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2024 Alfa Romeo Tonale Phev TSBs

56 Technical Service Bulletins across 13 categories

Electrical

20 bulletins
11034364

Body Control Module (BCM) Missing Generic Flash Support Technicians may experience the following: After replacing the...

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BCM, a flash file does not appear / display in wiTECH

11034319

Flash: Auxiliary Hybrid Control Processor Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2601-00 - Electric Coolant Pump Control Circuit Performance Stuck Off. U0623-00 - Lost Communication With Coolant Pump "A". P1DBA - Battery Cooling System Failure (Module, Hybrid Control Processor (HCP)). Customers may experience the following: **The vehicle is not performing a scheduled cabin preconditioning. 'Cabin Preconditioning Unavailable' message present in the Instrument Panel Cluster (IPC) when the scheduled cabin condition is not performed as planned.** This bulletin involves reprogramming the Auxiliary Hybrid Control Processor (AHCP) and Hybrid Control Processor (HCP) with the latest available software.

11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11027740

Warning light on after replacing : Airbag (ORC) Lane control feedback (HALF) DTC: B12C7, B12C8 Customer will experience...

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a warning light after replacing ORC Secure gateway software update needed in case Of ORC/Half replacement.

11027234

Flash: Dual Power Invertor Module (DPIM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2601-00 - Electric Coolant Pump Control Circuit Performance Stuck Off. U0623-00 - Lost Communication With Coolant Pump "A". P1DBA - Battery Cooling System Failure (Module, Hybrid Control Processor (HCP)). Customers may experience the following: The vehicle is not performing a scheduled cabin preconditioning. 'Cabin Preconditioning Unavailable' message present when the scheduled cabin condition is not performed as planned **This bulletin involves inspecting and possibly reprogramming the DPIM with the latest available software.**

11026679

Flash: Power Inverter Module (PIM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2601-00 - Electric Coolant Pump Control Circuit Performance Stuck Off. U0623-00 - Lost Communication With Coolant Pump "A". P1DBA - Battery Cooling System Failure (Module, Hybrid Control Processor (HCP)). **Customers may experience the following: The vehicle is not performing a scheduled cabin preconditioning. 'Cabin Preconditioning Unavailable' message present when the scheduled cabin condition is not performed as planned.** This bulletin involves reprogramming the Auxiliary Hybrid Control Processor (AHCP) and Hybrid Control Processor (HCP) also known as PIM, with the latest available software

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11024578

U1202-00 Lost Communication with Electric Vehicle Control Module Set Erroneously in The Radio (ETM)

11023067

Flash: Driver Assistant System Module (DASM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician must find the following Diagnostic Trouble Code (DTC) has been set:** C1409-97 - Radar Sensor Blind - Component Or System Operation Obstructed Or Blocked. In addition, the customer must also comment on one or more of the following: "ACC not available" message displayed on the Instrument Panel Cluster (IPC). "Highway Assist not available" message displayed on the IPC.** Highway Assist steering wheel vibration This bulletin involves inspecting and possibly reprogramming of the DASM (ACC), Instrument Panel Cluster (IPC) and Haptic Lane Feedback (HALF) with the latest available softwar

11022568

Replacement Key Fobs Will Not Program On Vehicles Equipped With An iBCM

11018280

Low Battery State of Charge (SOC), Rear Window Defroster and Heated Mirrors Inoperative

11014537

No Crank No Start. B1112-72 - Run Relay Command - Actuator Stuck Open Is Active In The Body Control Module (BCM).

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Fuse F03 20A Open In The Front Power Distribution Center (PDC)

11014514

"Flash: Display Screen Module (DSM) System Updates Customers may comment on the following: Touch screen panel is not...

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working properly after radio software update This bulletin involves updating the DSM with the latest available software"

11014251

Vehicle is Not Starting After a Recent Jump Start has Been Performed, Service Requiring Charging to a 12Volt Battery to...

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Avoid Damage to the Integrated Dual Charge Module (IDCM)

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012381

"Coil Spring Paint Delamination This bulletin involves replacing both rear suspension springs The customer may notice...

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one or more of the following: Paint peels off very easily on rear suspension springs Degradation of suspension performance."

Engine

9 bulletins
11034921

Mis-Machined Engine Block

11034912

THROTTLE BODY NONE

11034911

THROTTLE BODY NONE

11025635

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2450 - Fuel Tank Isolation Valve "A" Circuit Open. Customers may also experience the following: Fuel door will not open This bulletin involves reprogramming the PCM with the latest available software.

