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2019 Acura Rdx TSBs

222 Technical Service Bulletins across 12 categories

Engine

113 bulletins
11023274

Service Bulletin - Oil leak at the cam chain tensioner inspection cover due to and insufficient sealant adhesion on the...

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inspection cover.

11018501

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of a pop noise in the rear sunroof area. Clients may describe a single pop noise heard while driving over a bump or turning in and out of driveways. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

11018015

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of a pop noise in the rear sunroof area. Clients may describe a single pop noise heard while driving over a bump or turning in and out of driveways. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10252481

Service Bulletin - During engine start in cold conditions, a miscalculation in the PCM causes the air-fuel ratio to...

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exceed DTC rich criteria.

10251896

Service Bulletin - The MIL is flashing with a loss of power.

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This is most common in hot, humid regions, or after a period of rainfall. Humid air within the intake passage may condense and accumulate moisture during steady driving which enters the engine and may cause a misfire and a flashing MIL.

10251895

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10250737

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10250736

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10250332

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10249207

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10249204

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10248681

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10248680

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10246412

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10246411

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10245279

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10244668

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10244664

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10239706

Service Bulletin - The client may notice a loss of auto function, or no function, of the sunroof glass/sunshade due to a...

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Motor-Control Unit error code in the clock frequency check falsely detecting a failure.

10239510

Service Bulletin - The client notices loss of auto function, or no function, of the sunroof glass/sunshade due to a...

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Motor-Control Unit error code in the clock frequency check falsely detecting a failure.

10237173

Service Bulletin - A driver can notice loss of auto function, or no function, of the sunroof glass/sunshade due to...

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Motor-Control Unit error code in the clock frequency check falsely detecting a failure.

10233209

Service Bulletin - Under certain circumstances, the vehicle may experience driveability concerns.

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This may result in the following DTCs to set: P0300 (Random Misfire Detected), P0301 (No. 1 Cylinder Misfire Detected), P0302 (No. 2 Cylinder Misfire Detected), P0303 (No. 3 Cylinder Misfire Detected), P0304 (No. 4 Cylinder Misfire Detected), P0172 (Fuel System Too Rich)

10222450

Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working.

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If this occurs, the check engine light may be displayed with DTC P0087 (Fuel Rail Pressure Too Low) stored, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. Replace the fuel pump motor.

10222443

Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working.

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If this occurs, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. Replace the fuel pump motor.

10211102

Dealer message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10210096

Dealer message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10209092

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10208407

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10208095

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10206804

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10206795

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for 2019-2021 RDX with a customer complaint of a damaged rear door weatherstrip. To better understand the cause of this condition, AHM would like to obtain images of the weatherstrip before you attempt any repairs.

10206459

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2020-2022 RDXs & 2022 MDXs with a client complaint of the sunshade or sunroof closing partially before reversing open or will not move in the closing direction from any position. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10206452

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for 2019-2021 RDX with a customer complaint of a damaged rear door weatherstrip. To better understand the cause of this condition, AHM would like to obtain images of the weatherstrip before you attempt any repairs.

10206450

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10205468

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10203819

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10203637

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10202919

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10202328

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10202288

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 RDXs with a client complaint of a rattle noise coming from the Head-Up Display (HUD). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10202040

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10202039

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10201457

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 RDXs with a client complaint of a rattle noise coming from the Head-Up Display (HUD). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10200856

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10200547

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 RDXs with a client complaint of a rattle noise coming from the Head-Up Display (HUD). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10200545

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10199765

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10199761

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 RDXs with a client complaint of a rattle noise coming from the Head-Up Display (HUD). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10199462

Dealer Message - American Honda Motor Co., Inc.

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has agreed to a proposed class action settlement relating to Infotainment System components on the 2019 and 2020 RDX. AHM will provide additional details to its authorized Acura dealers if and when the Court grants final approval of the settlement. Should you have any questions in the interim, please visit www.infotainmentsettlement.com

10199331

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2021 RDXs with a client complaint of a rattle noise coming from the Head-Up Display (HUD). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10196899

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10196882

Service Bulletin - The MIL comes on with DTC P0236 (Turbocharger Boost Sensor Circuit Range/Performance Problem) stored.

