix is required, as the previous GPS data is not used and has been thrown out. The GPS 3D fix is obtained when the system acquires four or more satellites. In areas with limited sky view or with tall obstructions, the system can take an extended amount of time to acquire four satellites, or may not be able to acquire the satellites at all until the vehicle is driven into an open sky view area.
Supersedes Technical Service Bulletin Group 87 number 13-44 dated August 26, 2013.
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Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure.The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged.
Supersedes Technical Service Bulletin Group 27 number 12-12 dated February 28, 2012.
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Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly.
Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012.
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When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
The vehicle's anti-theft alarm sounds when the driver door is unlocked with a mechanical key.
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No DTCs are stored. The keyless remote was not used to unlock the vehicle. In order to minimize current draw after the ignition has been turned off, the electronics system of the vehicle goes into sleep mode. During this time, each module monitors the CAN bus more slowly than when the electronics system is awake. Because the system is being monitored more slowly, there is a delay in the waking of the central locking system. This delay causes a delay in the disabling of the anti-theft alarm system when the manual key is used. If the key is turned in less than a quarter of a second, the system can unlock the vehicle even though the anti-theft alarm has not been disabled.
Supersedes Technical Service Bulletin Group 69 number 13-26 dated October 21, 2013.
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After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model's SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed. If the SVM code was not acquired through the GP bulletin in ETKA, follow the instructions in the Service section of this bulletin to update the control module.
Supersedes Technical Service Bulletin Group 94 number 13-19 dated May 23, 2013.
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The light bulb warning light is displayed in the instrument cluster with the ?Vehicle lights: malfunction? message. DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 or DTC 01800 are changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTCs are automatically cleared.
Supersedes Technical Service Bulletin Group 20 number 13-28 dated November 14, 2013.
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The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the ECM. Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible...
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after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed.
Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible...
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after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
This communication is to inform you of upcoming Update 24AD.
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Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. Update the ECM software to latest levels via SVM.
Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011.
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The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.
"Ignition lock faulty" message is displayed in the driver information display with the symbol shown at right.
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DTCs are stored in the comfort system central control unit. The "ignition lock faulty" message can be triggered by many different DTC entries. Presence of the message does not indicate that the ignition switch is faulty; the message typically has a different root cause. Replacing the ignition switch before completing GFF test plans typically does not correct the condition.
Supersedes Technical Service Bulletin Group 96 number 13-77 dated September 23, 2013.
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Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes.The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. DTCs are stored in the Lane Change Assistance control module. Audi Lane Change Assistant can be activated without issue. No obstructions can be found on the outside or inside of bumper. No re-work of the bumper can be found. The control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found on the inside or on the outside rear bumper area. The control module mounting brackets are not broken or loose. In certain normal driving conditions, the Audi Side Assist system can automatically deactivate, and the driver information display shows the "sensors blocked" message. This is normal, as the nature of certain driving conditions can make it difficult for the Audi Side Assist system to track vehicles.
Supersedes Technical Service Bulletin Group 96 number 13-72 dated August 26, 2013.
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Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slowmoving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane Change Assistant can be activated without issue. No obstructions can be found. DTCs are stored in the Lane Change Assistance control module. The control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found to the rear bumper area, on the inside or outside. (If any damage is found, it is not covered under warranty.) The control module mounting brackets are not broken or loose. If a loose bracket is found, repair as necessary using the Elsa Repair Manual. Submit a separate warranty claim, as this TSB does not cover this repair.
Seat memory function does not work.
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DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.
Supersedes Technical Service Bulletin Group 69 number 12-25 dated April 25, 2012.
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After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model?s SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed.
Supersedes Technical Service Bulletin Group 57 number 13-92 dated August 1, 2013.
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The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012.
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The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.
Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014.
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Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
Supersedes Technical Service Bulletin Group 94 number 14-32 dated January 23, 2014.
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The light bulb warning light is displayed in the instrument cluster with the following message: "Vehicle lights: malfunction". DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly.
Supersedes Technical Service Bulletin Group 01 number 14-78 dated May 28, 2014.
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MIL is on due to DTC P013E00 being stored in the ECM. ECM software needs to be updated.
Steering angle sensor cannot be programmed.
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The steering angle sensors cannot be calibrated and the steering end stops cannot be adapted on a vehicle with dynamic steering.
Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010.
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Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
Supersedes Technical Service Bulletin Group 94 number 12-96 dated November 1, 2012.
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Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.
Supersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014.
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The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial...
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Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.
Supersedes Technical Service Bulletin Group 96 number 13-79 dated December 5, 2013.
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Audi side assist deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information panel. The system can be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Workshop finds that sporadic DTCs are stored in the lane change assistance control module, Audi side assist can be activated without issue, no obstructions found on the outside or inside of the bumper, no rework of the bumper can be found, the control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found on the inside or on the outside rear bumper area, and the control module mounting brackets are not broken or loose.
Supersedes Technical Service Bulletin Group 94 number 15-60 dated February 12, 2015.
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The light bulb warning light is displayed in the instrument cluster with the following message: "Vehicle lights: malfunction". DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly.
The customer complains that the Audi Connect Online service only reaches 2G service within the Indianapolis metropolitan area.
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This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and Q7 vehicles. For 2012-2013 A6 and A7 vehicles, see TSB 2039515. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles.
This technical service bulletin provides instructions for replacing the rear camera wiring harness.
The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level.
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There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5...
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cabriolet, or Q5 vehicle only reaches 2G service. The customer has received a letter from T-Mobile and/or Audi of America regarding the issue. The VIN on the letter matches the VIN on the vehicle that is being serviced. The vehicle can be within or outside of the New Vehicle Limited Warranty. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. No repairs are necessary for model year 2014 vehicles and later. Video shows the service procedure.
THIS TECHNICAL SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR REPLACING THE REAR CAMERA WIRING HARNESS.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO UPDATE THE ECM SOFTWARE TO RESOLVE AN ISSUE THAT CAUSES DTC...
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P046100.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO TEST FOR AND REPLACE A DEFECTIVE OIL LEVEL SENSOR.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO TEST FOR AND REPLACE A DEFECTIVE OIL LEVEL SENSOR.
THIS TECHNICAL SERVICE BULLETIN DESCRIBES HOW TO FLUSH ATF BEFORE REPLACING THE TCM TO RESOLVE AN ISSUE THAT CAUSES DTC...
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P0706.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO TEST FOR AND REPLACE A DEFECTIVE OIL LEVEL SENSOR.
AUDI: SOME VEHICLES EXPERIENCE A DEACTIVATION OF ADAPTED CRUISE CONTROL (ACC) DUE RADAR SENSOR FAILING TO SEE OBJECTS...
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FOR PERIOD OF TIME WHEN SNOW, LEAVES, WATER SPRAY BLOCKS RADAR SENSOR VISION. MODEL 2013-16 A4, A5, CABRIOLET, Q5. *PE
AUDI: SOME VEHICLES EXPERIENCE, INTERMITTENTLY, THE MMI DISPLAY FAILING TO DISPLAY REARVIEW CAMERA IMAGE DUE TO POSSIBLE WIRING HARNESS ISSUE.
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MODEL 2013-16 A4, A5, A8, Q3, Q5, Q7. *PE
AUDI: SOME VEHICLES, IN COLD WEATHER, OCCASIONALLY, CANNOT BE UNLOCKED USING THE DOOR HANDLE TOUCH SENSOR.
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ALSO INCLDED ARE MODEL A4 MY 2014, MODEL A5 CABRIOLET MY 2014, MODEL Q5 MY 2014, MODEL RS5 CABRIOLET MY 2014, AND MODEL S5 CABRIOLET MY 2011-2014. *JS
AUDI: 96 ACC FUNCTION RESTRICTION WARNING MESSAGE (DTC 3263 OR VAS03263).
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THE MOST COMMON CAUSE FOR THIS TYPE OF DEACTIVATION IS THAT THE FIELD OF VISION OF THE RADAR SENSOR IS BLOCKED. ALSO INCLUDED S5, ALLROAD, RS 5 AND CAB; MODEL YEAR 2013.*JS
Infotainment
65 bulletinsThis bulletin provides information regarding various comlaints related to Apple CarPlay with Apple iOS devices.
This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
This bulletin provides informaiton when there are speaker rattles, vibrations or audio interference in the sound system.
This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
This bulletin provides information when there are speaker rattles, vibration or audio interference.
This bulletin provides informaiton when there are speaker rattles, vibrations, or audio interference.A1
This bulletin provides information when there are speaker rattles, vibration or audio interference.
This informational bulletin explains when the range display is empty in the on-board computer.
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Also A3 Cabriolet 2015-2021, A3 Sportback 2016-2018, 2005 A4 Cabriolet , 2005-2009 S4 Cabriolet, 2010-2012 and 2018-2021 RS5 Cabriolet, 2018-2021 S5 Sportback, 2021 S6, 2005 and 2006 A7, 2005-2011 and 2021 S7 2005-2006 and 2021 S8, 2019-2021 E-Tron Quattro
This bulletin contains instructions for removing the HD radio feature if requested by the customer.
This bulletin contains instructions for removing the HD radio feature if requested by the customer.
This informational bulletin contains resource information for when the traffic feature is inoperative in the MMI...
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navigation.
This informational bulletin contains procedure information for DTC 00468 with error messages on the radio display.
The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when the user searches...
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for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
Supersedes Technical Service Bulletin Group 70 number 13-30 dated April 25, 2013.
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Squeak or rattle noises from the instrument panel area. Due to the multiple components that comprise the trim assembly, the panel surrounding the instrument cluster, MMI display screen, etc. can create these noises over bumps or when flexing.
The following message appears on the MMI display: ?Device or cable type not supported?.
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The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.
Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013.
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The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not.
Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014.
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The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB.
Supersedes Technical Service Bulletin Group 91 number 12-65 dated October 25, 2012.
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MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). Only apply this bulletin to vehicles if the customer complaint is in the correct group. Applying the update to vehicles outside of the appropriate group can cause repeat repairs and the warranty claim may be denied. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit.
The customer complains that after the vehicle is started, the name of the current radio station or media track is not...
