2021 Acura Tlx TSBs

inspection cover.

(AHM) is searching for certain 2022- 2024 MDXs & 2021-2025 TLXs with a client complaint of a loose or detached rearview mirror bracket. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2022-2025 MDX Type S's & 2021-2025 TLX ADV's or Type S's with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2022-2025 MDX Type S's & 2021-2025 TLX ADV's or Type S's with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2022-2025 MDX Type S's & 2021-2025 TLX ADV's or Type S's with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2023 TLX ADVs and 2021-2025 TLX Type Ss with a client complaint of the Adaptive Damper System Problem (ADS) error message on the MID (Multi Information Display). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

exceed DTC rich criteria.

This is most common in hot, humid regions, or after a period of rainfall. Humid air within the intake passage may condense and accumulate moisture during steady driving which enters the engine and may cause a misfire and a flashing MIL.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

This may result in the following DTCs to set: P0300 (Random Misfire Detected), P0301 (No. 1 Cylinder Misfire Detected), P0302 (No. 2 Cylinder Misfire Detected), P0303 (No. 3 Cylinder Misfire Detected), P0304 (No. 4 Cylinder Misfire Detected), P0172 (Fuel System Too Rich)

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below.

(AHM) is investigating certain 2020-2021 RDXs & TLX L4s with a client complaint of an oil leak or a dealer technician noticing an oil leak from the head cover gasket during a routine maintenance. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is investigating certain 2020-2021 RDXs & TLX L4s with a client complaint of an oil leak or a dealer technician noticing an oil leak from the head cover gasket during a routine maintenance. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is investigating certain 2020-2021 RDXs & TLX L4s with a client complaint of an oil leak or a dealer technician noticing an oil leak from the head cover gasket during a routine maintenance. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for any & all 2022 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is searching for any & all 2022-2023 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is investigating certain 2020-2021 RDXs & TLX L4s with a client complaint of an oil leak or a dealer technician noticing an oil leak from the head cover gasket during a routine maintenance. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is investigating certain 2020-2021 RDXs & TLX L4s with a client complaint of an oil leak or a dealer technician noticing an oil leak from the head cover gasket during a routine maintenance. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for any & all 2022-2023 MDX Type Ss & 2021-2022 TLXs that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind."

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLXs (non-Type S) with a client complaint of a judder from the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

client complaint of Front Brake Judder. The brake judder/vibration/pulsation happens when braking often from highway speeds. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind."

(AHM) is searching for certain 2021-2022 TLXs (non-Type S) with a client complaint of a judder from the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLXs (non-Type S) with a client complaint of a judder from the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLXs (non-Type S) with a client complaint of a judder from the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021-2022 RDXs & TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021 RDXs and 2021-2022 TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for 2019-2022 ILXs, 2022 MDXs, 2021 RDXs and 2021-2022 TLXs with a client complaint of the Tire Pressure Monitoring System (TPMS) light on due to a faulty sensor. To better understand the cause of this condition, AHM would like to collect specific parts from the before attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs with a client complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

(AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

displayed on the center display - no longer appear. In order to prevent this, make sure that the software version on the infotainment control unit reads D.1.5.1 or higher. If the version is not up to date, you must complete the update by using the OTA function or via USB.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

If you have one, please issue the warranty claim as soon as possible and set the failed AGM battery aside. The battery will be collected by an AH Tech Line Rep, and shipped for further analysis.

An improperly manufactured terminal may lead to poor communication in the media-oriented system (MOST) bus network which can potentially affect the audio sound quality.

An improperly manufactured terminal may lead to poor communication in the media-oriented system (MOST) bus network which can potentially affect the audio sound quality.

An improperly manufactured terminal may lead to poor communication in the media-oriented system transport (MOST) bus network which can potentially affect the audio sound quality.

An improperly manufactured terminal may lead to poor communication in the Media Oriented System Transport (MOST) bus network which can potentially affect the audio sound quality.

They may also see a Network Loss message.

You may also see a Network Loss message.

You may also see a Network Loss message.

improperly functioning on-board emission-related diagnostic system.

The fuel main flap unit may have stuck open, causing a DTC to set."

The fuel main flap unit may have stuck open, causing a DTC to set.

system that violates California and Federal standards and regulations."

sits for a prolonged period and the brakes are cold. This noise will typically disappear after the first few brake applications.

NOTE: The front brakes stop squealing once theyre warmed up. There is insufficient damping between the front brake pads and shims."

12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the client's concern. Advise your client to use a USB charging cord until a repair is available.

iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, please let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the client's concern.