10189918

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10187890

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10187302

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10185998

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10185522

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10184017

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10182474

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10181418

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10181416

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10180646

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front windows when opening or closing. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10180644

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10179877

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10179402

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10178592

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10178471

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10177670

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is searching for certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10177337

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10176994

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10176271

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10175810

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10174975

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10174709

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10173202

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019-2020 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10172962

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10172424

Dealer Message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10172017

Tech Line Summary Article - There was a provisional procedure provided to all field engineers to attempt the repair of...

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certain clients' vehicles that might have experienced issues related to the MOST connectors, resulting in the audio system shutting down and the speakers making popping noises.

10163805

Service Bulletin - A whistling is heard from the center dash area when the engine is running with the A/C system...

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cycling, or a few seconds after the ignition is turned to OFF.

10163139

Service Bulletin - A whistling is heard from the center dash area when the engine is running with the A/C system...

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cycling, or a few seconds after the ignition is turned to OFF.

10153883

Service Bulletin - When cold-starting the engine and shifting to Reverse with your foot on the brake pedal, you hear a...

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booming noise and the engine speed fluctuates.

10153882

Service Bulletin - The engine idle fluctuates on cold starts.

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The engine idle is set too low.

10152767

Service bulletin - The engine idles rough on cold starts.

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The engine idle is set too low.

10152766

Service bulletin - When cold-starting the engine and shifting to Reverse with your foot on the brake pedal, you hear a...

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booming noise and the engine idles rough. The ANC control unit becomes unstable when the idle fluctuates.

10152737

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10152736

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the front brake noise when applying the brake lightly. The noise can be described as squeak or squeal. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10152735

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of leak from the timing chain case cover. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10152734

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10150423

Engineering request for investigation - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of leak from the timing chain case cover. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10150285

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10150283

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the front brake noise when applying the brake lightly. The noise can be described as squeak or squeal. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10150282

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10150281

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of leak from the timing chain case cover. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10149655

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10149653

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10149642

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of leak from the timing chain case cover. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10149641

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10147311

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of leak from the timing chain case cover. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

10147310

Engineering request for information - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

10146078

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10146077

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145904

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the front brake noise when applying the brake lightly. The noise can be described as squeak or squeal. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145903

Engineering request for investigation - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the front brake noise when applying the brake lightly. The noise can be described as squeak or squeal. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145902

Engineering request for investigation - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2018-19 RDXs with a client complaint of the front brake noise when applying the brake lightly. The noise can be described as squeak or squeal. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145901

Engineering request for investigation - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145441

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145438

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145405

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145403

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10145398

Engineering request for investigation - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the horn inoperative when pressed or the panic button is used. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10144387

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10144373

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of the automatic tailgate not closing. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

10143697

Dealer message - American Honda Motor Co., Inc.

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(AHM) is investigating certain 2019 RDXs with a client complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Infotainment

35 bulletins
11012814

Service Bulletin - A coaxial cable terminal was not manufactured to proper specifications.

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An improperly manufactured terminal may lead to poor communication in the media-oriented system (MOST) bus network which can potentially affect the audio sound quality.

10238231

Service Bulletin - A coaxial cable terminal was not manufactured to proper specifications.

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An improperly manufactured terminal may lead to poor communication in the media-oriented system (MOST) bus network which can potentially affect the audio sound quality.

10238229

Dealer Message - A coaxial cable terminal was not manufactured to proper specifications.

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An improperly manufactured terminal may lead to poor communication in the media oriented system transport (MOST) bus network which can potentially affect the audio sound quality.

10219515

"Dealer message - Audio sound stops and No Audio Connection message appears in the audio display.

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NOTE: This is not related to MOST ring break conditions."

10219513

Customer letter - Our records indicate that a Product Update has not been completed on this vehicle .

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The audio/information screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Acura strongly recommends updating your vehicle as soon as possible.

10205464

Service Bulletin - The Heads Up Display (HUD) image appears blurry, faded, discolored, or distorted.