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shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information is shown in the DIS.
Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012.
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The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.
On Audi vehicles with lane change assist manufactured within a specific period, the lane change assist control unit may...
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fail in individual cases after a period of time. The Update is in effect until removed. Procedure is valid only for vehicles that show the 96C8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicles must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted timeframe stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Squeak or rattle noises from the instrument panel area.
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Due to the multiple components that comprise the trim assembly, the panel surrounding the instrument cluster, MMI display screen, etc. can create these noises over bumps or when flexing.
While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view.
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?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.
Supersedes Technical Service Bulletin Group 91 number 15-10 dated August 25, 2015.
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When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue resolves itself intermittently. No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). (Q7 and Q3 vehicles are not affected by this condition. See TSB 2030465, 91 MMI3G+ GPS navigation location inaccurate or navigation takes a very long time to acquire location (Q7 or Q3) for Q7 and Q3 vehicles.)
Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013.
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The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015.
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While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Additionally, if the vehicle is a model year 2016 A6, A7, or TT, the customer may not be able to see speed and flow traffic information in the navigation map screen, and may consistently see that no traffic reports are available. For these vehicles, traffic is provided by INRIX online.
The traffic feature in the MMI navigation is inoperative.
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If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.
Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012.
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This Technical Bulletin provides an overview of HD Radio technology and terminology. The
Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010.
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The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
The Google Maps Street View software was not available for early model year 2013 production.
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This Update is in effect until removed. Procedure is valid only for vehicles that show the 91I8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. On some Audi vehicles produced within a specific period the Google Maps Street View software was not available.
The Google Earth map will not load.
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The display shows an active data connection, and ? Google? is almost fully white. Customer has active Audi Connect subscription. All other Audi Connect functions operate normally. The concern only occurs if the vehicle is started in a 2G cellular zone. The system operates normally if started in a 3G cellular zone. The vehicle has MMI software 0566 installed. Certain Audi Connect partner carriers are transmitting data that is not supported by the MMI. The data disrupts the loading process of Google Earth and causes it to not completely load.
Supersedes Technical Service Bulletin Group 91 number 13-87 dated June 19, 2013.
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The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
The customer complains about GPS navigation issues that may be antenna-related.
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No DTC entry is logged. This bulletin should be performed before any other bulletins that cover specific customer complaints. If the GPS antenna cable became partially connected during assembly or during a repair, it may still function. But, the partially-connected cable can cause an intermittent issue that does not cause a DTC to be logged.
Supersedes Technical Service Bulletin Group 91 number 13-17 dated December 3, 2013.
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The vehicle is a model year 2013 vehicle and TSB 2036607: 91 MMI3G+ Navigation GPS Location is inaccurate, has been completed. The GPS location or vehicle direction indicated on the navigation map does not match the vehicle's actual location or direction of travel.
Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013.
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The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.
Supersedes Technical Service Bulletin Group 91 number 14-19 dated January 3, 2014.
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Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
Supersedes Technical Service Bulletin Group 91 number 10-08 dated March 18, 2010.
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On generation III Concert and Symphony radios , the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
Supersedes Technical Service Bulletin Group 90 number 13-40 dated September 9, 2013.
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The driver information system (DIS) display screen is completely blank or appears to be all white. The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters with the Hitachi display screen.
Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012.
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Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.
Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014.
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The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last...
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destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.
Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009.
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The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.
Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011.
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During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
Supersedes Technical Service Bulletin Group 57 number 12-70 dated September 5, 2012.
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Vibration noises from the doors or the rear parcel shelf are heard, particularly when heavy bass audio is playing. Components on the doors or the parcel shelf vibrate while heavy bass audio is played.
GPS inaccuracies can be caused by several different factors.
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If it is unclear if this PSS applies, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket. Customer states the navigation system is not tracking the vehicle correctly. No DTCs related to the GPS antenna or MMI system are present. The issue occurs after the vehicle is parked overnight or for several hours in a parking garage or other similar enclosed space. A private home garage does not apply. The issue does not occur if the vehicle is parked overnight or for several hours in an open-sky environment. The condition continues for the duration of the drive. The issue only corrects itself with a 3-finger reset or during a vehicle sleep cycle. The vehicle is not a Q7 or A8. If the above conditions apply and the customer vehicle is a Q7 or A8, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket.
This communication is to inform you of that Update 48K8 has been revised to include a warning to ensure that the...
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Bluetooth function of the scan tool must be physically switched off prior to performing this Update. The revised Update will be visible in ElsaWeb and ServiceNet on or about September 27, 2013. Please ensure your technicians are made aware of this new information.
Supersedes Technical Service Bulletin Group 91 number 13-98 dated August 5, 2013.
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MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit.
Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012.
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The Bluetooth telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
Supersedes Technical Service Bulletin Group 90 number 12-30 dated June 26, 2012.
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The driver information system (DIS) display screen is completely blank or appears to be all white The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters with the Hitachi display screen.
Supersedes Technical Service Bulletin Group 96 number 13-71 dated July 22, 2013.
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The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information is shown in the DIS. Incorrect software.
The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
Supersedes Technical Service Bulletin Group 91 number 14-30 dated April 7, 2014.
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On generation III Concert and Symphony radios, the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013.
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Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.
Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012.
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The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.
Supersedes Technical Service Bulletin Group 00 number 13-54 dated October 10, 2013.
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Audi of America (in conjunction with AUDI AG) is conducting a pilot program in the USA with a limited number of specially-built vehicles. These vehicles have a persistent internet connection and are designed to be accessed and started without the need for a traditional remote key. Instead, these vehicles use NFC (Near-field connectivity), or an iPhone with the Audi on Demand app, utilizing Bluetooth connectivity. The customer must leave the NFC card with the vehicle in order for the vehicle to be accessed and started.
Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014.
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The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty.
Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014.
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The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.
Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008.
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Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
THIS TECHNICAL SERVICE BULLETIN EXPLAINS POSSIBLE CAUSES FOR THE REARVIEW CAMERA TO NOT DISPLAY AN IMAGE.
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND RESOLVE ISSUES WITH AUDI CONNECT ONLINE DESTINATION SEARCH,...
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GOOGLE EARTH NAVIGATION VIEW, AND INRIX ONLINE TRAFFIC.
THIS TECHNICAL SERVICE BULLETIN EXPLAINS POSSIBLE CAUSES FOR THE REARVIEW CAMERA TO NOT DISPLAY AN IMAGE.
THIS BULLETIN PROVIDES SOFTWARE UPDATE INFORMATION FOR THE MMMI 3G OR RMC FOR NAVIGATION DATA.
AUDI: THE VEHICLE LIGHTS MALFUNCTION MESSAGE MAY BE DISPLAYED ON THE DASHBOARD CLUSTER.
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THERE IS NO FAILURE. ALSO INCLUDED MODEL A4 MY 2014, MODEL A5 CABRIOLET MY 2014, MODEL Q5 MY 2014, MODEL S7 MY 2012-2014, MODEL RS7 MY 2014. *JS
Brakes
49 bulletinsThis bulletin provides information regarding the general approach to brakes rubbing.
This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
This bulletin contains repair instructions for leaking shock absorbers.
This technical service bulletin provides troubleshooting for brake noise.
This technical service bulletin provides troubleshooting for brake noise.
Brake-related vibration and pulsation has several causes that depend on driving style and resulting brake disc ...
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temperature, as well as environmental conditions. Both the intensity of the wear of the brake system and the type of wear depend on the operating conditions of the vehicle. The wear of the brake discs is determined by the frequency and intensity of the brake operations. Dirt build-up, exposure to sand, long standing times, and road salt or similar, can also promote wear as well as cause scoring marks on the brake discs. The driving style of the driver also influences the wear of the brake system. An overly-aggressive driving style, which results in frequent sharp braking, can lead to more wear (particularly of the brake pads). A gentle driving style can result in very light brake applications. If the brakes are always applied with little pressure, a rust film and other airborne particles may settle on the brake discs and pads. Firm brake operations can help clean off such build-up from the brakes.
This informational bulletin contains knowledge on why oil may appear on one or several of the shock absorbers.
This informational bulletin contains technical information for when there is condensation visible on the inside of the...
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headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.
This informational bulletin contains instructions for proper brake maintenance.
Supersedes Technical Service Bulletin Group 47 number 12-04 dated September 5, 2012.
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Rattling noises are heard from the front axle when the vehicle is driven over bumpy or rough roads. Poor quality of some retaining springs causes this condition. Functionality of the brakes is not affected.
Supersedes Technical Service Bulletin Group 46 number 13-62 dated November 21, 2013.
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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
Supersedes Technical Service Bulletin Group 46 number 14-67 dated January 21, 2014.
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Customer may report hearing brake noise from front or rear brakes. Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Before proceeding with any of the following steps, check for any applicable TSBs for brake noise. This TSB should not be used if another brake noise TSB is available for the vehicle. For additional helpful information, refer to the Audi Brake Systems brochure.
This document contains information on the Audi braking guard.
Supersedes Technical Service Bulletin Group 46 number 13-53 dated August 7, 2013.
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Customer may report hearing brake noise from front or rear brakes. Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
Customer may report that the vehicle does not start due to a discharged battery.
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DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager", identifies the EPB control module as keeping the data bus active for prolonged periods of time.
Supersedes Technical Service Bulletin Group 46 number 13-46 dated June 27, 2013.
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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
Supersedes Technical Service Bulletin Group 53 number 13-02 dated July 11, 2013.
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Customer may report that the vehicle does not start due to a discharged battery. DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager", identifies the EPB control module as keeping the data bus active for prolonged periods of time.
Customer may report sporadically hearing the parking brake being actuated after the vehicle has been switched off.
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If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.
Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014.
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DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.
Supersedes Technical Service Bulletin Group 46 number 15-02 dated February 9, 2015.
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The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. DO NOT use this TSB if there is another brake noise TSB applicable to the VIN. For additional information, refer to the Audi Brake systems brochure. Brake noise can be attributed to many causes. Brake discs or brake pads are close to or below their wear limit. New brake pads and/or discs have not been properly imbedded after installation. Aftermarket pads or discs are installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time. Discs are grooved. There is chemical contamination on the braking surface of the brake disc due to wheel or tire cleaner being sprayed directly onto the brake disc. There are ?pad marks? on the brake disc as a result of brake pad material transferring to the discs. Pad marks can occur when a vehicle has been parked for long periods of time in a wet or snowy environment.
Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014.
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Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light...
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to moderate force.
Supersedes Technical Service Bulletin Group 46 number 13-42 dated June 11, 2013.
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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
Supersedes Technical Service Bulletin Group 46 number 13-45 dated June 12, 2013.
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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
The customer may state the yellow warning for electric parking brake (EPB) appeared once in the instrument cluster, but...
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the warning turned OFF after cycling the ignition and there have been no additional occurrences. The customer may state the adaptive cruise control (ACC) was inoperative once, but resumed operating properly after cycling the ignition and there have been no additional occurrences. DTC is stored in the EPB module. Internal code Param_InterFaultID 24 or 25 may be in the extended environmental conditions. The concern is due to a software glitch in the EPB control module. Concerns related to this software glitch can only occur once. Replacing the EPB module may cause an additional occurrence.
Supersedes Technical Service Bulletin Group 46 number 14-76 dated March 25, 2014.
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The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
Supersedes Technical Service Bulletin Group 46 number 13-57 dated August 16, 2013.
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The yellow warning for electromechanical parking brake (EPB) appeared once in the instrument cluster. The warning turned off after the ignition was cycled, and there have not been additional occurrences. EPB function was not affected. The adaptive cruise control (ACC) was inoperative once, but it resumed proper operation after the ignition was cycled, and there have not been additional occurrences. DTCs are logged in the EPB control module.
Supersedes Technical Service Bulletin Group 40 number 13-34 dated September 23, 2013.
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Oil appears on one or several shock absorbers.
Supersedes Technical Service Bulletin Group 46 number 14-68 dated February 3, 2014.
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The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
Supersedes Technical Service Bulletin Group 46 number 14-70 dated February 25, 2014.
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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
Supersedes Technical Service Bulletin Group 46 number 13-48 dated July 18, 2013.
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Customer may report that the vehicle does not start due to a discharged battery. DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager" identifies the EPB control module as keeping the data bus active for prolonged periods of time.
Supersedes Technical Service Bulletin Group 46 number 14-64 dated January 2, 2014.
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Customer may report hearing brake noise from front or rear brakes. Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Before proceeding with any of the following steps, check for any applicable TSBs for brake noise. Also refer to the Audi Brake Systems brochure for helpful information.
Supersedes Technical Service Bulletin Group 46 number 12-23 dated June 18, 2012.
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Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines.
Customer may report hearing brake noise from front or rear brakes.
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Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Before proceeding with any of the following steps, check for any applicable TSBs for brake noise. Also refer to the Audi Brake Systems brochure for helpful information.
Supersedes Technical Service Bulletin Group 46 number 13-51 dated July 30, 2013.
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Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force.
Customer may report hearing brake noise from front or rear brakes.
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Customers may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
Supersedes Technical Service Bulletin Group 44 number 13-36 dated February 18, 2013.
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This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.
Supersedes Technical Service Bulletin Group 46 number 14-75 dated March 12, 2014.
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Customer may complain about brake squeak or squeal with light to moderate pedal pressure.
Supersedes Technical Service Bulletin Group 46 number 14-94 dated August 11, 2014.
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The brake pad wear indicator comes on, but brake pad thickness is above the wear limit.
Supersedes Technical Service Bulletin Group 46 number 15-00 dated January 23, 2015.
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The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking.
The customer may report hearing brake noise from front or rear brakes.
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The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Brake noise can be attributed to many causes. Aftermarket pads or discs have been installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time
Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012.
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Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
The customer may report hearing brake noise from front or rear brakes.
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The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Brake noise can be attributed to many causes. Brake discs or brake pads are close to or below their wear limit. Aftermarket pads or discs have been installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time.
THIS BULLETIN PROVIDES TROUBLESHOOTING FOR A FRONT BRAKE SQUEAL SOUND WITH LIGHT TO MODERATE PRESSURE.
AUDI: ON CERTAIN VEHICLES, USE CALIBRATED TORQUE WRENCH AND NOT TORQUE STICKS, TORQUE EXTENSION BARS AND IMPACT...
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GUNS/WRENCHES NOT APPROVED FOR USAGE ON WHEEL BOLTS BY MANUFACTURER, THAT CAN CAUSE DAMAGE TO BRAKE, STEERING WHEEL, HUB. MODEL 1995-2014 ALL. *PE
AUDI: DUE TO DAMAGE ABS WHEEL SPEED SENSOR DURING PRODUCTION, SOME VEHICLES MAY EXPERIENCE STEERING WHEEL NOT LOCKING,...
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IGNITION KEY CANNOT BE REMOVED, AND OTHER VARIOUS ISSUES. MODEL 2009-2014 A4/S4, A5/S5, A5/S5 CAB, Q5. *PE UPDATED 05/21/2014 *JS
AUDI: SOME VEHICLES MAY LACK POWER OR WILL NOT MOVE AFTER STOP DUE TO SIMULTANEOUSLY DEPRESSING THE BRAKE AND ACCELERATOR PEDALS.
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*JS
AUDI: BRAKE LIGHT LENS, DAYTIME RUNNING LIGHTS, FOG LIGHTS, SIDE MARKER LIGHTS, HEADLIGHTS, TAILLIGHTS, FRONT TURN...
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SIGNALS WOULD ALL HAVE VISIBLE CONDENSATION INSIDE DUE DAMPNESS, FROM COLD LENS, SETTLING INSIDE. MODELS 1996-2013 - ALL MODEL. *PE
AUDI: INSTRUMENT PANEL ILLUMINATED WITH ELECTRIC PARKING BRAKE (EPB) WARNING BUT TURNED OFF WHEN IGNITION HAD CYCLED...
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AND ADAPTIVE CRUISE CONTROL (ACC) INOPERATIVE, BUT RESUME AFTER IGNITION HAD CYCLED. MODELS 2011-2013 A4/S4, A5/S5, A5 CABRIOLET, A6, A7, A8 AND Q5. *PE
Transmission
48 bulletinsThis bulletin provides information about replacing the clutch end cover.
This bulletin provides information about replacing the clutch end cover.
This technical service bulletin provides guidelines for diagnosing the clutch plate.
Supersedes Technical Service Bulletin Group 91 number 12-63 dated October 4, 2012.
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The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off when the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly-increased voltage, causing the lights to flicker.
Supersedes Technical Service Bulletin Group 37 number 14-42 dated August 1, 2014.
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Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module (TCM).
Supersedes Technical Service Bulletin Group 37 number 14-24 dated May 1, 2014.
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A jerky accelerator response is felt when the vehicle is pulled away from a stop in reverse. Incorrect calibration of clutch program.
Supersedes Technical Service Bulletin Group 37 number 12-65 dated September 25, 2012.
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Customer may report harsh shift concerns, but the customer is unable to determine the shift point because there is no gear indicator in the cluster. The concern can be reproduced. No faults are stored. TAC must be contacted before any repairs are attempted. Specific information about the concern must be gathered (as described in the Service portion of this bulletin) before TAC is contacted.
Customer may report that the gearbox warning message is on.
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DTC P0706 (driving mode sensor, implausible signal) is stored in the transmission control module (TCM), J217 (address 02). There is a reaction between the TCM and the automatic transmission fluid (ATF) in vehicles within a specific VIN range.
Supersedes Technical Service Bulletin Group 37 number 12-40 dated February 28, 2012.
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Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.
Supersedes Technical Service Bulletin Group 37 number 13-89 dated February 11, 2013.
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Customer may report that the transmission warning light comes on. There are no drivability/starting concerns. GFF scan shows fault code P060600 (Control Module Malfunctioning, Sporadic) stored in the transmission control module, J217 (02). The entry is caused by an overly sensitive diagnosis in the transmission control module.
Customer may report transmission warning light comes on.
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No drivability/starting concerns. GFF scan shows fault code: P172400 Starter Interlock Signal - short to Ground (GND) Sporadic, stored in the Transmission control module (02). Fault code: 00165 Transmission Park/Neutral Position Switch -F322- Incorrect Signal Sporadic, may also be stored in the Comfort module (46). Momentary loss of signal under very specific driving conditions causes fault to set.
Supersedes Technical Service Bulletin Group 37 number 12-61 dated August 20, 2012.
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Customer may report that the transmission warning light comes on. There are no drivability/starting concerns. GFF scan shows fault code P060600 (Control Module Malfunctioning, Sporadic) stored in the transmission control module. The entry is caused by an overly sensitive diagnosis in the transmission control module.
Supersedes Technical Service Bulletin Group 02 number 12-02 dated December 6, 2012.
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Customer may report transmission warning light comes on. No drivability/starting concerns. GFF scan shows fault code: P060300 (Control Module Malfunctioning, Sporadic), stored in the Transmission control module (02). The entry is caused by an overly sensitive diagnosis in the gearbox control unit. This does not affect the driving characteristics.
Supersedes Technical Service Bulletin Group 37 number 13-84 dated January 31, 2013.
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Customer may report harsh downshifts while braking or harsh 1-2 upshift under acceleration concerns. Customer may report harsh downshifts while braking or harsh 1-2 upshift under acceleration concerns.
Supersedes Technical Service Bulletin Group 37 number 13-85 dated February 4, 2013.
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Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 "Torque Converter Clutch Circuit Performance" or "Stuck Off" is stored in TCM. The fault occurs with ATF temperature below 60o C. Check for this temp range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Supersedes Technical Service Bulletin Group 37 number 13-80 dated January 16, 2013.
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Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 "Torque Converter Clutch Circuit Performance" or "Stuck Off" is stored in TCM. The fault occurs with ATF temperature below 60o C. Check for this temp range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Supersedes Technical Service Bulletin Group 37 number 12-77 dated December 19, 2012.
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Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module, J217 (02). If DFCCs do not match exactly, this TSB does not apply.
Supersedes Technical Service Bulletin Group 37 number 13-95 dated February 26, 2013.