11025520

1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber.

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Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.

11020089

VALVE - CHECK

11019436

"Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. P006C-MAP - Turbocharger Inlet Air Pressure Correlation. "

11014913

VALVE - FUEL VAPOR

11013643

THROTTLE BODY

Infotainment

7 bulletins
11032828

Instrument Panel Cluster (IPC) Content Missing Or Screen Blank Customers may experience the following: IPC content...

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missing, display abnormal or screen blank

11032651

Instrument Panel Cluster (IPC) Content Missing Or Screen Blank Customers may experience the following: IPC content...

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missing, display abnormal or screen blank

11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11025514

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11014529

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11014480

"Radio Over The Air Update from T27.52 to U29.44 then U33.43 Software Version (FOTA ON HOLD) Customers may experience...

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one or more of the following: Unable to select the Turn by Turn Navigation. Blank performance pages (Rearview Camera (RVC) functions normally). Android Auto Voice Recognition (VR) inoperative. Media Tuner delayed. Charge Schedule not accepting updates via phone (RVC functions normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation Map black. Off-Road Pages inoperative (RVC functions normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC functions normally). Ghost touch on Navigation screen (RVC functions normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC functions normally) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.52 to U29.44 then U33.43"

11012822

"Radio Over The Air Update from T27.52 to U29.44 then U33.43 Software Version (FOTA) This bulletin provides information...

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regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.52 to U29.44 then U33.43. Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank performance pages (Rearview Camera (RVC) functions normally). Android Auto Voice Recognition (VR) inoperative. Media Tuner delayed. Charge Schedule not accepting updates via phone (RVC functions normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation Map black. Off-Road Pages inoperative (RVC functions normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC functions normally). Ghost touch on Navigation screen (RVC functions normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC functions normally). "

Pre-Delivery & Maintenance

5 bulletins
11034918

When long block is received, inspection needs to be performed per SOL S2609000010 before the repair begins.

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If the block machining is not complete according to information in SOL, a new long block will need to be ordered.

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

11011964

FCA Caribbean Warranty Newsletter Volume 10, Issue 11

11011962

Warranty Newsletter Volume 10, Issue 11

Lighting

3 bulletins
11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11022015

Customer Indicates Reduced Power And Malfunction Indication Light (MIL) on.

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Possible DTCs P2453, P2455, P2461.

11019457

"Parking Lamps do Not Illuminate When the Vehicle is Remotely Started"

Other

2 bulletins
11034335

BOLT - HEX FLANGE HEAD

11014344

Alarm Siren Does Not Function

Software & Calibration

2 bulletins
11031428

The following software enhancement is available: This software update enables the feature Active Cabin Ventilation (ACV).

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This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.49.0, 5.53.0 or 5.43 to 5.53 software level. NOTE: National launch for this FOTA update is expected to begin: April 14, 2025.

11017009

"Guidelines For Correct Coordinated Reflash Management here are no Customer Symptoms for this Information Only TSB "

Body & Paint

2 bulletins
11030015

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: Wiper blades that...

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chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11021029

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...

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chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

Suspension

2 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

Steering

1 bulletin
11034365

Heated Seats and Heated Wheel Turn Off Or Become Disabled Customers may comment on the following: Customer may comment...

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that their Heated Seats and Heated Steering Wheel will turn off or become disabled (button grayed out on display screen) while driving the vehicle.

HVAC & Climate

1 bulletin
11025500

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: **Head Unit (HU) does not...

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show the Charge/Climate Summary popup after key off. Performance Pages disappear. Blind spot chime does not work if CAN activation signals duration is less than two seconds.** Speed limit sign on Instrument Panel Cluster (IPC) is showing incorrect speed. Touch freeze/Disassociated Center Stack Display (DCSD) off. CP/AA wireless disconnection This bulletin involves inspecting radio software level and if the software level is at or below U27.52, updating it with a USB to U29.42 first and then a second update to U33.43.**

Hybrid & EV

1 bulletin
11015063

Aux Pump Before replacing any parts, please refer to TSB 08-045-24 REV.

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C and TSB 08-044-24 REV.C

Brakes

1 bulletin
11013151

Front Brake Pulsation and/or Clunk Noise