10194460

Dealer Message - On February 18, 2021, American Honda announced a warranty extension for certain 2019-2020 RDX vehicles.

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This warranty extension covers communication issues in the MOST bus network where the vehicle may experience popping or crackling from the speakers, a blank display, no sound from the audio system, a Network Loss message, center display staying on after turning the vehicle to the OFF mode with the door open, display switches between the Day Mode and Night Mode, the "Drive mode not available" message appears, or the disclaimer message is stuck on.

10191000

"Owner Notification Letter - Please be advised that there was a printing error in a letter you recently received...

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regarding the above-mentioned warranty extension. Acura is adding an additional 2,000 miles to this extension. Please note that the warranty coverage for the MOST bus network on your vehicle is 6 years or 74,000 miles from the original date of purchase, whichever comes first. This notification replaces the previous letter you may have received. We apologize for any inconvenience this error may have caused you. What is the reason for this Warranty Extension? On some 2019 RDX models, a loose connection in the MOST bus network may cause the following: - A popping or crackling from the speakers, a blank display, or no sound from the audio system - Network Loss and/or Drive Mode Not Available Messages or the disclaimer message stuck on - The center display staying on after turning the vehicle to the OFF mode with the door open - Display switches between the Day Mode and Night Mode On some 2020 RDX models, a loose connection in the MOST bus network may cause the following: - A popping or crackling from the speakers, a blank display, or no sound from the audio system - A Network Loss message For vehicles that display any of the above respective symptoms, American Honda is extending the warranty for the MOST bus network on these vehicles to 6 years or 74,000 miles from the original date of purchase, whichever comes first."

10190998

"Owner Notification Letter - On some 2019 RDX models, a loose connection in the MOST bus network may cause the...

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following: - A popping or crackling from the speakers, a blank display, or no sound from the audio system - Network Loss and/or Drive Mode Not Available Messages or the disclaimer message stuck on - The center display staying on after turning the vehicle to the OFF mode with the door open - Display switches between the Day Mode and Night Mode On some 2020 RDX models, a loose connection in the MOST bus network may cause the following: - A popping or crackling from the speakers, a blank display, or no sound from the audio system - A Network Loss message For vehicles that display any of the above respective symptoms, American Honda is extending the warranty for the MOST bus network on these vehicles to 6 years or 74,000 miles from the original date of purchase, whichever comes first."

10190300

"Owner Notification Letter - On some 2019 RDX models, a loose connection in the MOST bus network may cause the...

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following: -A popping or crackling from the speakers, a blank display, or no sound from the audio system -Network Loss and/or Drive Mode Not Available Messages or the disclaimer message stuck on -The center display staying on after turning the vehicle to the OFF mode with the door open -Display switches between the Day Mode and Night Mode On some 2020 RDX models, a loose connection in the MOST bus network may cause the following: -A popping or crackling from the speakers, a blank display, or no sound from the audio system -A Network Loss message For vehicles that display any of the above respective symptoms, American Honda is extending the warranty for the MOST bus network on these vehicles to 6 years or 72,000 miles from the original date of purchase, whichever comes first."

10187545

Dealer Message - Today, February 18, 2021, Acura is announcing a warranty extension for certain 2019-20 RDX vehicles.

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This warranty extension covers communication issues in the MOST bus network where the vehicle may experience popping or crackling from the speakers, a blank display, no sound from the audio system, a Network Loss message, center display staying on after turning the vehicle to the OFF mode with the door open, display switches between the Day Mode and Night Mode, the "Drive mode not available" message appears, or the disclaimer message is stuck on. Acura is extending the warranty for the MOST bus network connectors on these vehicles to 6 years or 72,000 miles from the original date of purchase, whichever comes first.

10187542

Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system.

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You may also see a Network Loss message, the center display staying on after turning the vehicle to the OFF mode with the door open, display switches between the Day Mode and Night Mode, the Drive mode not available message appears, or the disclaimer message stuck on.

10187295

Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system.

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You may also see a Network Loss message, the center display staying on after turning the vehicle to the OFF mode with the door open, display switches between the Day Mode and Night Mode, the Drive mode not available message appears, or the disclaimer message stuck on.