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Customer may report that the transmission warning light comes on. There are no drivability/starting concerns. DTC P060600 (Control Module Malfunctioning, Sporadic) is stored in the transmission control module (TCM), J217 (02). The entry is caused by an overly sensitive diagnosis in the transmission control module.
Supersedes Technical Service Bulletin Group 37 number 13-99 dated April 1, 2013.
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Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module (TCM), J217 (02). If DFCCs do not match exactly, this TSB does not apply. The DTCs are stored due to an issue with the transmission control module software.
Supersedes Technical Service Bulletin Group 37 number 13-97 dated March 4, 2013.
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Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or "Stuck Off" is stored in transmission control module (TCM), J217 (address word 03). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Supersedes Technical Service Bulletin Group 37 number 13-87 dated February 6, 2013.
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Customer may report harsh downshifts while braking or harsh 1-2 upshift under acceleration concerns. Further TCM software calibration to improve shift concerns.
Supersedes Technical Service Bulletin Group 37 number 13-86 dated February 6, 2013.
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Customer may report transmission warning lamp illuminated in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or "Stuck Off" is stored in transmission control module, J217 (03). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Supersedes Technical Service Bulletin Group 30 number 11-11 dated December 9, 2011.
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Customer may report that the vehicle does not start or only starts when the clutch pedal is pressed very firmly. The message ?Press clutch pedal to start vehicle? may appear in the instrument cluster. There may be clutch mechanism wear.
Customer may report transmission warning lamp illuminated in instrument cluster.
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DTC P074100 (Torque Converter Clutch Circuit Performance or Stuck Off) is stored in TCM. Diagnostic error in TCM software.
Customer may report transmission warning light comes on.
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No drivability/starting concerns. GFF scan shows fault code- P172400 Starter Interlock Signal - short to Ground (GND) Sporadic, stored in the Transmission control module (02). Fault code- 00165 Transmission Park/Neutral Position Switch -F322- Incorrect Signal Sporadic, may also be stored in the Comfort module (46). Momentary loss of signal under very specific driving conditions causes fault to set.
Supersedes Technical Service Bulletin Group 91 number 11 ? 83 dated April 15, 2011.
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The customer may report that the illumination of the dash insert, the air conditioning control panel or the inside light flickers when briefly pressing the accelerator in P or N or when shifting down while driving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off and the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly increased voltage, and the lights mentioned above may briefly flicker. This characteristic is caused by the alternator design and is a normal condition of the vehicle.
Customer may report transmission warning light comes on.
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No drivability/starting concerns. GFF scan shows fault code- P060300 (Control Module Malfunctioning, Sporadic), stored in the Transmission control module (02). The entry is caused by a too sensitive diagnosis in the gearbox control unit. This does not affect the driving characteristics.
Supersedes Technical Service Bulletin Group 37 number 12-74 dated November 28, 2012.
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Customer may report harsh downshifts while braking or harsh 1-2 upshift under acceleration. Further TCM software calibration to improve shift concerns.
Supersedes Technical Service Bulletin Group 37 number 14-22 dated May 1, 2014.
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Transmission warning may appear in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or ?Stuck Off? is stored in transmission control module (TCM). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Supersedes Technical Service Bulletin Group 37 number 13-96 dated March 4, 2013.
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Customer may report harsh downshifts while braking or harsh 1-2 upshift under acceleration. Further transmission control module (TCM), J217 (address word 02), software calibration to improve shift concerns.
Due to a process fault, the gearbox was filled with ATF fluid containing sulphur on Audi vehicles with multritronic...
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manufactured within a specific period. As a result, a copper sulphide layer may form on the conductor tracks of the gearbox control unit and cause electrical faults. This Update is in effect until removed. Procedure is valid only for vehicles that show the 37H5 code in the Elsa Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Due to a process fault, the gearbox was filled with ATF fluid containing sulphur on Audi vehicles with multritronic manufactured within a specific period. As a result, a copper sulphide layer may form on the conductor tracks of the gearbox control unit and cause electrical faults.
Due to a process fault, the gearbox was filled with ATF fluid containing sulphur on Audi vehicles with multritronic...
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manufactured within a specific period. As a result, a copper sulphide layer may form on the conductor tracks of the gearbox control unit and cause electrical faults. Drain and flush the gearbox and replace the multitronic unit.
Supersedes Technical Service Bulletin Group 37 number 13-17 dated September 11, 2013.
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Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs are stored in the transmission control module (TCM). If DFCCs do not match exactly, this TSB does not apply. The DTCs are stored due to an issue with the transmission control module software.
A jerky accelerator response is felt when the vehicle is pulled away from a stop in reverse.
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Incorrect calibration of clutch program.
Supersedes Technical Service Bulletin Group 37 number 13-01 dated April 24, 2013.
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Transmission warning may appear in instrument cluster. After ignition cycle, the warning message is no longer present. DTC P074100 (Torque Converter Clutch Circuit Performance) or ?Stuck Off? is stored in transmission control module (TCM), J217 (address word 03). The fault occurs with ATF temperature below 60o C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Supersedes Technical Service Bulletin Group 91 number 13-83 dated May 2, 2013.
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Apple devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi Music Interface.
Supersedes Technical Service Bulletin Group 37 number 13-02 dated April 26, 2013.
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Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs is stored in the transmission control module (TCM). If DFCCs do not match exactly, this TSB does not apply.
Supersedes Technical Service Bulletin Group 37 number 13-10 dated July 31, 2013.
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Customer may report that the gearbox warning message is on. DTC P0706 (driving mode sensor, implausible signal) is stored in the transmission control module (TCM), J217 (address 02). There is a reaction between the TCM and the automatic transmission fluid (ATF) in vehicles within a specific VIN range.
Supersedes Technical Service Bulletin Group 37 number 13-18 dated October 16, 2013.
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Customer may report that the gearbox warning message is on. DTC P0706 (driving mode sensor, implausible signal) is stored in the transmission control module (TCM), J217 (address 02). There is a reaction between the TCM and the automatic transmission fluid (ATF) in vehicles within a specific VIN range.
Customer may report that the transmission warning light comes on.
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There are no drivability/starting concerns. DTC P060600 is stored in the TCM. The entry is caused by an overly sensitive diagnosis in the transmission control module.
Harsh downshifts when braking or harsh 1-2 upshift under acceleration.
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Further transmission control module software calibration to improve shift concerns.
This bulletin provides a software update for a transmission warning light and in some cases the vehicle will not move.
THIS BULLETIN PROVIDES UPDATED SOFTWARE FOR THE TRANSMISSION CONTROL MODULE WHEN A CUSTOMER REPORTS HARSH DOWNSHIFTS...
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WHILE BRAKING.
THIS BULLETIN PROVIDE INSTRUCTIONS FOR WHEN THERE ARE HARSH GEAR SHIFTS BUT THERE IS NO FAULTS STORED AND YOU CAN...
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DUPLICATE THE CONCERN.
AUDI: THE TRANSMISSION CONTROL MODULE SOFTWARE WOULD ILLUMINATE IN INSTRUMENT CLUSTER AND VEHICLE FAILS TO MOVE AFTER...
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SHIFTING INTO GEAR AND NEW SOFTWARE IS NEEDED TO ADDRESS CONDITION. *PE
AUDI: IN SOME VEHICLES, THE CLUTCHES, AFTER HAVING TORQUE CONVERTER, COMPLETE GEARBOX REPLACEMENT OR MECHATRONICS, MUST...
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ADAPT TO NEW COMPONENTS WITH GRADUAL MOVING OF CLUTCH LININGS IN MOST DIVERSE LOAD CONDITIONS. MODELS 2004-14, A3, TT, Q7, A4, A5, A6, A7, A8, Q5, S4, S5, S6, S7, RS5. *PE
AUDI: WOULD HAVE HARSH 1-2 UPSHIFTS WHEN ACCELERATING OR HARSH DOWNSHIFTS WHEN BRAKING, TO ADDRESS BOTH CONCERNS, NEW...
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SOFTWARE CALIBRATION FOR TRANSMISSION IS AVAILABLE. MODELS 2013 A4, A5, A5 CABRIOLET, ALLROAD, Q5, A6/A7, A8, A8L. *PE
AUDI: WHEN SELECTING REVERSE GEAR, THE PICTURE OF REARVIEW CAMERA FAILS TO APPEAR, SPORADICALLY.
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CERTAIN MODELS, CAMERA IMAGE CAN BE RE=ACTIVATED. MODEL YEARS 2008-2013. *PE
Steering
44 bulletinsThis bulletin provides information when there are vibrations and rotational steering wheel vibrations.
This bulletin provides information vibrations and rotational steering wheel vibrations.
This bulletin provides information vibrations and rotational steering wheel vibrations.
This bulletin provides information when there is noise while steering.
This bulletin provides information when there is noise while steering.
This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering...
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slowly.
This technical service bulletin informs the reader that damage to the appearance of the leather steering wheel caused by...
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outside influence is not covered under warranty. 2008-2020 A3, 2015-2020 A3 Cabrio, 2005-2016 A3 Sportback, 2005-2020 A4, 2010-2020 A4 allroad, 2005-2012 A4 Avant, 2005-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2005-2020 A6, 2005-2011 A6 Avant, 2008-2020 A7, 2005-2020 A8, 2008-2019 e-tron, 2019-2020 e-tron quattro, 2015-2020 Q3, 2009-2020 Q5, 2007-2020 Q7, 2019-2020 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2020 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2020 S5 Cabrio, 2008-2020 S5 Coupe, 2018-2020 S5 Sportback, 2007-2020 S6, 2008-2020 S7, 2007-2009 S8, 2018-2020 SQ5, 2004-2020 TT Coupe, 2004-2020 TT Roadster, 2012 TT/RS Coupe
Supersedes Technical Service Bulletin Group 48 number 15-65 dated March 23, 2015.
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Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering...
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slowly.
This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering...
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slowly.
Supersedes Technical Service Bulletin Group 44 number 14-50 dated May 14, 2014.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid.
Supersedes Technical Service Bulletin Group 48 number 13-54 dated September 13, 2013.
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Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.
Supersedes Technical Service Bulletin Group 48 number 13-45 dated July 10, 2013.
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Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
This communication is to inform you of upcoming Update 48K8.
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When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up. Update the power steering control unit to the latest software.
When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power...
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steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up. This Update is in effect until removed. Procedure is valid only for vehicles that show the 48K8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up.
Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be...
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duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
Supersedes Technical Service Bulletin Group 44 number 13-37 dated February 25, 2013.
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Vehicle pulls - left or right. Steering wheel not leveled or off-center. In some cases both concerns may be reported. the alignment concern is due to outside influence (e.g. accident), this TSB does not apply.
Supersedes Technical Service Bulletin Group 44 number 12-34 dated November 13, 2012.
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Customers may report the following conditions on vehicles with less than 6000 miles. In some cases these conditions may be noticed at PDI. Vehicle pulls - left or right. Steering wheel not leveled or off-center. If the alignment concern is due to outside influence (e.g. accident), this TSB does not apply.
Supersedes Technical Service Bulletin Group 44 number 13-35 dated January 18, 2013.
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Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.
Customer may report that a warning for electromechanical steering is displayed in the instrument cluster.
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There is no loss of steering control or functionality associated with these warnings. Issues with the hardware and software.
Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.
When the vehicle is driven between 35 mph and 75 mph, a noise can be heard in the front of the vehicle.
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The customer may say that the noise is coming from the steering column area, and may describe the sound as buzzing, humming, whistling, whining, grinding, howling, and/or droning. The best way to understand the complaint is to discuss it with the customer. Faulty wheel bearing(s) may cause the noise.
Supersedes Technical Service Bulletin Group 44 number 12-33 dated August 10, 2012.
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Customers may report conditions on vehicles with less than 2 weeks in service or less than 500 miles. Vehicle pulls ? left or right. Steering wheel not leveled or off-center. In some cases both concerns may be reported. If the alignment concern is due to outside influence (e.g. accident), this TSB does not apply.
Supersedes Technical Service Bulletin Group 48 number 12-21 dated March 30, 2012.
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After replacing the electromechanical steering with the control unit J500, the unit cannot be coded via SVM spec/actual.
This document contains the Audi TAC technical newsletter.
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The news letter contains information on the Audi TAC hours of operation, the Audi technical assistance survey, the 48K4 update for the power steering control unit J500, meeting the Audi TAC consultants, and information on where to finda ll the editions of the Audi TAC technical newsletter.
This document contains the Audi TAC technical newsletter.
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The news letter contains information on the Audi TAC hours of operation, the Audi technical assistance survey, the 4.0 L V8 TFSI in the A8L, S6, S7, S8, and the power steering control unit.
Supersedes Technical Service Bulletin Group 48 number 13-56 dated December 13, 2013.
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The customer states that the steering feels stiff during turning. The condition occurs when the vehicle is stationary. The steering shaft needs to be updated.
Supersedes Technical Service Bulletin Group 40 number 13-35 dated September 23, 2013.
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Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.
Supersedes Technical Service Bulletin Group 44 number 14-49 dated April 17, 2014.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly.
Supersedes Technical Service Bulletin Group 44 number 13-44 dated November 21, 2013.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires or an imbalance of the wheel and tire assembly. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.
Supersedes Technical Service Bulletin Group 48 number 13-47 dated August 2, 2013.
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Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
Supersedes Technical Service Bulletin Group 44 number 13-39 dated July 12, 2013.
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Vehicle pulls (left or right). Steering wheel is not level or is off-center. These conditions may be noticed during PDI. If the condition is due to outside influence (such as an accident), this TSB does not apply. In an effort to gain information on this condition, Audi of America is asking you to contact the Audi Technical Assistance Center (TAC) before you perform any repairs.
Supersedes Technical Service Bulletin Group 44 number 13-42 dated September 27, 2013.
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Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic.
The customer states that the steering feels stiff during turning.
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The condition occurs when the vehicle is stationary. The steering shaft needs to be updated.
When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power...
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steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up. This Update is in effect until removed. This Update is in effect until removed. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up.
Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012.
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Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.
Supersedes Technical Service Bulletin Group 48 number 12-33 dated October 22, 2012.
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After replacing the electromechanical steering with the control unit J500, the unit cannot be coded via SVM spec/actual. All new replacement power steering control units (J500) must be coded and parameterized using online SVM spec/actual or an SVM code. If the SVM spec/actual returns a response of ?Check Hardware?, then the SVM code is required to code and parameterize the new replacement control unit. The SVM code can be found in Parts Bulletin 9-97, which is available online through ETKA.
Supersedes Technical Service Bulletin Group 40 number 12-23 dated May 14, 2012.
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Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.
Customer may report hearing creaking or squeaking noise from the steering column when steering slowly.
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The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead.
Supersedes Technical Service Bulletin Group 48 number 14-57 dated January 29, 2014.
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Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
AUDI: WHEN TURNING, THE STEERING FEELS STIFF AND OCCURS EVEN WHEN VEHICLE IS STATIONARY.
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INTERMEDIATE STEERING SHAFT NEEDS TO BE IMPROVED. MODEL 2008-2014 A4, A5, Q5. *PE
AUDI: WHEN VEHICLE IS STATIONARY, THE STEERING WILL FEEL STILL WHEN TURNING AND THE STEERING SHAFT NEEDS TO BE UPDATED...
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WITH IMPROVED INTERMEDIATE STEERING SHAFT. MODEL 2009-2014 A4, A5, A5 CAB, Q5. *PE
AUDI: UPDATED INFORMATION ON POWER STEERING CONTROL UNIT SOFTWARE, IN SOME VEHICLES, WITH ELECTROMECHANICAL POWER...
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STEERING, HAVING SLIGHT IRREGULARITIES, MANUFACTURED A SPECIFIC PERIOD, MAINLY OCCURS WHEN TEMPERATURE IS AT FREEZING POINT. MODEL 2012-2014 A4, A5, Q5, A6, A7. *PE
AUDI: UNIT CAN NOT BE CODED AFTER REPLACING ELECTROMECHANICAL STEERING CONTROL UNITS (J500) VIA SVM SPEC/ACTUAL.
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MODELS 2011-2013 A4, A5, A5 CABRIOLET, A6, A7. *PE
Pre-Delivery & Maintenance
42 bulletinsThis service information TSB describes a cosmetic issue after using a car wash.
Vehicle Concerns Before Recall Repair Available
This technical service bulletin provides troubleshooting information for the vehicle locking system.
This technical service bulletin provides troubleshooting tips for various issues with the MMI3G+ functionality.
This bulletin contains instructions for vehicle inspection, protection removal, and detailing.
This technical service bulletin provides troubleshooting tips for various issues with the MMI3G+ functionality.
Supersedes Technical Service Bulletin Group 91 number 14-53 dated July 24, 2014.
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MMI 3G+ GPS location is inaccurate (MY13, MY14, & MY15).
Supersedes Technical Service Bulletin Group 00 number 11-23 dated June 3, 2011.
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Instructions for vehicle inspection, protection removal, and detailing.
Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011.
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This TSB contains information on technician preparation when calling the Audi Technical Assistance Center
Supersedes Technical Service Bulletin Group 17 number 10-07 dated June 3, 2010.
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Oil filter cartridge requires replacement.
Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015.
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Instructions for vehicle inspection, protection removal, and detailing.
Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013.
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Instructions for vehicle inspection, protection removal, and detailing.
Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010.
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VIN plate and/or B-Pillar Safety Certification label requires replacement.
This document contains the Audi pre-delivery checklist.
Supersedes Technical Service Bulletin Group 91 number 14-41 dated April 30, 2014.
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MMI 3G+ GPS location is inaccurate (MY14 & MY13).
Supersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014.
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Technician preparation when calling the Audi Technical Assistance Center (TAC).
Supersedes Technical Service Bulletin Group 39 number 12-12 dated June 12, 2012.
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A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008.
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Leather upholstery is dirty or stained.
This vehicle is one of a limited number of specially-built vehicles that are part of the Audi on Demand pilot program in the USA.
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A Repair Authorization must be obtained for this vehicle when it arrives at an Audi dealership requiring diagnosis or repair. PDI for this vehicle does not require prior authorization or a TAC ticket. For all other concerns, the procedures in this bulletin are mandatory until further notice. Warranty repairs without authorization via a TAC ticket will not be reimbursed. Routine maintenance for this vehicle should be performed only at an authorized Audi AG maintenance facility for Audi on Demand vehicles and should not be performed at the Audi Dealership. Because of the special modifications, SVM work should never be performed on this vehicle. Additionally, a VAS tester should not be hooked into the vehicle under any circumstance except for when the vehicle is being taken out of Transport Mode or when the SRI is being set. Any additional PDI work requiring a VAS tester should not be performed on this vehicle. There may be a warning posted inside of the vehicle at the time of delivery from the port.
Supersedes Technical Service Bulletin Group 96 number 13-76 dated September 23, 2013.
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Customer complains that Audi Side Assist is providing false warnings (no vehicle is present). Concern may or may not be duplicated. No DTCs are present in the Audi Side Assist system. This condition occurs due to an incorrect hardware set created by the supplier.
Supersedes Technical Service Bulletin Group 27 number 13-17 dated April 5, 2013.
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Cruise control deactivates sporadically or cannot be activated. A new set speed cannot be saved. ?Set? button on cruise control stalk does not work. DTCs are present in the vehicle. Incorrect tolerances of cruise control ?Set? button.
Supersedes Technical Service Bulletin Group 96 number 13-56 dated May 2, 2013.
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Customer complains that Audi Side Assist is providing false warnings (no vehicle is present). Concern may or may not be duplicated. No DTCs are present in the Audi Side Assist system. This condition occurs due to an incorrect hardware set created by the supplier.
Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011.
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Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
Supersedes Technical Service Bulletin Group 51 number 13-06 dated August 9, 2013.
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Instructions for vehicle inspection, protection removal, and detailing.
This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for...
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service.
Supersedes Technical Service Bulletin Group 91 number 15-86 dated May 15, 2015.
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The customer complains that the Audi connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515.
Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014.
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MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013.
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Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped.
Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014.