10186938

Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system.

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You may also see a Network Loss message, the center display staying on after turning the vehicle to the OFF mode with the door open, or the disclaimer message stuck on.

10181085

Service Bulletin - The Head Up Display (HUD) image appears blurry, faded, discolored, or distorted.

10181083

Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system.

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You may also see a Network Loss message.

10180639

Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system.

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You may also see a Network Loss message.

10176788

Dealer Message - The Service Bulletin 20-031 Popping/Crackling from the Speakers; Display Blank for 19-20 RDX is now...

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available on the iN Service Information site.

10176786

ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso.

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Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.

10176785

ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso.

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Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.

10176784

Service Bulletin - There is a popping or crackling from the speakers, a blank display, or no sound from the audio system.

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You may also see a Network Loss message.

10169995

Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-062.

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The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10169993

Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-062.

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The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10169072

Video Message - It concerns two HFL-related issues that Tech Line has been getting calls on and how applying five-step...

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troubleshooting can help get them fixed. The two HFL-related issues are clients' phones won't connect to Apple CarPlay or Android Auto and clients can't answer incoming calls. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10169071

Video Message - It concerns two HFL-related issues that Tech Line has been getting calls on and how applying five-step...

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troubleshotting can help get them fixed. The two HFL-related issues are clients' phones won't connect to Apple CarPlay or Android Auto and clients can't answer incoming calls. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

10167737

Owner Notification Letter - On 2019-20 RDX vehicles, the audio/information screen may show the clock being off by 1 hour.

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To correct this, an audio software update is available. Acura strongly recommends updating your vehicle as soon as possible.

10165668

Service Bulletin - The Display Audio screen may show the clock off by 1 hour.

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This is caused by a software issue that stores the incorrect date in the audio unit.

10164479

Dealer Message - Today, August 28, 2019, Acura is announcing a product update for certain 2019-2020 RDX vehicles where...

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the display audio system may not show the correct time. Do an iN VIN status inquiry to determine which units in your inventory are affected.

10164477

Tech Line Summary Article - Are your client's complaining that their stored navigation favorites have been lost and they...

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can't add them again after the recent OTA update? This issue can be easily fixed with a factory data reset of the infotainment unit.

10164474

Service Bulletin - The Display Audio screen may show the clock off by 1 hour.

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This is caused by a software issue that stores the incorrect date in the audio unit.

10163439

ServiceNews Article - Some clients have decided to follow procedures found on the Internet to hack the...

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audio/infotainment unit and download applications that we don't approve or support. This can cause multiple issues ranging from the audio/infotainment unit rebooting to the backup camera staying on all the time.

10160875

ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in...

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the MOST bus network, which can be identified by the unique red and green connectors at each component of the infotainment system.

10159044

ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in...

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the MOST bus network, which can be identified by the unique red and green connectors at each component of the infotainment system.

10146074

Servicenews article - If you get a vehicle with the message CODE 6382 Unable to Update on the audio/information screen,...

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it means there's a problem doing an over-the-air (OTA) update. We're aware of this issue, and have it under investigation.

10144043

Servicenews article - Is the navigation system lacking address or traffic info? The Connected Features may just be...

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disabled or the system might not be connected to its online server. With this feature enabled, the system shares VIN, location, and usage info with an online server (HERE) for the most up-to-date driving and point of interest (POI) info. With it disabled, there's no connection and then system must rely on what's stored in its map database.

Brakes

17 bulletins
11019258

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when the brakes are lightly applied at 24...

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km/h (15 mph) or less, with ambient temperatures below 10C (50F).

11019244

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when the brakes are lightly applied at 24...

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km/h (15 mph) or less, with ambient temperatures below 10C (50F).

11005193

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when the brakes are lightly applied at 24...

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km/h (15 mph) or less, with ambient temperatures below 10C (50F).

11000272

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when the brakes are lightly applied at 15 mph...

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or less, with ambient temperatures below 50 F.

10253294

Service Bulletin- The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less.

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The front brakes stop squealing when they are warmed up.For the front brakes, the brake damping force of applied shims is insufficient at colder temperature. For the rear brakes, there is not enough dampening between the rear brake pads and shims.