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A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
This is a general communication notifying dealers that there is extended Warranty coverage available for the NVLD...
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pressure switch for certain models and model years. This document details the terms of the warranty extension.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING INFORMATION FOR THE VEHICLE LOCKING SYSTEM.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING ADVICE FOR DETERMINING WHY THE GPS LOCATION DOES NOT MATCH THE...
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VEHICLE'S ACTUAL LOCATION.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING ADVICE FOR DETERMINING WHY THE GPS LOCATION DOES NOT MATCH THE...
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VEHICLE'S ACTUAL LOCATION.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO REPLACE THE AUXILIARY COOLANT PUMP IF CERTAIN DTCS ARE STORED.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING INSTRUCTIONS TO RESOLVE A COOLANT WARNING AND STORED DTC.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO REPLACE THE AUXILIARY COOLANT PUMP IF CERTAIN DTCS ARE STORED.
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING INSTRUCTIONS TO RESOLVE A COOLANT WARNING AND STORED DTC.
THIS TECHNICAL SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR REPLACING THE COOLANT THERMOSTAT WITH A NEW PART NUMBER TO...
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RESOLVE A STORED DTC.
Body & Paint
40 bulletinsThis TSB provides information when the exterior rubber trim is spotted.
This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and...
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fender.
This bulletin provides information when the exterior trunk handle is inoperative.
This bulletin provides information when the exterior trunk handle is inoperative.
This bulletin provides information when the sunglass holder will not close or is stuck closed.
Body components - Examples of customer misuse
This informational bulletin contains instructions for minimizing the risk of an unintentional opening of the trunk lid...
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with the remote.
This informational bulletin contains instructions for minimizing the risk of an unintentional opening of the trunk lid...
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with the remote.
Supersedes Technical Service Bulletin Group 57 number 12-62 dated January 9, 2012.
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The trunk cannot be unlocked with the button on the remote, with the button in the driver?s door panel, or with the handle on the lid of the trunk. Vehicles have a ?VALET? button in the glove box that activates the valet parking feature, which prevents unauthorized access to the trunk. When the valet parking feature is activated, the trunk can only be opened mechanically with the key.
This technical service bulletin provides repair instructions for paint flaking off the radiator grille or front license...
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plate holder.
The panel on the back of the front seat is warped or dented.
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The headrest on the rear seatback may also be damaged. The damage is caused when the headrest of the rear seat backrest comes in contact with the back of the front seat. This occurs when the rear seat is folded down with the headrests installed, and the front seat is moved back far enough to make contact with the rear seat headrest.
Windshield is streaked, has a snakeskin appearance, or its surface feels rough.
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Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
Supersedes Technical Service Bulletin Group 66 number 14-42 dated October 9, 2014.
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The paint is flaking off of the radiator grille or front license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
The paint is flaking off of the radiator grille or front license plate holder.
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The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
Windshield is streaked, has a snakeskin appearance, or its surface feels rough.
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Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
Supersedes Technical Service Bulletin Group 55 number 13-30 dated May 28, 2013.
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"Low Oil Level" message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
Supersedes Technical Service Bulletin Group 96 number 12-46 dated December 21, 2012.
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The customer complains of the following warning message in the Driver Information Center: "Lane change assistant not available", and the button on the mirror does not stay lit. Audi Side Assist is inoperative. DTCs must be present in the system. Incorrect component installed at the factory.
Supersedes Technical Service Bulletin Group 57 number 12-80 dated November 9, 2012.
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The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack.
Supersedes Technical Service Bulletin Group 96 number 13-50 dated February 6, 2013.
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The customer complains of the following warning message in the Driver Information Center: "Lane change assistant not available", and the button on the mirror does not stay lit. Audi Side Assist is inoperative. Incorrect component installed at the factory.
Supersedes Technical Service Bulletin Group 70 number 15-44 dated February 25, 2015.
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Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
Supersedes Technical Service Bulletin Group 70 number 15-47 dated September 21, 2015.
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Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
Supersedes Technical Service Bulletin Group 55 number 13-32 dated July 30, 2013.
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?Low Oil Level? message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
Supersedes Technical Service Bulletin Group 57 number 13-98 dated December 9, 2013.
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Customer may report that the automatic door lock function cannot be deactivated. The ?Lock when driving? (Autolock) configuration setting has been discontinued starting in some model year 2013 vehicles, and it is no longer available in the Car >> Vehicle Settings category in the MMI. The vehicle can still be unlocked while it is being driven, at any time, with the central locking switch in the door.
Supersedes Technical Service Bulletin Group 57 number 12-65 dated May 14, 2012.
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The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack.
Supersedes Technical Service Bulletin Group 57 number 12 ? 71 dated September 17, 2012.
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The outer door seals have become partially detached. Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.
Supersedes Technical Service Bulletin Group 57 number 12 ? 75 dated October 3, 2012.
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The outer door seals have become partially detached. Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.
Supersedes Technical Service Bulletin Group 94 number 12 ? 88 dated September 25, 2012.
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The turn signal indicator lens is inoperative without any damage from outside influence. Cracks have formed in the lens and as a result condensation can be seen behind the lens. The turn signal lens can crack due to the high amount of tension in the side mirror housing. The tension is due to improper installation of the mirror at the factory and is not a defect in the mirror housing. Replacing the mirror housing will not affect this condition.
Supersedes Technical Service Bulletin Group 74 number 14-18 dated February 26, 2014.
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The panel on the back of the front seat is warped or dented. The headrest on the rear seatback may also be damaged. The damaged is caused when the headrest of the rear seat backrest comes in contact with the back of the front seat. This occurs when the rear seat is folded down with the headrests installed, and the front seat is moved back far enough to make contact with the rear seat headrest.
Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013.
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The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack. When fitting the Bowden cable from the mounting bar to the door lock, the cable can get kinked. In some cases, this can increase the inner friction of the strand in the Bowden cable. As a result, the door lock stays in pressed position or does not completely return to its zero position. When the Bowden cable gets twisted during the installation, the rubber grommets can get distorted. Consequently, the Bowden cable has a too-high inner friction and the door lock does not move to the zero position.
Supersedes Technical Service Bulletin Group 57 number 13-96 dated October 16, 2013.
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Customer may report that the automatic door lock function cannot be deactivated. The "Lock when driving" (Autolock) configuration setting has been discontinued starting in some model year 2013 vehicles, and it is no longer available in the Car >> Vehicle Settings category in the MMI. The vehicle can still be unlocked while it is being driven, at any time, with the central locking switch in the door.
Supersedes Technical Service Bulletin Group 57 number 13-88 dated May 9, 2013.
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The outer door seals have become partially detached. Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.
Supersedes Technical Service Bulletin Group 66 number 15-45 dated January 20, 2015.
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The paint is flaking off of the radiator grille or front license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
Supersedes Technical Service Bulletin Group 74 number 14-19 dated May 9, 2014.
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The panel on the back of the front seat is warped or dented. The headrest on the rear seatback may also be damaged. The damaged is caused when the headrest of the rear seat backrest comes in contact with the back of the front seat. This occurs when the rear seat is folded down with the headrests installed, and the front seat is moved back far enough to make contact with the rear seat headrest.
Paint flakes off radiator grille or license plate holder.
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The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on...
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vehicles equipped with pananormic sunroof.
This technical service bulletin provides repair instructions for paint flaking off the radiator grille or front license...
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plate holder.
THIS TECHNICAL SERVICE BULLETIN PROVIDES REPAIR INSTRUCTIONS FOR PAINT FLAKING OFF THE RADIATOR GRILLE OR FRONT LICENSE...
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PLATE HOLDER.
THIS TECHNICAL SERVICE BULLETIN PROVIDES REPAIR INSTRUCTIONS FOR PAINT FLAKING OFF THE RADIATOR GRILLE OR FRONT LICENSE...
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PLATE HOLDER.
AUDI: ONCE VEHICLE IS LOCKED AND DOOR IS CHECKED, DOOR FAILS TO RE-OPENED WHEN USING OUTSIDE DOOR HANDLE.
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*PE
AUDI: VEHICLE DOORS CAN ONLY BE OPENED FROM THE INSIDE AND BUT FAILS TO RE-OPEN FROM THE OUTSIDE, USING DOOR HANDLE.
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*PE
Lighting
33 bulletinsThis bulletin provides informationw hen there are optical concerns with the tail lights.
This bulletin provides informationw hen there are optical concerns with the tail lights.
This bulletin contains information regarding when the message 'Vehicle lights: malfunction' appears with DTC 03280,...
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01800, or B126AF0.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This communication provides instructions for claiming "delight elements " for repairs related to recalls 80C5 and 80C6.
This document contains the scheduled maintenance intervals for Audi vehicles.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
This special notice is to inform dealers to return all tail lamps with the part number listed that are below generation...
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14s.
This bulletin details instructions on handling when the oil minimum message appears but the oil level is above minimum...
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but not overfilled.
Supersedes Technical Service Bulletin Group 00 number 12-34 dated June 6, 2012.
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The process of draining oil through the drain plug is not always tidy. When oil is drained through the drain plug, the oil might spill on components around the oil pan area. If it is not properly cleaned up, this spilled oil could drip after the procedure is complete, causing unnecessary customer complaints.
A headlight system warning may be illuminated in the instrument cluster.
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Headlight range control inoperative. Xenon high beam shutter inoperative on one side (low beam functioning). Diagnosis of the concern indicates that the headlight is at fault. Connector in the headlight is not properly seated.
Supersedes Technical Service Bulletin Group 94 number 13-08 dated February 26, 2013.
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Only vehicles with xenon headlights (PR No 8Q3 or 8Q5) are affected. The headlights appear to be adjusted too low. The overall illumination pattern on the road is too short, particularly when driving on non-highway roads. The illumination pattern on road is the same when compared to similarly xenon headlight-equipped vehicles.
Only vehicles with xenon headlights (PR No 8Q3 or 8Q5) are affected.
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The headlights are adjusted too low. The overall illumination pattern on the road is too short, particularly when not driving on the highway. The headlight adjustment is correct according to the ElsaWeb repair manual, or the overall illumination pattern on the road is the same when compared to another like vehicle.