10251155

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less due to...

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the front brake discs being too stiff and not enough dampening between the rear brake pads and shims on the rear brakes.

10181082

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less.

10176781

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less.

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The front brakes stop squealing once they are warmed up.

10168082

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less.

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The front brakes stop squealing when they are warmed up.

10168081

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less.

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The front brakes stop squealing when they are warmed up.

10167161

Service Bulletin - The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less.

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The front brakes stop squealing when they are warmed up.

10165015

Service Bulletin - The adaptive cruise control (ACC) turns off unexpectedly while it is in use, and the Collision Mitigation Braking System Problem.

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See Your Dealer. message appears on the MID.

10163189

Service Bulletin - The customer states the brake pedal feels soft, or there is too much pedal travel.

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This symptom does not affect braking performance, only brake pedal feel.

10163161

Service Bulletin - The customer states the brake pedal feels soft, or there is too much pedal travel.

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This symptom does not affect braking performance, only brake pedal feel.

10160604

Service Bulletin - The customer states the brake pedal feels soft, or there is too much pedal travel.

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This symptom does not affect braking performance, only brake pedal feel.

10159448

Service Bulletin - The customer states the brake pedal feels soft, or there is too much pedal travel.

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This symptom does not affect braking performance, only brake pedal feel.

10159184

Service Bulletin - The brake pedal feels soft, or there is excessive pedal travel to stop the vehicle.

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The symptom does not affect braking performance, only the brake pedal feel.

Electrical

15 bulletins
10203800

Service Bulletin - The MIL comes on with DTC P061B (PCM Internal Malfunction) is stored.

10202909

Service Bulletin - The MIL comes on with DTC P061B (PCM Internal Malfunction) is stored.

10201209

Service Bulletin - The MIL comes on with DTC P061B (PCM Internal Malfunction) is stored.

10200367

Service Bulletin - The MIL comes on with DTC P061B (PCM Internal Malfunction) is stored.

10190296

Service Bulletin - A loose connection in the MOST bus network is causing a popping or crackling from the speakers, a...

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blank display, or no sound from the audio system. You may also see a Network Loss message, Center Display Unit Stays On with Ignition Turned to OFF and Door Open, display switches between the Day Mode and Night Mode, the Drive mode not available message appears, or Disclaimer is stuck on.

10187544

Service Bulletin - A loose connection in the MOST bus network is causing a popping or crackling from the speakers, a...

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blank display, or no sound from the audio system. You may also see a Network Loss message, Center Display Unit Stays On with Ignition Turned to OFF and Door Open, display switches between the Day Mode and Night Mode, the Drive mode not available message appears, or Disclaimer is stuck on.

10186937

Service Bulletin - Center Display Unit Stays On with Ignition Turned to OFF and Door Open

10185996

ServiceNews Article - It has been found that when replacing the PCM/ECM, the Dynamic Drive mode images - normally...

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displayed on the center display - no longer appear. In order to prevent this, make sure that the software version on the infotainment control unit reads D.1.5.1 or higher. If the version is not up to date, you must complete the update by using the OTA function or via USB.

10171746

Service Bulletin - The center display unit stays on with the ignition turned to OFF and the door open.

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Other symptoms may include the display switches between the Day Mode and Night Mode, the Drive mode not available message appears, and the Disclaimer is stuck on.

10170637

Service Bulletin - When the front passenger seat is occupied, and the vehicle is turning, a tick or click is heard.

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There is too much clearance in the front passenger lower seat frame around the area of the seat weight sensor bracket.

10163190

ServiceNews Article - There's a video going around on YouTube and online forums that claims to fix an issue where the...

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audio unit stays on with the ignition turned to OFF. This fix has you run a Hardware Auto Detect from the diagnostic screen. There's just one problem with this fix: if you run it with the audio unit in this failed state, it causes a No Audio Connection or Radio Unavailable message and a loss of sound! If you get any vehicles in for this issue, find out if your \client tried this fix. If they did, advise them to not run it again.

10163162

"ServiceNews Article - Are you having this issue while using Apple CarPlay? -CarPlay beeps and stops working.

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-If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the navigation display stays on."

10161249

Service Bulletin - The No.

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17 HORN (10 A) fuse is blown or DTC B26AE (horn overload failure) is set. Insufficient battery voltage is being applied to the horns, potentially creating a short in the horn circuit.

10159187

"Tech Line Summary Article - Are you having this issue while using Apple CarPlay? -CarPlay beeps and stops working.

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-If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the navigation display stays on."

10145437

Service news article - Troubleshooting an audio system that's stopped working and/or has a blank audio/information...

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screen? You may have noticed the service information is a bit lean on how to troubleshoot the media-oriented systems transport (MOST) network using electrical control line (ECL) diagnosis. Until we can revise the service information, here's some important info on how to access the ECL diagnostic screen and interpret the data.

Software & Calibration

12 bulletins
10219540

Service bulletin - As of August 23, 2022, the Product Improvement Campaign has ended.

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The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair.

10215481

"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]).

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The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Acura strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."

10211608

Special Tool Loan Program: Under TOOLS AVAILABLE FOR LOAN, the list has been updated.

10205472

Owner Notification Letter - In February of 2022, the 3G network will no longer support the in-vehicle services that the...

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vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Acura strongly recommends updating your vehicle as soon as possible.

10205465

Service Bulletin - By February of 2022, the current 3G network the vehicle connects to for services, will no longer be in-service.

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The Telematics Control Unit (TCU) Over the Air Update (OTA) is required to connect to the VoLTE network to continue communications.

10204243

Dealer Message - Today, December 3, 2021, Acura is announcing a product improvement campaign (PIC) for certain 2019-2021...

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RDX vehicles to update the telematics control unit (TCU) software for an upcoming network service change. Perform an iN VIN status inquiry to determine which units in your inventory are affected.

10204242

Service Bulletin - By February of 2022, the current 3G network the vehicle connects to for services, will no longer be in-service.

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The Telematics Control Unit (TCU) Over the Air Update (OTA) is required to connect to the VoLTE network to continue communications.

10195033

Service Bulletin - The MIL is flashing with loss of power.

10190539

Service Bulletin - The MIL is flashing with loss of power.

10185045

Service Bulletin - The MIL is flashing with loss of power.

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Humid air within the intake tract may condense and accumulate excessive moisture during steady driving.

10169500

Service Bulletin - Vehicles with system software version D.1.2.1 or higher now have the capability to log MOST bus...

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network failures.

10167694

Service Bulletin - Vehicles with system software version D.1.2.1 or higher now have the capability to log MOST bus...

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network failures.

Body & Paint

8 bulletins
10222822

Tech Line Article - If you are inspecting an MDX/RDX and notice a loss of auto function or no function of the...

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sunroof/sunshade, please try these steps before removing any parts or trying any other repairs.

10208849

Tech Line Summary Article - We are getting reports of a popping noise coming from the left and right sides of the rear...

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area of the roof near the panoramic sunroof assembly. Before replacing the sunroof frame assembly to address the noise, do a mounting bolt retorque procedure. Then, verify if the noise is still present before replacing the frame assembly.

10207005

Tech Line Summary Article - We are getting reports of a popping noise coming from the left and right sides of the rear...

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area of the roof near the panoramic sunroof assembly.

10185520

Service Bulletin - While driving over rough roads or bumps, you hear a rattling or clicking from the panoramic glass...

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roof.

10172416

Service Bulletin - The panoramic glass roof will stop and reverse while opening or closing with no visible obstructions.

10152442

Service bulletin - The hood will not open when using the hood opener lever.

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Over-extending the hood opener lever dislodges the cables from the junction box.

10152403

Servicenews article - We're getting reports of the back end of the left rear door molding coming loose.

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From our investigation, we've found this may be caused by the molding clip coming loose due to a curvature in the door hem.

10144044

Servicenews article - We're getting reports that the door molding on the driver side rear door starts to come loose at the back end.

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From our investigation, this issue may result from the molding clip coming loose due to a curvature in the molding.