The customer complains that large amounts of water can be seen in the base of the fog lamp.
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No outside influence, such as rock chips, can be found. The fog lamps function normally. For customer complaints of only condensation buildup on fog lamp, refer to TSB 2012749 94 Exterior lights, moisture accumulation. Under certain circumstances, water can enter through the ventilation opening on the back of the fog lamp.
A significant amount of water is collecting at the base of the Xenon headlight lens.
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No outside influence, such as rock chips, can be found. The headlights function normally. If the customer complaint is only about condensation buildup on the fog lamp (not about water collecting as described above), refer to TSB 2012749, 94 Exterior lights, moisture accumulation. Under certain circumstances, water can enter through the headlight adjustment screw (A4), or through the bonding channel between the headlight housing and lens (A5).
Supersedes Technical Service Bulletin Group 94 number 09-23 dated August 12, 2009.
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Headlight switch knob is pressed in. The switch functions correctly. The headlight switch knob was designed with a normal position and a pushed-in position. This is a deliberate design feature designed to avoid injuries in the event of a collision.
This document contains the scheduled maintenance intervals.
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The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
Supersedes Technical Service Bulletin Group 66 number 12-24 dated August 24, 2012.
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Customer may report the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
Audi is committed to enhancing the Initial Quality Experience for our Customers within the first days of vehicle ownership.
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We want to resolve any knowledge or technical concerns a customer may have about a new vehicle, and build a strong, positive, enduring relationship between dealer and customer. To support this commitment to both our dealers and our customers, Audi is introducing the Audi Second Delivery Program for MY2013 and MY2014 vehicles. The Program is applicable to all new MY2013 and MY2014 vehicles and includes a one-time reimbursement per VIN of $75. The Second Delivery may be performed at the dealership or a location of the customer?s choosing.
Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010.
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Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.
This bulletin contains repair information for LED daytime running lights that are not working.
Supersedes Technical Service Bulletin Group 94 number 13-09 dated February 26, 2013.
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Only vehicles with xenon headlights (PR No 8Q3 or 8Q5) are affected. Customer complains that the headlights appear to be adjusted too low and the overall illumination pattern on the road is too short, particularly when driving on non-highway roads. Workshop finds that the illumination pattern on the road is the same when compared to similarly-equipped xenon headlight vehicles.
Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015.
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Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013.
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The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision.
This bulletin provides instructions for repairing a vehicle with a washer solvent light on but the level is correct.
THE BULLETIN STATES A NORMAL FUNCTION OF THE HEADLIGHT SWITCH AND HOW TO FIX BUT NOT REPLACE.
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DEALER IS TO ADVISE CUSTOMER ON WHY THE HEADLIGHT SWITCH PRESSES IN.
THIS BULLETIN DETAILS INSTRUCTIONS ON HANDLING WHEN THE OIL MINIMUM MESSAGE APPEARS BUT THE OIL LEVEL IS ABOVE MINIMUM...
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BUT NOT OVERFILLED.
AUDI: IN THE INSTRUMENT CLUSTER WILL ILLUMINATE WITH HEADLIGHT SYSTEM WARNING AND HAVE XENON HIGH BEAM SHUTTER...
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INOPERATIVE ON JUST ONE SIDE AND RANGE CONTROL IS INOPERATIVE. MODEL 2013-14 A4. *PE
AUDI: SOME VEHICLE MAY EXPERIENCE COOLANT LOSS.
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THE MALFUNCTION INDICATOR LAMP IS ON. *JS
AUDI: SOME VEHICLES ARE EXPERIENCING MOISTURE ACCUMULATION AT THE BASE OF XENON HEADLIGHT LENS, POSSIBLY THRU...
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ADJUSTMENT SCREWS OR CHANNEL BONDING, WHICH NEEDS REPLACING, IF NECESSARY. MODELS 2013 A4, S4, A5, S5, A5/S5 CABRIOLET, RS5. *PE
AUDI: HEADLIGHTS LOW BEAM WOULD SPORADICALLY, ON ONE SIDE ONLY, COME ON AND IS MONITORED, IN INSTRUMENT CLUSTER,...
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WARNING DRIVER OF FAILURE OF LOW BEAM. MODEL 2013 A4, A5, ALLROAD, RS5, S5 CABRIOLET. *PE
AUDI: CRACKS FORMING IN LENS DUE TO AMOUNT OF TENSION AND IMPROPER INSTALLATION WHICH CAUSES CONDENSATION TO BE SEEN.
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ALSO, TURN SIGNAL INDICATOR IS INOPERATIVE. MODEL 2008-2013 A3, A4, A5, CABRIOLET. *PE
Software & Calibration
31 bulletinsRemoved expiration date, Updated part numbers in parts and claiming sections, General circular updates
Removed expiration date, Updated part numbers in parts and claiming sections, General circular updates
00 Software Version Management (SVM), operating instructions
This communication is issued to inform dealers of updated shipping regulations related to lithium ion batteries.
This bulletin contains general software update instructions for vehicles with PR Code 7UH.
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2016-2020 A3, 2016-2020 A3 Cabrio, 2016 A3 Sportback, 2016-2020 A4, 2016-2020 A4 allroad, 2016-2012 A4 Avant, 2016-2020 A5 Cabrio, 2016-2020 A5 Coupe, 2018-2020 A5 Sportback, 2016-2020 A6, 2016-2020 A7, 2016-2020 A8, 2016-2020 e-tron, 2019-2020 e-tron quattro, 2016-2020 Q3, 2016-2020 Q5, 2016-2020 Q7, 2016-2020 Q8, 2016-2020 R8 Coupe, 2016-2020 R8 Spyder, 2017-2019 RS3, 2016-2020 RS5, 2016-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2016-2020 S5 Cabrio, 2016-2020 S5 Coupe, 2018-2020 S5 Sportback, 2016-2020 S6, 2016-2020 S7, 2018-2021 SQ5, 2016-2020 TT Coupe, 2016-2020 TT Roadster
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This bulletin is hardware update for vehicles that can no longer receive 2G service from T Mobile
This informational bulletin is hardware update for vehicles that can no longer receive 2G service from T Mobile.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This technical service bulletin provides software update instructions to fix an issue that prevents Google Earth from...
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loading.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This document contains information on the Audi side assist update.
This communication is to inform you of a revision to Update 24Z6.
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The revision is in regards to the manifold actuator.
This document contains information on delivering the perfect audi vehicle and to pay special attention to completing any...
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update technical bulletins that are active on the 2013 model year vehicles.
This communication is to inform you that Update 48K4 has been closed.
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We have turned off visibility for this Update while an alternate software solution is being developed.
Supersedes Technical Service Bulletin Group 00 number 12-32 dated February 7, 2012.
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This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
On May 13, 2014, Update 91i8 (Google Maps Street View (NVLW)) will be closed.
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Repairs under this action must have been completed by your close of business on May 12, 2014 in order to be eligible for payment consideration. Any repairs performed after that date will not be eligible for payment. Claims under this action must be entered before your close of business on June 13, 2014. After this date, the system will not accept claims under this action. No electronic funds transfer payments will be made to accommodate repairs or claims that miss the deadlines shown above. Dealers scheduling customer appointments under this action are asked to keep the dates mentioned above in mind, and make every effort to complete repairs and claim entry in the timeframes shown.
Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012.
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The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected.
Supersedes Technical Service Bulletin Group 91 number 15-76 dated March 3, 2015.
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The customer complains that the Audi Connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when some metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and Q5 vehicles. For 2012-2013 A6 and A7 vehicles, see TSB 2039515. Recently, T-Mobile (the service provider for Audi Connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in the Indianapolis metropolitan area. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
This technical service bulletin provides a software code for correcting an issue that causes DTC P046100.
THIS BULLETIN IS HARDWARE UPDATE FOR VEHICLES THAT CAN NO LONGER RECEIVE 2G SERVICE FROM T MOBILE
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE CODE FOR CORRECTING AN ISSUE THAT CAUSES DTC P046100.
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE CODE FOR CORRECTING AN ISSUE THAT CAUSES DTC P046100.
THIS TECHNICAL SERVICE BULLETIN PROVIDES SOFTWARE UPDATE INSTRUCTIONS TO FIX AN ISSUE THAT PREVENTS GOOGLE EARTH FROM...
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THIS TECHNICAL SERVICE BULLETIN PROVIDES SOFTWARE UPDATE INSTRUCTIONS TO FIX AN ISSUE THAT PREVENTS GOOGLE EARTH FROM...
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LOADING.
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE CODE FOR CORRECTING AN ISSUE THAT CAUSES DTC P046100.
AUDI: FALSE WARNINGS REGARDING AUDI SIDE ASSIST AND SITUATION MAY BE CAUSED BY INCORRECT HARDWARE AND SOFTWARE FROM SUPPLIER.
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MODEL 2013 A4, A5. *PE UPDATED 07/10/2013 *JS
Fuel System
23 bulletinsThis bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in...
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petrol.
This bulletin provides service information ror when the fuel tank cannot be fully filled.
This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in...
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petrol.
This bulletin provides service information ror when the fuel tank cannot be fully filled.
This bulletin instructs the reader to diagnose issues with fuel pressure and to replace the fuel delivery unit with the...
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new kit if the correct DTC and symptom code combination is present.
This bulletin instructs the reader to diagnose issues with fuel pressure and to replace the fuel delivery unit with the...
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new kit if the correct DTC and symptom code combination is present.
This bulletin instructs the reader to diagnose issues with fuel pressure and to replace the fuel delivery unit with the...
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new kit if the correct DTC and symptom code combination is present.
This bulletin instructs the reader to diagnose issues with fuel pressure and to replace the fuel delivery unit with the...
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new kit if the correct DTC and symptom code combination is present.
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis.
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Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
Supersedes Technical Service Bulletin Group 91 number 13-85 dated May 29, 2013.
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The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit.
Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013.
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The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
The instrument cluster displays a fuel range of zero miles before the fuel tank is completely empty.
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Upon refueling at a displayed fuel range of zero miles, the fuel tank accepts fewer gallons than what is shown in the owner? s manual capacity chart. To ensure mobility, a small amount of fuel is still available when a fuel range of zero miles is initially displayed. Additionally, the fuel range is calculated based on the most recent driving style. Therefore, the actual amount of fuel remaining may vary when a fuel range of zero is initially displayed.
Supersedes Technical Service Bulletin Group 87 number 12-31 dated September 5, 2012.
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Moisture in the driver or front passenger foot well. Due to a faulty and / or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
Rattling noises are heard coming from underneath the vehicle.
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These noises may be a result of contact between an exhaust heat shield and the body of the vehicle.
Supersedes Technical Service Bulletin Group 87 number 13-41 dated May 30, 2013.
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Moisture in the driver or front passenger foot well. Due to a faulty and/or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO DIAGNOSE ISSUES WITH FUEL PRESSURE AND TO REPLACE THE FUEL...
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DELIVERY UNIT IF DEVIATIONS ARE FOUND.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO DIAGNOSE ISSUES WITH FUEL PRESSURE AND TO REPLACE THE FUEL...
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DELIVERY UNIT IF DEVIATIONS ARE FOUND.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO DIAGNOSE ISSUES WITH FUEL PRESSURE AND TO REPLACE THE FUEL...
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DELIVERY UNIT IF DEVIATIONS ARE FOUND.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO DIAGNOSE ISSUES WITH FUEL PRESSURE AND TO REPLACE THE FUEL...
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DELIVERY UNIT IF DEVIATIONS ARE FOUND.
THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO DIAGNOSE ISSUES WITH FUEL PRESSURE AND TO REPLACE THE FUEL...
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DELIVERY UNIT IF DEVIATIONS ARE FOUND
AUDI: HIGH TEMPERATURES CAN BUILD UP IN RAIL SYSTEM, UNDER EXTREME DRIVING CONDITIONS, AND LEAD TO FLUCTUATIONS IN...
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FUEL PRESSURE AND POSSIBLE LOSE OF POWER.. MODEL 2013 A4, A5, A6, ALLROAD, Q5. *PE
AUDI: WHEN FUEL TANK IS COMPLETELY EMPTY, INSTRUMENT CLUSTER DISPLAY ZERO MILES FOR FUEL RANGE AND REFUELING SHOWS...
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FUEL TANK ACCEPTS LESS GALLONS THAN OWNER'S MANUAL INDICATES. MODELS 2011-2013 A4, A5, A5 CABRIOLET, S4, S5, S5 CABRIOLET. *PE
AUDI: THERE IS A GAP BETWEEN BODY AND SEALING SURFACE OF DRAIN HOSE THAT ALLOWS CONDENSATION FROM EVAPORATOR TO ENTER...
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FRONT FOOT WELL AREA DUE FAULTY AND INCORRECT INSTALLATION OF CONDENSATION DRAIN HOSE. MODELS 2008-2013 A4, A5, A5 CABRIOLET, Q5. *PE
HVAC & Climate
22 bulletinsThis bulletin provides information regarding the GFF test plan required for A/C compressr replaements regardless of the...
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concern.
This bulletin provides information when a GFF test plan required for A/C compressor replacements regardless of concern.
This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless...
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of the concern.
This bulletin provides informatin for the GFF test plan that is requied for AC compressor replacements.
This bulletin provides information when the air conditioning is no longer operative; DTC 00457, 00256, 01592.
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
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2010-2021 A3, 2015-2021 A3 Cabrio, 2010-2016 A3 Sportback, 2010-2021 A4, 2010-2021 A4 allroad, 2010-2012 A4 Avant, 2010-2021 A5 Cabrio, 2010-2021 A5 Coupe, 2018-2021 A5 Sportback, 2010-2021 A6, 2010-2021 A7, 2010-2021 A8, 2010-2019 e-tron, 2015-2021 Q3, 2010-2021 Q5, 2010-2021 Q7, 2019-2021 Q8, 2010-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2010-2012 S4, 2010-2021 S5 Cabrio, 2010-2021 S5 Coupe, 2018-2021 S5 Sportback, 2010-2021 S6, 2010-2020 S7, 2010-2021 SQ5, 2010-2021 TT Coupe, 2010-2021 TT Roadster
This bulletin applies to any repair that requires replacement of the air conditioning compressor and details how to run...
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a ODIS GFF test plan.
Supersedes Technical Service Bulletin Group 91 number 15-90 dated June 5, 2015.
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When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue resolves itself intermittently. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up). No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). (Q7 and Q3 vehicles are not affected by this condition. See TSB 2030465, 91 MMI3G+ GPS navigation location inaccurate or navigation takes a very long time to acquire location (Q7 or Q3) for Q7 and Q3 vehicles.)
Customer may report poor performance of A/C system or that the A/C system is inoperative.
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Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
Supersedes Technical Service Bulletin Group 87 number 13-46 dated October 21, 2013.
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The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
Customer may report poor A/C performance or that A/C is inoperative.
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Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the DTC codes for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above.
The trim panel at the defroster vent on the instrument panel is deformed.
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The trim panel is composed of a material which expands in a moist condition. The instrument panel restricts this expansion which leads to deformation of the trim.
Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015.
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This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is mandatory without exception.
Supersedes Technical Service Bulletin Group 85 number 13-15 dated March 29, 2013.
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The trim panel at the defroster vent on the instrument panel is deformed. The trim panel is composed of a material which expands in a moist condition. The instrument panel restricts this expansion which leads to deformation of the trim.
The A/C Compressor has been diagnosed as faulty and will be replaced under warranty.
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When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
Various features in the rear passenger compartment are inoperative.
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Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.
Supersedes Technical Service Bulletin Group 91 number 15-87 dated May 18, 2015.
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When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up. No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). Q7 and Q3 vehicles are not affected by this condition. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway.
Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015.
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There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match...
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the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. No DTCs related to the GPS antenna or MMI system are present. If the sky view is blocked because the vehicle is in a parking structure, below ground, or next to large buildings, it is normal for the GPS location or vehicle direction indicated on the MMI navigation map to not match the vehicle's actual location or direction of travel. The blocked sky view prevents the vehicle from receiving satellites, and the system may be temporarily lost until four satellites can be received. This is a normal condition, and is not related to the condition described above. Replacing the MMI main unit will not change this behavior. A potential failure in the internal hardware of the MMI main unit can cause the GPS signal to be blocked, even if good reception is available. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway.
ON AUDI VEHICLES WITH AUXILIARY AIR HEATER (PTC ELEMENT) MANUFACTURED WITHIN A SPECIFIC PERIOD, THE HEATING PERFORMANCE...
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MAY DECREASE OVER TIME.
ON AUDI VEHICLES WITH AUXILIARY AIR HEATER (PTC ELEMENT) MANUFACTURED WITHIN A SPECIFIC PERIOD, THE HEATING PERFORMANCE...
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MAY DECREASE OVER TIME.
ON AUDI VEHICLES WITH AUXILIARY AIR HEATER (PTC ELEMENT) MANUFACTURED WITHIN A SPECIFIC PERIOD, THE HEATING PERFORMANCE...
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MAY DECREASE OVER TIME.
Tires & Wheels
12 bulletinsThis bulletin provides information when noises from wheel input shaft/drive shaft are reported.
This bulletin provides information regarding wheel alignment.
This bulletin provides service information pertaining to noises from wheel input shaft/drive shaft.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
Revision to Tires-rotate: 5K only; added "(except R8)"
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
This information TSB provides information regarding the correct way to torque adjust a wheel bolt.
Supersedes Technical Service Bulletin Group 44 number 13-46 dated December 9, 2013.
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Wheel bolt requires torque adjustment.
Customer reports seeing the messages "TPMS" and "Tire pressure: System malfunction!" in the instrument cluster.
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The "TPMS" message is not related to a loss of tire pressure. The message only indicates that tire pressure monitoring system (TPMS) is not active.
Supersedes Technical Service Bulletin Group 44 number 12-32 dated August 2, 2012.
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Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.
Suspension
8 bulletinsSupersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014.
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The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
Supersedes Technical Service Bulletin Group 96 number 13-61 dated May 28, 2013.
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The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
The armrest will not operate in any direction.
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The height adjustment of the armrest will not engage or remain in position, or may become stuck in one position during height adjustment. If the armrest slides past its limit and the rods are pulled out of the armrest , it is because the retention of the bracket is insufficient. The armrest bracket is under tension because the guide plate has fallen loose from the bracket or the return spring has slipped from its original position.
THIS TECHNICAL SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR CORRECTING A CLICKING SOUND FROM THE WHEEL BEARING(S).
Air Bags & Safety
2 bulletinsThis bulletin contains instructions for additional reporting requirements for safety related inquiries...
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(airbag/seatbelts, accidents, fire and overheat damage.
This bulletin contains instructions for additional reporting requirements for safety related inquiries...
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(airbag/seatbelts, accidents, fire and overheat damage). 2008-2021A3, 2015-2021A3 Cabrio, 2005-2016 A3 Sportback, 1999-2021 A4, 2010-2021 A4 allroad, 1999-2012 A4 Avant, 2003-2009 A4 Cabrio, 2010-2021 A5 Cabrio, 2008-2021 A5 Coupe, 2018-2021 A5 Sportback, 1999-2021A6, 1999-2011A6 Avant, 2008-2020 A7, 1999-2021 A8, 2008-2019 e-tron, 2019-2021 e-tron quattro, 2015-2021 Q3, 2009-2021 Q5, 2007-2021 Q7, 2019 Q8, 2008-2020 R8 Coupe, 2011-2020 R8 Spyder, 2017-2019 RS3, 2007-2008 RS4, 2008 RS4 Cabrio, 2010-2021 RS5, 2010-2020 RS5 Cabrio, 2016-2018 RS6, 2016-2018 RS7, 2004-2012 S4, 2004-2009 S4 Cabrio, 2010-2021 S5 Cabrio, 2008-2021 S5 Coupe, 2018-2021 S5 Sportback, 2007-2021 S6, 2008-2020 S7, 2007-2009 S8, 2018-2021 SQ5, 2000-2021 TT Coupe, 2001-2021 TT Roadster, 2012 TT/RS Coupe