Pre-Delivery & Maintenance

8 bulletins
10200854

ServiceNews Article - When returning the vehicle to the client, inform them that if the message Adaptive Cruise Control...

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System Problem comes back on when the vehicle is driven in freezing conditions, it is likely because of snow or ice buildup on the radar. Advise the client of the following procedure to clean the front grille where the radar is located.

10200853

Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing.

10200851

Service Bulletin - The AWD indicator comes on with DTC C1843-62 (left rear differential fluid pressure deviation) and/or...

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DTC C1844-62 (right rear differential fluid pressure deviation).

10189904

Service Bulletin - The AWD indicator comes on with DTC C1843-62 (left rear differential fluid pressure deviation) and/or...

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DTC C1844-62 (right rear differential fluid pressure deviation).

10180640

Service Bulletin - The driver's seat squeaks or squeals when you adjust it forward or backward.

10179875

Service Bulletin - The driver's seat squeaks or squeals when you adjust it forward or backward.

10177397

Service Bulletin - The AWD indicator comes on with DTC C1843-62 (left rear differential fluid pressure deviation) and/or...

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DTC C1844-62 (right rear differential fluid pressure deviation).

10145033

Service bulletin - Some troubleshooting procedures for a loss of communication or F-CAN malfunction DTC?s require...

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running the F-CAN Bus Connected Unit Check using the i-HDS. There are certain control units that may be reported as Not Available in the Status column even though they are properly communicating.

Other

5 bulletins
10201455

Job Aid - This job aid contains information on the MOST Bus Network and troubleshooting information for common problems.

10201212

Job Aid - This job aid contains information on the MOST Bus Network and troubleshooting information for common problems.

10169996

Dealer Message - The January episode of Tech2Tech is now posted.

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We've got some valuable information for you, so check it out! This month we're featuring "Check Out the MOST Bus Network Failure Log!"

10169079

Dealer Message - The December episode of Tech2Tech is now posted.

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We've got some valuable information for you, so check it out! This month we're featuring "Applying Five-Step Troubleshooting."

10166515

Tech Line Summary Article - Does your client notice white smudging on the wind deflector? Moisture interacting with the...

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wind deflector is the reason why.

Transmission

3 bulletins
11024891

"Service Bulletin - A pop noise can occur from the rear roof area when turning into driveways, bumps, or on an incline...

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due to, in some cases, the panoramic roof frame mounting bolts are unable to maintain the necessary clamp force. This can allow shifting, which may lead to a pop noise."

10249203

Service Bulletin - A pop noise from the rear roof area occurs when turning into driveways, bumps, or on an incline.

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It was determined that, in some cases, the panoramic roof frame mounting bolts are unable to maintain the necessary clamp force. This can allow shifting, which may lead to a pop noise.

10240776

Service Bulletin - Pop noise from the rear roof area when turning into driveways, bumps, or on an incline due to...

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panoramic roof frame mounting bolts unable to maintain the necessary clamp force. This can allow shifting, which may lead to a pop noise.

HVAC & Climate

3 bulletins
10237043

Service Bulletin - The rear windshield glass is shattered or broken with no external impact due to an incorrect...

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specification for the rear defroster grid.

10225484

Service Bulletin - The rear windshield glass is shattered or broken with no external impact.

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POSSIBLE CAUSE Incorrect specification for the rear defroster grid. CORRECTIVE ACTION Inspect and replace the rear windshield glass.

10215489

Service bulletin - The rear windshield glass is shattered or broken with no external impact.

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Incorrect specification for the rear defroster grid.

Suspension

2 bulletins
10250739

Service Bulletin - Customers are experiencing a squeaking or creaking from the front suspension area when going over...

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bumps or rough roads due to rubber in the right or left lower control arm bushing contacting the front subframe.

10176783

Service Bulletin - There is a squeaking or creaking from the front suspension area when going over bumps or rough roads.

Lighting

1 bulletin
10213560

Dealer message - American Honda is investigating a potential quality concern with RDX Accessory Cross Bar kit.

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Due to this investigation, American Honda is requesting all dealers to return any uninstalled inventory to American Honda for investigation and validation by the supplier.